2014 new hire orientation participant guide_6!16!14

8/11/2019 2014 New Hire Orientation Participant Guide_6!16!14

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New Hire OrientationParticipants Guide


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Confidentiality Statement

For internal use only, all information contained in this document is strictly confidential.

Duplication and distribution of this item outside of Panduit without an authorized releaseis a violation of policy.

2014 PanduitRev. 01/2014


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Welcome to Panduit! i Contents

Contents

Conten ts ------------------------------------------------------------------------------------------------------i

We lc ome! ----------------------------------------------------------------------------------------------------1

The Hist or y and Evo lu tio n o f Pand ui t -------------------------------------------------------------3

Pan du it Product s and UPI ----------------------------------------------------------------------------11

Environmental Policy --------------------------------------------------------------------------------- 16

Business Strategy --------------------------------------------------------------------------------------18

Pan du it Cu ltu re ------------------------------------------------------------------------------------------23

Benefi ts -----------------------------------------------------------------------------------------------------28

Human Resources/Po lic ies and Procedures --------------------------------------------------29

Emplo yee Dev elo pmen t ------------------------------------------------------------------------------39

Han do ff to Onboard in g ------------------------------------------------------------------------------40Key Takeaways ------------------------------------------------------------------------------------------43


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INTRODUCTION

Welcome to Panduit! 1 Introduction

Welcome to Panduit!

Over the next few weeks, you will be immersed in all of the ideas, principles, history,policies and procedures that guide the way we do things at Panduit. Its an exciting timeboth for you and Panduit as we get to know each other, and as you launch your careerhere.

Our goal at New Hire Orientation is to help you make the connection to Panduit tohelp you better understand the big picture of who we are, what we do, how we do it, andhow your work helps Panduit provide our customers world class solutions.

There are no small jobs at Panduit, no insignificant roles to play. At Panduit, we areserious about connecting the right people with the right roles, and we truly believe thatevery individual employee contributes directly to our overall success. This workshop isyour opportunity to connect with others who are beginning their journey with Panduit aswell.

The Participant Guide

This Participant Guideis yours to keep. It contains key points summarized from theworkshop, space for taking notes and completing activities as well as helpful resourcesfor you to reference when you are on the job. It does not contain all of the informationyou will need to learn how to do your job, nor does it contain all of the detail that you willhear and see in the training. Instead, your active participation in the workshop is neededto make this guide complete.

The Onboarding Toolkit and Activity Guide

In addition to this Participant Guide, you will also receive an Onboarding Toolkit andActivity Guide. This is meant to help you transition from the Orientation phase toOnboarding. It includes activities to help you learn about your location, your department,and your job function. It also includes reference materials designed to help you on the

job as you get used to navigating the computer systems, using the telephone, absorbingnew terminology etc.


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INTRODUCTION

Welcome to Panduit! 2 Introduction

Objectives

PanduitsNew Hire Orientation is intended to help you assimilate into the organizationand your new role.

Your takeaways

1. Confirm your decision and excitement about becoming part of Panduit!

2. See yourself and your work in the solutions we provide to our customers.

3. Learn how key strategies drive your work.

4. Discover how and where Panduit does business.

5. Learn about Panduits culture.

6. Navigate key policies and procedures so you know The Rules of the Road!

7. Discover Panduits generous benefits.


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THE EVOLUTION OF PANDUIT

Welcome to Panduit! 4 The History and Evolution of Panduit

Original Packaging Label

Panduit quickly outgrew its original quarters in JackCaveneysbasement and moved to Midlothian, Illinoisin 1956.

Midlothian, Illinois 1956


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Soon an even largerlocation was needed, andduring the week of July17th, 1960, ground wasbroken on a 55-acre site inTinley Park, Illinois.

The original Tinley Park location is highlighted in orange.

