2016-2017 annual report - participation...

2016-2017 Annual Report

OUR HISTORY

The concept of Participation House, Mark-ham was born by an enthusiastic group of parents concerned with Cerebral Palsy. Par-ticipation House is a project of the Cerebral Palsy Parent Council of Toronto, a non-profit charitable organization, operating in Ontario under Letters Patent granted on the 7th day of June, 1949.

The Participation House Project was approved by the Lieutenant-Governor in Council on December 4, 1970 as a corpora-tion under the Homes for the Retarded Per-sons Act. This act was repealed and the group living sites of the agency are currently governed by the Services and Supports to Promote the Social Inclusion of Persons with Developmental Disabilities Act, 2008. The Central Local Health Integration Network of the Ministry of Health and Long term Care govern our Assisted Living Community Sites.

This organization proved to be highly re-spected and effective in awakening public interest and understanding of Cerebral Palsy and assistance was sought from many high profile individuals to help create public awareness and to help with fundraising.

Some of the notable people on that list were:

Bobby Hull and Johnny Wayne, Honorary Chairs

Clarence Meyers, former Executive Director of the Ontario Federation for Cerebral Palsy

Jim Paulsen, CFTO News Executive

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Following years of hard work and the many events for fundraising, including telethons walks and dances, Participation House, Markham came into being in November 1972 and opened its doors to the first group of residents. The members of the Cerebral Palsy Parent Council of Toronto and the many friends, who helped in bringing this unique pilot project to fulfillment, hoped that Participation House, Markham and the philosophy upon which it was founded would inspire and encourage the develop-ment of many future similar services and locations.

This hope would soon be fulfilled as each of the Community Projects was developed: Cliffwood Manor in 1981 (closed in 2016); St. Luke’s Lodge in 1989; Cedarcrest Manor and Henderson House Group Home in 1992; Hagerman Corners in 1998, Farintosh House in 2008 and Tony Wong Place in 2010.

The Cerebral Parent Council of Toronto membership annually approves a voluntary Board of Directors responsible for determin-ing policy and for directing the operations of the agency and we thank the 15 men and women who currently are responsible for their roles in governing the organization.

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The Building Committee They were the spark – they identified the need, created the plans, worked to collect the money and managed the actual con-struction of Participation House, Butternut Lane

Chairman: Clarence Meyers

Members: Pauline Annable

Josephine McCarthy

Shirley McRae

Harry Miller

Ross Waters

Bill Wilkinson

Architect: Tom Hovitch & Associates

1st Board of Directors, 1972-1973

Chairman: Dr. Walter T. Koerber

Directors: Douglas Allen

Barbara Townshend-Carter

Lachlin Cattanach The Honourable Gordon Carton, M.P.

Bill Crothers

Josephine McCarthy

Shirley McRae

Clarence Meyers

Tom Nease

Frank R. Smith

Bea Wayne

B.B. Westcott

Bill Wilkinson

Honorary Members: Johnny Wayne

Bobby Hull

Gordon Meyers

Thank you to everyone who helped in put-ting together this beautiful Annual Report in celebrating 45 years of operation. I hope you take the time to reflect on some of the wonderful messages received from the various persons who have been associated with our agency. Over the years we have continued to fulfill our mission to be a leader in providing services and supports to persons with developmental and physical disabilities and it is with much pride and excitement that we have put together some pictures, articles and reports on our highlighting our successes and yes, even some challenging times.

The Board of Directors on behalf of the Cerebral Palsy Parent Council of Toronto

invite you to attend the

45th Anniversary Community BBQ

to be held on Sunday August 20th, 2017

at 9 Butternut Lane, Markham,9th Line and Church Street from 12 Noon to 3 pm

BBQ, Special Presentations and Displays

See page 4 for more information.

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VOLUNTEER REPORT

Historically, volunteers have played a key role

at Participation House, Markham. As we cele-

brate our 45th year, our volunteers become

even more of a vital role and valuable resource

to our continued growth and to the daily

enhancement of our residents lives.

We are so fortunate over the years to have

benefited from our volunteers professional

expertise, talent, knowledge, & time they share

with us. Our volunteers also bring to PH the

wealth of diversity that York Region boasts.

Our volunteers promote the values of our

Mission Statement “directly enhancing the

quality of life of Individuals with disabilities”.

Volunteers are actively involved in broad and

extensive ways, as seen below.

Literally, countless of hours are given by our

outstanding Board of Directors and Committee

Members. Fundraising event volunteers for

our Golf Tournament & Fashion Able who also

has given an enormous number of hours and

work into these events. Fondly referred to by

our Manager Fundraising, Special Events and

Communication Wendy Woof -Severn as her

“Dream Team”.

