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    Controls Awareness Training

    Course Booklet2012

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    Table of Contents

    Course Topics & Learning Objectives

    Course Slides

    Welcome, Class Introductions, Agenda Slides 1-4

    Purpose & Function of Controls Slides 5-21

    Core Controls Principles Slides 22-33

    Control Standards Slides 34-42

    Organizational Responsibil ities Slides 43-48

    Application of CIMS Slides 49-61

    Summary & Additional Resources Slides 62-67

    Post Class Exercise

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    Controls Awareness TrainingCourse Topics & Learning Objectives

    During this session, we will examine a series of topics designed to provide youwith a fundamental knowledge of ExxonMobils basic controls processes. A post-class exercise is also included to reinforce the training topics, encourage opendialogue with your supervisor, and challenge you to assess your role inExxonMobils controls environment.

    Topics

    Definition, purpose, and function of controls The seven core controls principles ExxonMobils Controls Framework, including System of Management

    Control, Delegation of Authority Guide, Compliance Checks Controls Integrity Management System (CIMS) and its applications Additional resources

    Learning Objectives

    Understand the purpose and function of controls Develop familiarity with the core controls principles and their applications

    Explain the purpose and describe each element of ExxonMobils ControlsFramework Recognize the CIMS elements and their application in daily activities Know where to locate additional resources and appropriate contacts Describe and understand your role in the controls process

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    Slide 2

    Class Introductions

    Name

    Operating Function and Job Title

    Length of Employment with ExxonMobil

    Example of a Control Used in Your Personal Life

    Slide 3

    Agenda

    Section 1: Purpose & Function of Controls

    Section 2: Core Control Principles

    Section 3: Control Standards

    Section 4: Organizational Responsibilities

    Section 5: Controls Integrity Management System (CIMS) Applications

    Additional Sources of Information

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    Slide 4

    Training Objectives

    Develop an understanding of the following:

    Purpose and function of controls

    ExxonMobils Controls Framework & System of Management Control

    Principles of control

    Delegation of Authority Guide (DOAG)

    Checks on the systems effectiveness

    ExxonMobil Controls Integrity Management System (CIMS)

    Be able to recognize applications of these tools and concepts inyour work position and ExxonMobil

    Know where to go for assistance and further information

    Describe and understand your role in the controls process

    Slide 5

    SECTION 1:PURPOSE & FUNCTION OF CONTROLS

    Slide 6

    Here is an Interesting Quote:

    Rex Tillerson (Chairman & CEO)

    "Every day, employees at ExxonMobil are committed tothe pursuit of operational excellence. We do this by

    delivering safe, reliable operations, improving energyefficiency, and maintaining strong business controls .

    Excerpt from 2008 Financial and Operating Overview

    SECTION 1: PURPOSE & FUNCTION OF CONTROLS

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    Slide 7

    Key Concepts of Controls

    What are controls? The systems and procedures devised by an organization to:

    DirectRestrainGovernCheck

    the performance of business activities

    Systems and procedures include:PoliciesTrainingReporting responsibilitiesCommunicationAuthorities

    SECTION 1: PURPOSE & FUNCTION OF CONTROLS

    Slide 8

    Key Concepts of Controls

    Why controls? Controls are designed to ensure:

    Business is conducted in accordance with managements directivesEffectiveness and efficiency of operationsReliability of financial reportingAssets (including information) are safeguarded and their integrity maintainedCompliance with applicable laws and regulations

    Legal requirements (Sarbanes-Oxley Act of 2002):Management to report on effectiveness of internal controls and financialreporting proceduresCompanys external auditors to report on and attest to managementsinternal controls

    SECTION 1: PURPOSE & FUNCTION OF CONTROLS

    Slide 9

    Severity

    High Medium Low

    High

    I

    IIIII

    LowIV

    ProbabilityRisk

    Exposure

    A

    B

    Controls and Risk ExposureSECTION 1: PURPOSE & FUNCTION OF CONTROLS

    Risk results from a combination of: An exposure The probability of an undesirable outcome occurring

    Controls are intended to mitigate the risk by lowering theprobability and/or the severity of an occurrence Point A in the red area reflects an unmitigated risk situation. Risk

    exposure can decrease to point B in the green area by having theproper controls in place.

