Staples Europe Business Intelligence

Customer Case

“The road to HANA”

SAP Innovation Forum April 8th, 2015 Alexander Steegers Head of BICC, Staples Europe

Staples Europe BI - “The Road to HANA”

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2014: BI Strategy & European Design

2018: One BI

2016-2017: Rollout & leverage HANA

2015: Build, Test & Deploy Release 1

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Staples today Global coverage - 26 countries

• Staples is the world’s largest office products company.

• We’re committed to making it easy for our customers around the globe to buy a wide range of office products, including supplies, technology, furniture and business services

• With $25 billion in sales, Staples serves businesses of all sizes and consumers in 26 countries throughout North & South America, Europe, Asia and Australia.

Future Vision of Staples

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Staples Europe Operations - Current complexity

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Many different processes • 3 channels • 16 countries • 40 Business Units -> 40 ways of doing things

Many different systems

• 18 ERP systems • 800 applications • 8+ data centers

Other

Staples Europe - Current BI Landscape

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ERP’s (18x)

Business Objects Web Intelligence 3.1

EDW2go SAP2go BU’s (8) SAP BW 1 BU EuDW 100% Europe (40BU’s)

PDM

BEX

Application feeds

Etc…

Local Reporting Solutions

Staples Europe - Growth through common business processes and standard IT platform

The FAST program – ‘Facilitate Accelerated Staples Transformation’ will harmonize business processes and applications across Europe and between channels to support the business in the future.

Objectives for the FAST program are:

• Standard harmonized business processes across Europe and between channels

• A harmonized system landscape for Staples Europe, based on a single ERP system

• Deliver faster business change and a new breakthrough

• Create new business capabilities which are required to facilitate transformation

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SAP ECC Business Transactions Vendor Master Customer Master

BI Strategy - Conceptual BI end state

Data feeds to European

Applications

Market data Competitor Market share Social Media

STIBO STEP

Article Master

One common platform One version of the truth

European Data Governance

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Manhattan Warehouse management

Retail POS Store transactions

JDA Demand Fulfill

MKT & Web

Customer behavior

Data Workspaces

Data Workspaces

Etc… Other sources

Fuzzy Search

SAP ECC

Vendor Master Customer Master

Article Sales/Site Master Operational transactions

FAST BI Landscape - Release 1 scope

EuDW

STIBO STEP

Article Core Master Data

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Manhattan

Warehouse Management Transactions

SFDC

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Advanced Analytics Predictive models, data mining

Solution: SAP BO Predictive Analysis, SAS

Self Service Interactive data exploration & visualization

Solution: SAP Lumira

Reports & Dashboards European governed reports & dashboards

Solution: SAP BI Launchpad, BO Webi, Design Studio, BI Mobile

Operating Insight Monitor & execute operational processes, Operational, Financial & Legal documents

Solution: Source Systems (SAPECC, Manhattan, JDA, etc)

Staples BI - Customer Solution View

Lumira Design Studio Webi

BI

Mobile

6. High Level Functional Design Front End SAP

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FAST BI – European Design High Level Approach

5. High Level Functional Design Back End SAP

2. High Level Design for all architecture layers

7. Align Designs & Estimate

8. Sign off EPM

3. (Non) Functional Requirements

4. High Level Functional Design Data Extracts (SAP & non-SAP)

Preparation Execution

1. Learning Environment

9. Project/Change Management

FAST BI - Phased delivery approach Release 1

Rel 1A Rel 1B Rel 1C

BI Release 1A (50% effort) - HANA & BO platform - Source system Interfaces - Data Model - 27 standard European reports - SelfService Lumira - User authorization - Fuzzy search - EuDW & SFDC outbound interface - User Training - Post Go Live support

BI Release 1B (30% effort) - Data Model (extension) - 25 standard reports - Self Service enhancement - Dashboarding - Enhanced authorization - User Training - Post Go Live support

BI Release 1C (20% effort) - 30 standard reports - Self Service extension - Mobile - User Training - Post Go Live support

FAST Project Go Live 1st BU FAST

Rel2

HANA BI Program challenges

Challenges

• Greenfield implementation

• Advanced solution design

• Parallel program with ERP, Warehouse Mgt & MDM implementation

• Resource skills & experience

• New hosting partner

• New support partner

• Perception HANA

Recommendations

• Stakeholder management: Executive Sponsor, business buy-in

• Governance: Process Owner, business owner, SteerCo

• Functional Integration: BI integrated part of business process design, accountability

• Delivery partner: Align on approach, deliverables, planning

• Resourcing Timely search, experience & skills

• Environments: Timely delivery & config

• Service Introduction: Experience support partner

• Scope Think big, act small. Phased approach

• Planning: Dependency source systems

• Vendor collaboration SAP design check, solution roadmap

HANA BI program recommendations

Staples HANA BI Roadmap

Legacy European Data Warehouse

Leverage HANA platform

FAST HANA BI Implementation Detailed

Design, Build, Test

Country Deployments

European Design

2014 2015 2016 2017 2018 2019

- Onboard other data sources - Expand Self Service - Advanced analytics - Data Workspaces for key initiatives

One BI Grow to Pan European solution

AS-IS Continue to support European information demand, pan European application feeds EuDW End of life

One BI 100% EU coverage

Deploy Release1

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