On average we have 35 volunteers per month

involved between our Butternut, Farintosh

House & Henderson House locations.

One to one volunteers -over 200 hours

Friendly visitor volunteers -408 hours

Adult Education Day Program Summer Commu-

nication Camp- 120 hours

Adult Education Day Program-355 hours

Spiritual Support -62 hours

Therapeutic Paws Canada - 104 hours

Activity Resource Day Program -425 hours

Coop student placements -1026 hours

Food Services - 198 hours

Food Service Coop - 80 hours

PSW placement students - 1,838 hours

Total of annual recorded hours is 4816 or 401

hours per month.

We thank each and every one of our volunteers

for the generous gifts of their time, expertise,

their spirit of giving and their continued

commitment to make Participation House &

our Community Projects a place to call home

for all the individuals we serve

Respectfully submitted,

Jackie Booth , Volunteer Coordinator

Participation House, Markham Annual Report 2016-2017

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MESSAGE FROM THE

EXECUTIVE DIRECTOR,

FRANCES DICARLO Traditionally, during my years of holding the office of Executive Director, I have taken the opportunity to provide you with highlights of the current year of events and the sometimes challenges that we have faced in my message for this Annual Report. I would like to take the opportunity to share some historical per-spective this year, as well, as I have decided to take an early retirement as of September 29th, 2017.

I walked through the doors of 9 Butternut Lane in August 1983 to work as the Bookkeeper under the direction of the Executive Director, Ann Pahl. I knew in my heart that my life would change tremen-dously because of the many wonderful residents and staff I encountered in my first days. The foundation of learning, respect and passion was established for our sector and for the people that I have served over the years.

In 1986, I left Participation House, Mark-ham (PH) for approximately 3 years to work at Sterling Drug in the accounting department to gain higher level accounting experience. I continued my role as volun-teer during those 3 years and I even had the honour of serving on the Board of Directors in 1988-1989.

In March 1989, I was asked by Ann Pahl to return to the position of Assistant to the Director. In the next few years, I held some of the most rewarding and challenging

positions of my career, Manager of Finance, People and Community Facilitator and Human Resources Manager. In June 1992, Ann Pahl (a tireless and amazing woman) retired and we welcomed our new Executive Director, Sharon Lawlor. I worked with Sharon until her passing in Au-gust 2008. Sharon was a wonderful mentor and I learned so much from her.

Although our agency services and locations have not changed much in the past 9 years with the exception of the opening of Farin-tosh House in the summer of 2008 and the opening of Tony Wong Place in 2010, I feel that our agency has undergone many changes. These changes include staffing, technology and the many Ministry require-ments including the Quality Assurance Measures of Ontario Regulation 299-10.

2016-17 has been a very busy year and here are a few highlights of some of the events. The inaugural Gala, FashionAble 2016 was held in May 2016 and the pro-ceeds have been used to purchase the Dodge Ram Promaster Accessible Vehicle.

New Van Photo: (left to right) Matt Nutson, Jean-Anne Dodge, Peggy Robinson, Frances DiCarlo, Phil Garment.

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Board members and staff attended the Whole Foods Dime at a Time Event and helped pack groceries for a day.

Dime proceeds from bringing your own bags over the course of three months helped raise over $900 for our agency. A special thank you is extended to all those who contributed their time and efforts to this wonderful cause.

The Board of Directors has asked me to represent PH in the consortium made up of members of local Long Term Care Facilities and Markham Stouffville Hospital to look at gaps in service for our community.

In June 2016, PH joined, under the leader-ship of our Senior Human Resources Administrator, a case-study project supported by the Prevention Office, Ministry of Labour called Mindful Employer Canada. The intent and name of the project is Building Capacity to Promote and Protect Psychological Health and Safety in the Non-Profit Sector.

In July 2016, we were honoured to have Minister of Community and Social Services, Dr. Helena Jaczek host a press conference at Butternut Lane. This announcement included a $440,600 grant for capital items through the provincial Build ON program. A video was filmed by the Premier’s office and we received great press during and following the event. The Markham Board of Trade Business Excellence Committee advised us of the nomination for the two potential awards for Accessibility and Community Relations. Although we did not make the finalist list, having been nominated and participating in the process for these two esteemed awards was an amazing experience for all of us. I am very pleased to represent our community as a member of the Markham Stouffville Hospital President’s Advisory Committee. This appointment is very important for our agency and for me personally to ensure that I continue to advocate for the health and welfare of my community.

With the support of the new Board Chair, Peggy Robinson, PH completed the Risk Assessment for the Ministry of Community and Social Services and I am happy to report that our agency is considered a low risk agency. The annual compliance audit conducted by the Ministry of Community and Social services was completed in October 2016 and a letter of compliance received on December 9, 2016.


