1

2018

SATELLITE COMMUNICATION TECH. DIVISION

SATCOM & NAVIGATION GROUND SYSTEMS

GROUPSPACE APPLICATIONS CENTRE, ISRO

REQUEST FOR PROPOSAL (RFP) for GSAT-19 Gateway Hub Baseband System and VSAT

Ground Network

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DOC: Ka-BAND RFP/GSAT-19 GS/SAC/2018

Request for Proposal (RFP)

Supply, Installation and Maintenance of

GSAT-19 Gateway Hub Baseband System and VSAT Ground Network

SPACE APPLICATIONS CENTRE

INDIAN SPACE RESEARCH ORGANIZATION

AHMEDABAD

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TABLE OF CONTENTS

1.1 INTRODUCTION .............................................................................................................................. 7

1.2 GSAT-19 GROUND NETWORK .......................................................................................................... 7

1.3 NETWORK FEATURES ...................................................................................................................... 7

2.1 SCOPE OF WORK .......................................................................................................................... 10

2.2 RESPONSIBILITIES OF VENDOR ...................................................................................................... 11

2.3 GENERAL GUIDELINES TO THE VENDORS AND OTHER CONDITIONS ................................................ 14

2.4 PREPARATION AND SUBMISSION OF BIDS ..................................................................................... 16

2.5 CRITERIA FOR SELECTION OF LOWEST OFFER (L1) ........................................................................... 18

2.6 DELIVERY & SCHEDULE ................................................................................................................. 18

2.7 WARRANTY AND MAINTENANCE .................................................................................................. 19

3.1 BASEBAND REQUIREMENTS ............................................................................................................... 21

3.2 SPECIFICATION OF GATEWAY BASEBAND ...................................................................................... 21

3.3FEATURES OF GATEWAY NMS ............................................................................................................. 29

3.4 TERMINAL SPECIFICATION .................................................................................................................. 31

ANNEXURE-1 ........................................................................................................................................... 34

ANNEXURE-2 ........................................................................................................................................... 41

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List of Figures

Figure 1 :GSAT-19 Ground system Configuration ........................................................................................... 8

Figure 2 :NMS Gateway Connection ................................................................................................................ 29

List of Tables

Table 1.Vendor’s Responsibility ....................................................................................................................... 11

Table 2 :Time Schedule ..................................................................................................................................... 19

Table 3 :Technical Specification of Individual Gateway Baseband ............................................................... 21

Table 4 :Features of Gateway NMS .................................................................................................................. 30

Table 5 :Ku-band RUT Specifications.............................................................................................................. 31

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LIST OF ABBREVIATIONS

RFP : Request for Proposal

RUT : Remote User Terminal

OFC : Optical Fiber Communication

CAMC :Comprehensive Annual Maintenance Contract

ACM : Adaptive Coding and Modulation

NMS : Network Manager System

NCC :Network Control Center

TFSS : Time & Frequency Subsystem

VNO : Virtual Network Operator

QoS : Quality of Service

CIR : Constant Information Rate

SIP : Session Initiation Protocol

TCP/IP : Transport Control Protocol / Internet Protocol

HTTP : Hyper Text Transfer Protocol

FTP : File Transfer Protocol

UDP : User Datagram Protocol

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Section-1: Introduction to GSAT-19 Ground

Systems

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1.1Introduction

Space Applications Centre (SAC) located in Ahmedabad, is one of the major centers of Indian

Space Research Organization (ISRO), Department of Space, Government of India.

The next-generation Ku/Ka High Throughput Satellite (HTS) GSAT-19 has been launched for

meeting the country-wide demand for satellite based broadband applications.

The ground infrastructure for complete GSAT-19 system will include two Ka-band Gateways

(or Hubs) at Ahmedabad and Bengaluru. Multiple services/Service providers will share the

satellite bandwidth at L-band interface in the gateway stations and provide services to the end

users.

This “Request for Proposal” is for “Supply, Installation and Maintenance of the complete

GSAT-19 Gateway Hub baseband system for Ahmedabad/Bengaluru and network of

RUTs” and related equipment, defined in this document.

1.2GSAT-19 Ground Network

GSAT-19 Satellite will provide Ku-band user spot beams, covering Indian mainland as well as

islands regions. The Satellite will also provide Ka-band spot beams for Gateways. Figure-1

shows the overall ground system comprising of two Ka-band Gateway earth stations.

The GSAT-19 Ground network will consist of following major components:

1. 8 Ku-band spot beams over Indian region

2. 2 Ka-band spot beams over Indian region with frequency and polarization reuse

3. Two interconnected Ka-band Gateways (Main Gateways) using OFC link/Data

connectivity.

