2018-

19 C O M M U N I T Y REPORTSage Centre | Children’s Grief Centre | Rosedale HospiceHospice Calgary

Kevin Barr, ChairPartner, Borden Ladner Gervais, LLP

Debra Corroll, Vice Chair President, DLC Consulting

Derek Payne, TreasurerIndependent Businessperson

R.H. (Dick) Wilson, Secretary Community Member

Randy Pettipas, Past ChairCEO, Global Public Affairs

Angela ButlerVP & Controller, Suncor Energy Inc.

Don ChynowethPresident, Stratplan Management

Gordon DibbRetired Co-Founder, Calfrac Well Services

Carol Howes VP, Communications and PetroLMI, Energy Safety Canada

Bernie Lee EVP Finance & CFO, Paramount Resources Ltd.

Alex MacAuslandPresident & CEO, Western Energy Services

Kelly MahajanVP, Marketing and Customer Service, Boardwalk REIT

Andre MamprinLeader, Knowledge Architecture, The Next Institute

Michael WaitePartner, Carbert Waite LLP

Helen WesleyExecutive Vice President & CFO, Enmax

Board of Directors Hospice Calgary is thankful for our 15-member Board of Directors who provide leadership, guidance, and support for our mission.

For over 30 years, Hospice Calgary board members, staff, and volunteers have demonstrated their commitment to our mission: to help families and individuals achieve support, hope, and well-being through compassionate end-of-life and bereavement care.

Through community support and collaborations, we have grown our core services to include four centres of excellence: Rosedale Hospice, Community Hospice Services at Sage Centre, Children’s Grief Centre, and Education Services.

When we look back at the last year, it will be remembered as the year of significant changes. Three incredible women from the senior leadership team said farewell to Hospice Calgary and left an indelible mark on all our hearts. Our Executive Director Sarah Walker retired after 28 incredible years. Her vision, leadership, and commitment to the organization, built a solid foundation for the future. The Board and senior leadership team worked with the executive search firm Stanton Chase, to recruit our new ED, Karen McCullagh who started with us in January of this year. Alison Potter, our Director of Clinical Care at Rosedale also set her sights on retirement after 9 years of service and we welcomed Erin Forsyth, who has made the transition as the new DCC seamless for staff and patients alike. We also said goodbye to Dr. Laurie Lemieux, our Medical Director who passionately served the patients of Rosedale for almost a decade. Laurie took a position at the Cummins School of Medicine and Dr. Kim Finvers, a regular on the floor at Rosedale Hospice, took on the challenge. We also said goodbye to Trish Stewart and Jeanne Bunka, two key administrative staff who both retired after 22 incredible years each with Hospice Calgary.

Throughout these changes, our team has held fast and steady. We are excited and optimistic about what lies ahead for the organization. We continue to evolve and grow as our staff and volunteers work tirelessly to identify and respond to the changing needs of our community. After years of dreaming, we began the tactical work to officially launch the Children’s Grief Centre. Throughout 2018-2019, we reached out to the community for support to kick-start an ambitious 3 million-dollar fundraising campaign to launch and operate our Children’s Grief Centre. The Randy O’Dell Estate and Paramount Resources were the first to answer the call. We will continue to seek support to reach our campaign goal, as we build toward reaching the vision of the Children’s Grief Centre!

On behalf of the board of directors, I would like to thank everyone who has supported Hospice Calgary over the years. Your contributions of time, energy, and resources have positioned Hospice Calgary to grow and respond to our community’s needs. A special thank you to incredible 70+ staff and 200+ volunteers who help us build on the success of the last three decades.

We continue to rely on the generosity of individuals, the government, and corporate donors to keep our doors open and our services accessible. Today, we need you! Tomorrow, you or someone you love may need us. I invite you to join us!

