2013 transition networks technology forum. agenda conference goals overview of tn transition...
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2013 Transition Networks Technology Forum
Agenda
Conference Goals Overview of TN Transition Networks Growth Transition Networks Product Portfolio Product Roadmap Customer Commitment
Conference Goals
Learn Feedback Network Relax Fun Change image based on conference
location/topic
Manila, Philippines – March 13 & 14Manila, Philippines – March 13 & 14
About The TN Technology Forum
Designed for smaller, more intimate engagement with customers in order to:
Gain better understanding customer needs Get direct feedback from customers Build stronger partnerships
Designed to bring the value of technology, training and networking together for our customers.
Transition Networks Overview
Stable Company Founded – 1987 Headquartered in Minneapolis, MN Public company (NASDAQ: JCS)• 35% Revenue growth 2010-2011• Growth mode Diverse global customer base Worldwide experience in selling to different markets Active members in MEF, IEEE, ITU & IETF Global support and operations Carrier Ethernet leader
2007 – 1st NIDs (EFM-802.3ah) Offered (6) NID Product Families Today
○ EFM/CFM/Y.1731World-wide over 100,000 NIDs Deployed
Transition Engineering
Founded
1987
Renamed to Transition Networks
1995
Transition Networks
Purchased by CSI Inc.1998
MILAN Acquisition
2002
Record sales year for
Transition Networks
2010
CSI Purchased LANart & Merged with Transition
1999Lifetime
Warranty Introduced
1999
Transition Networks & MILAN merge to form one company with two
industry leading brands.
2005
Opened office in
Shanghai, China
2007Released
ION platform
2010
Patapsco Acquisition by
Transition Networks
2011
EMEA Warehouse and Repair
Facility Opens
2011
Patapsco Founded
1988
Company History
Non blocking TDM switch with
Imux
1993Backup
products launched
1995IMUX product
launched
1990Circuit
emulation products
2005ISDN circuit emulation
2007Liberator products launched
2001
Customer List
• Dell Computers• Disney• Dow Jones• DuPont• Exxon• Federal Express• Ford Motor Company• Fuji Films• Honeywell• Hutchinson Global Crossing (Hong Kong)• IBM Corporation• John Deere• Lowes• McDonnell Douglas• MPC Computers• NASA• NBC• NCR• NEC• NGA• Electro Ljubljana• Telecom Slovenija• Zimbabwe Telecom• Pretoria Transit
• 3M• Microsoft Corporation• ADC Telecommunications• American Crystal Sugar Company• American Honda Motor Co.• American Power Conversion• Anheuser-Busch Companies• Arctic Cat• Avaya• Bailey Controls Company• Bell Atlantic• Boeing• Boise Cascade• BP Amco• Charles Schwab• Chevron• China Telecom• Cisco Systems• Compaq• Coors• CVS Drug Stores• Chrysler• Marks & Spencer• Homebase• Cullinan Diamond Mine• T – Com• Bayerischer rundfunk• Swedish Navy
• Nynex• Purdue University Systems• Siemens• Singtel• Smith Barney• Target Corp.• Telecom New Zealand• Telmex• The Equitable• Time Warner Comm.• U.S. Air Force• U.S. Army• U.S. Navy• U.S. Postal Service• Unisys• Univ. of Minnesota• Univ. of Oklahoma• Univ. of Wisconsin• UpJohn• UPS• Western Digital• Yahoo.com• New York Telephone• Nortel Networks• NTT – Japan• Madrid City Council• South African Ports• Bulgaria Telecom
• BMW• Munich Airport• Stockholm Airport• Oslo Airport• Prague Airport• Bratislava Airport• Mercedes Benz• Serbia Electrical Industry• Hungarian Telecom• Croatia Telecom• British Telecom• Dutch Railways• Spanish Railways• UK Foreign Office• UK Prime Minister’s Office• Croatian Army• UK Ministry of Defence• NATO• GTS Telecom Romania• Czech Railways• Prague Metro• Volvo• Belgrade City (Gazela Bridge)• Danish Telecom• Ericsson AB• Skanska AB• Electrolux AB• Institute of High Energy Physics (Moscow)
Transition Networks Worldwide
Liphook, UK
Wiesbaden Prague
Tokyo
Shanghai
Sao Paolo, Brasil
Minneapolis BostonD.C.
