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© 2017 Robert Half International Inc. All rights reserved. Branch Manager, Edmonton Jenn Embury 2017 HIRING AND COMPENSATION TRENDS

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Page 1: 2017 - gfoa.ab.ca€¦ · Positions in Demand 17 1. Payroll Administrator 2. Accounts Payable/ Accounts Receivable Supervisor 3. Financial Reporting Manager 1. Senior Accountant 2

© 2017 Robert Half International Inc. All rights reserved.

Branch Manager, EdmontonJenn Embury

2017HIRING AND COMPENSATION TRENDS

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© 2017 Robert Half International Inc. All rights reserved.

Sources of Information

Thousands of full-time, temporary and project placements made by our offices throughout the year

Local insight from our recruiting and staffing experts

Exclusive research we conduct among CFOs, senior managers and employees

A review of actual starting salaries in 2016

An extrapolation of current trends into 2017

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© 2017 Robert Half International Inc. All rights reserved.

The hiring environment Public accounting

Financial services Local trends

Trends Examined

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© 2017 Robert Half International Inc. All rights reserved.

The Hiring Environment

4

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© 2017 Robert Half International Inc. All rights reserved.

The Hiring Environment

Entry-level upswing

“Pent- up movement”

Interim professionals filling gaps

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© 2017 Robert Half International Inc. All rights reserved.

What employers seek:

Functional skills

Collaborative personalities

Professional credentials

The Hiring Environment

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© 2017 Robert Half International Inc. All rights reserved.

The Hiring Environment

7

What employers seek:

Functional skills

Collaborative personalities

Professional credentials

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© 2017 Robert Half International Inc. All rights reserved.

Hot Jobs

Financial analystBookkeeperProcess Improvement

SpecialistsPayroll Professionals

The Hiring Environment

Internal auditorSenior accountantAP/AR Technicians

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© 2017 Robert Half International Inc. All rights reserved.

The Hiring Environment

9

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© 2017 Robert Half International Inc. All rights reserved.

The Hiring Environment

Help Wanted

Companies need individuals proficient with:

Enterprise resource planning (ERP) systems Cloud-based software Hyperion, for financial analysts QuickBooks, for small and midsize businesses

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© 2017 Robert Half International Inc. All rights reserved.

Public Accounting Trends

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© 2017 Robert Half International Inc. All rights reserved.

Public Accounting Trends

Hiring at all levels

Tax and audit experience in demand

Compensation rising

Work-life balance initiatives

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© 2017 Robert Half International Inc. All rights reserved.

Local Trends

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© 2017 Robert Half International Inc. All rights reserved.

Local Trends

14

roberthalf.ca/salary-centreRegion-specific insights on positions in demand and growing industries are available at

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© 2017 Robert Half International Inc. All rights reserved.

Labour Market Trends

The national unemployment rate fell to 6.5% in April 2017, down 2% from March.

Unemployment in Alberta is at 7.9% for April, an 0.5% improvement from March.

Alberta Management Occupations is at a 2.6% Unemployment for April.

Alberta Business, finance and administrative occupations are at 5.2% unemployment for April.

Growth means fewer people looking for work; the unemployment rate in the province was 7.9% in April, down 0.5% from the previous month.

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© 2017 Robert Half International Inc. All rights reserved.

Fastest Growing Industries

16

1. Real Estate/Property Management

2. Construction

3. Financial Services

1. Government/Public Sector

2. Real Estate/Property Management

3. Healthcare

1. Logistics

2. Real Estate/Property Management

3. Construction

1. Professional Services

2. Financial Services

3. Manufacturing

1. Technology

2. Healthcare

3. Construction

1. Real Estate/Property Management

2. Financial Services

3. Professional Services

1. Manufacturing

2. Transportation

3. Agriculture

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© 2017 Robert Half International Inc. All rights reserved.

