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Dishwasher 2014 Dishwasher Training 1

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  • Dishwasher

    2014 Dishwasher Training

    1

    PresenterPresentation NotesWelcome to the 2014 Dishwasher course. This course will prepare you for the 2014 dishwasher certification exam. The 2014 line up includes 3 units the DW80H9570, 9550 and 9530.

  • 2

    Contents

    1. Product Information

    2. 2014 Design Changes / Components

    3. Features Installation Proper User Care

    4. Test Mode Troubleshooting

    5. 2013 Review & Updates

    PresenterPresentation NotesThe following course will cover the following. Product information2014 Design Changes and ComponentsFeatures, Installation and proper user careTest Mode Troubleshooting2013 Review and update.

  • 3

    Overall Design 1. Door Design

    DW80H9970US (Color : STSS); Chef Collection

    3

    PresenterPresentation NotesFinger Print proof stainless finshThe 9970 is the higher end of the 3 models

  • 4

    Overall Design 1. Door Design

    DW80H9950US (Color STSS)

    4

    PresenterPresentation NotesMid Range 9950 features front display and the only one with this style handle

  • 5

    Overall Design 1. Door Design

    DW80H9930 (Color STSS)

    5

    PresenterPresentation NotesThe lower end H9930 has no front display but comes with a front facing Blue LED light that turns on while running

  • 6

    Model Hierarchy

    $1,099

    $1,199

    $1,299

    $1,399

    $1,499

    $1,599

    $1,699

    44dBA 42dBA 40dBA

    Front Indicator : LED Light Wide display Noise Level : 2dBA 1Cycle & 1 Option added

    Upper Rack : 1 Pair of Fold down tine added

    (On/Off) (Progress/Remaining Time)

    (Self Clean) (Speed Booster)

    Chef Collection Dishwasher Front Indicator : Wide display Star display Noise Level : 2dBA Anti-finger print coated Platinum Brushed Stainless Steel

    (Micro hole Indicator)

    6

    PresenterPresentation NotesPrice point and Noise reduction technology

  • 7

    Dishwasher History Main Innovation 1850s

    60years 1910s

    60years 1970s

    40years

    2014

    World 1st Microprocessor-controlled

    Dishwasher By Miele

    1st Electric Dishwasher

    By GE

    World 1st Linear Movement

    WaterWall dishwasher

    1st Dishwasher patent By Joel Houghton in USA

    1886 1st practical dishwasher

    from Josephine Cochran ( founder)

    7

    PresenterPresentation NotesHistory of Dishwashers.. First ever linear movement water wall dishwasher.

  • Product Information Model number

    8

    Number

    PresenterPresentation NotesIdentifying the product model, D W stands for Dishwasher, 80 stands for the height of the product and the letter following the first two numbers tells you the year the product came out.

  • 9

    Product Information Serial number

    PresenterPresentation NotesSerial number Identification, notice the 8th and 9th location of the production year and production month.

  • Specification

    Model

    NEW MODEL MODEL

    DW80H9950US DW80H9970US DW80H9930US DW80F800UWS DW80F600UTS/ UTB/UTW

    Design Specifications

    Panel Control Silver Silver Silver Silver Silver/Black /White

    Control Type Touch Touch Touch Touch Touch

    Frame Front STS STS STS/Black/White

    Basket Handle Blue + STS Gray + STS Gray

    Function Specifications

    Soil Detection Sensors O O O O O

    Drying method Air diffusion condensing Air diffusion condensing

    Basket Height Adjustment One-touch One-touch 2-stage

    Leakage Sensor O O O O O

    Programs

    6 (Auto, Normal, Heavy, Delicate, Express60

    Self Clean)

    6 (Auto, Normal, Heavy, Delicate, Express60

    Self Clean)

    5 (Auto, Normal, Heavy, Delicate, Express60)

    6 (Normal, Heavy, Delicate, Pot & Pans, Quick+, Smart Auto)

    4 (Normal, Heavy, Delicate, Smart Auto)

    Options

    6 (Half Load wash, Targeted zone, Sanitize, Dry+,

    Delay start, Speed boost)

    6 (Half Load wash,

    Targeted zone, Sanitize, Dry+, Delay start,

    Speed boost)

    5 (Half Load wash,

    Targeted zone, Sanitize, Dry+, Delay start)

    6 (Delay Start, Sanitize, Half Load, Storm Wash,

    Child Lock, Start & Drain)

    4 (Sanitize, Child Lock,

    Delay Start, Start & Drain) 10

    Specifications

    PresenterPresentation NotesThe following is a specification chart for this years lineup. Take a few moments to review.

  • Things to Note about our models! Cleaning

    For a dishwasher to clean properly the internal temperature must reach

    120 degrees

    Rinse Aid Rinse aid improves Drying and

    Rinsing performance. The Rinse Aid Lamp will light if rinse aid is low, if this happens

    30 mins will be added to the cycle

    Sanitize If Sanitize is selected the water

    temperature will reach 162 degrees. Delicate can not be selected if sanitize

    option is used

    NTC Thermistor NTC stands for negative temperature

    Coefficient. As temperature cools, resistance rises. All dishwashers use

    this type of thermistor

    Turbidity Sensor The turbidity sensor is used to check water

    clarity

    ECS Sensor The ECS is used on the 2013 DW80F

    model, to measure water temperature and presences of water

    PresenterPresentation NotesListed are things you should know about our dishwashers

    Cleaning For a dishwasher to clean properly the internal temperature must reach 120 degrees.Rinse Aid Rinse aid improves Drying and Rinsing performance. The Rinse Aid Lamp will light if rinse aid is low, if this happens 30 mins will be added to the cycleSanitize If Sanitize is selected the water temperature will reach 162 degrees. Delicate can not be selected if sanitize option is usedNTC Thermistor NTC stands for negative temperature Coefficient. As temperature cools, resistance rises. All dishwashers use this type of thermistorTurbidity Sensor The turbidity sensor is used to check water clarity

  • 2014 Design Changes

    12

    PresenterPresentation NotesThe following will cover the 2014 design changes

  • 13

    The Samsung door spring has completely changed for 2014. Notice you have easy access to components after removal of the insolation and the side cover.

