2013 hal rogers scholars program in innovation

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Entrepreneurial Leadership Training Hal Rogers Scholars Program June 25, 2013 Lindsey Wilson College Columbia, Kentucky Peter H. Hackbert, Director Entrepreneurship for the Public Good Berea College

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This program introduces Kentucky’s Hal Rogers Scholars to IDEO’s methods of design thinking and human-centered design principles through a set of exercises in creativity, improv, “ball games,” empathy training and opportunity recognition and team work.

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Page 1: 2013 Hal Rogers Scholars Program in Innovation

Entrepreneurial Leadership Training

Hal Rogers Scholars Program

June 25, 2013

Lindsey Wilson College

Columbia, Kentucky

Peter H. Hackbert, DirectorEntrepreneurship for the Public Good

Berea College

Page 2: 2013 Hal Rogers Scholars Program in Innovation

Let’s introduce you to IDEO

Page 3: 2013 Hal Rogers Scholars Program in Innovation

IDEO

Breakthrough Insights -

Whitaker and Hackbert

Slide 1-3

IDEO

THE MOST CREATIVE, INNOVATIVE COMPANY

ON THE PLANET

Page 4: 2013 Hal Rogers Scholars Program in Innovation

Creativity- The “box” #1

Thinking

Page 5: 2013 Hal Rogers Scholars Program in Innovation

� You will need a pencil and something to draw on.

Page 6: 2013 Hal Rogers Scholars Program in Innovation

Origins of the “box” #1

Thinking

Can you draw four straight lines, without lifting your pencil from the "paper," through all nine dots?

Page 7: 2013 Hal Rogers Scholars Program in Innovation

Solution of the “box” #1

Thinking

Can you draw four straight lines, without lifting your pencil from the "paper," through all nine dots?

Page 8: 2013 Hal Rogers Scholars Program in Innovation

� Breakthrough thinking requires you to break through something, and that something is your normal, linear thinking pattern. Let’s try an example to get us started.

� You will need a pencil and something to draw on.

Page 9: 2013 Hal Rogers Scholars Program in Innovation

Lateral Think Exercise #2

� By moving two “sticks” change the direction the dog is looking, but you must keep the tail pointing upwards

Page 10: 2013 Hal Rogers Scholars Program in Innovation

Mental Frameworks

Mental scaffolds help us to understand new ideas and to integrate them (often in original ways)—with information we already possess

Before – no

connection

between neurons

After – a

new neural

pathway

Page 11: 2013 Hal Rogers Scholars Program in Innovation

“The era of ‘left brain’ dominance is

giving way to a new world in which

‘right brain’ qualities — inventiveness,

empathy, meaning — will govern.”

- Dan Pink, A Whole New Mind

Page 12: 2013 Hal Rogers Scholars Program in Innovation

Creativity, Inventiveness and Innovation are HIGHLY valued

Page 13: 2013 Hal Rogers Scholars Program in Innovation

Breakthrough Insights -

Whitaker and Hackbert

Overhead

Chart

Ideas

Occur when individuals use existing knowledge they have gained (and retained) from their experience to generate something new—thoughts they did not have before.

Page 14: 2013 Hal Rogers Scholars Program in Innovation

Diversity

Innovation

Drives

Diversity drive innovation

Page 15: 2013 Hal Rogers Scholars Program in Innovation

IDEO

Breakthrough Insights -

Whitaker and Hackbert

Slide 1-15

THE BEST WAY TO GRASP

DIVERSITY IS IN OUR

PERCEPTIONS

Page 16: 2013 Hal Rogers Scholars Program in Innovation

Shifting Perspectives #4

Breakthrough Insights -

Whitaker and Hackbert

Slide 1-16

Source: Michael Michalko, Cracking Creativity, Berkeley, CA: Ten Speed Press, (2001)

Page 17: 2013 Hal Rogers Scholars Program in Innovation

Breakthrough Insights -

Whitaker and Hackbert

Overhead Chart

What do

What do you see?

What do you see? #6

Page 18: 2013 Hal Rogers Scholars Program in Innovation

Breakthrough Insights -

Whitaker and Hackbert

Overhead Chart

What do you see?

What do you see? #7

Page 19: 2013 Hal Rogers Scholars Program in Innovation

Breakthrough Insights -

Whitaker and Hackbert

Overhead Chart

Which center circle is bigger?Which center circle is

larger? #8

Page 20: 2013 Hal Rogers Scholars Program in Innovation

Breakthrough Insights -

Whitaker and Hackbert

Overhead Chart

What do you see?What do you perceive? #9

Page 21: 2013 Hal Rogers Scholars Program in Innovation

What must I do toThink Creatively?#10

Please fold your arms.

Page 22: 2013 Hal Rogers Scholars Program in Innovation

What must I do to Think Creatively? #10

Please fold your arms.