Positions in Demand

17

1. Payroll Administrator

2. Accounts Payable/ Accounts Receivable Supervisor

3. Financial Reporting Manager

1. Senior Accountant

2. Payroll Administrator

3. Controller

1. Senior Accountant

2. Controller

3. Bookkeeper

1. Controller

2. Financial Analyst

3. Accountant

1. Controller

2. Financial Analyst

3. Payroll Administrator

1. Financial Analyst

2. Compliance Manager

3. Tax Accountant

1. Controller

2. Financial Analyst

3. Payroll Administrator

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© 2017 Robert Half International Inc. All rights reserved.

Calculating Salaries for Canadian Markets

18

High and low ends of national

salary rangex

Local variance index number

as a percentage

= Salary Range

Starting salary range for a senior internal auditor at a large company in Edmonton

$92,750 x 1.018 = $94,419.50 (low end)$118,250 x 1.018 = $120,378.50 (high end)

Example:

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© 2017 Robert Half International Inc. All rights reserved.

What Matters to Millennials

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Salary is important, but the opportunity for career growth is close behind

Discuss ideal career path Lay out a plan for career growth Promote professional development

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© 2017 Robert Half International Inc. All rights reserved.

Baby BoomersBorn 1946 to 1964

(ages 51 to 69)

Generation XBorn 1965 to 1977

(ages 38 to 50)

Generation YBorn 1978 to 1989

(ages 26 to 37)

Generation ZBorn 1990 to 1999

(ages 16 to 25)

Generation by Generation

Sources: The Changing Workforce: Urgent Challenges and Strategies, 2007, Joe Kristy, Associate partner, Human Capital Management Practice, IBM; Bruce Tulgan, founder, RainmakerThinking

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© 2017 Robert Half International Inc. All rights reserved.

Generation by Generation

Baby Boomers Generation X Generation Y Generation Z

Challenge the rules Change the rules Create the rules Customize the rules

Change = caution Change = opportunity Change = improvement

Change = expected

Guarded communication

Hub and spoke communication

Collaborative communication

Face-to-face communication

Unilateral leadership Coach leadership Partner leadership Teaching leadership

Horizontal problem-solving

Independent problem-solving

Collaborative problem-solving

Entrepreneurial problem-solving

Sources: The Changing Workforce: Urgent Challenges and Strategies, 2007, Joe Kristy, Associate partner, Human Capital Management Practice, IBM; Bruce Tulgan, founder, RainmakerThinking

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© 2017 Robert Half International Inc. All rights reserved.

Who are Gen Zers?

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© 2017 Robert Half International Inc. All rights reserved.

Who areGen Zers?

Digital natives More diverse* More educated*

*Source: U.S. Census Bureau

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© 2017 Robert Half International Inc. All rights reserved.

Gen Zers prefer to deal with their

peers, not authority figures.

Gen Zers prefer to communicate via handheld devices

at work.

Gen Zers prefer to be left alone to

figure out things on their own.

Gen Z: True or False?

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© 2017 Robert Half International Inc. All rights reserved.

Entrepreneurial, innovative and passionate Crave security Strong influence of parents Clear career goals

Common Values

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© 2017 Robert Half International Inc. All rights reserved.

Where do Gen Zers expect to be five years after college?

Career Expectations

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© 2017 Robert Half International Inc. All rights reserved.* Top five responses shown.

24%Working my way up the corporate ladder although not yet among the management ranks

32%Managing orsupervising

employees ina corporateenvironment

20%Starting my own business/being an entrepreneur

9%Pursuing higher education

6%Working for a nonprofit organization

Which of the following best describes where you expect to be in your career in five years out of college?*

CareerExpectations

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© 2017 Robert Half International Inc. All rights reserved.

Do Gen Zers expect to work harder or less hard than past generations ?

Gen Z’s Career Expectations

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© 2017 Robert Half International Inc. All rights reserved.

* Total does not equal 100 per cent due to rounding.

Gen Z’s Career Expectations

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© 2017 Robert Half International Inc. All rights reserved.

