2013 hal rogers scholars program in innovation
DESCRIPTION
This program introduces Kentucky’s Hal Rogers Scholars to IDEO’s methods of design thinking and human-centered design principles through a set of exercises in creativity, improv, “ball games,” empathy training and opportunity recognition and team work.TRANSCRIPT
Entrepreneurial Leadership Training
Hal Rogers Scholars Program
June 25, 2013
Lindsey Wilson College
Columbia, Kentucky
Peter H. Hackbert, DirectorEntrepreneurship for the Public Good
Berea College
Let’s introduce you to IDEO
IDEO
Breakthrough Insights -
Whitaker and Hackbert
Slide 1-3
IDEO
THE MOST CREATIVE, INNOVATIVE COMPANY
ON THE PLANET
Creativity- The “box” #1
Thinking
� You will need a pencil and something to draw on.
Origins of the “box” #1
Thinking
Can you draw four straight lines, without lifting your pencil from the "paper," through all nine dots?
Solution of the “box” #1
Thinking
Can you draw four straight lines, without lifting your pencil from the "paper," through all nine dots?
� Breakthrough thinking requires you to break through something, and that something is your normal, linear thinking pattern. Let’s try an example to get us started.
� You will need a pencil and something to draw on.
Lateral Think Exercise #2
� By moving two “sticks” change the direction the dog is looking, but you must keep the tail pointing upwards
Mental Frameworks
Mental scaffolds help us to understand new ideas and to integrate them (often in original ways)—with information we already possess
Before – no
connection
between neurons
After – a
new neural
pathway
“The era of ‘left brain’ dominance is
giving way to a new world in which
‘right brain’ qualities — inventiveness,
empathy, meaning — will govern.”
- Dan Pink, A Whole New Mind
Creativity, Inventiveness and Innovation are HIGHLY valued
Breakthrough Insights -
Whitaker and Hackbert
Overhead
Chart
Ideas
Occur when individuals use existing knowledge they have gained (and retained) from their experience to generate something new—thoughts they did not have before.
Diversity
Innovation
Drives
Diversity drive innovation
IDEO
Breakthrough Insights -
Whitaker and Hackbert
Slide 1-15
THE BEST WAY TO GRASP
DIVERSITY IS IN OUR
PERCEPTIONS
Shifting Perspectives #4
Breakthrough Insights -
Whitaker and Hackbert
Slide 1-16
Source: Michael Michalko, Cracking Creativity, Berkeley, CA: Ten Speed Press, (2001)
Breakthrough Insights -
Whitaker and Hackbert
Overhead Chart
What do
What do you see?
What do you see? #6
Breakthrough Insights -
Whitaker and Hackbert
Overhead Chart
What do you see?
What do you see? #7
Breakthrough Insights -
Whitaker and Hackbert
Overhead Chart
Which center circle is bigger?Which center circle is
larger? #8
Breakthrough Insights -
Whitaker and Hackbert
Overhead Chart
What do you see?What do you perceive? #9
What must I do toThink Creatively?#10
Please fold your arms.
What must I do to Think Creatively? #10
Please fold your arms.
Creative thinking does
not require you to do something different…
but it does require you to
process information
DIFFERENTLY.
IDEO
Breakthrough Insights -
Whitaker and Hackbert
Slide 1-23
IN PAIRS
WITH BACK TO THE SCREEN
In Pairs, describe the picture
to your illustrator #11[front row / back row]
Image # 1
Describe the picture to your illustrator #12
Image # 2
Image #1 and #2
Image # 2Image # 1
What is happening with the two images? #13
Key Ability: Pattern Recognition Exercise #15
� Fill in the missing number.
3
4 5
144
6 1
2
81
4
5 6
?
Source: Michael Michalko, Cracking Creativity, Berkeley, CA: Ten Speed Press, (2001)
Key Ability: Pattern Recognition Exercise #15
� Fill in the missing number.
3
4 5
144
6 1
2
81
4
5 6
225
Each number in the center is the sum, squared, of the numbers outside.
Cracking Creativity –Interactive Exercise: Cross out six letters to form a
common word?
C S R I E X L E A T T T E R E S
C S R I E X L E A T T T E R E S
Cracking Creativity –Interactive Exercise #17
� One of your new employees insists on being paid daily in gold.
� You have a gold bar whose value is that of seven days’ salary for this employee.
� The bar is already segmented into seven equal pieces.
� If you are allowed to make just two cuts in the bar, and must settle with the employee at the end of each day, how do you do
it?
Cracking Creativity –Interactive Exercise #17
Solution
7 Segment
7 6 5 4 3 2 1
Day 1 = Segment 1
2 = Exchange 1 for 2
3 = Give 1 & 2
4 = Give segment 3
5 = Segment 3 & 1
6 = Segment 3 & 2
7 = Segment 4 & 2 & 1
Cracking Creativity –Interactive Exercise #18
Make this equation read correctly without touching
anything.