    Design Changes - Spring Door Change

    Water Valve

    Support Spring

    PresenterPresentation NotesThe Samsung door spring has completely changed for 2014. Notice you have easy access to components from the side of the unit after removal of the insolation and the side cover.

  • 14

    The 2014 dishwasher now uses a T20 torx screw to adjust the back leg.

    Design Changes - Leg Adjusting Screw Type

    T20 Torx

    PresenterPresentation NotesThe leg adjustor has changed for 2014. Samsung now uses a T20 Torx Screw to adjust the back leveling leg

  • 15

    NEW

    Design Changes - New Water Wall Design

    PresenterPresentation NotesThe new water wall design has replaced the older spray arm design. The water wall will reach more areas of the tub to improve washing performance in the corners of the tub.

    Note if arm is blocked a 7E error will be displayed on the screen

  • 16

    WaterWall washing system The Samsung DW9900H Dishwasher with WaterWall technology offers a superior dishwashing experience that perfectly cleans your dirtiest dishes, runs quieter than the rest, and consumes less energy to save money.

    16

    [79%] [100%]

    Coverage comparison with brownie dish

    Design Changes - New Water Wall Design

  • 17

  • 18

  • 19

    Nozzle

    Reflecting vane

    Time-controllable AC motor

    Timing belt

    Holder vane

    Design Changes - New Water Wall Design

    Nozzles from backside shoot six water jets. Reflecting vane change the direction and

    shape of water jets. Time-controllable motor with timing belt and

    pulley move the reflecting vane back and forth.

    PresenterPresentation NotesNozzles from backside shoot six water jets.Reflecting vane change the direction and shape of water jets.Time-controllable motor with timing belt and pulley move thereflecting vane back and forth

  • 20

    New designed pump No chopper blade No heater

    Design Changes - New Sump Assy

    Turbidity

    Thermistor

    PresenterPresentation NotesThe new sump assembly does not have a chopper blade or heater. Unless its cracked there should not be a reason to replace it. The Turbidity sensor that senses water clarity is replaceable on its own and the Thermistor that measures the water temperature is also replaceable.

  • 21

    Drain Pump

    Distributor

    Heater / Circulation pump

    Distributor Motor

    Micro Switch

    Turbidity

    Design Changes - Major Components

    PresenterPresentation NotesAll major components are laid out in this picture. Drain pump , Turbidity , heater circulation pump combo, distributor housing, micro switch and distributor motor.

  • 22

    Design Changes - Heater Circulation Pump

    The Heater Circulation Pump will heat and circulate the water.

    PresenterPresentation NotesThe Heater Circulation Pump will heat and circulate the water. Note that the heater has two internal TCOs that should be checked if a product has a no heating issue

  • 23

    Design Changes - Water distributor

    Micro Switch

    D. Motor

    Micro Switch

    PresenterPresentation NotesThe Distributor motor will move the distributor into the different positions, the micro switch will communicate and activate positions from the main board.

  • 24

    120 V Motor 30 RPM

    Magnetic Read Switch

    Design Changes - Water Wall Motor

    Remove cover to check Voltage of

    motor

    Note if arm is blocked a 7E error will be displayed on the screen

    PresenterPresentation NotesA 120Volt AC motor powers the movement of the water wall arm. A Magnetic read switch sends the main board a signal when the arm passes over it.. The location of the magnetic switch is right next to the water wall motor. You can check the voltage of the motor by removing the back cover and checking the connector.

  • 25

    Main Board

    The Main PCB is located on the side of the unit. Its recommend you remove both if working with pumps and hoses, water may leak into the

    Inverter Board

    Design Changes - Main Board & Driver Board Location

    PresenterPresentation NotesThe Main PCB is located on the side of the unit. The driver board is located behind it to the right.. Its recommend you remove both if working with pumps and hoses, water may leak into driver board if flipped to the back

  • 26

    Old New

    Design Changes - New Dispenser

    PresenterPresentation NotesThe older dispenser would not open if the unit was over filled or if something was blocking the dispenser door from opening. This years design slides to the side, which improves these type of issues from happening.

  • Features Installation

    Proper User Care

    27

    PresenterPresentation NotesThe following section will cover features, installation and proper user care of the dishwasher.

  • Check Height of loop, adjust if necessary Check installation location of drain hose

    A correct installation should have a high loop on the hose, a minimum of 30inches from the floor. The Drain hose should also be attached before the trap.

    DW80H - Proper installation of the drain hose

    PresenterPresentation NotesA correct installation should have a high loop on the hose, a minimum of 30inches from the floor. The Drain hose should also be attached before the trap. Insure correct installation before servicing a unit.

    Check Height Check installation location of drain hose

  • 29

    Depending on the location of the sink, if the sink is on the right of the unit, the hose should be screwed with a clip to the back like shown in the image.

    DW80H - Proper installation of the drain hose

    PresenterPresentation NotesThe new dishwasher will come with a clip and screw for the drain hose. Screw the clip to the Depending on the location of the sink, if the sink is on the Right of the unit, the hose should be screwed with a clip to the back of the unit.

  • Adjusting the Legs

    Adjusting the legs will allow you to level the machine. The back leveling leg could be adjusted by the center rotating screw.

    DW80H - Leveling a unit

    PresenterPresentation Notesadjusting the legs will allow you to level the machine. The back leveling leg could be adjusted by the center rotating screw.

  • Put the level on the top center of the cavity

    Put the level on the side wall against the gasket

    Leveling

    Open the door and place the level against the top of the tub on the inside and check if the dishwasher is level. If not level, adjust the leveling legs at the bottom front of the dishwasher until dishwasher is level. Use the level to check the level front to the back as shown

    DW80H - Leveling a unit

    PresenterPresentation NotesOpen the door and place the level against the top of the tub on the inside and check if the dishwasher is level. If not level, adjust the leveling legs at the bottom front of the dishwasher until dishwasher is level.

