2018

CORPORATE

DIRECTORY

HOME HARDWARE STORES LIMITED 34 Henry Street St. Jacobs, Ontario N0B 2N0

519-664-2252

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IMPORTANT DATES IN 2018 January 27 Gift Show/Mini Market – St. Jacobs, Ontario January 25-26 Board of Directors’ Meeting St. Jacobs, Ontario March 6 Audit and Security Committee Meeting St. Jacobs, Ontario April 12 Leadership Conference April 13 Board of Directors’ Meeting St. Jacobs, Ontario April 15-17 SPRING MARKET May 29 Audit and Security Committee Meeting St. Jacobs, Ontario June 13 Western Canada Dealer/Supplier Golf Tournament June 13 Atlantic Canada Dealer/Supplier Golf Tournament June 19 Central Canada Dealer/Supplier Golf Tournament July 9 Board of Directors’ Meeting

Edmonton, Alberta

August 21 Audit and Security Committee Meeting St. Jacobs, Ontario

September 13 Leadership Conference September 14 Board of Directors’ Meeting St. Jacobs, Ontario September 16-18 FALL MARKET October Corporate Governance and Nominating Committee

Meeting November 27-28 Audit and Security Committee Meeting St. Jacobs, Ontario

YOUR BOARD OF DIRECTORS & CORPORATE OFFICERS – 1 H. Christine Hand, ICD.D (Chairman/Director) Handyman Home Hardware 130 Conception Bay Highway, Suite 201 Conception Bay South, NL A1W 3A6 709-834-8621 Bruce Bieber (Director) B & M Home Hardware Building Centre 6307-46th Street Olds, Alberta T4H 1L7 403-556-2550 Joe Cimicata (Director) Imperial Home Hardware 2775 Dufferin Street Toronto, Ontario M6B 3R6 416-783-6119 Richard Ellard (Audit and Security Committee Chair/Treasurer/ Director) Perth Home Hardware Building Centre 115 Drummond Street West Perth, Ontario K7H 2K8 613-267-4501 Ada Kelly (Human Resources and Compensation Committee/ Director) Aylmer Home Hardware 230 John Street North Aylmer, Ontario N5H 2B3 519-773-3186

Rick Kurzac (Audit and Security Committee/Director) Kamloops Home Hardware Building Centre 1325 Josep Way Kamloops, British Columbia V2H 1N6 250-377-7234 Rob Lawrie (Director) Annapolis Home Hardware Building Centre 132 St. Anthony St, Box 574 Annapolis Royal, Nova Scotia B0S 1A0 902-532-2319

YOUR BOARD OF DIRECTORS & CORPORATE OFFICERS – 2 Alvin Leger (Human Resources and Compensation/Committee

Director)

Elmwood Home Hardware Building Centre 257 Elmwood Drive Moncton, New Brunswick E1A 1X4 506-858-8100 Julie Pouliot (Corporate Governance and Nominating Committee/ Director) Grant Home Hardware Building Centre 883310-A Hwy 65 W, Box 458 New Liskeard, Ontario P0J 1P0 705-647-9311 ext. 228 Michel Prescott (Corporate Governance and Nominating Committee

Chair/Director) Materiaux J. Lajeunesse Inc. 464 Route 309 Val-des-Bois, Quebec J0X 3C0 819-454-2347 Glenn Richards (Director) Richards Home Hardware 230 Franklin Street, P.O. Box 160 Outlook, Saskatchewan S0L 2N0 306-867-8224

Brian Ross, FCPA, FCA (Audit and Security Committee/Human Resources and Compensation Committee/Director) Bonnyville Home Hardware 4428-50th Avenue Bonnyville, Alberta T9N 1B6 780-826-3813 Paul Straus (President) 34 Henry Street West St.Jacobs, Ontario N0B 2N0 519-664-4906 Brad Swanson (Audit and Security Committee/Director) Swanson’s Home Hardware Building Centre 166 Park Street Kitchener, Ontario N2G 1M8 519-743-1404 ext. 3004

YOUR BOARD OF DIRECTORS & CORPORATE OFFICERS – 3

Larry Yanchishyn (Corporate Governance and Nominating Committee/ Director) Kenora Home Hardware Building Centre 1105 Hwy. 17 East Kenora, Ontario P9N 1L9 807-468-8975

CORPORATE OFFICERS

Paul Straus (President) 519-664-4906 paul.straus@homehardware.ca Terry Davis (Chief Executive Officer) 519-664-4957 terry.davis@homehardware.ca

John Dyksterhuis (Vice-President, Distribution) 519-664-4986 john.dyksterhuis@homehardware.ca

