2017 PROGRAM

Building Strong Partnerships to help your company grow.

81STANNUAL

M E E T I N G & C O N F E R E N C EM A R C H 2 6 - 2 8 , 2 0 1 7

2017 Conference ProgramTable of Contents:2 Welcome/Contacts

3 Resort Map

4-5 Speakers

5 Preferred Partner Monday Alert!

6-7 Thank you, Sponsors

7 List of Indoor Tabletop Exhibitors

8-12 Schedule - Friday thru Tuesday

13 List of Hall Exhibitors

14-15 Floor Plan - Indoor Tabletop Exhibitors 16-17 Trailways Member Roster

18-19 Affiliated Partner Roster

20 2018 Save the Date! Destin, Florida February 24 - 27, 2018

Attire suggestions: Upscale resort attire is acceptable for non-business meetings. The location is cool and breezy with average temperatures in the low 60s. All indoor busi-ness meetings & sessions are business attire. Monday out-door lunch is casual (golf shirts, sundress. Hats provided!) The Monday night Beach Party is indoor & outdoor terrace (breezy) with beach costume contest. Casual, shorts OK for surfing demo. Tuesday breakfast is Wear Red Day (Coat & Tie, please, too for Member Portraits). Tuesday evening is black-tie optional or suit & tie required for gentlemen & dressy for ladies (no short sleeve shirts). No jeans anytime in business sessions, please.

Trailways Contacts:Trailways Charter NetworkCharters: 1-877-467-3346 Toll Free or 703-691-3052, Ext. 2Email: Charters@Trailways.com

List of Trailways Network Member Companies: http://www.trailways.com/our-network

Purchase Trailways U.S. Bus Tickets Online https://webstore.trailways.com/buy-tickets.asp

Trailways Transportation System 3554 Chain Bridge Rd., Suite 202Fairfax, VA 22030 703-691-3052 Main

Greetings and Welcome to California!We are delighted that you could join us for the 81st Annual Trailways Meeting & Conference. Thank you for supporting Trailways, especially our invaluable Sponsors, Exhibitors and all Affiliates! The Trailways family is growing and working to always bring value to all members. You’ll hear about our work and future plans

“under new leadership” so be sure to attend all the sessions. We all look forward to these days together and the coming year. I know you’ll enjoy the meeting and the beautiful ocean and marina area of Newport Beach, California. Thank you for your support of Team Trailways for 81 years!

Warm regards,Jonathan Berzas, Trailways ChairmanFullington Trailways, Pennsylvania

Our full schedule is detailed on the following pages. Here are a few highlights! Sunday is a day for outdoor fun, golf and the sightseeing tour, the open house and late evening cordials with desserts at the hotel. Monday and Tuesday mornings feature educational sessions. Monday’s special panel of experts will talk about SEO, Marketing & Branding. Next, the second Monday session is Part I of our Customer Service program with a guest speaker formerly of the Disney University. The Outdoor Exhibitors Luncheon is also on Monday with a California Market food theme. The sunshine and ocean breezes are free. Also Monday, back by popular demand, Preferred Partner private meetings with owner-operators take place (before and after lunch; 10 minutes/private). Partners please pick up the green sheet at the Trailways Registration Desk for your time slot. Monday afternoon, the InfoMotion (speed dating) one-on-one session takes place. Monday night’s Opening Reception is a California Dreamin’ 60s beach party with surf demonstrations (on land), dancing and, the popular costume contest. Purchase a last minute Aloha shirt or other items to get in the right frame of mind (see the Trailways registration desk). On Tuesday, please wear red! Join us for a hot breakfast and the Annual Member Meeting, roll call and group photo followed by committee reports. Next, a Safety Panel takes place with our expert from CSS, plus perspectives from a veteran Trailways HR director. Then please come ready to roll up your sleeves and participate in the Customer Service Part II, a Workshop led by our Disney University guest. At lunch, we will celebrate the Spirit & Service Awards to recognize the many remarkable people in our Trailways family. Tuesday afternoon features the big event: the annual Indoor Exhibition Center which is sold-out with 76 Affiliated Partners and industry leaders! Be sure to visit all the tables.On Tuesday evening, come aboard for a nautical-themed Reception at the hotel, followed by the Dinner Gala & Safety Awards. Then, find out who wins Outstanding Trailways Driver of the Year. Afterwards, enjoy the Afterglow dessert party. Thank you!

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HYATT - NEWPORT BEACH

RESORT MAP

Friday Business Council

Saturday Executive Committee Meeting

Saturday Evening Board EventsSunday Open House

Saturday Board Meetingand Working Lunch

Staff Work Room

TrailwaysRegistration Desk

Monday Afternoon PreferredPartners II;

Tuesday Evening Reception

SUNDAYBUSES DEPART

FOR TOUR & GOLF

Monday OutdoorVehicle and Equipment

Luncheon

Monday & Tuesday Morning General Sessions; Monday Preferred Partners I; Monday Night Beach PartyTuesday Awards Luncheon

Monday afternoon InfoMotion; Tuesday Afternoon Indoor Tabletop Exhibit;

Tuesday Evening Dinner Gala & Awards;Afterglow Dessert & Dancing

TerraceParking

Lot

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Hotel Par 3Golf Course & Tennis Courts

Note: Trailways Golf Outing takes place off site at Oak Creek GC, Irvine, not at the hotel

Monday, March 27 – Morning General Session – Marketing Panel

Monday, March 27 – Morning General Session – Marketing Panel

Monday, March 27 – Morning General Session – Marketing Panel

Monday Morning General Session & Tuesday Morning Keynote/Workshop

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SPEAKERS

Ed RuffACS CreativeDirector of Creative DevelopmentIn his creative and managerial role with ACS Creative for nearly two decades, Ed oversees the creative direction of all projects. Ed matches each job with the right designer.

A Florida native, Ed is a 1993 graduate of Florida State University with a Bachelor of Science in Graphic Design. He moved to Northern Virginia post graduation.

Amos R. LockTranscor, Inc./Transcor Data ServicesVP Director of Business Development

Amos Lock oversees a diverse client portfolio for Transcor Data Services for its bus ticketing software suite of products including Trailways. Prior to Transor’s acquisition of Lock Media in 2016, Amos was president of Lock Media Services based in Virginia, which managed the Trailways ticketing softwareonline ticket sales including use of Ticket Manager Pro (TMP). Past work includes design, programming and deployment of multimedia projects and system integration projects for such companies as IBM, Microsoft, Lockheed Martin, and several federal and state agencies.

Valerie OberleThe Oberle Group

Ms. Oberle worked for more than 25 years at the Walt Disney Company®. She began in 1971 at Walt Disney World and became a V-P at Disney University, managing all guest education programs and business seminars. Her primary focus and passion is “culture development” and change, especially the Guest experience “strategy.” She specializes in strategic planning, curriculum design and implementation. She will help Trailways build a sustainable Guest focused culture through the new training modules on customer service. She will speak Monday and Tuesday, including workshops. Learn how Disney drives “execution at a high level, everyday.” What are the top six leadership practices that most impact profit and growth, and more.

Rob SmelikACS CreativeArt DirectorRob brings to ACS Creative a comprehensive

background in branding and marketing, which has been instrumental in developing

creative solutions and technology strategies. He has more than 20 years of experience in the Visual Communications industry, specializing in brand development. Rob graduated Cum Laude from Virginia Commonwealth University in 1997. He believes that the fundamental principles of design can be applied across multiple media types. Over the years, this philosophy has led him to create print collateral, websites, multimedia experiences, displays, exhibits, corporate interiors and more.

