2014 adc installation innovation forum | page 2 mike immler, chief strategy officer strategic...
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2014 ADC INSTALLATION INNOVATION FORUM | PAGE 2
The New Revolution in On-Base ServicesMike Immler, Chief Strategy OfficerStrategic Planning and Partnerships, Army & Air Force Exchange Service
2014 ADC INSTALLATION INNOVATION FORUM | PAGE 3
The Exchange Benefit: More than just a store
4 million school lunches served each year
1.4 millioncombat uniforms outfitted in 2012
486 Wounded Warriors hired
since 2010
Top Employer of Military Spouses
4,345 associates voluntarily deployed to support troops in
combat zones
2,817 facilities worldwide
Cost if federal government provided these services = $700M
24% of associates are military spouses and family members
7 PlantsProviding bakery goods and bottled water overseas
$224 million in dividends to MWR
in 2012
2014 ADC INSTALLATION INNOVATION FORUM | PAGE 4
Threats to the Benefit
BENEFIT
Continued patronage
decline Expense reductions bottom out
APF pressures Uncertain
future of commissary
2014 ADC INSTALLATION INNOVATION FORUM | PAGE 5
On Base Services
Safe, secure environment
Convenient services
Positive local impacts