2018 b2b marketing trends b2b marketing trends...b2b marketing trends 2018 is our second annual...
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B2B marketing is unique, and uniquely challenging. The sales cycles are long, the buyer’s journey is complex, the influencers are many, and the data to drive decisions are diverse and voluminous.
As a global leader in information services and events, we at Informa Engage wanted to find out how marketers are dealing with the rapid evolution of their field.
B2B Marketing Trends 2018 is our second annual trends report, and in just one year we see how marketing professionals are taking advantage of new tools but also gaining confidence in longstanding marketing principles.
Introduction
Informa Engage: 2018 B2B Marketing Trends: Focus on Health & Lifestyle | 2
Informa Engage: 2018 B2B Marketing Trends: Focus on Health & Lifestyle | 3
RESEARCH OBJECTIVES:
Among the primary objectives of Informa Engage’s second annual B2B Marketer Trends Survey:
• Identify the most commonly used marketing solutions in 2018
• Determine which solutions are poised for most growth in 2019
• Address key marketing challenges in general, and with regard to specific solutions
METHODOLOGY:
Data was collected in August 2018, via an online survey completed by 861 B2B Marketers with direct
involvement in their organizations’ marketing decisions. Of those, 142 respondents were involved in
marketing to the Health & Lifestyle industry. The following analyses focus on those 142 respondents.
Objectives & Methodology
HEALTH & LIFESTYLEMARKETER RESPONDENTS
SUPPLYSIDE
142
Health & Lifestyle Respondent Companies• AHF• ABITEC• Ace Glass Incorporated• ADM• Aker BioMarine• Allied BioNutrition• AMCO Proteins• American Custom Drying• American Health Formulations, Inc• American River Nutrition• Analytical Resource Labs• Asiamerica Group, Inc.• Balchem Corporation• BASF• Batory• BattleChem Distribution, Inc.• Bay State Milling Company• BGG WORLD• Bifodan• Bio-Botanica Inc• Bioenergy Life Science, Inc. (BLS)• Bulk Lift International• CapExpress/Mountain Meadow Herbs• Cepham Inc• Charles Bowman & Co
• Chemical Solutions Ltd.• Cold Jet• Convention Model Agency• De Vore Packaging• Deseret Laboratories Inc• Dietary Business Intelligence• DolCas Biotech• DSM• DuPont• Earth Circle Ingredients• Elemental Container Inc• Elete Electrolytes• Epax Norway AS• Federal Equipment Company• FONA• Fuller Enterprise USA• GCI Nutrients USA• Global Organics• Green Source Organics• Green Wave Ingredients• Growing Naturals• Hoogwegt U.S.• IgY Nutrition• ingredientsonline.com• Inovobiologic
• Intermountain Nutrition• IVC• K Patel Phyto Extractions• Kasa Controls• KEB Enterprises• Kemin• KESS Technologies• Key Technology (Symetix)• Kingpac• Lakanto• LEBERMUTH• Leistritz Extruder• Life Bridge International Corp.• Luminy Bioscience, Inc• Margildi• Matrix Advertising Associates• Meritech• Millhaven Foods• Mineral Resources International• Mineral Resources Intl.• Mitsui• MN Própolis• MORRE-TEC Industries, Inc.• Moulins de Soulanges• MTC Industries
Informa Engage: 2018 B2B Marketing Trends: Focus on Health & Lifestyle | 4
Health & Lifestyle Respondent Companies• NATAC• Nature's Crops International• NetEase• Nevada Nutra Tech• Nexgen Pharma• Nitta Gelatin• Novarex• NuAxon Bioscience• NuLiv Science• Nutraceutix• Nutrakey Industries,INC.• NutribiotechUSA• NWC Naturals Inc.• PacMoore• PanaSource Ingredients• Phytabolites Neutraceuticals Pvt. Ltd• PlusPharma• Probi
• Q Laboratories• RIA International• Rodman Media• Romaco North America• RV Pharma LLC• Sci-Con• Sensapure• SensoryEffects• Shandong KANBO Biochemical Technology
Co., Ltd.• Sibelius Natural Products• Sirio Pharma Co., LTD• Steinberg & Associates, Inc.• Suan Farma• Supplements Global• Sustainable Proteins LLC• Sweegen• Synergy
• Taiwan Fertilizer• Taiwan Yes Deep Ocean Water• TIC Gums/ Ingredion• Torem• Tower Consulting• Turn Left Nutrition LLC• Varion Lifesciences Pvt Ltd• Virginia Dare• Vitamin Angels• Vit-Best Nutrition• WeFARM Organics• William Reed Business Media• Wilson Tool International• Women of Distinction• WR• WRBM
Informa Engage: 2018 B2B Marketing Trends: Focus on Health & Lifestyle | 5
Health & Lifestyle Marketers
Organization ProfilePRIMAY BUSINESS TYPE
Informa Engage: 2018 B2B Marketing Trends: Focus on Health & Lifestyle | 7
Organizations of all sizes are represented in the sample, most commonly Health & Nutrition and Manufacturing companies, followed by Wholesale Distributors.