Stew Gingrich (Vice-President, Human Resources) 519-664-4955 stew.gingrich@homehardware.ca

Grant Knowlton, CPA, CA (Vice-President, Finance) 519-664-4993 grant.knowlton@homehardware.ca Joel Marks (Vice-President, Merchandise) 519-664-4924 joel.marks@homehardware.ca

Rick McNabb (Vice-President, Marketing and Sales) 519-664-4768 rick.mcnabb@homehardware.ca Dianne McTavish (Vice-President and Corporate Secretary) 519-664-4950 dianne.mctavish@homehardware.ca Darrin Noble (Vice-President, General Manager, Burford Paint and Home Products) 519-449-2441 ext. 3250 darrin.noble@homehardware.ca

YOUR BOARD OF DIRECTORS & CORPORATE OFFICERS – 4

John Rogez (Vice-President, Information Technology) 519-664-4913 john.rogez@homehardware.ca

RETAIL OPERATIONS - 5

CENTRAL RETAIL OPERATIONS Senior Director, National Retail Operations Dale MacPherson (Office 519-664-4905)

(Cell 519-577-0522) (Fax 519-664-4707)

Director, Retail Operations, Grant Allen Northern and Eastern Ontario (Cell 705-875-0870) (Fax 519-669-7915) Area 1 - Southwestern Ontario Jim Grein (Cell 519-476-2393) (Fax 519-669-7925) Area 2 - Hamilton/Niagara Ken Cressman (Cell 905-570-2868) (Fax 519-669-7918) Area 3 - Central/Western Ontario Dave Tucker (Cell 519-369-7100) (Fax 519-669-7916) Area 4 - Greater Toronto Scott Smibert (Cell 416-347-1174) (Fax 519-669-7914) Area 5 – Central/Eastern Ontario Shawn Lavoie (Cell 705-761-8706) (Fax 519-669-7917) Area 6 - Eastern Ontario/Ottawa Valley Brad Haffner (Cell 613-290-0204) (Fax 519-669-7921) Area 7 - Northern Ontario Daniel St-Pierre (Cell 705-665-3304) (Fax 519-669-7942) Area 8 - Central Ontario Wendy Culp-Wing (Cell 519-577-8678) (Fax 519-638-1102) Facilitator, Retail Operations, Central Canada Cory Hahn Central Distribution Centre (Cell 519-501-2992) (Fax 519-669-7941)

RETAIL OPERATIONS - 6 Facilitator, Retail Operations, Central Canada Rod Roth Central Distribution Centre (Cell 519-588-8320) (Fax 519-669-7919)

Facilitator, Retail Operations, Central Canada Gerry Smeding Central Distribution Centre (Cell 226-228-0395) (Fax 519-669-7936)

ATLANTIC RETAIL OPERATIONS Director, Retail Operations, Atlantic Canada Tim Dietrich (Cell 902-456-4368) (Fax 519-669-7939)

Area 9 - N.B. & P.E.I. Eva Cameron (Cell 506-863-5371) (Fax 519- 669-7866)

Area 10 - Nova Scotia Dan Hardy (Cell 902-890-8632) (Fax 519-669-7825)

Area 11 - Newfoundland & Labrador Roy Crawley (Cell 709-682-8353) (Fax 519-669-7813)

WESTERN RETAIL OPERATIONS Director, Retail Operations, Western Canada Lance Shipley Western Distribution Centre (Cell 403-585-0610) (Fax 519-669-7909) (Office 780-352-1984) (Fax 519-669-7904) Area 12 - Manitoba/N.W. Ontario Heather Brincheski (Cell 204-792-0926) (Fax 519-669-7905) Area 13 –Saskatchewan Yvonne Grummett (Cell 306-230-6942) (Fax 519-669-7911)

RETAIL OPERATIONS – 7

Area 14 - British Columbia Interior Terry Smith (Cell 250-869-5095) (Fax 519-669-7908) John Wells (Term) (Cell 604-787-5464) (Fax 519-669-7930) Area 15 - Southern Alberta Richard Badke (Cell 403-461-9663) (Fax 519-669-7910)

Area 16 - Western British Columbia & Yukon Territory Mike Richards (Cell 604-787-3288) (Fax 519-669-7907)

Area 17 - Northern Alberta/Northwest Territories Jeff Martin (Cell 780-402-4024) (Fax 519-669-7906) Facilitator, Retail Operations, Western Canada John Wells (Cell 604-787-5464) (Fax 519-669-7930) QUEBEC RETAIL OPERATIONS Director, Retail Operations, Quebec Mario Durocher (Cell 613-795-1119) (Office 613-833-0493) (Fax 519-669-7943)

