2016 - memberclicks€¦ · jeff stevenson, federated insurance lake michigan room distracted...

2016MN PHCC Annual Convention & Vendor Show

FEBRUARY 10 – 12

MINNEAPOLIS MARRIOTT

NORTHWESTBROOKLYN PARK, MN

Onsite Program

True HVAC professionals know their reputation is made with every sale. Which is why they choose to sell Armstrong Air.™

www.1supply.com

HVAC professionals take a lot of pride in the work they do, and the equipment they install. They choose Armstrong Air because they know our standards are as high as their own. With smart design like MHT™ Technology in the summer and EHX™ Technology in the winters we have thoughtfully engineered comfort solutions that can delight every customer, every time. If you're ready to make the choice to sell something better, get started with First Supply.

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True HVAC professionals know their reputation is made with every sale. Which is why they choose to sell Armstrong Air.™

www.1supply.com

HVAC professionals take a lot of pride in the work they do, and the equipment they install. They choose Armstrong Air because they know our standards are as high as their own. With smart design like MHT™ Technology in the summer and EHX™ Technology in the winters we have thoughtfully engineered comfort solutions that can delight every customer, every time. If you're ready to make the choice to sell something better, get started with First Supply.

Schedule at a GlanceFEBRUARY 10 – 12, 2016Minneapolis Marriott Northwest, Brooklyn Park

Schedule At A Glance(Subject to change without notice – note that some sessions are concurrent)

WEDNESDAY, FEBRUARY 10, 20167:30 – 8:00 am Continental Breakfast - Lake Michigan Foyer8:00 am – 5:00 pm Solar PV Systems 101 Continuing Education: Tables of the 2014 NEC - Lake Michigan Room

THURSDAY, FEBRUARY 11, 20167:30 – 8:00 am Continental Breakfast - Minnesota Ballroom Foyer8:00 – 8:15 am Welcome & Announcements - Minnesota Ballroom8:15 – 9:15 am KEYNOTE PRESENTATION: Growing your Plumbing and HVAC/R Company Using Today’s Cutting Edge Tools - Minnesota Ballroom

9:15 – 9:30 am Break - Minnesota Ballroom Foyer9:30 – 10:30 am What Women Want….in Their Plumbing and HVAC Contractor - Elm Creek10:30 – 11:30 am Distracted Driving - Lake Michigan Room10:30 – 11:30 am Complaints and Trend Analysis of BBB Data for HVAC and Plumbing - Elm Creek11:30 – 11:45 am National PHCC Update - Minnesota Ballroom11:45 am – 1:00 pm MN PHCC Past Presidents & Auxiliary Scholarship Luncheon - Minnesota Ballroom1:00 – 2:00 pm Start with Trust: BBB for Business - Elm Creek1:00 – 2:00 pm Developing Future Leaders - Lake Michigan Room2:00 – 3:00 pm Department of Labor & Industry Panel Discussion - Minnesota Ballroom3:00 – 6:00 pm Annual Vendor Show - Northland Ballroom & Foyer6:00 – 9:00 pm Annual Banquet - Minnesota Ballroom

FRIDAY, FEBRUARY 12, 20167:30 – 8:00 am Continental Breakfast - Minnesota Ballroom Foyer8:00 am – 5:00 pm 2015 Plumbing Continuing Education: State of MN Plumbing Code Essentials Workshop - Minnesota Ballroom

8:00 am – 12:00 pm The 10 Basic Steps To Duct Sizing - Lake Michigan Room

9:45 – 10:00 am Break - Minnesota Ballroom Foyer12:00 – 1:00 pm MN PHCC Member Meeting & Luncheon - Minnesota Ballroom1:00 – 2:00 pm Geothermal Heat Pump - Options and Economics - Lake Michigan Room2:00 – 3:00 pm Geothermal Loop Field Design - Lake Michigan Room3:00 – 3:15 pm Break - Minnesota Ballroom Foyer

8 hours of PL CE

4 hours of NATE Training

8 hours of Plumbing CE

SPONSORED BY

SPONSORED BY

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Detailed Program(SUBJECT TO CHANGE WITHOUT NOTICE – NOTE THAT SOME SESSIONS ARE CONCURRENT)

WEDNESDAY, FEBRUARY 10, 20167:30 – 8:00 am Continental Breakfast Lake Michigan Foyer

8:00 am – 5:00 pm Solar PV Systems 101 Scott Nutting, Contract Electrical Inspector, Aitkin County, MN Lake Michigan Room

Analyze the code tables and perform calculations while discussing code sections that affect the use of these tables. Lunch is included.