MONDAY, MARCH 27, 2017

Tuesday, March 28 – Morning Safety Panel

Tuesday, March 28 – Morning Safety Panel

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SPEAKERS

Lisa GonzaloVIA Trailways (CA/AZ)Lisa is responsible for workforce relationships, wage and benefit administration, labor-related legal requirements, and compliance. She has been a personnel specialist for 25 years. She is a Human Resources certified professional and a member of SHRM. Lisa will be providing her insider perspective on customer service best practices as part of the Tuesday panel and focus on service standards and excellence. VIA Trailways has two locations in California (Merced and recently, Fresno) as well as Phoenix. Since 1982, VIA has been a family-owned business. It has grown considerably over the years and remains committed to the highest business ethics, responsible corporate citizenship, and mutually beneficial partnerships. (Thank you to Curtis Riggs for bringing Lisa to speak at the conference).

Bradford WatkinsCSS DynamacProgram Manager, Quality Control -Transportation Safety & Security

Brad Watkins is one of the leading experts on commercial vehicle safety in the U.S. with more than 40 years of experience. He is the primary liaison between CSS and Trailways for the enhanced safety program, a comprehensive effort to enhance its network’s safety program system-wide. At the Tuesday Safety Panel session, Brad will discuss the elements of the new program as well as Key Performance Indicators (KPIs) including out of service rate, hours of service, driver qualifications, and crash rate. Brad joined CSS in 1990, as a Transportation Safety Specialist then Manager, conducting compliance reviews for the Department of Defense (DoD), Military Traffic Management Command. He began his career in as a Commercial Vehicle and Hazardous Materials Safety Specialist with the Arizona Department of Public Safety in 1980.

TUESDAY, MARCH 28, 2017 PREFERRED PARTNERMONDAY “ALERT”

Trailways’ Preferred Partners have opted for a higher level of Affiliate Membership, which includes the following private small group meeting with Trailways Owner-Operators. Two private sessions for our Preferred Partners will be held during the conference to present to Trailways owner-operators in a small group alone. The presentation time is only 10 minutes and may ONLY be verbal updates.

All Preferred Partner Company presentations will be in private (no other suppliers in the room).

Preferred Partner Session Part I - 11:00AM to 12:15PM before lunch on Monday, March 27, 2017 Terrace Ballroom. Services & Products Category* Only.

Preferred Partner Session Part II - 2:30 to 3:45PM after lunch on Monday, March 27, 2017 - Plaza Arbor Ballroom. Bus Manufacturers’ Category*

How it works: Thank you for your membership, support & participation! Please help us make these 10 minute high-level overviews run efficiently! If you are a Preferred Partner, please pick up the Green Time Sheet for your time slot at the Trailways Registration Desk in the Lobby. Outside of the room, there will be chairs to await your turn. We recommend that you be there for the full 75 minutes, in case we are ahead of schedule. Should you miss your time, we will make every effort to add you at the end of the period. Staff will invite you into the room when ready. You may introduce your team if you have more than one person, but it’s best if one person speaks. A microphone and podium are provided, if needed. Strictly enforced: No Power Point presentations are permitted, please, due to the time needed for all. Handouts and flash drives or other items are permitted as giveaways. On Site Contact for Trailways - Diane Walden at (703) 362-8438 mobile; and the Trailways Registration Desk in the Lobby. https://trailwaysconference.com/

THANK YOU TO ALL!

SPONSORS GENERAL SPONSORS

SUNDAY, MARCH 26, 2017

Bridgestone USA (flowers) Detroit Diesel (registration bags)

DMC Insurance (mini-pocket schedule)Newport Beach CVB (registration desk)

Protective Insurance (name badges)Saucon Technologies (guestroom key cards)

Vernon & Maz (signage)

Budget Truck & Auto (golf beverages) CH Bus Sales/Temsa (sightseeing tour & lunch)

Sardo (open house)TCF Financial (open house)

Alliance Bus Group (golf outing bus transportation)Alliance Bus Group & Legacy Capital, LLC (Chairman’s cordials & dessert)

Amaya-Astron Seating (golf outing)Team Coach Imaging (golf beverages)

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SPONSORS MONDAY, MARCH 27, 2017

TUESDAY, MARCH 28, 2017

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National Interstate (opening breakfast)Grech Motors (a.m. coffee break)

ABC Companies with REI and Detroit Diesel (outdoor luncheon, California Market)De Leo Transportation Fabrics (Info-Motion)

Prevost (evening opening reception, “California Dreamin’ “)

MCI with Detroit Diesel and Turbo Images(evening cocktail reception & safety dinner gala)

Lancer Insurance (driver of the year awards)Trailways (afterglow, desserts/dancing)

Creative Bus Sales (81st annual meeting breakfast & sessions) Bridgestone USA (special awards luncheon)

Trailways (preferred partners’ annual meeting) Trailways (tabletop exhibitor tradeshow)

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SCHEDULE FRIDAY, MARCH 24, 2017 SATURDAY, MARCH 24, 2017

8:30AM - 5:00PM uTrailways Business Council/Spader Meeting SPEAKER: James McCann LOCATION: Lido Room Invitation only (fee) SPONSOR: Dinner sponsored by ABC Companies (Hyatt Dining Room) 10:30AM uStaff - Precon Meeting with hotel & AV Company SPEAKER: Staff LOCATION: Garden Room I Staff 5:00PM - 8:00PM uRegistration Desk Open SPEAKER: ALL LOCATION: Box Office (adjacent to front desk) Name tag & Registration Bag & Schedule pick up; Beach party aloha shirts for sale (Monday costume party) SPONSOR: Newport Beach CVB

8:00AM - 5:00PM uRegistration Desk Open LOCATION: Box Office (adjacent to front desk) Name tag & Registration Bag & Schedule pick up; Beach party aloha shirts for sale (Monday costume party) SPONSOR: Newport Beach CVB

7:30AM uExecutive Committee-Only - Breakfast LOCATION: Executive Board Room Private

8:15AM - 11:00AM uExecutive Committee-Only - Meeting LOCATION: Executive Board Room Private

11:30AM - 4:30PM uBoard of Directors only - Working Lunch & Meeting (2:30 coffee break) SPEAKER: Jonathan Berzas, Chairman LOCATION: Pacific Room Private

5:30PM & 6:30PMPortrait Photos pre/post - TIE REQUIRED uBoard-Only Reception & Dinner SPEAKER: Jonathan Berzas, Chairman LOCATION: Garden II, III SPONSOR: Transportion Insurance Brokers (TIB)/Lancer

“Red Bus” Flash Drive: Conference Tote Clipped to the outside of your Registration Bag

is a complimentary Trailways “red bus” flash drive.• There are documents on it for your review and use back at the office. (Trailways logo jpegs and guide to share with your team).• You will hear more about these items during the Conference.

Please hold on to it!

