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Leading  in  a  Changing  World  !

Lars  Sudmann  mail@lars-‐sudmann.com  @LarsSudmann    !

Flickr/Andy_Magee  

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More  than  100  million  people  work  in  remote  teams  

Source: Manpower

1: Virtual Management 2: Leadership Communication

Audiences

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Virtual teams can outperform co-located teams

Source: Siebdrat, Hoegl, Ernst 2009

…but…

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…but…

How  does  it  

feel  to  work  like  this?  

Like  this?  

Flickr/jerrybunkers

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Or  more  like  this?      

90%  of  virtual  team  members  complain  about  insufficient  possibility  to  build  relaJonships  and  trust*  

*Source:  e.g.  RW3  study  report  hBp://rw-‐3.com/VTSReportv7.pdf  

Foundations

Foundation #1

‘Remote Mindset’: Virtual work is

different

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Foundation #2

Right use of technology is key

2x2 matrix tech in place / mindset in

place

‘Remote  Mindset’  

‘Technology  in  place’  

Issues  to  make  it  work  

Tech  overload  

Under-‐uJlized  

Full  virtual  power  

Exploration

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# 1 Proactive

Interaction

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Virtual Coffees

#2 Reflect on Your Virtual Image

“Alright,  let  me  send  this  email”    

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“Now  the  phone  call…”  

“I  will  just  update  the  micro-‐blog  of  the  

company”  

“Let’s  do  a  video  conference  with  my  new  

team”  

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“Ok…that  is  done…work  went  well  today”  

“He  was  typing  all  the  Vme  while  on  the  phone  -‐  he  does  not  care!”  

“Such  a  short  email  text  -‐  

How  rude  of  him!”  

“Did  you  see  that  funny  picture  in  the  background?  Was  he  in  his  kid’s  room?”  

“Hm  -‐  here  surely  is  somebody  who  cannot  blog…  and  even  spelling  

mistakes….hahaha”  

E-Mail Phone

Video Blog

…    

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Johari-Window for a Virtual Image check

Blind  Spots  

Known  to  others  

Not  known  to  others  

Known  to  self  

Not  known  to  self  

Johari-Window in Virtual Interaction

Based  on:  Luft / Ingham "The Johari window”    

#3 Over-share with

your organization

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Share the way you work

Regularly share tips on optimal

use of technology

0  

5000  

10000  

15000  

20000  

25000  

#  Tech  Manuals  in  Companies  

#  Read  Tech  Manuals  in  Companies  

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0  

5000  

10000  

15000  

20000  

25000  

#  Tech  Manuals  in  Companies  

#  Read  Tech  Manuals  in  Companies  

#4 Performance Management

“Passive Face-time” Compensation strategy diamond

Frequency  &  Timing    

(e.g.  communicate  frequently  &  at  different  hours)  

Availability  &  Responsiveness  (e.g.  be  easily  reachable  &  

respond  fast)  

Face-‐to-‐Face  MeeJng  Focus    

(e.g.  when  traveling  meet  as  many  people  F2F  as  possible)    

Content  CommunicaJon    

(e.g.  regularly  share  the  work  done  &  give  context)  

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#5 Polling & Voting

H_p://PollEv.com    +44  -‐  76  24  -‐  80  65  27  

  Yes,  oien:      28530    SomeJmes:    28573    Never:          29692    

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1 Virtual Management

#1 Proactive Interaction

#2 Virtual Image

#3 Over-Share

#4 Performance & Exposure

#5 Polling & Voting

Happy  Birthday    Robert  

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1: Virtual Management 2: Leadership Communication

q

Google    Powerpoint  Karaoke  

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#1 Foundation

Do you remember your last phone conference?

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Mute  all  

#1 Foundation

Know Your

Technology by Heart

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#2 Have Passion &

Enthusiasm

#3 Engage, also

virtually

TV  

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Change  

Change  

Integrated Pest Management - the three step pest situation

assessment

In a first step we need to analyze info from scouting and pest identification. The second step is the cost benefit analysis, where we need to assess the control cost vs. damage cost. After that, we should in a third step determine the exact need for pest control.

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Pest Situation Assessment: A 3-step approach

n Step 1: Analyze info from scouting and pest identification

n Step 2: Cost Benefit Analysis control cost vs. damage cost n Step 3: Determine need for pest control

Pest Situation Assessment

3-step approach

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Analyze info from scouting and pest identification

1

Compare control cost vs. damage cost

2

Determine need for pest control

3

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Radio  Speak  like  a    Radio  DJ  

#4 Three-step approach

for inspirational communication

 I:  Make  the  connecJon    II:  Provide  the  need  for  change    III:  Inspire  for  acJon      

Inspiration Structure

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#5 Connect with

stories

Statement Statistic Story

Story Structure Introducing the hero______________ The challenge____________________ Battle (1,2,3…)___________________ Final battle_______________________ Finally__________________________

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1 Virtual Management

2 Leadership Communication

#1 Proactive Interaction

#2 Virtual Image

#3 Over-Share

#4 Performance & Exposure

#5 Voting for Feedback

#1 Master Technology

#2 Have Passion

#3 Engage (also virtually)

#4 Three-step approach

#5 Business Storytelling

Why?

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Leading  in  a  Changing  World  !

Lars  Sudmann  mail@lars-‐sudmann.com  @LarsSudmann    !

My “Virtual Work Action Plan” – Top 3 __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ __________________________________

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