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2013

Annual Report

Robert Foley Library Director

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Annual Report

2013

Table of Contents Access Services 4 Library Instruction 9 Periodicals & Electronic Services 12 Reference Services 14 Technical Services 18 University Archives & Special Collections 18 Center for Italian Culture 21 Collection Development 23 Library Personnel 28 Statistics Library Holdings 25 Library Services 27 Financial Report 29 Appendix A Monographic Acquisitions 37 Appendix B Database Usage 39

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Mission

Our mission is to enhance the learning experience for our students by providing appropriate resources and technologies to stimulate their intellectual growth, initiate a successful career

path, and develop leadership skills. Working in collaboration with faculty, we support the needs of the curriculum. We strive to teach students information literacy skills needed for lifelong

critical thinking and learning.

Vision

The Amelia V. Gallucci-Cirio Library is committed to being the pre-eminent library in the Massachusetts state college system. By providing innovative and responsive services for all

students and faculty, the library will be the community’s first choice for information and a major component in advancing and developing the intellectual growth and creative experiences of our

students.

Values The Library staff recognizes the importance of providing services to all students, faculty and

staff

We promote open access to information and ideas and recognize the user’s right to privacy.

We value a collection of materials, information resources, and services that will support the curriculum and teaching needs of the faculty

We are committed to advancing information literacy skills by providing instruction and

resources that meet the needs of our students.

We value cooperation with the academic departments, divisions, and other offices to achieve common goals for the good of the College.

We keep pace with emerging technologies and resources and integrate them into our services

and programs

We plan for library success through the development and assessment of clearly defined goals, objectives, and strategies.

We value a collegial atmosphere that allows input and discussion among all library staff.

We encourage the professional growth of all library staff through training and other

opportunities.

We value providing an environment that is safe, inviting, attractive and conducive to study and learning

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Access Services Prepared by Linda LeBlanc, Access Services Librarian

This is an overview of the Access Services Department as a whole for the fiscal year covering July 2012 through June 2013. Included are statistics and analysis for each of our service units: Circulation, Distance Learning/Extended Campus, Document Delivery, Interlibrary Loans, Reserves and Stacks.

Personnel This year there were no changes in personnel.

Circulation The Circulation Service Unit saw a 17% increase from last year, 12,760 items being checked out from our circulating collections. This increase was due to a 26% increase in borrowing by undergraduate students. Circulation of items from the General Collection and Equipment collections as well as renewals increased by 9%, 71%, 27% respectively. Circulation of the physical reserves increased by 88%.

Circulation count:

Circulation count (includes Renewals and Physical Reserves): 12,760 physical reserves count 2,785 a. Monthly Circulation:

Jul Aug Sept Oct Nov Dec Jan Feb Mr Ap May Je 461 330 1,016 1,321 1,556 1,109 1,136 1,319 1,422 1,687 958 445

b. Three year comparison:

AY2013 12,760 AY2012 10,888 AY2011 13,195

Patron Type: ARC: 21 ILL: 1,268 ADJ/FAC: 0 Life Long Learning: 5 AD/St: 429 SP/ID: 212 EM/FAC: 59 UG: 6,527 Extended Learning: 83 UPWBD/Summer Bridge: 18 FAC: 558 WILL: 22 Guest Card: 0 Renewals: 2,934 GRAD: 624 Misc: 0

Material/Media Type:

CDs: 75 Renewals: 2,934 Child Lit: 589 DVDs: 246

YA: 252 Equip: 409 General (Books): 5,846 Misc.: 0 Reserves: 2,378

Fine Arts: 15

Alumni Rice Library FSC Foundation

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Study Room

The Gallucci study room was widely used by student, faculty and staff throughout the year although usage decreased. This year saw an 18% decrease in the number of reservations made and the total number of people using the room decreased by of 23%. The room’s usage was primarily by undergraduate students (96%) and continued to be varied: student group study sessions, student group projects, staff meetings, committee meetings, alternate meeting place for small classes when their classroom was unavailable, etc. Statistics Gallucci Room CIC Room* Totals Reservations 551 n/a 551 Participants 2,156 n/a 2,156 Average Reservation Length 1.6 hours *CIC Room reservations began in AY2014 as of September 2013 Detailed statistical reports are available in the department.

Reserves The Library’s Reserves Service continues to be an essential service for our faculty and students. The number of professors using the service this year decreased by 7% while the number of courses for which materials were placed on reserve increased by 6%. There was a 50% increase in the number of items placed on physical reserve with a 99% increase in usage of the material. Also, because of the increasing number of online resources the library provides and the option for professors to post their materials through Blackboard, there was a significant decrease in the amount of materials placed on ERes with a 55% decrease in the amount of ERes materials and a corresponding decrease of 71% in usage. The Reserves Material Report for fiscal year 2013 contains a summary of the number of items placed on reserve and the materials’ usage: Summer II Fall Winter Spring Summer I Total AY Faculty 0 66 0 81 14 161 Courses 0 123 0 159 20 302

Reserve Items 0 704 0 875 177 1,756

Summer II Fall Winter Spring Summer I Total AY

Circulation Physical/Desk total 0 1,004 0 1,765 0 2,785 Electronic total 0 589 0 808 64 1,397 Total Usage 0 1,593 0 2,573 64 4,182

Interlibrary Loans The Interlibrary Loan (ILL) service was extremely busy this year. Total requests received were 8,319, up 67% in one of our busiest years. Statistics Total number of Interlibrary Loans requests to lend

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• Analysis of the ILL lending (items we lent to other libraries for their patrons) in comparison to last year shows an increase of 35% in the total number of requests we received from other libraries wanting to borrow our materials. The number of items we lent, however only increased by 2%. In looking closer at the unfilled requests, 63% were requests for materials we didn’t have, 6% were for materials already checked out and 4% were because of licensing restrictions. As a result, the completion rate for materials lent was 60%. The average lending turnaround time (the time it takes from when we receive a request from another library to process that request) improved by 73% which equates to 18 hours.

• Statistics o Requests received 5,834 o Requests filled-Loan 1,243 o Requests Filled-Copy 1,768 o Total Loans 3,011 o Turnaround time .75 days

Total number Interlibrary Loans requests to borrow

• Analysis of the ILL borrowing in comparison to last year shows that the number of requests we received increased by 54% and the number of total items we actually borrowed increased by 55%. Requests for copies went up by 66% while loans saw an increase of 27%. The completion rate was 81%, which was a drop of 12% from last year. The number one reason for being unable to get the item was that there was an increase in the number of requests for items that were unavailable for lending such as reference and archival materials. We were still able to improve the average turnaround time by 118%. Out of the 2,333 items we received through ILL for our Fitchburg State students, faculty and staff, we were able to borrow 79% of the material with no additional fees being assessed to the library. The remaining 21%, 498 items (up 261% from last year), where we were unable to find a free lender cost us $6623.95 (up 241% from last year) paid through our OCLC IFM account.