Tinley Park, Illinois 1960


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Panduit World Headquarters - 2010

Corporate Headquarters beginning in 2010 4 miles southwest of previous location

Five-story building, 250,000 square feet, LEED Go

Certified

Pandui t World Headquarters18900 Panduit DriveTinley Park, IllinoisPhone: (708) 532-1800


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GROWTH


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TODAY

Welcome to Panduit! 8 Panduit Basics


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TODAY


Leadership Team

Annual Sales

Number of Employees

Manufacturing Facilities

Countries Served

R&D Investment

as % of annual Sales Revenue

$1 Billion +

5,000 +

10 locations

112

8 10%

Chief Executive Officer Gerald W. Caveney

President / Chief Operating Officer Tom Donovan

Where Do We Stand in the Market?

*Recognized as the global leaderin networking and electricalsolutions*

*Voted the bestservice and support in the industry*

*Viewed as an innovat ivedeveloper of products and solutions*


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TODAY



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OVERVIEW OF PANDUIT PRODUCTS &SOLUTIONS


Panduit Products Overview


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Panduit today is not only a manufacturer, but a solutions provider. Were a trustedadvisor who works with companies to address their most critical business challenges byintegrating enterprise systems to data centers to automated industrial spaces to ensureseamless communication and accurate data integrity.


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The Unified Physical Infrastructure Vision

Panduit leading-edge solutions help customers optimize the physical infrastructurethrough simplification, increased agility, and operational efficiency.

Panduits UPI-based solutions give customers the ability to connect, manage, andautomate communications, computing, power, control and security systems for asmarter, unified business foundation.

Consists of five systems which form the foundation on which all business systemsoperate:

Most businesses manage and operate these systems in compartments, whichduplicates efforts and creates risks that can negatively impact the business.

Panduit UPI consists of key solutions in the areas of communication, computing,control,power, and security, focused on the Data Center, Connected Building, andIndustrial Automation. Panduit can help businesses establish a robust physicalinfrastructure that integrates each of the five key systems to Connect, Manage, and

Automateand achieve maximum efficiency, effectiveness, and reliability.


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PANDUIT ENVIRONMENTAL POLICY

Welcome to Panduit! 16 Panduit Environmental Policy

Panduit and the EnvironmentAs a global manufacturer, Panduits commitment to corporate citizenship extends tobeing a good steward to the environment. Our goals are to provide customers withsuperior, high-performance electrical and networking solutions while followingresponsible environmental practices around the globe.

Pandui t is commi t ted to preventing pol lu t ion through:Compliance with applicable legal requirements and continual improvement of ourenvironmental performance. Our environmental policy is implemented through anEnvironmental Management System that includes:

Planning

Training

Implementation

Measurement

Reporting

Review

Panduit has implemented environmental programs to help minimize our environmentalfootprint and achieve our environmental objectives. Specific goals change from year toyear, but several principles guide Panduits programs:

Energy management

Reuse and recycling

Hazardous materialsmanagement

Design for environment

Third-Party EMS Registration

Energy ManagementPanduit manages its energy usage, and energy efficiency performance indicators arereviewed annually by top management. Projects focusing on energy efficiency areimplemented at all our manufacturing sites. Panduit:

Adheres to the ASHRAE 90.1:2004 standard for all future construction.

Seeks Leadership in Energy. has reduced energy usage significantly in recent years, while production rates

have risen significantly.

Reuse and Recycling Panduit recycles nearly all production waste and scrap, office paper, and received

packaging materials.

Each manufacturing unit reviews all inputs and outputs annually, and identifiespotential new recycling opportunities.

Panduit has reduced waste to landfill disposal below year 2000 levels.

Hazardous Material ManagementPanduit has prioritized minimization of hazardous material usage, and continues to

search for non-hazardous alternatives.

Design for Environment End-of-life and disposal considerations are incorporated in all product designs.

All new facilities are designed to be Leadership in Energy and Environmental Design(LEED) certified, and existing building are progressing toward that goal.


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PANDUIT ENVIRONMENTAL POLICY

Welcome to Panduit! 17 Panduit Environmental Policy

Environmental consideration of product design and revision is a mandatory step.

All Panduit catalog products comply with the material restrictions of EuropeanDirective 2002/95/EC on the Restriction of Hazardous Substances (RoHS).

All of Panduits packaging materials are free from heavy metals.

Our products are robust and last a long time.

