2015 nurse resolution v042415_nohcpsml
TRANSCRIPT
6th Annual
Care Management Career Resolutions Report
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Career Resolutions
Care Management
Care Management
6 in 10
new job this year.
professionals will search for a
More than
About the Survey “… most cited career change as the number one resolution for 2015.”
In December 2014 Medical Staffing Network Care Management surveyed nearly eleven hundred case managers and other care management professionals in the sixth annual Career Resolutions Survey. While many participants resolved to exercise more, live a healthier lifestyle and spend more time with family in the New Year, most cited searching for a career change as their number one resolution for 2015. What’s in the report? • Top career resolutions among care
management professionals • What would motivate these professionals to
leave their current employer • A detailed review of results by specific job
function • Advice for job seekers and employers
Participants Respondents represented a variety of
care management disciplines, including…
Appeals & Denials
Audits, Chart Review & Data Collection
Case Management
Clinical Documentation Improvement
Discharge Planning
Disease Management
HEDIS / QARR
Pre-Authorization
Quality
Risk Management
Utilization Review
Worker’s Compensation, Auto & Disability
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68% of care management professionals plan to
look for a new job this year, which is slightly down from 2014.
Further education has been the number one career resolution and
making more money remains the number two career resolution over the past six years.
For the second time in six years, a chance to
explore a new area in my profession ranked as the top motivator to change jobs.
Highlights Participants are motivated to change jobs for an employer that embraces and
values their role.
your career? We asked care management professionals…
What are your 2015 resolutions for
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68% of care management professionals plan to look for a new job
this year; slightly down from the all-time high last year. New Job
57%
61%
68% 65%
71% 68%
2010 2011 2012 2013 2014 2015
Plan to look for a New Job
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53% plan to further their education in 2015 by taking classes,
pursuing a degree, acquiring certification, or joining an association.
This has remained the number one career resolution for six years running
with a slight uptick after declining for the past five years.
Education
63% 61%
56%
49% 49%
53%
2010 2011 2012 2013 2014 2015
#1 education
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39% said their resolution was to make more money in 2015. This number
is slightly down from last year, but remains the second
highest ranked career resolution for six years
running.
More Money
53% 52%
43%
39% 42%
39%
2010 2011 2012 2013 2014 2015
#2 make more money
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30% surveyed said they are looking for a more challenging
job to move to the next level of their career. This remains
unchanged from last year. Challenge
41% 39%
34% 35%
30% 30%
2010 2011 2012 2013 2014 2015
#3 more challenging job
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16% surveyed plan to find a job with
better benefits. This trend remains the same as last
year, falling by nearly half since 2010.
Benefits
31% 30%
18% 20% 16% 16%
2010 2011 2012 2013 2014 2015
#4 better benefits
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14% surveyed said they are looking for
a job that is closer to home. This has been on a
steady decline over the past few years.
Closer to Home
19%
23%
19% 21%
18%
14%
2010 2011 2012 2013 2014 2015
#5 closer to home
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12% surveyed plan to find a job with a better schedule. This
has been on a slight decline since 2011.
Schedule
14%
19%
14% 16%
14% 12%
2010 2011 2012 2013 2014 2015
#6 better schedule
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8% surveyed plan to semi-retire and find project work.
This number has taken a downturn for the first time since 2011. Project Work
5%
9% 9% 11% 10%
8%
2010 2011 2012 2013 2014 2015
#7 Semi-Retire and find Project Work
change jobs? We asked care management professionals…
What would motivate you to
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43% of respondents would be motivated to change jobs for the opportunity to
explore a new area within their profession. This is the second year in a row that exploration of new
career options has topped the charts as the number one motivator to change jobs; beating out autonomy which was the top motivator in
previous years.
Explore
35% 31% 32%
45% 43%
2011 2012 2013 2014 2015
#1 explore
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35% of respondents said they would be motivated to change jobs for an
employer that embraces and values their role in the organization more than their current
employer. This remains steady from last year after seeing a jump from 2012 and 2013
levels.
Value Me
31% 27% 26%
36% 35%
2011 2012 2013 2014 2015
#2 value my role
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Autonomy
32% of respondents said they
would be motivated to change jobs for more
autonomy and less micromanagement. This has
fallen to #3 in the past two years from the #1 spot 2011
through 2013. 43%
36% 38%
29% 32%
2011 2012 2013 2014 2015
#3 autonomy
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Resources
22% of respondents said they would like to find a career opportunity
where there are better tools and resources available to do a good job.