OPERATION 300Trailways’ Funds for the Future program has named its charity for 2017: Operation 300, which hosts adventure camps for children who have lost their fathers as a result of military service. It also seeks to honor the families of the fallen. The camps provide an opportunity to participate in activities that embody the spirit of adventure that characterized the lives of their absent fathers. The Camps also strive to foster a culture of courage, strength, freedom, endurance, honor and godly morality embodied by fearless American patriots. It is a r501(c)3 based in Port Solarna, FL., founded by the family of SOC Aaron C. Vaughn, killed in the line of duty. Get involved by contacting Billy Vaughn, (772) 260-2407. Or, donate online http://www.opera-tion300.com/support-us/ – Watch the video http://www.operation300.com/

SCHEDULE SUNDAY, MARCH 26, 2017

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8:00AM - 5:00PM uRegistration Desk Open ALL LOCATION: Front Desk AreaSPONSOR: Newport Beach CVB

uOff Site - Oak Creek Golf Course, Irvine ALL - GOLF OUTING - SCHEDULE (Fee) Greetings by event sponsor, Amaya-Astron with co-sponsors of beverage cart, Team Coach Imaging & Budget Truck & Auto LOCATION: Oak Creek Golf Course, Irvine Annual best ball informal, fun outing for all levels. All are Invited (advance registration). Rentals available. Join the fun. SPONSORS: Event sponsor, Amaya-Astron with co-sponsors of beverage cart, Team Coach Imaging & Budget Truck & Auto

8:00AM uBus Departs Lobby for Oak Creek Golf Course, Irvine (15 min.)SPONSOR: Alliance Bus Group - golf bus outing transportation

9:00AM uALL - Shotgun Start/Best Ball Event

2:30PM uGolf Bus Returns to Hotel SPONSOR: Alliance Bus Group Off Site uALL - SIGHTSEEING TOUR & LUNCH - San Juan Capistrano Mission (30 Min. by bus)Welcome by Trailways hosts, Jonathan & Belynda Berzas & staff; Greetings by CH Bus /Temsa, event & bus sponsor LOCATION: Lobby Annual Sunday sightseeing tour. All are invited (fee & advance registration requested, but walk-ins accepted if space) SPONSOR: CH Bus /Temsa

9:45AM uBus Departs Lobby SPONSOR: CH Bus /Temsa

2:30PM uSunday Tour Bus Returns to Hotel SPONSOR: CH Bus /Temsa

12:00PM - 3:00PM uOutdoor Exhibit Vehicle Setup #1 LOCATION: Parking Lot - Outdoor Exhibitors may set up. 4:00PM - 6:00PM uALL - Open House/Reception Greetings by Sardo & TCF Financial LOCATION: Garden/Garden I ALL registrations meet & greet with complimentary snacks and beverages. SPONSORS: Sardo & TCF Financial 6:30PM Dinner on Own

8:30PM - 10:30PM uALL - Chairman’s Cordials & Dessert Reception Chairman Jonathan Berzas welcomes ALL registrants! Greetings by TCF Equipment Finance LOCATION: Garden I ALL registrants invited to enjoy special cordials and desserts. SPONSOR: Alliance Bus Group & Legacy Capital, LLC

9:00PM - 11:00PM uStaff - Set up only (INFO MOTION & Exhibits) Set up only LOCATION: Plaza Ballroom Staff-only set up of event rooms for Monday. No Affiliates at this time, please. Set up only

***DAILY PRIZE DRAWINGS***Enter to win random prize drawings during the Conference, to be selected at various times. ALL Registrants are eligible to win (one per person). Prizes are up to a $50 value.Please drop off your business card at the Trailways Registration Desk in the hotel lobby.(The prizes are in lieu of the auction, which will not be held this year.If you brought an item to auction, please see the Trailways Registration Desk personnel.)

SCHEDULE MONDAY, MARCH 27, 2017

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7:30AM - 10:00AM uOutdoor Exhibit Vehicle Final Set-Up Set up onlyLOCATION: Parking LotAll Outdoor Exhibitor/Vehicles must be in place by 10AM.

8:00AM - 5:00PM uRegistration Desk Open LOCATION: Box Office (near Front Desk) Name tag & Registration Bag & Schedule pick up; Beach party aloha shirts for sale (Monday costume party) SPONSOR: Newport Beach CVB

8:00AM - 8:30AM uALL - OPENING BREAKFAST SPEAKER: Jonathan Berzas, Trailways’ new Board Chairman; Eva Hotard, new Trailways President & CEO and Welcome Comments by Sponsor, National Interstate LOCATION: Terrace Ballroom ALL registrants invited/open seating. Hear perspectives on the new era of Trailways by new Trailways leadership; 2016 accomplishments & future outlook. SPONSOR: National Interstate

8:30AM u“One-Minute Self-Intros” All Affiliates, Exhibitors & First Timers (optional) LOCATION: Terrace Ballroom All Affiliates, Exhibitors & First Timers: this is your moment to shine! It’s an annual tradition. At your seat, stand up and give your best 60 second elevator speech. uALL - GENERAL SESSION I: Panel - Trailways Marketing & Trends SPEAKER: Eva Hotard, Welcome & Moderator LOCATION: Terrace Ballroom ALL registrants - listen & Q&A with the experts: 90 minute panel presen-tations by Trailways’ partners for ticketing, website, portal and the new CRM.

uALL - GENERAL SESSION (cont’d)

8:45AM -9:00AM uTechnology/SEO Update SPEAKER: Amos Lock, Dir., Business Development, Transcor LOCATION: Terrace Promenade Technology/SEO Update - learn why Trailways’ has more than 2M Users & growing…

9:00-9:30AM uHow You Benefit: Trailways’ New Website & Marketing Initiatives SPEAKER: Ed Ruff, ACS Creative Director LOCATION: Terrace Promenade Sneak Peak at Trailways’ refreshed web design, including a dynamic and robust CRM that you’ve been asking for!

9:30-10:00AM uBranding & Tools to Stand Out SPEAKER: Rob Smelik, ACS Art Director LOCATION: Terrace Ballroom What do you gain from your Trailways brand affiliation that your competi-tors envy? 10:00AM - 10:45AM uALL - GENERAL SESSION II: Guest Speaker - The Impact of a Strong Service-Focused Culture on Your Bottom Line SPEAKER: Eva Hotard, Welcome Keynote andValerie Oberle, The Oberle Group LOCATION: Terrace Ballroom ALL registrants - What is the connection between a strong service-focused culture, and the impact on your bottom line? How can you reshape your company’s culture and brand to build more customer and employee loy-alty? Learn about what Disney employs that drives “execution at a high level, everyday.” What are the top six leadership practices that most im-pact profit and growth in an organization? (PART II wil take place Tuesday morning - the 2-hour hands-on Customer Service Workshop) SPONSOR: Trailways

SCHEDULE MONDAY, MARCH 27, 2017 (continued)

TUESDAY, MARCH 28, 2017

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10:45AM uALL - Coffee Break SPEAKER: Emcee thank you to Grech Motors LOCATION: Terrace Promenade SPONSOR: Grech Motors

11:00AM -12:15PM uTrailways Members & Preferred Partners Only - Part I (Services & Products) - 10 Minute High Level Overviews SPEAKER: Emcee (Trailways) - List of Partners & Times (see Diane Walden or Jeff Goldwasser) LOCATION: Terrace Ballroom Part I - Must be a Preferred Partner (Services & Products) - Succinct 10 min-ute Service or Product verbal updates only (due to time, no Powerpoints permitted, please) SPONSOR: Trailways