Almost all of our products are plastic and can be easily recycled at end of life in thesame kinds of industrial recycling programs we ourselves use.

We dont use heavy metals or other things that can pollute ground or water if thecustomer throws them away instead of recycling.

Third-Party EMS Registration Panduits Environmental Management System (EMS) is independently evaluated

annually to assure that the EMS remains implemented and effective.

Panduit achieved ISO14001 registration in 2000 for all manufacturing operations:

ISO14001 is an international environmental certification standard. Companies whomeet this standard are able to remain more competitive in the global market.

Panduits Environmental Management System (EMS) Panduits Environmental Management System is mature, effective, and implemented

at all levels of the organization.

Panduit has an Environmental Manager dedicated to managing all aspects ofenvironmental policy and practice.

Each facility also has a local Environmental Representative.

The entire system is reviewed quarterly with Business Unit Managers, and at least

annually by the President.

Your Role Each Panduit employee, regardless of their job, has a role to play in protecting the

environment.

In the coming weeks, the work practices and habits that can protect theenvironment, and the facets of your job duties that may have impact on theenvironment, will be explained to you by your supervisor.

Some roles are common to all employees; for example, using the recyclingprograms to divert waste from landfill, and energy management techniques.

Some roles are very limited, such as chemical management techniques for thosewho will handle large quantities of hazardous chemicals or environmentallyunfriendly materials, such as oil or fluorescent lamps.

Whatever your job dutiesnext week or next year, or 10 years from now you willbe expected to protect the environment by following the 3 Cs of PanduitsEnvironmental Policy: Panduit is commi t tedto the prevention of pollution throughcompl iancewith environmental laws and cont inua l improvementof ourperformance.


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BUSINESS STRATEGY

Welcome to Panduit! 18 Panduit Business Strategy

Markets We Serve

The Panduit Advantage

Vision

To be the world leader in communications and electrical cabling solutions, expandingpast geographical boundaries, and providing i nnovat ive cus tom er so lu t ions.

Mission

Create long-term profitable global growth and employee opportunities by earningcustomer preference.

Notes:

Communications

Construction

Education

Energy

Enterprise

Finance

Government

Healthcare

Hospitality

Manufacturing

Transportation

Etc


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BUSINESS STRATEGY


TechnologyPanduit partners with industry leaders to develop and deliver high-value, integratedsolutions that streamline deployment of new technologies and provide optimum supportfor critical applications. Some of our partners include Cisco, EMC, General Cable, IBM,Rockwell Automation, the VCE Company, and Microsoft.

DistributionPanduit sells its solutions through distribution partners, though we are beginning to workwith Value-Added Resellers as well. Panduit supports its distribution partners with

industry-leading sales/marketing programs, training, and customer service.

IntegrationSystem integrator partners help customers fully realize the benefits of our physicalinfrastructure solutions by working with Panduit to develop designs that map the logicalto the physical infrastructure. We support our system integrator partners with PhysicalInfrastructure Efficiency assessments, system design and configuration tools, bestpractice design guides and certification/training programs.

EngineeringArchitects, engineers and consultants work with Panduit to design plans that look at all

aspects of the physical infrastructure to ensure optimal space utilization, energyefficiency, network performance and speed of deployment.

InstallersWhether its an upgrade to a data center, the installation of a control panel orimplementing maintenance and repair operations, our contractor and installer partnersdeliver verified system performance and help customers achieve project goals on time


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BUSINESS STRATEGY


and on budget. In fact, only Panduit Certified Installers (PCIs) can offer the Panduit

Certification PlusSystem Warranty.

Technology Leadership

Leverage our technology Innovate new products and solutions

Guide and counsel our customers and partners

Programs and Services

Assess customer needs and provide effective solutions Help customers realize cost savings Customers view us as long-term partner

Channel Enablement

Enable partners to be morecompetitive Focus on integrated solutions Optimize sales and revenue


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BUSINESS STRATEGY


Panduits growth goal is aggressive. It is determined on an annual basis, and thekey initiatives necessary to support it are determined as well.