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The Board, following the success of the Gala, has decided to continue this event and the 2nd FashionAble Gala 2017 cam-paign was launched in the fall, under the direction of the very talented and capable Fundraising staff, Wendy Woof-Severn. In addition, we have been advised of the sup-port of The Region 105.9 radio station of over $25,000 in kind airtime and support to help us promote and continue to build community awareness for our agency. Photo: Frances DiCarlo presenting 2016 Fashion-Able Gala Chair, Jean-Anne Dodge flowers.

Photo: Peggy Robinson, Board Chair with Frances DiCarlo, Executive Director of PH, Markham.

PH continues to research ways to help build capacity for the need for services for the many men and women waiting for services. We are exploring the idea of building an addition in the courtyard of Butternut Lane and to explore the moving of our Head Office staff and services to another location to continue to create efficiencies in spending. I would like to thank the many people who have supported and believed in me over the many years of my employment at Participation House, Markham. There are so many to list, including Board Members, fellow staff and mostly the residents and clients at all the locations. You have been there and supported me during the sad times of the passing of my parents in 1991 and 2015. You have attended my wedding and baby showers in 1995 and 1996. I am so grateful for all the friendships that I have made and I will be forever grateful for the time that I have spent at PH. With kind regards and appreciation to all,

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BOARD OF DIRECTORS

Left to Right: Matt Nutson, Bill Crothers, Stephen Seon, Jean-Anne Dodge, Peggy Robinson, Vivienne Arkeveld,

Phil Garment, Brian Lynch, Wayne King, Frances DiCarlo. Absent: Garry Lander, Mary Cullen, Sean Manley, Kevin Pritchard,

Cathy Samuelson, Debra McLaughlin, Wendy Woof-Severn.

Chairman, Peggy Robinson, Entrepreneur, Sparkle and Barkle Doggie Boutique

1st Vice-Chair, Garry Lander, Commercial Realtor, Former Chair, Toronto Real Estate Board,

Com. Div.

2nd Vice-Chair, T. Wayne King, Retired Metropolitan Toronto Police Officer and Security Spe-

cialist

Treasurer, Bill Crothers, Pharmacist, Former School Board Trustee and Chair of the York Region

District School Board

Directors Vivienne Arkeveld, Retired Human Resources Professional, IBM Canada

Mary Cullen, Entrepreneur, Mary’s Yarns

Jean-Anne Dodge, Former Chair, Markham Mobility Foundation

Phil Garment, Past Chair

Brian Lynch

Sean Manley, B.B.A, LL.B., Business Information Officer, Matcom Industrial

Installations

Debra McLaughlin, General Manager 105.9 The Region

Matt Nutson, Land Developer

Kevin Pritchard, Physiotherapist

Cathy Samuelson, Executive Director North Yorkers for the Disabled

Stephen D. Seon, B.B.A, LL.B., Lawyer, Founding Partner SEON,

GUTSTADT, LASH LLP

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BOARD OF DIRECTORS COMMITTEE

NEWS AND HIGHLIGHTS

MESSAGE FROM CHAIR, PEGGY ROBINSON

THE EXECUTIVE COMMITTEE

· Each August, the members of the Executive Committee meet to review any matters that the Board would otherwise review or discuss as they do not meet in the summer months. One of the primary responsibilities of the Executive Committee is to review the work of the Quality of Services Committee of the agency who submits a report itemizing written, formal complaints and all Serious Occurrences.

· The Chair of the Board, Peggy Robinson reviewed and submitted the Ministry of Community and Social Services Risk Assessment completed by Senior Management and the resulting status is that Participation House, Markham (PH) is considered low risk in the key business and program areas.

· PH Leadership continues to represent the agency at the Markham Stouffville Hospital and local Long Term Care Homes Collaborative. This group continues to review gaps in services for the senior population and is working together to explore some common elements in providing services. 10

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EXECUTIVE Peggy Robinson, Chair Phil Garment Wayne King Bill Crothers

FINANCE Bill Crothers, Chair Phil Garment Sean Manley Debra McLaughlin

FUNDRAISING Gary Lander, Chair Jean-Anne Dodge Matt Nutson Peggy Robinson Phil Garment

PROGRAMS & PLANNING Kevin Pritchard, Chair Cathy Samuelson Vivienne Arkeveld Mary Cullen

ADMISSIONS/DISCHARGE Stephen Seon, Chair Kevin Pritchard

HUMAN RESOURCES Sean Manley, Chair Garry Lander Stephen Seon Kevin Pritchard

BUILDING AND PROPERTY Phil Garment,Chair Wayne King Matt Nutson

COUNCIL AFFAIRS Wayne King, Chair

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· A heartfelt thank you to Andrew Baldwin, TD Bank who decided to leave the Board in June 2016 and we welcome as a result of this vacancy, Debra McLaughlin, from The Region 105.9 Radio Station.