• Statistics o Requests initiated 2,485 o Requests filled-Loan 636 o Requests Filled-Copy 1,697 o Total Borrowed 2,333 o Turnaround time 4.5 days

Distributed Learning

This year we were able to resume actively promoting this unit and the services it provides to our growing distance learning community. We also concentrated on maintaining the high level of quality services provided and the established connections we have built with the programs, faculty and students. As a result this year saw the number of instruction sessions conducted at extended campus sites increased by 43% and embedded instruction

Consortium / Network Statistics Fitchburg State

Borrowing ARC/Worcester 418 Fitchburg State

Lending ARC 1,576

Massachusetts Institutions

1258 MASS 1,584

WILL/Mass. Institutions

612 WILL 209

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for our distance learning courses tripled. There was a corresponding increase across most of the service categories:

• Reference was up 11% • Students electing to schedule a research appointment with the Access Services Librarian increased by

71%. We provided the following full range of library services:

• Library orientation and research instruction sessions available at extended campus sites and online • Specialized Research Guides • Borrowing privileges • Interlibrary Loans • Document delivery – This year document delivery is reported in its own section and contains the statistics

for both Distance Learning and our on-campus delivery service for faculty and staff. • Reference assistance – chat, email, phone, Skype, and in person • Remote database access that only requires one logon/password to connect to all of the databases rather

than each database having a unique User ID and Password and a guest account for extended campus sites with students whose paperwork are in process during the first weeks of their course

• Reserves • Elluminate vRoom/Blackboard to “virtually meet” with students who couldn’t come to the library and as

an option for research instruction and reference help. Statistics Distance Learning/Extended Campus

Instruction Extended Campus Instruction Sessions: 10, Number of students = 164

C.L. Brine = 4 MEC = 3

MAVA = 2 Lowell = 1

Fully Embedded Courses: 9, Number of students = 146 EDUC = 3 SPED = 2 PSY = 2

HMSV = 1 NURS =

1 Partially Embedded Courses = 4, # of students = 62

• Distance Learning = 2 (PSY, NURS) • On-Campus = 2 (HUMS, POLS)

• Reference • Research Appointments = 29

o 9 came to the Library o 4 via skype o 16 via phone

• Reference Questions = 478 o Email = 218 o Phone = 260

Document Delivery This year we expanded the Document Delivery Service and will now report on it separately. In addition to sending materials to students and faculty in the extended campus and distance learning programs directly to their homes for returnable materials and through ILLiad for electronic delivery, on-campus faculty and staff can now request returnable materials be delivered directly to their office. This year saw an increase of 119% in the number of items delivered overall; loans were up 61% and articles were up 133%.

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Statistical Analysis • Requests received 459 • Requests filled-Loan 66 • Requests Filled-Articles 378 • Total Loans Filled 444 • Loan Fill Rate 94% • Article Fill Rate 97% • Loan Turnaround Time 1.64 days Average Time from Submitted to Processing 10.22 hours

Average Time from Processing to Stacks Searching 20.52 hours Average Time from Stacks Searching to Updated 8.69 hours Average Time from Updated to Notified 0.88 minutes Average Total Time 1.64 days

• Articles Turnaround Time 1.34 days Average Time from Submitted To Processing 21.97 hours Average Time from Processing to Stacks Searching 1.54 hours Average Time from Stacks Searching to Updated 8.55 hours Average Time from Updated to Notified 1.93 minutes Average Total Time 1.34 days

Stacks Service Unit Shelving remains at a premium. The renovation of the Hammond Hall continued this year. There were several shifts throughout the year to accommodate construction on the 4th floor and due to several roof leaks. The majority of our put-a-way shelves on the 4th floor also continued to be unavailable due to the construction. Thus our primary focus has been on re-shelving the books several times a day, which has cut into the time and staff that we have available for shelf-reading all of the collections to make sure that materials were in their correct locations and returned items were placed back on the shelves for patrons to find.

Expanding Activities & Projects

• Implemented the new ILLiad system to replace the Relais and Resource Sharing systems. This now allows us to combine and streamline our interlibrary loan and document delivery services.

• Expanded the Embedded Librarian pilot to include several additional faculty, courses and librarians. • Finished the initial implementation of our database subscriptions into the WorldCat Knowledge Base and

the PubGet software integration in the OCLC Resource Sharing system of our Interlibrary Loans service unit to provide faster access to electronic resources such as journal articles and e-books along with copyright and licensing information for our electronic resources.

• Continued to develop Voyager Access Reports for the Library Director, Access Services Department and the Periodicals Department.

• The Library Web site’s basic content continues to be maintained partially by Linda LeBlanc. Working with Heather Pellerin, Information Technology, and Jason Simon, Technology & Serials Librarian, has now taken over primary responsibility for the library’s Web site.

• Linda LeBlanc, working with Nancy Turnbull, Technical Services Librarian, continued serving as the system administrator for the Voyager system.

Miscellaneous

• The departmental staff participated in ARC meetings related to Circulation and Interlibrary Loan. • The Access Services Librarian was appointed to serve as the Library Program Area Chair during spring

2013.

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Instruction Summary Prepared by Jenny Fielding, Instruction & Outreach Librarian

Classroom Teaching and Curriculum AY 12/13 was another extremely successful year for instruction and the information literacy program. The total number of classes taught increased from the prior academic year by 20% over 11/12, and 86% over 10/11 (188 classes AY 12/13, 156 classes AY 11/12, 103 classes AY 10/11). This exceeded the former largest number of classes taught in an academic year by 32 sessions. Much of the increase is attributable to extended outreach, increased scheduling by various departments, integrated efforts with specific curriculum, and continued efforts to tailor information literacy content to course needs. It is important to note, however, that 188 classes represents an upper limit in terms of the ability to schedule classes and maintain librarian staffing in other critical areas such as reference. The significant increase in class requests over the past two academic years represents the growing recognition of information literacy as a core skill across disciplines, but has also resulted in a major increase in teaching librarians’ workloads. Additional increases cannot be sustained with current staffing levels, and efforts to stabilize the number of classes and explore other modes of instruction will be priorities for AY 13/14. Additional librarian staffing in this area is recommended, particularly in light of the probable inclusion of information literacy in the University’s Liberal Arts & Sciences outcomes with that program’s review in AY 14/15. Full statistics for the Instruction Program may be found in Appendix A. Curriculum and classroom activities for Writing 1 and Writing 2, as well as upper level courses continued to be developed, particularly as relates to citation as a scholarly mechanism of connection between concepts and sources. The integrated information literacy pilot explored with the English Studies Department in AY 11/12 continued in the form of ongoing assessment of student artifacts and sharing the results of the pilot with the University community at Assessment Day and at the NEEAN Fall Forum at the College of the Holy Cross in Worcester in November 2012. Jenny Fielding and members of the Writing Committee involved in this project also applied for and received a Special Projects Grant from the Office of Academic Affairs to continue this work in AY 13/14 in the form of a faculty workshop discussing information literacy outcomes across disciplines and assignment design. Future and Goals With the success of the Integrated Writing 2 pilot and subsequent related endeavors, next steps will include working with the Writing Committee to fulfill the Special Projects Grant, and maintain liaisons with the Liberal Arts & Sciences Council with the review of that program on the horizon for AY 14/15. A number of the librarians – specifically Mark Melchior and Linda LeBlanc – are also continuing to work with several classes in a more traditional embedded model, providing advanced resources and support to a specific course. These efforts yield enhanced cooperation and collaboration between the library and a number of academic departments. Assessment efforts remain a future focus for the program, and on-the-spot assessment tools will be explored and recommended to yield valid data that can be used as a benchmark for library instruction pedagogy moving forward.

