2016_mohamed helal curriculum vitae

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Mohamed Saad Helal

Home: 145 A, 9th villas District, El-Sherouk City. Cairo, Egypt

P.O. Box: 11371 Telephone: +202 22 581 608 +202 2974 7007 Mobile: +2010 10 76 9999 +20100 9 1111 74

+2012 240 28 365

Work: Shrouk City - Egypt

Private Email: [email protected]

CAREER OBJECTIVE Challenging position in a dynamic professional environment with a growing organization utilizing my analytical, creative & communication skills.

Obtain a dynamic, challenging opportunity that contributes to the success of the business via 16+ years Information Technology / Food & Beverage experience from various global industries. Dedicated, self-motivated, outgoing, Ambitious, willing to develop further abilities. Confident working alone or as a team member.

WORK EXPERIENCES Betaa El Akl Company Cairo, Egypt

Egyptian cuisine Specialized Company. We started 2 stores, one is specialized in Egyptian recipe sandwiches (Betaa El Kebda) and the other is specialized in Egyptian layered pastry aka Feteer (Betaa EL Feteer).

November 2015 to Present Founder, Owner & Operator Softwave, IT Consultancy www.softwave.ae

Provides Solutions covers the various area related to clients business needs Retail Management System, POS restaurant management system, Food and beverage cost control and inventory, Powerful Accounting and back office , Healthcare Management System, CRM system, Document Management system and more

August 2015 to Present (part Time) Initiation Team Member, Sales & Marketing Manager

JOB RESPONSIBILITIES

Choosing and testing international products.

Closing up long term agreements with international vendors.

Hiring team members.

Obtain the necessary patents and trademarks & Following up legal Documents.

Composing offers and following up with customers within the GCC.

Following up with development team.

Hiring & Following with outsourced developers & web developers.

Building companies marketing campaign database.

Preparing Social media for Launching, branding approach, market audience, product competition, and

financial needs and plans.

Business Know How Training for Sales Team.

Handles and Reviews vendor proposals. Checks the quality and cost-effectiveness of products and

services before any purchasing is done. Approves within delegated powers / recommends to higher

approval authorities/committee. Oversees the management of I.T. projects and ensures their timely

completion.

Financial management of IS budgets relating to Projects. Senior management reporting.

Tune into the needs of end users and product marketing processes, Develop an innovative product idea

based on what you have learned and observed about the needs of end users.

Research the requirements of your jurisdiction for licensing, sales tax, income tax, liability insurance and

other requirements.

Creating a development time line. Allot a reasonable amount of time to the development of our software

product.

Oversee the development process. Facilitate clear communication between management and

development team to ensure that everyone is operating under the same product vision.

mailto:[email protected]

http://www.softwave.ae/

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Cairo Integrated Hospitality Open System Technology (CiHost)

www.cihostegypt.com

(Member Of Tiba Cite Group one of citadel capital investments). Provides Solutions covers the various area related to clients business needs PMS Protel property management system, Matrix pos restaurant

management system, Food and beverage cost control and inventory Procure.net ,Powerful Accounting and back office from Microsoft Great plains

March 2002 to August 2015 Point Of Sale Product Manager November 2005 to November 2006 POS, ERP & Material Control Products Manager. December 2006 to November 2011 Projects Manager & Presales Coordinator. August 2011 to August 2015 Zero Client Product Manager

JOB RESPONSIBILITIES

Provides support in developing I.T. manual of policies & procedures for day-to-day running of the Department.

Responsible for ensuring efficient and trouble-free services to Clients/users. Prepares annual budgets for I.T. projects and training of staff to upgrade their skills to meet

the demands of developments in I.T. Evaluates I.T. hardware and software requirements of all departments and provides them

with the most cost-effective and efficient services and products.

Handles and Reviews vendor proposals. Checks the quality and cost-effectiveness of products and services before any purchasing is done. Approves within delegated powers / recommends to higher approval authorities/committee. Oversees the management of I.T.

projects and ensures their timely completion. Develops a Disaster Recovery Contingency Plan to cater to any I.T. disaster possibilities. Responsible for managing the finance modules of the ERP system. Ensure that the finance policies and operating procedures meets ERP processes and work

flows, data and organization structures, financial reporting and consolidation, management and budgeting needs, financial controls, and management information.