Area 25 - Western Quebec Pierre Faucher (Cell 514-213-1491) (Fax 519-669-7901)

Area 26 - Central Quebec Claude Bissonnette (Cell 819-829-8239) (Fax 519-669-7900) Area 27 - Eastern Quebec Sebastien Deland (Cell 581-307-0361) (Fax 519-669-7902)

Facilitator, Retail Operations, Quebec Michel Lafontaine (Cell 514-604-6094) (Fax 519-669-7903)

DEALER DEVELOPMENT – 8

Director, Business Development - National Dunc Wilson (Office 519-664-4728) (Cell 519-498-1302) WESTERN DEALER DEVELOPMENT Senior Dealer Development Manager Andrew Parkhill Ontario, MB, SK, AB, BC and North (Cell 604-751-3853) (Fax 519-669-7820)

Dealer Development Manager Doug White Ontario, Saskatchewan (Cell 519-870-9239)

Dealer Development Manager Brian Hollingshead Ontario, Manitoba (Cell ) EASTERN DEALER DEVELOPMENT Senior Dealer Development Manager Luc Martin Quebec and Atlantic Canada (Cell 819-357-0203) (Fax 519-669-7929)

Dealer Development Manager Pierre Michaud Quebec (Cell 514-796-4199) (Fax 519-669-7944) Dealer Development Manager Dominic Leclerc Quebec (Cell 226-338-1897)

USE YOUR HOTLINES FOR FAST SERVICE - 9

ST. JACOBS DEALER SERVICES Travis Beatty (Manager) Jacy Dostall (Assistant Manager) Claudiane Merkley (Supervisor) English 519-664-4944 Sharon Evans Kelly Atkinson Tracey MacDonald Rachel Faries Michael Diebel French 519-664-4985 Bernice Reed (bilingual) Linda Morel (bilingual) Vacant (bilingual) Lisa Dubois (bilingual) Customer Service 519-664-2252, ext. 6609 Valerie Cline (bilingual) Christian Girard (bilingual)

DEBERT DEALER SERVICES English 902-662-3046 Angela Reid-Cameron French 902-662-4503 Lucie Leduc (bilingual)

WETASKIWIN DEALER SERVICES 780-352-5251 Colin Bergstrom (Supervisor) Dean Barnes Brenda Hiller Gary Mikulin Janine Gabruck

BURFORD HOTLINE 519-449-2479 Darlene McMullen Diane Bramley (bilingual) Mark Patry (bilingual) Sandy Winn Dorothee Petit-Pas - Bulk Buy Coordinator (bilingual)

RETAIL APPLICATIONS SERVICE DESK 519-664-HOME (4663) Melanie Bryant (Lead) James Smithers Andy Klonikowski Tracey Frey Mike McKay Colin Hutt Ben Bock Madeline Miller Lee-Ann Campbell (bilingual) Dan Legault (bilingual) Scott Davidson (bilingual) Robert Lariviere (bilingual)

RECEPTIONISTS St. Jacobs Distribution Centre Deb McTavish Donna Schultz Cindy Blasco Judy Hiller

Debert Distribution Centre Christie Cox

Wetaskiwin Distribution Centre Mary Lou Whitfield

Burford Paint & Home Products Joyce DeKruyf

HOW TO REACH US - 10

Telephone: * extensions beginning with "49", “46” or “47” can be reached directly by dialling

the prefix 664- followed by the extension. ** extensions beginning with "78" can be reached directly by dialling the prefix

669- followed by the extension E-mail: All Home Hardware e-mail addresses use first and last names, @homehardware.ca i.e. - john.doe@homehardware.ca Fax: See listing at the back of this directory.

ST. JACOBS OPERATING PERSONNEL – 11 519-664-2252 Fax 519-664-2865 / 664-3717 President ..................................................... Paul Straus .................................... 4906* Chief Executive Officer ............................... Terry Davis .................................... 4957*

Executive Assistant ..................................... Mary Lou Wagler .......................... 6201 Quality Assurance Mgr/Internal Audit .... Daphne Winlaw ............................. 6719

Senior Internal Auditor .............................. Lawrence Taylor ............................ 6952

Vice-President, Finance ............................. Grant Knowlton .............................. 4993*

Administrative Assistant ............................. Melissa Coombs ............................ 6215 Corporate Controller ................................... Cindy Battler .................................. 4700*

