core hypotheses:

‘modernizing public administrations’, what does it mean?

‘New Public Management’

‘Whole-of-government’

and now?

delegation / outsourcingaccountability of civil servantsevaluation of public policiescompetition between servicesefficiency and cost killingmergers....

administrations are not only archaic and bureaucratic institutionsadministrations are full of opportunities for innovationsco-creation processes are key to develop those innovations

region’s president+ administration

participer à l’événement

illustRations

les assaisonnements graphiques

participer à l’événement

illustRations

les assaisonnements graphiques

participer à l’événement

illustRations

les assaisonnements graphiques

4 ‘residents’

civil servants partners

Initial contractguarantee of the ‘friendly hacking

framework’ Experimentation

Several impacts for the administration

Improvement of the ‘friendly hacking

framework’

During the experimentation:

prototype+

ethnography+

codesign

The residents:

interdisciplinary team design - social sciences

+‘participatory action research’

+ immersion inside administrations

Territoires en résidences

La Transfo

> reframe a specific policy > 3 to 6-month program> immersion inside a public building

> prototype innovation lab within regional administration > 2-year program> 10 weeks of immersion inside a regional council

11 Residences2009 - 2011

4 high schools3 ‘public digital spaces’2 regional councils1 railway station1 nursing home

4 Transfos 2012 - 2014

Friendly Hacking?

The inside-out posture The doing before thinking

Multilevel interactionsThe envisioning prospective Hacking documentation

The neutral-activist role

safe zone