THURSDAY, FEBRUARY 11, 20167:30 – 8:00 am Continental Breakfast Minnesota Ballroom Foyer

8:00 – 8:15 am Welcome & Announcements Minnesota Ballroom

8:15 – 9:15 am KEYNOTE PRESENTATION: Growing your Plumbing and HVAC/R Company Using Today’s Cutting Edge Tools Susan Roberts Frew, President, Sunshine Plumbing Heating Air; CO PHCC President Minnesota Ballroom

Susan Roberts Frew, former International AT&T Vice President, business coach and now President of Sunshine Plumbing Heating Air will show you how they grew their company 535% in three years. Susan will share with you how Sunshine used reviews, technology and over the top customer service skills to win Denver Business Journal’s “2015 Fastest Growing Company”. Susan has coached 17 different trades in her career and is currently serving as the President of the Board of Colorado PHCC. Join her for a high energy talk about what it takes to succeed in today’s marketplace and outpace your competition.

9:15 – 9:30 am Refreshment Break Minnesota Ballroom Foyer

9:30 – 10:30 am What Women Want….in their Plumbing and HVAC Contractor Susan Roberts Frew, President, Sunshine Plumbing Heating Air; CO PHCC President Elm Creek

Most service contractors know that the majority of the decision makers in the home today are women. Although most contractors know this fact, what is being done to appeal to this demographic? Susan Roberts Frew, President of Sunshine Plumbing Heating Air grew their company from $175,000 in 2012 to 1,400,000 in 2015 by using a marketing plan focused on their target demographic: Women! Understand HOW women chose their contractor, WHY they will call you again and how to appeal to the fastest growing population in the US,; the woman homeowner. Sunshine uses the “secret sauce” of online reviews, follow up calls, email biography of technicians, follow up calls, thank you notes, brownies & wine. Susan will share Sunshine’s 12 points of “love” that they use in every customer transaction.

8 hours of Electrical CE

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10:30 – 11:30 am Distracted Driving Jeff Stevenson, Federated Insurance Lake Michigan Room

Distracted driving can have devastating consequences for businesses and families—and cell phones continue to be a leading cause of distraction behind the wheel. Federated Insurance has created several new resources designed to address the danger of using a mobile device while driving. These helpful resources include a safety meeting video, handout, quiz, and trainer outline. Federated’s distracted driving materials ask: “What is Important to You?” Change happens one person at a time, and only when it is important to you. Please make it home safe today.

10:30 – 11:30 am Complaints and Trend Analysis for HVAC and Plumbing Industries in MN Julie Kiedrowski, Vice President Business and Consumer Services, Better Business Bureau of Minnesota and North Dakota Elm Creek

No one likes complaints, but there is a lot we can learn as an industry when we examine the recent complaint history andtrends of HVAC and plumbing complaints in Minnesota. Learn more about the positives (yes, we said positives) aboutleveraging complaints for your business, including BBB’s complaint resolution process and how to resolve and/or de-escalate complaints where possible.

11:30 – 11:45 am National PHCC Update Charles “Chip” E. Greene, President, Greene & Associates, Inc., PHCC National President Minnesota Ballroom

We will be joined by the President of the PHCC National Association, Charles “Chip” E. Greene, with the pulse on the industry. He will also provide us with an update on National PHCC activities and what the PHCC is doing for YOU!

11:45 am – 1:00 pm MN PHCC Past Presidents & Auxiliary Scholarship Luncheon Minnesota Ballroom

The MN PHCC Auxiliary and the MN PHCC Past Presidents Club raise funds throughout the year in order to be able to provide scholarships to dedicated students from around the state. Join us for our annual award celebration as we present these committed individuals with their much deserved scholarships!

1:00 – 2:00 pm Start with Trust: BBB for Business Lisa Hiebert, Director of Strategic Marketing, Better Business Bureau of Minnesota and North Dakota Elm Creek

Trust is earned. Discover how BBB is working with all businesses to champion a trustworthy marketplace. We know your business reputation is priceless. More than 97% of consumers research companies online before doing business. In addition to exploring the free tools, tips and resources all businesses can use to build their credibility and reputation with Better Business Bureau, we will briefly discuss steps for a trustworthy website and online presence.


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1:00 – 2:00 pm Developing Future Leaders Brian J. Schoenborn, Managing Partner, Stinson Leonard Street LLP/Federated Insurance Lake Michigan Room

A good hire today could evolve into one of your company’s future leaders. Managing the succession of talent is a vital, strategic process that minimizes gaps in leadership and enables your best people to develop the skills necessary for possible future roles. This discussion addresses both leadership development and business succession planning so you can take measures to ensure your organization always has well-trained, experienced people in key positions.