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    Slide 10

    SECTION 1: PURPOSE & FUNCTION OF CONTROLSComponents of ExxonMobils Controls Framework

    Corporate Policies

    System of Management Control - Basic Standards (SMC)

    Controls Integrity Management System (CIMS)

    Compliance Checks

    In-Line Controls CONTROL

    FRAMEWORK

    +PROPER

    EXECUTION

    =EFFECTIVE

    CONTROL

    ENVIRONMENT

    (e.g. Delegation of Authority Guide (DOAG))

    (e.g. Internal Assessments)

    Slide 11

    ExxonMobils SMC Basic Standards

    System of Management Control (SMC) Foundation document of ExxonMobils controls system Provides management with basic criteria, knowledge, and tools for

    establishing effective management controls

    SECTION 1: PURPOSE & FUNCTION OF CONTROLS

    System ofManagementControl

    Basic Standards

    ExxonMobil

    Includes core policies, basic controlexpectations and a structure for ensuringthat controls are functioning

    Broad rules of the road for running thebusiness

    Sufficiently broad to allow flexibilityto localconditions

    Management required to establishsystems/procedures to meet/exceedstandards

    Compliance is mandatory; exceptions mustbe reported and reviewed by Audit

    Slide 12

    In-Line Controls

    Employees should understand the purpose and operation ofthe specific controls associated with their specific jobresponsibilities

    These controls are called In-Line Controls

    You should be aware that: Using SMC as a guide, control mechanisms are introduced as

    procedures to govern day-to-day activities In-line Controls are designed and owned by

    process owners and are an integral part ofeach employee's activities

    Two types of In-Line Controls Preventative Controls Detective Controls

    SECTION 1: PURPOSE & FUNCTION OF CONTROLS

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    Slide 13

    SECTION 1: PURPOSE & FUNCTION OF CONTROLSIn-Line Controls: Preventative and Detective

    Preventative Controls Occur before the transaction or event has been completed Examples include:

    Access controls (e.g., building access, computer systemaccess)Credit checksJob handover checklists

    Detective Controls Occur after the transaction or event has been completed Examples include:

    Review of control reportsReconciliation of accountsAnalysis of operating results

    Always execute detective controls in a timely fashion tominimize losses and corrective efforts

    Slide 14

    Controls in Practice

    Credit To ensure we extend credit only to credit worthy customers

    Payroll To ensure employees are paid accurately, on time, and with the proper

    deductions

    Product To ensure our products always have the right quality and proper

    quantity when we sell them to our customers

    SECTION 1: PURPOSE & FUNCTION OF CONTROLS

    Slide 15

    Responsibility for Controls

    Line Management Ultimate responsibility and ownership for all actions taken within its area

    of responsibility including the design, operation and maintenance of costeffective control mechanisms

    Controllers Provide guidance and support to line management in the design,

    implementation and maintenance of the overall controls system. Controllers has an oversight responsibility to ensure that the controls

    system is functioning effectively

    All Employees Act as business owners, taking overall responsibility for the

    effectiveness of controls within their scope of respon sibility

    SECTION 1: PURPOSE & FUNCTION OF CONTROLS

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    Slide 16

    SECTION 1: PURPOSE & FUNCTION OF CONTROLSGeneral Guidelines for Controls

    You should understand a few general guidelines that apply toall controls

    All controls must be: Documented

    Communicated

    Understood (existence, meaning, and use) by all those concerned

    Supported by processes to ensure compliance

    Supported by management

    Slide 17

    Control Breakdowns

    What can cause control breakdowns?

