2012 trends in recognition

17
2012 Trends in Recognition Razor Suleman, CEO & Founder Monday, May 2 nd , 2011

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2012 Trends in Recognition. Razor Suleman, CEO & Founder Monday, May 2 nd , 2011. The Problem. Lack of Employee Engagement. The Experts…. “Research has clearly and consistently proved the direct link between employee engagement, customer satisfaction and revenue growth”. - PowerPoint PPT Presentation

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Page 1: 2012 Trends in Recognition

2012 Trends in Recognition

Razor Suleman, CEO & FounderMonday, May 2nd, 2011

Page 2: 2012 Trends in Recognition

The Problem

Lack of Employee Engagement

Page 3: 2012 Trends in Recognition

The Experts…

“Research has clearly and consistently proved the direct link between employee engagement, customer satisfaction and revenue growth”

- Harvard Business Review

Page 4: 2012 Trends in Recognition

“Organizations with high engagement rate are 78% more productive & 40% more profitable than those organizations with low levels of engagement.”

-Hewitt Quarterly, 2009

The Experts…

Page 5: 2012 Trends in Recognition

The Experts…

“Numerous studies have concluded that for people with satisfactory salaries, nonfinancial motivators are more effective than extra cash in building long-term employee engagement”

- McKinsey & Company

Page 6: 2012 Trends in Recognition

Theory of Human Motivation

SELFACTUALIZATION

SELFESTEEM

BELONGING

PHYSIOLOGICAL

SAFETY

SALARY & REWARDS

CULTURE

RECOGNITION

ENGAGEMENT

JOB SECURITY

Page 7: 2012 Trends in Recognition

Driving Employee Engagement

Page 8: 2012 Trends in Recognition

Trend 1: Results Based Recognition

Page 9: 2012 Trends in Recognition

Trend 1: Results Based Recognition

92% of Companies Offer Years of Service AwardsOnly 16% of the “Class of 2011” find them important

Years of Service

Charitable Donation

Gift Card

Merchandise

Experience

Travel

16%

31%

41%

52%

67%

81%

17%

39%

45%

46%

67%

84%

2011 2010

Page 10: 2012 Trends in Recognition

Trend 2: Peer Recognition

Page 11: 2012 Trends in Recognition

Trend 2: Peer Recognition

2,356Peer Recognitions

each month!1,250 Employees

Page 12: 2012 Trends in Recognition

Employee Response Scores:Strongly Agree / Agree

FY 2009

FY 2010 % Imp.

I am satisfied with the current recognition program. 25% 91% 264%I am aware of the procedures for recognizing an employee. 19% 89% 368%

The recognition program is open to all employees 18% 83% 361%

The program is aligned to our business goals. 18% 83% 361%The program recognizes both the individual and the team. 42% 79% 88%

The program is well communicated. 29% 86% 197%

Trend 2: Peer Recognition

Page 13: 2012 Trends in Recognition

Trend 3: Social Recognition™

600+ Million

200+ Million

100+ Million

Page 14: 2012 Trends in Recognition

Trend 3: Social Recognition™

Share on Facebook, Twitter & LinkedIn

Drives Social Recruiting

Authentically Builds Employer Brand

Page 15: 2012 Trends in Recognition

15

Bonus Trend: Social Recruiting

Page 16: 2012 Trends in Recognition

ROI on Employee Engagement

Page 17: 2012 Trends in Recognition

Thank You!Razor Suleman, CEO & Founder [email protected], May 2nd, 2011