4. Ku-band 1.2m VSATs (Remote User Terminals-RUTs)

1.3Network features

1.The Gateways will communicate to Satellite in Ka-band

2.RUTs will communicate in Ku-band with Satellite.

3.Star connectivity between Ku-band RUTs through Ka-band Gateways. The user-to-user

communication will only be possible via Gateways

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4.Gateway will be connected to the RUTs through four Ku-band spot beams.

5.Hub transmit and receive simultaneously in both polarizations (Two beams in one

polarization, total four beams)

Figure 1: GSAT-19 Ground system Configuration

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Section-2: RFP Details and Guidelines

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2.1Scope of Work

GSAT-19 network will consist of two main Gateway hub baseband systems and RUTs installed

across all user beams. This RFP is for Gateway Hub Baseband at Ahmedabad/Bengaluru and

30numbers of RUTs are being envisaged to demonstrate the concept and network operation

with scope for future expansion. Comprehensive Annual Maintenance of this gateway and

RUTs also comes under the scope of work apart from installation and testing of the hub. The

maintenance has to be executed biannually (compulsorily) or as and when required in case of

breakdown during the warranty period

The broad scope of work for prime vendor (here after called as vendor) includes the following:

1. Supply, Installation, Integration with L- band interface to GSAT-19 RF System, Testing

and Maintenance of:

GSAT-19 Baseband system for one Gateway for utilization of a limited portion of the

satellites

30RUTs at various locations in the country – the site details will be furnished

subsequently.

2. The vendor has to provide a warranty for 3 years, which includes comprehensive

maintenance with spares.

3. The vendor shall provide technology and spare support for hardware and software for a

period of 10 years. Vendor should also provide policy for procuring spares during this

period.

4. Vendor will have to provide necessary equipment details for interfacing this Gateway with

another similar gateway at another site & external network.

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2.2Responsibilities of Vendor

Table1. defines vendor’s responsibilities for entire work involving the establishment of Gateway infrastructure

Table 1.Vendor’s Responsibility

Sl. No Vendor’s Responsibility Compliance Remarks/Justification

1. To understand completely all the requirements and scope of work

2. Provide requirement of space for equipment, electricity and thermal load,air-

conditioning etc.

3. Submit a comprehensive list of deliverables along with the offer with price masked

for any/all proposed configurations

4. Provide detail cost break-up as part of the offer in the financial bid

5. Provide delivery schedule as part of the offer

6. Prepare the Acceptance Test Plan(ATP) document and make presentation to the

technical committee appointed by SAC, if needed.

Changes suggested by SAC in ATP should be implemented and are binding on the

vendor

7. Vendor has to submit a document including system engineering details, protocol

details, Gateway RF interface details, RUTs, operational details, list of spares,

monitoring and maintenance considerations etc. Demonstration video/photograph of

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one sample installation of RUT should be shown which will be treated as benchmark

for VSAT installation,

Complete Mechanical details (Baseband Racks dimension, Housing details etc.)

8. Vendor shall provide the test reports for all sub-systems and get it approved by SAC

before dispatch

9. Delivery of equipment to SAC and installation of Hub at location specified by SAC

at time of PO placement

10. Earthing and roof top mounting for RUTs is responsibility of vendor.

11. Integration of the Hardware and Software of system

12. Installation and testing of the complete system comprising of Gateway Hub

baseband and RUTs, as per the requirements given in this RFP

13. Integration with Hub RF system

14. Vendor shall perform acceptance tests as per approved ATP document

15. Vendor shall provide list of all deliverables including cables, connector, patch panel

etc. in their proposal.

16. Supply documentation, technical data sheets published and authenticated by OEM

with relevant OEM certificates, performance report of all subsystems and manuals

in hard and soft copies at time of submission of bid and reference has to be mentioned

in compliance statement

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17. Provide 24x7 technical support as and when required

18. Vendor shall submit comprehensive maintenance plan for services during warranty period of 3 years. Vendor should also explain their strategy for CAMC. Annexure-1 shows details of CAMC.

19. Vendor shall provide a list of inventory of critical spares, which the vendor will

maintain for maintenance of services, along with offer.

20. The selection of the sub-systems of ground system should be done in a manner to

ensure the continuity of service for at least 10 years (preferably 15 years) for the

Gateway sub-systems. Vendor shall submit comprehensive obsolescence

management plan along with offer, substantiated by OEM certificate or a credible

alternative strategy.

21. Vendor shall obtain necessary regulatory clearance if required for establishment of

gateway baseband & RUTs

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2.3 General Guidelines to the Vendors and Other Conditions

The offer must contain sufficient data and material to prove that bidding vendor possesses at least 10 years of experience (submit

documents) as on the date of opening the technical bid in the similar type of work, as described in this RFP. For hub baseband system,

the required experience is: Installation, operation and maintenance of similar VSAT network and hub baseband systems.

