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Copyright©2010 J Ramos Associates LLC Presented by: June E. Ramos MANAGING MULTIPLE PRIORITIES

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Copyright©2010 J Ramos Associates LLC

Presented by: June E. Ramos

MANAGING MULTIPLE PRIORITIES

Copyright©2010 J Ramos Associates LLC

OBJECTIVES

•  Understand the relationship between effectiveness and productivity

•  Get more results in less time

•  Learn and use a tool for better prioritization

•  Avoid reactive responses to conflicting priorities

•  Gain one to two hours per day

•  Learn how to solve time wasters

•  Work more efficiently and effectively

•  Develop systems to keep you organized

Copyright©2010 J Ramos Associates LLC

OUR FOCUS

•  Learn something new •  Validate what I already

know but may not be doing

•  B.F.O. •  Common sense does not

always equal common practice

Copyright©2010 J Ramos Associates LLC

TODAY’S GOALS

•  Create more results in your life

•  Increase productivity and effectiveness

•  Get more done in less time

•  Make better time choices

Copyright©2010 J Ramos Associates LLC

INSANITY

The art of doing the same thing over and over and expecting different results.

-Albert Einstein

Copyright©2010 J Ramos Associates LLC

RULES OF ENGAGEMENT

•  Watch time •  Distraction Free Electronics •  Participate and share ideas;

Ask questions •  Focus •  Have fun! •  No snoring! •  **Breaks/Lunch

Copyright©2010 J Ramos Associates LLC

GET MORE DONE WITH LESS EFFORT

If you complete the same amount of work in: •  15 minutes less/day •  30 minutes less/day •  60 minutes less/day

Then you save per year

•  1.5 weeks •  3 weeks •  6 weeks

What would you do if you had an extra 30 minutes a day?

Copyright©2010 J Ramos Associates LLC

MY MOTIVATORS

•  Why do you want to be a better time manager?

•  What is your higher end goal? •  Write your own compelling

reason(s) -- WIIFY

Copyright©2010 J Ramos Associates LLC

INTRODUCTIONS

•  What proof indicates we are managing our priorities well?

•  My motivators

Copyright©2010 J Ramos Associates LLC

REFLECTION

You need to spend quality time, detached from the daily grind,

thinking about, getting control of, and managing

the daily grind. -David Allen

Getting Things Done

Copyright©2010 J Ramos Associates LLC

FANTASIES AND REALITY

•  Not enough time? •  Save time? •  Work longer to get it done? •  Work harder?

Copyright©2010 J Ramos Associates LLC

INGREDIENTS FOR SUCCESS

• Make a plan • Work a plan • Protect your

plan

Copyright©2010 J Ramos Associates LLC

Choices

What is the best use of my time,

right now?

Copyright©2010 J Ramos Associates LLC

KEY INGREDIENTS FOR SUCCESS

•  Clear goals and objectives

•  A method to prioritize •  Implementation

Copyright©2010 J Ramos Associates LLC

•  Procrastination •  Delegation issues/

communication •  Personal disorganization •  Unable to protect priorities

(No; negotiation) •  Interruptions •  Email •  Crises Management/The

Unexpected •  Wasted Meetings •  Other?

TIME CHALLENGES

Copyright©2010 J Ramos Associates LLC

. . .about managing multiple priorities?

My Burning Questions. .  .  

Copyright©2010 J Ramos Associates LLC

CONSIDER THIS…

Are my time robbers more externally or internally

focused?

Am I truly swamped or just disorganized?

Copyright©2010 J Ramos Associates LLC

WHERE DOES MY TIME GO?

Copyright©2010 J Ramos Associates LLC

RECORD YOUR WEEK

•  Sales •  Growth and

improvement/training •  Managing people •  Non-managerial/

ongoing daily •  Meetings •  E-mail •  Travel •  Customer management •  Phone

•  Strategy/planning •  Crisis/emergencies •  Administrative/routine •  Self/Personal •  Friends •  Life Maintenance •  TV/Reading •  Self Development •  Commute •  Volunteer •  Spiritual/Religious

Copyright©2010 J Ramos Associates LLC

The Myth of Multitasking

•  Divides your attention •  Damages productivity •  Takes longer •  Lack of focus •  Increases stress •  Impairs memory •  Highly addictive

** David Crenshaw

Copyright©2010 J Ramos Associates LLC

Eat That Frog!

