2012 texas leadership orientation program lcp and pe training
TRANSCRIPT
2012 Texas Leadership
Orientation Program
LCP and PE Training
An Organization is Only as Strong as It’s Weakest
Link
Qualities of An Effective Team
• Shared Vision• Clear Roles & Responsibilities• Team Skills & Behavior• Operating Standards
• Clearly review their job descriptions & responsibilities – give them a copy
• A copy of the year’s schedule – where do they fit in
• How you prefer to communicate
• Flexibility
To Have An Effective Team
You must go over with each of your chairmen and volunteers:
Steps Leaders Take
• Communicate a Shared Mission & Vision
Steps Leaders Take
• Communicate a Shared Mission & Vision
• Delegate Responsibilities & Build Consensus
Steps Leaders Take
• Communicate a Shared Mission & Vision
• Delegate Responsibilities & Build Consensus
• Mentor & Cross Train Leaders to Other Positions
Steps Leaders Take
• Communicate a Shared Mission & Vision
• Delegate Responsibilities & Build Consensus
• Mentor & Cross Train Leaders to Other Positions
• Monitor & Evaluate Progress, Praise Often
Steps Leaders Take
• Communicate a Shared Mission & Vision
• Delegate Responsibilities & Build Consensus
• Mentor & Cross Train Leaders to Other Positions
• Monitor & Evaluate Progress, Praise Often
• Make Smooth Transitions
Steps Leaders Take
• Communicate a Shared Mission & Vision
• Delegate Responsibilities & Build Consensus
• Mentor & Cross Train Leaders to Other Positions
• Monitor & Evaluate Progress, Praise Often
• Make Smooth Transitions
• Celebrate Success
Chapter Volunteers
Always be looking for members to become involved – beginning the first day they join our organization!
Protocol Pointers
Meeting ProtocolBasic Procedures
• Every Detail of the meeting should be planned in advance by the President• Run the meeting according to Robert’s Rules ~ Newly Revised• Have an appointed & knowledgeable Parliamentarian at each meeting• Be sure you and the appointee know parliamentary procedure forward and backwards
Meeting ProtocolInspiration or
Invocation
• Invocations come before the Pledge
• Inspirations come after the Pledge
• Be sensitive to different religious beliefs and remind anyone who is giving an invocation to keep it non-denominational
Meeting ProtocolIntroductions
• National officers/past national presidents are introduced before state officers/past state presidents
• When more than one past state president is present, introductions should be made according to seniority
• Members rise when the national/state president is introduced
Meeting ProtocolIntroductions
• Chapter members who serve as State/National Committee Chairs and Local/State/National Board or Association officers should be introduced at your first meeting and again only at special times when a lot of visitors are present who may not know these individuals
Meeting ProtocolHead Table
Introductions
• Notify Everyone in advance of who will be seated at the head table
• Presiding officer sits in the center
• Guest of honor sits to their right
• Program Chair or one who introduces the guest of honor sits to the left of the presiding officer
Meeting ProtocolHead Table
Introductions
• Other honored guests are seated, according to their importance or rank, alternately on each side of the presiding officer
• Introduce those of lowest rank first and end with the top-ranking officer
** It is also correct to introduce them as they are seated, starting with your far left, to the center and then from your far right
Meeting ProtocolHosting Elected
Officers
• Call or extend a written invitation
• Inform them of the proper dress for the meeting ~ business, casual, formal
• The Chapter should pay for the guest’s transportation and provide overnight accommodations if needed
• If driving, send the guest directions with a map
Meeting ProtocolHosting Elected
Officers
• If flying, arrange for pick-up at the airport and escort them to the hotel or venue
• Have an appointed host or hostess stay with them until departure, taking them to the airport if flying. Offer an area tour if time permits
• Send a Thank You note and a copy of any editorials/pictures taken during their visit to your Chapter
Meeting ProtocolGuest Speakers
• Confirm the invitation in writing with the date, time, location, subject matter, time allotted for speech and approximation of expenses your Chapter will be covering
• Find out what type of equipment they will need for their presentation and if your Chapter will need to provide it
• Use a Microphone with 25+ in attendance
Meeting ProtocolGuest Speakers
• Give speaker facts about the Council
• Obtain a short biography and a photo for advanced publicity
• Give them an advanced copy of the agenda
• Allow them privacy just prior to the meeting
• Give their fully allotted time, but no longer
Managing Conflict
Winning the Battle Without Losing the War
AKA~ Things they didn’t tell youat Leadership Academy
The “Monopolizer”
Characteristics:• Quick to offer
opinions
• Makes it difficult for others to contribute
• Have to be heard on every issue
The “Monopolizer”
Solutions:• Thank them for their
input
• Tactfully question other participants
• Be careful to not embarrass them
The “Confuser”
Characteristics:• Team player• Provides good input
and ideas• Has difficulty getting
others to understand what they mean
The “Confuser”
Solutions:• Thank them for their
input• Rephrase their idea to
make it understandable to the group
• Do not change their idea
The “Complainer”
Things they Say:“This plan will never
work!”
“I’m tired of being Ignored!”
“Why do we have to make all these Changes?”
The “Complainer”
Solutions:~ Tell them you’d be
“happy” to discuss things later with them
~ Remind them you have an agenda to cover and you want to respect everyone by finishing
on time~ Reword their concern
and offer some reasons why new ideas may work now vs. in the past
The “Too Busy to be Here on
Time-r”Characteristics:• Always arrives late to
meetings & makes an “entrance”
• May be over committed
• Does not respect the time commitment of others
• Needs to be noticed
The “Too Busy to be Here on
Time-r”Solutions:• Always start and end your
meetings on time
• Ask those arriving late to stay after the meeting & let them know everyone’s busy & you need them to set an example by being on time
• Let them resign if they don’t have time for this
Other Situations
• Speaker does not arrive
Solution: Complete other items on your agenda & always have a “Plan B” which might be:
~ an impromptu Q & A Session on business ideas
~ a Panel Discussion on some Topic of the Day
~ a “canned” program that someone else can deliver
Other Situations
• Officer Resigns during the Year
Solution:
Follow the Procedures in the Bylaws
Other Situations
• Officer or Committee Chair Doesn’t do their Job
Solution: Counsel with them privately, let them know you
need their help, ask if they really want the job, give an opportunity to improve performance . . . But, if all that fails . . . ask for their resignation and appoint another Chair.
( ***If they were elected to office, you can’t fire them unless there is just cause . . . So it’s best to encourage them to resign!)
Resources You Can Use
• LPPM
• Bylaws / Standing Rules
• Map w/ Chapter Locations & Meeting Dates
• List and Contact # for State Officers
• List of Past State & Local Presidents
• Volunteer Forms / Reimbursement Forms
LEADERSHIP IS ACTION,
NOT POSITIONDonald H. McGannon
Always Remember
And in the End…
LOOK BACK
CELEBRATE
RECOGNIZE
LOOK AHEAD
Take your Chapter to New Heights
&
a Well Planned 2012