· The Executive Committee has formed a Search Team and plans are underway to conduct the recruitment and plan for the replacement of the Executive Director, Fran-ces DiCarlo, who has provided notice of retirement for September 2017. We extend our thanks and gratitude to Frances for over 28 years of service. We wish her the very best of luck as she begins a new chapter in her life with her family.

HUMAN RESOURCES

· The Human Resources Committee Chair, Sean Manley is pleased to report that the committee met a number of times over the year and updated and reviewed a large number of very important policies. Health and Safety, Fire Safety and Crisis Prevention & Intervention training continues to be provided to all staff. Fire Drills and Joint Health and Safety Committee meetings occur on a regular basis in accordance to legislative requirements.

· The Benefits and Insurance provider was changed from Desjardins Insurance to be bet-ter managed by OASIS, a Benefits Plan for Not-for-Profit agencies effective February 1, 2017.

· The Collective Agreement expired in March 2016 and a number of negotiation meetings were held. Following a meeting with the Conciliator, Greg Long from the Ministry of Labour, the parties signed a settlement agreement expiring March 2019. The Board endorsed the agreement and the members voted and ratified the contract on March 23, 2017.The 2016 Caswell, Annable, Frank Smith Bursary was awarded to Bethlehem Azene who continues to further her education. Bethlehem is currently a Registered Practical Nurse for PH.


It means a tremendous amount to be able to contribute to the good work

that PH does. My involvement with committees such as Admissions and

Human Resources allows me to see the intricacies of operating an agency

such as PH. I have been on the Board for many years and I always feel

good about what I do because I know that the clients are well taken care

of and happy to call PH their home.

Stephen D. Seon, PH Board of Directors

PROGRAMS AND PLANNING

· The Programs and Planning Committee, under the direction of Kevin Pritchard, met in November and the primary focus was on the Individual Support Plans (ISP). The forms are once again being redefined with new sections to align with the documents that are used by Development Services Ontario when assessing and matching individuals to agencies for services and supports. The ISP’s are required to be completed for any person we support in Residential Services, Supported Independent Living Units, Day Programs and Respite Services. The document is over 30 pages long and we are developing the document to be more user friendly and to consider it a living document, i.e. Continuous updating input and reviews so that it can be referred to by anyone providing services to that particular client.

· In the past, the ISP was mainly focused on the medical care plan of the client and

included goals but these goals were often those identified by family, not the individual. We must ensure that we continue to attain a high quality of life especially for our clients who are non verbal. All of these changes require some change in philosophical thinking on the part of our staff. A couple of examples of the new sections that we must include are detailed Bathing and Showering Protocols and an Assessment of Financial Ability.

· There was significant discussion by this committee and others, regarding the Pool

Program, the high cost of running the program and the small amount of time that the residents are in the water receiving the benefits of the program. More information is needed to evaluate the efficient and effective use of annual resources (approximately $16,000 per year) in running the pool alone and to continue to ensure that it is achieving the goal of providing an actual benefit to the resident.

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Photo: Chuck Johnston, Director Community Services

Photo: Anne -Marie Mori, Director Resident Services

Meet a few

familiar faces

around

Participation

House,

Markham...

Photo: Anita Kuipers, Client Services Manager

Photo: Jackie Booth, Resident & Family Coordinator

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BUILDING AND PROPERTY

· Phil Garment, Past Chair and Chair of the Building and Property Committee is pleased

to provide a brief update on the major replacements and capital projects completed in the past year. As a result of a very generous grant from the Ministry of Community and Social Services an amount of $440,600.00 in one-time funding had been awarded and announced at Participation House, Markham by the Minister and M.P.P. for Markham, Dr. Helena Jaczek.

The funded projects included driveway paving at Henderson and replacing the back patio and repairing the handrails and columns at Farintosh. At Butternut, the funded projects were repairing all housing pod roofs with the exception of Purple which was funded in the prior year, replacing 5 shower room floors, installing a new smoke barrier door, replacing heat makeup air units with heat/cool makeup air units, installing a keypad on nurse’s station entrance, brick tuck-pointing and re-caulking of doors and windows. A number of key items have been replaced due to wear and tear and the need for upgrading including the industrial washing machines in the laundry, ceiling life motors at Henderson, time clocks and the computer server.

· Our on-going preventative maintenance programs are being managed by our Maintenance Manager with the help of companies including Metropolitan Heating and Air Conditioning, Forest City Fire Protection and ML Fire and Burglar Alarms Ltd.

