2013 annual gathering: workshop#12a - weaving catholic identity into the life of an agency

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    CCUSA Annual Gathering 201315th September

    Klaus BaumannCaritas Science and Christian Social WorkFaculty of Theology

    Internal Senior Research Fellow at Freiburg Institute for Advanced Studies (FRIAS)

    Weaving Catholic Identity into the Life of

    an Agency: Learning from International

    and Domestic Perspective

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    Identity issues of Catholic Charities

    Context of polemics or of quality management (or

    both)?

    Who talks badly about others, is a murderer; he is

    hypocritical and does not have the courage to see

    his own faults. (Pope Francis, 13-09-2013).

    What is the question?

    Why is it important?

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    Overview

    1. A Systems Perspective of the

    Magisterium on Catholic Identity

    2. Systemic Differentiations

    3. Elements of Organisational Identity

    4. Remembering the Mission of the Churchand of Her Caritas Organisations

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    1. A systems perspective on Caritas as

    organisational principle of Church identity

    it became necessary to stress that the totally personal act of agape can never

    remain as something isolated, but must instead become also an essential

    act of the Church as community: meaning that it also requires an

    institutional form which is expressed in the communal working of the

    Church. (Benedict XVI, 23rd January 2006)

    Love is therefore the service that the Church carries out in order to attend

    constantly to man's sufferings and his needs, including material needs. /

    As a community, the Church must practise love. Love thus needs to be

    organized if it is to be an ordered service to the community. (DCE 19/ 20)

    the difficult search for ways of putting this fundamental ecclesial

    principleinto practice (DCE 21, emphasis added) this is what our

    workshop is about!

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    15.09.2013 www.caritaswissenschaft.uni-freiburg.de 616.09.2013 www.caritaswissenschaft.uni-freiburg.de 6

    Caritas in systemic perspective as explained in

    Caritas in Veritate 2:

    Charity is at the heart of the Church's social doctrine.Every responsibility

    and every commitment spelt out by that doctrine is derived from charity

    which, according to the teaching of Jesus, is the synthesis of the entire Law

    (cf. Mt 22:36- 40).

    It gives real substance to the personal relationship with God and with

    neighbour; it is the principle not only of micro-relationships(with friends,

    with family members or within small groups) but also of macro-

    relationships(social, economic and political ones).

    For the Church, instructed by the Gospel, charity is everything

    because, as Saint John teaches (cf. 1 Jn 4:8, 16) and as I recalled in my firstEncyclical Letter, "God is love" (Deus Caritas Est): everything has its origin

    in God's love, everything is shaped by it, everything is directed towards it.

    Love is God's greatest gift to humanity, it is his promise and our hope.

    (Emphases added)

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    It interacts with other organisational principles:

    Unity of martyrialeitourgiadiakonia (DCE 25a)

    The Church's deepest nature is expressed in her three-fold

    responsibility: of proclaiming the word of God (kerygma-

    martyria), celebrating the sacraments (leitourgia), and

    exercising the ministry of charity (diakonia).

    These duties presuppose each other and are inseparable.

    For the Church, charity is not a kind of welfare activity which

    could equally well be left to others, but is a part of her nature,

    an indispensable expression of her very being.

    Consequence: intrinsic Catholic identity of organized caritas!

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    2. Systemic differentiations and applications

    1. System and environments

    Catholic Charities organisation and her environments:

    2. System, subsystems, supra-system

    Catholic Charities organisation as systemas subsystem

    as suprasystem

    3. micro-level, meso-level, macro-level

    4. the focus is onpatternsof behavior and interactions in

    relational systems and institutions (overt and hidden rules and

    expectable reactions)

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    3. Elements of Organisational Identity

    3.1 Analogous use of Eriksonsdefinition of ego-

    identity

    3.2 Organisational identity

    3.3 How can caritas become an interpretive and

    operative function in the Church and Her organized

    caritas?

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    Erik H. Erikson: Identity and the Life-Cycle, NY:

    Norton 1980, 22.

    The conscious feeling of having apersonal identityis based on

    two simultaneous observations: the immediate perception of

    ones selfsameness and continuity in time; and the

    simultaneous perception that others recognize ones sameness

    and continuity. []

    Ego identity then, in its subjective aspect, is the awareness of the

    fact that there is a selfsameness and continuity to the egos

    synthesizing methods and that these methods are effective in

    safeguarding the sameness and continuity of ones meaning for

    others.

