2013duplex flashcards mod1
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Anticipation inventories Backorder
Balanced scorecard Balance sheet
Benchmarking Blanket purchase order
Buffer Business plan
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DefinitionAn unfilled customer order or commitment. An immediate
(or past due) demand against an item whose inventory is
insufficient to satisfy the demand.
DefinitionAdditional inventories above basic pipeline stock to cover
projected trends of increasing sales, planned sales
promotion programs, seasonal fluctuations, plant
shutdowns, and vacations.
DefinitionA financial statement showing the resources owned, the
debts owed, and the owner's share of a company at a given
point in time.
DefinitionA list of financial and operational measurements used to
evaluate organizational or supply chain performance. The
dimensions of this might include customer perspective,business process perspective, financial perspective, and
innovation and learning perspectives. It formally connects
overall objectives, strategies, and measurements. Each
dimension has goals and measurements.
DefinitionA long-term commitment to a supplier for material against
which short-term releases will be generated to satisfyrequirements.
DefinitionComparing a company's costs, products, and services to
that of a company thought to have superior performance.
Definition1) A statement of long-range strategy and revenue, cost,
and profit objectives usually accompanied by budgets, aprojected balance sheet, and a cash flow statement. Usually
stated in terms of dollars and grouped by product family. It
is then translated into synchronized tactical functional
plans through the production planning process. 2) A
document consisting of the business details prepared by an
entrepreneur to plan for a new business.
Definition1) A quantity of materials awaiting further processing. It
can refer to raw materials, semifinished stores or holdpoints, or a work backlog that is purposely maintained
behind a work center. 2) In the theory of constraints, these
can be time or material and support throughput and/or due
date performance. They can be maintained at the
constraint, convergent points, divergent points, and
shipping points.
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Carrying cost Cash flow
Cash-to-cash cycle time Changeover
Collaborative planning,forecasting, and replenishment
(CPFR)
Competitive analysis
Cost of goods sold Cost of quality
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DefinitionThe net flow of dollars into or out of the proposed project.
The algebraic sum, in any time period, of all cash receipts,
expenses, and investments.
DefinitionThe cost of holding inventory, usually defined as a
percentage of the dollar value of inventory per unit of time.
Definition1) The work required to change a specific machine,
resource, work center, or line from making the last good
piece of item A to making the first good piece of item B. 2)The refitting of equipment to neutralize the effects of the
last lot produced.
DefinitionAn indicator of how efficiently a company manages its
assets to improve cash flow. (Inventory days + accounts
receivable days - accounts payable days).
DefinitionAn analysis of a competitor that includes its strategies,
capabilities, prices and costs.
Definition1) A collaboration process whereby supply chain trading
partners can jointly plan key supply chain activities fromproduction and delivery of raw materials to production and
delivery of final products to end customers. It encompasses
business planning, sales forecasting, and all operations
required to replenish raw materials and finished goods. 2)
A process philosophy for facilitating collaborative
communications. It is considered a standard, endorsed by
the Voluntary Interindustry Commerce Standards.
DefinitionThe cost associated with providing poor quality products
or services. There are four categories of costs: (1) internalfailure costs; (2) external failure costs; (3) appraisal costs;
and (4) prevention costs.
DefinitionAn accounting classification useful for determining the
amount of direct materials, direct labor, and allocatedoverhead associated with the products sold during a given
period of time.
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Cross-selling Customer relationship
management (CRM)
Customer service Cycle
Cycle stock Cycle time
Decoupling Demand
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DefinitionA marketing philosophy based on putting the customer
first. The collection and analysis of information designed
for sales and marketing decision support to understand and
support existing and potential customer needs.
DefinitionOccurs when customers buy additional products or
services after the initial purchase.
Definition1) The interval of time during which a system or process,
such as seasonal demand or a manufacturing operation,
periodically returns to similar initial conditions. 2) Theinterval of time during which an event or set of events is
completed.
Definition1) The ability of a company to address the needs, inquires,
and requests from customers. 2) A measure of the delivery
of a product to the customer at the time the customerspecified.