    Use the level to check the level front to the back as shown

  • (DW80H9970US) (DW80H9950US)

    DW80H9930US)

    Control Panel

    The 70US and 50US share the same control panel, the lower end 30US model will have a slightly different control panel. The Self Clean and Upper wash options are removed from the lower end model. As well as the speed boost option.

    DW80H Control Panel

    PresenterPresentation NotesThe 70US and 50US share the same control panel, the lower end 30US model will have a slightly different control panel. The Self Clean and Upper wash options are removed from the lower end model. As well as the speed boost option.

  • Adjusting the Rank

    Rack Adjuster makes it easier to arrange dishes

    DW80H - Rack Adjustments

    PresenterPresentation NotesRack Adjuster makes it easier to arrange dishes

  • 34

    Absolute Convenience

    Professional chefs go through a lot of cutlery, which is why Samsung created the bonus rack with FlexTray rack on the Samsung new dishwasher. Please fill this flexible and transportable tray with any size or shape of cutlery. Designed with convenience in mind, it makes loading and unloading easier than ever before.

    34

    DW80H - Flex Tray

  • 35

    Premium Feel

    35

    Premium product need to have 3F(Fit, Feel, Finish). The soft rail is upgraded feature to move premium mark for Samsungs dishwasher. It can serve less shaking with premium rails, it provides increased stability that allows the rack to move smoothly, even under the weight of heavy items and even with an unbalanced load.

    DW80H - Soft Rail

  • Cycle Settings

    Select the appropriate wash cycle depending on the soil level of your dishes. After you select a cycle, the cycle on light for that cycle lights up. Also, upper and lower zone light are turned on by default.

    DW80H - Cycle Settings

    PresenterPresentation NotesSelect the appropriate wash cycle depending on the soil level of your dishes. After you select a cycle, the cycle on light for that cycle lights up. Also the upper and lower zone lights are turned on by default.

  • 37

    Trouble Shooting

    Cycle chart

    The numbers in parentheses in the Last Rinse column represent the temperature when you select Sanitize. When you select the Auto or Normal cycle, you can eliminate the (flexible) steps depending on the soil level of the dishes. The water consumption and wash time time varies depending on the steps or options you add, and on the pressure and temperature of the supplied water. When the Rinse Aid is empty, wash time and Last Rinse temperature can increase a little.

    Cycle Pre-wash1 Pre-

    wash2 Main wash

    Rinse 1

    Rinse 2

    Rinse 3

    Rinse 4

    Last Rinse [Sanitize]

    Dry (min.)

    Water [gal()]

    Time (min.)

    Auto 138 F (59 C) 136 F (58 C) [162 F (72 C)]

    6.39 ~ 3.69 (24.2 ~ 14 )

    158 ~ 111

    Normal 143 ~ 118 F (62 ~ 48 C) 136 F (58 C) [162 F (72 C)]

    6.34 ~ 2.85 (24 ~ 10.8 ) 144 ~102

    Heavy 149 F (65 C)

    158 F (70 C) [162 F (72 C)]

    6.31 (23.9 ) 158

    Delicate 122 F (50 C) 149 F (65 C) 4.59

    (17.4 ) 120

    Express 60'

    140 F (60 C)

    149 F (65 C) [162 F (72 C)]

    3.69 (14 ) 60

  • Self Clean: Select this option to wash the dishwasher tub without dishware and , upper and lower option are turned off by default.

    Explanation of Features

    Self Clean

    DW80H -

    PresenterPresentation NotesSelf Clean: Select this option to wash the dishwasher tub without dishware and upper - lower option are turned off by default.

  • Explanation of Features

    Upper and Lower Wash Settings

    A new feature for this dishwasher is the ability to wash the Top only or Bottom only, select this feature to wash small loads. If zone booster L is selected this will shut off the left side and apply more power to the Right, if Zone booster R is selected this will shut off the Right side and apply more power to the left.

    DW80H -

    PresenterPresentation NotesA new feature for this dishwasher is the ability to wash the Top only or Bottom only, select this feature to wash small loads.

    If zone booster L is selected this will shut off the left side and apply more power to the Right, if Zone booster R is selected this will shut off the Right side and apply more power to the left.

  • 40

    Zone Booster

    Controllable intensive washing

    Ensure your entire load comes out clean and sparkling with the Controllable Intensive Washing function on the new Samsung dishwasher. Place heavily soiled pots and pans on one side, targeting them for a high pressure and temperature wash to remove grease and food particles. Put plates and glasses on the other side for a normal wash with lighter water stream. When you select Zone Booster option, 16min will be added in total with a higher pressure water(260mbar) and hotter water(70C).

    Light Soiled

    Heavy Soiled

    40

    DW80H -

  • Explanation of Features

    Option / Time Settings

    Select Speed Boost option to reduce the washing time . If you select this temperature will slightly increase and the machine will have a shorter wash time Sanitize will raise the temperature to 162 degrees F in the final rinse cycle for high temp sanitization. When the temp reaches 155 degrees the lamp will blink and remain illuminated until the sanitize option ends. When you open the door or press power the sanitize lamp turns off. Dry + is used when you want your dishes extra dry, the same as sanitize the temperature will go up to 162 degrees in the final rinse cycle and dry time is also increased. If Dry + is held for 3 seconds the child lock will activate and all the buttons on the control panel will be locked out, repeat process to remove the child lock.

    DW80H -

    PresenterPresentation NotesSelect Speed Boost option to reduce the washing time . If you select this temperature will slightly increase and the machine will have a shorter wash time.

    Sanitize will raise the temperature to 162 degrees F in the final rinse cycle for high temp sanitization. When the temp reaches 155 degrees the lamp will blink and remain illuminated until the sanitize option ends. When you open the door or press power the sanitize lamp turns off.

    Dry + is used when you want your dishes extra dry, the same as sanitize the temperature will go up to 162 degrees in the final rinse cycle and dry time is also increased. If Dry + is held for 3 seconds the child lock will activate and all the buttons on the control panel will be locked out, repeat process to remove the child lock.

    Use delay start to delay a cycle up to 24 hours in one hour increments. To increase the delay start time, press or hold Delay start. The hour displayed indicates the time at which the wash will start. After setting the delay time, press start and close the door to start the cycle. If you want to change the delay time once it has started press the reset button and turn off the dishwasher. Then , turn it back on and select the new cycle with the delay setting.