    Need for controls not recognized

    Inadequate instruction/ training

    Insufficient capital or human resources provided

    Improper priorities assigned

    Attitudes of employees, supervisors & managers

    Human error

    Management unaware of problem

    Supervisors not monitoring ongoing processManager not informed

    SECTION 1: PURPOSE & FUNCTION OF CONTROLS

    Slide 18

    Financial Irregularities

    Antitrust ActivitiesFCPA Violations

    Data Privacy

    Other

    Discrimination

    It Cant Happen to Us, Right?SECTION 1: PURPOSE & FUNCTION OF CONTROLS

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    Slide 19

    The primary purpose of a Unit Internal Assessment (UIA) is totest the integrity of a Units business process controls system,the effectiveness of execution of controls, and compliance withthe Controls Integrity Management System (CIMS) Each UIA occurs at the mid point of the audit cycle

    The UIA tests compliance with management defined controlpractices documented in business specific controls catalog

    Consider a control concern exposure scenario and ask thequestion: What could go wrong and what is the impact (i.e. inherent risk)?

    Use a controls catalog to determine the control steps:What should be done to manage the risk?What are the mitigating steps?How can control concerns be prevented or detected or the impact reduced?

    Use a controls catalog to determine the control tests:How do you v erify if its working?

    Unit Internal AssessmentsSECTION 1: PURPOSE & FUNCTION OF CONTROLS

    Slide 20

    Controls CatalogSECTION 1: PURPOSE & FUNCTION OF CONTROLS

    Slide 21

    SECTION 1: PURPOSE & FUNCTION OF CONTROLSSummary

    Controls are all the methods to direct, restrain, govern, and checkthat business activities are conducted in accordance withmanagements directives

    The System of Management Control (SMC) Basic Standards isthe foundation document of ExxonMobils controls system

    Line management, employees, and contractors have specificroles and responsibilities for designing, implementing, andmaintaining cost-effective controls

    Thoughts to Consider: Who is in your line management? Who is the Controller/Controls Advisor for your group?

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    Slide 22

    SECTION 2: CORE CONTROL PRINCIPLES

    SMC Section 020-005

    Slide 23

    SMC Section 020SECTION 2: CORE CONTROLS PRINCIPLES (020-005)

    Four sections to the System of Management Control (SMC)- 020: Introduction- 030: Foundation & Framework- 040: Administrative & Operating Controls- 050: Internal Accounting Controls

    SMC Section 020 includes these areas: 020-001: Document preface 020-002: SMC organization and structure 020-003: Brief discussion on the control environment

    Factors involved in controlsResults of a poor controls environmentMethods of disseminating controls information

    020-004: Relationship to financial and accounting controls 020-005: Principles of control 020-006: Organizational responsibilities

    System ofManagementControl

    BasicStandardsExxonMobil

    Slide 24

    Building Blocks of ExxonMobils SMC

    System of Management Control (SMC) Four sections form the building blocks of ExxonMobils SMC

    SECTION 2: CORE CONTROL PRINCIPLES (020-005)

    020-006: Organizational Responsibilities

    030: Foundation and Framework

    040: Administrative & Operating Controls

    050: Internal Accounting Controls

    Section 020-005 identifies seven core controls principles All of ExxonMobils controls are based on these core principles

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    Slide 25

    SECTION 2: CORE CONTROL PRINCIPLES (020-005)ExxonMobils 7 Pillars of Control

    Slide 26

    C

    O

    N

    T

    R

    O

    L

    SECTION 2: CORE CONTROL PRINCIPLES (020-005)1. Decentralization of Management

    Each organizational unit is expected to: Exercise the maximum practicable management responsibility and

    authority within its area of operations Be fully accountable for results

    ExxonMobil's philosophy is that all employees should beempowered to get the job done following the broad directionprovided by the Corporation

    Slide 27

    SECTION 2: CORE CONTROL PRINCIPLES (020-005)2. Segregation of Duties & Responsibilities

    Custodianship and accounting for assets should be separated

    No single function, department or employee should haveexclusive knowledge or control over any one transaction orgroup of transactions

    Generally one must separate: Authorization Recording of transaction Custody Independent verification

    Access to systems and specific system privileges can be usedto achieve adequate segregation, t herefore passwords shouldnot be disclosed

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    Slide 28

    SECTION 2: CORE CONTROL PRINCIPLES (020-005)3. Documentation

    Commonly documented items:

    Operating procedures, business events, and transactions

    Why is documenting these items important?