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Breakout of Instruction Sessions AY 12/13

Fall 2012 Spring 2013 Summer Total Undergraduate 87 81 3 171 Graduate 9 3 2 14 Other 2 1 0 3 Extended Campus 10 Total 98 85 5 198

0

20

40

60

80

100

120

03/04 04/05 05/06 06/07 07/08 08/09 09/10 10/11 11/12 12/13

Axis

Titl

e

Total Library Sessions (Fall v. Spring) - Past 10 Academic Years

Fall

Spring

020406080

100120140160180200

03/04 04/05 05/06 06/07 07/08 08/09 09/10 10/11 11/12 12/13

Total Library Instruction Sessions

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Instruction Sessions by Department AY 12/13 Biology 6 Business 8 Communications Media 6 Criminal Justice 16 Economics 1 Education 15 Extended Campus 10 English (non W1/W2) 17 -Writing 1 23 -Writing 2 31 Exercise & Sport Science 14 GeoPhysical Sciences 2

History 10 Human Services 5 IDIS 1 Industrial Tech 1 Mathematics 3 Music 2 Nursing 8 Political Science 5 Psychology 7 Sociology 2 Other 5

Chemistry, Computer Science did not schedule sessions in AY 12/13.

Instruction by Course Level AY 12/13

1000s 79 (42%) – includes W1/W2 2000s 43 (23%) 3000s 29 (15%) 4000s 20 (11%) Grad 14 (7%) Other 3 (2%)

Instruction by Librarian AY 12/13

Jenny Fielding 116 (61.7%) Kate Wells 26 (13.8%) Linda LeBlanc 21 (11.2%) Mark Melchior 25 (13.3%)

Student Participants AY12/13

Fall 2012

Spring 2013

Summer Total Undergraduate 1,753

1,711

49 3,513

Graduate 113

30

18 161 Other 44

25

0 69

Extended Campus

164 Totals 1,910

1,766

67 3,907

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Periodicals & Electronic Resources Jason Simon, Serials and Electronic Services Librarian

The library is continuing to work toward the needs and preferences of our student population by transitioning from print journals to electronic. With the addition of more full-text databases, we are able to both meet the needs of our users by making access to content easier, but also by adding more titles within current budgetary constraints. Databases added include:

• ProQuest Biological Sciences Collection • RS Means Library • ProQuest was upgraded to ProQuest Central ABI/Inform

The following resources were added at no cost to Fitchburg State. The Gale Resources are provided by the state, while the others are open access databases.

• Business Insights (Gale) • Nursing Resource Center (Gale) • Scirus1 • Open Science Directory

During the annual periodicals review, along with other librarians, we identified titles which were best suited for migration from print to digital (where available), and whether it was worthwhile to remove print versions from existing subscriptions. Also, titles whose annual price rose to above $1,000 were evaluated to determine whether or not it was worthwhile maintaining these subscriptions. While many were maintained, due to intrinsic value to their related programs, one title was canceled. Six titles were converted from print subscription to electronic, 22 titles which were being received as a print and electronic combination had the print edition canceled, while three had electronic access added to existing subscriptions. One title was added electronically. Following our continued tracking of individual subscriptions, the below chart shows the number of times individual journals have been tracked over the past four years through Serials Solutions. “Print” records the number of times that the catalog has been accessed via our link resolver.2 The decline in electronic usage is likely to be due to the increased number of titles we now access in full text through aggregators. The slight increase in print usage may be related to the increase in interlibrary loan activity with the advent of the ILLiad software.

1 Not all articles are available for free 2 Note that print may not accurately represent the number of times accessed, as our journals are stored alphabetically, so catalog access is unnecessary to find print volumes. It also does not track whether the actual volume was accessed.

0

2,000

4,000

6,000

8,000

2010 2011 2012 2013

Electronic

Print

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Below is a report of user behavior through the Search Portal (Serials Solutions).There was an overall increase between the two years of 26,365 or approximately 50%.

Search Groups: Search Type: 2011-12 2012-13

Total Browse Searches Browse by Alphabet 8,983 6,615 Total Browse Searches Browse by Subject 3,357 3,284 Total Browse Searches Total Browse Searches total: 12,340 9,899 Total Titles Searches Title Begins With 16,441 20,171 Total Titles Searches Title Contains 2,140 2,331 Total Titles Searches Title Equals 916 1,468 Total Titles Searches Total Titles Searches total: 19,497 23,970 Other Searches ISSN Equals 2,480 1,224 Other Searches OpenURL 18,313 43,902 Other Searches Other Searches total: 20,793 45,126 Grand total: 52,630 78,995

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Reference Services Summary Prepared by Mark Melchior, Reference, Instruction and Copyright Liaison Librarian

Description of Services In AY 12-13, References Services provided over 500 hours of support to students, faculty and staff on the use of the library and its resources. These individual interactions, 4,322 of them, averaged more than 7 minutes each, 50% longer than the time spent in interactions in AY11-12. Though the overall number of interactions went down this year, the overall time spent with students went up significantly. These statistics indicate a shift in how librarians spend their time with students and other at the Reference Desk. This year librarians did less pointing toward resources and spent more time helping students understand the resources they were seeking and using. Reference Services provide students, faculty, staff and public users with information and guidance on how to locate and use effectively the library’s resources. The Reference/Research Help Desk, located near the library entrance, provides a physical anchor for these services. In AY 12-13, librarians offered reference services seven days and five nights week and weekdays during the Summer sessions. In AY12-13, the Reference Services delivery model continued to evolve and expand. Of the modes of interaction offered at the Reference/Research Help Desk, students showed a strong preference for face-to-face interactions with librarians overall, but librarians responded to requests via email, phone, and instant messaging chat. As the library builds its instruction programming, and extends out into distance learning environments and online courses, librarians increasingly provide “embedded” instructional and research support in Blackboard course management systems, and through video/chat services supported by Blackboard or Elluminate software. As Reference Services move away from the service desk and into the classroom and onto Blackboard, the types and quality of inquiries at the desk shift. Though the overall number of transactions went down from the previous year, librarians spent more time with students on average, almost 5 minutes on average. Librarians also fielded more requests for appointment-based research consultations. The broader vision of helping library users at their point of need includes providing a variety of materials that supplement and reinforce the Reference librarian’s guidance. To this end, librarians prepared course- or discipline-specific research guides in an accessible online format for student use. These research guides appear on the library website but this year, they are also being embedded as links on syllabi, in Blackboard or in other course materials. Reference Services also provide book displays at the Desk to introduce new users to the library’s collections, promote some of the latest additions to the collection, and highlight issues relevant to students and campus life. This year, displays were created to coincide with Banned Books Week, National Poetry Month, and the Communication Media Department’s Graphic Design speaker’s series. In short, Reference Services continued to expand and evolve in AY12-13 to reach and meet students and faculty at their points of need and interest– where, when and how they want to communicate with librarians about library resources, or learn about these resources themselves.

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Staffing and Scheduling of the Reference/Research Help Desk All six full-time librarians and one part-time adjunct librarian provided Reference Desk coverage during the year. When classes were in session, librarians were available at the Reference Desk for a total of 66.5 hours per week (75% of the library’s open hours) based on the following schedule. In the weeks leading up to finals, librarians provided late night chat reference, extending our hours of operation to 11pm.

