2014 - mobile device management - mdm - case study - news agency

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Why the company needs MDM – For Internal Consumption Mobile Device Management (MDM) - Why the company needs it? 1 Background: This is a very old news agency, which has journalists and reporters across the globe. Earlier, the company used to give laptops and mobiles, but more and more employees are beginning to use their own laptops and smartphones, which is causing problems for the company. BYOD policy is already approved the management; MDM approval is crucial at this point of time. Images are reproduced here without permission, in good faith, for internal CONFIDENTIAL consumption. The views expressed in this presentation are solely of the author and without any intention of infringement or harm. Images and information have been sourced through Google and other public resources, and in case of any copyright violations can be deleted if pointed out.

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  • Why the company needs MDM For Internal Consumption

    Mobile Device Management (MDM) -

    Why the company needs it?

    1

    Background:

    This is a very old news agency, which has journalists and reporters across the globe.

    Earlier, the company used to give laptops and mobiles, but more and more employees are beginning

    to use their own laptops and smartphones, which is causing problems for the company.

    BYOD policy is already approved the management; MDM approval is crucial at this point of time.

    Images are reproduced here without permission, in good faith, for internal CONFIDENTIAL consumption. The views

    expressed in this presentation are solely of the author and without any intention of infringement or harm. Images

    and information have been sourced through Google and other public resources, and in case of any copyright

    violations can be deleted if pointed out.

  • Why the company needs MDM For Internal Consumption

    Some recent problems faced by H******

    2

    No access to H******

    VPN since hes using

    personal smartphone.

    DELAYED

    COVERAGE

    Email & Personal

    page hacked of

    primetime host,

    since he did not

    have adequate

    protection on his

    personal laptop.

    CONFIDENTIAL

    COMPANY

    INFO STOLEN

    Representative images

  • Why the company needs MDM For Internal Consumption

    Other challenges faced by IT

    3

    DELAY IN USER

    PRODUCTIVITY

    IT person teaching

    staff on different

    kinds of devices.

    DELAYED USER

    PRODUCTIVITY

    8 IT staff supporting

    1200 employees

    spread globally!

    IT MANAGEMENT

    NIGHTMARE

    Representative images

  • Why the company needs MDM For Internal Consumption

    Simple 2-stage solution

    4

    Stage 1: BYOD = Bring Your Own Device. (Policy, Already Under Implementation)

    To permit employees to bring personally-owned mobile devices (laptops, tablets, and smart phones) to the

    office, and to use those devices to access privileged company information and applications.

    Stage 2: MDM = Mobile Device Management. (Software, Being Proposed)

    To secure, monitor, manage and support mobile devices deployed across countries, service providers,

    operating systems, platforms and devices using a single software solution.

    Global Legacy Technical Infrastructure BYOD + MDM = Future Infrastructure

  • Why the company needs MDM For Internal Consumption

    What is Mobile Device Management?

    5

    CENTRAL IT

    MANAGEMENT

    Installation

    Configuration

    Control

    Apps, Software,

    Authentication

    Settings, Inventory

    Reporting & Mgmt

    User Rights, Profiles,

    Policies, Certificates

    USER

    DEVICES

    By controlling and protecting the data and configuration settings for all mobile

    devices in the network, MDM can reduce IT support costs and business risks.

  • Why the company needs MDM For Internal Consumption

    Number crunching

    6

    $ 42 - $ 122 /user-device /year,

    depending on vendor

    1200 users x 2 devices/user x $100/device

    = $240,000 per year

    $ 6-10K for customized deployment,

    depending on vendor = $10,000 one-time

    $ 25-100K for customer support,

    depending on vendor = $75,000 per year

    * - numbers from proposal submitted by A_______

    COSTS

    $ 80 /user for customer support,

    by internal IT team 1200 users x $80/user = $96,000 per year

    $ 250 /user

    for mobile & internet usage 1200 users x $250/user = $300,000 per year

    * - numbers assessed by Finance and HR

  • Why the company needs MDM For Internal Consumption

    Number crunching

    7

    One-time = $10,000 one-time

    Recurring per year = $711,000 /year

    COSTS

    No more laptop, smartphone

    purchases 300 devices x $400/device = $120,000 /year

    Cost savings third party security,

    network maintenance, etc. $400,000 /year

    * - numbers assessed by Finance and HR

    BENEFITS

    Productivity increase $850,000 /year

    RoI will generate payback within seven months.

  • Why the company needs MDM For Internal Consumption

    Vendor Universe

    AirWatch and MobileIron MDM solutions are considered best-of-breed.

    Gartners Magic Quadrant for Mobile Device Management vendors

    8

    Info Tech MDM Vendor Landscape

  • Why the company needs MDM For Internal Consumption

    Info-tech Research Group

    9

    Side by Side Comparison

  • Why the company needs MDM For Internal Consumption

    Quick Recap

    H****** has faced multiple IT related issues recently.

    Further to recently launched BYOD policy, the next logical step is MDM.

    Quick and efficient rollout of decided MDM solution will result in several

    financial and intangible benefits.

    Effective Communication is critical to ensure seamless compliance.

    Financial benefits will materialize immediately, and payback is only 7

    months due to a high RoI.

    Next Step: Vendor proposals will be invited after go-ahead from Management

    10