    Establishes approval & verification responsibilities

    Aids in proper accounting & reporting

    Aids in analysis and recall process

    Reduces chance of error

    Assures compliance withContractsAgreementsRegulationsProcedures

    Slide 29

    SECTION 2: CORE CONTROL PRINCIPLES (020-005)4. Supervision and Review

    Systematic and thoughtful supervision / review of work /performance helps to ensure that control procedures areunderstood and followed

    Managers / Supervisors use controls to ensure: Results are in line with plans and objectives Deadlines are kept Policies and procedures are followed

    Consult Manager / Supervisor to requestclarification or voice concerns

    Slide 30

    5. Timeliness

    Records, reports and reviews should be prepared or performedon a timely and scheduled basis

    Timeliness permits prompt detection and r epair of processproblems

    SECTION 2: CORE CONTROL PRINCIPLES (020-005)

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    Slide 31

    SECTION 2: CORE CONTROL PRINCIPLES (020-005)6. Relevance to Risk

    Design or extent of controls should be proportional to thenature of the risk

    Cost of controls should be related t o the benefits

    Controls must also consider the following implications: Policy Political Ethical Environmental Safety

    Slide 32

    7. Minimum Interdependence of Controls

    Management controls should be structured to ensuredeficiencies in one control component will not compromise theeffectiveness of other controls in the t otal system

    SECTION 2: CORE CONTROL PRINCIPLES (020-005)

    If one control does not work, itshould not compromise othercontrols

    Each control should work on its own

    Therefore, if an error manages toget through one control, othercontrols should still be able todetect it

    Slide 33

    SECTION 2: CORE CONTROL PRINCIPLES (020-005)Summary

    Following the seven core controls principles used byExxonMobil will produce an effective controls environment

    What are the seven core controls principles?1. Decentralization of Management2. Segregation of Duties and Responsibilities3. Documentation4. Supervision and Review5. Timeliness6. Relevance to Risk7. Independence of Controls

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    Slide 34

    SECTION 3: CONTROL STANDARDS

    SMC Sections 040 & 050

    Slide 35

    Building Blocks of ExxonMobils SMCSECTION 3: CONTROL STANDARDS (040 & 050)

    Section 040 details: The basic standards required for administrative and operating activities

    such as delegation of authority, planning, financing, contracting, etc.

    Delegation of AuthorityPersonnel AdministrationLong-term strategic planningNear-term Business Planning &Performance MonitoringCapital Investment

    Financing & InvestmentForeign Exchange OperationsContractingSystems, Computing & NetworksSafeguarding InformationOther Operating ControlsDerivative Instruments

    Slide 36

    Building Blocks of ExxonMobils SMCSECTION 3: CONTROL STANDARDS (040 & 050)

    Section 050 details: The basic standards established to ensure the integrity and objectivity of

    the accounting records The basic standards established to ensure the objectives of

    authorization, accounting, and asset safeguarding are met

    Financial Accounting

    Banking & Cash Funds

    Cash Disbursements

    Materials Accountability

    Revenues

    Cash Receipts

    Credit & Collection

    Property, Plant & Equipment

    Payroll & Employee Benefits

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    Slide 37

    Building Blocks of ExxonMobils SMCSECTION 3: CONTROL STANDARDS (040 & 050)

    Familiarize yourself with the control standards in thesesections that apply to your specific work processes

    Our primary focus will be on authority delegation, a criticalsubject area of SMC Section 040

    CorporatePlan

    Process

    Capital BudgetManual / Process

    FinancialForecasts

    EarningsReviews

    CorporateAccountingManual

    Functional Accounting Instructions

    GFCM Dictionary

    SMC 050SMC 040

    Slide 38

    Delegation of Authority Guide (DOAG)

    The Delegation of Authority Guide (DOAG) is one of the key in-line controls w ithin ExxonMobil

    The DOAG prescribes: The delegated authorities for specific business transactions so that

    business is conducted in accordance with manag ements directives

    Overriding Principles:

    No organization or individual is to exercise more authority than thatwhich has been delegated Authority is granted to positions, not individuals Authority is limited to expenditures and transactions made within ones

    area of responsibility for which stewardship exists

    SECTION 3: CONTROL STANDARDS (040 & 050)

    Slide 39

    Legal Authority and DOAG Authority

    BOTH legal authority and DOAG authority must be obtained toconduct some business transactions: Legal : Defined by local incorporated entity Operational : DOAG defined by local Board of Directors

    Person legally approving (signing) is responsible to ensure theyhave legal authority and all DOAG approvals are in place

    Legal AuthorityGranted by:

    Local legal/statutory definitions

    Corporate By-Laws

    Board Resolutions

    Powers of Attorney Must be in place to sign documents andlegally transact business on behalf of anentity

    DOAG AuthorityGranted by:

    Entitys Board of Directors Includes review and endorsement

    requirements May require shareholder final review of

    some transactions Must be in place to transact business inaccordance with entitys S ystem ofManagement Control (SMC)

    SECTION 3: CONTROL STANDARDS (040 & 050)

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    Slide 40

    Delegation of Authority Guide (DOAG)

    DOAG details: Delegation of authority through 12 profiles assigned to job positions

    across all functional / service organizations and affiliated compa nies Individuals granted authority are authorized to review only those

    activities / transactions that fall directly within their stewardship / accountability

    DOAG parts: Overview Preamble Profile Assignments Transaction Schedules

    General Use Schedule (corporate)Specific Use Schedule (by function)Local Extension (unique country)

    Glossary

    SECTION 3: CONTROL STANDARDS (040 & 050)

    Slide 41

    Transaction SchedulesSECTION 3: CONTROL STANDARDS (040 & 050)

    Schedules - always start with most specific:

    Local Extensions (unique country transactions - LE noted) Specific Use Schedules (functional-specific transactions) General Use Schedule (corporate common transactions)

    Organized by Key Transaction Categories:

    1. Organization and Corporate Matters2. Budget3. Contracts, Agreements, Leases, and Commitments4. Disbursements5. Disposition and Write-down of Assets6. Customer Related Transactions7. Litigation and Claims8. Emergency Response to Third Parties9. Release of Information to Third Parties

    10. Other Matters

    Slide 42

    How to Use the DOAG

    Define delegation or decision to be made

    Check transaction schedules in correct order to find thetransaction Always start with the most specific (LE, SUS, then GUS)

    Check Restricted column to be sure your Department hasauthority to final review this transaction

    Determine which job position has authority to approve

    Read and satisfy any r estrictions or comments

    Check Endorsements column and get written ones, if needed

    Use the procedure in the DOAG Overview to remind yourself of all appropriate steps!

    SECTION 3: CONTROL STANDARDS (040 & 050)

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    Slide 43

    SECTION 4: ORGANIZATIONALRESPONSIBILITIES

    SMC Section 020-006

    Slide 44

    Building Blocks of ExxonMobils SMCSECTION 4: ORGANIZATIONAL RESPONSIBILITIES (020-006)

    SMC Section 020-006 defines the groups responsible for thecreation and proper functioning of controls within ExxonMobil Collectively, this forms the Checks on Systems Effectiveness Employees at all levels of the Corporation are in a position to observe

    and participate in ExxonMobils control system

    Slide 45

    SECTION 4: ORGANIZATIONAL RESPONSIBILITIES (020-006)Responsible Groups

    Management Responsible for complying with policies and procedures

    Internal Audit Provide independent appraisals of a control system and test the

    systems effectiveness

    Audit Committee Advise Board of Directors on the effectiveness of control systems Monitor the work of internal and external auditors

    Board of Directors Ultimately responsible to the shareholders for the controls environment Appoint (subject to ratification by shareholders) external auditors to

    render an opinion on ExxonMobils consolidated financial statement

    External Audit Next slide discusses in more detail

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    Slide 46

    SECTION 4: ORGANIZATIONAL RESPONSIBILITIES (020-006)External Audit & SOX

    PricewaterhouseCoopers ( PwC) is ExxonMobils external auditor Obligated to report any material weaknesses discovered in internal

    accounting controls which could have potentially material impacts o nfinancial statements