-- Kevin Barr, Hospice Calgary Board of Directors Chair

A Year of Change and Growth A Message from our Board Chair, Kevin Barr

HOSPICE CALGARY2

Our Volunteers

Volunteers are an integral and valued part of Hospice Calgary. From giving a few hours to making a life-long commitment, volunteers are at the heart of what we do. Our volunteers help us support our patients and clients through:

• Providing care and comfort• Supporting fundraising efforts • Administration and reception roles• Involvement on special event committees• Service on our Board of Directors and committees• Participation in our Ambassador Program

direct service volunteers supported individuals & families

special event and administrative

volunteers helped make our work possible

WESTERN LEGACY AWARD WINNER 2018Last Fall, our 12 Living With Cancer Program volunteers were selected as the winners of the Calgary Stampede 2018 Western Legacy Award in the category of Sustained Contribution for a Group.

The volunteers assist with all activities while also providing comfort and support to the participants. Every Wednesday, our volunteers share heartfelt connections (and laughter too) with our clients. Hospice Calgary ‘salutes’ our volunteers -- their service and compassion benefits us all.

DIGNITY QUILT FOR ROSEDALE HOSPICEFive inspiring women volunteered their skills and time to create a Dignity Quilt that is placed over patients for their final journey out of Rosedale Hospice. The handcrafted quilt shares a resemblance in its pattern to the strikingly beautiful stained glass window in our chapel. The Dignity Quilt is next to the Memory Lamp on a handcrafted quilt stand. Thank you to our quilt committee and stand carver for these generous and thoughtful additions to our home.

Hike for Hospice Calgary volunteers celebrated at the Hike finish line

Dignity Quilt Committee

I was touched by the rituals observed after death. I felt that my husband was taken care of with such

gentleness and respect. The memory card, book and lamp along with the beautiful quilted shroud also added dignity

to the occasion and helped me say goodbye to him.-- Rosedale Hospice family member

172123volunteers provided

213

volunteer hours11,580

Knowing that I may be playing a small part in helping

someone else get through this time is the best part of

volunteering at Hospice Calgary.

-- Hospice Calgary volunteer

3COMMUNITY REPORT 2018-19

RosedaleHospice

Education

In March 2019, we launched a new Education Program entitled “Dying to Know.” The first session called Facing Advancing Illness Together was sold out with 55 registrants.

Rosedale Hospice provides 24-hour palliative care to adults with cancer who are nearing the end-of-life. Our 7-bed home-like environment is located in the quiet Calgary community of Rosedale. Over the past year, Rosedale Hospice has undergone some major renovations to accommodate more office spaces, a family quiet room, and a reception area that is bright, warm, and welcoming for families and visitors.

Our interdisciplinary healthcare team cares for patients and their family members in a supportive environment. Rosedale Hospice is a place where patients can focus on quality time with family and friends.

Our Core Services2018-2019

My mom was very happy at Rosedale Hospice and with all the services provided. It put

my mind at ease knowing she was being well cared for. I am thankful and appreciative of all the amazing care from the

doctors, nurses and volunteers.-- Rosedale Hospice

family member

The presentation was so meaningful and the presenter

respected and encouraged discussion on this sensitive

and personal topic. Thank you for the opportunity to channel

my grief in positive ways. -- Presentation attendee

individuals attended Education Centre

workshops, seminars,and training

presentations made across Alberta to

universities, schools, and community groups

501700teachers, doctors,

health & mental health professionals reached through conferences

2050

Our education opportunities are for anyone who would like to broaden their understanding of palliative care or grief.

We help build community capacity through customized, fee-based consultation, seminars, workshops, and accredited training. They are delivered at a time and location that work for our audiences, which include people living with illness or grief, health and mental health care professionals, teachers, first responders, students, volunteers, and community groups.

people were connected with us through our Education Services3750

family members were offered support through our integrated

family-centred care model

460patients were provided

24-hour-care at Rosedale Hospice

92

people were connected to Rosedale Hospice552

HOSPICE CALGARY4

Living withAdvanced Illness

Child & Family Grief

Our Core Services2018-2019

They taught us how to express ourselves, that it’s healthy to

keep remembering and talking about him, and to recognize

and respect each other’s grief processes. I can’t stress enough

how much Hospice Calgary changed our lives.

