THAW Aims To Help Customers Before CrisisExperiencing the four seasons is one of the pleasures of living

in Michigan. As fall transitions into winter, my mind is on the challenges many Michigan families face as the temperatures begin to drop. The cost of heating a home increases significantly this time of year and for families struggling to stay afloat, utilities often become unaffordable.

This heating season, in addition to providing emergency relief to families in crisis, THAW will work with its utility partners to reach those who are vulnerable before they have to suffer the negative etffects that come with losing utilities.

We depend on support from individual donors like you to help us warm homes, stabilize families, and reach more people in need of help.

Thank you for your continued support. Together we can make a difference.

Susan Sherer, CEO, THAW

Warmth ConnectionThe

2013 Fall Newsletter

BOARD OF DIRECTORS

OFFICERS

PRESIDENT Linda Blair

ITC Holdings Corp.

VICE PRESIDENT Mark StiersDTE Energy

TREASURERTerry Oprea

Mort Crim Communications, Inc.

SECRETARY Bertram Marks

Litigation Associates Trial Law Firm

Since 1985, THAW has distributed over $125 million in utility assistance to over 175,000 Michigan households.

Didyou

know?

Follow us on:

thawfund.org

MEMBERS

Jo ArnoldViSalus Sciences

Carl BentleyStrategic Staffing Solutions

Jerry CarlsonMicrosoft

David EllisAABE

Carl EnglishAmerican Electical Power

(retired)

Susan FoleyUniversity of Michigan

Health System

Daniel ForsythSEMCO Energy

Michelle LemerondComerica Bank

Mark LichtmanZenacomp Incorporated

Kirk MayesBrightmoor Alliance

Tom O’MastaConsumers Energy

(retired)

Patti PoppeConsumers Energy

THAW MISSIONTHAW is a leading provider

of utility assistance for Michigan residents in need. We

collaborate with our partners to deliver services that support long-

term energy solutions.

@thawfund

Ways to Support

Visit www.thawfund.org to donate online

Call 1-800-866-8429 to donate by phone

Mail your gift using the enclosed envelope

Enroll in Cents for Energy at www.thawfund.org

Scan code with your smartphone to donate via mobile device

Who We Help

70% of the households we assist have a child or senior in the home.

7,000 of those children were newborn to preschool age.

20,000 children lived in a home that received THAW assistance last year.

More than

40% of THAW’s assistance dollars are distributed outside of Wayne, Oakland, and Macomb Counties.

Corporate Donors:

Presenting Sponsor:

Week of Warmth Sponsors

November 9th, 2013Neighborhood Energy Efficiency Day - 125 participating homes in a select neighborhood will receive energy consultations and/or weatherization.

November 9th, 2013Hallelujah for Heat - Spirit-lifting gospel concert featuring four-time Grammy winner, Karen Clark Sheard from 7pm - 10pm at Greater Emmanuel in Detroit.

November 14, 2013Night of Warm Hearts - Fundraising Gala from 6pm-10:30pm at The Fillmore Detroit. Tickets are $150 and can be purchased at www.weekofwarmth.org.

November 19th, 2013Customer Assistance Day - Distribution of up to $1 million in energy assistance to Michigan residents in need at various faith-based locations.

CO-CHAIRPERSONS:Governor Rick Snyder,

State of MichiganMayor Dave Bing

City of DetroitLinda Blair, Chief Business Officer & Executive Vice President,

ITC Holdings CorpMaura Corrigan, Director,

Michigan Department of Human ServicesFrank Fountain, Chairman,

Walter P. Chrysler Museum FoundationChristopher Ilitch, President and Chief Executive Officer,

Ilitch Holdings, Inc.Daniel J. Loepp, President and Chief Executive Officer,

Blue Cross Blue Shield of MIRichard Manoogian, Chairman,

Masco CorpBertram Marks, Chairman and Principal Attorney,

Litigation Associates, PLCCJames B. Nicholson, President and Chief Executive Officer,

PVS Chemicals, Inc.Cynthia Pasky, President and Chief Executive Officer,

Strategic Staffing SolutionsSusan Sherer, Chief Executive Officer,

The Heat and Warmth FundThomas F. Stallworth III, State Representative,

Michigan House of Representatives

For information on all the Week of Warmth activities, please visit www.weekofwarmth.org

HONORARY CHAIRMAN:Gerry Anderson, Chairman, President and CEO, DTE Energy

NIGHT OF WARM HEARTST H A W a n d D T E E N E R G Y P R E S E N T2

013

THURSDAY NOVEMBER 14th, 2013T H E F I L L M O R E D E T R O I T2 2 1 5 W O O D W A R D A V E N U E D E T R O I T6PM -10 :30PM $150 PER

PERSON

PURCHASE T I CKET S ONL INE AT:WWW.WEEKOFWARMTH .ORG

PROCEEDS TO BENEFIT

Speed Painter Circus & Street Performers Psychics Silent Auction Comic Magicians Contortionists Fire Spinning BMX Performers Street Vendors Strolling Dinner From Andiamo Cocktails & More....