COMPANY SIZE
Enterprise (1K+ employees)
12%
Mid-Sized (100-999 employees)
25%
Small (<100 employees)
63%
8%
1%
1%
1%
1%
2%
3%
3%
3%
15%
30%
32%
Other
Engineering
Retail Trade
Ad/Marketing Agency
Agriculture
Non-Profit
Consulting/Professional Services
Pharmaceutical & Medical
Media & Entertainment
Wholesaler/Distributor
Health & Nutrition
Manufacturing
Health & Lifestyle Marketers
Respondent ProfileThe Health & Lifestyle Marketer sample is well balanced with regard to Job Function, Job Level, and Marketing Decision Involvement.
PRIMARY JOB FUNCTION JOB LEVEL MARKETING DECISIONINVOLVEMENT
Informa Engage: 2018 B2B Marketing Trends: Focus on Health & Lifestyle | 8
Decision maker30%
Decision influencer45%
Recommendations25%
Executive28%
Director23%
Management30%
Individual Contributor
19%
Marketing25%
Corporate Management
28%
Sales30%
Other17%
2018 Marketing Budget Health & Lifestyle Marketers
Informa Engage: 2018 B2B Marketing Trends: Focus on Health & Lifestyle | 9
While the typical respondent reports a marketing budget of less than $100K in 2018, almost one in five (19%) are working with budgets of at least $1M.
48%
27%
6% 8%2%
9%
Less than $100K $100K - $499K $500K - $999K $1M - $4.9M $5M - $9.9M $10M or more
Top 5 Marketing Solutions Leveraged in 2018MARKETING SOLUTIONS
HEALTH & LIFESTYLE MARKETERS ALL B2B MARKETERS
Informa Engage: 2018 B2B Marketing Trends: Focus on Health & Lifestyle | 11
Email Marketing
Social Media
Industry Events
Content Marketing
Blogs
Industry Events
Social Media
Content Marketing
Print Magazines
Email Marketing 63%
51%
39%
34%
31%
78%
68%
70%
60%
51%
Top 5 Areas of Increased Investment in 2019 MARKETING SOLUTIONS
HEALTH & LIFESTYLE MARKETERS ALL B2B MARKETERS
Informa Engage: 2018 B2B Marketing Trends: Focus on Health & Lifestyle | 12
Social Media
SEO
Blogs
Email Marketing
Content Marketing
SEO
Blogs
Email Marketing
Content Marketing
Social Media
80%
73%
71%
52%
42%
42%
50%67%
82% 54%
Organizational Maturity With Select Marketing Solutions
CONTENT MARKETING LEAD GENERATION
ACCOUNT BASEDMARKETING (ABM) PROGRAMMATIC
Informa Engage: 2018 B2B Marketing Trends: Focus on Health & Lifestyle | 13
Health & Lifestyle Marketers report similar levels of organizational maturity for Lead Generation (52% optimizing/scaling or developing), Content Marketing (51%) and ABM (48%).
They report significantly less traction with regard to Programmatic (36% optimizing/scaling or developing).