2:00 – 3:00 pm Minnesota Department of Labor & Industry Panel Discussion Greg Metz, Construction Codes; Sara Ellstra, Wage and Hour; Gary Robertson, MN OSHA; Rick Martagon, Apprenticeship; John Aiken, Moderator Minnesota Ballroom

Join 4 experts from the Minnesota Department of Labor & Industry as they provide an update on areas such as Apprenticeships, OSHA, Construction Codes and Wage/Hour Issues. This is an open forum and there will be time for questions and answers for each individual.

3:00 – 6:00 pm Annual Vendor Show – FREE! OPEN TO THE PUBLIC! Northland Ballroom & Foyer

This event continues to be a focal point of our Convention. Join Convention attendees and the public, stroll the exhibit hall, mingle with industry supporters and learn the latest and greatest tools and processes in our field.


The NextGen Boiler is the most modern and complete electric boiler on the market.

Engineered into one attractive plug-and-play system, it includes:

• Stainless steel heat exchanger

• Circulating pump

• Expansion tank

• Air vent

• Safety relief valve

• User-friendly control panel

Radiant floor heating has never been easier for the installer. Just add PEX!

B O I L E RTM

The electric boiler with twice the features

that installs in less than half the time.

vs.Traditional boiler installation

Labor-intensive project

NextGen Boiler installation

Professional comfort system

Which would your customer prefer?

www.nextgenboiler.com(844) 227-9977

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6:00 – 9:00 pm Annual Banquet – Drinks, Dinner & Entertainment…OH MY! Minnesota Ballroom

Last year was such a huge success… let’s do it again! We are extending the Vendor Showand enjoying an evening of dinner, drinks and great company with exhibitors, conventionattendees and others. Admission is included in convention registration! Additional ticketsare available for purchase by visiting the registration desk. This is an ADULT ONLY evening please.

This year’s entertainment is Vilification Tennis. If you’ve attended the Minnesota Renaissance Festival, then they’re probably no stranger to you. They have been performing there for over 20 years. They are a structured improvisational show where competitors engage in a battle of insults. They feel that there is humor inherent even in the most taboo subjects and they are, therefore, willing to make fun of things that most people would think aren’t the least bit funny. Prepare for an evening of shock and awe and incredible laughter.

FRIDAY, FEBRUARY 12, 20167:30 am – 8:00 am Continental Breakfast Minnesota Ballroom Foyer

8:00 am – 5:00 pm 2015 Plumbing Continuing Education: State of MN Plumbing Code Essentials Workshop (6 hours code, 2 hours technical training) Dave Straub Minnesota Ballroom

Providing a fundamental understanding of the Minnesota Plumbing Code, this seminar offers participants an opportunity to learn the basics and most important areas of the code. Each chapter is covered in an easy-to-understand way that supplies the “need to know” information required to successfully understand and apply the provisions of that chapter. This seminar will also provide the attendees with the opportunity to test their knowledge with practical real-life exercises.

8:00 am – 12:00 pm The 10 Basic Steps To Duct Sizing Mike Daniels, Vice President, Sales & Marketing, Auer Steel & Heating Supply Company Lake Michigan Room

This 4-hour session by Auer Steel & Heating Supply Company will cover what you need to know to properly duct size, including:• Proper Ductulator Usage (best Ductulator included in training)• Understanding Static Pressure• Duct Fitting Selection & Equivalent-Length• System Component Selection Considerations• Effects of Zoning On Duct Sizing• Multistage Equipment And Its Benefits On Duct Sizing• Proper Zone Panel Selection and Set-Up• Bypass Air Control And Options

8 hours of Plumbing CE

SPONSORED BY


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2016 Convention Sponsors MN PHCC GRATEFULLY ACKNOWLEDGES THE FOLLOWING COMPANIES FOR THEIR SUPPORT. PLEASE BE SURE TO VISIT THEIR BOOTHS AT THIS YEAR’S VENDOR SHOW!

9:45 – 10:00 am Refreshment Break Minnesota Ballroom Foyer

12:00 – 1:00 pm MN PHCC Member Meeting & Luncheon Minnesota Ballroom

Join your fellow MN PHCC members and industry colleagues as MN PHCC leadership updates you on the latest happenings with your association. All attendees are invited.

1:00 – 2:00 pm Geothermal Heat Pump - Options and Economics Steve Anderson, K&E Distributing Lake Michigan Room

This session will provide an update to equipment and loop options for geothermal heat pump systems. An overview of design software to match systems to the load requirements. Energy cost comparisons will be discussed; for the homeowner, “What do the savings mean?”; for the contractor, “Am I busy at the right stuff?”.