· An additional note worthy of mention is the decision for Phil Garment to retire from

the Board in May 2017. Participation House, Markham Board and staff are very grateful for his extensive help in Building and Property decision making. Thank you Phil for your over 20 years of service to the Board.

Photo: Peggy Robinson, Chair, Phil Garment and Frances DiCarlo, Executive Director.


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OTHER COMMITTEES

The Admissions and Discharge Committee and the Council Affairs Committee did not meet over the past year, however, Senior Leadership regularly reports to the committee mem-bers any business or significant news regarding admission, transfers and clients deaths. Vacancy and prioritization processes are governed by rules and regulations of Developmental Services Ontario and the Central Local Health Integration Network. The activities of the Fund Raising Committee will be reported as part of the Major Events and Donor news section in the Annual Report. The Finance Committee meets regularly to review the monthly financial statements and oversees and approves the Annual Budget submission to the funders and the audit. New auditors (Deloitte) will conduct the audit in April 2017. Specific financial details will be reflected in the Finance section of the Report. On behalf of the members of the board, I would like to thank all the Chairs of the Committee for their contributions this year in the very important roles of oversight and governance of the agency. Thank you to the many volunteers and staff that also serve on the committees acting as liaisons between the board and management.

Photo: Peggy Robinson, Chair of the Board with Frances DiCarlo, Executive Director

Photo: Peggy with her brother Wayne a resident of Participation House, Markham.

2016-17 FINANCIAL REPORT

Cerebral Palsy Parent Council of Toronto

operating as Participation House, Markham

Summary of Financial Information for the Year ended March 31, 2017

Statement of Operations Highlights 2016 2017

Revenue

Government Subsidies $ 7,307,274 $ 7,204,377

Residents' Disability Support Payments $ 683,455 $ 684,170

Donations and Fundraising $ 123,277 $ 223,268

Other and One Time Funding $ 826,706 $ 1,240,456

Total Revenue $ 8,940,662 $ 9,352,271

Expenditures

Salaries and Benefits $ 7,049,198 $ 6,778,627

Allocated Administration Costs $ 706,320 $ 667,655

All Other Expenses $ 1,217,827 $ 1,857,393

Total Expenditures $ 8,973,345 $ 9,303,675

Excess (deficiency) of Revenue over Expenditures $ (32,683) $ 48,596

Statement of Financial Position Highlights

Assets $ 2,557.164 $ 2,587,006

Liabilities $ 1,505,121 $ 1,486,368

Reserves and Equity $ 1,052,043 $ 1,100,638

$ 2,557,164 $ 2,587,006

Complete Financial Statements are available on website: www.participationhouse.net

2017-17 Current Statements Audited by Deloitte LLP

15 Participation House, Markham Annual Report 2016-2017

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Participation House, PSWs provide services and direct care to Residents and Clients who have a broad spectrum of conditions and health care needs. They provide Activities of daily living (ADL) for personal care (bathing, feeding, dressing, toileting), transferring, and assistance with medication. Our PSWs work on the front-line of healthcare doing amazing work each and every day, but they are rarely, if ever, found on a "Top 10" list of "who to watch" and "who to thank". PSWs are seldom in the limelight so we are offering worthy recognition and sincere appreciation for a job well done. Our PSWs deserve sincere thanks for the care they deliver to our Residents and Clients which adds quality of life, independence, respect, dignity, and individuality to them each and every day. Anne-Marie Mori, Director, Resident Services and Chuck Johnston, Director, Community Care would like to dedicate their AGM report in recognition of the PSW staff working on the front line providing support to our Residents at 9 Butternut and in our community locations; at our 2 Group Homes, our Aging at Home program at TWP, and our Supportive Independent Living Units at STL, HAG, and CED.

"TO THE WORLD YOU MAY BE ONE PERSON, BUT

TO ONE PERSON YOU MAY BE THE WORLD”

-Unknown

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AN ODE- A THANK YOU-

TO PERSONAL SUPPORT WORKERS Written by: Gail Elliot

Thank you for being the eyes, the ears, the hands and the voice of one of the most frail and

vulnerable sectors of our society.

While those in your care may not be able to express their thanks, please know they are grate-

ful.

Thank you for opening your hearts up to the concerns they share

When the days are long and the rewards are hard to see, please know you are deeply and sin-

cerely appreciated.

While there may be times you believe your job is thankless, remember that the world is a bet-

ter place because of the work you do.

Thank you for treating those in your care as a mother, a father, a best friend - not just as a

case file.

Thank you for seeing those in your care as a whole person - not just a "feed", a "toilet" or a

"bath".

Thank you for making sure each person is nourished and hydrated, clean and dignified.

Thank you for tending to those small details that make the biggest difference.

Thanks for helping those in your care to feel loved and cared for.