This is a mandatory condition which has to be met for qualification of bid. The vendor should fill the details of experience as per format

provided in the Annexure-3. Only those experience claims which are backed by relevant documents will be considered during evaluation.

1. Vendor shall comply to all the specifications, deviations if any shall be mentioned in a separate table and provide justification how

these deviations will /will not hamper the overall performance of the system. Any improvement shall be separately brought out in

the offer.

2. Vendor shall propose and quote for the most suitable configuration and sub-systems against the given set of overall specifications in

this RFP.The Vendor should propose STAR topology only for Hub and terminals

3. Vendor should provide certificate for installation of the quoted baseband sub system by the OEM anywhere in the world

4. The overall configuration and implementation plan should be clearly explained with the help of block schematic of the complete

system. with technical justification of choosing each sub-system with respect to the goal of meeting overall system specifications.

5. The vendor must provide a Statement of Compliance (SoC), covering each point of system and sub-system specifications and terms

and conditions of RFP in tabular form (supported and highlighted in data sheets authorized by OEM, brochure, calculations, literature,

test data sheets etc.). SoC by the OEMs and not supported by vendor is not acceptable. In case of any discrepancy between OEM

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datasheet and compliance statement, OEM certification will be considered final and binding. A template compliance sheet (in excel

format) is provided for reference which has be read with this document.

6. After receiving the offers, Vendors will be invited if found necessary to make technical presentation on their offer to an evaluation

committee at SAC.

7. Vendors shall also note that schedules proposed by them for Delivery of hub baseband should not exceed 16 weeks from the date of

placing the Purchase Order and 1 month for installation for Hub baseband after item received at site. Installation schedules for RUTs

should not exceed 1 month after confirmation of site readiness including transfer of equipment to site. The subsystems for RUTs will

be delivered to SAC with Gateway Hub Baseband. The installation for Gateway Hub Baseband and RUTs will be done on identified

sites as and when informed by SAC. The cost for transportation of RUT subsystems to the site will be borne by SAC. Of the 30 RUTs

10 each will be installed in Mainland states, North East and J&K and Andaman & Nicobar Islands. The installation cost should be

valid for 12 months from date of supply and will be paid on pro-rata basis.

8. Vendors may further note that SAC (ISRO) also reserves the right of not considering an offer, if there are any deviations in the

commercial and/or general terms and conditions offered against the requirements as per this RFP, even if the offer is technically

suitable.

9. Consortium bidding is not allowed for this RFP. SAC (ISRO) shall assign the overall responsibility of implementation on a single

vendor (prime vendor) for the entire works. Any dependency on any sub-contractors (details to be provided) shall be managed by

the prime vendor and should not have any bearing whatsoever on SAC (ISRO) and the performance of the final contract

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10. The responsibility of safe transportation/ delivery, loading, unloading, transit insurance etc.of total system to the site (SAC) rests

with the Vendor. All expenditures for above activities shall be borne by the Vendor. SAC (ISRO) will provide custom duty

exemption certificate (include request at time of bidding) and other such certificates, whenever applicable and requested.

2.4Preparation and Submission of Bids

Bids shall be submitted in two separate parts in sealed envelopes.

Part-1: This part should contain complete technical proposal. This section should bring out complete clarity on the total work

involved including conceptualization, implementation and performance. This part should include following information but not

limited to:

a)Heritage of providing similar products and services

b)Technical Compliance Statement (Point by Point Compliance) for full RFP including all tables by the vendor

c)Each Subsystem detail with complete specifications.

d)Implementation details including subsystem I/O interface details, signal flow diagram, level diagram etc.

e) The level diagram shall indicate the nominal power input and output of baseband subsystem and should ensure complete compatibility

with RF section.

f)Tests results of baseband subsystems should be provided along with subsystem delivery

g)Complete Civil Work requirements (i.e. overall space requirement and housing outline drawings, clearly specifying area needed for

the Gateway baseband system, air-conditioning, electricity etc.).

h)Gateway hub baseband characterization & acceptance test plan

i)As part of the acceptance-procedures for RUTs, the installation-team of the Vendor shall carry a laptop, power back up & other

necessary equipment to each of the remote sites for demonstrating the connectivity to the hub with required performance.

j) Photographs of the installation, cabling etc. of each of the remote sites shall be submitted by the Vendor to SAC as proof of satisfactory

installation. Vendor should take signature of site coordinator on completion report of installation.