Definition1) In industrial engineering, the time between completion
of two discrete units of production. 2) In materialsmanagement, it refers to the length of time from when
material enters a production facility until it exits.
DefinitionOne of the two main conceptual components of any item
inventory, it is the most active component; it depletesgradually as customer orders are received and is
replenished cyclically when supplier orders are received.
DefinitionA need for a particular product or component. This could
come from any number of sources. At the finished goodslevel, this is usually different from sales data because it
does not necessarily result in sales. There are generally up
to four components: cyclical component, random
component, seasonal component, and trend component.
DefinitionCreating independence between supply and use of
material. Commonly denotes providing inventory betweenoperations so that fluctuations in the production rate of the
supplying operation do not constrain production or use
rates of the next operation.
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Demand forecasting Demand management
Demand planning Demand shaping
Dependent demand Distributor
Enterprise resources planning(ERP)
Extrinsic forecasting method
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Definition1) The function of recognizing all demands for goods and
services to support the marketplace. It involves prioritizing
demand when supply is lacking. It facilitates the planning
and use of resources for profitable business results. 2) Inmarketing, the process of planning, executing, controlling,
and monitoring the design, pricing, promotion, and
distribution of products and services to bring about
transactions that meet organizational and individual needs.
DefinitionForecasting the demand for a particular good, component,
or service.
DefinitionThe practice of using the 4 Ps (product, pricing, placement,
promotion) and other market variables to influence the
demand of a product or service so that the demand bettermatches the available supply.
DefinitionUsing forecasts and experience to estimate demand for
various items at various points in a supply chain. Several
forecasting techniques may be used during the planningprocess. Often, families of items are aggregated in doing
this planning. Aggregation also may occur by geographical
region or by life cycle stage. Forecast demand is compared
to actual demand in order to measure and increase forecast
accuracy.
DefinitionA business that does not manufacture its own products, but
purchases and resells these products. Such a businessusually maintains a finished goods inventory.
DefinitionDemand that is directly related to or derived from the bill
of material structure for other items or end products. Suchdemands are therefore calculated and need not and should
not be forecast.
DefinitionA forecast method on a correlating leading indicator, such
as estimating furniture sales based on housing starts. Theseforecasts tend to be more useful for large aggregations,
such as total company sales, that for individual product
sales.
DefinitionFramework for organizing, defining, and standardizing the
business processes necessary to effectively plan andcontrol an organization so the organization can use its
internal knowledge to seek external advantage.
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Fluctuation inventory Forecast error
Forecasting Gross margin
Horizontal marketplace Income statement
Independent demand Interplant demand
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DefinitionThe difference between actual demand and forecast
demand, stated as an absolute value or as a percentage.
DefinitionInventory that is carried as a cushion to protect against
forecast error.
DefinitionThe difference between total revenue and the costs of
goods sold.
DefinitionThe business function that attempts to predict sales and use
of products so they can be purchased or manufactured in
appropriate quantities in advance.
DefinitionA financial statement showing the net income for a
business over a given period of time.
DefinitionAn online marketplace used by buyers and sellers from
multiple industries. This marketplace lowers prices bylowering transaction costs.
DefinitionOne plant's need for a part or product that is produced by
another plant or division within the same organization.Although it is not a customer order, it is usually handled by
the master production scheduling system in a similar
manner.
DefinitionThe demand for an item that is unrelated to the demand for
other items. Demand for finished goods, parts required fordestructive testing, and service parts requirements are
examples of this.
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In-transit inventory Intrinsic forecast method
Inventory management Inventory optimization software
Inventory turnover Inventory valuation
Inventory velocity Inventory visibility
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DefinitionA forecast method based on internal factors, such as an
average of past sales.
DefinitionMaterial moving between two or more locations, usually
separated geographically; for example, finished goods
being shipped from a plant to a distribution center.
DefinitionA computer application having the capability of finding
optimal inventory strategies and policies related to
customer service and return on investment over severalechelons of a supply chain.
DefinitionThe branch of business management concerned with
planning and controlling inventories.
DefinitionThe value of the inventory at either its cost or its market
value. Because inventory value can change with time,some recognition is taken of the age distribution of
inventory. Therefore, this is usually computed on a FIFO
basis, LIFO basis, or a standard cost basis to establish the
cost of goods sold.