Thank you for putting a smile on the faces of those you help each day.

Thank you for governing the homes and spaces they keep.

Thank you for making sure they are safe and stable as they move about.

Thank you for keeping their space "familiar", in a way that feels comforting and looks and

feels like "home".

Thank you for offering a nurturing touch and the best of care.

Thank you for caring for their needs on days when you've been too busy to meet your own.

Thank you for your kindness and patience.

Thank you for working with us as families and fellow staff.

Thank you for all you do. From the bottom of our hearts -- THANK YOU!

PSWs are the heavy lifters of the health care systems and now have a day to recognize all

their hard work! PSW Day - May 19, 2017 Participation House, Markham Annual Report 2016-2017

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ADULT EDUCATIONAL DAY PROGRAM Participation House, Markham operates a very successful Adult Educational Day Program attended by our Residents, Group Home Residents, Community Clients, and Public Clients. This program runs Monday to Friday from 8:45 a.m. to 4:15 p.m. Our Literacy Program runs the school year from 10:00 am to 3:00 pm. Our program is comprised of 3 program areas and clients can move from area to area throughout the day; we have our Activity and Resource Center which provides our recreational activities and some literacy programming, our Sensory Room, and our School/Literacy room. Adults who participate in the day program are offered a variety of activities that suit their personal interests and cultivate their social, physical, cognitive and creative abilities. Activities such as: Literacy: focused activities include developing literacy and communication skills, academic skills such as math, reading, and writing, and computer skills. We also work on communication and create communication books for individuals, many of these books can be put onto an I Pad or cell phone. Socialization – Life Activities: activities are designed to enhance one’s ability to participate in common, everyday activities such as food & nutrition, etiquette/manners, group interaction, money management, using public transportation and safety basics. Throughout the school year we have special guests come in to discuss a variety of topics. Adaptive Recreation: encompasses all sorts of interests. During the day, participants can enjoy arts and crafts, bingo, table games and active games, wii games (dance/bowling/fitness), special guests and entertainment. We have weekly music therapy and bi-weekly art therapy with a sewing instructor where participants complete sewing projects such as bags, felt hats, heating pads, pillows etc. Sensory: Residents enjoy half-hour sessions in our Sensory Room throughout the day. We have many entertainers come in though out the year providing us with educational programs, music and song with many individual singers and small bands; and theatre shows with Smile Theatre. There are also parties for various holidays where we enjoy cake and other snacks. Our program is run by our dedicated staff and volunteers who come in from our Community Programs and the community to help us with our programs. Jackie Booth coordinates several PSW Placement Students who complete their placement hours volunteering in the A.E.D.P. which is always very helpful and appreciated.

Thank you to all our Staff and Volunteers!

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EXTENDED ADULT EDUCATIONAL DAY PROGRAM The Extended Adult Educational Day Program runs from Tuesday to Friday from 3:00 pm to 8:00 pm and on Saturday from 1:00 pm to 6:00 pm. This extended program offers a variety of recreational and social activities. Activities include: weekly Skype sessions to family and friends, socialization, Sensory Room, knitting, computer skill building, bingo, table games, story time, baking, conversation skill building, music therapy, Math building, and non-denominational studies, etc.

SUMMER COMMUNICATION CAMP Summer Communication Camp was held from July 18, 2016 to August 12, 2016 from Monday to Friday, 10:00 am to 3:00 pm at a $100 User Fee. Activities offered: customized communication books/boards, literacy, computer skills, life skills, baking, social activities. Staff worked jointly with the individual to gather as much information as possible to create a communication board and/or book, and offered training to the individual and their family on its use for communication. The information is catalogued into a small, handy booklet, custom-ized in size and easy for both the communicator and their communicating “partner” to use. Conversations can be had by flipping pages to locate “your word” in picture language. Incor-porated into this program would be some literacy and Life Skills education and training.


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2017 AGM RESIDENT REPORT As we head into out 45th year I reflect on the people and their families that have been supported and engaged with Participation House since 1972. It is outstanding to see our aging population because this is directly reflective of the outstanding care the residents receive and their zest for life and sense of community. Research evidence indicates that people with a developmental disability who live in the community, enjoy about the same lifespan as the general population. It is important to note that this is the first generation of people with a developmental disability who will live into old age.(1) Adults with a developmental disability require more attention from health care providers and have a greater need for health care resources than adults in the general population. (2) OPADD (Ontario Partnership on Aging &Developmental Disabilities) reports the provincial average of people over the age of 50 is 50% of the population within developmental services. (3) Participation House Markham houses 59 Group Home residents and of those 59 residents 41 are over the age of 50. This constitutes 70% of our population which places us 20% above the provincial average. · 41 are 50+ · 25 are 60+ · 8 are 70+ · 1 person 80+ In 3-5 years the population over 50 years at PH will increase to 75% and in an additional 5 years after that 80% is the projected percentage. Our ‘newer’ residents represent the other 30% of our population that are under 50 years of age · 40 -50 = 5 people at 27% · 30-40 = 5 people at 27% · 20-30 = 8 people at 45% Our most dependant percentage of residents that require full support is 82.5%. Participation House provides the care, facility, supports and environment required of our entire resident population regardless of age or ability. We are very fortunate to be a leader in the first generation of people who will enjoy long fruitful lives. Source: http://www.opadd.on.ca/ (1,2,3)