Our weekly hours during AY 12-13 were the following:

Monday-Thursday, 9am-8:30pm Friday, 9am-5pm

Saturday, 12pm-5pm Sunday, 1pm-8:30pm

Reference Services Metrics The new analytics software, known as Libanalytics, continued to track service transactions well. In AY 12-13, the library tracked the types of users, the types of questions (reference, technology, directional), the modes of interaction (in-person, chat, email, and phone) and the time and duration of the interaction – but it also provided a much more granular data set. Who uses the Reference/Research Help Desk, and for what purposes? Reference librarians work primarily with undergraduate students, most often face-to-face or on chat. Undergraduate students prefer in-person interactions but use chat reference regularly, too--especially evenings and weekends. With the surge in interest in distance learning and online classes, we expect the popularity of chat reference to grow. Over the year, Reference librarians logged 4377 interactions. These lasted anywhere from under 2 minutes to over an hour. The average duration of these interactions was slightly more than 7 minutes each, and involved questions about how to access books in the print collection, how to use databases to find articles or how to cite materials correctly. The computer workstations and printers on the first floor were also a popular subject of student queries, and librarians managed those questions as well. Graduate students and faculty used Reference Services as well, although their needs differ in kind from undergraduates with the focus around interlibrary loan, RefWorks, a citation management software; and on more intensive consultations related to longer-form research. Looking Ahead Over the coming year, Reference Services will continue to seek out opportunities to ease and enhance student use of the library. Strategic areas of interest include the following:

• coordinating with the information literacy instruction librarians to reinforce classroom content • coordinating with student support organizations on campus to identify barriers and solutions for those

with access challenges • standardizing library content embedded in/posted to Blackboard course sites. • creating clear and consistent signage and messaging • preparing for the temporary service desk that will be put in place in AY14-15 during the architectural

renovation.

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Also, of note, in Spring 2013, the Vice President of Academic Affairs appointed the Reference Services coordinator, Mark Melchior, Copyright Liaison to University Faculty. Mark’s duties include advising faculty on matters related to intellectual property and copyright laws in instruction. Usage Statistics Reference Inquiries 4,978 Reference Desk inquiries 4,377 Extended Campus/Distributed Learning 507 Archives and Special Collections 94 Patron types for Reference Desk Services Undergrad 3,230 Graduate 196 Faculty 104 Staff 29 Unidentified affiliation 638 Mode of Interaction In person 3,360 Instant Messaging Chat 779 By phone 94 Email 39 By appointment 82

77%

5% 2% 1% 15%

Patrons Undergrad Graduate Faculty Staff Unidentified affiliation

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77%

18%

2% 1% 2%

Mode of Interaction In person Instant Messaging Chat By phone Email By appointment

2008-09 2009-10 2010-11 2011-12 2012-13 Questions 6,417 6,005 6,752 5,708 4,978

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

Refrence Inquiries, 2009-2013

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Technical Services Nancy Turnbull, Technical Services Librarian

See Collection Development and Library Holdings for statistics

University Archives/Special Collections Kathryn Wells, Reference/Special Collections Librarian and Robert Foley, Library Director

Physical Environment Plans were developed in cooperating with the Capital Planning Office and the University Architects to design and construct new facilities for the Archives and Special Collections. Construction began during the spring/summer of 2013 and the move in date was scheduled for winter of 2014

Staffing Kathryn Wells, resigned her position in May to assume an Archivists position with Providence Public Library in Providence, Rhode Island. Authorization was approved to hire a replacement which was successfully completed in August, 2013).

Projects In 2012, the library made a commitment to provide online access to various archival and manuscript collections. Organizing software (CONTENTdm) and application software was purchased and installed, server and storage space was secured with OCLC and back-up storage space (Amazon Cloud services) was instituted. To this end, a grant application was submitted and funded to the Institute of Museum & Library Services via the Massachusetts Board of Library Commissioners (MBLC) in 2012. During 2013 , the MBLC awarded $4,700 digitize and make available online various Fitchburg Normal School/College and University publications. They included:

• Yearbooks, 1922-2004 • Course catalogs, 1895-2011 • Student newspapers, 1916- • Student handbooks, 1894-

All Collections and items were scanned and downloaded onto Internet Archive; uploaded onto t h e institutional CONTENTdm repository and Amazon cloud storage by library staff; metadata was added and edited; the collection description and welcome page were added, http://digitalarchives.fitchburgstate.edu/ and this phase was completed on June 28, 2013. This was supplemented with funding from the FSU Foundation to fund an archivist to add and edit the metadata. In addition, a Ruth Butler Grant was prepared and submitted for funding in 2014. (It was successful and the project was completed in 2014). Other projects included: uploading the ACC/AUC proposals, joining and working with Digital Commonwealth to digitize and upload photographs from the Fitchburg State College collection; contracting to digitize the Carlson Oral History tapes from the early 1970’s; and digitizing 31 Sogni’ d’Oro oral history interviews and uploading the teach transcript.

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Instruction o Courses Course Title Level Instructor No of Participants

Not Available Usage Statistics: Reference/Research Total Collections Use

• Appointments 94 • Researchers 81 • Folders Used 314 • Special Collections volumes used 92

By Collection Over Time • University Archives

o Appointments 51 o Folders Used 205 o Volumes used 27

• Cormier Papers o Appointments 12 o Folders Used 87

• Salvatore Papers o Appointments 3 o Folders Used 5

• Other Collections o Appointments 9 o Folders Used 17

Displays 2

Collection Statistics Major Areas: Shelves: Linear Feet: Special Collections (published items) 321 University Records 777 Manuscript collections 389

1,487

Digital Archives Collections Number of Items in Collection This is a running total of the number of items in the collection

• All College/University Committee records 2,708 • Carson Collection of Oral History 177 • Catalogs (FSU Courses) 94 • Edward Stach Collection 80 • Fitchburg State Student Culture in the 1960s/70s 9 • Fitchburg State General Photograph collection 1,923 • Saxifrage Yearbooks 80 • Sogni d'Oro 241 • Student Handbooks 61 • Student Newspapers 189

Total 5,562

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Number of Views of Items in Collection (July 2012-Je 2013) When a specific CONTENTdm item or object is requested

• All College/University Committee records 69,779 • Sogni d'Oro 12,004 • FSU General Photograph collection 16,574 • Student Culture in the 1960s/70s 771 • Edward Stach Collection 2,197 • Carson Collection of Oral History 8,651 • Catalogs 1,334 • Saxifrage Yearbooks 77 • Student Handbooks 1,476 • Student Newspapers 2,164

Total Views 115,027 Number of Items Viewed in Collection (July 2012-June 2013) Number of CONTENTdm items or objects viewed

• All College/University Committee records 3,849 • Sogni d'Oro 336 • FSU General Photograph collection 2,861 • Student Culture in the 1960s/70s 36 • Edward Stach Collection 372 • Carson Collection of Oral History 76 • Catalogs 94 • Saxifrage Yearbooks 45 • Student Handbooks 61 • Student Newspapers 13

Totals 7,743 Page Views (Began in June 2013) An instance of a page being loaded by a browser.