    Press start to start a cycle or hold for 3 seconds to Reset a cycle

  • 42

    Speed Booster

    Time Saving Option

    When you're ready to plate, but the dishes aren't washed yet, the Samsung new dishwasher can help. The Cycle Boost setting reduces the total time needed to complete the cleaning process, no matter the cycle type or load size. Get clean dishes instantly with this smart feature. So you still get hygienically clean and dry dishes, but in less time ideal for busy households and when entertaining. * DW80H9970US, DW80H9950US

    42

    25% save

    Washing Time

    Auto(Normal) Speed Booster

    135min 108min

    DW80H -

  • 43

    Self Clean

    Easy Maintenance

    DW9900H is Informing automatically when needed to be cleaned by Self Clean option. After washing 20~22 cycles, this button is flickering for 5min to inform you automatically. If you do self clean cycle or ignore this sign, the cycle usage count is cleared. Keep your dishwasher brand new!

    * DW80H9970US, DW80H9950US

    43

    DW80H -

  • Press delay start + sanitize for 3 seconds while the dishwasher is on. Press Sanitize button to select sub setting menu and press delay start button to change setting.

    Explanation of Features

    Setting Mode

    Setting Mode lets you adjust settings. Sound can be turned off or on, Put the water reflector into cleaning position and for the H9930 it allows LED brightness adjustment.

    DW80H -

    PresenterPresentation NotesSetting Mode lets you adjust settings. Sound can be turned off or on, Put the water reflector into cleaning position and for the H9930 it allows LED door brightness adjustment.

    To enter Press delay start and sanitize for 3 seconds while the dishwasher is on. Press Sanitize button to select sub setting menu and press delay start button to change setting.

  • Explanation of Features

    Setting Mode Sound On or Off

    In settings mode press sanitize until S On is displayed this indicates that the sound is on. When S off is displayed the sound will be turned off, to change press the delay start button.

    DW80H -

    PresenterPresentation Notes in settings mode press sanitize until S On is displayed this indicates that the sound is on.. When S off is displayed the sound will be turned off, to change press the delay start button.

  • Filter Screen

    Setting Mode Moving the Reflector

    Explanation of Features

    Reflector When cleaning out the filter screen if the reflector is in the way, move it by entering the Settings mode. Do not try to move it out of the way by pulling or pushing because it may become damaged. Press the sanitize button until the 4 horizontal lines display on the screen. Press start and close the door, the reflector will move to the front to allow you to clean filters.

    DW80H -

    PresenterPresentation NotesWhen cleaning out the filter screen if the reflector is in the way, move it by entering the Settings mode. Do not try to move it out of the way by pulling or pushing because it may damage the machine . Press the Sanitize button until the 4 horizontal lines display on the screen. Press start and close the door, the reflector will move to the front to allow you to clean filters.

  • Water Too Soft (oversudsing) can leave deposits on clean dishes. Too Hard can cause spotting/staining and poor wash ability

    Dishes -- Too Dirty (garbage disposal), Too Clean (oversudsing) Thoughts? (Drain Suds Lock) Detergent -- Chlorine, Enzyme, All-in-one & Tablets (oversudsing) Thoughts? (Suds Lock) Rinse Additive -- Liquid in dispenser, All-in-one Thoughts?

    Which Detergent Ingredients Give Best Dishwasher Performance ? Detergent with a separate rinse additive in the dispenser gives better drying performance. For tough baked on soils an Enzyme detergent is better at hydration of the food soils. For staining such as tomato, coffee and tea, a detergent with Chlorine bleach will work on the stains much better than an Enzyme based detergent. Now that phosphate content in dishwasher detergent has plummeted to 0.5 percent from as high as 8.7 percent, conditioned (soft) water is even more critical. The reduction of phosphates may cause spots and film on dishes that can form when the minerals and food bits combine during the wash. It is important to test water hardness for wash ability complaints.

    Proper Usage & User Care

    Tips when Washing

    DW80H -

    PresenterPresentation NotesWhich Detergent Ingredients Give Best Dishwasher Performance ?Detergent with a separate rinse additive in the dispenser gives better drying performance. For tough baked on soils an Enzyme detergent is better at hydration of the food soils. For staining such as tomato, coffee and tea, a detergent with Chlorine bleach will work on the stains much better than an Enzyme based detergent. Now that phosphate content in dishwasher detergent has plummeted to 0.5 percent from as high as 8.7 percent, conditioned (soft) water is even more critical. The reduction of phosphates may cause spots and film on dishes that can form when the minerals and food bits combine during the wash. It is important to test water hardness for wash ability complaints.

    WaterToo Soft (oversudsing) can leave deposits on clean dishes. Too Hard can cause spotting/staining and poor wash abilityDishes -- Too Dirty (garbage disposal), Too Clean (oversudsing) Thoughts? (Drain Suds Lock)Detergent -- Chlorine, Enzyme, All-in-one & Tablets (oversudsing) Thoughts? (Suds Lock)Rinse Additive -- Liquid in dispenser, All-in-one Thoughts

  • Proper Usage & User Care

    Cleaning Touchpad

    To prevent the touchpad from losing response sensitivity , follow these instructions: Touch the center of each keypad using one finger. Do not push. Clean the touch control surface regularly with a soft, damp cloth. Be careful not to touch more than one touch key pad at a time, except as directed

    DW80H -

    PresenterPresentation NotesTo prevent the touchpad from losing response sensitivity , follow these instructions: Touch the center of each keypad using one finger. Do not push. Clean the touch control surface regularly with a soft, damp cloth. Be careful not to touch more than one touch key pad at a time, except as directed

  • Cleaning Screen Filters

    Clean out the filters on a regular basis. Remove by turning the filter head Clean under running water. Depending on the usage of the machine and cleanliness of the dishes being washed the filters should be cleaned every few months to allow proper drainage of water. If left with out cleaning the customer may experience some drainage issues

    Proper Usage & User Care DW80H -

    PresenterPresentation NotesClean out the filters on a regular basis. Remove by turn the filter

    Clean under running water. Depending on the usage of the machine and cleanliness of the dishes being washed the filters should be cleaned every few months to allow proper drainage of water. If left with out cleaning the customer may experience some drainage issues

  • Technical Info

    50

    PresenterPresentation NotesTechnical information

  • Technical Info- Wire Diagram

    PresenterPresentation NotesThe wire diagram is found on your fast track or service manual. Notice the inverter board that operates the circulation and drain pump.