Generation Z’s Strengths

Propensity for creativity and innovation Lifelong learning Diverse

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© 2017 Robert Half International Inc. All rights reserved.

Generation Z’s Weaknesses

Soft Skills Gap• Rigorous self-evaluation*• Taking personal responsibility*• Maintaining a positive attitude*• Taking good care of themselves*• Self-presentation*

*Source: Bruce Tulgan, founder, RainmakerThinking

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© 2017 Robert Half International Inc. All rights reserved.

How Gen Zers Wants to Work

Expect to work for many companies Desire a collaborative workplace Prefer face-to-face communication Want a boss who is on their team

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© 2017 Robert Half International Inc. All rights reserved.

What are the growth opportunities? Where does the company fit in my life? Does it align with my personal beliefs and

goals?

Top Job Considerations

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© 2017 Robert Half International Inc. All rights reserved.

Generation Z

$46,779

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© 2017 Robert Half International Inc. All rights reserved.

Top Priorities

What is most important to Gen Z workers in a job?

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© 2017 Robert Half International Inc. All rights reserved.

Gen Z’s Top Priorities

* Multiple responses were permitted.

What are your top three priorities when seeking a full-time job?*

64% Opportunities for

career growth

44% Generous pay

40% Making a difference

or having a positive

impact on society

38% Structured/stable work

environment/job security

25% Good healthcare

benefits/insurance

23% Flexible hours/remote

work options

21% A manager I can learn from

12% Working for a high-profile

company

11% Generous paid time

off/vacation time

9% Philanthropic or social

service opportunities

6% Short commute

3% An impressive job title

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© 2017 Robert Half International Inc. All rights reserved.

Become highly engaged and honest in the hiring process.

Give a realistic job preview. Give examples of personal and corporate integrity

when talking with them. Demonstrate genuine ties to the community and

social responsibility. Hire quickly.

Keys to Recruiting Gen Z

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© 2017 Robert Half International Inc. All rights reserved.* Total does not equal 100 percent due to rounding.

21%Mentoring ability

18%Passion

9%Vision

6%Intelligence

What Gen ZersWant in a Boss

Which single characteristic among the following do you most value in a leader/boss?*

7%Compassion

38%Honest/integrity

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© 2017 Robert Half International Inc. All rights reserved.

Offer ongoing training and learning opportunities. Show them a path to advancement. Embrace diversity in the workplace. Offer performance-based compensation.

Keys to Retaining Gen Z

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© 2017 Robert Half International Inc. All rights reserved.

of Generation Z feel working with Gen Y will be easy

Integrating Gen Z Into the Office

of Generation Z worry that working with baby boomers will be difficult

79% 45%

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© 2017 Robert Half International Inc. All rights reserved.

Show them you value their ideas and respect them. Stay up-to-date with technology. Talk to them face-to-face. Give them input and feedback. Be authentic.

Connecting with Gen Z

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© 2017 Robert Half International Inc. All rights reserved.

Managing A Multigenerational Workforce

Focus on results instead of the process. Foster a culture of communication,

understanding and respect for differences. Encourage mentorship programs. Avoid one-size-fits-all approach. Strive for engaged employees.

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© 2017 Robert Half International Inc. All rights reserved.

Key Takeaways for the Multigenerational Team

Common priorities: Professional growth opportunities, stability, good benefits/healthcare

Some generational variations Understand what employees most value Strong future = leveraging the talents of a

multigenerational workforce

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© 2017 Robert Half International Inc. All rights reserved.

The Industry’s Leading Resource

44

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© 2017 Robert Half International Inc. All rights reserved.

How Can We Help?

Let us

Help you improve your staffing flexibility by working with highly skilled temporary, full-time and project professionals

Offer guidance on local hiring trends

Review salary information with you

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© 2017 Robert Half International Inc. All rights reserved.

roberthalf.ca/salary-centre

[email protected] Embury