20160426 value of diversity in teams
TRANSCRIPT
Value of Diversity in Teams
Value of Diversity in Teams – Kristina Müller & Petra Stühler
PetraStühlerBankerMasterofBusinessandInforma2onsystems(FH)
Experience
• ConsultantintheareaofBI/Repor2ng• Projectmanagement• Implemen2ngPMOs,Program-andMulit-Projectmanagement
• IntroducingScrum/agilemethologies• ChangeManagement• DeliveryLead/AgileCoach
Kris3naMüllerAutomobilkauffrau
BusinesPsychologist(B.Sc.)SystemicConsultant(M.A.candidate)
Experience
• Organiza2onDevelopment• ChangeManagement• AgileCoaching• Nearshoring• ScrumMaster
Weare…
Value of Diversity in Teams – Kristina Müller & Petra Stühler
• WhatisDiversity?
• 4LayersofDiversity
• DiversityExperience• ValueofDiversity
• Learnings
• Dialog
ValueofDiversityinTeams-Kris2naMüller&PetraStühler
Agenda
…doesdiversitymeantoyou?
ValueofDiversityinTeams-Kris2naMüller&PetraStühler
What…
Similari2esanddifferences(amongemployees)
Whymanagingdiversity?• An2-discrimina2on
• An2-discrimina2onlaw• Reduceconflicts,staffturnover&sickleave
• Diversityasaresource• Learningfromotherperspec2ves• Innova2on• Closetothecustomer• Marke2ng&employerbranding• Increasethemarketvalueofacompany
ValueofDiversityinTeams-Kris2naMüller&PetraStühler
Diversity
Whymanagingdiversity?• An2-discrimina2on
• An2-discrimina2onlaw• Reduceconflicts,staffturnover&sickleave
• Diversityasaresource• Learningfromotherperspec2ves• Innova2on• Closetothecustomer• Marke2ng&employerbranding• Increasethemarketvalueofacompany
ValueofDiversityinTeams-Kris2naMüller&PetraStühler
Diversity
ValueofDiversityinTeams-Kris2naMüller&PetraStühler
ManagementStatus
SeniorityUnionAffilia2on
Diversion/Department/Unit/Group
WorkLoca2on
WorkContentField
Func2onalLevel/Classifica2on
Religion
MaritalStatus
ParentalStatus
WorkExperience
AppearanceEduca2onalBackround
GeographicLoca2on
PersonalHabits
Recrea2onalHabits
IncomeAge
Race Gender
SexualOrienta2on
PhysicalAbility
Ethnicity
Personality
Organiza2onalDimensions
ExternalDimensions
InternalDimenesions
Source:Gardenswartz,L.&Rowe,A.(1994).DiverseTeamsatWork.
CapitalizingonthePowerofDiversity.NweYork:McGraw-Hill.P.
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4layersofdiversity
Banker
Media3oncoach
Hotelexpert
Pokerclubowner
MasterofInforma3onandBusinessadministra3on
Historian
Educater
BusinessPsychologist
Automobilkauffrau
ITexpertpragma3c
crea3ve
empathe3c
Lovescrazycrea3vemethods
esoteric
Datadriven
funnypa3ent
unpa3ent
inspirableResultoriented
Tobaccoexpert/seller
Ourformerteamsetup-diversity
Germany
Brazil
Australia
UK
NewZealand
Turkey
Poland
Norway
USA
HoAPM-Employee
Junior–Prof-Senior
Berlin–Wroclaw-Vienna
0–xyears
ValueofDiversityinTeams-Kris2naMüller&PetraStühler
GreatfeedbackcultureGreatworkingplace/goodatmosphere
coopera3ve/toaccepthelp
openness/straighYorwardness
respect
strongcommunicater
„doesn´twanttobethelonewarrior“
Wanttolearn
trust
Apprecia3on/acceptance
Ourformerteamsetup-alignment
ValueofDiversityinTeams-Kris2naMüller&PetraStühler
GreatfeedbackcultureGreatworkingplace/goodatmosphere
coopera3ve/toaccepthelp
openness/straighYorwardness
respect
Alignmentofa
gile
values
strongcommunicater
„doesn´twanttobethelonewarrior“
Wanttolearn
trust
Apprecia3on/acceptance
Ourformerteamsetup-alignment
ValueofDiversityinTeams-Kris2naMüller&PetraStühler
ValueofDiversityinTeams-Kris2naMüller&PetraStühler
Strengths-WeaknessesParadox
economical
s2ngy
Lovesnewmethods
Nofocusonthebusinessgoal
Focushere!
Beaware!
ValueofDiversityinTeams-Kris2naMüller&PetraStühler
Strengths-WeaknessesParadox
economical
s2ngy
Lovesnewmethods
Nofocusonthebusinessgoal
Focushere!
Beaware!
Apprecia2ono
f
diversity
OrganizesocialEventslikePechaKuchaNight,
ScrumClubs,…)
Agileand„real“Coachings
Planingandrealiza3onfrom
Offsites/Workshops
Media3on(conflictmanagement)
Training(Agile,Rolespecific,Modera2on/Crea2vemethods,ProjectManagement)
ConsultITandNonITDepartments
regardingPerformance,TransparencyandTeambuilding
Bigrangeofserviceporfolio
Planingandrealiza3onfromTeamBuildingWorkshops
ValueofDiversityinAgileCoachTeams
Modera3onfromanopera2vetoatopmanagementlevelfor
internalandexternalpeople
ValueofDiversityinTeams-Kris2naMüller&PetraStühler
Mo3vatedpeople(remeberAgilePrinciples)
…
Lessconflicts(respect,acceptance,understandingand
apprecia2ngeachother)
learningandbroadeninghorizions
Innova3on(differentperspec2ves,
knowledge,experience,…)
Openmindedculture
(openmindedalsoforcustomerneeds)
Chancesfor…
MoreProduc3vity&Efficiency
ValueofDiversityinTeams
Recrui3ng(morepossibili2es)
ValueofDiversityinTeams-Kris2naMüller&PetraStühler
differentnatures
=inspiring
differenteduca2on
=Life-enhancing
Commonground=
strenght
BroadserviceporfolioDiverseTeamBuilding
=TakesTime
Alignment/sameGoal=
Team
Learnings
ValueofDiversityinTeams-Kris2naMüller&PetraStühler
Whatdoesthisimplyforyou?
Howdiverseisyourteam/company?
Howdiversedoyou/yourcompanywanttobe?Howdoyourealizeit?
ValueofDiversityinTeams-Kris2naMüller&PetraStühler
Dialog
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proximity(ger.:Nähe)
distance(ger.:Distanz)
constancy(ger.:D
auer) change(ger.:W
echsel)
normalcondi2onsstressrelatedcondi2onsRiemann,Fritz(1961)
Why? Withwhom?
Tillwhen?How?
Riemann-Grid
ValueofDiversityinTeams-Kris2naMüller&PetraStühler