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20140503 iso20000 - itsm20 fb it service management foundation bridge based on iso iec 20000

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IT Service Management Foundation based on ISO/IEC 20000 Presented to: Alessandro da Silva Grillo 3 May 2014 drs. Bernd W.E. Taselaar Chief Executive Officer 5034303.20272109 EXIN The global independent certification institute for ICT Professionals

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Page 1: 20140503 iso20000 - itsm20 fb it service management foundation bridge based on iso iec 20000

IT Service Management

Foundation

based on ISO/IEC 20000

Presented to:

Alessandro da Silva Grillo

3 May 2014

drs. Bernd W.E. TaselaarChief Executive Officer5034303.20272109

EXINThe global independent certification institute for ICT Professionals

Sistemas de Gestão nas TIs: ISO27001 e ISO20000 ... · Certified Processes Auditor (BSI) Certified Project Manager C-Level ... Interno, mas deve estar ... (Sistemas de ISO27001 ISO20000,

ISO/IEC 20000 Part 1 – the next edition Cooper.pdf · ISO/IEC 20000 Part 1 – the next edition ... editor for ISO20000 part 1 ©Service 20000 Synopsis ... Aligned to 9001 with

ITIL and ISO20000 – Pick One or Use Both? · PDF fileITIL and ISO20000 – Pick One or Use Both? Track: Business Services. ... ISO20000 Certification o ... but a formal audit and

ISO/IEC 20000 IT Service Management Benefits and ...€¦ · ISO/IEC 20000 consists of two parts, ISO/IEC 20000-1 and ISO/IEC 20000-2. The first part of the standard (ISO/IEC 20000-1)

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2009-03 - ITIL v3 and ISO20000

SC7-ISO20000 Alignment issues - PublicationsList.orgpublicationslist.org/data/a.april/ref-414/ISO-ITIL Alignment.pdf · SC7-ISO20000 Alignment issues ... 6.7 Audit 6.8 Problem Resolution

Revising ISO/IEC 20000 to fit the future of service management · PDF fileto fit the future of service management Name: Lynda Cooper Date: ... • UKAS assessor for ISO20000 and ISO27001

IS 006 - ISO/IEC 20000-1 - tuv-nord.com · PDF fileIS 006 - ISO/IEC 20000-1 Internal Auditor Training ... • Planning of internal auditing. ... iso20000-internal-auditor-training

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5 Razones para Implantar la ISO 20000 · 5 Razones para Implantar la Norma ISO20000 Speaker Bio & Company Information Consultora de Seguridad Informática desde el año 2007, desarrollando

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ITIL & ISO20000 Roadmap at Fermilabcd-docdb.fnal.gov/0031/003168/002/kaletka-fermi-iso2000-itil.pdf · ISO20000 Readiness Assessment • Contracted with BMC/Plexent to do an ISO20000

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