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k)Time Schedule with reference to major milestones

l)Comprehensive onsite Warranty for three years

m). This should also include spares policy, plan for preventive and corrective maintenance or any other relevant details during warranty

and CAMC.

n)Obsolescence management plan. The vendor has to inform 12 months in advance to any equipment getting obsolete.

o)All papers and documentation of part-2 Without Price (Price masked).

p) All the sub-systems must be quoted (Price Masked) along with make and model number

q) Unmasking of the price in technical bid will lead to disqualification of the bid without any further queries

Part-2: Commercial offer covering entire scope of activity, giving complete cost break up, of the following but not limited to:

a)Cost of Baseband subsystems

b) Cost of Network Management System (Software license if required) with number of RUTs supported, in slabs of 100, 101 to 500, 501

to 1000 and above 1000 (Although minimum license should include at-least 1000 RUTs per Gateway baseband)

c)Cost of proposed spares with list of deliverable

d)Cost of CAMC

e)Cost of 30Ku-band RUTs with 2W/4W including site installation and onsite comprehensive maintenance

f)Cost of additional RUTs with option of 2W & 4W in the slabs of 1-100, 101-500, 501-1000, 1001-10000, above 10000 numbers with

option for site installation and comprehensive maintenance

g)Cost of Comprehensive Maintenance Contract (CAMC) for three years during warranty

h)Any other costs such as integration, fabrication, testing, licensing etc. which are not reflected above, towards realization of systems

under the scope of this RFP

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2.5Criteria for selection of lowest offer (L1):

Following table gives the item description which are tentatively considered for L1 criteria

Sr No Item description Remarks

Supply installation , integration, and

acceptance testing of the following items :

1 Base band equipment, including NMS and

IF distribution / combining system

2 Warranty for 3 years (comprehensive)

3 CAMC for 3 years

4. Cost of 30 RUT’s and installation cost for

Mainland states, Andaman and Nicobar

Islands, North Eastern States and J&K (10

each at each site)

2.6 Delivery & Schedule

11. Delivery schedule should be ARO16 weeks

12. (After Receipt of Order) and 1 month for installation for Hub baseband after item received at site. Installation schedules RUTs should

not exceed 1 month after confirmation of site readiness. The delivery schedule must address major milestones including following

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Table 2: Time Schedule

S.No Major Milestones Schedule

1. PDR and ATP Document Submission

2. Close out of PDR

3. Delivery of Equipment at site(SAC)

4. Baseband Installation

5. Integration with RF

6. Baseband Characterization

7. Total System Acceptance

8. Commencement of operations

2.7Warranty and Maintenance

The Vendor shall provide comprehensive on-site warranty including maintenance and spares for a period of 3 years for the complete

system from the final date of acceptance. Terms and condition for repairs / services during the warranty period shall be clearly indicated.

The acceptance test is to be conducted with GSAT-19 or similar satellite and RF system at gateway site. In absence of availability of

space segment TLT may be used during ATP. The detail of CAMC is given in Annexure-1.

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Section-3: Technical Specifications of Gateway Baseband, NMS and

Remote User Terminals

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3.1 Baseband Requirements

The proposed baseband configuration should be modular in nature and should be expandable to total network capacity, if required. The

baseband hardware requirement includes all modem hardware (preferably card based modular architecture), router, switches, IP-

encapsulators, timing synchronization subsystem (for MF-TDMA) etc. The NMS at the Gateway should monitor and control all the

designated baseband subsystems. The NMS should have Virtual Network Operation capability for extending management of network

features to more than one application and also support carrier management between various applications.

3.2 Specification of Gateway Baseband

The technical specification of baseband at Gateway (each) is given below in Table 3:

Forward link – up to 110Msps min per Carrier (Each Beam) Total: Two carriers forTwo beams(upgradable to 4 carriers for 4

beams)

Return link – 16 Return carriers with aggregated 20Msps (Each Beam) corresponding to each forward carrier. Total :40 Msps (20

Msps in each beam). The quoted system should be modular and upgradable to higher number of inroutes ( upto 64) and higher symbol

rate

Table 3: Technical Specification of Individual Gateway Baseband

Gateway Baseband Specifications

Sl. No Description Specification Compliance Remarks

&Justification

1. Network Topology Support Star

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2. Access Method DVB-S2x outbound and MF-TDMA

inbound

3. No of Carriers

1. Out-route Carriers

2. In-route Carriers

2 Nos. of Out-route carrier (upgradable up

to 4 carriers)

Each out-routes to associate with multiple

in-routes carriers upto 16 or higherwith

aggregated throughput of 20Msps or

higher.