This has remained relatively stable over the past five years.
20%
25%
21%
25% 22%
2011 2012 2013 2014 2015
#4 better resources to do my job
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Stability
20% of respondents said they would change jobs for a more stable organization that has less
turnover than their current employer. This has been trending down slightly over the past five years.
27% 26% 25%
21% 20%
2011 2012 2013 2014 2015
#5 stability
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Caseload
19% of respondents said they would be motivated to change jobs for
a more manageable case load, or better work flow. This has been relatively
stable over the past five years.
19%
21%
19%
17%
19%
2011 2012 2013 2014 2015
#6 manageable caseload
job functions Career resolutions among
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Risk Management, 45%
Quality, 56%
Care / Case Management, 67%
Documentation Improvement, 69%
Audits / Chart Review / Data Collection, 70%
Utilization Review, 70%
Workers Comp / Auto / Disability, 71%
HEDIS / QARR, 73%
Appeals / Denials, 73%
Pre-authorization, 75%
Disease Management, 76%
Discharge Planning 85%
Care Management Professionals
Look for New Jobs
68% of care management professionals plan to look for a new
job this year; with Discharge Planning, Disease Management and Pre-
Authorization most likely to look for a new job and case management,
quality and risk management less likely to search for a new job this year.
Percent of professionals planning to search for a new job this year.
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Appeals & Denials
73%* of appeals & denials professionals plan to look for a new job this year. This is two points higher than the average for care management professionals.
* Small sample < 50 respondents
73%
68%
Appeals Average
Look for New Job
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Appeals & Denials
Top Career Resolutions
1. Education 2.Money 3.Challenge
Top Motivators to Change Jobs
1. Explore 2.Autonomy 3.Resources
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Care Management
Appeals & Denials
Top Career Resolutions
1. Education 2. Money
3. Challenge
0%
10%
20%
30%
40%
50%
60%
Education Money Challenge Benefits Schedule Close toHome
ProjectWork
AppealsAverage
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Career Resolutions
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Appeals & Denials
Top Motivators to Change Jobs
1. Explore 2. Autonomy 3. Resources
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
Explore Autonomy Resources Value Me Caseload Stability
AppealsAverage
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Audits / Chart Review / Data Collection
70% of audit, chart review and data collection professionals plan to look for a new job. This is relatively similar to all care management professionals.
70% 68%
Audits Average
Plan to Look for New Job
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Audits / Chart Review / Data Collection
Top Career Resolutions
1. Education 2.Money 3.Challenge
Top Motivators to Change Jobs
1. Explore 2.Autonomy 3.Value Me
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Care Management
Audits / Chart Review / Data Collection
Top Career Resolutions
1. Education 2. Money
3. Challenge
0%
10%
20%
30%
40%
50%
60%
Education Money Challenging Close toHome
Benefits Schedule ProjectWork
Retire
Chart ReviewAverage
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Career Resolutions
Care Management
Audits / Chart Review / Data Collection
Top Motivators to Change Jobs
1. Explore 2. Autonomy 3. Value Me
0%
10%
20%
30%
40%
50%
Explore Autonomy Value Me Stability Resources Caseload
Chart ReviewAverage
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Case Management 67% of case management professionals plan to look for a new job. This is virtually the same as the average for all care management professionals.
67% 68%
Case Management Average
Plan to Look for New Job
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Case Management Top Career Resolutions
1. Education 2.Money 3.Challenge
Top Motivators to Change Jobs
1. Explore 2.Value Me 3.Autonomy
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Case Management Top Career Resolutions
1. Education 2. Money
3. Challenge
0%
10%
20%
30%
40%
50%
60%
Case ManagementAverage
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Case Management Top Motivators to Change Jobs
1. Explore 2. Value Me
3. Autonomy
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
Explore Value Me Autonomy Resources Caseload Stability
Case ManagementAverage
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Discharge Planning
85%* of discharge planning professionals plan to look for a new job. This is the highest percentage of any one care management group of professionals planning to seek employment elsewhere.