Optimizing/ Scaling25%
Developing23%
Testing28%
Not Involved24%
Optimizing/ Scaling30%
Developing21%
Testing29%
Not Involved20%
Optimizing/ Scaling27%
Developing28%
Testing25%
Not Involved20%
Optimizing/ Scaling19%
Developing17%
Testing23%
Not Involved41%
Top 5 Content Marketing Tactics Used in 2018CONTENT MARKETING
HEALTH & LIFESTYLE MARKETERS ALL B2B MARKETERS
Informa Engage: 2018 B2B Marketing Trends: Focus on Health & Lifestyle | 15
Social Media Posts
Industry Events
Newsletters
Native
Whitepapers
Industry Events
Newsletters
Native
Whitepapers
Social Media Posts 52%
49%
48%
37%
37%
69%
63%
54%
57%
54%
Strengths in Content Marketing ExecutionsCONTENT MARKETING
31%
Driving traffic to content
31% 30%
Ability to capture audience attention
Developing, implementing & deploying content strategy
27%
Producing adequate variety of content
Informa Engage: 2018 B2B Marketing Trends: Focus on Health & Lifestyle | 16
Health & Lifestyle Marketers report the most success in their ability to capture audience attention with their content marketing programs, and developing, implementing and deploying content strategy.
B2B Marketers reported greater levels of success than did Health & Lifestyle Marketers on all measures.
25%
Ability to capture audience attention
24% 22%
Developing, implementing & deploying content strategy
Driving traffic to content
21%
Investing more time in developing quality content
Most Effective Impact AreasCONTENT MARKETING
67% 64%
Increasing brand awareness/perception
Increasing audience engagement/consideration
Generating market qualified leads
Generating salesqualified leads
Informa Engage: 2018 B2B Marketing Trends: Focus on Health & Lifestyle | 17
Health & Lifestyle Marketers and B2B Marketers overall report Content Marketing has the most effective impact on increasing brand awareness/perception.
Health & Lifestyle Marketers reported higher levels of success generating SQLs (41% vs. 31%), while B2B Marketers reported higher levels of success increasing brand awareness/perception (67% vs. 56%) and increasing audience engagement/ consideration (64% vs. 40%).
56%
Increasing brand awareness/perception
41% 40%
Generating sales qualified leads
Increasing audience engagement/consideration
28%
Increasing company sales
34% 31%
Most Successful Tactics for AwarenessCONTENT MARKETING
HEALTH & LIFESTYLE MARKETERS ALL B2B MARKETERS
Informa Engage: 2018 B2B Marketing Trends: Focus on Health & Lifestyle | 18
Social Media Posts
Newsletters
Industry Events
Blog Posts
Native
Newsletters
Industry Events
Blog Posts
Native
Social Media Posts 38%
34%
31%
29%
27%
57%
39%
39%
45%
50%
Most Successful Tactics for Lead GenCONTENT MARKETING
HEALTH & LIFESTYLE MARKETERS ALL B2B MARKETERS
Informa Engage: 2018 B2B Marketing Trends: Focus on Health & Lifestyle | 19
Industry Events
Buyer’s Guides
Social Media Posts
SEO
Buyer’s Guides
Social Media Post
SEO
Industry Events 37%
25%
22%
21%
55%
13%
20%
34%
WhitepapersWhitepapers 21% 43%
Distribution Platforms Used for Content MarketingCONTENT MARKETING
HEALTH & LIFESTYLE MARKETERS ALL B2B MARKETERS
Informa Engage: 2018 B2B Marketing Trends: Focus on Health & Lifestyle | 20
Industry Events
Digital Magazines
Social Media
Industry Events
Digital Magazines
Social Media
Email 64%
49%
37%
37%
35%
75%
58%
37%
37%
70%
BlogsBlogs 36% 54%
Primary Obstacles to Converting Leads to SalesLEAD GENERATION
HEALTH & LIFESTYLE MARKETERS ALL B2B MARKETERS
Informa Engage: 2018 B2B Marketing Trends: Focus on Health & Lifestyle | 22
Budget
Quality Data for Targeting
Time & Bandwidth
Strategic Direction
Quality Data for Targeting
Time & Bandwidth
Strategic Direction
Budget 34%
21%
31%
21%
37%
25%
25%
20%
Organizational Strengths in Lead Generation
48%
Communicating product value
31% 27%
Generating high quality leads
Marketing to a growing number of decision makers
Informa Engage: 2018 B2B Marketing Trends: Focus on Health & Lifestyle | 23
Both Health & Lifestyle Marketers and all B2B Marketers report their organizations are most successful in communicating product value, followed by generating high quality leads.
No single consideration was considered a strength in lead generation by a majority of either Health & Lifestyle Marketers or B2B Marketers overall.