Outbound Link

4. Format DVB-S2x with ACM. Link Management

Technique (Uplink power controls (ULPC)

and ACM-The sequence to be specified

and a suitable mechanism to avoid

frequent in-appropriate switchover

5. Output Frequency L-band: 950-1750 MHz or Higher

6. Modulation ETSI EN 302 307-2 (DVB-S2x) compliant QPSK, 8PSK,16APSK 32 APSK The vendor has to provide software/firmware upgrade for higher order schemes as and when available during the warranty period at no extra cost

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7. FEC ETSI EN 302 307-2 DVB-S2x compliant (LDPC BCH) QPSK @ ½,3/5,2/3,3/4,4/5,5/6,8/9 8PSK @ 3/5,2/3,3/4,5/6,8/9 16APSK @ 2/3,3/4,4/5,5/6,8/9 32 APSK @ 3/4,4/5,5/6,8/9 The vendor has to provide software/firmware upgrade for higher order schemes as and when available during the warranty period at no extra cost

8. Symbol rates 1.5MSPS to 110 MSPS or higher (programmable in steps of 1 MSPS or better)

9. BER Quasi-error-free as per DVB

standards

ETSI EN 302 307-2 (DVB-S2x) with

implementation margin

Note: vendor should provide the Eb/No

&Eb/Ns and BER curve with each modcod

10. Spectrum and carrier spacing 1.05, 1.1, 1.2 x Symbol Rate

Inbound Link

11. Input Frequency L-band : 950-1750 MHz or higher

12. Access Scheme MF-TDMA

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13. Preferable TDMA bandwidth

access schemes

BoD(Bandwidth on demand) CIR CIR Reallocation Slotted aloha

14. Modulation OQPSK/QPSK & 8 PSK/16 QAMor

equivalent Modulation

15. FEC TPC/Turbo Codes/LDPC equivalent or

better

16. Inbound channel

Symbol Rate

512 Ksps to 4 Msps with subsequent step

should not be more than 2 times of previous

one.

Interface

17. Tx/Rx L-band : 950-1750 MHz or higher

18. Connector SMA or compatible to RF

19. Output Level -10 to -30dBm Typical (Compatible to Hub

RF system)

Note: Baseband should be adjustable to set

level available from RF system.

20. Input Level -130 to -110dBm/Hz typical (Compatible to

Hub RF)

Note: Baseband should be adjustable to set

level available from RF system.

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21. Time synchronization unit Accuracy 1x10-9 or better (Preferably GNSS disciplined)

IP Traffic

22. Physical Interface RJ45, 10/100/1000 Mbps Ethernet (Separate

for data & M&C)

23. Protocols supported All popular protocol like IP v4, IPv6 TCP,

UDP, IGMP v1, IGMP v2, RIP, SIP or

equivalent/ higher should be supported.

24. TCP acceleration, compression

and HTTP acceleration & web

caching

Yes, in both directions with PEP (with

external hardware or inbuilt in system)

Baseband will support Web Browsing,

Email, VoIP, Video conferencing, FTP

etc.and baseband include necessary interface

and routers for supporting VOIP gateway,

video conferencing system.

25. IP Multicast Should be Supported for inbound and

outbound traffic

26. NAT Yes (via Gateway router or NAT manager)

27. IP Header Compression Required (including UDP, TCP,RTP Header

compression)

28. Bandwidth optimization features Required (vendor to specify all the features)

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29. IP QoS on Inbound and

Outbound

Required; Multilevel and service wise QoS Priority: Terminal and Group wise

30. VLAN tagging Yes – support for multiple VLANs

31. LAN/WAN Routers To provide interface connectivity to internet

and other gateways HUB baseband .

Network Management

32. User Interface GUI NMS

33. Network Control Center Network Control Center (NCC) software to

provide management and control over the

VSAT network system with NMS running on

Server.

34. Network Management System

(NMS) features

NMS Functions includes:

1. Carrier configuration management 2. Network status monitoring 3. Configuration of all network

components including remotes 4. Downloading of operational Software to

remotes over the air 5. Enabling or disabling of remotes 6. Fault diagnosis and display of alarm 7. Performance Management 8. Traffic Management 9. Account Management 10. Subscribers authentication and

management

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11. QOS management, 12. Log generation, Archival and Retrieval

of Logs, 13. M&C interface with all the hub elements

Bidder shall provide detailed features of the proposed NMS with regard to carriers configuration management, traffic management, network management, remote VSATs management, fault diagnosis and alarms, return link uplink power control, Web access from NMS clients, etc., in its technical bid. VSAT network should have antivirus protection.

35. Quantity of remote terminals in

network

Minimum1000 terminals to be supported

Note: If any license required, please provide

the details and quotation in slab of

additional 100, 500, 1000, 2000, 5000,

10000 terminals

Network Security

36. Encryption AES- 256 bit Control/Data traffic

Spares

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37. Spare Subsystem/Cards Vendor to provide the recommended list of

spares in their technical proposal for faulty

system replacement.

