2013 6th annual mid-atlantic informatics symposium
DESCRIPTION
Presentation given with Regina Holliday, Philadelphia, Pennsylviania, USATRANSCRIPT
The PatientMid-Atlantic Healthcare Informatics Symposium • April 26, 2013Ted Eytan, MD MS MPH • The Permanente Federation, LLC • twitter: tedeytanPhysician Director, Kaiser Permanente Center for Total Health • kp.org/centerfortotalhealth
© 2013 The Permanente Federation, LLC | Photo credit: Ted Eytan, MD
To heal, you have to not harm
NHS England
KP
0.8675'MtCO2e 5.04'MtCO2e'(energy'only)
9'million'members178,000'employees
37'hospitals611'medical'office'buildings'
607'other'faciliGes
52'million'people
MtCO2e : Metric Tonne (ton) Carbon Dioxide Equivalent, 2010 Reporting YearSource: http://www.theclimateregistry.org/ ; http://www.sdu.nhs.uk/sd_and_the_nhs/
doctor | 19th century
!24/7 access worldwide!9,000,000 members can –email their doctor–check lab test results–order prescription refills–manage appointments
patient | 21st century
2,500,000 members
5,000,000 members
2003 2005 2007 20092012 (4Q)
4.2 million members connected, via kp.org
Source: Kaiser Permanente Web Analytics, updated 03/13/13
2,500,000 members
5,000,000 members
2003 2005 2007 20092012 (4Q)
4.2 million members connected, via kp.org
Source: Kaiser Permanente Web Analytics, updated 03/13/13
In the 4th Quarter 20123.3 million emails8 million test results reviewed765 thousand appointments made32 % signed on 5 or more times
Being there
Source: https://twitter.com/tedeytan/cpmg-pilot
Being there
“A six metre high mural by Regina Holliday..to draw attention to the failings of the US health system” - BMJ, September, 2009
Being there
“Bouncing a Ball Alone: Grokking Failure” - Henry Ford Health System, Detroit, November, 2012
© 2013 The Permanente Federation, LLC
Health doesn’t happen here
It happens here
It happens here
La Mesa Medical Offices, California Photograph: Ted Eytan, MD, http://www.flickr.com/photos/taedc/8382776635/12
“Kaiser (Permanente) is so far past faxing orders that they’re into sustainable apples”-Jess Jacobs, April, 2013
seeing that there is a long list of crazy administrative headaches shows how very broken the communication process is for every single step of getting healthcare.
http://http://jessjacobs.me/my-intravenous-lecture/ @jess_jacobs
next year’s medical challenge: waste
http://http://jessjacobs.me/my-intravenous-lecture/ @jess_jacobs
Let’s Dialogue.