Copyright©2010 J Ramos Associates LLC

MASTER ACTION LIST

•  Projects •  Milestones/scheduled

due dates •  Meetings •  Routine (check e-mail;

return phone calls; filing)

•  Expense reports

•  Training •  1:1 with employee

or manager •  Errands •  Buy birthday present •  Clean closet/garage •  Package to FedEx

Copyright©2010 J Ramos Associates LLC

Top 20%

TO DO

3.  DOE client meeting prep 4.  HR Ethics Training development 5.  Performance appraisal for John 6.  D.C. office computer tutorial for staff 7.  Lunch with Jim Williamson 8.  Review new hire orientation checklist with Jane 9.  Budgetary projections for FY2012 10.  Prepare Agenda for next week’s staff meeting

Copyright©2010 J Ramos Associates LLC

TO DO

1.  Finalize proposal 2.  Complete and send workbook to client 3.  Submit invoice 4.  Travel expenses 5.  San Antonio travel (next month trip) 6.  Clean desk/file 7.  Call about computer training 8.  Weekly highlight report due tomorrow 9.  Plan Friday meeting Agenda 10.  Set lunch appointment with Paul

Copyright©2010 J Ramos Associates LLC

THE PARETO PRINCIPLE

•  80/20 Rule •  Economics/

wealth •  Multiple

applications •  Time

effectiveness

Copyright©2010 J Ramos Associates LLC

Top Tips on 80/20 Rule

•  Do the worst first! (Eat that frog!)

•  Make an appointment with self on top 20% activities

•  Say no to conflicting priorities to protect your top 20%

Copyright©2010 J Ramos Associates LLC

Your 80%

•  Filler time •  Routine •  Do not schedule –

complete as windows of time open

•  Remember that activity ≠ results!

Copyright©2010 J Ramos Associates LLC

How Do I Know my Top Priorities?

Copyright©2010 J Ramos Associates LLC

HIPO/LOPO

•  Payoff – important, contributes to key values and goals, high yield results

•  Priority – Urgency, time and deadline dependent

Copyright©2010 J Ramos Associates LLC

High Payoff/ High Priority

I

High Payoff/ Low Priority

II

Low Payoff/ High Priority

III

Low Payoff/ Low Priority

IV

Copyright©2010 J Ramos Associates LLC

High Payoff/ High Priority

I Delay is no longer

possible Production

High Payoff/ Low Priority

Low Payoff/ High Priority

Low Payoff/ Low Priority

Copyright©2010 J Ramos Associates LLC

High Payoff/ High Priority

I URGENT:

Delay is no longer possible

High Payoff/ Low Priority

II Delayable Prevention Re-charge

Low Payoff/ High Priority

Low Payoff/ Low Priority

Copyright©2010 J Ramos Associates LLC

High Payoff/ High Priority

I URGENT:

Delay is no longer possible

High Payoff/ Low Priority

II Delayable Prevention Re-charge

Low Payoff/ High Priority

III Others’ priorities

Routine Time Gets Stolen

Low Payoff/ Low Priority

Copyright©2010 J Ramos Associates LLC

High Payoff/ High Priority

I URGENT:

Delay is no longer possible

High Payoff/ Low Priority

II Delayable Prevention

Re-charge

Low Payoff/ High Priority

III Others’ priorities

Routine Time Gets Stolen

Low Payoff/ Low Priority

IV Low Return

Activities Time Wasters

Procrastination Lost Time

Copyright©2010 J Ramos Associates LLC

High Payoff/ High Priority

I Delay is no longer

possible

High Payoff/ Low Priority

II Delayable Prevention Re-charge

Low Payoff/ High Priority

III Others’ priorities

Routine Time Gets Stolen

Low Payoff/ Low Priority

IV Time Wasters

Procrastination Lost Time

Copyright©2010 J Ramos Associates LLC

CASE STUDY

1.  Review tasks and activities

2.  Determine if item is a HIPO or LOPO -- which quadrant?

3.  Ignore 4D’s/When column for now

Copyright©2010 J Ramos Associates LLC

High Payoff/ High Priority

I Delay is no longer

possible

High Payoff/ Low Priority

II Delayable Prevention Re-charge

Low Payoff/ High Priority

III Others’ priorities

Routine Time Gets Stolen

Low Payoff/ Low Priority

IV Time Wasters

Procrastination Lost Time

Copyright©2010 J Ramos Associates LLC

TAKE ACTION ON EACH DEMAND ONCE

D1  -­‐  Destroy  (Dump  or  Delete/Recycle)  

D2  -­‐  Do  It  (2  Minutes  or  Less)  

D3  -­‐  Delegate/Ask  for  Help  

D4  -­‐  Delay/Defer  (Use  Tickler  Systems/Reminders)    

Copyright©2010 J Ramos Associates LLC

FOUR QUESTIONS TO HELP YOU “DUMP”

•  Have I used this information in the last year?

•  Is there a consequence for not retaining it?

•  Does this information support my Key Result Life/Work Areas?

•  Is this information irreplaceable? Could I find it elsewhere if I need it later?

Copyright©2010 J Ramos Associates LLC

Junk Mail

•  Open over the trash can or shredder

•  Stay away from a flat surface

•  Review three “clues” on front of each envelope

•  Apply to email as well!