Mechanical, Environmental, and Electrical

38 Temperature Operational:10 to +30degreeC (or better) Storage: -40 to + 60 degree C, desirable

39 Humidity Up to 90% RH for operating temperature range

40 Certification (System Level) FCC, CE, and RoHS Compliant

41 Power Supply 230V± 10% AC, 50Hz.(or better)

Optional Items (To be quoted with the bid)

42 Available Gateway redundant

configurations

Auto Redundant NCC Application Servers: 1:1 NMS Database/Mgmt. Servers: 1:1 TFSS (Time & Frequency): 1:1 Forward Link Systems (FLS): N:1 or N:M Return Link Systems (RLS): N: 1 or N: M Network Accelerators: N:1 or N: M IP Routers and Switch: 1:1 or N:M Network Accelerators: N:1 or N: M IP Routers and Switch: 1:1 or N:M (As per OEM guideline )

43 Data interfacing units between

gateways

Data connectivity between gateway and other gateway to be set up in future is through OFC. It will be approximately 1-2 GBPS throughput line between gateways.

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Vendor needs to provide Ethernet connectivity along with necessary routers with minimum 16 port and provision to connect with OFC.

44 Equipment / Feature for testing

SOTM (Satellite on the move )

application

3.3Features of Gateway NMS

The NMS is central network management functionality and will integrate and provide the management interface for the operators to

seamlessly handle their terminal population and the Gateway resources. It provides a set of tools for Baseband System configuration

management, service level agreement (SLA) management, generation of Gateway performance statistics, and fault management. NMS

should provide Management Dashboard for its services.

Figure 2: NMS Gateway Connection

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Table 4: Features of Gateway NMS

Sl.

No.

Features Compliance Remarks/Justification

1. Reporting tools for collecting information regarding served

terminals, usage policy management, billing and report generation.

2. Upgrading of terminal firmware over the air.

3. IF resources management in both the directions.

4. Demonstrate vital statistics on services, equipments and resources.

5. Tools for aiding billing management.

6. Network security and limited access to privileged users only.

7. Fragmentation of network based upon the service groups.

8. Ability of prioritizing bandwidth request at Network level as well as

traditional IP QoS.

9. NMS shall have a client – server architecture

10. Virtual Network Operator feature to manage different application

with main NMS.

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3.4 Terminal Specification

Remote User Terminal (RUT) which is interactive terminal and consists of an antenna, Outdoor Unit (ODU) and Indoor Unit (IDU).

The ODU LNB will be either PLL LNB or LNBF (DRO type). Vendor shall provide quote for both the options. The satellite modem

/Router (IDU) should support IP and provide high TCP/IP throughput. It should be scalable and flexible to provide all functionalities of

traditional broadband networks. It should be a highly integrated device which includes the satellite modem, IP router, TCP optimization

over satellite and QoS/ prioritization in one box. The broad specifications of the terminals are given in Table-5.

Table 5: Ku-band RUT Specifications

Sl

No.

Parameter Unit Specification Compliance Remarks/Justification

1 Antenna Diameter meter 1.2

2 Polarization Linear (Vertical or Horizontal configurable)

3 Transmit frequency GHz 12.75-13.00

4 Receive frequency GHz 10.70-10.95

5 Transmit Power

/EIRP at mid band)

Watts 2W/45 dBW (typ.) 4W/48 dBW(typ.) (UPC range to be provided in the quote) Provide typical EIRP break up in each options. Vendor to quote options separately for 2W & 4 W

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6 G/T at mid band dB/K 20 typical (provide breakup in the offer)

7 Symbol rate

Rx MSPS Compatible to Hub (110Msps)

Tx KSPS Compatible to Hub baseband Programmable upto 4

MSPS or higher

8 Modulation&

Coding

- Compatible to Gateway Baseband

Rx - ETSI EN 302 307-2 (DVB-S2x) compliant

Tx - OQPSK/QPSK& 8 PSK/16QAMor equivalent (support

for Higherschemes is desirable) with

TPC/Turbo/LDPCcodesor better andcompatible to Hub

baseband

Rx Stability KHz ± 500 KHz

Tx Mute - Shut off the HPA in case of L.O. unlocked or no 10

MHz reference signal

9. Baseband Physical

Data Interface

RJ45, 10/100/1000 Mbps Ethernet

10 Protocols Support IPv4, IPv6, TCP, UDP, ICMP, DHCP, IGMP, RIP Version 2, Static Routes etc.or equivalent protocol.

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11 Traffic Engineering

(QoS)

Compatible to Gateway baseband(Application based

QoS, Minimum CIR, CIR (Static and Dynamic), Rate

limiting etc.)