Cracking Creativity –Interactive Exercise #18
Want new insights?Get out of your box.
Change your perspective.
Design Thinking Ball Games
�Define improv
Design Thinking Ball Games
� The Name Game Exercise
Design Thinking Ball Games
� The Ball Game Exercise
Design Thinking Ball Games
� The Sound Ball Game Exercise
Design Thinking Ball Games
� The Word Ball Game Exercise
Design Thinking Ball Games
� The Last Letter –First Letter Game Exercise
IDEO
Breakthrough Insights -
Whitaker and Hackbert
Slide 1-40
WHAT ARE YOU DISCERNING THAT IS
CHALLENGING YOUR
ASSUMPTIONSABOUT
CREATIVITY?
IDEO
Breakthrough Insights -
Whitaker and Hackbert
Slide 1-41
IDEO
THE MOST CREATIVE, INNOVATIVE COMPANY
ON THE PLANET
Human-centered design: Empathy Training
� Pair up
� Instead of a lecture…
� The Kick-off
� Sketch your idea here…
Human-centered design: Empathy Training
� Pair up
� Instead of a lecture…
� Sketch your idea here…
� False-start
Human-centered design: Empathy Training
� Start by gaining empathy
� Play the Music
� Partner A interviews B
� Partner B Interviews A
� Partner A “digs deep” with B
� Partner B “digs deep with A
Human-centered design: Empathy Training
� Capture the findings – 3 Minutes
� Goals and Wishes:
� Insights:
Human-centered design: Empathy Training
� Ideate: Generate alternatives to test – 5 Minutes
� Share solutions - 4 Minutes
� Partner A, share sketches with Partner B first
� Partner B, share sketches with Partner A
Human-centered design: Empathy Training
� Iterate based on feedback – 3 Minutes each
Human-centered design: Empathy Training
� Build and Test = 7 minutes
� Share and get feedback
� Group gather and debrief
Human-centered design: Empathy Training
� Build and Test = 7 minutes
� Share and get feedback
� Group gather and debrief
IDEO
Breakthrough Insights -
Whitaker and Hackbert
Slide 1-50
WHAT ARE YOU DISCERNING THAT IS
CHALLENGING YOUR
ASSUMPTIONSABOUT
CREATIVITY?
IDEO
Breakthrough Insights -
Whitaker and Hackbert
Slide 1-51
RECOGNIZINGOPPORTUNITIES
Opportunity recognition exercise
� Opportunity recognition is an essential skill for entrepreneurial leaders.
Opportunity recognition exercise
� Goals:
� Birth of an idea
� Stages to new venture
� Have participants review and hear ideas at stages
� Serve as a judge
Opportunity recognition exercise
� Divide the participants into
� Entrepreneurs
� Judges
� A Score Keeper
� Remainder of the participants
Opportunity recognition exercise: Reflection
Opportunity recognition exercise take-away
� Fewer words have greater lasting impact
� People Are Busy!
� An Effective Elevator Pitch Has Four Characteristics
� Don’t Get Lost In The How
IDEO
Breakthrough Insights -
Whitaker and Hackbert
Slide 1-57
WHAT ARE YOU DISCERNING THAT IS
CHALLENGING YOUR
ASSUMPTIONSABOUT
CREATIVITY?
The Marshmallow Challenge
Instructions for the Marshmallow Challenge
� Build the Tallest Freestanding Structure: The winning team is the one that has the tallest structure measured from the table top surface to the top of the marshmallow. That means the structure cannot be suspended from a higher structure, like a chair, ceiling or chandelier.
� The entire marshmallow needs to be on the top of the structure. Cutting or eating part of the marshmallow disqualifies the team.
� The team can use as many or as few of the 20 spaghetti sticks, and as much or as little of the string or tape. The team cannot use the paper bag as part of their structure.
� Teams are free to break the spaghetti, or cut up the tape and string to create new structures.
� Teams cannot hold on to the structure when the time runs out. Those touching or supporting the structure at the end of the exercise will be disqualified.
The Marshmallow
Challenge: Reflection
IDEO
Breakthrough Insights -
Whitaker and Hackbert
Slide 1-63
WORKSHOP TAKEAWAYS
Reference / Notes
1. Medic Effect, Frans Johansson
2. How Would You Move Mt. Fuji. William Poundstone
3. eVolve. Roseabeth Moss Kanter.
4. The Ten Faces of Innovation. Tom Kelley.
5. The World is Flat. Tom Friedman.
6. The Art of Innovation. Tom Kelley.
7. A Whole New Mind, Dan Pink.
8. Cracking Creativity, Michael Michalko.
9. The Deviant Advantage, Ryan Mathews, and Watt Wacker.
10. Weird Ideas that Work, Robert I. Sutton.
11. Mavericks at Work, William C. Taylor and Polly Labarre
12. The Deep Dive – Night Line: July 1999 available from IDEO. [www.ideo.com]