-- widow with young children

...acknowledging and addressing our fears will make

this easier in the long run.-- Community Hospice client from the Living With Cancer

Program

Through our Community Hospice Services at Hospice Calgary we support people of all ages living with advanced illness as well as their family members and close friends.

adults

288families with

children or teens 19 & under(146 children, 83 teens, 271 parents)

500

Many of these clients accessed one or more of the following programs:

• Living with Cancer Program: 91 clients • Living Through Loss Program: 28 clients • Monthly Volunteer Telephone Bereavement Support Program:

190 clients• Preparing for the Holidays Session: 25 people

Many of these clients accessed one or more of the following programs:

• Kids Club: 39 clients (children in grades 1-6 & their parents) • Common Ground: 44 clients (teens in grades 7-12 & their parents)• The Village: 100 clients (client families with children or teens)

teens parents/caregivers

786323children

448

clients received support through our Community Hospice Services788

Hospice Calgary is a leading agency in Child & Family Grief making us the primary referral site for: schools, Alberta Health Services, health care professionals, victims assistance services, mental health organizations, and past and current clients.

Half of our child & teen clients were impacted by a known illness and the other half were impacted by sudden death (suicide, medical, accident, overdose, homicide).

clients received support through our Child & Family Grief Servicesafter the death of someone close to them

1557

5COMMUNITY REPORT 2018-19

Our CounsellingTeam

Hospice Calgary offers individual and family counselling sessions, group programs, and in-home support.

Individuals and families who access the support through Hospice Calgary are guided through a service experience that suits their unique circumstances. We know that:

• there is a continuum of grief for each individual experience of loss• people may access services at different points on the continuum• a person’s movement on the continuum may not be linear• grief takes time -- we support people as long as needed

hours of group support

additional hours of counselling offered via email and phone

1000980hours of direct

face-to-face counselling time

3005

No clients are turned away due to financial difficulties. We work tirelessly with our community partners to ensure there are no obstacles to accessing our services.

We promise to journey with you through end-of-life and grief for as long as you need us.

received services through our Community Hospice and Child & Family Grief counselling and group programs

2345 children, teens and adults

Butterflies made for Children’s Grief Awareness Day in November share messages of hope.

HOSPICE CALGARY6

Introducing Children’s Grief Centre

No Child Will Grieve AloneThe Vision: The Children’s Grief Centre will be nationally recognized as a leading provider of compassionate support and education.

childrensgriefcentre.ca

Why a Children’s Grief Centre?

When left untreated, adverse childhood experiences can lead to mental health issues later in life. The Children’s Grief Centre will provide support when needed, where needed, for as long as needed.

We provide the right help at the right time.

We hear too often “we didn’t know your services included grief counselling” or “we didn’t think to call a hospice for grief support”. The Children’s Grief Centre brand will help people find us easily when tragedy strikes.

People will know who to call.

There is a growing demand for our services.

Last year over 2,000 children, teens and parents accessed our services – nearly doubling our clients since 2011! Research suggests there are 12,000 kids in Calgary grieving the death of a parent. That doesn’t include those grieving a sibling, friend, or other family member. Let’s make sure they all get the help they need.

We are Rebranding our Child & Family Grief ServicesAs of June 2019, our Child & Family Grief Services will be known as the Children’s Grief Centre with the hope that more grieving families will easily find us and get the support they need.

Hospice Calgary has been serving grieving kids since 1991

Began offering grief services for kids1991

Inception & strategic planning to respond to growing need

Campaign kickoff of the Children’s Grief Centre with major contributions from the Estate of Randy O’Dell and Paramount Resources Ltd.

Launch of the Children’s Grief Centre

2015

2018-19

June 2019

7COMMUNITY REPORT 2018-19

FinancialHighlights

Alberta Health Services (47.5%)Donations & Contributions (35.5%)Special Events (6%)FCSS, City of Calgary (6.4%)Earned Revenue (2.6%)Bequests (1.5%)Gifts-In-Kind (.5%)

Rosedale Hospice (48.5%)Child & Family Grief Services (24.8%)Community Hospice (11%)Fundraising (8.3%)Administration (5.7%)Volunteer Management (1.7%)

OurCommunitySupport

Hospice Calgary Events7% of our funds raised came from our two major fundraising events:

Hike for Hospice Calgary in partnership with the Calgary Stampeders and Sage Soiree.