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HOPE WALL

I LOVE WHAT I DO BECAUSE…

...I CAN MAKE A DIFFERENCE

...WE ALWAYS LOOK FORWARD TO A POSITIVE ACCOMPLISHMENT

...IT GIVES ME PEACE AND HAPPINESS

...BECAUSE I LOVE HELPING PEOPLE

...I LOVE TO WORK WITH THEM BY HEART

…I GET TO MAKE PEOPLE :) Smile!

...IT MAKES MY HEART SING

...I LEARN SOMETHING NEW EVERYDAY

...I SPREAD LOVE AT WORK OF MY STUDENTS AND THE PEOPLE I WORK WITH

...BECAUSE THE CLIENTS AND RESIDENTS MAKE ME HAPPY WITH LOVE


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IT TAKES A TEAM TO FUNDRAISE!

THANK YOU TO ALL OUR DONORS &

CORPORATE SPONSORS

Thank you Mandarin Restaurant and Yildiz for your generous

donation to Participation House, Markham

Home Depot cheque presentation to PH, Markham

We are so grateful for the ongoing support from Scotiabank

Employee Golf Tournament. Cheque presentation from Allstate Insurance Company of Canada to

Fundraising Committee Chair, Garry Lander in support of Fashion-

Able 2017 Shower Trolley Campaign. For the 2nd year Allstate has

been the Event Sponsor for FashionAble. Don’t Miss the 25th Annual

Charity Golf Tournament!

Thursday September 21,

2017 at Sleepy Hollow

Golf & County Club in

Stouffville.

Photo: Phil Garment, Wendy Woof-Severn, Manager Fundraising, Special Events and Communication, Jean-Anne Dodge, Peggy Robinson,

Board Chair and Matt Nutson from the PH, Markham Fundraising Committee. Absent: Garry Lander, Frances DiCarlo

Learn More by calling: 905-513-2756 ext. 221

Email: [email protected]

mailto:[email protected]

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OUR LOCATIONS

Group Homes

PH Participation House

9 Butternut Lane

Markham ON L3P 3M1

FH Farintosh House

7811 Kennedy Road

Markham ON L3R 2C8

HH Henderson House

113 Henderson Avenue

Thornhill ON L3T 2L3

Supportive

Housing

CC Cedarcrest Manor

225-20 Water Street

Markham ON L3P 7P7

HC Hagerman Corners

205-4460 14th Avenue

Markham ON L3R 1H1

SL St. Luke’s Lodge

205– 49 Green Lane

Thornhill ON L3T 7M9

TWP Tony Wong Place

202-25 Deverill Court

Markham ON L6G 0C7

Group Homes

Respite Bed

Unfunded Beds

Residence &

Activities Centre

PH Participation House,

Markham

9 Butternut Lane Markham

ON L3P 3M1

Tel: 905-294-0944

Fax: 905-294-7834

Supportive Housing


24 24

I have served on the Board with all four ( and soon to be

five) Executive Directors. With PH opened, the perception was

that a person with CP had a relatively short life expectancy.

Today we have 10 of the residents from the first year that we

opened our doors in 1972 and today these residents are col-

lecting Canada pensions. It has been a wonderful journey and

we can ALL be proud of the services provided to our residents.

Bill Crothers, Board of Directors, PH, Markham

As a volunteer at Participation House Markham I have been lucky to have held the position of Chair of the Board of Directors for 15 years and Chair of the Building and Property Committee for the past 20 years. It has been a privilege help the Residents, Staff, Volunteers and Board with the operations, maintenance and expansion of services at Participation House’s various Facilities. What is my special memory as Chair of the Building and Property Committee, this would be the concept of, and then the Design and building of Farintosh House. This was a remarkable building which to this day a show piece of Participation House’s goals and objectives. The other special ongoing memories is the wonderful personalities of the residence and staff at PH. They always have a happy disposition to all who meet them despite some challenges they may face. Any time one visits any of the PH Facilities one is always greeted with smiles and happy personalities. As the years go by with ever changing residents, staff and volunteers let’s always try and keep this wonderful air of happiness, achievement and satisfaction by all. Phil Garment, Former Chairman of the Board, Participation House, Markham.