• All College/University Committee records 1 • Carson Collection of Oral History 10 • Catalogs (FSU Courses) 10 • Edward Stach Collection 8 • Fitchburg State Student Culture in the 1960s/70s 0 • Fitchburg State General Photograph collection 27 • Saxifrage Yearbooks 25 • Sogni d'Oro 4 • Student Handbooks 14 • Student Newspapers 21

Total 120

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Center for Italian Culture

CIC Library Holdings 2012 2013 Materials

Books 834 748 CDs 21 181 VHS 19 19 DVD 46 45 Periodical Subs. 6 6

CIC Library Relia/Artifacts

Artworks 21 Ceramics 30 Linen 1

Photographs 5 Plaques 2 Sculpture 1

General Collection

Circulation Statistics-(CIC items and General Collection) 2013 Books DE Greco-Roman World 0 DF Greece 4 DG Italy 21 E184.I8 Italian-Americans 6 PA Classical Lang & Lit 34 PC Romance Language 21 PQ Romance Literature 87 Totals CDs 75* DVDs 246 *Includes all music genres and it is not easily defined among operas, musical theater, orchestral works, etc. **Includes all videos

Reserves Usage-General Collection Faculty 3

Courses 7 Items Usage Books 24 51

Videos 2 ----- Totals 26 51

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Database Usage 2013 Sessions Searches Docts

Ancestry. Library edition 876 77,352 31,308 JSTOR 13,912 22,867 26,992

Digital Archives Usage Number of items Sogni d'Oro 241

Number of items viewed Sogni d'Oro 336 Number of views of items Sogni d’Oro 12,004

The Joseph Gallucci Study Room Usage The Gallucci study room was widely used by student, faculty and staff throughout the year although usage decreased. This year saw an 18% decrease in the number of reservations made and the total number of people using the room decreased by of 23%. The room’s usage was primarily by undergraduate students (96%) and continued to be varied: student group study sessions, student group projects, staff meetings, committee meetings, alternate meeting place for small classes when their classroom was unavailable, etc. Gallucci Room CIC Room* Totals Reservations 551 n/a 551 Participants 2,156 n/a 2,156 Average Reservation Length 1.6 hours *CIC Room reservations began in AY2014 as of September 2013

Endowment Purchases-General Collection

Purchasing: 2013 Items Expenditures CDs ------ ---------- Videos-DVDs $224 Books 179 $6,019 Misc. ---------- Periodical Subscriptions 6 $180 Standing Order subs. 1 $388 Database Subscription(s) 1+ $2,660*

Total $9471

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Collection Development Robert Foley, Library Directory, Jason Simon, Serials & Electronic Resources Librarian and Nancy Turnbull,

Technical Services Librarian Statistically, the library staff spent $502,132 for all materials. This included: print books $83,036 and $31,958 for electronic books; $3,360 for videos; $160,659 for periodicals and $10,089 for other subscriptions; and $212,122 for databases. Details for the expenditures are provided in the Financial Reports section of this report. Materials expenditures can be found under F00 Facility Operational Supplies (Materials) The library staff analyzed the collection holdings for Biology, Business Administration and History. As a result of these reviews, the following activities were initiated: The library initiated a subscription to Biological Sciences Collections to provide access to full-text journals for Biology and a subscription to Historical Periodicals Collection, 1691-1820 to provide access to online primary source documents for History.

Databases added to the library services Biological Science Collection

CQ Researcher Film and TV Literature-Full text

Literary Criticism online Oxford English Dictionary

RS Means Online

Monographs/Books Acquisitions Purchased Gifts Total

Books 2,209 763 2,972 E-books 135 Standing Order volumes 87 Audio/Visuals (included with books) 84 Total 3,278

Monographs/books processed into the collections 2,765

Journals, databases and standing orders deleted from the collections Standing Orders: 16 Microfilm subscriptions: - Databases: 9 Journals: 18

Monographs withdrawn from the collections 2006 2007 2008 2009 2010 2011 2012 2013

449 1,105 3,225 7,823 5,193 7,155 4,393 9,020

Bound periodical volumes and microfiche withdrawn from the collections These include volumes and reels of microfilm which were withdrawn because they are electronically available

Bound volumes: - ERIC microfiche: - Microfilm reels 3 Microbooks: -

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2012/2013 Materials Expenditures by academic departmental degrees Undergraduate and Graduate

Discipline Journals* Databases* SOs Books* e-books*# Videos* Govt. Docts. Total

FTE -Fall 2012

Spending per FTE

American Studies $659 $659 Art $1,439 $1,325 $33 $3,067 $5,864 Bio/Chem/Grad Science Ed $7,663 $15,916 $416 $5,505 $866 $30,366 197 $154.14 Bus Admin $2,450 $850 $2,126 $6,037 $5,315 $16,778 427 $39.29 Children's Lit See English Criminal Justice $10,088 $6,491 $85 $4,541 $295 $21,500 253 $84.98 Comm Media $444 $8,896 $153 $4,591 $14,084 563 $25.02 Counseling See Psychology Comp Sci/Comp Info Sys $2,126 $9,035 $508 $4,541 $9,810 $26,020 134 $194.18

Earth Science See Geography

Economics $1,354 $1,770 $3,394 $15 $6,533 18 $362.92 EDUC/Voc Ed/Occ Ed $22,740 $10,002 $357 $6,152 $2,395 $170 $41,816 644 $64.93 English/Literature $6,035 $7,295 $1,715 $7,017 $515 $406 $22,983 173 $132.85 EXSS $6,883 $7,227 $165 $4,215 $1,253 $19,743 196 $100.73 General $6,246 $87,165 $765 $955 $116 $500 $95,747 Geography $4,317 $3,091 $170 $3,575 $120 $159 $11,432 13 $879.40 History $5,008 $12,888 $612 $8,231 $140 $473 $27,352 100 $273.52 Honors Program $707 $707 Human Services $1,292 $3,249 $4,541 95 $47.80 Industrial Technology $3,267 $2,930 $4,420 $655 $85 $11,357 187 $60.73 Languages $1,086 $140 $614 $1,840 Library $2,092 $150 $1,184 $12 $3,438 Mathematics $2,736 $376 $207 $2,845 $603 $6,767 31 $218.30 McKay $0 MUSIC $670 $5,162 $2,128 $145 $8,105 Nursing $26,939 $3,779 $699 $5,168 $7,964 $44,549 224 $198.88 Philosophy $593 $137 $2,063 $2,793 Political Science $9,474 $4,706 $701 $3,589 $18,470 26 $710.38 Psychology & Counseling $15,837 $14,465 $102 $5,459 $35,863 101 $355.08 Science $1,655 $1,655 Sociology $15,019 $6,953 $3,398 $575 $525 $26,470 28 $945.37 Totals-Declared majors only $158,160 $211,131 $10,135 $94,280 $30,472 $2,754 $500 $507,431 3,410 $148.81 Pre-majors ,undeclared, IDIS & IDIS dual majors 746

Totals-All students 4,156 $122.10

*Expenditures provided by librarians #Includes e-book database subscriptions

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Library Holdings/Materials

Format Volumes 199,737

E-Books 1,406

Audio-Visual items 1,665 Equipment 14 Fine Arts 262 Microfilm Collections 29

• Manuscript (cataloged collections) 17 • Manuscript (non-cataloged collections) 12

Manuscript/Archives Collections

• Collections 32 • Linear feet 1,487

Microfilm Items 99,766

• MSS Collections (reels) 170 • Periodicals (reels) 6,814 • Microfiche (ERIC) 88,176 • Microbooks /Microcards) 4,606

Bound Journal volumes 16,754

• General Collections 16,588 • Special Collections 166

Current individual subscriptions Print/microform /electronic

• Periodicals 544 o Print 248 o Electronic 230 o Print & electronic 54

• Standing orders 83 • Microfilm 2

Full text electronic journals: 4,352 Individual electronic subscriptions and full-text journals from full-text databases only

Electronic reference sources & aggregator services: 149 Total number of electronic info resources/databases Current serial titles: 5,108 Number of full text journal/serial titles in all formats, includes duplicate and electronic titles from full text journal databases only Unique titles: 64,586 Number of unique journal titles in databases

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Library Holdings/Materials Location

Print Volumes 199,737

• Archives 2,072 • Children's 6,743 • General 179,311 • Oversized 2,408 • Reference 4,967 • Young Adult 3,493 • CIC 748