Individual Donors & Families64% of our annual funds raised

were received from individuals who donated or bequested funds to us.

OrganizationsContributions from corporate and

community organizations make up 17% of our annual funds raised.

Community Events12% of our funds raised were

through community organized events.

FUNDRAISING SOURCES 2018-2019

Statement of Operations for the Fiscal Year End March 31, 2019

REVENUE SOURCES

EXPENSES

More than 600 people came to Hike for Hospice Calgary in 2018

Revenue:Expenses:Deficiency: Non-cash Amortization: Change in Net Assets:Net Assets at the beginning of the year: Net Assets at the end of the year:

SUMMARY OF COMBINED STATEMENT OF OPERATIONS AND NET ASSETS ($000’S)

$4,291$4,496$ (205)$ (260)$ (205)

$5,317

$5,111

HOSPICE CALGARY8

48.5%

24.8%

11%

8.3%

5.7% 1.7%

47.5%35.5%

6%

6.4%

2.6% 1.5%.5%

COMMUNITY EVENTSThe following list of events represents individuals, families, companies, and community organizations who help us support our clients by independently organizing an event & donating the proceeds of their fundraising:

Best Seat in the Parade, Calgary StampedeBirdies for Kids, Shaw Charity ClassicBoe’s River RunCalgary Construction Association Golf TournamentCalgary Stampeder Football Club Cat n’ Fiddle Pub Golf TournamentCat n’ Fiddle Live & Silent AuctionExcel Homes Walk in the ParkGlobal Public Affairs Stampede PartyHitman Teddy Bear TossPink Cup Golf TournamentRegulatory Law Chambers Anniversary PartySignalCraft Technologies BBQ SugarShack Stampede PartyTen Thousand Villages Holiday Shopping EventThe Order of St. Lazarus Calgary Raffle

MONTHLY DONORSThis list recognizes the generosity and regular commitment of those individuals who support us every month, through our Monthly Giving Program:

Amy AtkinsonCandice BabakaiffDebbie BlenkhornElizabeth BryantGeoff BurrowesDouglas ChisholmIan ChurchillJay ClarkeChantal CôtéBeth CoumontJohn FeickDennis Gaumont

Kim GreenNatalia GubinKerrie HaleDanelle HamesDiana HaneveltDarcy HirsekornGavin JonmesJaime JuanBrett KowalchukRoy LambKathleen LeePatricia Lee Helen LeslieFiona McCollBruce MeyerTyler NelsonRoseanne PennerKurt PoelzerJohn RidgedaleMarina SkulskyBarbara WallaceJudy WarkMelissa WatamanukBonnie WeaverJo-Anne WillmentMarie WongChristopher Wyman

ANNUAL DONORSThis list recognizes the generosity of individuals, foundations, corporations, and community groups who have made a contribution of $500 or more, including gifts-in-kind:

$500,000 AND OVERAlberta Health Services

Alberta Health Services Addictions and Mental HealthEstate of Randy O’Dell

$250,000-$499,999City of CalgaryMcCann Family Foundation

$50,000-$99,999Cat n’ Fiddle PubCanadian Cancer Society Alberta/ NWTCNOOC InternationalEstate of Marjorie Lynn RouleauHarry & Bette WheelerParamount Resources Ltd.

$10,000-$49,999AltalinkChildren’s Hospital Aid SocietyCorus EntertainmentGordon & Sheryl DibbEstate of Margaret Elizabeth TurnerEnbridge Inc.Excel Homes & employeesBruce Herdman & Sarah WalkerIsabel Evelyn Hardwick Calow Fund at the Calgary FoundationJack Carter Family Fund at the Calgary FoundationMyrtle Lambert (deceased)Maurice & Nicole McCaigDaniel & Ruth MotykaRickbeil Family FundRoman Catholic Bishop of the Diocese of Calgary

We wish to express our special thanks to the following donors and funders who have made contributions to our services this fiscal year. We are extremely grateful to all our donors and community partners who help us provide compassionate end-of-life and grief care.