25

As one of the newest members of the Board, I have had the least time with the

organization. But from my very first walk through the facility at Butternut Lane, I

knew that this was a place that family and friends could feel happy about having a

loved one attend. I think that its value is so apparent, even to newcomers. This

is the measure of what has been built over these past 45 years and a testament

to the commitment of the current staff at PH.

Debra McLaughlin, General Manager of 105.9 The Region and member of the

Board of Directors, PH, Markham.

Few times in life do we get a chance

to serve others, support family and at

the same time do something that gives

us a sense of personal accomplish-

ment. My involvement as a member

of the PH Board of Directors has given

me a sense of personal accomplish-

ment. My involvement as a member of

the PH Board of Directors has given

me just that. I can advocate for my sis-

ter Susan and all the others who call

PH home and help make sure that

they have the quality of life they de-

serve, and at the same time make

sure that the staff have the resources

they need to do the job. And at the

end of the day, I feel pretty good!

Vivienne Arkeveld, Board of Directors,

PH Markham

Participation House, Markham has a

rich history in providing outstanding

care to individuals with physical and

developmental disabilities for the

past 45 years.

I have been privileged to a member

of the Board of Directors for the past

4 years.

It is a special organization dealing

with special people.

Particular thanks to Executive Direc-

tor Frances DiCarlo who is retiring

this year.

Frances has devoted much of her

time and energy into PH and will be

missed by us all.

Kevin Pritchard, Board of Directors,

PH Markham


LOOKING FORWARD TO THE FUTURE

The term Valedictorian comes to mind as we approach the last pages of the 2017 Annual Report. The adjective definition is “saying goodbye” or “relating to a farewell”. Although this is true for me personally as I approach my last few months at Participation House, Markham, in the position of Executive Director, the future holds many exciting possibilities and prospects for everyone. The City of Markham will become a designated area under the French Languages Services Act by July 2018. Our agency staff is working with other service providers and our funders to help identify current internal capacity and gaps for the provision of French Language Services. The Ministry of Community and Social Services is revitalizing their Strategic Plan and we wait for the final document entitled, Thriving Communities: Our Way Forward to guide us forward with how we will continue to provide services to the men and women who we support. As a result of the Patients First Act, 2016, the Central Local Health Integration Net-work (LHIN), our second funder will be re-organized and expand its responsibilities to take over the Community Care Access Centres in 2017 and help build the platform for developing more person-centered services and guide us to continue to produce high quality services for our clients. Participation House, Markham services through our Assisted Living sites are situated in the newly formed Eastern York Region Sub-LHIN. Our 2nd Annual FashionAble Gala and Fashion Show in June, our 45th Anniversary Community BBQ in August, our 25th Anniversary Golf Tournament in September. Exciting times, busy times………………………………………..

26

Our Mission The mission of Participation House, Markham is to be a leader in enhancing the quality of

life of individuals with disabilities through a continuum of services designed to reflect

individualized approaches, community involvement and a respect for human dignity.

Our Values

RESPECT We value and respect the uniqueness, choices and diversity of all

people. We strive to foster respect between the individuals we serve, our

employees and the community.

QUALITY We believe that quality of life is determined by the individual,

their family, and/or support network and we will work together to ensure that

the services and supports for the individuals we serve are provided to the

highest degree of quality possible.

SAFETY We believe in a healthy and safe living and working environment.

FLEXIBILITY & COMPASSION We believe that our organization must be

flexible, accountable, innovative and compassionate in responding to the

needs of the individuals and their families supported by our organization. We

recognize that the growth and development of individuals is a dynamic

process and that our services must reflect this reality.

COLLABORATION & LEADERSHIP We will work collaboratively with

other service providers and will take a leadership role within our community in

promoting the quality of life of individuals with disabilities.

27 Participation House, Markham Annual Report 2016-2017

2017 © 2016-2017 Annual Report

Charitable Business Number: 118848738 RR0001

Head Office: 204-4261 Highway 7, Markham ON L3R 9W6

Tel: 905-513-2756 Fax: 905-513-7963

www.participationhouse.net

ParticipationHouse @phmarkham ParticipationHouseMarkham

We gratefully acknowledge all Board members and staff contributions in putting

together this document this year. The 2016-2017 Annual Report was compiled by

Wendy Woof-Severn, Manager, Fundraising, Special Events and Communication.

A leader in enhancing the quality of life of individuals with disabilities through a continuum of services

designed to reflect individualized approaches, community involvement and a respect for human dignity.

Every effort has been made to ensure accuracy of the annual report at the time of printing

2016-2017 annual report - participation...

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