2012 moldovaict sharkov esicee v 1.3

www.esicenter.bg compete by excellence www.esicenter.bg compete by excellence www.esicenter.bg compete by

Challenging the IT education in Bulgaria:

joint program with 7 Bulgarian universities and Carnegie Mellon

Moldova ICT Summit 2012, 16-17 May 2012, Chisinau, Moldova

In partnership with

SEMP: SOFTWARE ENGINEERING MANAGEMENT PROGRAM

George Sharkov, PhDManaging DirectorEuropean Software InstituteCenter Eastern [email protected]

mailto:[email protected]

http://www.esicenter.bg/


Needs to be Addressed

• Lack of systematic content and practice in lecturing management subjects for graduate high education courses (bachelors and masters)

• Bridging research & academy to industry

• Need for internationally recognized and contemporary qualification position (master degree) in ICT engineering and management

• Innovations management deficit – demand for and readiness to absorb effective stimulation environment and research schools in challenging areas of ICT



Major Competence Gaps

Strate

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Opera

tiona

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agem

ent

Proje

ct M

anag

emen

t

Softw

are

PI

ICT

Servic

es P

I

Info

rmat

ion

Secur

ity

Vendo

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cific

Unive

rsity

0.00

1.00

2.00

3.00

4.00

5.00

6.00

Survey for South-Eastern Europe (8 countries, RCI/USAID)

Interested to develop Developed



With the support of:

In partnership with

Министерство на образованието, младежта и науката

American University in BulgariaFaculty of Mathematics

and Informatics

SEMP: SOFTWARE ENGINEERING MANAGEMENT PROGRAM


http://www.cebitbilisim.com/homepage_en


SEMP Objectives

• Increase IT industry competitiveness

• Modernize IT education through specialized IT management components in 3 areas:o Engineering/Technologyo Processes & Organization Managemento Business

• Validated by industry profiles (e.g. team/project/product managers for CMMI ML2 organizations)

• Change style of teaching in BG, adopt the “student centric approach”



SEMP Core Areas

Enabling Technology

(engineering)

Management

(processes)

Business

Deciding What to Design

Organizational (Process) Management

Strategy (BSC)

Digitized Ecosystems(Software) Requirements

Architectures

Team/Personal Process Management

Economic Analysis

Financial Accounting

Markets & Sales

Advanced Technology

Secure coding

Cloud computing, virtualization, etc

Quantitative PM

Statistics for IT Project/Program Management

Negotiation

Communication for IT managers

Academic format Executive (intensive) format



T-t-T & Qualification Paths• Academic courses transfers (CMU, SCS/ISR): 4-6 (2

completed, in pilot phase)

• Professional courses (CMU, SEI) – transfer + academic adaptation: 8 (5 completed, piloting)

• Augmented/improved or developed local courses: 6-8 (piloting, “mentored” by ESI, SEI, CMU)

---Methodology:• Student centric approach• Sync content, terminology (world standard), cross-links• Practicum/project work: innovations and

entrepreneurship (real industry project, “start-up”)



Implementation Approach

• Courses/profiles/programso regular students + “academic” courseso executive/intensive courses (or mix)

• Incremental development o Early pilot courses o Needs assessment & content refinement (curriculum first draft) o Enhanced Existing Master Programs (validated profiles, >4-6

SEMP courses)o SEMP master profile (inter-university)

• Project-based studyo 2/3 integrated content (academic + professional, 3 focus areas)o 1/3 practical project (“start-up” spirit, Learn by doing +

mentorship)• Monitor Quality & Continuous Improvement (incl. professors and students exchange, PhD, R&D) – SEI/ISR, CMU + EU partners



Pilot Courses Feedback

opinion before attending

opinion after course

useful for current work

useful for future career

when choosing work

1 1.5 2 2.5 3 3.5 4 4.5 5

3.4

4.7

4.0

4.6

4.0

Student opinion (> 300 students, 3 pilot courses)

min max



Professional qualification profiles (IT jobs, e-CF)= executive “mini-diploma”

SW Development Team Manager/Leader

IT Services Manager/Leader

SW Quality Manager

SW Architect / Designer

SW Business Manager/Leader



Universities & SEMP Partners

ESI CEE-SEMP project (ABF, USAID)

SEMP TQ Center[Training & Qualification]

Content and curriculum

development

Academic:-courses-MS-SEMP MS

Business/executive profiles: - Continuous education- “Business” diploma

Train-the-Trainer [professors & trainers qualification]

Methodologystudent-centric approach

Individual qualification & accreditation paths

Qualificationaccreditation maintenance

AdvancedTrainings

Professional courses(advanced training)

Practicum(Studio course) &Internship program

Cyber Security Lab

[Mission: Prevention]

Training :Secure Coding: C, C++, Java (CERT)

CERT-RMM

Threat analysis

Vulnerabilities

Awareness

Cyber-Defense

Business Continuity (resilience)

Institutionalizing



Specific: Focus on Cyber Security

Closing gaps & develop good code:Secure Coding Standards [languages + compilers]

Generic Model toManage and Assess

the Operational Resilience[Information Security, Security

Business Continuity]


http://www.sei.cmu.edu/

http://www.amazon.com/gp/reader/0321712439/ref=sib_dp_pt

http://www.informit.com/store/product.aspx?isbn=0321803957

http://www.informit.com/store/product.aspx?isbn=0321803957


Compliances (1):e-CF, EQF, ECVET…

Dimension 236 Competences

Dimension 3e-Competence proficiency levelse-1 to e-5, related to EQF levels 3-8

×

××

×

×

×

×

×××

××

×××

×

http://profilingtool.ecompetences.eu/

PLAN BUILD RUN

ENABLE

MANAGE



Compliances (2): European ICT profiles [“Towards European e-Job Profiles (2010-2012)”, based on the e-CF www.ecompetences.eu ]

www.ecompetences.eu14

Incr

easi

ng c

om

ple

xit

y a

nd a

uto

nom

y

Business Technology

Account Manager

Business AnalystEnterprise Architect

Database Specialist

Developer

Service Desk Agent

Network Specialist

Project Manager IS Security Manager

ICT Trainer

Technical SpecialistTests Specialist

Systems Administrator

Multimedia Designer

Systems Analyst

Business IS Manager

Auditor/QA Manager

IS Consultant

Service Manager

IS Manager

Chief Information Officer

IS Security Specialist

http://www.ecompetences.eu/



Compliances (3):Personal competences versus organizational models: the

parallel jungle?

ITIL ISO 20000

ICT Certification in Action (CEN): Towards a Convergence and Harmonization• maps of ICT certifications stakeholders• positioning e-certifications with e-CF (v2) and EQF, • bridging certifications with education

www.ict-certification-in-europe.eu Education Job/

Work

Training

Certification

Lifelong Learning

http://www.ict-certification-in-europe.eu/



IT is the job market to be in now- right?

-100

0

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200

300

400

500

600

700

2007 2008 2009 2010 2011 2012 2013 2014 2015

1'000 jobs

Turbo Knowledge

Investing in the Future

Back to Normal

Tradition Wins

Stagnation

Foresight study anticipates that the EU labour market may face an excess demand of 384,000 ICT practitioners by 2015

http://www.eskills-monitor.eu/documents/Meskills%20Scenario%20and%20Foresight%20report_final.pdf





Other compliances…

George Sharkov, PhDManaging DirectorEuropean Software InstituteCenter Eastern [email protected]

Thank you!

mailto:[email protected]
