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2012 Yacht Brokerage University: Ft Lauderdale, FL

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Page 1: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

2012 Yacht Brokerage University: Ft Lauderdale, FL

Page 2: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

WelcomeCourtney Chalmers Director of Marketing, YachtWorld.com

Keynote: State of the Industry

BoatWizard 2.0 Tour

Lunch Presentation: Selling to the Generations

Marketing in the Digital Age

Moderated Panel I: Yacht Brokers & Brokerages

in 2011

Moderated Panel II: Putting Today’s Best

Practices into Action

Page 3: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

State of the Industry Ian AtkinsVP YachtWorld

Tim ClaxtonDirector of IT

The Network Effect on the Industry &

YachtWorld

New Social Sharing Platforms

Market & Industry Trends

New Technology & Product Overview

Page 4: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

Oracle Racing unwittingly posted a promotional video for “Ben Ainslie Racing” to their YouTube page for just a few minutes.

So what, right?

Big Ben, Little Leak

Page 5: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

WR

ON

G…

Page 6: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

Your NetworkHaving a website is not enough

Page 7: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

The New Luxury BuyersHow are they finding your inventory?

The Modern Sales Funnel

Page 8: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

How are they finding your brokerage?

PURCHASE

FIRST HEAR RESEARCH

DECISION?

Today’s modern buyer has control over 75% of the sales cycle. Insert yourself strategically

within the cycle.

Page 9: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

Expanding Your Network

Size Does Matter

Page 10: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

Path to the BuyersEarned Media Marketing

Exposure

Segmentation

Engagement

Page 11: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

Exposure: YachtWorld’s Network

Online consumers visit an average of seven sites before reaching their final destination. Data distribution places your inventory across multiple sites.

(Source: Jupiter Research)

Page 12: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

Exposure: YachtWorld’s Network

Inbound Marketing: The Internet marketer’s organic toolbox. The

YW Facebook Inventory Feed accommodates major shifts in search engine ranking criteria.

Page 13: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

23 Portal PowerhouseYachtWorld’sInternational Reach

Danmark Deutschland España

France Italia Россия

Nederland Norge Suomi

Sverige United Kingdom Australia

Exposure: YachtWorld’s Network

Page 14: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

Segmentation: Social Sharing Platforms

Beyond Facebook, Twitter & Google+, new sharing platforms include:

9 million moms

connect, share advice

on family finance,

vacation ideas,

lifestyle, etc.

92% of women share

good finds with

friends

Online pin board

where users organize

& share what they’re

passionate about.

Users can follow &

“re-pin” information

Share mobile videos

to everyone you

know.

Share them live as

you record or later

with one person or

many.

Page 15: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

Segmentation: Social Sharing Platforms

Brings groups of

people together that

want to help each

other, gain feedback

and online exposure

– all for $5.

Community of

questions & answers.

Fast-growing;

yachting topics are

active conversations

Community for users

to review dealers,

brokers, marine

service providers and

more.

Reviews are indexed

& appear within

Google Places

Beyond Facebook, Twitter & Google+, new sharing platforms include:

Page 16: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

Segmentation: Social Publishers

Social publishers are relevant, personalized

and allows users to customize their content.

Page 17: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

Segmentation: Niche Sites

Destination-focused;

not boat-focused

Research tools

Improved SEO

Editorial & destination

reviews

Page 18: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

Engagement: Online Gaming

Engage and reward your fans.Share it, watch it, follow it, check it & earn it. All in one place.

Increase in web-based games that encourage people to participate and leave their info.

Page 19: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

Engagement: Online Gaming

Users will more likely provide their email

address & profile for points acquisition

Page 20: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

Engagement: Online Gaming

Users have access to prizes and other peoples’ activity, encouraging more sharing

Expect an increase in web-based

and social platform-based games

that consumers want to play.

Page 21: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

YachtWorld ImpactHow a targeted network drives activity

Increased traffic

Increased search activity

More targeted leads

Page 22: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

Adobe SiteCatalyst

Traffic & Activity Impact

31% more unique visitors per month to YachtWorld.com

0

500,000

1,000,000

1,500,000

2,000,000

2,500,000

Un

iqu

e V

isit

ors

2010 2011

Page 23: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

0

500,000

1,000,000

1,500,000

2,000,000

2,500,000

3,000,000

3,500,000

4,000,000

4,500,000

5,000,000

Se

arc

hes

Top 10 Searched Manufacturers

2010 2011

Adobe SiteCatalyst

Traffic & Activity Impact

More active visitors conducting nearly 200% more searches for the top builders

Page 24: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

Traffic & Activity Impact

YachtWorld sends you highly targeted leads as 8.1% of them

purchase a boat. What are they buying?