E-Books 1,406

Audio-Visual 1,665

• Archives o CD 7 o DVDs 4 o VHS 4

• General o Audio Disks 880 o DVDs 525 o VHS

• Center for Italian Culture o CD 181 o DVDs 45 o VHS 19

Manuscript/Archives Collections

o Microfilm Collections 17 o Collections 32 o Linear feet 1,487

Fine Arts: 250

Microfilm Collections: 99,766

o MSS Collections (reels) 170 o Periodicals (reels) 6,814 o Microfiche (ERIC) 88,176 o Microbooks /Microcards) 4,606

Bound Journals: 17,654 • Gen. Collection: 16,588 • Spec. Collection: 166

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Library Services Borrowing and Using Library Materials

Circulation: 9,975 Reserves: 4,182 Interlibrary loans:

Borrowing: 2,333 Lending: 3,011 On campus Document Delivery (DL): 444

Database Usage: Sessions 248,021 Searches: 1,597,655 Documents Retrieved: 538,073

Instruction Sessions and participants: Classes: 198 Participants: 3,907

Reference & Service Points

Reference Desk: 4,377 Circulation Desk: 3,753 (directional and mechanical only) Archives/Special Collections: 94 Distributed Learning: 507

Library Visitors: 170,498

Monthly July 5,300 August 3,526 September 18,511 October 22,984 November 18,565 December 17,470 January 11,297 February 16,894 March 15,004 April 20,160 May 16,218 June 4,479 Totals 170,408

Web Site Visitors: 175,892

Study Room Usage Reservations 551

Participants 2,156

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LIBRARY PERSONNEL The Library Staff is the heart of the Library. We are committed to providing the best service possible to our

community – whether in person, online, or by phone.

KELLY BOUDREAU, Library Assistant III, Access Services Dept. SHERRY BOSSOV, Part time Reference Librarian, Jan 2012-

SUSAN CHERIES, Library Assistant III, Technical Services Dept. JOANNE DENNIS, Library Assistant III, Periodicals Department

JENNIFER FIELDING, Library Associate, Reference Dept.

ROBERT FOLEY, Director

PATRICIA LANGEVIN, Library Assistant III, Technical Services JORDANNA LAWTON, Library Assistant III, Access Services Dept. LINDA LEBLANC, Assistant Librarian, Access Services Dept. KRISTEN LORTIE, Part time Assistant, Access Services Dept., Jan. 2012- MARK MELCHIOR, Assistant Librarian, Reference Librarian, MAUREEN MOISON Part time Assistant, Technical Services Dept., Nov. 2004-

TERESA PIERCE, Principal Clerk, Director’s Office.

MAEGAN POWERS, Part Time Assistant, Access Services Dept. (nights) March, 2012-May 2013

NAY RICHEY, Part time Assistant, Access Services Dept. (nights), July 2010-June 2013 JASON SIMON, Assistant Librarian, Serials and Technology Librarian

NANCY TURNBULL, Library Associate, Technical Services Dept. KATHRYN WELLS, Assistant Librarian, Reference and Special Collections Librarian, Dec 2010-May 2013

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Financial Report INCOME

The major accounts for the Library include: Special Fees $531,533 GCE provided $134,220; federal work-study was $14,170; the Center for Italian Culture (CIC) provided $25,000; the FSU Foundation through the Amelia Gallucci-Cirio grant and endowment provided $5,922; the Extraordinary Budgetary Requests (ERBQ) program provided $6,800; and a Massachusetts Board of Library Commissioners (MBLC) grant for digitizing historical resources was awarded and the amount was $4,470.

EXPENDITURES Expenditures for the Library totaled $696,584. Employee expenses were $2,738; personnel totaled $100,350; administrative expenses were $13,167; operational services were $67,299; library materials totaled $502,132; and information Technology & Telecommunication were $10,898.

Significant Purchases

New Databases Biological Science Collection New funding CQ Researcher New funding Film and TV Literature-Full text New funding and transferring print journal costs to the

database Literary Criticism online Switched from print to online Oxford English Dictionary New funding RS Means Online Switched from print to online

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Budget-Funding Sources Account-2013 Account Number Amount Received University Work Study F 13 $14,170

Continuing Education T 10 $134,220

University Fee T 65 $531,533

University Fee: Travel Pool T65B00-0000-D01 $2,400

Temporary Part-timer T65…-D04 $0

Miscellaneous T67 $0

FSU Foundation Alumni: Adopt A Book A 21 $0

FSU Foundation Adopt A Book L2471B $0

FSU Foundation: Annual Donation L2471A $385

FSU Foundation: Gallucci-Cirio Acct C2505 $25,000

FSU Foundation: Gallucci-Cirio Acct Grant G2118 $2,705

MBLC Grant: D28 $4,470

Special Projects T65 … 1002 $975

FSU Foundation-Gallucci-Cirio Endowment G2578 $3,317

Librarian Search T65…B00/J00-RECR-D01 $0

Extraordinary Budget Request T65 EBRQ/PROI $6,800

Revenue Acct. $3

$725,319

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Budget-Spending Plan

FY 2013 Spending Plan Total sub-totals F13 T10 T65 T65

PROI Travel Pool

C2505 G2118 G2578 L2471A

B00 - Regular Employee Related - Travel B01 Travel (Out of State) $0 B02 Travel (In state) $5,000 $2,600 $2,400 B03 $700 $700

B00 Total: $5,700 C00 - Special Employee/Contracted Services C01 PT. Librarians $16,824 $1,000 $14,904 $920 C05 Work Study $43,800 $12,400 $4,000 $22,400 $5,000 C09 Pt. Library Assts. $42,004 $17,470 $24,534

C00 Total: $102,628 D00 - Pension and Insurance Related D13 Medicare $900 $400 $500

D00 Total: $900 E00 - Administrative Expenses E00 $3,200 $3,200 E01 Office Supplies $5,500 $200 $4,800 $500 E02 Printing Supplies $1,000 $1,000 E12 Memberships $1,850 $1,850

E00 Total: $11,550

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FY 2013 Spending Plan (Pt. 2) Total sub-totals F13 T10 T65 T65

PROI Travel Pool

C2505 G2118 G2578 L2471A

F00 - Facility Operational Supplies F00 F1610 Monographs $101,705 $11,800 $84,200 $5,595 $110 F1611 Periodicals $160,000 $25,000 $133,500 $1,500 F1612 Microfiche $0 F1613 Audio CDs $400 $400 F1614 Govt. Doct.s $0 F1615 Interlibrary Loans $400 $400 F1616 Pamphlets $0 F1617 Online Searching $229,500 $57,500 $167,445 $4,555 F1619 Bindery $300 $300 F1620 Standing Orders $16,650 $16,200 $450 F1621Videos $500 $500 F1622 Microfilm Subs $0 F1623 Streaming Videos $0 F1624 E-books $10,000 $10,000

F00 Total: $519,455 H00 - Consultant Services

H00 Total: $0 J00 - Operational Services J4623 Computer Network $57,070 $5,750 $49,820 $1,500 J56 Food Services $400 $400

J00 Total: $57,470

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FY 2013 Spending Plan (Pt. 3) Total sub-totals F13 T10 T65 T65

PROI Travel Pool

C2505 G2118 G2578 L2471A

K00 - Equipment Purchases K07 Office Furniture

K00 Total: $0 L00 - Equipment Lease and Rental , Maint and Repair

L00 Total: $0 N00 - Construction and Improvements Building

N00 Total: $0 U00 - Information Technology Expenses U01 Telecommunication Services $5,002 $1,785 $3,217 U03 Software License $1,530 $1,530 U07 ADP Equipment $6,800 $3,200 $3,600 U10 ADP Equipment-Maintenance $2,350 $2,350