Florida
Sunnyvale, California
Texas
Georgia
Los Angeles, California
Seattle
Singapore
Transition Networks Manufacturing Locations
TN Headquarters Minneapolis
Milwaukee, WI
St. Peter, MNTaiwan
Shenzhen
London, UK
Transition Networks’ Growth
Key groups expanded R&D; (USA, UK, China) emphasis on software Test, Verification, Interoperability (USA, China) Global Tech Support Global Sales Engineering
Process Improvement Customer escalation system Development Verification Testing (DVT) New ERP
Globalization New Warehouse Started selling in additional currencies Better localization
Latest Developments
Transition Networks acquired Patapsco Communications in 2011 Immediate access to CES, TDM Multiplexing/aggregation and ISDN Switching
technologies Expansion of services in Europe, Middle East and Africa New R&D Centre New Logistics Centre New partners and relationships
TN Product Portfolio
Media Conversion Switching
Carrier Grade Ethernet& Fiber Access
TDM over IP (CES) & T1 Multiplexing
Industrial Ethernet
Network Interface Cards
SFPs Power-over-EthernetSoftware Management
CWDM
S3280-TST
Base product S3280 plus
Wire speed loopback
• Port
• EVC
• VLAN
F/W upgrade for 2544 traffic generator
S3280 MEF CE 2.0 CertifiedE-LINE•EPL•EVPL
E-LAN •EP-LAN•EVP-LAN
E-ACCESS •ACCESS EPL•ACCESS EVPL
Carrier Ethernet Roadmap
S3280-S
Base S3280 plus
SyncE
1588 & SyncE PPS timing
S4140
S3280-TST features & functions
4 10G SFP+ ports
SyncE & 1588v2 PPS timing S4224
24 Dual speed SFP ports & 4 SFP+ ports
SyncE & 1588V2
Hot swappable pwr AC or DC
S3280-S-TST
Base S3280-S plus
RFC 2544 test generation
Q2Q4 Q32012
Q1 2013
S4212
12 Dual speed SFP ports & 2 SFP+ ports
SyncE & 1588v2
Hot swappable pwr AC or DC
S3280 Family Enhancements
Static IP Routing
Additional MIB support
CES Family Enhancements
Y.1564 test generation on products with RFC 2544 test generation
HQoS
TDM/ISDN 1 Year Roadmap
TDMoIP Enhancements
Web,CLI & SNMP across models
“Entry Level” small port count models
ISDN Products Refresh
TBD on products and models
TDMoIP
(PB-OAM-TDM-x)
4/8 & 12 port 1RU model
SNMP/CLI/WEB
4 100/1000 SFP ports
4 10/100/1000 RJ45 ports
AC or DC PSU
Link OAM
Service OAM
SyncE & 1588
TDMoIP
DS3/E3 version of PacketBand
Ethernet over TDM
4 t1/E1 ports
MEF Certifications on TDMoIP
Q2Q4 Q32012
Q1 2013
TDMoIP
(PB-TDM-4-ET)
4 port 1RU model
SNMP/CLI/WEB
2 100/1000 SFP ports
AC or DC PSU
POE Option
Extended operating temperature
Misc Telco Products 1 Year Roadmap
Server Based EMS
Drag & Drop server based EMS
Initially supports:• S3280 Family• S4212• S4140• S4224• Indura
CWDM RefreshDifferent size optionsMore add/dropsEtc.
Q2Q4 Q32012
Q1 2013
Server Based EMS
Enhancements:• Topology views• Service provisioning• Performance statistics
Server Based EMS
Enhancements:• Zero touch device programming – auto provisioning
Passive DWDM40 ch productPurely passive module Doesn’t require power for thermal stability-5C to 65C operating temperature1 RU DWDM Mux/Demux in single chassis
Customer Commitment
Our Customer Commitment Statement: Our Mission Statement has always governed the way we conduct our business. First and foremost it is you “our customers” who are our primary concern. Statement has always governed the way we conduct our business.
Our Commitment to you: We are not looking to be another vendor, we would like to be your partner. It is through your successes that we will be successful. We take special care to listen to your requirements and if your needs are not something that we have developed, we will look to see if we have the competency to develop it for you.We build products with you in mind. Our goal is to make your job easier. Creating and managing our relationship is company-wide task from our CEO down.
How you can help us?: We are always looking for better ways to serve you. With you feedback we can ensure that we are providing you with the best service possible. There are a number of ways that you can give us feedback:Quarterly Business ReviewsCustomer Satisfaction SurveysUser ConferencesSocial Media
Social Media
662 Twitter “Follows”
362 Facebook “Likes”
489 Linkedin “Followers”
527 Blog “Subscribers”
www.transition.com
Event Marketing
Tradeshows Road Shows Partner Customer Events Partner Training Events User Conferences
www.transition.com
Trade Shows
130+ global vertically oriented trade shows
EMEA Booth
10x20 Booth
20x40 Booth
Trainings
Webinars are offered in two formats for your convenience:
TN Now LIVE Webinars○ Webinars last approximately 50 minutes.○ If you are a member of BICSI, you are eligible to earn BICSI
CEC credits for attending these trainings.○ Offered weekly
Self-Paced Trainings○ On-Demand webinars, ready and available for viewing
whenever you are.
Webinars from Transition Networks provide relevant, standards-based information on all facets of the Telecommunications industry, with topics ranging from Networking Basics to Managing the Customer Demarcation.
Website Changes
Problem: Transition Networks’ website had outgrown the infrastructure on which it was built. Products are difficult to find deep within the site, various audience segments aren’t sufficiently catered to, content is not optimized for search engine discovery and even small updates to the site require expensive third-party engagement
Goal: Our main goal for the current site was to simplify and improve navigation while also making sure that all content on Transition.com is up-to-date. We reviewed and Checked Site Links: As part of building a better user experience. Then we worked to change our current server for speeding up download time.
Next Steps: Implement Band New Customer Focused TN Website in 2013
My TN Access
My TN Access is a complimentary tool developed by Transition to help give our registered users full access to our premiere product documentation and information. Gaining entry to My TN Access will help provide you with useful information through all phases of product ownership; planning, purchasing, deployment/installing and support. Registering for an account is free and will unlock product installation manuals, software upgrades and various support files related to specific products. My TN Access is easy to register and easy to use, the process and site is entirely dedicated to you. By becoming a MY TN Access registered user:•You will get a more personalized experience for registering products •Software/Firmware updates•Have access to all of our training tools, videos, content and downloads•Technical documentation and information about support assistance•Receive email alerts of new products according to personal interest
Thank You