Gwendolyn D. BradleyCharlotte, North Carolina

Phone: (704) 516-9878 Email: gwendolbradl@aol.com

Experienced Accounting Analyst with exceptional track record for analytical abilities, superior attention to detail, driven to achieve and exceed organizational goals. Recognized and valued for keen research skills, strong customer focus and root cause analysis knowledge.

RELEVANT WORK EXPERIENCESPX Flow Technology (Shared Service Center) Charlotte, NC 5/14 To Present SPX (NYSE: SPW) is a global Fortune 500 multi-industry manufacturing leader with over $5 billion in annual revenue, operations in more than 35 countries and over 18,000 employees. The company's highly-specialized, engineered products and technologies are concentrated in three areas: flow technology, infrastructure, and vehicle service solutions.

Accounting Specialist (Home Office), Shared Services Center Prepares balance sheets, profit and loss statements and other financial reports Analyzing trends, cost revenues, financial commitments, and obligations incurred to predict future

revenues and expenses Entry-level problem-solving Follows standard guidelines; selects from the most appropriate of several guidelines Makes minor adjustments as necessary to achieve results Charge Business Units for expenses paid by Corporate Run Monthly Statements and Invoices Process incoming and outgoing wires Journal entries as needed Account Reconciliations Work with internal and external customers to resolve billing and payment issues Reports to Finance Supervisor

Credit Analyst, Shared Services Center Evaluates customer records and recommends that accounts be closed, credit limit reduced,

extended, or collection attempted, based on earnings data, payment history, and purchase activity of customer

Releases orders on credit hold Act as liaison between customer and Sales department in Business Units to resolve billing and

payment issues Aanalyze business financial statements and commercial credit reports Prepare monthly cash flow forecast report Strictly follow the internal control policies, procedures and delegation of authority limits Handle daily, weekly and monthly reporting and gathering of information for SSC management or

business units Conduct weekly meetings with the assigned Business Units and external collection partners to

address existing and potential customer account issues and disputes

KEY ACCOMPLISHMENTS Implemented process to save documentation electronically Reduced the overall on-account-cash by 85% in a year’s period Managed SPX’s Canadian accounts for 10 months reducing the aged disputes by 90%

Merck Co & Inc. (Shared Service Center) Charlotte, NC 10/10 To 11/13Merck & Co., Inc. is a global health care company that delivers innovative health solutions through its prescription medicines, vaccines, biologic therapies, animal health, and consumer care products.

Analyst, Shared Services Accounting Evaluates customer records and recommends that accounts be closed, credit limit reduced, extended, or

collection attempted, based on earnings data, payment history, and purchase activity of customer. Releases orders on credit hold Creates and maintains databases on activity conducted in all accounts. Prepares reports on current findings and suggested action to be taken for all accounts to be

written off. Maintains positive relationships with all branch personnel and customers while asking tough

questions Manage account with credit limit of $ 750,000,000 or greater Apply over $ 4,000,000,000 in cash yearly

Merck – Business Analyst (contract thru RCM Technologies Inc.) - 10/10 To 04/11 Responsible for applying customer payments, creating remittance difference notices and

unearned discount charge backs, processing allowances and offsets, planning & coordinating work to maintain customers account status

Meet monthly processing deadlines; perform variety of additional administrative duties Research and resolve customer deductions, includes communicating with external customers and

internal clients to facilitate dispute resolution via SAP Dispute Management System, phone, fax, email, letters, etc. In addition to pursuing payback of the customers’ deduction to determine if valid, then have credit issued or request payment from customer.

Prepare reports and meet monthly deadlines, support various department projects as needed

KEY ACCOMPLISHMENTS Developed and implemented process to save documentation electronically Developed and implemented process that reduced aged deductions from 84 days to 15

days cycle time Managed Merck’s largest customer (McKesson), which represented approximately one-

fourth of total accounts receivable

American Red Cross (Shared Service Center) Charlotte, NC 03/99 To 6/08American Red Cross is a non-profit worldwide institution in which all societies have equal status and share equal responsibilities and duties in helping each other.

Senior Accountant - 1/02 To 6/08 Met deadlines for month end close and analysis entries made by others to check for accuracy Contact support between business and regions Compiled and analyzed financial information to prepare entries to accounts, such as general

ledger, financial reporting, and receivable, as well as reconciled accounts and bank statements Responsible for preparing monthly financial statements to ensure accuracy of financial reporting

records and to ensure compliance with Generally Accepted Accounting Principles and all American Red Cross financial policies

Reconciled cash amount(s) within 3 business days of closing

KEY ACCOMPLISHMENTS Developed and implemented prepay program (allowed customer to pay early in order to

obtain a 2% discount) Successfully collected over $2,000,000 a quarter from 30 day accounts Collected unclaimed cash

Accounts Receivable Accounting Lead - 7/00 to 1/02 Monitored staff performance and work hours. Trained all new staff and reviewed all employee cash batches. Assisted staff with any cash and billing application issues in addition to the Accounting Specialist

duties.KEY ACCOMPLISHMENTS

Trained and managed 11 employees Developed and implemented lockbox process (made changes to improve lockbox hit rate

and went to a paperless system)

Developed and implemented Bankone process (maintain a spreadsheet to show amount of cash received through lockbox on a daily basis)

Accounting Specialists - 3/99 to 7/00 Validated applied cash, adjusted account balances, ran reports, and processed credit cards and

wires Processed lockbox contents from the bank, processed miscellaneous receipts Researched sources or amounts, obtained approval to refund, updated CFC allocations and

processed CFC payments Performed month-end-closing tasks

EDUCATION

Pfeiffer University Misenheimer - Charlotte, NC Masters Degree in Business Administration Twenty hours of advanced accounting courses

The Accounts Receivable Network – Atlanta, GA Certification in Accounts Receivable and Finance

COMPUTER SKILLS

Proficient with Microsoft Office (Excel, Access, and Word), SAP, Changepoint, SharePoint, Hyperion, Assurenet, Sigma, Outlook, WebEx, TIBCO Spot fire, Oracle, Invoice Central, PeopleSoft, QuickBooks, AS400, CFS MACS, BOF Cash PRO, BOF Global Advice, Business Objects, MS Query, and Receivables Edge.