  • Schematic PCB Diagram

    CN101 1) LIVE 2) NC 3) NEUTRAL 4) NC 5) GND

    CN102 1) DC_LINK 2) NC 3) OVP_POWER 4) AGND 5) NC 6) OVP_SENSING 7) DGND 8)+5V

    CN403 1) +5V 2) SMARTTEST_RX 3) SMARTTEST_TX 4) DGND 6) NC

    CN502 1) HIGH-PRESSURE 2) GND 3) MotorVane_Low_SENSOR 4) GND 5) MotorVane_Up_SENSOR 6) GND 7) Sensor_Option_2 8) GND 9) RINSEAID-SHORTAGE-SENSOR 10) GND

    CN501 1) OVERFLOW_IN 2) GND 3) LEAKAGE_IN 4) GND 5) WATER-THERMISTOR 6) SNS+5V 7) Sensor_Option_1 8) SNS+5V 9) SNS+5V 10) SOFTNER_SENSOR 11) GND 12) FLOW_SENSOR 13) GND 14) SNS+5V

    CN402 1) +5V 2) GND 3) +12V 4) SUB_RX 5) SUB_TX 6) SUB_RESET 7) DOOR-SENSOR 8) NC 9) +12V

    CN503 1) SNS+5V 2) DISTRIBUTOR_SENSOR 3) TURBIDITY-RECIEVE 4) TURBIDITY-TRANSMIT 5) +5V 6) NC 7) NDOOR_LED 8) +12V

    CN301 1) +5V 2) DGND 3) /RESET 4) TOOL0 CN205 1) DRAIN-PUMP(AC)

    2) NC 3) DRAIN-PUMP(AC)

    CN201 11) PUMP-AC1 10) NC 9) BLDC 8) NC 7) PUMP-AC2 6) NC 5) DRY FANMOTOR 4) NC 3) DISTRIBUTOR MOTOR 2) NC 1) DISPENSER

    CN202 9) WATER_VALVE 8) NC 7) MOTORVANE_LOW(CW) 6) NC 5) MOTORVANE_LOW(CCW) 4) NC 3) DRY ACTUATOR 2) NC 1) WATER SOFTENER-1

    CN203 7) WATER SOFTENER-2 6) NC 5) VALVE WATER_TANK 4) NC 3) DRY HEATER 2) NC 1) MOTORVANE_UP(CW)

    CN204 5) MOTORVANE_UP(CCW) 4) NC 3) OPTION-1 2) NC 1) NC

    CN401 1) RELAY_SOURCE_INV 2) NC 3) GND 4) +5V 5) INVERTER_RX 6) INVERTER_TX

  • 53

    Drain Pump

    Circulation Pump

    Technical Info Inverter board Checking Circulation and Drain Pump

    Check for Continuity of the motor U V W

    PresenterPresentation NotesYour inverter board is located behind the main board in the back of the inner cavity. Check continuity between U V and W to confirm motor and wire harness operation.

  • 54

    Trouble Shooting Error Code Code When occur Symptom Possible Causes

    4E - When the number of detected water supply pulses is less than 10 within 20 seconds after water is supplied. - When the number of detected water supply pulses is less than 100 within 80 seconds after water is supplied. - When the target water level is not reached within 5 minutes after water is supplied.

    - If an error has occurred when the number of detected water supply pulses is less than 10 within 20 seconds after water is supplied, the water supply valve is turned on once and waits. - All driving parts except for the drain part are turned off and draining (20 seconds ON/ 5 seconds OFF) is performed for 3 minutes.

    - The water supply pressure is low. - The water supply valve is closed. - The aqua stop is out of order. - The case brake fails to detect the pulse.

    5E - In case the power of the drain pump power exceed 20W in the operation of the Drain pump even if it operates with 3 times.

    - The driving part stops. - A foreign object has entered the drain pump and the pump is stuck. - The drain pump is out of order. -The Main PBA is out of order. - The Inverter PBA is out of order.

    PE - When the location is not detected for 2 minutes after the synchronous motor operation. (In Test Mode, when the location is not detected for 1 minute.) - In the cleaning section, when the location is not detected for 3 minutes.

    - Draining (20 seconds on/5 seconds off) is performed for 3 minutes.

    - The synchronous motor is out of order. - The location in the cam is incorrect.

    tE - When the temperature sensor data output is equal to or greater than approximately 4.5V or is equal to or less than approximately 0.2V - When the water temperature is detected as equal to or less than -3oC for 30 seconds in succession during the cleaning the heater operation.

    - Draining (20 seconds on/5 seconds off) is performed for 3 minutes.

    - The thermistor is out of order.

    HE-1 - The start temperature is saved 30 seconds after heating starts. Thereafter, if the temperature change is equal to or less than 4 for 10 minutes, the heater relay is turned off for 1 second and then restarts heating. Then, if the temperature change is equal to or less than 4oC for 10 minutes again, an HE-1 error occurs.

    - Draining (20 seconds on/5 seconds off) is performed for 3 minutes.

    - The heater is out of order. - The heater is improperly connected.

    HE - When the temperature is measured as equal to or greater than 80oC for 3 seconds.

    - The driving part stops and the main relay is turned off.

    - The heater is out of order. - The thermistor is out of order.

    bE2 - When the button is pressed and held for 30 continuous seconds or longer.

    - Normally working at washing mode - The touch button is out of order. - An object is on the touch button.

  • 55

    Trouble Shooting Code When occur Symptom Possible Causes

    bE3 - When IC communications between the Sub PBA and the touch button fails.

    - Normally working at washing mode - The touch button is out of order. - The sub PBA or touch button PBA is not properly connected.