12:30PM - 2:15PM uALL - Outdoor Luncheon with Equipment: California Farmers Market sponsored by ABC Companies Greeting & prizes by sponsor, ABC Companies LOCATION: Parking Lot Get outdoors for this popular event! Enjoy a fresh and bountiful California lunch buffet, then be sure to tour all the display vehicles & equipment. If you forget your sunglasses, we have hats! SPONSOR: ABC Companies with REI and Detroit Diesel

2:30PM - 3:45PM uTrailways Members & Affiliated Partners Only - Part II (10 Minute High Level Overviews) SPEAKER: Emcee (Trailways) - List of Partners & Times (see Diane Walden or Jeff Goldwasser) LOCATION: Plaza Arbor Room Part II - Preferred Partners/Bus Manufacturers’ Category with Trailways Owners (required) Succinct 10 minute Service or Product verbal updates only (due to time, no Powerpoints permitted, please) SPONSOR: Trailways

4:00PM - 5:30PM uALL - INFO MOTION: Concurrent One-on-One Exhibitor with Trailways Members “5-Min. Speed Dating” SPEAKER: Emcee (Trailways) - List of Partners & Times (see Diane Walden or Jeff Goldwasser) LOCATION: Plaza Ballroom ALL Exhibitors & Trailways Owners (required) “5-Min. Speed Dating” - Trail-ways Members sit at tables while Exhibitors rotate every 5 minutes. SPONSOR: De Leo Transportation Fabrics

7:00PM - 9:30PM uALL - Opening Reception “California Dreamin’ ” sponsored by PREVOST SPEAKER: Greeting by PREVOST/Costume Contest (Trailways Emcee) LOCATION: Terrace Ballroom ALL registrants are invited to this signature event… a Trailways favorite! Beach attire, signature cocktail, plus beer & wine; heavy Hors d’ouevres; casual beach-wear attire (shorts OK), indoor surfing demonstration, costume contest prizes! SPONSOR: PREVOST

9:00PM - 11:00PM uSet up #1 - Exhibitors Only - Indoor Tabletop Exhibitor Event LOCATION: Plaza Ballroom

WEAR RED DAY!6:00AM - 11:45AM uIndoor Tabletop Exhibitors Set Up #2 LOCATION: Plaza BallroomIndoor Tabletop Exhibits must be set up by 11:45AM

8:00AM - 4:00PM uRegistration Desk Open LOCATION: Box Office (by Front Desk) Registration Packet Pick up SPONSOR: Newport Beach CVB

SCHEDULE TUESDAY, MARCH 28, 2017 (continued)

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7:30AM - 8:00AM uMember Portraits - Wear Red Day! LOCATION: Terrace Ballroom (**Member Portrait Photos pre/post breakfast - TIE REQUIRED) SPONSOR: Trailways 8:00AM - 9:30AM uALL - 82nd Annual Member Breakfast & Meeting; Member Roll Call (Group Photo) SPEAKERS: Sponsor remarks Creative Bus Sales. Jonathan Berzas, Board Chairman (Wel-come); Tom Bazow, Secretary - Roll CallLOCATION: Terrace Ballroom ALL registrants invited. Wear Red, Trailways’ colors, for breakfast followed by 81st Annual Meeting with Roll Call & Member Group Photo (on stage) then Committee Reports: Finance (C. Riggs, VIA Trailways); Insurance/Nominating (R. Moore, Burlington Trailways); Legislative (S. Riccio, NorthEast Trailways); Marketing (P. Dean, Dean Trailways); Safety & Security (open); (**Portrait Photos pre/post - TIE REQUIRED) SPONSOR: Creative Bus Sales 9:30AM -10:15AM uSAFETY & PERFORMANCE PROGRAM PANEL SPEAKERS: Eva Hotard (Panel Welcome); Brad Watkins/CSS and Lisa Gonzalo, VIA Trailways LOCATION: Terrace Ballroom Brad Watkins, CSS -Trailways Safety Consultant explanation of Key Performance Indicators (KPI’s); Lisa Gonzalo, HR Director, VIA Trailways will give perspectives: Hiring & Performance Best Practices. SPONSOR: Creative Bus Sales 10:15 - 10:30AM uCoffee Break LOCATION: Terrace Promenade SPONSOR: Trailways 10:30 - 12:30PM uALL - CUSTOMER SERVICE WORKSHOP with Valerie Oberle SPEAKERS: Eva Hotard (Welcome) & Part II Customer Service: Valerie Oberle, Keynote, The Oberle Group LOCATION: Terrace Ballroom Valerie Oberle, Keynote Customer Loyalty through Employee Loyalty and in the future, Trail-ways will create a Customer Service Program & Driver Training Modules on Driver Profes-sionalism; Understanding Customer Expectations; Passenger Safety; Quality Training; and Protocol. SPONSOR: Trailways Rally Bus (pending) 1:00PM - 2:00PM uALL - 81st Annual “Special Awards” Luncheon (and Flowers) sponsored by Bridgestone USA SPEAKERS: Tom Bazow, Board (Welcome) & Bridgestone USA Guest Presentor LOCATION: Terrace Ballroom ALL Registrants enjoy lunch and celebrate recipients of the Bridgestone USA - Trailways Spirit & Special Awards - Recognizing Leadership, Service & Best Practices by Trailways Members and Affiliated Partners for 2016. SPONSORS: Bridgestone USA

2:10PM - 2:30PM uAffiliated & Preferred Partners Annual Meeting SPEAKER: Bob Greene, Chair LOCATION: Plaza Ballroom Trailways Affiliated Partners - only: meet for 30 minutes prior to the Indoor Exhibits to review the year and discuss how Trailways can improve the “AP” Program. SPONSOR: Trailways 2:30PM - 5:00PM (Beer & Wine 4-5PM) uALL - Indoor Tabletop Exhibitor Tradeshow Open Exhibits (ALL) LOCATION: Plaza & Arbor Ballroom The Ballroom will buzz with energy as all Exhibitors showcase their services and products at the Indoor TableTop Exhibitor event! This sold-out tradeshow is a focal point of the confer-ence each year. Members: Be sure to visit all the booths! THANK YOU to all Exhibitors! SPONSOR: ALL AFFILIATES 6:30PM - 7:30PM uALL - Gala Cocktail Reception (Nautical Party) SPEAKERS: Welcome (Tom Bazow) and Sponsor Greetings: MCI LOCATION: Plaza Arbor Newport Beach yachting atmosphere is reflected in the nautical theme for this special re-ception hosted by MCI before dinner. SPONSOR: MCI with Detroit Diesel and Turbo Images 7:30PM - 9:00PM uALL - 81st Annual Closing Dinner Gala & Safety Awards (Nautical Party) SPEAKERS: Welcome (Jonathan Berzas) and awards by MCI (Pat Ziska) and Scott Henry (Board, Martz Trailways) LOCATION: Plaza I Ballroom Enjoy a delicious four-course dinner gala evening with music followed by the safety & service awards for highlighting the best of the best for 2016. SPONSORS: MCI with Detroit Diesel and Turbo Images uALL - Driver of the Year Awards SPEAKERS: Welcome (Tom Bazow) and introduction of Lancer Insurance (Randy O’Neill and Bob Crescenzo) LOCATION: Plaza I Ballroom Lancer Insurance unveils the Outstanding Driver(s) of the Year for 2016 from the West Region. SPONSOR: Lancer Insurance 9:00PM - 10:30PM uALL - Afterglow & Desserts LOCATION: Plaza Ballroom II, III