12 Primary Power 230V±10% AC, 50Hz.

13 Cable meter 30 mtr for each Tx& Rx with Connectors

14 Environmental

Specifications

(Indoor Units)

Operating Temperature: 0º C to +50º C Storage temperature: -40º C to + 60 o C, desirable Humidity95% RH @ 40º C EMI/EMC As per IEC, class A equipments

15 Environmental

Specifications

(Outdoor Units)

Operating Temperature: -10º C to +55º C Storage temperature: -40º C to + 60 o C, desirable Humidity95% RH @ 40º C

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ANNEXURE-1

Comprehensive Annual Maintenance Contract (CAMC) for Gateway HUB

baseband and comprehensive maintenance of RUTs

Scope of Work

Techno-commercial proposals from vendors are invited to provide Comprehensive on Site

Maintenance for

1) Comprehensive On Site Maintenance Services for Gateway (Hub base band)

2) Comprehensive On Site Maintenance Services for RUTs

Period of Contract:

The vendor has to execute maintenance as a part of warranty period as per the requirement

specified in the following sections.

Activities to be carried out by Vendor

The vendor has to carry out following activities.

1. Comprehensive Annual Maintenance

1.1 The vendor shall carry out On Site Comprehensive Maintenance Services for Gateway Hub

baseband located at Ahmedabad/Bengaluru and RUTs spread all over India

1.2 The address details of RUTs will be made available at the time of installation.

1.3 The vendor should have representative/offices located by zone wise in India for easy

interface with party and should have toll free number/Phone and Fax numbers to get immediate

attention for breakdown calls.

1.4The vendor has to prepare detailed maintenance report for each maintenance activity carried

out for Hub and RUTs.

1.5 For any problem reported by the user, the problem shall be attended to within24 hours for

HUB Baseband and 72 Hrs. for RUTs in the main land and 96 Hrs. for Andaman & Nicobar

island, J&K and North East (NE)

2. Terms & Conditions

2.1 All Vendors has to provide certificates of OEM (Original Equipment\ Manufacturer) for

the equipment used in Gateway Hub basebands and RUTs to support maintenance activity

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related to Gateway Hub baseband, RUTs during CAMC period. Offer received from the

Vendor without providing above certificate will be treated as cancelled.

2.2During CAMC period vendor should accept any addition or deletion of RUTs for CAMC

on pro rata basis on same rate.

2.3 The term comprehensive means Vendor will diagnose repair / replace the faulty component

/ system / peripherals / software installed for Gateway Hub basebands& remote nodes of

the network using its own resources and equipments within given time frame, make system

operational and all expenditure related to CAMC has to be borne by Vendor.

2.4 All logistics like arrangement of required transport of equipments and lodging / boarding

for maintenance personnel will be the responsibility of Vendor.

2.5 In the event of the damages to user’s property or personal injury to user / Vendor personnel

due to the negligence of employee of Vendor, the responsibility shall be solely rest with

vendor. ISRO shall not be responsible for the loss of life of employee of Vendor at the time

of performance of contact at user agency’s premises due to natural calamities / accident

explosion etc. if any, the persons engaged by the Vendor for carrying out the maintenance

work will not have any right or claim for regular employment in any of the ISRO / DOS

and these establishments.

2.6 In case any part is replaced by lower capacity; the original capability should be restored

within 3 months. In case of non-availability of identical replacement, suitable new

equivalent replacement with similar or better specification should be carried out with

approval of SAC.

2.7 Replacement of defective spare parts shall be arranged by vendor at no extra charge. The

replacement shall be a new part or equivalent functional unit. In case maintenance is held

up for spares and if the system is not working, corresponding amount for each system, which

is nonfunctional, shall be deducted from the bill.

2.8The faulty part replaced can be taken by Vendor. Vendor should prepare maintenance report

for each maintenance activities carried out and sent to the Engineer -in- charge / focal

person.

2.9 Vendor should define proper call reporting formats and reporting procedures

2.10As maintenance is comprehensive in nature, Vendor should stock spares of essential nature

or as recommended by manufacture(s). Vendor is required to furnish their spare

management plan as part of their proposal.

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2.11Vendor shall be responsible for all types of charges like lodging, boarding, fares etc. for

visits to hub and various nodes.

3. Contract Manager

SAC/ISRO will nominate person as Contract Manager for this contract for the purpose of

matters related to this CAMC. All correspondences shall be marked in his name.

4. Payment terms

4.1 Payment will be made on quarterly basis for Gateway and half yearly basis for RUTs at

end of each quarter/Half year after completion of satisfactory service.

4.2 The bill duly certified by SAC ISRO Nominated personal shall be submitted to Accounts

officer, SAC, Ahmadabad for payment.