Creative thinking does

not require you to do something different…

but it does require you to

process information

DIFFERENTLY.

Page 23: 2013 Hal Rogers Scholars Program in Innovation

IDEO

Breakthrough Insights -

Whitaker and Hackbert

Slide 1-23

IN PAIRS

WITH BACK TO THE SCREEN

Page 24: 2013 Hal Rogers Scholars Program in Innovation

In Pairs, describe the picture

to your illustrator #11[front row / back row]

Image # 1

Page 25: 2013 Hal Rogers Scholars Program in Innovation

Describe the picture to your illustrator #12

Image # 2

Page 26: 2013 Hal Rogers Scholars Program in Innovation

Image #1 and #2

Image # 2Image # 1

What is happening with the two images? #13

Page 27: 2013 Hal Rogers Scholars Program in Innovation

Key Ability: Pattern Recognition Exercise #15

� Fill in the missing number.

3

4 5

144

6 1

2

81

4

5 6

?

Source: Michael Michalko, Cracking Creativity, Berkeley, CA: Ten Speed Press, (2001)

Page 28: 2013 Hal Rogers Scholars Program in Innovation

Key Ability: Pattern Recognition Exercise #15

� Fill in the missing number.

3

4 5

144

6 1

2

81

4

5 6

225

Each number in the center is the sum, squared, of the numbers outside.

Page 29: 2013 Hal Rogers Scholars Program in Innovation

Cracking Creativity –Interactive Exercise: Cross out six letters to form a

common word?

C S R I E X L E A T T T E R E S

C S R I E X L E A T T T E R E S

Page 30: 2013 Hal Rogers Scholars Program in Innovation

Cracking Creativity –Interactive Exercise #17

� One of your new employees insists on being paid daily in gold.

� You have a gold bar whose value is that of seven days’ salary for this employee.

� The bar is already segmented into seven equal pieces.

� If you are allowed to make just two cuts in the bar, and must settle with the employee at the end of each day, how do you do

it?

Page 31: 2013 Hal Rogers Scholars Program in Innovation

Cracking Creativity –Interactive Exercise #17

Solution

7 Segment

7 6 5 4 3 2 1

Day 1 = Segment 1

2 = Exchange 1 for 2

3 = Give 1 & 2

4 = Give segment 3

5 = Segment 3 & 1

6 = Segment 3 & 2

7 = Segment 4 & 2 & 1

Page 32: 2013 Hal Rogers Scholars Program in Innovation

Cracking Creativity –Interactive Exercise #18

Make this equation read correctly without touching

anything.

Page 33: 2013 Hal Rogers Scholars Program in Innovation

Cracking Creativity –Interactive Exercise #18

Want new insights?Get out of your box.

Change your perspective.

Page 34: 2013 Hal Rogers Scholars Program in Innovation

Design Thinking Ball Games

�Define improv

Page 35: 2013 Hal Rogers Scholars Program in Innovation

Design Thinking Ball Games

� The Name Game Exercise

Page 36: 2013 Hal Rogers Scholars Program in Innovation

Design Thinking Ball Games

� The Ball Game Exercise

Page 37: 2013 Hal Rogers Scholars Program in Innovation

Design Thinking Ball Games

� The Sound Ball Game Exercise

Page 38: 2013 Hal Rogers Scholars Program in Innovation

Design Thinking Ball Games

� The Word Ball Game Exercise

Page 39: 2013 Hal Rogers Scholars Program in Innovation

Design Thinking Ball Games

� The Last Letter –First Letter Game Exercise

Page 40: 2013 Hal Rogers Scholars Program in Innovation

IDEO

Breakthrough Insights -

Whitaker and Hackbert

Slide 1-40

WHAT ARE YOU DISCERNING THAT IS

CHALLENGING YOUR

ASSUMPTIONSABOUT

CREATIVITY?

Page 41: 2013 Hal Rogers Scholars Program in Innovation

IDEO

Breakthrough Insights -

Whitaker and Hackbert

Slide 1-41

IDEO

THE MOST CREATIVE, INNOVATIVE COMPANY

ON THE PLANET

Page 42: 2013 Hal Rogers Scholars Program in Innovation

Human-centered design: Empathy Training

� Pair up

� Instead of a lecture…

� The Kick-off

� Sketch your idea here…

Page 43: 2013 Hal Rogers Scholars Program in Innovation

Human-centered design: Empathy Training

� Pair up

� Instead of a lecture…

� Sketch your idea here…

� False-start

Page 44: 2013 Hal Rogers Scholars Program in Innovation

Human-centered design: Empathy Training

� Start by gaining empathy

� Play the Music

� Partner A interviews B

� Partner B Interviews A

� Partner A “digs deep” with B

� Partner B “digs deep with A

Page 45: 2013 Hal Rogers Scholars Program in Innovation

Human-centered design: Empathy Training

� Capture the findings – 3 Minutes

� Goals and Wishes:

� Insights:

Page 46: 2013 Hal Rogers Scholars Program in Innovation

Human-centered design: Empathy Training

� Ideate: Generate alternatives to test – 5 Minutes

� Share solutions - 4 Minutes

� Partner A, share sketches with Partner B first

� Partner B, share sketches with Partner A

Page 47: 2013 Hal Rogers Scholars Program in Innovation

Human-centered design: Empathy Training

� Iterate based on feedback – 3 Minutes each

Page 48: 2013 Hal Rogers Scholars Program in Innovation

Human-centered design: Empathy Training

� Build and Test = 7 minutes

� Share and get feedback

� Group gather and debrief

Page 49: 2013 Hal Rogers Scholars Program in Innovation

Human-centered design: Empathy Training

� Build and Test = 7 minutes

� Share and get feedback

� Group gather and debrief

Page 50: 2013 Hal Rogers Scholars Program in Innovation

IDEO

Breakthrough Insights -

Whitaker and Hackbert

Slide 1-50

WHAT ARE YOU DISCERNING THAT IS

CHALLENGING YOUR

ASSUMPTIONSABOUT

CREATIVITY?

Page 51: 2013 Hal Rogers Scholars Program in Innovation

IDEO

Breakthrough Insights -

Whitaker and Hackbert

Slide 1-51

RECOGNIZINGOPPORTUNITIES

Page 52: 2013 Hal Rogers Scholars Program in Innovation

Opportunity recognition exercise

� Opportunity recognition is an essential skill for entrepreneurial leaders.

Page 53: 2013 Hal Rogers Scholars Program in Innovation

Opportunity recognition exercise

� Goals:

� Birth of an idea

� Stages to new venture

� Have participants review and hear ideas at stages

� Serve as a judge

Page 54: 2013 Hal Rogers Scholars Program in Innovation

Opportunity recognition exercise

� Divide the participants into

� Entrepreneurs

� Judges

� A Score Keeper

� Remainder of the participants

Page 55: 2013 Hal Rogers Scholars Program in Innovation

Opportunity recognition exercise: Reflection

Page 56: 2013 Hal Rogers Scholars Program in Innovation

Opportunity recognition exercise take-away

� Fewer words have greater lasting impact

� People Are Busy!

� An Effective Elevator Pitch Has Four Characteristics

� Don’t Get Lost In The How

Page 57: 2013 Hal Rogers Scholars Program in Innovation

IDEO

Breakthrough Insights -

Whitaker and Hackbert

Slide 1-57

WHAT ARE YOU DISCERNING THAT IS

CHALLENGING YOUR

ASSUMPTIONSABOUT

CREATIVITY?

Page 58: 2013 Hal Rogers Scholars Program in Innovation

The Marshmallow Challenge

Page 59: 2013 Hal Rogers Scholars Program in Innovation
Page 60: 2013 Hal Rogers Scholars Program in Innovation

Instructions for the Marshmallow Challenge

� Build the Tallest Freestanding Structure: The winning team is the one that has the tallest structure measured from the table top surface to the top of the marshmallow. That means the structure cannot be suspended from a higher structure, like a chair, ceiling or chandelier.

� The entire marshmallow needs to be on the top of the structure. Cutting or eating part of the marshmallow disqualifies the team.

� The team can use as many or as few of the 20 spaghetti sticks, and as much or as little of the string or tape. The team cannot use the paper bag as part of their structure.

� Teams are free to break the spaghetti, or cut up the tape and string to create new structures.

� Teams cannot hold on to the structure when the time runs out. Those touching or supporting the structure at the end of the exercise will be disqualified.

Page 61: 2013 Hal Rogers Scholars Program in Innovation

The Marshmallow

Challenge: Reflection

Page 62: 2013 Hal Rogers Scholars Program in Innovation
Page 63: 2013 Hal Rogers Scholars Program in Innovation

IDEO

Breakthrough Insights -

Whitaker and Hackbert

Slide 1-63

WORKSHOP TAKEAWAYS

Page 64: 2013 Hal Rogers Scholars Program in Innovation

Reference / Notes

1. Medic Effect, Frans Johansson

2. How Would You Move Mt. Fuji. William Poundstone

3. eVolve. Roseabeth Moss Kanter.

4. The Ten Faces of Innovation. Tom Kelley.

5. The World is Flat. Tom Friedman.

6. The Art of Innovation. Tom Kelley.

7. A Whole New Mind, Dan Pink.

8. Cracking Creativity, Michael Michalko.

9. The Deviant Advantage, Ryan Mathews, and Watt Wacker.

10. Weird Ideas that Work, Robert I. Sutton.

11. Mavericks at Work, William C. Taylor and Polly Labarre

12. The Deep Dive – Night Line: July 1999 available from IDEO. [www.ideo.com]