THANK YOU!SEE YOU IN 2018

DESTIN, FLORIDA • FEBRUARY 24 - 27, 2018

EXHIBITORS TABLE NUMBER (MAP NEXT PAGE)

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ABC Companies ........................................................................ 21 ACS Creative Services ............................................................... 72Advantage Funding ................................................................... 59Alliance Bus Group ................................................................... 29Amaya/Astron Seating .............................................................. 48AMBEST ...................................................................................... 9Ark Enounter ............................................................................ 25Awash Systems Corp. ............................................................... 14Bauers ....................................................................................... 38Bergen Auto Upholstery Co., Inc. ............................................. 40Betterez, Inc.............................................................................. 66Branson IMAX .......................................................................... 46Braun Ability ............................................................................... 5Bridgestone ................................................................................ 2Budget Truck & Auto ................................................................ 54Bus and Coach America ............................................................ 36Bus Graphics ............................................................................. 37busHive Software...................................................................... 23Century McMynn...................................................................... 56CH Bus Sales (TEMSA) ............................................................... 24Circle Wisconsin ....................................................................... 52Creative Bus Sales ..................................................................... 31Davey Coach ............................................................................. 13De Leo Transportation Fabrics .................................................. 32Distinctive Systems ................................................................... 45DMC Insurance ......................................................................... 22Doran Manufacturing, LLC ........................................................ 65Duty Free Americas .................................................................. 47Edson Financial ........................................................................... 3Elreg.......................................................................................... 10Fleet Financing Resources ........................................................ 43Great Day! Tours ....................................................................... 42Grech Motors ............................................................................. 4INA Bus Sales ............................................................................ 11Infanti Bus & Coach Upholstery ................................................ 27ISE Fleet Services ........................................................................ 6Key Finance .............................................................................. 57

LaFrance ................................................................................... 53Lancer ....................................................................................... 16Lantal Textiles, Inc. ................................................................... 62Legacy Capital ........................................................................... 71MCI ........................................................................................... 20Motor Coach Council ................................................................ 67Motor Coach Movies ................................................................ 41Motorcoach Tire Sales .............................................................. 55National Interstate.................................................................... 34Newport Beach CVB ................................................................. 69Pillar Hotels .............................................................................. 58Prevost........................................................................................ 1Protective Insurance ................................................................. 50REI .............................................................................................. 8RLI ............................................................................................. 28Safety Vision ............................................................................. 60Sardo Bus & Coach Upholstery ................................................. 18Saucon Technologies ................................................................ 15Sight & Sound ........................................................................... 46Stertil Koni ................................................................................ 19TCF Equipment Finance ............................................................ 61Team Coach Imaging................................................................. 51The Tenney Group .................................................................... 35TIB Insurance ............................................................................ 63Trailways Transportation System .............................................. 68Transcor Data Services .............................................................. 70Transit Sales International ........................................................ 26Translease ................................................................................. 39TRP Bus Parts ............................................................................ 17Turbo Images .............................................................................. 7Unit Chemical ........................................................................... 44United Bus Technology ............................................................. 33Vernon & Maz ........................................................................... 30Wells Fargo Equipment Finance ............................................... 49Worldwide Monochem ............................................................ 64ZF Openmatics .......................................................................... 12

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EXHIBITION SHOWCASE – PLAZA ARBOR BALLROOMHyatt Regency Resort at Newport Beach, California

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PLAZA ARBORROOM

ENTRANCE

PLAZA ARBORROOM

ENTRANCE

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WALKWAY TO PLAZA ARBOR BALLROOM

PLAZA ARBOR ROOM

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ISE Fleet Services REI

TurboImages AMBEST Elreg

NationalIntersate

De LeoTransportation Fabrics

UnitedBus Technology

CreativeBus Sales

Vernon &Maz

Motor CoachCouncil

Newport BeachCVB

TrailwaysTransportation

SystemTranscor

Data Services Legacy Capital

ACSCreative Services

The TenneyGroup

BusGraphics

Bus & CoachAmerica Bauers Translease

CenturyMcMynn

KeyFinance

MotorcoachTire Sales

BudgetTruck & Auto

AdvantageFunding

PillarHotels

SafetyVision

TCFEquipment Finance

INABus Sales

ZFOpenmatics

AllianceBus Group RLI

Bergen AutoUpholstery Co., Inc.

Motor CoachMovies

LantalTextiles, Inc.

BraunAbility

EdsonFinancial

GrechM

otorsBridgestone

Prevost

M E E T I N G & C O N F E R E N C EM A R C H 2 6 - 2 8 , 2 0 1 7

81STANNUAL

SNACK AREA

15

EXHIBITION SHOWCASE – PLAZA ARBOR BALLROOMHyatt Regency Resort at Newport Beach, California

11 12 13 14 15 16 17 18 19 20

40 41 42 43 44

29 28 27 26 25

45 46 47 48

24 23 22 21

62 63 64 65 66

53 52 51 50 49

PLAZA ARBORBALLROOMENTRANCE

WALKWAY TO PLAZA ARBOR BALLROOM

DaveyCoach

ZFOpenmatics

Awash SystemsCorp.

SauconTechnologies

Infanti Bus &

Coach UpholsteryRLITransit SalesInternational

ArkEnounter

Great Day!Tours

Motor CoachMovies

Fleet FinancingResources

UnitChemical

LaFrance Team Coach

ImagingCircle

WisconsinProtectiveInsurance

Wells FargoEquipment Finance

LantalTextiles, Inc.

WorldwideMonochem

TIBInsurance

DoranManufacturing, LLC Betterez, Inc.

LancerSardo Bus &

Coach UpholsteryTRP

Bus PartsStertilKoni MCI

CH Bus Sales(TEMSA)

DMCInsurance

busHiveSoftware

ABCCompanies

DistinctiveSystems

Duty FreeAmericas

Branson IMAX/Sight & Sound

Amaya/AstronSeating

M E E T I N G & C O N F E R E N C EM A R C H 2 6 - 2 8 , 2 0 1 7

SNACK AREA

TUESDAY, MARCH 28TH: 2:30PM - 5:00PMBAR OPENS AT 4:00PM (BEER & WINE)

MEMBER ROSTERA.S. Midway TrailwaysAlbert A. Spence, PresidentP.O. Box 26463, -212073834 Lewin Avenue Baltimore, MD 21215-5534Toll Free: 888-573-5466

Adirondack TrailwaysEugene J. Berardi, Jr., President/CEO499 Hurley AvenueHurley, NY 12443-5119Toll Free: 800-225-6815

Amador Trailways of CAWilliam R. Allen, President1331 C StreetSacramento, CA 95814-0913Toll Free: 800-446-2928

Amador Trailways of NVWilliam R. Allen, President635 Ferrari, McLeod Blvd. Reno, NV 89512-1068Phone: 775-324-4444

AmericanStar TrailwaysRobert Dockerty, Vice President791 Price Street, #204Pismo Beach, CA 93449-3293 Toll Free: 866-559-0999

Arrow Trailways of TX Timothy Hancock, President 403 North Second StreetKilleen, TX 76541-5206Toll Free: 800-392-0768

Bailey TrailwaysJohn W. Bailey, President55 S. Fayette St. York, PA 17404Toll Free: 888-224-1850