    Sarbanes-Oxley 404 (SOX) is an additional element of theexternal audit SOX represents a distinct part of the larger external financial audit

    No separate SOX opinion issued

    Selected key internal controls over financial reporting are reviewed toevaluate their functionality

    ie: entity level controls , Period End Financial Reporting (PERF)

    Focused generally on the same countries annually (U.S., Canada,Germany, Benelux, Japan, Singapore)

    Other countries have enacted SOX-like legislation France, Italy, Korea, Japan, Switzerland

    Slide 47

    Compliance Checks: Representation Letter

    An annual process requiring managers at multiple levels of theorganization to confirm in a letter to their supervisors that: Transactions, including receipts and expenditures, are executed in

    accordance with management's genera l or specific authorizations All material information has been disclosed to the appropriate levels of

    management in a timely manner Unauthorized acquisition, use or disposition of assets that could have a

    material effect on the financial statements are prevented or detected ina timely manner

    This letter also serves as support for the Corporation's year-end representation letters to the Board Audit Committee andvarious filings and certifications to the SEC

    SECTION 4: ORGANIZATIONAL RESPONSIBILITIES (020-006)

    Slide 48

    Compliance Checks

    Other elements of ExxonMobils compliance program include: Audit & Controls reviews Process to communicate policies to new employees Annual Business Conduct Program Business Practice Reviews (every 4 years) Irregularities Reporting (8010) Influence all business partners to conduct business with highest integrity

    Red Book Exception Reporting

    Controls Integrity Management System (CIMS) Well discuss CIMS in the next section

    SECTION 4: ORGANIZATIONAL RESPONSIBILITIES (020-006)

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    Slide 49

    SECTION 5: APPLICATION OF CIMS

    Slide 50

    SECTION 5: APPLICATION OF CIMSControls Integrity Management System (CIMS)

    CIMS defined: A comprehensive management system structured to promote the

    ongoing integrity of controls in our da y-to-day business

    Objective of CIMS: To provide management with the tools they need to fulfill their

    responsibility for establishing and maintaining a cost effective con trolenvironment

    Benefit of CIMS: The SMC provides the broad parameters for an effective control

    environment; CIMS provides a consistent process to efficiently introduceappropriate controls and to sustain them over time

    Slide 51

    SECTION 5: APPLICATION OF CIMSSeven Elements of CIMS

    Element 1Management

    Leadership Commitmentand Accountability

    ControlsIntegrity

    ManagementSystem

    Element 4Personnel

    and Training

    Element 5Management

    of Change

    Element 3Business Process

    Managementand Improvement

    Element 6Reporting andResolution of

    Control Weakness

    Element 2Risk

    Assessment

    Element 7Controls Integrity

    Assessment

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    Slide 55

    Standards

    ProceduresExpectedResults

    Verification& Feedback

    SECTION 5: APPLICATION OF CIMSElement 3: Business Process Management & Improvement

    Controlsperformanceindicators

    Businessperformanceindicators

    Approved, globalprocesses are used

    Controlsresponsibilities aredefined, understood,and effectivelyexecuted

    Improvements sought

    Document controlssteps and proceduresin controls catalogs

    Utilize globalcommon processesand practices whereappropriate

    Implement controlsconsistent with theSMC-Basic Standards

    Maintain controlscatalogs & self-assessmenttemplates for highrisk businessprocesses

    Appropriate Control Steps are Integrated into Business Process es &Control Improvements are Continuously Sought

    What are some examples of control steps in your work processes?

    Slide 56

    Standards

    ProceduresExpectedResults

    Verification& Feedback

    SECTION 5: APPLICATION OF CIMSElement 4: Personnel & Training

    % of employeesreceiving SMC, SBC,and formal controlstraining

    Use of a job hand-over process

    Personnel know andunderstand thecontrols requirementsof their positions,especially those withcontrols functions inhigh-risk businessprocesses

    Attend generalcontrols training!