    AE - When communications between the main PBA and the sub PBA fails for 24 seconds. (In Test Mode, communication fails for 6 seconds.)

    - Normally working at washing mode - The main PBA or sub PBA is out of order. - The communications connection for the main PBA or sub PBA is not properly connected.

    AE6 - When the response is not received from inverter PBA for 3 seconds, Inverter RELAY OFF for 2 minutes. After repeated 3 times, display the error code

    - The driving part stops. - The main PBA or Inverter PBA is out of order. - The communications connection for the main PBA or Inverter PBA is not properly connected.

    LE - When the water leakage sensor data is equal to or less than 3V for 3 seconds.

    - If sensor data over 3V is detected after draining (20 seconds on/5 seconds off) is performed for 3 minutes, the drain pump is turned off. If data over 3V is detected, draining is performed for 3 minutes and then the sensed data is checked again.

    - There is a water leak.

    OE - When the overflow sensor data is equal to or less than 3V for 5 seconds.

    - If sensor data over 3V is detected after draining (20 seconds on/5 seconds off) is performed for 3 minutes, the drain pump is turned off. If data over 3V is detected, draining is performed for 3 minutes and then the sensed data is checked again.

    - The case brake fails to detect the pulse. - The valve water is out of order.

    1E Case1) HPS detected water level Condition 1) When the high pressure switch (HPS) does not measure a high level after the completion of the water supply. Condition 2) 2-1) If the high pressure switch measures a low level for 3 continuous seconds while a wash is performed, the HPS is checked again. If a high level is detected, a normal operation is performed. If this is repeated 5 times, an 1E error occurs. 22) If the high pressure switch measures a low level for 3 continuous seconds while a wash is performed, the HPS is checked again. If a low level is detected, additional water is supplied for a predetermined period of time. If a low level is measured even after additional water is supplied twice, an 1E error occurs. Case2) power consumption of Circulation pump detected low water level

    - Draining (20 seconds on/5 seconds off) is performed for 3 minutes.

    - The motor is out of order. - The HPS is out of order. - If there are Bubbles in the tub - If the filter micro is clogged

  • 56

    Trouble Shooting Code When occur Symptom Possible Causes 3E Condition 1) When Main receives the Circulation pump error from the inverter, stop the drive the motor and restart again. If Main receive the motor error 11 times, turn off the motor for 5 minutes. At the third rest time, Error occurs. (When an error occurs, Heater is stopped immediately. And Heater ON after operating the circulating motor 10 seconds.) Condition 2) Washing(Rinsing) area : When Target rpm is 2600rpm or more and Circulation pump speed is 2400rpm or less continuously for three seconds, the operation is stopped. Retry 2 times in 3 seconds. When sensing 3 times, Inverter is turned off and retry in 5 minutes. At the third rest time, Error occurs. (If the condition of Low level water sensing, this error is ignored.)

    - 20 seconds ON/ 5 minute OFF. Drain for 3 minute.

    - A foreign object has entered the Circulation pump and the pump is stuck. - The Circulation pump is out of order. - The Main PBA is out of order. - The Inverter PBA is out of order.

    4E5 - When the number of detected water supply pulses are 200 at the Non-water supply mode. -> Repeats water valve on(1seconds) / off(1seconds) 2 times

    - Draining (20 seconds on/5 seconds off) is performed for 3 minutes, and then 200pulse over again detected, repeat Draining.

    - The water valve out of water.

    9E1 If blackout or DC Link voltage is high or low voltage conditions, switches to stop mode (abnormal voltage).

    - The driving part stops.

    - High or Low voltage is supplied

    7E Case1) When the reset position sensing for 10 seconds, vane motor 1 sec Off and re-operation. Error occurs after retry three times Case2) ) When the reset position sensing for 25 seconds. Error occurs after retry three times Case3) Vane position is the time from initial position to initial position in 21 seconds or less, the error occurs.

    - Draining (20 seconds on/5 seconds off) is performed for 3 minutes.

    - Motor gear is out of order - Sensor vane is out of order - When the vane is blocked

  • 57

    Technical Info Checking Inverter Operation

    The LED will illuminate if the drain pump or circulation pump are activated.

    PresenterPresentation NotesConfirming proper operation of the inverter board. Look for a red L.E.D. during activation of drain pump or circulation pump

  • 58

    If the water is not getting hot check the continuity of the heater. First check across the connector pins. There are two internal TCOs located beside the connector. Check each TCO if continuity fails on the connector

    Technical Info Circulation pump heater

    Main

    PresenterPresentation NotesIf the water is not getting hot check the continuity of the heater. First check across the connector pins. There are two internal TCOs located beside the connector. Check each TCO. Replace heater if defective.

  • 59

    Technical Info Removal of water wall

    The back is held in with 2 screws. the front sits on a rubber post. Remove screws and pull out from the back

    PresenterPresentation NotesThe back is held in with 2 screws. The front sits on a rubber post. Remove screws and pull out from the back.

  • 60

    Technical Info Removal of water wall

    PresenterPresentation NotesIf done correctly the whole assembly will come out.

  • 61

    Technical Info Removal of water wall

    If this rubber post becomes damaged for some reason, It should be cut at the top and pulled out from the bottom.

    PresenterPresentation NotesIf this rubber post becomes damaged for some reason it should be cut at the top and pulled out from the bottom.

  • 62

    DO NOT REPLACE THIS PART

    If a unit gets an LE error code that means the unit has a leak somewhere. The safety switch is doing its job dont replace it. Water is activating the leak sensor.

    These switches hardly ever fail but too many are being

    replaced

    Technical Info Leak Detector

    PresenterPresentation NotesDO NOT REPLACE The leakage detector. If a unit gets an LE error that means the safety switch is working correctly and you have a leak somewhere that is leaking down and activating this switch. These switches hardly ever fail but too many are being replaced.

  • Test Mode

    63

    PresenterPresentation NotesThe following will talk about test mode.

  • 64

    After entering the test mode the version number will be displayed. Tests will run different areas of the machine. There are 10 test settings N1, N2 , N3, N4, N5 ,N6 , N7 , N8 , N9, NA

    Test Mode How to Enter

    Make sure to run this test with water If a water line is not connected During test mode components will become damaged.