Birnie TrailwaysTimothy Birnie, President248 Otis StreetRome, NY 13441Toll Free: 800-734-3950

Burlington Trailways Ronald Moore, President 906 BroadwayWest Burlington, IA 52655-1627 Toll Free: 800-992-4618

Capital Trailways of ALWayne Phillips, CEO Tom Fletcher, President 520 North Court Street Montgomery, AL 36104-2513Toll Free: 800-553-9000

Capital Trailways of GeorgiaTom Fletcher, PresidentFreddie Taunton, Manager 818 Veterans ParkwayColumbus, GA 31901Toll Free: 866-815-4304and AL:8430 Segers RoadMadison, AL 35758-3930Toll Free: 888-857-5851

Cavalier Coach TrailwaysJoan Libby, President905 Massachusetts AvenueBoston, MA 02118Phone: 617-330-1234

Central States TrailwaysMary Smith, General Manager11774 Missouri Bottom Road Hazelwood, MO 63042-2438Toll Free: 888-731-8436

Coastal Georgia TrailwaysWoody Shelnutt, President4111 Knight StreetBrunswick, GA 31520Phone: 912-264-9808

Colonial TrailwaysTom Fletcher, PresidentRalph Angell, General Manager2521 Halls Mill Road Mobile, AL 36606-6553Toll Free: 800-233-1981

Dakota TrailwaysTravis Ladson, President631 South 32nd Street Spearfish, SD 57783-9731Toll Free: 800-499-2652

David Thomas TrailwaysDavid Benedict, President14005 McNulty RoadPhiladelphia, PA 19154Toll Free: 888-382-8737

Dean Trailways of MIKellie P. Dean, President Patrick Dean, CEONicole Enz, General Manager4726 Aurelius RoadLansing, MI 48910-5805Toll Free: 800-282-3326

Excursions Trailways of IN & OHTom Bazow, PresidentPat O’Brian, Vice President4405 W. Washington Center Rd., Ste A Ft. Wayne, IN 46818-1500Toll Free: 866-485-6167Ohio: 10269 US 224P.O. Box 449Ottawa, OH 45875-0449Toll Free: 877-523-3503

First Class TrailwaysDeborah Gustin, General Manager Alice Snider, Office Manager4783 37th Street, NorthSt. Petersburg, FL 33714-2900 Toll Free: 800-282-8020

First Priority TrailwaysMarcia F. Milton, President/CEO4203 Forestville RoadDistrict Heights, MD 20747-4721 Toll Free: 888-390-3615

Flagship TrailwaysThomas V. McCaughey, President11 Sharpe DriveCranston, RI 02920-4402Toll Free: 800-672-6705

Fullington TrailwaysJonathan T. Berzas, President/CEOP. O. Box 211Clearfield, PA 16830-2319Toll Free: 800-252-3893

Gentry TrailwaysWilliam W. Gentry, Jr., President Greg Gentry, General Manager 2519 Mitchell StreetKnoxville, TN 37917-6139Toll Free: 888-816-2796

Gold Line TrailwaysDavid W. Snyder, Regional Gen. Mgr.5500 Tuxedo RoadTuxedo, MD 20781-1314Toll Free: 800-862-1400

Harlows TrailwaysJason H. Hageness, President Neal Pritchard, General Manager 1021 South 23rd StreetBismarck, ND 58503Toll Free: 800-450-1767

Kobussen Trailways (Kaukauna)Joseph E. Kobussen, PresidentW914 County Road CE Kaukauna, WI 54130-3712Toll Free: 800-447-0116

Kobussen Trailways of West WIJoseph E. Kobussen, President2115 21st AvenueBloomer, WI 54724-1917Toll Free: 800-283-4234

Heartland Trailways Chris Mnichowski, President/CEO2209 Empire LaneSt. Joseph, MO 64503-0243

16

Huskey Trailways of Columbia Kent Huskey, President 4225 Old US Highway 40 Kingdom City, MOToll Free: 888-844-3701andJulie Huskey, VP1 Cave Industrial Drive Festus, MO 63028-4220Toll Free: 888-248-7539

Louisiana TrailwaysDon Sanders, President5056 Taravella RoadMarrero, LA 70072-4245Toll Free: 888-884-5226

Martz Trailways Scott Henry, Chairman 239 Old River RoadWilkes-Barre, PA 18773-1616Toll Free: 800-233-8604

Mlaker TrailwaysMatt Mlaker, Vice President 1976 Valley View Drive Davidsville, PA 15928Toll Free: 800-335-7911

National Coach TrailwaysDavid W. Snyder, Regional Gen. Mgr.310 Central Road, Suite 7Fredericksburg, VA 22401Toll Free: 800-777-6902

New York TrailwaysEugene J. Berardi, Jr., President/CEO499 Hurley AvenueHurley, NY 12443-5119Toll Free: 800-225-6815

NorthEast Trailways of ME Scott A. Riccio, President 235 Goddard RoadLewiston, ME 04240-1001Toll Free: 888-593-6328

Northwestern Trailways Cleto Achabal, President Shirley Sample, VP Accounting 4611 South Ben Franklin Lane Spokane, WA 99224-5648Toll Free: 800-366-3830

Orange Belt TrailwaysMike Haworth, PresidentP. O. Box 949Visalia, CA 93279-0949Toll Free: 800-266-7433

Pacific Coachways TrailwaysTom Giddens, President11771 Markon DriveGarden Grove, CA 92841-1812 Toll Free: 800-839-4819

Pine Hill TrailwaysEugene J. Berardi, Jr., President/CEO499 Hurley AvenueHurley, NY 12443-5119Toll Free: 800-225-6815

Prairie Coach TrailwaysLee Peterson, President24722 475th AvenueDell Rapids, SD 57022-5300 Toll Free: 877-428-4798

Prairie TrailwaysDonald Ferrone, President Francis Ferrone, Vice President 27 East Monroe Street, Suite 515Chicago, IL 60603-5647Toll Free: 800-621-4153Phone: 312-251-3100

Precious Cargo TrailwaysRichard D. Wervey, PresidentP.O. Box 23617, Chagrin Falls, OH 44023or15050 Cross Creek ParkwayNewbury, OH 44065Phone: 440-543-9272

Red River TrailwaysPeter Ramsey, PresidentP.O. Box 78153 Shreveport, LA 71137 Toll Free: 866-221-5797

Rose TrailwaysH.A. Thompson, President Tom Holden, General Manager 11325 - A Nations Ford Road Pineville, NC 28134Toll Free: 800-377-6912

Salter TrailwaysJH Bryd, President212 Hudson AvenueJonesboro, LA 71251-2742 Toll Free: 800-223-8056

Samson TrailwaysBill Sambdman, Jr., President 3745 Zip Industrial Blvd., SE Atlanta, GA 30354-2936Toll Free: 800-958-7890

Sun Travel TrailwaysMichael G. LaBrie, President6711 Smith Road, 77659 (Facility)P. O. Box 12691 Beaumont, TX 77713-2691 Toll Free: 888-898-2638

Susquehanna Trailways Carl W. Kephart, Jr., President 11 West Church Street Williamsport, PA 17701Toll Free: 800-692-6314

Thrasher Brothers TrailwaysJ. Alan Thrasher, President 6400 First Avenue, South Birmingham, AL 35212Toll Free: 800-436-7206

Utah TrailwaysRichard Maben, President3091 South Main StreetSalt Lake City, UT 84115-3746 Toll Free: 800-876-5825