DefinitionThe number of times that an inventory cycles, or "turns
over," during the year. A frequent method to compute thisis to divide the average inventory level into the annual cost
of sales.
DefinitionThe extent to which inventory information is shared within
a firm and with supply chain partners.
DefinitionThe speed with which inventory passes through an
organization or supply chain at a given point in time asmeasured by inventory turnover.
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Keiretsu Key performance indicator
(KPI)
Landed cost Logistics
Market demand Market driven
Market research Metrics
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DefinitionA financial or nonfinancial measure, either tactical or
strategic, that is linked to specific strategic goals and
objectives.
DefinitionA form of cooperative relationship among companies in
Japan where the companies largely remain legally and
economically independent, even though they work closely
in various ways such as sole sourcing and financialbacking.
Definition1) In an industrial context, the art and science of obtaining,
producing, and distributing material and product in the
proper place and in proper quantities. 2) In a military sense(where it has greater usage), its meaning can also include
the movement of personnel.
DefinitionThis cost includes the product cost plus the costs of
logistics, such as warehousing, transportation, and
handling fees.
DefinitionResponding to customers' needs.
DefinitionIn marketing, the total demand that would exist within a
defined customer group in a given geographical areaduring a particular time period given a known marketing
program.
DefinitionA system for collecting, measuring, and comparing a
measure to a standard for a specific criterion for anoperation, item, good, service, business, etc. A
performance measurement system consists of a criterion, a
standard, and a measure.
DefinitionThe systematic gathering, recording, and analyzing of data about
problems relating to the marketing of goods and services. Suchresearch may be undertaken by impartial agencies or by business
firms or their agents. It includes several types: (1) market analysisis the study of the size, location, nature, and characteristics of
markets, (2) sales analysis is the systematic study and comparisonof sales (or consumption) data, (3) consumer research is
concerned with the discovery and analysis of consumer attitudes,reactions, and preferences.
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Multisourcing Obsolescence
Optimization Ordering cost
Outsourcing Partnership
Pipeline inventory Planning horizon
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Definition1) The condition of being out of date. A loss of value
occasioned by new developments that place the older
property at a competitive disadvantage. A factor in
depreciation. 2) A decrease in the value of an asset broughtabout by the development of new and more economical
methods, processes, or machinery. 3) The loss of
usefulness or worth of a product or facility as a result of
the appearance of better or more economical products,
methods, or facilities.
DefinitionProcurement of a good or service from more than one
independent supplier.
DefinitionUsed in calculating order quantities, the costs that increase
as the number of orders placed increases. It includes costs
related to the clerical work of preparing, releasing,monitoring, and receiving orders, the physical handling of
goods, inspections, and setup costs, as applicable.
DefinitionAchieving the best possible solution to a problem in terms
of a specified objective function.
Definition1) A form of business ownership that is not organized as a
separate legal entity, but entailing ownership by two ormore persons. 2) In a supply chain, a relationship based on
trust, shared risk, and rewards aimed toward achieving a
competitive advantage.
DefinitionThe process of having suppliers provide goods and
services that were previously provided internally. Itinvolves substitutionthe replacement of internal capacity
and production by that of the supplier.
DefinitionThe amount of time a plan extends into the future. For a
master schedule, this is normally set to cover a minimumof cumulative lead time plus time for lot sizing low-level
components and for capacity changes of primary work
centers or of key suppliers. For longer term plans the
planning horizon must be long enough to permit any
needed additions to capacity.
DefinitionInventory in the transportation network and the distribution
system, including the flow through intermediate stockingpoints.
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Process chart Procurement
Profit Profit margin
Pull system Purchasing
Push system Return on assets (ROA)
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DefinitionThe business functions of procurement planning,
purchasing, inventory control, traffic, receiving, incoming
inspection, and salvage operations.
DefinitionA chart that represents the sequence of work or the nature
of events in process. It serves as a basis for examining and
possibly improving the way the work is carried out.