Engage, collaborate and maintain strong relationships with key business stakeholders.

Oversee the implementation of global strategic IS initiatives. Financial management of IS budgets relating to Projects. Senior management reporting. Mentoring and development of team members.

Pamsco Group- IT Consultancy Cairo, Egypt

Provides IT Management solutions & Consultancy for small and medium businesses

August 2009 to Present Private Business , Operation Manager

JOB RESPONSIBILITIES Creating and executing business improvement plans specific to the client based on gathered requirements and business environment.

Leading the solution discovery process and astutely identifying any gaps in expertise, resources, or service.

Designing and delivering solutions that address client needs, satisfy pain points, and

contribute to building the client’s capacity and ability to deliver impact. Communicating project deliverables and implementation plans in a manner that is cogent

and easy-to-understand.

Developing meaningful client relationships that support deep-tissue growth for the client.

CUSTOMER BASE

EADS Egypt Office (Airbus, Euro-copters, Eads Defense & Security, Eads Astrium) October 2008 to May 2013

Provides cutting-edge technologies, scientific excellence and program leadership. Our innovations foster economic growth, security and eco-efficiency.

www.airbusdefenceandspace.com

Building Material Industrial Company (BMI Cement) September 2008 to July 2011 BMIC (Building Materials Industry Company) Specializing in cement manufacturing was founded with

investments exceeding EGP 2 Billion. BMIC is a subsidiary company of the Egypt Kuwait Holding (EKH) which is one of the MENA region’s leading investment companies with a diversified portfolio of investments that spans the region in sectors that include fertilizers and petrochemicals, energy, insurance, manufacturing, information technology, transport and infrastructure.

www.bmicement.com

http://www.cihostegypt.com/

http://www.airbusdefenceandspace.com/

http://www.bmicement.com/

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Modern Suez Gypsum Company (MSGC) September 2008 to July 2011 Modern Suez Gypsum Company S.A.E, (MSGC) an Egyptian Joint Stock company, owns and operates Gypsum mines & a new Greenfield Gypsum factory that is located at Sokhna heavy industries region, at Suez governorate.

www.msgc.com.eg

Miracle for medical services November 2008 to May 2013 sOmang / Beauty Credit is a holistic skincare brand from Korea with high quality products at attractive value-for-money prices.

Nadco Trading Cairo, Egypt NADCO Trading a leading horticultural services company in Egypt Importing & Exporting Horticultural Crops & equipment, part of NADCO Association which consists of NADCO Trading & NADCO Agriculture.

September 2001 to February 2002 Information Technology Consultant

JOB RESPONSIBILITIES Building & Maintaining Sales & Marketing & Customer Service Data Base.

Days Inn Gafy Resort Sharm El-Sheikh, Egypt.

A Four stars hotel located in Naama Bay the highest traffic area in South Sinai

September 1999 to September 2001 Information Technology Manager

JOB RESPONSIBILITIES Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results coordinating, and enforcing systems, policies.

Maintain staff by orienting and training employees & maintaining a safe and secure environment. Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans

for implementing information technologies. Directs technological research by studying organization goals, strategies, practices, and user projects. Completes projects by coordinating resources and timetables with user departments. Verifies application results by conducting system audits of technologies implemented. Preserves assets by implementing disaster recovery and back-up procedures. Recommends information technology strategies, policies, and procedures by evaluating organization

outcomes; identifying problems; evaluating trends; anticipating requirements. Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling

expenditures; analyzing variances; initiating corrective action.

Maintains quality service by establishing and enforcing organization standards.

Color Promotion Egypt Cairo, Egypt.

A Graphics & Advertising Company

February 1998 to June 1998 Part Time, Freelance Graphic Designer

JOB RESPONSIBILITIES Worked as part of the team designing the maps on “Cairo Key Maps Directory”

Click GSM Cairo, Egypt.

Former company for Mobile network (Vodafone)

January 1998 to December 1998 Part Time, Assistant Assembling Manager

JOB RESPONSIBILITIES Worked as part of the team assembling new packages for mobile lines released under the

name of Click GSM

Talents Casting Agency Cairo, Egypt.

