2012 business continuity management for crisis

2012 Business Continuity

Management for CRISIS

“Network Infrastructure for BCM”

FACTS about lack of DR Planning

� After the incident of the World Trade Center, 40% of the companies without disaster recovery capability were out of business within 6 weeks

[Forbes Magazine]

� In fact, 40% of enterprises that experience any disaster go out of business within five years. [Gartner]

� Enterprises can improve those odds – but only if they take the necessary measures before and after the disaster.

Source :A version of this article appeared in print on November 7, 2011, on page B1 of the New York edition with the headline: Thailand Flooding Cripples Hard-Drive Suppliers.

Thailand is the world’s second largest

hard drive manufacturer in the global

market share of about 25%. Floods

hit, the three largest hard drive

manufacturer Western Digital,

Seagate, Hitachi factories in Thailand

were damaged to varying degrees,

the domestic prices of a variety of hard drive then straight up.

FACTS about lack of DR Planning

� number of employees impacted x hours out

� revenue recognition� cash flow� lost discounts (a/p)� payment guarantees� credit rating� stock price

� customers� suppliers� financial markets� banks� business partners

temporary employees, equipment rental, overtime costs,extra shipping costs, travel expenses, etc.

� direct loss� compensatory payments� lost future revenues� billing losses� investment losses

Cost of Downtime

Common Network and IT Concerns

Disaster (<1% of occurrences)

Unplanned occurrences (13% of occurrences)

Planned occurrences (87% of occurrences)

Source: Gartner Research Survey

Application Failures40%

Operator Errors40%

TeachnologyFailures20%

Causes of Unplan Downtime

• Disaster recovery is risk management:– Data corruption

– Loss of data processing resource

– Loss of access to the processing resource

• Loss of people to operate the resource

Disaster Preparedness Network Design Considerations

Office Facility Destroy

Power Disruptions

Staff can’t Report to Work

Data System Destroy

Telecom Failure

Enterprise Operations Cycle of Disaster Recovery

Disaster Strikes

Disrupted Operation

DR Restored Operations

Disaster Cleared

Reconstitution Process

Normal Operation

Employees go to the office

Connected to the server through LAN

Evolution of the DR model (early 1990s)

DISASTOR COMING !!!

But companies found:• Difficult to build, maintain a separate standby facility just for DR • Don’t have a facility in 2nd geographical area

Results:• DR vendors / services were born

If disaster strikes???

Take everything and run…

…to the company’s DR facility

Evolution of the DR model (early 1990s)

Evolution of the DR model (mid 1990s)

Lessons learned from the DR

Vendors:Vendors did not have enough

infrastructure to accommodate all

customers at the same time

Warm SiteWarm Site

Hot SiteHot Site

Cold SiteCold Site

Mobile SiteMobile Site

Evolution of the DR model (now )

Trends in the late 1990s

Users started to work from different

locations – remote access became

more popular

How to NOT own a Data Center

Accessing advanced networking & IT services from trusted partners who own and operate cloud

infrastructures

Business & Operations Model

How to build a Next Gen Data Center

Building your own hyper-efficient data center based on the latest power, cooling & cloud technologies

Architecture Model

A style of computing in which scalable and elastic IT-enabled capabilities are delivered as a service to external customers using Internet technologies.

What is ‘the cloud’?

An emerging IT delivery model —cloud computing—can significantly reduce IT costs& complexities while improving workload optimization and service delivery. Cloud computing is massively scalable, provides a superior user experience, and is characterized by new, internet-driven economics.

Prefer to call it x as a Service, where x is a consumable service resource that customers can buy in an on-demandfashion over the network. Cloud Services enable customers to procure infrastructure services where and when they need them and pay for them on a consumption based model

Cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction

X as a Service

server storage

networking

iiiimprovedmprovedmprovedmproved economics through sharingeconomics through sharingeconomics through sharingeconomics through sharing

EthernetFC

FC

FC

FC

FC

Useraccess

Ethernet

FC

FC

FC

FC

FC

Network



Branch

Branch

Virtualized Optical WANPrivate

Cloud

Enterprise Data Center

Head Quarter

PublicCloud

Branch

DATARATE

‘79‘79‘79‘79

EthernetEthernetEthernetEthernet10 Mb/s

‘85‘85‘85‘85

TokenTokenTokenTokenRingRingRingRing16 Mb/s

‘93‘93‘93‘93

FDDIFDDIFDDIFDDI100 Mb/s

‘94‘94‘94‘94‘95‘95‘95‘95

ATMATMATMATM155 Mb/s

GIGABITGIGABITGIGABITGIGABIT

ATMATMATMATM

10 Gbit/s

100 Gbit/s

2010201020102010Moore's law : required data rateIncreases by a factor of 10 every 5 years

2000200020002000

2005200520052005

Cabling System

Infrastructure

progress

FastFastFastFastEthernetEthernetEthernetEthernet

EthernetEthernetEthernetEthernet

1 Gbit/s

100Mb/s

Requirements

of the network

PerformancePerformancePerformancePerformance

CategoriesCategoriesCategoriesCategories

Change in performance

Blue : Classic Ethernet

Red & Green : Fibre Channel

Red, Green & Blue bundle: 10/40 GbE

Today

Converged Enhance Ethernet

Consolidation Virtualisation Automation Cloud

Ethernet TCP/IP

Ethernet Cluster

FC SAN

Web Server

App Server

DB Server

Data Center

Web ServerApp Server

DB Server

Data Center

DB Server

App ServerWeb Server

I/O-Consolidation

without Virtualization With Virtualization

Private Sector

Infrastructure Owner on Operators Comm. Equipment Manufacturers

Trade Association

International

Foreign Governments

International Organizations

Government

Communications Sector Relationship Map

TUVNORD

ITU

TIA/EIAUptime

The International Standard for IT Infrastructure

WallOrganizer

CopperCable

FiberCable

CarrierBase

Station

Aggregation

Access

Equipment


2012 business continuity management for crisis

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