Copyright©2010 J Ramos Associates LLC

D2 - DO IT!

•  Quick items (including e-mail) •  2 minutes (If longer, delay and

schedule) •  Clear items quickly while

processing •  Organize your day for

remainder items

Copyright©2010 J Ramos Associates LLC

D3 - DELEGATE

•  Why I avoid delegating? •  Give it up! -- to someone

who can do it better than you, faster than you or just “good enough” (David Allen, GTD)

Copyright©2010 J Ramos Associates LLC

D4 - DELAY/DEFER

•  Do it yourself -- Later! •  Schedule it (Tickler File

system) •  Put a time estimate on

the task •  This is NOT

procrastination!

Copyright©2010 J Ramos Associates LLC

GROUP DISCUSSION

•  Go back to Case Study Exercise

•  Review items in relation to 4D’s processing

Copyright©2010 J Ramos Associates LLC

TAKE ACTION ON EACH DEMAND ONCE

D1  -­‐  Destroy  (Dump  or  Delete/Recycle)  

D2  -­‐  Do  It  (2  Minutes  or  Less)  

D3  -­‐  Delegate/Ask  for  Help  

D4  -­‐  Delay/Defer  (Use  Tickler  Systems/Reminders)    

Copyright©2010 J Ramos Associates LLC

Application Exercise

•  Return to your Master Action List

•  Apply HIPO/LOPO and 4D Model to your own list

Copyright©2010 J Ramos Associates LLC

To  do  

Transfer  

Master  Ac0on  List  

In-­‐basket  

Reminders  

Email  in-­‐

basket  

Project  Folders  

Copyright©2010 J Ramos Associates LLC

KEYS TO SCHEDULING

Be realistic in your estimates

ü Ask others ü Check files ü Factor 20% ü Time yourself

(average time 3x)

Watch hidden time costs

ü Thinking time ü Surprises ü Set up time ü Clean up time ü Travel time

Copyright©2010 J Ramos Associates LLC

Conflicting Priorities – “No”

•  Rule – There will never be enough time to do everything you have to do

•  What can you reasonably say no to? •  If not no, what can I negotiate and

leverage?

Copyright©2010 J Ramos Associates LLC

How to Decide

1.  Why am I being asked to do this? Purpose of request?

2.  Is this task something I want to do? 3.  Is the request (or what part of the

request is) negotiable? 4.  Could I delegate this request? 5.  What is the acceptable level of

accomplishment?

Copyright©2010 J Ramos Associates LLC

Put it in Perspective

If I only had a year to live and could only select a short list of activities, would this be on it? (Reminder – don’t sweat the small stuff!)

Copyright©2010 J Ramos Associates LLC

Consequence  of  Saying  No  

   

Payoff  for  Saying  No  

Consequence  of  Saying  Yes  

Payoff  for  Saying    Yes  

Copyright©2010 J Ramos Associates LLC

Keeping Commitments = Trust

•  Don’t agree if you can’t accomplish the task

•  Keep your commitments if you say yes

•  If you run into problems, renegotiate a new deadline (give early warning)

Copyright©2010 J Ramos Associates LLC

The Power of No

“When I know what’s important to me based on my values and goals, it’s easy to say no to something else.” “If you say yes to someone else’s demand, you are saying no to something on your list!”

Copyright©2010 J Ramos Associates LLC

The Power of No

“When I know what’s important to me based on my values and goals, it’s easy to say no to something else.” “If you say yes to someone else’s demand, you are saying no to something on your list!”

Copyright©2010 J Ramos Associates LLC

Interruptions

•  Start and Stop – increases the time necessary to complete the task by as much as 500 percent!

•  Look for blocks of uninterrupted time for your top 20% activities – your Frogs!

Copyright©2010 J Ramos Associates LLC

TECHNOLOGY – FRIEND OR FOE?

•  E-mail •  Smart Phones •  Texting •  Instant Messaging •  Other?

Copyright©2010 J Ramos Associates LLC

Copyright©2010 J Ramos Associates LLC

10 Seconds (or less)

Copyright©2010 J Ramos Associates LLC

Big Rocks

Copyright©2010 J Ramos Associates LLC

High Payoff/ High Priority

I URGENT:

Delay is no longer possible

High Payoff/ Low Priority

II Delayable

Prevention Re-charge

Low Payoff/ High Priority

III Others’ priorities

Routine Time Gets Stolen

Low Payoff/ Low Priority

IV Time Wasters

Procrastination Lost Time

Quadrant II Focus

Copyright©2010 J Ramos Associates LLC

IDEA OR MIND MAPPING

Main Idea

Copyright©2010 J Ramos Associates LLC

Thank you…

QUESTIONS?

June Ramos TEL 303.679.8700