F EATUR ING :

FOR MORE INFORMATION CONTACT ROSE AT RSARTI@THAWFUND.ORG

Exclusive Magazine Sponsor:

Week of Warmth Events

THAW and DTE Energy partner each November for The Week of Warmth,

a series of events that brings together community partners to raise awareness and funds for those struggling to meet

their energy needs.

Co-Sponsor:

THAW encourages you to visit the coalition website and become a supporter. This is a great opportunity to remain aware and support the work of THAW and our partners to help keep Michigan residents safe and warm!

HOT TOPICS

One considerable component of THAW’s mission is to advocate and work with our partners to deliver long-term, affordable energy solutions. In support of this effort, THAW participated in the following collaborations, activities and events.

In addition to gas and electricity, THAW also provides assistance for fuels such as wood and propane. We have more than 82 screening sites that span from Detroit to the Upper Peninsula.

Didyou

know?

Customer Story

Microsoft Grand OpeningMicrosoft celebrated its retail store grand opening at the Somerset Collec-tion in Troy by awarding grants to local non-profits. THAW is proud to have been chosen as a Microsoft Community Partner and recipient of a $125,000 software grant.

THAW and Consumers Energy joined forces to inspire innovation

THAW CEO, Susan Sherer; Emerging Company Award winner Ecotelligent

Homes Owner/Chief Energy Engineer, Amanda Godward; and Manager,

Customer Experience and Operations at Consumers Energy, Joe Eckert

THAW CEO, Susan Sherer; New Enterprise Award winners ReSource Fund founders, Sripriya Navalpakam

and Neeru Kannan along with Manager, Customer Experience and

Operations at Consumers Energy, Joe Eckert

Join the Coalition to Keep Michigan Warm

This grant will help us upgrade our technology so we can better serve our customers.

“”- Henry Tokarz

Vice President, Finance & Operations, THAW

Global Business Manager for General Motors Corpora-tion at Microsoft, Andy Tucker; THAW CEO, Susan Sherer; THAW Board Member, Tom O’Masta; and

Automotive Industry Director at Microsoft, Dave Graff

www.coalitiontokeepmichiganwarm.com

Ecotelligent Homes and ReSource Fund received awards from Consumers Energy and The Heat and Warmth Fund (THAW) as a winner of a Fostering Energy Affordability Award sponsored through the Pure Michigan Social Entrepreneurship Challenge. The challenge encouraged new business ideas and emerging companies that focused on sustainable social change in a wide range of areas including energy, environment and health.

“As a responsible corporate citizen, we have a role in providing our customers with the tools to use energy more efficiently and, just as important, to manage their house-hold expenses,” said Patricia K. Poppe, Vice President for Customer Experience and Operations for Consumers Energy. “Social entrepreneurs like Ecotelligent Homes and ReSource Fund are acting on good ideas to make that happen and should have a clear impact on Michigan residents’ lives.”

Heating Tips

SEMCO’s Energy Drive August 16th, 2013 Black River Country ClubRaised: $40,000

UWUA Local 223 Gas Division and DTE Energy hosted16th Annual Birdie Fore WarmthJuly 26th, 2013 Ann Arbor Country ClubRaised: $43,000

Thanks for Your Support We would like to thank the hosts, sponsors and participants for making the 2013 golf outings benefitting THAW, such huge successes.

Appreciation Luncheon

The easiest way to lower your energy costs is by using your energy wisely. For every degree you lower

your thermostat, you can save about three percent per heating bill.*

- Clean or replace your furnace’s air filter

- Install programmable thermostats

- Insulate attic, basement, and crawlspace heating ducts

- Place an insultation blanket around your hot water heater

Keep the cold air out, and the warm air in.

Follow THAW on Twitter for #EnergyTipTuesday

*DTE Energy’s website: dteenergy.com

THAW recently recognized our customer assistance partners at our Annual Appreciation Luncheon. Special acknowl-edgement was given to Act of Faith, Perfecting Community Care Center, St. Vincent de Paul, Consumers Energy, SEMCO, and DTE Energy, respectively. This event highlights the collaboration between THAW and 82 agencies across the state who help keep families warm and safe.

Upcoming Events

Week of Warmth November 9th - 19thweekofwarmth.org

Coneys For a Cause Come down and enjoy a Coney while helping those in need!February 6th, 2014 11AM - 2PM American Coney Island, 114 W. Lafayette Blvd. Detroit, MI 48226

The Winter Survival Radiothon benefitting THAW hosted by: WWJ Newsradio 950 AM Call in a pledge of support & keep families safe and warm. Stay tuned for more event information.February 7th, 2014 5AM-7PM

Hardcore THAW with American Jewelry & Loan Hang out with TruTV’s Gold Family and support local communities!February 8th, 2014 7PM - 11PMAmerican Jewelry & Loan, 20450 Greenfield Rd Detroit, MI 48235

It has been great partnering with the supportive and compassionate THAW staff to assist our vulnerable neighbors with their energy bills. We look forward to an ongoing collaboration.

- Cajie D’CunhaProgram Manager, St. Vincent de Paul

“”

Right Around The Corner......NOV 2013:

FEB 2014:

Program Manager - St. Vincent de Paul, Cajie D’Cunha and THAW Director of

Customer Advocacy, Lisa Jones