    Utilize job hand-overprocess forindividuals moved toa new position

    Highlight controlsresponsibilities incontrols catalogs

    Identify and providecontrols trainingconsistent with jobrequirements

    Periodically reviewand assess controlstraining needs

    Personnel have Sufficient Controls Knowledge & Experience to Fulfill the Control Requirements of their Position

    Do you know and understand your controls requirements?

    Slide 57

    Standards

    ProceduresExpectedResults

    Verification& Feedback

    SECTION 5: APPLICATION OF CIMSElement 5: Management of Change

    % of personnelmoves for which ajob hand-overchecklist wascompleted

    Existence of changemanagement plansdeveloped andapproved in advance

    Appropriate businesscontrols are in placeduring and after thechange

    Monitoring processexists to confirm thatthe change wasproperly implemented

    Establish R&R formanaging change

    Identify potentialchanges that mayimpact businesscontrols

    Define, document,approve, and managethe change

    Evaluate the impactof change oncontrols and relatedrisks

    Maintain controlsduring the change

    Communicate anddocument impacts

    A Systematic Change Management Approach is in Place

    What are some consequences of poor change management?

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    Slide 58

    Standards

    ProceduresExpectedResults

    Verification& Feedback

    SECTION 5: APPLICATION OF CIMSElement 6: Reporting & Resolution of Control Weaknesses

    Audit & internalassessment gapsnot closed within 6months

    Number of repeataudit comments &irregularities

    Prompt identification,reporting, andresolution of controlweaknesses

    Sharing of lessonslearned andcorrective actions

    Reporting tool usedto track and reportcontrol weaknesses,action plans, andresolution

    Report on businesscontrol plans andcontrols performanceindicators

    Formal processexists to record,report, and resolvecontrols weaknesses

    Issues and actionplans aredocumented

    Steward resolutiontimeliness

    Control Weaknesses, Irregularities, & Business Practice Issues are Promptly Communicated to Management & Addressed

    What is your role in reporting and resolving control weaknesses?

    Slide 59

    Standards

    ProceduresExpectedResults

    Verification& Feedback

    SECTION 5: APPLICATION OF CIMSElement 7: Controls Integrity Assessment

    Number of internalassessmentscompleted accordingto plan

    Identification andclosure of controlgaps

    CIMS assessmentscores

    Internal assessmentsevaluate compliancewith agreed businesscontrols and includeCIMS assessment

    Internal assessmentsare adequatelydocumented

    Develop & maintainplan for regularinternal assessmentsat mid-point of audit

    Conduct CIMSassessment andscoring concurrentwith internalassessment

    Internal assessmentsand audits are part ofthe assessmentprocess

    CIMS scoringmechanism is usedto measure CIMScompliance andmonitor progress

    A Structured Approach is Used to Assess Compliance with CIMS

    Do you have experience participating in an internal assessment?

    Slide 60

    CIMS Compliance Activities

    How do you participate in CIMS compliance activities? Completion of this training module

    Participation in periodic Unit Internal Assessments (UIA)

    Use of job hand-over checklist

    Attendance at Business Practice Reviews

    Effectively and permanently closing identified control gaps

    SECTION 5: APPLICATION OF CIMS

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    Slide 61

    SECTION 5: APPLICATION OF CIMSSummary

    CIMS is a structured and common process for establishingeffective controls, compliance monitoring, and the timely

    resolution of control weaknesses What are the seven CIMS elements?

    1. Management Leadership, Commitment, & Accountability2. Risk Assessment3. Business Process Management & Improvement4. Personnel & Training5. Management of Change6. Reporting & Resolution of Control Weaknesses7. Controls Integrity Assessment

    Slide 62

    Key Messages

    Controls are designed to mitigate risk (financial, regulatory,reputation) and assure orderly and predictable execution ofmanagement plans

    Controls should always be practical and their purpose shouldbe clearly understood by those who execute t hem

    Controls should always be cost effective ; the cost ofintroducing and maintaining a control should not exceed thebenefit to be derived or exposure to be mitigated

    More controls do not necessarily result in better control; weneed to periodically evaluate the continued relevance ofcontrols in place