Definition1) The difference between the sales and cost of goods sold
for an organization, sometimes expressed as a percentage
of sales. 2) In traditional accounting, this is the productselling price minus the direct material, direct labor, and
allocated overhead for the product, sometimes expressed as
a percentage of selling price.
Definition1) Earnings from an ongoing business after direct costs of
goods sold have been deducted from sales revenue for a
given period. 2) Earnings or income after all expenses(selling, administrative, depreciation) have been deducted
from gross profit. 3) Earnings or income after adjusting for
miscellaneous income and expenses (patent royalties,
interest, capital gains) and tax from operating profit.
DefinitionThe term used in industry and management to denote the
function of and the responsibility for procuring materials,supplies, and services.
Definition1) In production, the production of items only as demanded
for use or to replace those taken for use. 2) In materialcontrol, the withdrawal of inventory as demanded by the
using operations. Material is not issued until a signal
comes from the user. 3) In distribution, a system for
replenishing field warehouse inventories where
replenishment decisions are made at the field warehouse
itself, not at the central warehouse or plant.
DefinitionNet income for the previous 12 months divided by total
assets.
Definition1) In production, the production of items at times required
by a given schedule planned in advance. 2) In materialcontrol, the issuing of material according to a given
schedule or issuing material to a job order at its start time.
3) In distribution, a system for replenishing field
warehouse inventories where replenishment decision
making is centralized, usually at the manufacturing site or
central supply facility.
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Return on investment (ROI) Reverse logistics
Reverse supply chain Risk pooling
Safety stock Sales and operations planning(S&OP)
Seasonality Service industry
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DefinitionA complete supply chain dedicated to the reverse flow of
products and materials for the purpose of returns, repair,
remanufacture, and/or recycling.
DefinitionA relative measure of financial performance that provides
a means for comparing various investments by calculating
the profits returned during a specified time period. In the
theory of constraints, it is calculated as throughput minusoperating expense divided by investment.
DefinitionA method often associated with the management of
inventory risk. Manufacturers and retailers that experience
high variability in demand for their products can pooltogether common inventory components associated with a
broad family of products to buffer the overall burden of
having to deploy inventory for each discrete product.
DefinitionMoving items from the consumer back to the producer for
repair or disposal.
DefinitionA process to develop tactical plans that provide
management the ability to strategically direct its businessto achieve competitive advantage on a continuous basis by
integrating customer-focused marketing plans for new and
existing products with the management of the supply
chain. The process brings together all the plans for the
business into one integrated set of plans.
Definition1) In general, a quantity of stock planned to be in inventory
to protect against fluctuations in demand or supply. 2) Inthe context of master production scheduling, the additional
inventory and capacity planned as protection against
forecast errors and short-term changes in the backlog.
Definition1) In its narrowest sense, an organization that provides an
intangible product. 2) In its broadest sense, allorganizations except farming, mining, and manufacturing.
DefinitionA repetitive pattern of demand from year to year (or other
repeating time interval) with some periods considerablyhigher than others.
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Single-source supplier Sole-source supplier
Sourcing Spend management
Standard costs Stockkeeping unit (SKU)
Stockout costs Strategic planning
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DefinitionThe only supplier capable of meeting (usually technical)
requirements for an item.
DefinitionA company that is selected to have 100 percent of the
business for a part although alternate suppliers are
available.
DefinitionManaging purchases of goods and services in a supply
chain including outsourcing and procurement activities.
DefinitionThe process of identifying a company that provides a
needed good or service.
Definition1) An inventory item. 2) In a distribution system, an item
at a particular geographic location.
DefinitionThe target costs of an operation, process, or product
including direct material, direct labor, and overheadcharges.
DefinitionThe process of developing a strategic plan.
DefinitionThe costs associated with a stockout. Those costs may
include lost sales, backorder costs, expediting, andadditional manufacturing and purchasing costs.
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Strategic sourcing Subcontracting
Supplier Supplier-input-process-output-
customer (SIPOC) diagram
Supplier relationshipmanagement (SRM)
Supply chain
Supply chain management(SCM)
Supply Chain OperationsReference-model (SCOR)
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DefinitionSending production work outside to another manufacturer.