    PresenterPresentation NotesMake sure the unit has running water before entering test mode, some tests may over heat components if no water is in the machine. After entering the test mode the version number will be displayed. Tests will run different areas of the machine. There are 10 test settings N1, N2 , N3, N4, N5 ,N6 , N7 , N8 , N9, NA, you are able to skip forward.

  • 65

    Drain pump (Active 30Secs) Inlet Valve (Water enters) Flow Meter (Water enters) Water Level Sensor (Water enters) Turbidity ( Voltage Read, Voltage shown on Display ex

    3.2V..32 )

    N1 will change to NA after 30secs

    Turbidity Voltage 4E if water supply issue

    3E if voltage can not be read

    Test Mode Test number 1

    PresenterPresentation NotesPress Auto to switch between tests. N1 will check drain pump, inlet valve , flow meter , water level sensor and turbidity. If the turbidity value is displayed after the test all components are working correctly.

  • 66

    Circulation Motor ( Runs at 3400 RPM, AC motor High )

    Lower Runs for 1min, Followed by Mid and Upper 1 min.

    N2 will change to Nb after few secs

    Detected Normal Water level

    Fault you may notice Nozzle does not inject water

    Detected Low Water level

    Test Mode Test number 2

    PresenterPresentation NotesN2 will activate the circulation pump and run it at 3400 RPM. The lower water wall runs for 1min, the mid and upper spray arms operate for 1 min following. When the test is first started the n2 will switch to nb, if nb remains on the screen this means the water level was detected as normal, if it N.b. switches back to N2

  • 67

    Circulation Motor ( Runs at 2600 RPM, AC motor low )

    Spray arms Lower Runs for 1min, Followed by Mid and Upper 1 min.

    N3 will change to NC after few secs

    Detected Normal Water level

    Fault you may notice: Nozzle does not inject water

    Detected Low Water level

    Test Mode Test number 3

    PresenterPresentation NotesN3 test will be the same as N2 but the RPM runs at 2600 RPM.

  • 68

    Circulation Motor ( Runs at 3400 RPM) Heater Thermistor Dispenser ( will run for 1 min ) Spray arms Lower Runs for 3 min, Followed by Mid and Upper 3 min

    N3 will change to NC after few secs

    Fault you may notice: Heater error

    Water Temp Should Increase

    Test Mode Test number 4

    PresenterPresentation NotesN4 will run the circulation pump motor, the heater, will give you a thermistor reading , the dispenser will run for 1 min and spray arms will operate.

  • 69

    1. Disconnect the wires from dispenser. wax motor & close detergent door.

    2. Put the unit into service mode (N4 or NA) and check for 120 VAC to the wax motor 3. In approximately 40 seconds the wax motor will open the door. 4. After the dispenser opens, the rinse aid will be activated. 5. Close detergent door to repeat test

    Test Mode- Dispenser Test

    PresenterPresentation NotesDispenser TestDisconnect the wires from dispenser. wax motor & close detergent door.

    2. Put the unit into service mode (N4 or NA) and check for 120 VAC to the wax motor

    3. In approximately 40 seconds the wax motor will open the door.

    4. After the dispenser opens, the rinse aid will be activated.

    5. Close detergent door to repeat test

  • 70

    Distributor Motor -Circulation motor runs at 2600RPM, RPM is displayed after it starts running Press Normal to change RPM between 1200

    3400RPM ) Press Heavy to change position of distributor 1: Mid +

    Up , 2: Lower right , 3: Lower all, 4 Lower left

    N5 will be displayed

    Fault you may notice: Distributor Function Error

    Test Mode Test Number 5

    PresenterPresentation NotesN5 will run the distributor motor, the circulation motor will run at 2600 RPM. You also have the option to run the RPM between 1200 and 3400 by pressing normal. Press Heavy to change position of distributor.

  • 71

    Distributor Motor -Circulation motor runs at 3400RPM, RPM is displayed after it starts running -Motor runs alternating between lower right and lower left 1 min intervals

    N6 will be displayed

    Fault you may notice: Distributor Function Error

    Test Mode Test number 6

    PresenterPresentation NotesN6 will also run the distributor motor and motor runs alternating between lower right , lower left in 1 min intervals.

  • 72

    Dry Fan Motor + Wax Motor Turbidity -Runs Vent Motor and Wax motor on dryer unit. -Turbidity data will be displayed if not sensing E3 will be Displayed.

    N7 will display followed by

    Fault you may notice: Dry Fan motor E3 Error

    Test Mode Test number 7

    PresenterPresentation NotesN7 will run the dry fan motor and wax motor on the dryer unit. You can check voltage of components under this test.

  • 73

    The dishes will not dry and you will get humid air coming out of the bottom. The humid air can cause condensation to form on the floor under the dishwasher door Check in test mode N7 or NA option

    If circulation fan motor is bad

    120V Test Mode Circulation Fan motor test

    PresenterPresentation NotesIf the circulation fan motor is bad the dishes will not dry and you will get humid air coming out of the bottom. The humid air can cause condensation to form on the floor under the dishwasher door . You may check operation by checking voltage under the test mode N7 or NA.

  • 74

    If not working check operation by adding 120V in test mode N7 or NA

    Check the resistance of the Thermal Actuator. (Remove the connector before measuring.) Normal: Approx. 73

    Test Mode Testing Wax Motor

    Check Operation

    PresenterPresentation NotesCheck the resistance of the Wax Motor, remove connector it should measure approx 73 Ohms. You can also add 120 volts in test mode N7 and this will send voltage directly to the wax motor to confirming operation.

  • 75

    Inlet Valve Overflow Sensor -Water is supplied until an overflow is detected, if detected its working ok. - If an overflow is detected oF is displayed.

    N8, water will begin to fill tub

    Fault you may notice: Over level water error

    Test Mode Test number 8

    PresenterPresentation NotesN8 will test the inlet valve and overflow sensor. Water is supplied until an overflow is detected, if detected its working. If an overflow is detected OF is displayed.