9COMMUNITY REPORT 2018-19

Celebrating our Supporters

$10,000-$49,999 con’tSpruce Meadows Leg Up Foundation Stanton Chase InternationalThe Arthur J.E. Child FoundationThe Hotchkiss Family FoundationThe Order of St. Lazarus Viewpoint Foundation

$5,000-$9,999Janine & Gil AltamirandoDonald Bell (deceased)Calgary Children’s FoundationCalgary Construction Association Clarence & Evelyn Buckley Family TrustEnmax CorporationEvan J. Strong Funeral ServicesJohn & Barbara FeickGlenbow Ranching 2004 Ltd.Graham GroupErnie & Leah Hagel Holy Spirit Charitable SocietyLeonore HuntWilliam & Marie LangfordLeslie LebsackCarolyn & Bruce LibinLike a Rock FundMaunders McNeil Foundation IncCarolyn McAlpineMcInnis & Holloway Funeral HomesBrian & Sandra McLachlanMeteoros Fund at The Calgary FoundationMikkelsen Family FundAlan & Geri MoonDerek & Penny PayneRandy & Luba PettipasRegulatory Law ChambersSusan & Dawn SharpeShawcor & employeesSNC Lavalin O&M Logistics Inc.Tamaratt Flow Through Fund at The Calgary FoundationMichael & Renae TimsTradex Supply Ltd.Travis Hamonic D Partner ProgramNeil Zeller Photography

$500-$4,999AnonymousColin & Colleen AitkenAlberta BalletAlex & Wendy Campbell Fund

Barbara AllenRob Allendorf & Kelly MurphyAnita AndersonApple Inc.Amy AtkinsonAlbert Roel BarbonKevin Barr & Cara BonneyAngela BaskervilleDouglas BeachLori BeattieDale BefusIan BellBeverly & Gerald BerkholdBig Rock BreweryPat BlaisDebbie BlenkhornArnaldo BoimBonavista Energy CorporationSam & Laureen BoueyShannon Bowen-SmedMaureen BowlenGreg BrownBruce & Sue BurnyeatAngela ButlerCalfrac Well Services Ltd.Calgary Northeast Eyeopener Lions ClubCalgary Sports and Entertainment Corp.Canadian Rocky Mountain ResortsCarmen Tetz Expert HVAC LtdCarthy FoundationLeigh CassidyMichael CassidyBeverly CenaikoCentini Restaurant & LoungeCF ConstructionCatherine ChapelCalgary’s Child MagazineBarry Chugg & Roslyn HansonCindy Johnson Royer Fund at The Calgary FoundationJay ClarkeBarrie & Carol ClaytonMarianne CollinsLaurie & Maria ComrieEdward & Laura ConnollyDebra Corroll & Rory BognerBeth CoumontDevon CranstoneChantey DayalSapna DayalJacqueline & Louis DechiefJulien DeSchutter & Glynis Grigg

DIRTT Environmental SolutionsMichelle DoblerPatti DolanGreg & Tracy DuerrGarry ElkeEncana CorporationEngineered Air - Resman Community ServicesEnterpise Rent-a-carEstate of Peter R. PatrickAlan Facey & Luis Gonzalez-LundenPat & Rosemary FeighanPeter FeldbergStephanie & Brian FeleskyMay & William FennellLance & Judy FloerFlowers by Janie Inc.Fluor Canada Ltd.Linda FongJody Forsyth & Wilma Quan-ForsythNatasha FoyJesse GabelJames & Pam GallagherJamie & Tracy GallantGeneral MillsHugh & Rosemary GillardJohn GormleyJohn GrahamGrant Thornton LLPJames GrayLawrence & Sheila GraystonJeff & Danielle HagelRobert & Yolande HallDanelle Hames & Matt LawDiana HaneveltRichard & Jeannette HarrisonHarry & Martha Cohen FoundationDaniel HaysWilma & Shane HeathHelen HeelBrian HeningerHans & Irene HeroldHillhurst Odd Fellow Lodge No.46 I.O.O.F.Hillhurst Rebekah Lodge 116Joseph & Diana HorlerLee & Christine HorneMargaret HoustonCarol Howes & Duncan RobertsonBrian & Roxanna HumphreysDebbie & Brian HuntAda & James HyneICE Western Sales Ltd.Igloo Building Supplies Group Ltd.