    Are there analogous synthesizing methods of organisations?

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    Organisational identity

    is the result of the interplay of many participants.

    consists of self-descriptions which direct the self-observations, with an

    integrative and an operative function for the organisation

    Integrativein helping to interpret the realities

    Operativein premises and regulations for taking decisions

    Are self-descriptions really integrative and operative within and for the

    organisation?

    Self-descriptions can be split off, or unconnected with, the operative level

    and be used perferrably for the communication with the

    environment: Corporate identity as part of marketingand impression

    management(N. Luhmann).15.09.2013 www.caritaswissenschaft.uni-freiburg.de 11

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    Charitysunrecognized systemic/ organizational

    dimension (Civ 2. 4)

    In the social, juridical, cultural, political and economic

    fieldsthe contexts, in other words, that are mostexposed to this dangerit [caritas]is easily

    dismissed as irrelevant for interpreting and giving

    direction to moral responsibility.

    that is, it is denied an interpretive and operativefunction

    it is excluded from public strategic plannings and

    relevance (cf. Civ 4)

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    Caritas with interpretive and operative functions

    - In the interaction between system and environments (n.b.: not

    only as corporate identity!)

    - Within and and between different system levels, within the

    system and its subsystems

    - Which patterns of behavior and expectable reactions ought to

    be established and deployed in correspondence to caritas-

    mission andvision?

    - Crucial role of leadership

    - Objectives which operationalize caritas: gratuitousness, mercy

    and communion; justice; human dignity from start to end of life;

    preferential option for the weak, poor, and suffering; wholistic

    care; solidarity and subsidiarity; sustainability;

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    Cf M l l B ld i A f P f E ll

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    Cf. Malcolm Baldrige Areas of Performance Excellenceto

    align the organisation with its objectives of caritas? (cf. Catholic

    Identity Matrix [CIM] of Ascension Health)

    1. Leadership

    2. Strategic Planning

    3. Customer Focus

    4. Measurement,Analysis, and

    Knowledge

    Management

    5. Workforce Focus

    6. Operations Focus

    7. Results

    Operationalizations of caritasin the

    Churchsmission:

    1. Gratuitousness, mercy and communion

    2. Justice

    3. Human dignity from start to end of life

    4. Preferential option for the weak, poor, and

    suffering

    5. Wholistic care

    6. Solidarity and subsidiarity

    7. Sustainability

    8.

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    Paul VI: Evangelii nuntiandi (1975)

    Dynamics and program of (new?!) evangelization:

    (1) Witness of life which bears

    (2) Witness of the word; both seek to obtain

    (3) The assent of the heart (which remains

    Godswork)

    (4) Leading to enter the community of the

    faithful and to

    (5) Onesown participation in the mission for

    the Kingdom of God

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    Caritas and (new) evangelization (DCE 31c)

    Charity, furthermore, cannot be used as a means of engaging in what is

    nowadays considered proselytism. Love is free; it is not practised as a way

    of achieving other ends.

    But this does not mean that charitable activity must somehow leave God and

    Christ aside. For it is always concerned with the whole man. Often the

    deepest cause of suffering is the very absence of God.

    Those who practise charity in the Church's name will never seek to impose the

    Church's faith upon others. They realize that a pure and generous love is

    the best witness to the God in whom we believe and by whom we are

    driven to love. A Christian knows when it is time to speak of God and

    when it is better to say nothing and to let love alone speak. He knows that

    God is love (cf. 1 Jn 4:8) and that God's presence is felt at the very time

    when the only thing we do is to love.

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    Caritas and (new) evangelization (DCE 31c)

    He knowsto return to the questions raised earlierthat disdain for love

    is disdain for God and man alike; it is an attempt to do without God.

    Consequently, the best defence of God and man consists precisely in

    love. It is the responsibility of the Church's charitable organizations to

    reinforce this awareness in their members, so that by their activity

    as well as their words, their silence, their examplethey may be

    credible witnesses to Christ.

    Cf. Intima ecclesiae natura (11.11.2012) Art. 7. - 1. The agencies

    referred to in Article 1 1 are required to select their personnel from

    among persons who share, or at least respect, the Catholic

    identity of these works.