2013 6-6 a difference is a source of creation
DESCRIPTION
Cross cultural creation between Japan and CanadaTRANSCRIPT
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A difference is
a source of creation
- How cultural difference creates
business potential -
Hokkai-Gakuen University
Hideyuki Sugawara
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Smiling cheerfully !
“The Customer is God.”
Iratshai-mase ! (welcome)
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Opposite driving directions
drives on right drives on left
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Business Card
Company first
Individual first
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How to write an address.
Zip code ⇒State/Region ⇒City/Town ⇒Street Address
062-8605, Sapporo, Toyohira-ku, Asahi-machi, 4 - 1 - 40
Macro ⇒ Micro
Micro ⇒ Macro
Street Address ⇒City/Town ⇒State/Region ⇒Zip code
4 - 1 - 40, Asahi-machi, Toyohira-ku, Sapporo, 062-8605
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Opposite directions in a toilet
Wall Wall
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National Culture Influencing Business
company
Business Environment
National Culture
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1. Individualism / collectivism behavior towards the group
2. Uncertainty avoidance the need for structure
3. Masculinity/femininity behavior according to gender
4. Power distance how a society handles inequalities
5. Long Term Orientation virtue: thrift and perseverance
NOTE: These are relative not absolute !
Five Dimensions of National Culture
1. Individualism / collectivism
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Salaryman
Sources of JapaneseCompetitiveness
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Business Card
Individual first
Individualism
Company first
Collectivism
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Japanese Ringi system
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Ringi Document
Many Seals
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Hofstede Scores: Five Dimensions
femininity
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Hofstede Scores: VS
femininity
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1. Individualism / collectivism behavior towards the group
2. Uncertainty avoidance the need for structure
3. Masculinity/femininity behavior according to gender
4. Power distance how a society handles inequalities
5. Long Term Orientation virtue: thrift and perseverance
NOTE: These are relative not absolute !
Five Dimensions of National Culture
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1. Individualism / collectivism behavior towards the group
2. Uncertainty avoidance the need for structure
3. Masculinity/femininity behavior according to gender
4. Power distance how a society handles inequalities
5. Long Term Orientation virtue: thrift and perseverance
NOTE: These are relative not absolute !
Five Dimensions of National Culture
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1. Individualism / collectivism behavior towards the group
2. Uncertainty avoidance the need for structure
3. Masculinity/femininity behavior according to gender
4. Power distance how a society handles inequalities
5. Long Term Orientation virtue: thrift and perseverance
NOTE: These are relative not absolute !
Five Dimensions of National Culture
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1. Individualism / collectivism behavior towards the group
2. Uncertainty avoidance the need for structure
3. Masculinity/femininity behavior according to gender
4. Power distance how a society handles inequalities
5. Long Term Orientation virtue: thrift and perseverance
NOTE: These are relative not absolute !
Five Dimensions of National Culture
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Comparing National Cultures
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Communication Styles
1. High context: Shared
understanding
Importance of socialising to build trust
Avoid direct criticism: Loss of face2. Low context: Explicit information
Separation of business and personal life
Open expressions and criticisms
Origin: Geography and climate
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1. When you are in Rome, do as the Romans do.
2. Your common sense is not always other’s one.
3. Put yourself in another’s place.
Three Key Massages :Importance of Flexibility & Adaptability
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1. Show Respect and Humility.
2. Recognize the Positive.
3. Be Patient.
4. Embrace Ambiguity.
5. Suspend Disbelief
Five Keys to Success in Japan
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Session 2
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Evaluate Yourself name:
Please mark only one response per question.
Individualism versus Collectivism5 (Strongly agree), 4 (Agree), 3 (Undecided), 2 (Disagree), 1 (Strongly Disagree)
Uncertainty avoidance5 (Strongly Weak), 4 (Weak), 3 (Undecided), 2 (Strong), 1 (Strongly Strong)
Masculinity versus Femininity5 (Strongly agree), 4 (Agree), 3 (Undecided), 2 (Disagree), 1 (Strongly Disagree)
Power distance 5 (Strongly strong), 4 (strong), 3 (Undecided), 2 (weak), 1 (Strongly weak)
Short-Term versus Long-Term5 (Strongly Short), 4 (Short), 3 (Undecided), 2 (Long), 1 (Strongly Long)
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Make Your Pentagon name:
MasculinityMasculinity
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Make Your Pentagon name: Hideyuki
MasculinityMasculinity
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Session 3
Let’s Enjoy
Discussion