DefinitionA comprehensive approach for locating and sourcing key
material suppliers, which often includes the business process of
analyzing total-spend-for-material spend categories. There is a
focus on the development of long-term relationships with tradingpartne ners who can help the purchaser meet profitability andcustomer satisfaction goals. From an information technology
applications perspective, strategic sourcing includes automationof request for quote (RFQ), request for proposal (RFP), electronic
auctioning (e-auction or reverse auction), and contractmanagement processes.
DefinitionA high-level process map that shows substantial
subprocess in an organization's process together with the
structure of the process represented by the suppliers,inputs, outputs, and customers. It defines the critical
aspects of a process without losing the overall perspective.
Definition1) Provider of goods or services. 2) Seller with whom the
buyer does business, as opposed to vendor, which is a
generic term referring to all sellers in the marketplace.
DefinitionThe global network used to deliver products and services
from raw materials to end customers through anengineered flow of information, physical distribution, and
cash.
DefinitionA comprehensive approach to managing an enterprises
interactions with the organizations that supply the goodsand services the enterprise uses. The goal of this is to
streamline and make more effective the processes between
an enterprise and its suppliers.
DefinitionA process reference model developed and endorsed by the
Supply Chain Council as the cross-industry, standarddiagnostic tool for supply chain management. It describes
the business activities associated with satisfying a
customers demand. Use of the model includes analyzing
the current state of a companys processes and goals,
quantifying operational performance, and comparing
company performance to benchmark data.
DefinitionThe design, planning, execution, control, and monitoring
of supply chain activities with the objective of creating netvalue, building a competitive infrastructure, leveraging
worldwide logistics, synchronizing supply with demand,
and measuring performance globally.
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Supply chain visibility Sustainability
Tactical buying Tactical planning
Target costing Third-party logistics (3PL)
Total cost of ownership (TCO) Trend
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DefinitionActivities that provide present benefit without
compromising the needs of future generations.
DefinitionThe ability of supply chain partners to access demand and
production information from trading partners.
DefinitionThe process of developing a set of tactical plans (e.g.,
production plan, sales plan, marketing plan).
DefinitionThe purchasing process focused on transactions and
nonstrategic material buying. It is closely aligned with the
ordering portion of executing the purchasingtransaction process. The characteristics for this include
stable, limited fluctuations, defined standard specifications,
noncritical to production, no delivery issues, and high
reliability concerning quality-standard material with very
little concern for rejects.
DefinitionA buyer and supplier team with a third party that provides
product delivery services. This third party may provideadded supply chain expertise.
DefinitionThe process of designing a product to meet a specific cost
objective. This involves setting the planned selling price,subtracting the desired profit as well as marketing and
distribution costs, thus leaving the required manufacturing
or target cost.
DefinitionGeneral upward or downward movement of a variable over
time.
DefinitionIn supply chain management, it is the sum of all the costs
associated with every activity of the supply stream. Themain insight that this offers to the supply chain manager is
the understanding that the acquisition cost is often a very
small portion of this.
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Triple bottom line (TBL) Value-added
Value chain Value stream
Value stream mapping Vendor
Warehouse management system(WMS)
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Definition1) In accounting, the addition of direct labor, direct
material, and allocated overhead assigned at an operation.
2) In current manufacturing terms, the actual increase of
utility from the viewpoint of the customer as a part istransformed from raw material to finished inventory. It is
the contribution made by an operation or a plant to the
final usefulness and value of a product, as seen by the
customer.
DefinitionMeasuring the economic, social, and environmental
consequences of a firm's activities.
DefinitionThe processes of creating, producing, and delivering a
good or service to the market. For a good, this
encompasses the raw material supplier, the manufacturingand assembly of the good, and the distribution network.
For a service, this consists of suppliers, support personnel
and technology, the service producer, and the
distribution channel.
DefinitionThe functions within a company that add value to the
goods or services that the organization sells to customers
and for which it receives payment.
DefinitionAny seller of an item in the marketplace.
DefinitionDrawing the current production process/flow and then
attempting to draw the most effective productionprocess/flow.
DefinitionA system that manages all processes that a warehouse
carries out. These processes include receiving, picking, andshipping.