HOSPICE CALGARY10

Industrial Gas Users Association Intercare Corporate GroupRhodelle & Brian IrelandAlfred JakobJoseph & Nancy JeffrayPaul & Brenda JeffreyScott JenkinsJim and Doris Garner Fund at The Calgary FoundationDouglas JonesKBM Commercial Floor Coverings Inc.Keyera Corp.Kingswood Interiors Ltd.Corrine & Mark KinzellCelia Kirwan & Greg SheppardGerald KnowltonArthur & Deborah KorpachDave & Debbie KyleRoy LambRon & Sue LandelsBrenda & Scott LavalleyPatricia Lee & James ZabackBernie LeeGregory & Dixie LefebreTony & Karen LefebreRon LinderHugh & Betty Lynch-StauntonAlex MacAuslandRobert MacDonaldKelly & Bharat MahajanAndre Mamprin & Patricia GlennColin & Joni MannMarie & Fred Kernaghan Family Fund at Private Giving FndCurtis & Michelle MayElly & Ray McBethJeff & Marilyn McCaigArlene McGinnBrian McIntoshRoderick McKaySimone McKayMcLeod Law LLP FundKen & Lynette McNeillBruce & Noreen MeyerBeverley & Robert MeyersMiko PhotographyGary MooreTyler NelsonSean NolanNova ChemicalsDonna & Jim OswellOxford Properties GroupPaddy-Luke Fraternal Society

Pamela Grigg Charitable Fund at The Calgary FoundationBonnie PascallWayne Pedersen & Teresa SutherlandMargaret & Michael PerletteCarolyn PhillipsRoss & Robin PhillipsSherry & Dave PhilpottBrad PierceCameron PlewesPlygem Building ProductsPomeroy Kananaskis Mountain LodgeMaurice RandallRaymond James Canada FoundationRBC Royal BankStephen RichterRepsol Oil & Gas Canada IncRiddell Family Fund at The Calgary FoundationRobin’s Fund at the Strategic Charitable Giving FoundationSheila Roddy & Allen SchinkHelen RossRotary Club of CalgaryRuth & Murray RothTarek SafadiSt. Pius X ChurchIwan Saunders & Linda WagnerCraig & Catherine SchellValerie SeamanMarina SkulskySky Pointe MarketConnie SmithFay SmithNancy SmithM.A. StanfieldMargaret StanfieldJames StanfordStarbellyChristopher StaufferRob StaufferIan StaveleyBarry & Patricia StewartJeanette StringerStorage VaultStronghold ElectricGord SustrikSharan SutherlandFrank SwanbergWilfrid & Gaye TalbotAllan TaylorTELUS Corporation

Marika TessierThe Donald Terry Swystun Charitable Fund at The Calgary FoundationThe Hylcan FoundationThe Jeffrey and Marilyn McCaig Family FoundationThe Lions Club of CalgaryThe UFIR Family FoundationJohn & Lyn ThomsonTinhorn Creek VineyardTransCanada Pipelines LimitedTrolley 5 BrewpubJoanne & Darrin TurnbullLinda UsselmanJeff & Georgia VallisLarry VarleseLaura Lee & Larry VarleseLaszlo VarsanyiBarbara VoynovichMichael & Shelley WaiteMelissa & Chris WatamanukWaterway HouseboatsHelen WesleyWestern Energy Services Corp.WestJetDick & Nancy WilsonRon Winkelaar & Susan StanfordLou WinthersWMJ Metals Ltd.Tom & Rita WoertmanMarie & Victor WongWoods Edward Engineering Ltd.John WrightDeborah YedlinErica YoungRaymond YoungBarbara Zach & Thomas Oystrick

11COMMUNITY REPORT 2018-19

Children’s Grief CentreCommunity Hospice Services Hospice Calgary Administration

1245 70th Avenue SE Calgary, AB T2H 2X8403-263-4525

Find Hospice Calgary on

hospicecalgary.ca | childrensgriefcentre.cainfo@hospicecalgary.ca | info@childrensgriefcentre.ca

Rosedale Hospice

1920 7A Street NW Calgary, AB T2M 3J3403-284-5195