2:00 – 3:00 pm Geothermal Loop Field Design Steve Anderson, K&E Distributing Lake Michigan Room

This session will expand on loop options, piping options, circulating pump options, pressure drop calculations and installation techniques.

3:00 – 3:15 pm Refreshment Break Minnesota Ballroom Foyer

PLATINUM LEVEL GOLD LEVEL

SILVER LEVEL BRONZE LEVEL

B O I L E RTM

A Service Company Industry Professionals Plan On

A Service Company Industry Professionals Plan On

521 Phalen Blvd. Saint Paul, MN 55130

(651) 287-2640 Fax: (651) 287-2655

Fiberglass / Acrylic Bath Bays and Showers www.warmrain.com

PVC Air Duct Fittings www.general-plastics.com

PVC Air Duct Pipe www.kroyind.com

www.omegaflex.com/trac/home

Residential & Commercial Water Heaters Hydronic / Space Heating Products

www.bradfordwhite.com

In-Floor Radiant /Heating/Plumbing Systems www.na.rehau.com *

CANFIELD Solder & Accessories www.solders.com

Water Treatments www.rhomarwater.com

Pipe Insulation - Poly and Rubber www.nomacoinsulation.com/imcoa.php *

www.laars.com Fans & IAQ Equipment www.fantech.net

Circulator Pumps www.wilo-usa.com

www.webstonevalves.com

www.spearsmfg.com *

* PLEASE NOTE : SPEARS, REHAU and IMCOA PRODUCT WESTERN 1/3 OF WISCONSIN ONLY.

®

white letters version

quality products

extensive inventory

customer focused

experienced

value provider

dependable service

serving since 1940

V isit us at Booth #80

HVACR DISTRIBUTOR

GOLD LEVEL

BRONZE LEVEL

Please make it

home safe

today.

16.08 Ed Date. 11/15 *Not licensed in the states of NH, NJ, and VT. © 2016 Federated Insurance

Federated provides clients with access to services offered through wholly independent third parties. Neither Federated nor its employees provide legal advice.

We believe you deserve more than just insurance. You deserve valuable risk management tools—like the “What is Important to You”

distracted driving prevention program—designed to help you and your employees make it home safe today.

INNOVATIONFOR THE PLUMBING & HVAC/R TRADE

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Whether it is through the portable productivity of our M12™ system, the revolutionary performance of our M18™ line or our professional-grade Test & Measurement and Hand Tools, Milwaukee® continues to provide innovative solutions to offer industry-leading power and productivity.

www.milwaukeetool.com









Exhibitors WE WOULD LIKE TO GRATEFULLY ACKNOWLEDGE OUR 2016 EXHIBITORS WHO ARE JOINING US FROM AROUND THE NATION! BE SURE TO VISIT THE SOLD OUT VENDOR SHOW ON THURSDAY, FROM 3:00 – 6:00 P.M.

Company Booth #Auer Steel & Heating Supply Co. 80Bennerotte Marketing 47 & 48Bongard Corporation 64 & 65COBRA Contractors Software 70Dakota Supply Group 40 & 41Distributor Sales Inc. 63EP Sales 16Federated Insurance 38Ferguson 77First Supply LLC 85Fourmation Sales 17 & 19Glentronics, Inc. (PHCC Pro Series Pumps) 45Goodin Company 50JL Sontag 54John J. Morgan Co. 59Johnstone Supply 84Lennox 51McCullough & Associates 60MDN Sales 10 & 12Michel Sales Agency 62 & 73

Midwest Sales & Marketing 83Milwaukee Tool 55Mitsubishi Electric 74NCS Corporation 20 & 22North Central Fabricators, LLC 66Northern Sales & Consulting 14Northland Reps 52 & 53Park Supply of America 75Pentair 42Picote Solutions, Inc. 26Rep Rite Burk & Associates 69RG Higgins & Associates 57Robert B Hill Co 58Sales Engineers Inc. 71 & 72Schroeder Sales Company 78Soderholm & Associates 9 & 11SPS Companies, Inc. 61Stabeck Sales & Marketing 76Stonebrooke Equipment 25 & 36Time Communications 18Viega 43Walters-Climate, Inc. 8WH Response LLC 79

MN PHCC 2016 Annual Convention Vendor ShowFebruary 11, 2016

Minneapolis Marriott Northwest7025 Northland Drive NoBrooklyn Park, MN 55428(877) 303-1681(the old Northland Inn)

Exhibitors as of January 11, 2016.

2016 - memberclicks€¦ · jeff stevenson, federated insurance lake michigan room distracted...

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