Leveraging Electronic Medical Records Lab in the Online Classroom

Prof. Dave Lingerfelt, MBASIDLIT 2013

Johnson County Community College

Objectives

Presentation Objectives:• Discuss Current Need for Health

Care IT Training• Discuss Vendor Selection• Discuss Delivery Models Utilized• Discuss Lessons Learned

Meet your tour guide…

Dave Lingerfelt, MBA• Full-time faculty/Dept Chair Health

Care IT• 10 years experience in Health IT• No point here, people learn better

in sets of 3!

The Problem

• # of workers currently trained does not meet demand of industry

• Aging population

• “Sicker quicker”

• Growing population of “Worried Well”

IT jobs in healthcare are expected to grow by 20% annually through 2018.

Lucas Mearian, ComputerWorld, September 26, 2012.

Health IT Industry

The healthcare industry is leading the market in IT job creation, according to the U.S. Bureau of Labor Statistics job placement services.

Purpose: Improve quality of patient care!

National Survey Results

The need for IT staff in the nation’s healthcare facilities is more critical now than two years ago.

Two-thirds of healthcare operations in the U.S. are reporting a shortage, (67% of 163 hospitals or healthcare systems), survey of CIOs.July 2012, College of Healthcare Information Management Executives (CHIME)

Tipping Point – Are We Ready?Do we have the workforce?

• Nationally recognized shortage.

• Continue to drain the shrinking pool of employed health IT professionals.

• ARRA/HITECH Section 3016, 2010 training to support new wave of professionals.

• U.S. Department of Labor supports training for health IT workforce gaps via H-1B program.

More Health IT for Practitioners: More “Practitioners” for Health IT

Who’s Affected?

• Hospitals• Physician Practices• Insurance Companies• Centers for Medicare and Medicaid Services (CMS)• Employers• Medical Schools• Software Vendors• Device Manufacturers

Vendor Selection

So many fish, such a large pond…

The Votes Are In

• Strong Kansas City Footprint

• Local KC Presence• Logical Career Pipeline• Proven Architecture• Dedicated Sandbox with

backend access

How do we deliver education to the masses?

Discuss Delivery Models Utilized

Discuss Delivery Models Utilized

Diverse Student Population

Discuss Delivery Models Utilized

• Labs are broken into small tasks that mirror common workflows in the Health Care domain.– Registering a Patient– Placing an Order– Build New Charting Template– Create a new User Account

Discuss Delivery Models Utilized

• A brief “How-to” video is created for each lab the students are expected to complete.

Discuss Delivery Models Utilized

• For each lab activity the students are given the “Scenario” to make the activity as real world as possible.

Discuss Delivery Models Utilized

• Students are also provided with instructions for the what the specific deliverable is for each lab activity.

Lessons Learned

Lessons Learned:• The FAQ is a living, working document– Pick a format that is quick/easy to update– Wiki format works well

• Never assume they ‘get it’• Silence usually isn’t a good thing• Utilize a “Help” discussion forum– More savvy students will help those who are not

• Anticipate Technology Issues

Thank You!Dave Lingerfelt

Email: dlingerf@jccc.edu

Phone: 913-221-7956

LinkedIn: www.linkedin.com/in/davelingerfelt/