U00 Total: $15,682

Department FOAPAL Total: $713,385 $713,385 $12,400 $134,220 $531,533 $6,800 $2,400 $20,000 $2,705 $3,217 $110

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Budget-Expenditures

FY 2013 Expenditures Totals sub-totals F13 T10 T65 T65 1002 T65 PROI T65 RECR T67A7 C2505 G2118 G2578 L2471A D28

B00 - Regular Employee Related - Travel

B01 Travel (Out of State) $400

$400

B02 Travel (In state) $2,338

$558 $805 $975

B00 Total: $2,738

C00 - Special Employee/Contracted Services

C01 PT. Librarians $15,753

$817 $12,926

$2,010

C05 Work Study-Students $17,002 $14,078

$2,924

C09 Pt. Library Assts. $39,584

$15,322 $24,262

CC5 Work Study-Students $21,848

$2,159 $16,313

$3,376

C99 Pt. Professionals-Archivist $5,389

$3,283 $582 $1,524

C00 Total: $99,576

D00 - Pension and Insurance Related

D09 Fringe Benefits $752

$208 $517

$26

D13 Medicare $0

D99 Medicare $23

$23

D00 Total: $774

E00 - Administrative Expenses

E01 Office Supplies $5,658

$5,258

$400

E02 Printing Supplies $6,361

$1,892

$4,469 E02FS2 $50

$50

E12 Memberships $750

$750

E13 Advertising Expense $359

$359

E14 Exhibits-Displays $592

$592

E19 Fees Licenses & Permits $3,650

$450

$3,200

E22 Conference Incidentals $216

$67

$149

E00 Total: $17,636

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FY 2013 Expenditures (Pt. 2)

Totals sub-totals F13 T10 T65 T65 1002 T65 PROI T65 RECR T67A7 C2505 G2118 G2578 L2471A D28

F00 - Facility Operational Supplies

F1610 Monographs $83,036

$7,666 $69,142

$6,019

$208

F1611 Periodicals $160,659

$26,225 $134,253

$180

F1612 Microfiche $0

F1613 Audio CDs $0

F1614 Govt. Docts $500

$200 $300

F1615 Interlibrary Loans $118

$118

F1616 Pamphlets $0

F1617 Online Searching $212,122

$47,571 $161,890

$2,660

F1619 Bindery $291

$291

F1620 Standing Orders $9,813

$9,425

$388

F1621Videos $3,360

$3,136

$224

F1622 Microfilm Subs $276

$276

F1623 Streaming Videos $0

F1624 E-books $31,958

$13,540 $18,417

F00 Total: $502,132

H00 - Consultant Services

$0

H00 Total: $0

J00 - Operational Services

J4623 Computer Network $67,233

$12,676 $54,057

$500

J56 Food Services $32

$32

J98 Reimbursement for Travel $35

$35

J00 Total: $67,299

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FY 2013 Expenditures (Pt. 3)

Totals sub-totals F13 T10 T65 T65 1002

T65 PROI

T65 RECR T67A7 C2505 G2118 G2578 L2471A D28

K00 - Equipment Purchases

K00 Total: $0

L00 - Equipment Lease and Rental, Maint. and Repair

L00 Total: $0

N00 - Construction and Improvements Building

N00 Total: $0

U00 - Information Technology Expenses

U01 Telecommunication Services $1,450

$1,450

U03 Software License $5,949

$1,710

$673 $3,567

U07 ADP Equipment $2,744

$1,247

$1,497

U10 ADP Equipment-Maint. $755

$755

U00 Total: $10,898

Department FOAPAL Total: $701,053 $701,053 $14,078 $127,062 $522,429 $1,042 $4,697 $183 $5,412 $13,655 $2,705 $5,113 $208 $4,469

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Appendix A Monographs and books purchased, processed and withdrawn from

the collections Materials Acquisitions

Distribution of received items by prefix/call number

Prefix/Call Number* Number of Items Percent A 1 0.03% AV/DVD 84 2.56% B 155 4.73% C 6 0.18% Children’s 291 8.88% CIC 33 1.01% D 116 3.54% E 58 1.77% E-book 305 9.30% F 29 0.88% G 56 1.71%

H 419 12.78% J 58 1.77% K 46 1.40% L 88 2.68% M 31 0.95% N 90 2.75% Oversized 15 0.46% P 219 6.68% Q 164 5.00% R 160 4.88% Reference 52 1.59% S 4 0.12% Special Collection 2 0.06% T 78 2.38% U 2 0.06% V 1 0.03% Young Adult 187 5.70% Z 15 0.46%

No call # at this time 513 15.65% Total 3,278 100.00%

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Distribution of items removed from the collections Prefix/Call Number* Number of Items Weeded Percent

A 144 2% AV/CD 1,422 16% AV/DVD 0% AV/VHS 7 0% B 113 1% C 81 1%

Children’s 2,558 28% CIC 0% D 468 5% E 3 0% E-book 1 0% E-video 0% Equipment 0% F 1 0% Fine arts 0% From archives 0% G 3 0%

H 1,918 21% J 1 0% K 1 0% L 1 0% Library 0% Library CD-ROM 0% Library copy 0% Library's copy 0% M 1 0% N 3 0% Oversized 1 0% P 62 1% Q 618 7% R 4 0%

Reference 885 10% Rice 0% S 4 0% Special Collection 0% T 706 8% U 3 0% V 4 0% Young Adult 1 0% Z 6 0%

Total 9,020 100%

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Appendix B Online Database Statistics

As mentioned in past reports, not all database providers use the same standard for measuring usage statistics. The following is a summary of usage statistics arranged by database titles and the chart provides the annual cost; the number of session a patron logged onto a data base; the number of searches conducted; and a summary of the documents (citation and/or full-text items) retrieved.

Title 2013 Exp 2013 Sessions

2013 Searches

2013 Docts.

Academic One File State Funded 1,421 196,234 1,855 Academic Search Premier ESCCOHost 27,756 107,594 49,580 ACM Digital Library Master SIG with Guide to Computing Literature (370 subs)

$4,041 102 142 164

Ageline PSYCarticles pakage 1,945 10,971 AMERICA: History & Life $3,951 2,563 12,903 American Civil War Letters and Diaries Social & Cultural History Online-

Letters & Diaries Package 178 676 456

American Reference Book Annual (ARBA Online)

$150 23 54

Ancestry Library Edition $2,660 876 77,352 31,308 Art Museum Gallery $1,325 2,013 10,775 Avery Index to Architectural Periodicals $1,870 1,879 9,973 A-Z Maps Online $463 Biographic Resource Center: African Americans State Funded 49 74 6 Biography in Context State Funded 165 435 344 Biological Abstracts BIOSIS (1955-) $3,007 7,133 16,365 Biological Sciences Collection (Feb., 2013-) $9,167 900 2,117 160 BioMedCentral Springer WEB site 411 Biomedical Reference Collection ESCCOHost 2,937 15,859 589 BioOne1 $3,742 104 64 55 Black Thought and Culture State Funded 133 710 317 BOSTON GLOBE (Statistical Purposes only) 1,726 4,217 1 British and Irish Women's Letters and Diaries Social & Cultural History Online-

