Engaging  the  customer

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Chris  SamuelTCP  LifeSystems

A  typical  customer’s  experience

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A  typical  customer’s  experience

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Typical  post  sale  engagement

Buy  itFile  itForget  it

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Why  does  it  have  to  be  this  way?

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It  can  be  done  differently

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A  policy  that’s  active…

Rewarding  the  ‘right’  behaviour

Thank  You  &  Discussion

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Chris  SamuelTCP  LifeSystemswww.tcplifesystems.com