Casting Company working in the Media & Events Field

September 1995 to March 1998 Casting Director & Director Of Operation

JOB RESPONSIBILITIES Reading Scripts and choosing variety of applicable crew.

Video Editing for casting tapes.

Assistant Director on shooting location.

Aero-Contact traveling agency Cairo, Egypt.


September 1994 to September 1995 Part Time, Production Team Member

JOB RESPONSIBILITIES Flight & Hotel booking for participants from all over the world. Stage, Lighting, Sound preparation for festival’s events.

Governmental & Legal arrangements.

http://www.msgc.com.eg/

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Ballerina Leather Products Cairo, Egypt.


September 1989 to March 1994 Manufacturing lines’ quality control supervisor

JOB RESPONSIBILITIES Purchasing raw materials for manufacturing.

Sales representative for domestic and arab markets.

Quality Control supervisor.

EDUCATION

1997

Bachelor of Tourism & Hotels, 6th of October University,

Major: Guidance

Grade: Good

1992 Thanawia Amma, Yehia El Rafi'e Language School

MISC. INFORMATION

GENERAL SOFTWARE & TOOLS:

• • Networking as in LAN under SCO/Unix, Novel® & Windows® operating systems. • General SCO/Unix, Novel® & Windows® operating systems. • General Microsoft Office®. • General Citrix Servers & Clients

• General Pano Logic Zero VDI • General Knowledge of VMWare Virtualization

POINT OF SALES & Retail SYSTEMS:

• • Remanco Advantage & Advantouch® Point of Sales System.

• InfoGenesis® Point of Sales System. • Matrix® Point Of Sale System. • Omega® Point Of Sale System.

• EasiPOS® Point Of Sale System.

• Cenacolo® Point Of Sale System. • Micros® Point Of Sale System.

• Retail Management System – Microsoft. • Cuscapi Transight • GoFrugal

FRONT OFFICE SYSTEMS:

• • H.I.S® (Hotel Information System) for Hotels’. Front office and back office- Information System under Novel & Win N.T. Operating system.

• LODGING TOUCH® (LIBICA) Hotel’s Front Office System.

• Protel® Front Office System.

FINANCIAL, Procurement & ERP SYSTEMS:

• • ADACO® F&B Inventory System.

• Procure.net ® F&B Inventory System. • Sage® Back Office System (Financial) System. • DATA PLUS® Back Office system (Financial) System.

• Microsoft Great Plains® Back Office System (Financial) System.

PABX & TELEPHONY MANAGEMENT SYSTEMS:

• • CICAS® Call Accounting System. • AT&T® PBX Central Telephone Console System.

• General Knowledge of IP Telephony

GRAPHICS & Multimedia SOFTWARE:

• • Adobe® Photo Shop version 4 up to CS6 Graphic Designing.

• Adobe® Premiere version up to CS6 Multi Media Designing.

• Corel Draw® version 6/7/8/9 Graphic Designing.

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LANGUAGES

Arabic Mother Tongue English Excellent

French Fair (Due to lack of practice) Italian Fair (Due to lack of practice)