45%
Communicating product value
34% 29%
Generating high quality leads
Converting leads into customers
Most Effective TacticsLEAD GENERATION
HEALTH & LIFESTYLE MARKETERS ALL B2B MARKETERS
Informa Engage: 2018 B2B Marketing Trends: Focus on Health & Lifestyle | 24
Industry Events
Company Website
Email Marketing
Content Marketing
Company Website
Email Marketing
Content Marketing
Industry Events 58%
50%
43%
24%
61%
48%
44%
34%
Industry Event Participation 2019: Number of Events
Informa Engage: 2018 B2B Marketing Trends: Focus on Health & Lifestyle | 26
Virtually all respondent companies will participate in at least one industry event in 2019. Health & Lifestyle Marketers participate in fewer industry events overall (estimated mean 5 events) than do B2B Marketers (estimated mean 8 events).
2%
20%
47%
17%14%
3%
12%
32%
18%
35%
None 1 to 2 3 to 5 6 to 9 10 or more
Health & Lifestyle Marketers
All B2B Marketers
Strengths: In-Person Industry Events
69%
Increasing brand/ product awareness
60%54%
Engaging existing customers
Generating leads/ meeting new prospects
32%
Networking with other exhibitors
Informa Engage: 2018 B2B Marketing Trends: Focus on Health & Lifestyle | 27
Health & Lifestyle Marketers report their organizations experience the most success at events with engaging existing customers, followed closely by generating leads/meeting new prospects.
While Health & Lifestyle Marketers are on par with B2B Marketers overall on most measures, they fall behind with regard to increasing brand/product awareness (45% vs. 69%).
59%
Engaging existing customers
55% 45%
Generating leads/ meeting new prospects
Increasing brand/ product awareness
32%
Networking with other exhibitors
Important Considerations in Selecting Media Brands/ Publishers for Advertising
HEALTH & LIFESTYLE MARKETERS ALL B2B MARKETERS
Informa Engage: 2018 B2B Marketing Trends: Focus on Health & Lifestyle | 29
Effective Audience Reach
Existing Relationships
Industry Knowledge
Competitive Pricing
Audience Insights/Analytics
Existing Relationships
Industry Knowledge
Competitive Pricing
Audience Insights/Analytics
Effective Audience Reach 43%
37%
35%
34%
31%
67%
33%
42%
46%
52%
Customer Satisfaction with SupplySide BrandsReflects top levels of client satisfaction with Informa’s SupplySide brands (% rating “extremely” or “very satisfied”)
Informa Engage: 2018 B2B Marketing Trends: Focus on Health & Lifestyle | 31
56%
Customer Service, Ease of Working With
46%
Industry Expertise
53%
Effective Audience Reach
40%
Product Capabilities
Offering
51%
Sales Rep’s Understanding of
My Business
41%
Innovative Marketing Solutions
Customer Satisfaction with Informa’s SupplySide Brands
(% Indicating “Extremely satisfied” or “Very satisfied”)
CUSTOMER SATISFACTION BY ATTRIBUTE AND MARKET
Reflects top levels of client satisfaction with Informa Aviation brands (% rating “extremely” or “very satisfied”)
Informa Engage: 2018 B2B Marketing Trends: Focus on Health & Lifestyle | 32
Ease of Working
With
Industry Expertise
Effective Audience
Reach
Product Capabilities
Offering
Sales Reps Understand My Business
Innovative Marketing Solutions
Campaign Performance
Campaign Reporting Value/ROI Pricing
All B2B 56% 51% 50% 42% 50% 39% 36% 31% 31% 28%
Health & Lifestyle 56% 46% 53% 40% 51% 41% 38% 33% 32% 30%
Difference (0%) (-5%) (+3%) (-2%) (+1%) (+2%) (+2%) (+2%) (+1%) (+3%)
Informa Engage is the marketing services powerhouse behind Informa’s trusted brands. We provide B2B marketers with unrivaled specialist audiences, deep knowledge of vertical markets, sophisticated data and content marketing expertise. Through our deep understanding of our customer’s behaviors and changing needs, Informa Engage connects marketers to customers as they move from discovering a problem to identifying features and functionality of a solution to selecting a provider and making a purchase.
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Meet Our Research Leadership Team
Kristin Letourneau, PhDDirector of Market Research
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Scott Grau, MSSenior Market Research Manager
Minneapolis, MN, USA
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Informa Engage: 2018 B2B Marketing Trends: Focus on Aviation | 36
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Kristin Letourneau, PhD Director, Market ResearchInforma EngageOverland Park, KS, USA(913) [email protected] engage.informa.com
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