VIA Trailways of CA & AZCurtis A. Riggs, President300 Grogan AvenueMerced, CA 95341Toll Free: 800-842-5463 And AZLynn Cox, Operations Manager 1826 East Third StreetTempe, AZ 85281Toll Free: 888-842-5463

Viking TrailwaysGale Webb, President201 Glendale RoadJoplin, MO 64804-6022Toll Free: 800-400-2779

West Point Tours TrailwaysRobert Brisman, President1047-1049, Route 94, Box 125Vails Gate, NY 12584 Phone: 845-561-2671

West Valley TrailwaysStan Habr, President Scott Habr, VP 240 Cristich LaneCampbell, CA 95008Phone: 408-371-1230

CANADAGreat Canadian TrailwaysLarry Hundt, President 353 Manitou Drive Kitchener, OntarioCanada N2C 1L5Toll Free: 800-461-8687

EUROPEElbo Trailways, the NetherlandsMartyn Besselsen, PresidentC. Huygensstraat 15, Postbus 39 Heino-Holland, Netherlands 8140AA Phone: 011-31-57-239-1439

Seitz-Reisen Trailways of GermanyHelmut Seitz, President Viechtacher Str. 8, Ruhmansfelden Bayern/Regen, Germany 94239Phone: 011-49-9929-9591-10

MEMBER ROSTERFullington TrailwaysJonathan T. Berzas, President/CEOP. O. Box 211Clearfield, PA 16830-2319Toll Free: 800-252-3893

Gentry TrailwaysWilliam W. Gentry, Jr., President Greg Gentry, General Manager 2519 Mitchell StreetKnoxville, TN 37917-6139Toll Free: 888-816-2796

Gold Line TrailwaysDavid W. Snyder, Regional Gen. Mgr.5500 Tuxedo RoadTuxedo, MD 20781-1314Toll Free: 800-862-1400

Harlows TrailwaysJason H. Hageness, President Neal Pritchard, General Manager 1021 South 23rd StreetBismarck, ND 58503Toll Free: 800-450-1767

Kobussen Trailways (Kaukauna)Joseph E. Kobussen, PresidentW914 County Road CE Kaukauna, WI 54130-3712Toll Free: 800-447-0116

Kobussen Trailways of West WIJoseph E. Kobussen, President2115 21st AvenueBloomer, WI 54724-1917Toll Free: 800-283-4234

Heartland Trailways Chris Mnichowski, President/CEO2209 Empire LaneSt. Joseph, MO 64503-0243

17

AFFILIATED PARTNER ROSTERABC CompaniesAshley Cornel (507) 334-1871acornell@abc-companies.com

Advantage Funding Commercial Capital Corp.Lee Steinberg (847) 253-8831lsteinberg@advantagefunding.us

Alliance AutoGasYvon Boisclair (514) 710-8428yboisclair1@gmail.com

Alliance Bus Group/CAIOMike Pouncey (407) 581-6002jessicasikora@alliancebusgroup.com

Alliance Safety CouncilJoelle McGehee (225) 282-3337jmcgehee@alliancesafetycouncil.org

Alliance Safety CouncilSheri Bankston (225) 282-3337sbankston@alliancesafetycouncil.org

Allied Powers LLCJosh Greenman (702)283-6401alliedpowersllc@gmail.com

Amaya Astron SeatingGeorge Farrell (864) 895-4127gfarr007@aol.com

AMBEST Davis Travel Centers Sylvia Jackson (434) 246-5308sjackson@dtc33.com

American Motor Products, Inc.Dave Ward (760) 525-0064morganf@amprodusa.com

Ametek Rotron Technical & Industrial ProductsKeith K. Hallenbeck (330) 677-3335keith.hallenbeck@ametek.com

AngelTrax Mobile Video SurveillanceMark Moore (800) 673-1788Sunny.Jones@angeltrax.com

Ark Encounter/Creation MuseumEddie Lutz (888) 582-4253 Ext.377elutz@arkencounter.com

Awash Systems CorpSamatha Sherwood (800) 265-7405 Ext. 25administration@awashsystems.com

Bergen Auto Upholstery Company, Inc.Nancy P. Citti (201) 457-9100bergenauto@aol.com

Betterez, Inc.Mike Van Horn (858) 366-3733mvh@betterez.com

Boardwalk Hotel GroupPat Ambler-Perry (410) 289-9103groupsales@boardwalkhotels.com

Branson’s IMAX Entertainment ComplexTom Forster (417) 335-3533tom@bransonimax.com

Bridgestone Americas Tire Operations LLCKarl Webb (330) 697-4497webbkarl@bfusa.com

Budget Truck & Auto Body Inc.Mark Polzin (608) 756-0861mark@budgettruckandauto.com

Bus & Coach AmericaLawrence Brennan (626) 720-4419lawrence.brennan@bcabus.com

Busgraphix.comJay Lieske (480) 427-2767 Jay@BusGraphix.com

busHive SoftwareBrian Mann (518) 877-2502bmann@bushive.com

Camira Group, Inc.Dan Wagner (616) 288-0655john@bustex.com

Captive Resources, LLCDenis C. Wiener (847) 879-2359dwiener@captiveresources.com

CareerCoJames Fontana (646) 862-6579jfontana@careercocorp.com

Century McMynn LeasingBob McMynn (877) 708-3477bmcmynn@live.ca

CH Bus Sales/TemsaDuane Geiger (507) 331-7911dgeiger@chbussales.com

Circle WisconsinWendy Dobrzynski (414) 545-1100, (800) 223-0652wendy@circlewisconsin.com

Clarion Inn Pigeon ForgeJon Bentley (865) 868-5300, (888) 321-7216jon@clarionpf.com

Community Anti-terrorism Training Institutute DBA CAT EyesMichael J. Licata (609) 448-9655info@cateyes.us

CorcentricKevin Fessler office (856) 382-4712, cell (951) 795-0266kfessler@ameriquestcorp.com

CPACEX CorporationCathy Crawford (800) 974-7383 ext114, (972) 890-7857cac@cpacex.com

Creative Bus SalesJohn Fink (888) 633-8380sales@creativebussales.com

D & W Diesel, Inc.John Schmitt (315) 253-2324j.schmitt@dwdiesel.com

De Leo Transportation FabricsIssmail Arslan (973) 439-6801iarslan@deleoco.com

Detroit Diesel CorporationDouglas Weatherly (313) 592-0730douglas.weatherly@daimler.com

DIA Solutions Inc.Tony Orlando (866) 518-5352tony@diasolutions.ca

Distinctive Systems, Inc.Don Greenglass (646) 448-9981don.greenglass@distinctive-systems.com

DMC Insurance, Inc.Mark Bonini (317) 436-4900mbonini@dmcinsurance.com

Doran ManufacturingTim Mullen (513)354-3418mullen_tim@doranmfg.com

DSI Medical Services Inc.Roger Hornby (800) 770-0531 ext. 1729roger.hornby@dsimed.com