* Small sample < 50 respondents
85%
68%
Discharge Average
Plan to Look for New Job
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Career Resolutions
Care Management
Discharge Planning
Top Career Resolutions
1. Money 2.Education 3.Challenge
Top Motivators to Change Jobs
1. Explore / Value Me 2.Autonomy / Resources 3.Caseload
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Care Management
Discharge Planning
Top Career Resolutions
1. Money 2. Education 3. Caseload
0%
10%
20%
30%
40%
50%
60%
Money Education Challenging Schedule Close toHome
Benefits ProjectWork
Retire
DischargeAverage
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Care Management
Discharge Planning
Top Motivators to Change Jobs
1. Explore / Value Me 2. Autonomy / Resources
3. Caseload
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
Explore Value Me Autonomy Resources Caseload Stability
DischargeAverage
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Disease Management
76%* of disease management professionals plan to look for a new job. This is three points higher than the average for all care management professionals.
* Small sample < 50 respondents
76%
68%
Disease Management Average
Plan to Look for New Job
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Career Resolutions
Care Management
Disease Management
Top Career Resolutions
1. Education 2.Challenge 3.Money
Top Motivators to Change Jobs
1. Autonomy 2.Value Me 3.Explore
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Career Resolutions
Care Management
Disease Management
Top Career Resolutions
1. Education 2. Challenge
3. Money
0%
10%
20%
30%
40%
50%
60%
Disease ManagementAverage
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Disease Management
Top Motivators to Change Jobs
1. Autonomy 2. Value Me
3. Explore
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Autonomy Value Me Explore Stability Caseload Resources
Disease ManagementAverage
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Documentation Improvement
69%* of documentation improvement professionals plan to look for a new job which is virtually the same as the average for all care management professionals.
* Small sample < 50 respondents
69%
68%
Documentation Average
Plan to Look for New Job
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Career Resolutions
Care Management
Top Career Resolutions
1. Education 2. Money 3. Challenge
Top Motivators to Change Jobs
1. Explore 2. Value Me 3. Autonomy
Documentation Improvement
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Care Management
Documentation Improvement
Top Career Resolutions
1. Education 2. Money
3. Challenge
0%
10%
20%
30%
40%
50%
60%
Education Money Challenging Benefits ProjectWork
Close toHome
Retire Schedule
DocumentationAverage
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Career Resolutions
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Documentation Improvement
Top Motivators to Change Jobs
1. Explore 2. Value Me
3. Autonomy
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
Explore Value Me Autonomy Stability Resources Caseload
DocumentationAverage
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Care Management
HEDIS
QARR in New York State * Small sample < 50 respondents
73%* of HEDIS / QARR professionals plan to look for a new job, however most work in this area is on a project basis, therefore these professionals are continuously in search of a new assignment.
73%
68%
HEDIS Average
Plan to Look for New Job
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HEDIS Top Career Resolutions
1. Education 2.Money 3.Challenge
Top Motivators to Change Jobs
1. Explore 2.Value Me 3.Autonomy
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HEDIS Top Career Resolutions
1. Education 2. Money
3. Challenge
0%
10%
20%
30%
40%
50%
60%
Education Money Challenging Project Work Benefits Close toHome
Schedule Retire
HEDISAverage
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HEDIS Top Motivators to Change Jobs
1. Explore 2. Value Me
3. Autonomy
0%
10%
20%
30%
40%
50%
60%
Explore Value Me Autonomy Stability Resources Caseload
HEDISAverage
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Care Management
Pre-Authorization
* Small sample < 50 respondents
75%* of pre-authorization professionals plan to look for a new job. This is higher than the average among all care management professionals.
75%
68%
Pre-Authorization Average
Plan to Look for New Job
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Pre-Authorization Top Career Resolutions
1. Education 2.Money 3.Schedule
Top Motivators to Change Jobs
1. Explore 2.Autonomy 3.Stability
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Pre-Authorization Top Career Resolutions
1. Education 2. Money
3. Schedule
0%
10%
20%
30%
40%
50%
60%
Education Money Schedule ProjectWork
Close toHome
Benefits Challenging Retire
Pre-AuthorizationAverage
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Pre-Authorization Top Motivators to Change Jobs
1. Explore 2. Autonomy
3. Stability
0%
10%
20%
30%
40%
50%
60%
Explore Autonomy Stability Value Me Caseload Resources
Pre-AuthorizationAverage
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Quality 56% of quality professionals plan to look for a new job. Although this indicates more than one in two quality healthcare professionals plan to look for a new job this year, this group is one of the least likely to do so amongst all care management professionals.