    Bottom line is : Controls must make business sense

    SUMMARY

    Slide 63

    SUMMARYComponents of ExxonMobils Controls Framework

    Corporate Policies

    System of Management Control - Basic Standards (SMC)

    Controls Integrity Management System (CIMS)

    Compliance Checks

    In-Line Controls CONTROL

    FRAMEWORK

    +PROPER

    EXECUTION

    =EFFECTIVE

    CONTROL

    ENVIRONMENT

    (e.g. Delegation of Authority Guide (DOAG))

    (e.g. Internal Assessments)

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    Slide 64

    Your Roles and Responsibilities

    Know your business objectives

    Know and understand the controls and processes which applyto you and your job

    Know your risk areas

    Follow policies and procedures dont make changes withoutreview and approval

    Dont sign/approve unless completely satisfied

    If in doubt, ask or report!

    SUMMARY

    Slide 65

    Additional Resources

    Policy Booklets (SMC, SBC, CIMS, Manuals)

    Corporate Controllers Intranet

    Departmental Line Management Supervisor Manager

    Controls Advisor

    Controller

    Area Audit Manager

    SUMMARY

    Slide 66

    Intranet ResourcesSUMMARY

    Corporate Controllers Intranet

    DOAG

    SMC

    CIMS

    MPI

    SOX

    Rep Letter

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    Slide 67

    Intranet ResourcesSUMMARY

    Corporate Controllers Intranet

    Standards ofBusinessConduct

    BusinessPractices

    Review

    BACK UP

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    Slide 70

    Sample Profile List - UpstreamSECTION 3: CONTROL STANDARDS (040 & 050)

    Exploration Development -Project

    Production Gas & PowerMarketing

    Res earch Bus . Serv.

    1 Corp Corp Corp Corp Corp Corp

    2 President President President President President -3 Exec. V.P. Exec. V.P. Exec. V.P. - - -

    4 V.P. V.P. V.P. V.P. V.P. V.P.

    5 Op er at ions Mgr P roj ec tExecutive

    Pro du ct io n Mgr O pera ti on sManager

    R&E D iv. Mgr U /S Treas urer

    6 Business AnalysisMgr

    P roj ec t Mgr Pr oduc ingOperations Mgr

    BusinessAnalysis Mgr

    Research Mgr GroupController

    7 P ro je ct Mgr P ro je ct En gi ne er O pe ra ti on s Mg r Ma na ge rs CommercialResources

    - CountryController -

    Large

    8 CommercialTransactions Mgr

    SHE ProjectManager

    OperationsSuperintendent

    Supervisors CommercialResources

    R &E S up er vi so r C oun tr yController

    Small

    9 Business UnitSupervisor

    ProjectSuperintendent

    L an d Sup ervi so r Sup pl y A dv is ors Tra in in gSupervisor

    RevenueAccounting Mgr

    10 - Lead Engineer Field Supervisor - Shop Supervisor AccountingSupervisor

    11 - Engineer Tech Staff - Team Lead Advisor

    12 Admin Asst Admin Asst Admin Asst Admin Asst - Admin Asst

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    Controls Awareness TrainingPost-Session Exercise

    This exercise should be completed as soon as possible after you return from class. Youshould work it with your supervisor or a person designated by your supervisor (such as aControls Advisor). The exercise should take approximately one hour, and this exercise isdesigned to help you apply the control concepts learned in class to your current assignment.

    Post-Class Exercises:

    1. In your current job, when might you need to access the following items? ExxonMobil's System of Management Controls: Basic Standards (Red Book) Delegation of Authority Guide (DOAG) Applicable Accounting Manuals

    2. What departmental guidelines or procedures does your workgroup have in place forcontrols? In your current assignment, how are you involved?

    Company Plan Process Representation Letter Process Business Practice Reviews Risk & Self Assessment Processes "Red Book" Exception Reporting Irregularities reporting

    3. For a major business task that you perform, walk through the control principles involved. If aControls Template or Catalog exists for the process, review the control principles.

    4. What is an example of something you might need to look up in the DOAG? Show yourunderstanding of how to look it up by explaining the process you would follow?