PERSONAL DATA

Date of Birth 7th May 1974 Nationality Egyptian Gender Male Residence Egypt

Marital Status Married Passport A08729726

Children 2 Boys Born 2005 & 2010

Issued: 13th January 2013 Expiry: 12th January 2020

PROJECTS EXPERIENCES 1 2002 Marriott Beach & Mountain Hotels Sharm El Sheikh Remanco® POS Network Design, Implementation & Interfacing with Fidelio® Front Office System 2 2002 First Mall Restaurant Cairo Remanco® POS Network Design, Implementation & Interfacing with HIS® Front Office System 3 2002 Hostmark Hotel Sharm El Sheikh Remanco® POS Network Design Implementation & Interfacing with HIS® Front Office System 4 2003 Sonesta Hotel Cairo Remanco® POS Implementation & Interfacing with Fidelio® Front Office System 5 2003 Al Raouf Hotels Complex Nabq Bay Remanco® POS Network Design Implementation & Interfacing with HIS® Front Office System 6 2003 Breyka Bay Resort Marsa Alam Remanco® POS Network Design, Implementation & Interfacing with HIS® Front Office System 7 2003 Husa Hotel Cairo Cinacolo® POS Implementation & Interfacing with HIS® Front Office System 8 2003 EL Pasha Hotel Hurgada Remanco® POS Network Design, Implementation & Interfacing with HIS® Front Office System 9 2003 Beau Rivage Hotel Hurgada Remanco® POS Network Design, Implementation & Interfacing with Fidelio® Front Office System 10 2004 Nile Maxim Floating Restaurant Cairo Remanco® POS Network Design, Implementation. 11 2004 Helnan Shephard Hotel Cairo Remanco® POS Implementation & Interfacing with HIS® Front Office System 12 2004 Cairo Capital Club Cairo Remanco® POS Implementation. 13 2004 Helnan Palestine Alexandria Remanco® POS Implementation & Interfacing with LanMark® Front Office System 14 2004 Sultan Beach Hotel Hurgada Remanco® POS Network Design, Implementation & Interfacing with HIS® Front Office System 15 2005 Gaddis Hotel Luxor Remanco® POS Network Design, Implementation & Interfacing with HIS® Front Office System. 16 2006 San Giovanni - El Salamlek Hotel Alexandria Project Management, M.S. Great Plains, Protel Front Office, Procure.net & Matrix® POS Implementation & Interfaces. 17 2006 San Giovanni - Green Resort North Cost Project Management, M.S. Great Plains, Protel Front Office, Procure.net & Matrix® POS Implementation & Interfaces. 18 2007 Cemex Sports City Assiut Project Management, M.S. Great Plains, Protel Front Office, Procure.net & Matrix® POS Implementation & Interfaces. 19 2007 Seasons Resort & Country Club Cairo Project Management & Matrix® POS Implementation. 20 2007 Tunisian Saudi Company for Touristic Investment- Amir Palace Hotel Tunisia, Monastir Project Management, Protel Front Office & Matrix® POS Implementation & Interfaces. 21 2007 Tunisian Saudi Company for Touristic Investment - Oriental Place Hotel Tunisia, Sousse Project Management, M.S. Great Plains, Protel Front Office, Procure.net & Matrix® POS Implementation & Interfaces. 22 2007 GADDIS HOTEL Luxor Project Management, M.S. Great Plains, Protel Front Office, Procure.net & Matrix® POS Implementation & Interfaces. 23 2007 Eastern Solution Company Kuwait Project Management, M.S. Great Plains.