On an annual basis, the executive team develops long-term plans to support thePanduit business strategy to better provide solutions to our customers.

Departments set Key Performance Measures, or KPMs that directly contributeto accomplishing the key initiatives identified by the executive team.

Managers set SMART goalsto support their departmental KPMs.

Employees in turn set SMART goalsfor the year that support the SMARTgoals of their supervisors or managers, and link directly to the departmentalKPMs.

In this way, individual employees have a direct impact on the companyssuccess.


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BUSINESS STRATEGY


How w i l l YOUR work s upport the Pandui t Business Strategy?

Notes:


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PANDUIT CULTURE

Welcome to Panduit! 24 Panduit Culture

Standards of Ethical ConductThe objective of the Standards of Ethical Conduct is to ensure that Panduit business isconducted with integrity, in an ethical manner, compliant with all laws and regulations,and without the existence or appearance of conflicts of interest.

These standards:

Prevent conflicts of interest and corrupt practices.

Show that ethical practices are important to Panduit.

Apply to all Panduit employees globally.

The minimum ethical standards state that Panduit employees must:

Maintain accurate business records.

Comply with applicable laws and regulations.

Maintain the confidentiality of Panduit information. Avoid conduct that may give the appearance of a conflict of interest (where

personal interests or activities influence or appear to influence the ability to act inthe best interest of Panduit).

Not accept anything of value from a competitor.

Accept only certain small gifts and business courtesies from suppliers.

Panduit Code of Conduct & Business Ethics Statement

Panduit will, at all times:

Conduct its business globally in an ethical manner Support our Core Values of Quality, Customer Focus, Integrity, Leadership, Initiative

and Results Focused, Superior Products, Optimum Systems and Processes, andTeamwork

Obey all laws in the countries in which we operate Interact in a fair, impartial and ethical manner with prospective and current employees,

suppliers, customers, partners and communities.

All Panduit employees are responsible for maintaining our ethical reputation, and will beprotected from harassment if they report suspected or actual unethical behaviors.

At Panduit, we will not accept, or tolerate any behavior that is in violation of our Code ofConduct and Business Ethics.


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PANDUIT CULTURE


Panduit Quality MissionOur people are empowered to continually improve processes and solutions inmeasurable ways, reducing variability around the performance target, to earn customerloyalty.

The Quality Statement Staff groups and manufacturing groups are equally involved in a never-ending process of

quality improvement, both in service and products, for greater customer satisfaction.

Our goal is to relentlessly improvequality in measurable ways.

While striving for zero defects, we will not knowingly ship any products which fail to meet

customer requirements.

We will provide the support, training, developmentand time to achieve this quality goal.

By attaining this goal, we will maintain leadership in our industry, provide superior growth,assure profitability and assure the future of the company and its employees.

X-Bar, No R X-Bar, No R means to reduce variability around the performance target.

X-Bar is the statistical term for average.

R is the symbol for range, a measure of variability.

When we say No R, were saying, No variability!

The dotted center line represents the performance target while the solid lines represent thecustomer specification limits.

The bell shaped curves represent the variability in our products and services.

As we go forward, we will reduce the width of that variability, while keeping the processaverage (dashed line at center) at the center of the customers requirements (dotted centerline).


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PANDUIT CULTURE


The One-Person Business

The One-Person Business is a new way to look at our jobs. It places quality

improvement in a personal perspective. Each of us is engaged in a One-Person

Business. We take care of our own share of Panduits total business.

ISO

Due to the broad customer base it serves, and recognizing its global marketplace, Panduit hasadopted the ISO9000 and ISO14000 series of standards as the basis for its quality andenvironmental system. Our Quality and Environmental Management System (QEMS) applies toall worldwide Design Control Units, Manufacturing Units, and Software DevelopmentGroups. ISO is an International Organization for Standards. Companies often get certifiedbecause customers require it. Also, the companies can gain continued or increased businessand maintain effective operations. Certification is achieved and maintained via audits that arecarried out both internally and by an independent 3rd party, accredited certification body.


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PANDUIT CULTURE


TWI

Training Within Industry

TWI is a training method that supports continuous process improvement andquality mission. This method is currently used in all of Panduit manufacturingand warehouse locations.