  • 76

    Drain Pump -Runs drain pump for 1min. 25sec on / 2 off -If any drain issues a 5E error will be displayed - If ok an NP will show.

    N9, unit will drain

    Fault you may notice: Drain error 5E

    Test Mode Test number 9

    PresenterPresentation NotesTest mode N9 option will test the drain pump operation. If any drain issues a 5E error will display during operation. If everything ok an NP will display after the test

  • 77

    Inlet Valve Circulation Motor Dry Fan Motor Heater Half Load Motor -Lower Key: Low LED on Dry fan, Dry Wax motor Dispenser Wax motor -Booster Left Key: Left LED on drain pump , circulation motor low, circulation pump runs max 3 secs. -Booster Right Key: Right LED on distributor motor, valve, heater

    NA will display

    Fault you may notice: Drain error 5E

    Test Mode Test number 10

    Make sure the unit has water before running this test

    PresenterPresentation NotesTest n.A will run the inlet valve , circulation motor, dry fan motor, heater and half load motor.

  • 78

    DW80F800UWS DW80F600UTS DW80F600UTW DW80F600UTB

    2013 Model Review & Updates

    PresenterPresentation NotesThe following section will review the 2013 dishwasher, DW80F800 and 600. This section will cover the latest service bulletins and product review.

  • 79

    DW80F OE error codes

    Solution: Make sure the dishwasher and case brake are level. If they are, replace the main PCB. The main PCB software was updated to open the vent and run the drying fan to decrease pressure that may build up inside of the tub. The table below shows when the changes in production took place. Units produced after the production date listed below already have the updated software.

    Issue: If the incoming water supply is too hot, air pressure inside of the tub will increase causing the water level inside of the overfill sensor to increase and make contact with the probes.

    OE error

    PresenterPresentation NotesOE error issue, if the incoming water supply is too hot, air pressure inside of the tub will increase, causing the water level inside of the overfill sensor to increase and make contact with the probes. Solution: Make sure the dishwasher and case brake are level. If they are, replace the main PCB. The main PCB software was updated to open the vent and run the drying fan to decrease pressure that may build up inside of the tub. The table below shows when the changes in production took place. Units produced after the production date listed below already have the updated software.

  • 80

    Several parts have been changed on the DW80F series dishwashers without a change to the model number. Some of the parts that have been changed are the sump, circulation pump and main pcb software.

    Parts change

    DW80F Parts Change

    PresenterPresentation NotesSeveral parts have been changed on the DW80F series dishwashers without a change to the model number. Some of the parts that have been changed are the sump, circulation pump and main pcb software.

  • 81

    When ordering parts, include the version number at the end of the model number

    DW80F Parts Change

    PresenterPresentation NotesWhen ordering parts, include the version number at the end of the model number

  • 82

    If the water that is supplied during the initial water fill is too hot, it will cause an increase of air pressure in the tub. The increased pressure will cause water to be forced out of the bottom front corners of the tub during the first few rotations of the spray arms. After the first few rotations of the spray arm, the pressure will equalize and the water will stop dripping from the corners.

    DW80F Fix for water leakage from the corner of the door

    PresenterPresentation NotesThe Problem: If the water that is supplied during the initial water fill is too hot, it will cause an increase of air pressure in the tub. The increased pressure will cause water to be forced out of the bottom front corners of the tub during the first few rotations of the spray arms. After the first few rotations of the spray arm, the pressure will equalize and the water will stop dripping from the corners.

  • 83

    1 Make sure that the dishwasher is completely level from front to back. If the unit is leaning too far forward, it will increase the likelihood of water dripping from the door corners. 2 Replace the Main PCB with the parts listed in the table below. The software has been updated to version 32. The new software will open the door vent and operate the drying fan during the water supply. This will allow the dishwasher to vent any excess air pressure that may occur. 3 Change the left and right cushion duct with the parts listed on Service Bulletin ASC20131231001

    DW80F Fix for water leakage from the corner of the door

    PresenterPresentation NotesTo correct this situation, please preform the following steps:

    Number 1 Make sure that the dishwasher is completely level from front to back. If the unit is leaning too far forward, it will increase the likelihood of water dripping from the door corners.

    Number 2 Replace the Main PCB with the parts listed in the table below. The software has been updated to version 32. The new software will open the door vent and operate the drying fan during the water supply. This will allow the dishwasher to vent any excess air pressure that may occur.

    Number 3 Change the left and right cushion duct with the parts listed in the service bulletin ASC20131231001

  • Thank You!

    84

    PresenterPresentation NotesThank you for taking the 2014 dishwasher course.

    Slide Number 1Slide Number 2Overall Design 1.Door DesignOverall Design 1.Door DesignOverall Design 1.Door Design Model HierarchyDishwasher History Main InnovationProduct Information Model numberSlide Number 9Slide Number 10Slide Number 112014 Design ChangesSlide Number 13Slide Number 14Slide Number 15Slide Number 16Slide Number 17Slide Number 18Slide Number 19Slide Number 20Slide Number 21Slide Number 22Slide Number 23Slide Number 24Slide Number 25Slide Number 26FeaturesInstallationProper User CareSlide Number 28Slide Number 29Slide Number 30Slide Number 31Slide Number 32Slide Number 33Slide Number 34Slide Number 35Slide Number 36Slide Number 37Slide Number 38Slide Number 39Zone BoosterSlide Number 41Speed Booster Self CleanSlide Number 44Slide Number 45Slide Number 46Slide Number 47Slide Number 48Slide Number 49Technical InfoSlide Number 51Slide Number 52Slide Number 53Slide Number 54Slide Number 55Slide Number 56Slide Number 57Slide Number 58Slide Number 59Slide Number 60Slide Number 61Slide Number 62Test ModeSlide Number 64Slide Number 65Slide Number 66Slide Number 67Slide Number 68Slide Number 69Slide Number 70Slide Number 71Slide Number 72Slide Number 73Slide Number 74Slide Number 75Slide Number 76Slide Number 77Slide Number 78Slide Number 79Slide Number 80Slide Number 81Slide Number 82Slide Number 83Thank You!