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24 2007 La Pieste Marina, North Cost Project Management & Matrix® POS Implementation. 25 2008 Dynasty Tours - Nile Vision Cruise Luxor Project Management, Protel Front Office & Matrix® POS Implementation & Interfaces. 26 2008 Hor M Heb Hotel Cairo Project Management, Protel Front Office & Matrix® POS Implementation & Interfaces. 27 2009 Syahya Group – Abha Palace Hotel Saudi Arabia, Abha Project Management, M.S. Great Plains, Protel Front Office, Procure.net & Matrix® POS Implementation & Interfaces 28 2009 Syahya Group – New Abha Resort Saudi Arabia, Abha Project Management, M.S. Great Plains, Protel Front Office, Procure.net & Matrix® POS Implementation & Interfaces. 29 2009 Syahya Group – Green Mountain Restaurant Saudi Arabia, Abha Project Management, M.S. Great Plains, Procure.net & Matrix® POS Implementation & Interfaces. 30 2010 Persian Hotels – Evin Persian Hotel Iran, Tehran Project Management & Matrix® POS Implementation & Interfaces (Protel-Matrix, Protel - Safelock & Protel - Ericson). 31 2010 Farah Luxurious Nile Cruise Egypt, Luxor Project Management & Matrix® POS Implementation & Interfaces. 32 2011 Bread Basket – International Franchise 7 branches Egypt, Cairo Project Management & Matrix® POS Implementation & Interfaces. 40 2011 Stella Makkadi – Beach Resort Egypt, Hurghada 41 2011 Stella Makkadi – Garden Resort Project Management, M.S. Great Plains, Protel Front Office, Procure.net & Matrix® POS Implementation & Interfaces. 42 2012 S&K – Shops (5Branches) Egypt, Cairo Project Management, M.S. Great Plains. 47 2012 Food Mood – Terianon –(14Branches) Egypt, Cairo Project Management & Matrix® POS Implementation. 60 2013 Bon Appetite (22Branches) Egypt, Cairo Project Management & Matrix® POS Implementation & Interfaces. 81 2013 Gohar Group – Coffee Shop Company –(6Branches) – Einstein Kaffee (1Branch) Egypt, Cairo Project Management & Matrix® POS Implementation & Interfaces. 88 2013 Continental Group –Amazonia Resort Egypt, Hurghada Project Management & Matrix® POS Implementation & Interfaces. 89 2013 moods Restaurant and Beach Club,El Gouna Egypt, Hurghada Project Management & Matrix® POS Implementation & Interfaces. 90 2013 The Kiteboarding Club, El Gouna Egypt, Hurghada Project Management & Matrix® POS Implementation & Interfaces. 91 2013 Il Gusto Beach, Old Town, Sahl Hasheesh Egypt, Hurghada Project Management & Matrix® POS Implementation & Interfaces. 92 2014 Dal Forno, The District Egypt, Cairo Project Management & Matrix® POS Implementation & Interfaces. 93 2014 Wadi Degla Investments, Al Karma Foods Company, Just Falafel, 6 Branches Egypt, Cairo Project Management & Matrix® POS Implementation & Interfaces. 99 2014 Wadi Degla Investments, Al Karma Foods Company, Ruby Tuesday, 5 Branches Egypt, Cairo Project Management & Matrix® POS Implementation & Interfaces. 104 2014 Wadi Degla Investments, Al Karma Foods Company, Manousha Street, 6 Branches Egypt, Cairo Project Management & Matrix® POS Implementation & Interfaces. 110 2014 Ghaya Grand Hotel – Flash Hotels Dubai UAE, Dubai Matrix® POS Implementation & Interfaces (Protel-Matrix). 111 2014 Syahya Group – Airport Resort Saudi Arabia, Abha Project Management, M.S. Great Plains, Protel Front Office, Procure.net & Matrix® POS Implementation & Interfaces. 112 2014 Syahya Group – Al Huraida Hotel Saudi Arabia, Abha Project Management, M.S. Great Plains, Protel Front Office, Procure.net & Matrix® POS Implementation & Interfaces. 113 2015 Bread Basket Restaurant, 1 Branch Egypt, Cairo Project Management & Matrix® POS Implementation & Interfaces. 114 2015 Syahya Group – Al Sooda Resort Saudi Arabia, Abha Project Management, M.S. Great Plains, Protel Front Office, Procure.net & Matrix® POS Implementation & Interfaces. 115 2015 Syahya Group – Al Habala Resort Saudi Arabia, Abha Project Management, M.S. Great Plains, Protel Front Office, Procure.net & Matrix® POS Implementation & Interfaces. 116 2015 Syahya Group – Al Habala Resort Saudi Arabia, Abha Project Management, M.S. Great Plains, Protel Front Office, Procure.net & Matrix® POS Implementation & Interfaces. 117 2015 Passion Company, Villa Pizza Restaurant 3 Branches Egypt, Cairo Project Management & Matrix® POS Implementation & Interfaces. 120 2015 Blue Nile Floating Restaurants, 7 Restaurants Egypt, Cairo Project Management, M.S. Great Plains, Protel Front Office, Procure.net & Matrix® POS Implementation & Interfaces.

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121 2016 Betaa El Kebda (El Shrouk City Store) Egypt, Cairo

122 2016 Betaa El Feteer (El Shrouk City Store) Egypt, Cairo

TRAVELS:

1. TURKEY ISTANBUL

AZMIR ANKARA

2. SAUDI ARABIA JEDDAH

ABHA RHYADH

3. TUNISIA

SOUSSE MONASTIR KARTHAGE

4. IRAN TEHRAN

5. UNITED ARAB EMIRATES DUBAI

REFERENCES

Available on request