Letters & Diaries Package 30 58 203

Business Insights: Essentials (July 2012-) 119 232 91 Business Source Premier ESCCOHost 4,413 18,942 6,047 Chemistry Central Springer WEB Site $433 CINAHL Full-text Plus $3,779 7,946 41,670 11,974 Cinema Image Gallery $1,325 1,898 10,160 38 College Source/Career Foundation $1,077 9 8 Columbia Int'l Affairs Online (CIAO) $956 75 465 262 Communication & Mass Media Complete $5,738 4,016 16,280 2,496 Computers and Applied Sciences Complete $4,994 2,092 10,335 446 Contemporary Literary Criticism State Funded 616 922 0

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CQ Researcher $2,574 170 135 191 CREDO Reference unlimited $3,631 1,353 2,749 2,633 Criminal Justice Abstracts with full-text $4,536 3,475 15,198 2,124 Curriculum Resource Center $987 198 14 791 Daily Life through America/ History $659 172 555 Directory of Open Access Journals (DOAJ) Web site ebook Collection (EBSCO-Collect usage statistics)

Withdrawn 2,809 13,720 227

EBSCOhost Package $19,944 EDGAR Web site Education Research Complete $5,157 6,677 24,200 9,852 Educator's Reference Complete (Gale) State Funded 480 1,769 728 Encyclopaedia Britannica (July 2012-) ERIC/Ebsco ESCCOHost 6,848 34,976 ERIC/IES Full-text 1993- Web site European Views of America: 1493-1750 State Funded 1,840 9,920 EXPANDED ACADEMIC INDEX ASAP (Gale) State Funded 646 4,666 796 FASB Accounting Standards Codification $850 Not provided by publisher Film and TV Literature Index Full-text $1,833 2,610 12,249 1,139 ForernsicNetBase $712 124 57 88 Funk & Wagnall's New World Encyclopedia State Funded 1,830 9,843 20 Gale Virtual Reference State Funded 339 185,218 258 General Business File ASAP (Gale) State Funded 306 465 259 General OneFile State Funded 258 185,114 258 General Reference Center Gold State Funded 247 1,226 258 GEOREF $2,628 3,761 20,278 Global Issues in Context State Funded 498 410 323 GreenFILE ESCCOHost 2,110 11,009 65 Health and Wellness Resource Center State Funded 21,883 24,510 923 HEALTH REFRENCE CENTER (Gale) State Funded 343 1,198 468 Health Source: Consumer Edition ESCCOHost 3,148 18,519 621 Health Source: Nursing/Academic ESCCOHost 3,913 23,889 867 High Wire Press (Mr, 2012-) Web site Historical Abstracts $3,954 2,197 11,871 Historical New York Times $6,341 1,171 2,896 1,529 Historical Periodicals Collection, 1691-1820 (AAS) (June 2012-)

2,010 10,795 268

In the First Person Web site INGENTA International Financial Statistics (Feb. 2012-) $1,770 Issues and Controversies $614 284 1,703 328,611 JSTOR Arts & Sciences I $4,000 13,912 22,867 26,992 JSTOR Arts & Sciences II $2,000

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JSTOR Arts & Sciences III $3,500 JSTOR Arts & Sciences IV $3,300 JSTOR Arts & Sciences IX $3,000 JSTOR Arts & Sciences V $3,500 JSTOR Arts & Sciences VI $3,500 JSTOR Arts & Sciences VII $1,500 JSTOR Arts & Sciences VIII $2,800 JSTOR Arts & Sciences X $1,875 Knovels ChemEssentials Web site L'Anna Philogique (july, 2013-) 887 5,009 LEXIS-NEXIS Academic $8,605 Library information Science Technology Abstracts

ESCCOHost 1,978 10,884

Literature Criticism Online-Children's Literature Review

$858 210 403 167

Literature Resource Center State Funded 1,252 5,225 4,151 Manuscript Women's Letters and Diaries Social & Cultural History Online-

Letters & Diaries Package 155 965 1,251

MAS Ultra-School Edition ESCCOHost 1,885 10,002 150 Massachusetts History (45 titles) State Funded 92 226 26 Masterfile Premier ESCCOHost 2,537 11,119 1,477 MathSciNet $376 58 235 Medline (Ebsco) ESCCOHost 4,740 28,646 Mental Measurements Yearbook w/TIP $2,693 1,980 10,339 315 Military & Government Collection ESCCOHost 2,024 10,681 244 MLA Directory of Periodicals MLA Int'l Bibliography 2,018 11,152 MLA International Bibliography $6,437 3,315 16,144 Music Online $5,162 780 3,166 20 NCJRS (National Criminal Justice Research Service)

Web site

Newspaper Source ESCCOHost 2,075 11,252 491 North American Immigrant Letters, Diaries and Oral Histories

Social & Cultural History Online-Letters & Diaries Package (Feb. 2012-)

112 507 245

North American Women's Letters and Diaries Social & Cultural History Online-Letters & Diaries Package

193 834 1,208

Nursing Resource Center (July 2012-) State Funded 242 1,195 46

Open Science Directory (Feb. 2013) Web site Opposing Viewpoints in context State Funded 175 431 405 Oral History Online Social & Cultural History Online-

Letters & Diaries Package 120 507 196

Oxford English Dictionary Combined purchase with 2012 subs.

81 224

Primary Search ESCCOHost Professional Development Collection ESCCOHost 2,174 11,122 558

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ProQuest Biology Journals Continued by Biological Science Collection

ProQuest Black Newspapers ProQquest Package 1,726 4,211 3 ProQuest Central (formerly ProQuest Curriculum)

$14,041

ProQuest Computer Science Journals ProQquest Package 1,755 4,326 54 ProQuest Criminal Justice (includes Criminal Justice Periodicals Index)

$1,955 2,020 5,242 525

ProQuest Education Journals ProQquest Package 2,148 6,064 1,626 ProQuest Health Management Journals ProQquest Package 1,782 4,425 55 ProQuest Newstand/National Newspapers (25) ProQquest Package 2,164 5,569 1,014 ProQuest Nursing & Allied Health Journals ProQquest Package 1,872 4,787 509 ProQuest Psychology Journals ProQquest Package 2,003 5,094 1,354 ProQuest Science Journals ProQquest Package 1,967 5,174 269 ProQuest Social Science Journals ProQquest Package 1,931 4,835 146 PsycArticles $8,219 6,273 24,687 9,031 Psychology and Behavioral Science ESCCOHost 5,295 26,292 3,322 PsycInfo $6,246 5,431 28,627 Pub MED Web site Regional Business News ESCCOHost 1,880 10,025 152 Religion & Philosophy Collection ESCCOHost 2,126 11,021 445 RSMeans Online $1,060 Not provided by publisher Safari Tech Books (164 slots) $5,555 240 161 1,822 Science in Context State Funded 108 267 201 Science Online $1,165 227 410 1,612

Scirus (Feb. 2013-) Web site Serials Directory ESCCOHost 1,878 9,982 Social & Cultural History Online-Letters & Diaries Package (Feb. 2012-)

$2,323 891 4,199 3,673

SOCINDEX with Full Text $6,953 4,381 18,829 2,750 SPORTSDiscus with full text $7,227 6,063 27,581 8,528 SpringerOpen (Feb, 2012-) Web site 433 Teacher Reference Center ESCCOHost 2,132 10,026 1 U S History in Context State Funded 468 1,278 651 United States Law Week $3,750 World History in Context State Funded 462 1,154 537 WorldCat (FitstSearch) $3,937 951 1,021 WorldCat.org No charge 1,372 3,392 Totals $219,972 248,021 1,597,655 538,073