2012coursedocumentation- web viewvu21424 participate in small business quality and change processes....
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2012CourseDocumentation-CrownCopyright
9. Declaration by Accreditation Advisers
Accreditation Support Documentation
22247VIC Certificate II in Small Business (Operations/Innovation)
Accredited for the period: 1st Jan, 2014 to 31st December, 2018 under Parts 4.4 and 4.6 of the Education and Training Reform Act 2006
Modification History
Version 1
January 2014
Original accredited document
Version 2
September 2017
Imported training package units updated to latest equivalent version
BSBSUS301A Implement and monitor environmentally sustainable work practices deleted as no suitable replacement unit available at this qualification level
State of Victoria (Department of Education and Early Childhood Development) 2013
Copyright of this material is reserved to the Crown in the right of the State of Victoria. This work is licensed under a Creative Commons Attribution-NoDerivs 3.0 Australia licence (http://creativecommons.org/licenses/by-nd/3.0/au/) You are free to use, copy and distribute to anyone in its original form as long as you attribute Higher Education and Skills Group, Department of Education and Early Childhood Development as the author, and you license any derivative work you make available under the same licence.
Disclaimer
In compiling the information contained in and accessed through this resource, the Department of Education and Early Childhood Development (DEECD) has used its best endeavours to ensure that the information is correct and current at the time of publication but takes no responsibility for any error, omission or defect therein.
To the extent permitted by law DEECD, its employees, agents and consultants exclude all liability for any loss or damage (including indirect, special or consequential loss or damage) arising from the use of, or reliance on the information contained herein, whether caused or not by any negligent act or omission. If any law prohibits the exclusion of such liability, DEECD limits its liability to the extent permitted by law, for the resupply of the information.
Third party sites
This resource may contain links to third party websites and resources. DEECD is not responsible for the condition or content of these sites or resources as they are not under its control.
Third party material linked from this resource is subject to the copyright conditions of the third party. Users will need to consult the copyright notice of the third party sites for conditions of usage.
Version:2
September 2017
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Table of Contents
Section A: Copyright and course classification information1
1.Copyright owner of the course1
2.Address1
3.Type of submission1
4.Copyright acknowledgement1
5.Licensing and franchise2
6.Course accrediting body2
7.AVETMISS information2
8.Period of accreditation2
Section B: Course information3
1.Nomenclature3
1.1Name of the qualification3
1.2Nominal duration of the course3
2.Vocational or educational outcomes3
2.1Purpose of the course3
3.Development of the course3
3.1Industry /enterprise /community needs3
3.2Review for re-accreditation6
Transition Table7
4.Course outcomes10
4.1Qualification level10
4.2Employability skills10
Employability Skills Summary11
4.3Recognition given to the course14
4.4Licensing /regulatory requirements14
5.Course rules14
5.1Course structure14
5.2Entry requirements15
6.Assessment15
6.1Assessment strategy15
6.2Assessor competencies16
7.Delivery16
7.1Delivery modes16
7.2Resources17
8.Pathways and articulation17
9.Ongoing monitoring and evaluation17
Appendix 1: Course content developed by the stakeholders18
1.1Skills and knowledge mapping18
Section C: Units of Competency21
VU21419 Contribute to small business operations and innovation23
VU21420 Develop elementary professional skills for small business environments29
VU21421 Follow small business policies and procedures35
VU21422 Undertake basic market research and promotion for a small business product or service41
VU21423 Contribute to small business planning47
VU21424 Participate in small business quality and change processes53
VU21425 Assist with the presentation of public activities and events59
VU21426 Follow procedures for routine small business financial activities63
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Section A: Copyright and course classification information
1. Copyright owner of the course
Copyright of this document is held by the Department of Education and Early Childhood Development (DEECD) Victoria State of Victoria 2013
2. Address
Department of Education and Early Childhood Development (DEECD)Higher Education and Skills Group
Executive Director
Market Facilitation and Information Division
PO Box 4367
Victoria, 3001
Day to day contact:
Alan DanielCurriculum Maintenance Manager Business IndustriesChisholm Institute PO Box 684, Dandenong, Victoria, 3175Ph: (03) 9238 8501Fax: (03) 9238 8504email: [email protected]
3. Type of submission
This course is being submitted for re-accreditation.
It replaces and has equivalent outcomes to:
21956VIC Certificate II in Small Business (Operations/Innovation)
4. Copyright acknowledgement
Copyright of this material is reserved to the Crown in the right of the State of Victoria.
State of Victoria (Department of Education and Early Childhood Development) 2013
The following units of competency:
BSBWHS201 Contribute to health and safety of self and others
BSBWOR202 Organise and complete daily work activities
BSBCRT301 Develop and extend critical and creative thinking skills
BSBINN201 Contribute to workplace innovation
BSBSUS201 Participate in environmentally sustainable work practices
BSBPRO301 Recommend products and services
are from the BSB Business Services Training package administered by the Commonwealth of Australia. Commonwealth of Australia.
The following unit of competency:
SITXCCS006 Provide service to customers
is from the SIT Tourism, Travel and Hospitality Training package administered by the Commonwealth of Australia. Commonwealth of Australia.
The following units of competency:
FNSFLT301 Be MoneySmart
FNSFLT401 Be MoneySmart through a career in small business
are from the FNS Financial Services Training package administered by the Commonwealth of Australia. Commonwealth of Australia.
The following unit of competency:
ICTWEB201 Use social media for collaboration and engagement
is from the ICT Information and Communications Technology Training package administered by the Commonwealth of Australia. Commonwealth of Australia.
5. Licensing and franchise
Copyright of this material is reserved to the Crown in the right of the State of Victoria. State of Victoria (Department of Education and Early Childhood Development) 2013.
This work is licensed under a Creative Commons Attribution NoDerivs 3.0 Australia licence: http://creativecommons.org/licenses/by-nd/3.0/au/. You are free to use, copy and distribute to anyone in its original form as long as you attribute the, Department of Education and Early Childhood Development as the author, and you license any derivative work you make available under the same licence.
Copies of this publication may be downloaded, free of charge, from the Training Support network website:
http://trainingsupport.skills.vic.gov.au
6. Course accrediting body
Victorian Registration and Qualifications Authority (VRQA)
GPO Box 2317
Melbourne Vic 3001Website: http://www.vrqa.vic.gov.au/
7. AVETMISS information
ANZSCO (Australian and New Zealand Standard Classification of Occupations)
GEN20 Non-industry specific training
ASCED code(Field of Education)
0803 Business and Management
National course code
22247VIC
8. Period of accreditation
1st Jan, 2014 to 31st December, 2018
Section A: Copyright and course classification information
Section A: Copyright and course classification information
Section A: Copyright and course classification information
Course documentation for Code: Title of qualification
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22247VIC Certificate II in Small Business (Operations/Innovation) V2 State of Victoria 2017
22247VIC Certificate II in Small Business (Operations/Innovation) V2 State of Victoria 2017
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Section B: Course information
1. Nomenclature
Standard 1 AQTF Standards for Accredited Courses
1.1Name of the qualification
22247VIC Certificate II in Small Business (Operations/Innovation)
1.2Nominal duration of the course
390 to 450 hours
2. Vocational or educational outcomes
Standard 1 AQTF Standards for Accredited Courses
2.1Purpose of the course
Graduates of this course will be able to meet the current and future industry requirements to work effectively within small business contexts across a range of industry sectors with the skills, knowledge and attributes to:
support safe and sustainable small business operations
support the daily financial management of small business operations
demonstrate elementary professional skills and approaches to engage i