15' - 19'6%

20' - 24'19%

25' - 29'19%

30' - 34'21%

35' - 39'17%

40' +18%

Page 25: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

Market Impact

Expansive networks drive sales

U.S. SoldBoats.com Data

Florida SoldBoats.com Data

SoldBoats.com – Power vs. Sail

Page 26: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

$0.0

$0.5

$1.0

$1.5

$2.0

$2.5

$3.0

$3.5

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

2010 2011

Valu

ati

on

(B

illi

on

s)

Un

its

Units Valuation

US Units Sold & Valuations

Unit sales were down 3%; Valuations were up 3%

Page 27: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

Units Sold & Valuations by Length

The bigger the boat, the stronger the sales increase

-4.50%

-3.50%

-2.50%

-1.50%

-0.50%

0.50%

1.50%

Under 35 ft 36-45 ft 46 ft +

YO

Y C

han

ge in

Un

it S

ale

s

Page 28: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

$0.00

$0.50

$1.00

$1.50

$2.00

2010 2011

Valu

ati

on

s (

Bil

lio

ns)

Under 45’ Over 45’

Units Sold & Valuations by Length

The bigger the boat, the stronger YOY value

increase

Down

4%

Up

12%

Page 29: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

$0

$150

$300

$450

$600

$750

0

40

80

120

160

200

2010 2011

Va

luati

on

(M

illi

on

s)

Un

its

Units Valuation

US Superyacht Sales Data

Units sold were up 10%; valuation was up 54%

Page 30: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

$0.0

$0.2

$0.4

$0.6

$0.8

$1.0

$1.2

$1.4

$1.6

$1.8

0

1,000

2,000

3,000

4,000

5,000

6,000

2010 2011

Valu

ati

on

(B

illi

on

s)

Un

its

Units Valuation

FL Units Sold & Valuations

Unit sales were down 1%; Valuations were up 17%. Powerboat

sales more important in FL (87%) than in US (81%).

Page 31: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

FL YOY Unit Sales Change by Length

-5.50%

-4.50%

-3.50%

-2.50%

-1.50%

-0.50%

0.50%

1.50%

Under 35 ft Over 36 ft

YO

Y C

han

ge in

Un

it S

ale

s

Page 32: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

FL YOY Valuation Change by Length

-4.50%

-3.50%

-2.50%

-1.50%

-0.50%

0.50%

1.50%

Under 35 ft 36 to 55 ft Over 55 ft

YO

Y C

han

ge in

Valu

ati

on

Page 33: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

$0.0

$100.0

$200.0

$300.0

$400.0

$500.0

$600.0

$700.0

0

20

40

60

80

100

120

2010 2011

Va

luati

on

(B

illi

on

s)

Un

its

Units Valuation

FL Superyachts Units Sold & Valuations

FL brokers sold more than half of the superyachts and

>85% of total sales valuation

Page 34: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

Market Outlook

2012 Consumer & Industry Expectations

Consumer spend expectations

Interest rate forecast

Impact of Euro on U.S.

Page 35: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

Industry Outlook 2012

Page 36: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

Industry Outlook 2012

Page 37: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

Mobile/Tablet Focus

Boat Wizard Enhancements

YachtWorld Enhancements

Custom Sites & Facebook Pages

Industry-Leading TechnologySupporting Network Expansion

Page 38: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

YachtWorld iPad App BoatWizard iPhone App

Mobile & Tablet Development

Page 39: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

Boat Wizard 2.0 Enhancements

Page 40: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

Boat Wizard Reporting Dashboard

All sourcesOmniture-basedDrill downTrending

Page 41: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

• Bulk lead import

• Multi-channel import

• Management reports

• Enhanced lead assignment

• Lead notification and routing

Lead Management

Darryl Torckler/The Image Bank/Getty Images

Page 42: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

YachtWorld.com

• Search Engine Optimization (SEO)

• Social Media Links

• Improved make/model browsing

• User profiles

Page 43: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

• Quick & easy registration

• Link to Facebook Profile

• Increased engagement

• Tailored experience

• One-click leads

YachtWorld.com User Profiles

Page 44: 2012 Yacht Brokerage University: Ft Lauderdale, FL...2012 Yacht Brokerage University: ... Director of Marketing, YachtWorld.com Keynote: State of the Industry BoatWizard 2.0 Tour Lunch

Custom Sites

Going Social / Mobile