Duty Free AmericasHarry Wade (716) 903-7717hwade@dutyfreeamericas.com

Edson FinancialNick Rocco (951) 688-8347edsonadmin@edsonfinancial.com

Elreg Distributors Ltd.Mark Macdonald (800) 387-4078mark@elreg.com

EyeRideDaphnie Low (305)318-3034daphnie@eyerideonline.com

Fee Hedrick Family EntertainmentMark Thomas (866) 492-6972mark@feehedrick.com

Ferguson Financial GroupWayne Rector (314) 821-0500wayne@ffgstl.com

Fleet Financing Resources, LLCDave Reynolds (800) 421-3660info@ffresources.com

Fortress Systems InternationalFrank Bowden (704) 605-5000fbowden@fsiinc.com

Great Day! ToursAllen Kinney (440) 526-5350ark@greatdaytours.com

Great Day! ToursA.J. Kinney ajk@greatdaytours.com

Grech MotorsAJ Thurber (951) 688-8347aj@grechmotors.com

Hotel PlannerSuzy Wills (800) 760-7718 ext. 737suzy.wills@hotelplanner.com

Irizar/Ina Bus Sales LLCMike Haggarty (702) 431-0707mike@inabussales.com

ISE Fleet ServicesSheri Kraft (319) 544-3400sherikraft@isefleetservices.com

Jim’s Truck & Trailer CoachwerksTanya Dias (507) 452-1294tanyad@hbci.com

Key Equipment FinanceScott Baer (952) 465-3950Scott.baer@key.com

18

La France IndustriesJeff Goldwasser(551) 482-1608interiors@jeffgoldwasser.com

Lancer Insurance CompanyRandy O’Neill (516) 431-4441, (800) 782-8902roneill@lancerinsurance.com

Lantal Textiles, Inc.Leonard Allard (905) 823-9427lena@lantaltextiles.com

Motor Coach Industries, Inc.Patricia Ziska (847) 285-2172pat.ziska@mcicoach.com

Motor Coach MoviesTerri Colyer (888) 416-2572tcolyer@swank.com

Motor Coach Tire Sales, LLCBill Kaiser (678) 463-4110bill@motorcoachtiresales.com

National Interstate Insurance CompanyMichelle A. Wiltgen (800) 595-2553, (440) 821-1961michelle.wiltgen@natl.com

NTIS Group, LLC dba National Transportation Insurance SolutionsJason Hradek (888) 973-0545jhradek@ntisgroup.com

PA Post Agency, LLCTom Post (201) 252-3010tpost@postfinancial.com

Paradigm BenefitsGail Manfredo (315) 797-8400 gmanfredo@paradigmcibenefits.com

Perfect Body & Fender CompanyJoseph Patella (201) 868-8994prfctbody@aol.com

Pillar Hotels & ResortsAmanda Higgens-Thibeau (972) 757-9742amanda.thibeau@pillarhotels.com

Prevost Car, Inc.Robert Goodnight (336) 393-2089robert.goodnight@volvo.com

Protective Insurance CompanyScott St. Clair (800) 644-5501sstclair@protectiveinsurance.com

Radio Engineering Industries, Inc. (REI)Adam Hall (402) 339-2200 ext.236ahall@radioeng.com

Radio Engineering Industries, Inc. (REI)Gregra Derby gderby@radioeng.com

RallyNumaan Akram (855) 725-5928info@rallybus.net

Resorts Casino HotelMeg Lewis (609) 340-7715mlewis@resortsac.com

RLI Transportation InsuranceTime Hathy (404)-443-1009tim.hathy@rlicorp.com

Safety VisionPhillip King (713) 929-1044pking@safetyvision.com

Sardo Bus & Coach UpholsterySandy Follis (800) 654-3824sandy@sardobus.com

Satellite Industries DBA Worldwide MonochemTammy Moyer (512) 267-5190tammym@satelliteco.com

Saucon Technologies, Inc.Michael Deeb (484) 241-2500mdeeb@saucontech.com

Shore Funding Ltd.Joseph A. DeAngelis (800) 542-7467joe@shorefundingltd.com

Shriver Insurance AgencyCharles M. Shriver (630) 833-0480charlie@shriverinsurance.com

Sight & Sound TheatreMike Pitman (417) 335-7900 Ext 7150mike.pitman@sight-sound.com

Single Point Communications Inc.Rob Taylo (866) 959-9434rob@your1point.com

Stertil-Koni USARichard Palmer (410) 643-9001, (800) 336-6637stephanie@stertil-koni.com

AFFILIATED PARTNER ROSTERStertil-Koni USAkellie@stertil-koni.com

TCF Equipment Finance, Inc.Cass Loesche (817) 488-7585cloesche@tcfef.com

TCF Equipment Finance, Inc.Peter King (952) 656-3254pking@tcfef.com

Team Coach ImagingRonald LeBlanc (866) 986-3039s.marquis@tcimaging.ca

The Cooley GroupJeana Nicotera (315) 285-4247jnicotera@cooleybrand.com

The Six ShowTish Knudsen (417) 559-9722, (800) 334-1936tish@thesixshow.com

The Tenney GroupCharles Tenney (615) 224-8288ctenney@thetenneygroup.com

The Tenney GroupSpencer Tenney stenney@thetenneygroup.com

Titanic Museum AttractionRuthann Crust (417) 334-9500ruthann.crust@titanicattraction.com

Motorcoach Tire SalesBill Kaiser (678) 463-4110bill@motorcoachtiresales.com

Trans Lease Inc.Mark Lindell (612) 916-5375mlindell@transleaseinc.com

Transcor Data Services, LLCTerry Cordell (904) 737-1395tcordell@etranscor.com

Transit Sales InternationalRichard Sullivan (951) 682-2557richard@transitsales.com

Translite EnterprisesLee Weissberg (908) 355-3250leeweissberg@transliteent.com

Transportation Insurance BrokersJeff McAnany (818) 246-2800jmcanany@tibinsurance.com

TRP Bus PartsLee Yarbrough (206) 898-5543lee.yarbrough@paccar.com

Turbo ImagesEsther Morissette (888) 219-8872esther@turbo-images.com

Turtle TopTimm Bledsoe (574) 831-4340, (800) 296-2105timmb@turtletop.com

Unit Chemical CorporationMike Chaplar (800) 879-8648mchaplar@unitchemical.com

United Bus TechnologyTimothy Wilson (202) 681-5508timothy@unitedbustech.com

Vernon & Maz, Inc.Brian Mazurek (800) 800-8195, (708) 534-9123maz@vernonandmaz.com

Visit ClarksvilleFrances Manzitto (931) 245-4345, (800) 530-2487frances@visitclarksvilletn.com

Volvo Financial ServicesMichael Gay (336) 931-4000michael.gay@vfsco.com

Wells Fargo Equipment Finance, Inc.Ryan Gulan (763) 458-4994ryan.gulan@wellsfargo.com

WorldWide MonochemTammy Moyer (512) 267-5190tammym@satelliteco.com

ZF North America, Inc.Keith Rubenacker (847) 478-6868 Ext. 6836keith.rubenacker@zf.com

19

20

To celebrate the 80th anniversary of the Trailways organization, Trailways company owners proudly wear red as they gather on the breezeway at the Westin Cape Coral in Florida

(March 2016). Five independent companies formed the Trailways network in Chicago in 1936. Today there are more than 60 locations in the U.S., and parts of Canada and Europe.

Thank you for attending the Conferenceand for showing your strong commitment to the Trailways brand!

See you in 2018 in Destin, Florida!February 24 - 27, 2018

M E E T I N G & C O N F E R E N C EM A R C H 2 6 - 2 8 , 2 0 1 7

81STANNUAL