Job Instruction methodology teaches the How, What and Why

Standardized approach to training.

Improved time to proficiency, reduced customer complaints and which equals

reduced costs.


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KEY POLICIES &PROCEDURES


Benefits

As a regular full-time new hire of Panduit, you earnmore than a paycheck. You also receive a competitive package of benefits offeringflexibility, financial protection, and a foundation for future security.

Notes:


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Initial Employment Period Panduit has an initial probationary period. (See Procedure C1-0616) The intent is to ensure fit within Panduit on both sides of the employment

relationship.

Four calendar months (full-time) or equivalent amount of hours (part-time). During this period, your supervisor evaluates performance against expectations.

Potent ial act ion s:

Reclassify to regular employment status

Extension of the probationary period

Termination of employment

What is your role during this time?

Take ownership in the process and act as a driver of your probationary period.

Ensure you are proactive in scheduling time to meet with your manager tounderstand expectations, set goals, and obtain feedback on your performance.

Ensure you talk with and engage with your manager to get regular feedback.

Complete the required portions found in the Onboarding Activity Guide

Respect in the Workplace Panduit values respect, fairness, and equity.

Integrityis one of our Core Values.

Panduit is committed to providing a professional workplace and business

environment. Panduit believes strongly in keeping our work environment free from harassment.

Zero tolerance for any type o f harassment. (See ProcedureH2-2494)

All employees have responsibility to help assure that we avoid harassment.

Behaviors Inconsistent with Our Core Values Violence, inciting violence, or threatening violence. (See Procedure H1-1506)

Insubordination.

Falsifying work or time record or assisting another employee in doing so.

Sexual harassment.

Failure to follow the Employee Entrance/Work Station Badge Reader UsageProcedure. (WS2-0231)

Flagrant violation of safety rules.

Conflict Resolution Panduit believes that all employees have a voice.

Feel free to talk openly with your supervisor, 2nd level manager, Human Resource

Business Partner, or contact HR Service Center.


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If any concern you have is not resolved, you can request additional meetings with

the Vice President or call the Code of Conduct & Business Ethics Hotline.

Proper use of Electronic Resources

Panduit expects all employees to adhere to the Rules of Conduct outlined in ProcedureC1-0334 when they are using Panduits Network and/or when discussing Panduitrelated matters using Social Media, even while accessing these sites on a third-partynetwork outside of work.

Computer resources are property of Panduit.

All email messages, Instant Messages (IM), Office Communicator messages, andInternet usage should be business-related and is considered company property.

Use of Social Media sites for personal matters during work hours is prohibited.

Do not use your Panduit email account when accessing Social Media sites outside

of work.

If you identify yourself as an employee of Panduit, you are responsible forrepresenting the company in a professional manner.

May not reproduce copyrighted materials (such as third party software).

Workplace Dress

We maintain a high-quality, professional business environment, per H1-1949.

You should present a professional appearance that results in a favorable impressionwith internal and external customers.

It is your responsibility to be aware of the workplace dress required for your specificarea.

Note that employees working in the production areas may have some specific dresscode requirements for safety purposes (ex. type of shoes worn, no loose clothing, andno dangling jewelry). This will be addressed at each location.

Smoking Policy

Tobacco use of any kind is not al low ed in any Panduit facility, or anywhere onPanduit property. This includes the parking lot or in an employees vehicle and appliesto smoking, use of chewing tobacco or electronic cigarettes.

Smoking cessation help is available to anyone who would like to quit smoking. Any

employee who does not follow this procedure will be subject to the disciplinary actions

outlined in procedure H1-1506, Job Security.


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Drug Free Workplace

Panduit enforces a drug-free work environment per H1-1506.

All of the following are grounds for immediate dismissal:

Use, possession and/or sale of marijuana, narcotics, or illicit dangerous drugs

Refusing to take a drug or alcohol test Being under the influence of an intoxicant

Photography and Property Control

To ensure confidentiality is maintained:

Cameras are not allowed inside any Panduit facility without proper approval per

procedure C1-0394. Camera phones may not be used inside any facility and may not be brought into any

production area.