56%
68%
Quality Average
Plan to Look for New Job
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Quality Top Career Resolutions
1. Education 2.Money 3.Challenge
Top Motivators to Change Jobs
1. Explore 2.Value Me 3.Resources
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Quality Top Career Resolutions
1. Education 2. Money
3. Challenge
0%
10%
20%
30%
40%
50%
60%
Education Money Challenging Benefits Project Work Close toHome
Schedule Retire
QualityAverage
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Quality Top Motivators to Change Jobs
1. Explore 2. Value Me
3. Resources
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
Explore Value Me Resources Autonomy Stability Caseload
QualityAverage
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Risk
* Small sample < 50 respondents
45%* of risk professionals plan to look for a new job. This group is the least likely to be searching for a new job amongst all care management professionals surveyed.
45%
68%
Risk Average
Plan to Look for New Job
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Risk Top Career Resolutions
1. Education 2. Money
Top Motivators to Change Jobs
1. Autonomy 2. Explore 3. Stability
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Risk Top Career Resolutions
1. Education 2. Money
0%
10%
20%
30%
40%
50%
60%
70%
Education Money Project Work Close toHome
Challenging Retire Schedule Benefits
RiskAverage
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Risk Top Motivators to Change Jobs
1. Autonomy 2. Explore
3. Stability
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
Autonomy Explore Stability Value Me Caseload Resources
RiskAverage
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Utilization 70% of utilization review professionals plan to look for a new job. This is slightly higher than the average among all care management professionals.
70%
68%
Utilization Average
Plan to Look for New Job
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Utilization Top Career Resolutions
1. Education 2.Money 3.Challenge
Top Motivators to Change Jobs
1. Explore 2.Autonomy 3.Value Me
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Utilization Top Career Resolutions
1. Education 2. Money
3. Challenge
0%
10%
20%
30%
40%
50%
60%
Education Money Challenging Benefits Close toHome
Schedule Project Work Retire
UtilizationAverage
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Utilization Top Motivators to Change Jobs
1. Explore 2. Autonomy 3. Value Me
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Explore Autonomy Value Me Caseload Stability Resources
UtilizationAverage
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Care Management
Worker’s Comp / Auto / Disability
* Small sample < 50 respondents
71%* of worker’s comp, auto and disability professionals plan to look for a new job this year, slightly more than the average for all care management professionals.
71%
68%
Worker's / Auto / Disability Average
Plan to Look for New Job
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Care Management
Worker’s Comp / Auto / Disability
Top Career Resolutions
1. Education 2.Money 3.Challenge
Top Motivators to Change Jobs
1. Explore / Autonomy 2.Value Me / Caseload
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Worker’s Comp / Auto / Disability Top Career Resolutions
1. Education 2. Money
3. Challenge
0%
10%
20%
30%
40%
50%
60%
Education Money Challenging Benefits Schedule Close toHome
ProjectWork
Retire
Worker's / Auto /DisabilityAverage
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Worker’s Comp / Auto / Disability Top Motivators to Change Jobs
1. Explore / Autonomy 2. Value Me / Caseload
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
Autonomy Explore Value Me Caseload Stability Resources
Worker's / Auto /DisabilityAverage
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The U.S. Bureau of Labor Statistics reports that job opportunities for registered nurses are expected to be good.*
Employment of registered nurses is projected to grow nineteen percent from 2012 to 2022, faster than the average for all occupations.
* Source: U.S. Bureau Labor Statistics Registered Nurse Occupational Outlook http://www.bls.gov/ooh/healthcare/registered-nurses.htm#tab-6
Outlook
Greater demand for healthcare due to aging population
Increased need to educate and
to care for patients with
various chronic conditions
Growth expected to be
faster than average in
outpatient care centers
Financial pressure on hospitals to discharge
patients as soon as possible
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SEARCH Current Job Openings If you are considering making a job change you can start by exploring current opportunities in care management to get a feel for what is available. You may be surprised by the range of open positions at some of the most respected healthcare organizations.
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Advice If you are looking to make the next move in your
career, you should be on top of the latest care management news. We search through numerous publications each day to weed out the news that is most important to you as a care management professional. Visit the care management career advice blog for the latest tips, tools, news, jobs, surveys and giveaways.
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