5. Penalty Clause / LD Clause

5.1The down time is 4 hours for Hub. The faults reported / lodged from the user must be

attended and repaired 4 hours from the time of report of compliant. For each subsequent hour

of delay after 4 (four) working hours from the time of lodging the compliant, 0.5 % of annual

CAMC value with ceiling of 10 % of total contract CAMC value of Hub. Vendor needs to

factor and propose sufficient spares & redundancy to maintain this availability.

5.2The down time is 5 working days for all types of nodes. The faults reported / lodged from

the user must be attended and repaired within 5 working days from the date of report of

compliant. For each subsequent day of delay after 5 working days from the date of lodging the

compliant, 0.5 % of annual CAMC value per day will be recovered from the bill with ceiling

of 10 % of total annual CAMC value.

6. Termination of contract

ISRO reserves the right to terminate the contract if the performance of the Vendor is found

to be unsatisfactory during its currency of the contract by giving one month’s notice in

writing without any financial implications on either side.

7. Force Majeure

Should a part of whole of the services covered in this contact be delayed due to reasons of force

Majeure (for sites identified by ISRO) which shall include Lock-outs, strikes, riots, civil

commotion, fire accidents, acts of God and war, stoppage of deliveries by Government, refusal

of or the training schedules referred in the respective orders shall be extended by a period(s)

not in excess of duration of such force Majeure. Each party undertakes to advise the other as

37

soon as it becomes aware of the circumstances of such force Majeure. So that actions under

the provisions of those orders can be mutually reviewed and agreed upon between Vendor and

ISRO. If the force Majeure conditions extend over a period of six months both the parties of

the order shall mutually discuss and arrive at an agreement for continuation or termination of

the contact.

8. Price Bid format

Format for price bid

SI

No.

Description Detailed Item Description

Price in INR

1 Cost of Baseband subsystems DVB-S2xconfiguration including 3-year onsite warranty as per terms & condition given in Annexure-1

Table-A

2 Cost of 30Ku-band RUTs

(Excluding installation and onsite field maintenance)

(Installation /Services/CAMC are offered as a zone-wise

with Price Breakup)

Table-B1

Table-B2

3 Applicable taxes Table D

Total

Optional Items:

1. Vendor must accept to provide the RUTs as per rates below, if ISRO demands within one

year after placement of the purchase order (Vendor to quote the RUT prices in slabs as

per table below):

38

SN No of RUTs Price with 4W BUC Price with 2W BUC

1 1-100

2 101-500

3 501-1000

4 > 1000

Note: cost of Software license if required with number of RUTs supported, in slabs of

100, 101 to 500, 501 to 1000 and above 1000 (Although minimum license should include

at-least 1000 RUTs)to be included

Table-A

Hub Baseband subsystems

Sr No Items Total Qty

Price per unit

1 Baseband subsystems with DVB-

S2xconfiguration of 2Uplink carrier and

corresponding two RLS systems ( 16

carriers each)

1

Vendor to provide detail list of deliverable

with quantity

1

For example Item-1

Item-N

Purchaser reserved the right to select any one option of baseband configuration at the

time of technical evaluation of bid and selected option will be considered for L-1 criteria

39

Table-B1

Price breakup of RUT

SN Description Price per unit

1 1.2m Ku- band antenna System

2 BUC (4W)

3 BUC (2W)

4 LNBC

5 Modem (VSAT IDU)

6 Cables (30 meter) & accessories

Note: SAC-ISRO reserves right to order RUTs with 2W/4W BUC with different

quantity

Table-B2

Cost of Installation and CAMC of 30Ku-Band RUTs

Zone Installation

Rupees / unit

(Valid for 3

year)

3-year on

site

CAMC

Rupees /

unit

Mainland States/UTs

Andaman & Nicobar Island

North Eastern States,

J&K

Note: This amount will be paid based on services offered in respective regions

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Table-C

Critical spares Proposed by the vendor for during Warranty & COMC for smooth

operations (cost to be borne by vendor)

Sl.

No.

Description Total Qty.

Vendor to provide detail list of

deliverable with quantity

Hub Baseband system

Item-1

Item-2

Item-N

Table-D

Applicable taxes:

SI No Description Tax rates

Taxes as per Price in INR

1 Cost of Baseband subsystems with configuration details

2 Cost of 30Ku-band RUTs

(Excluding installation and onsite field maintenance)

(Installation /Services/CAMC are offered as a zone-wise

with Price Breakup)

41

ANNEXURE-2

Experience declaration form:

Details of contract of Hub baseband software and hardware installation during last 5

years

S. No. Name of Customer &

contract No if any

Contract Award date and

Completion date

Operation and maintenance of large SATCOM network experience during last 5 years

Name of

Customer &

contract No. if

any

Years of

operation

Type of SATCOM

network

Status of contract