The purchase, possession, and/or usage of cameras for Panduit business must

have the appropriate approvals.

No property such as tools, equipment, product or scrap items may be taken out of

any Panduit facility without an approved property pass.

Note:

Employees are often allowed to take scrap boxes home. For example, if you are moving

and need boxes, Panduit will allow you to take scrap cartons as long as a property passis filled out and approved. Any parcel, package or container of any type being removed

from, or brought into, a Panduit facility is subject to search by the Security Officer.

Checks will be conducted on a random, unscheduled basis.

Time and Attendance Overview

Adherence to time and attendance policies and procedures is taken seriously atPanduit. As part of your onboarding process, you should thoroughly explore theEmployee Handbook on Connect, which links to time and attendance policies and

procedures.


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Doors to restricted areas will not open unless an employees badge has beencoded for access.

Employee Absences

Report to work on time each scheduled work day.

If unable to workbecause of illness, injury, or other emergency, notify Supervisoras soon as possible.

Absences must be reported daily or as required by Supervisor.

Contact our short-term disability vendor if absence is more than five days induration.

Standard business hours are between 8:00am and 5:00pm local time, Mondaythrough Friday. Individual departments must be operational during these times

Lunch and Breaks

Lunch breaks differ by location and shift. Check with your supervisor or manager.


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PERFORMANCE &COMPENSATION


Performance Management

The performance management process is an important strategic roadmap to continuallyenhance the talent, performance, and successes of the organization:

Employees upgrade their skills and performance.

Panduit increases overall company performance and profitability.

Information about the process, links to training and procedures, and the timeline for theperformance management cycle can be found on ConnectHRMy Performance.

Performance Management Cycle


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PERFORMANCE &COMPENSATION


Compensation Philosophy

External competitiveness

Internal equity Pay for performance

Annual appraisal and increase process

Midyear process

Opportunities for Pay Increases

Merit Pay

Based on Performance and Position in Range

Annually at the end of March for U.S. Employees or April 1st for employeesoutside the U.S.

Promotional Pay

Move to job with increased scope and responsibilities and an increase in paygrade

Career-path promotions occur in October or March/April

Promotions from bidding on an internal job occur throughout the year


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EMPLOYEE DEVELOPMENT

Welcome to Panduit! 40 Employee Development

Employee Development Philosophy

Panduit believes that development

Is the shared responsibility of each employee, his or her manager, and Panduit

each having a unique and important role.

Is focused on goals important to both the organization and the individual.

Happens over time it is a process, not an event.

Is achieved through meaningful experiences, honest feedback, relationships withothers, and participation in formal learning programs.

Employee Development Process

Identification of competencies critical to success in job role (global competencymodel).

Self and manager assessment of job role competencies.

Creation of an Individual Development Plan (IDP) focused on key areas ofskill/competency development.

Employee Development Tools & Resources

Visit the My Developmentsite through the Human Resources site on Connect

Leadership Framework (on Connect)

Global Learning Network: eLearning Resources (On Connect)

Corporate Library: Book & Audio Selections

Lominger FYI For Your Improvement: Development Remedies


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Panduit Leadership Framework

The Panduit LeadershipFramework is outlinedbelow. The framework

highlights three criticalleadership activities,and the 12competencies (skills,attributes, andbehaviors) required toachieve success in eachof these areas.

By focusing on thesecritical leadership

activities, we are betterable to build ourcapabilities, achievebusiness objectives andimprove organizationalperformance.


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Career Opportunities

Internal Recruitment Process

Panduit is a strong supporter of movement within the organization based on yourcareer desires.

We have a job posting process to make employees aware of current job openings.

Job openings are posted for 10 days.

Employees may bid on an open position using iRecruitment link on Connect


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KEY TAKEAWAYS

Handoff to Onboarding

Your journey begins now!

Key Takeaways

Identify three things that you learned today that you thought were the most interesting,the most important, or the most relevant to you.

1.

2.

3.

2014 new hire orientation participant guide_6!16!14

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