How  PhD  students  can  tune  and  enrich  their  research  projects?  

Joanna  Kwiatkowska  

Design  artefacts  for  tackling  the  design  and  business  gap  

Even  if  the  results  of  user  research  are  viable,  currently  business  teams  are  unable  to  effecBvely  uBlize  them  in  the  business  development  process.  

Tallinn  

Froukje  Sleeswijk  Visser  

Poland,  July  2014  

Froukje  Sleeswijk  Visser  

•  the  different  roles  of  users  and  other  stakeholders  in  co-­‐design  processes  •  Contextmapping  approach  

Design  techniques,  especially  tools  and  techniques  for  the  early  phases  of  design.  Early  concept  prototyping  and  contextmapping.  

Pieter  Jan  Stappers  

my  acBviBes  in  DelQ  +  reflecBon    

Context & conceptualization

Course  instructor  Reviewer  Student  Observer  

ID4216 Context and Conceptualization, edition 2014-2015

September(2014

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contextmapping

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C&C  

C&C  course:  Reviewing  of  posters  

C&C  

Case  study  (????)  RGT  

C&C  

Co reviewing of students papers

Classifica(on  of  service  prototy

pes.  What  aspects  do  they  represent  o

f  a  service?  

Gamifica(on  of  the  service  design  deliverable  

Enactment  methods  as  a  tool  for  presen(ng  the  results  in  service  design  

CTRL  criteria  Conference  exercise:  a  4-­‐page  conference  paper  

C&C  

Lecture How  a  telecom  provider  worked  on  new  insights?    

Nov  24,  2014  

C&C  

Contextmapping skills

Labtalks

Oct  8,  2014  

Interviews

Nieske  van  Woerden  ABN  Amro  

Chris0ne  de  Lille  TUDelQ  

Erik  Roscam  Abbing  Zilver  InnovaBon  

Marzia  Arico  Lifeworksstudio  

Neele  Kistemaker  Muzus  

Eneco

Workshop

Workshop

!

AcBonable  design  deliverables  

 

!

Writing course

‘Mess’

business  stakeholder  -­‐  defini(o

n  

research  problem  interviews  with  designers  

interviews  with  business  stakeholders  

case  study  

reflec(ve  journal  

observa(ons  

transcrip(ons  

photos   audio  recordings  literature  review  

mee(ngs  

Future  

SupporBng  non-­‐designers  in  generaBng  ideas  

What  is  the  effect  of  generaBve  toolkits  on  non-­‐designers?    How  to  design  generaBve  toolkits  to  support  non-­‐designers  in  co-­‐designing  at  the  fuzzy  front  end?    How  can  we  support  non-­‐designers  in  co-­‐designing  at  the  fuzzy  front  end?  

Thank  you