2014 global resource management & capacity planning benchmark survey

2014 Global Resource Management & Capacity Planning Benchmark Survey

The Resource Dilemma Is Solvable…..Steve BeaumontSolutions Marketing Manager - Planview

© 2014 Planview, Inc. | 2 | Confidential

How can organizations be confident that they will have the capacity to meet strategic business goals with their current, finite resources?

And how can organizations ensure the right people are assigned to the right projects at the right time?

The Dilemma


• 2014 State of Resource Management and Capacity Planning

• 480 Global Participants from Professional Services, Product Development, IT, Enterprise PMOs etc.

• Ranked RM and CP on a maturity model from low to high maturity

• Top pain points, risks and unique practices

• Explore the data at RMCP.planview.com

About the Study

3


Definitions

4

Assignment

Tactical

Execution/Operations

Strategic

Planning

The ongoing assignment and maintenance of organizational

resources as part of project operations and execution

Assignment

The assessment of available capacity during the demand prioritization and selection

processes

Capacity PlanningResource Management


• Capacity Planning Pain Points

• Resource Management Pain Points

• The Business Risk of Not Addressing them

• The Top Five Practices of Top Performers

• The Resource Dilemma Is Solvable…..

• Key Takeaways

• And Finally….

Agenda


Capacity Planning Pain Points


Resource Management Pain Points


The Business Risks of NOT AddressingResource Management and Capacity Planning


The 2014 benchmark research shows clear differences in the way best performing organizations approach resource management and capacity planning.

The results point to a set of five practices that lower maturity organizations should model to realize bottom-line business benefits and improve resource efficiency

The Top Five Practices of Top Performers


5 Practices of the Top Performers

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1. Holistic view into

BOTH pipeline demand and

resource capacity

4. Continuous,

iterative planning

3. Stop relying on spreadsheets and use the

right software

2. Put in Resource Management

functions

5. Granular and

multi-dimensional in

planning


1. Holistic View

The best performers are

53% more likely than their lower maturity peers to have this capability and the benefits resulting from it

GAIN A HOLISTIC VIEW INTO RESOURCE CAPACITY AND PIPELINE DEMAND


1. Holistic View

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Into BOTH Pipeline Demand and Resource Capacity

PIPELINE DEMAND• Priorities• Costs• Rank• Etc.

RESOURCE CAPACITY• Roles• Resource

Type/Skills• Outsource/FTE

To make demand decisions with capacity in mind


2. Resource Management Function

Higher maturity organizations are

36% more likely than their lower maturity counterparts to have a resource management function in place

PUT A RESOURCE MANAGEMENT FUNCTION IN PLACE


2. Resource Management Function

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“Exec leadership direction is key. We’ve been at PMO creation and administration for years and we have had starts and stops for years, but until we got executive support from the top down, we didn’t see any movement and activity. Now we are able to move the business units that once operated as separate ‘kingdoms’ all in the same direction, and they are excited about it.”

- Project Manager, PMO, Global Manufacturer


3. Stop Relying on Basic Tools

Higher maturity organizations are

26% less likely than lower maturity organizations to rely on basic tools and spreadsheets

STOP RELYING ON SPREADSHEETS AND BASIC TOOLS AND START USING THE RIGHT SOFTWARE


4. Continuous, Iterative Capacity Planning

The top performers are

40% more likely to have an iterative approach to capacity planning

BE MORE ITERATIVE AND CONTINUOUS IN PLANNING


5. Granular, Multi- Dimensional Planning

GET MORE GRANULAR AND MULTI-DIMENSIONAL FOR RESOURCE PLANNING AND ASSIGNMENTS

Mature organizations are

38% less likely to have insufficient detail in capacity or resource information..


The top performers are no longer in chaos. Instead, they are looking ahead to the true business multipliers: how to reduce spare capacity; how to speed innovation; how to deliver exceptional quality products and

services; how to deliver complex projects on time – all

with the resources they have today.

The Resource Dilemma Is Solvable…..


Organizations that are solving the resource dilemma:

1. Understand that resource management and capacity planning are distinct but interrelated disciplines that require attention and improvement to advance resource efficiency and return on resource investments;

2. Have a holistic view into both resource capacity and pipeline demand;

3. Invest in the people, processes, and tools to improve in both areas with statistically significant reductions in pain points.

Key Takeaways

DEMAND

CAPACITY


And finally - Use the right tools….

The top performers are achieving real business benefits from using the right tools…


Execution

Strategy

Financials

Maximize Opportunitywith ConstrainedResources

Increase theCapacity

to Innovate

Build an IntegratedStrategy and

Execution Plan

ImproveAgility and Collaboration

At the Core of Your Business

Portfolioand ResourceManagement


Survey Infographic Available on the Planview stand 104/106


Next Steps

Assess your organizations & explore the data and get the full report to benchmark with your peers - RMCP.planview.com

Follow the Top 5 Practices of Top Performers

Visit Planview’s Stand 104/106

Email: [email protected]

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http://www.projchallenge.com/exhibiting-benefits/




2014 global resource management & capacity planning benchmark survey

Documents

state of resource management

resource management

resource efficiencythe

resource capacity4

addressingresource management

performersthe resource

lower maturity organizations

maturity model