Senior Accountant/Analyst ......................... Cathy McIvor ................................. 4973* Senior Accountant/Analyst ........................ Donna Reeves ............................... 6174 Senior Accountant/Analyst ......................... Barbara-Anne Seip ........................ 6150 Vendor Collections Compliance Mgr ..... Laurie Ball ...................................... 4643*

Vendor Collections Analyst ...................... Katherine Robinson ....................... 6441 Vendor Collections Assistant ................... Debbie Farr .................................... 6151 Vendor Collections Department Assistant Aimee Wilchiwsky .......................... 6956 Accounts Payable Manager ....................... Arlene Esch ................................... 4966*

Accounts Payable Assistant Manager ....... Audra Prescott ............................... 6231 Vendor Support Representative ................. Derry Gilles .................................... 4645* Director, Traffic & Inbound Logistics........ Leonard Boyes .............................. 4910*

Traffic & Inbound Logistics Asst. Mgr. ....... Doug Fallis ..................................... 4953* Trans Mgmt. System Specialist.................. Sandra Grubbe .............................. 6072 Traffic & Inbound Logistics Coordinator ..... Jennifer Bambach ......................... 6450 EDI Invoice Coordinator ............................. Kim Gooding .................................. 6246 Transportation Analyst ............................... Gerry Grubbe ................................. 6304 Customs & Excise Coordinator .................. Jackie Hamilton ............................. 6287 Customs Department Assistant ................. Cathy Sadiwnyk ............................. 6533 Customs Department Assistant ................. Kelly Durbin ................................... 6241 Tax Specialist ................................................ Aris Anagnostopoulos ................... 6229

Vice-President and Corporate Secretary .. Dianne McTavish ........................... 4950*

Corporate Records Manager........................ Bridget Sinden ............................... 4762* Systems Administrator ............................... Dayna Heard ................................. 6234 Administrative Assistant ............................. Carol Scott ..................................... 6209 Administrative Assistant ............................. Emily Watson ................................. 6698 Administrative Assistant ............................ Blair Jantzi ..................................... 6169 Administrative Assistant ............................. Andy Jeary .................................... 6212

Vice-President, Merchandise .................... Joel Marks ..................................... 4924* Senior Merchandise Advisor ..................... Ray Gabel ...................................... 4922*

Administrative Coordinator ......................... Bela Silva ....................................... 6351 Admin Assistant & Reporting Analyst ...... Janet Lockman .............................. 6253 Department Assistant ............................... Jacqui Friedmann (Tu/W/Th) ........ 6807

Group Merchandise Manager .................... Dave Martin ................................... 4928* Hand & Power Tools/Shop Vacs

Merchandise Associate .............................. Leeanne Wilson ............................. 4928* Merchandise Associate .............................. Jake Redpath ................................ 4928* Merchandise Managers: Plumbing ...................................................... Don Kenesky ................................. 4926*

Merchandise Associate .............................. Marg Raycraft ................................ 6366 Merchandise Associate .............................. Karen Rudow ................................. 6369 Merchandise Associate .............................. Shelley Wagner ............................. 6561

ST. JACOBS OPERATING PERSONNEL – 12

Builders Hardware/Fasteners ..................... Jason Schierholtz.......................... 4930* Merchandise Associate............................... Heather Babcock .......................... 4930* Merchandise Associate............................... Nicole Woeschka .......................... 4930* Electrical/Batteries/Flashlights .................. Mike McClennan ........................... 4603* Merchandise Associate............................... Marg Herron .................................. 4603* Merchandise Associate............................... Barb Smith .................................... 4603* Merchandise Associate............................... Ben Parkhouse (M/Tu/W) ............. 4603* Group Merchandise Manager ..................... Ron VanRootselaar ...................... 4764*

Merchandise Associate - Floaters ............ Karen Bender ................................ 6243 .................................................................. Perrin Smith .................................. 6526 Major Appliances/Cabinetry/Flooring Merchandise Associate............................... Fiona Floyd ................................... 4779* Cabinetry & Flooring Coordinator ............... Lisa Meyer..................................... 4610* Merchandise Associate............................... Cathy Kelly .................................... 4610* Merchandise Associate............................... Ben Parkhouse (Th/F) .................. 4779* Merchandise Managers:

Housewares/Gifts ........................................ Jane Wall ...................................... 4925* Merchandise Associate............................... Lauren Campbell .......................... 4925* Merchandise Associate............................... Penny Killam ................................. 4925* General Merchandise .................................. Susan Benner ............................... 4937*

Merchandise Associate............................... Cynthia George ............................. 4937* Merchandise Associate............................... Krista Hacker ................................ 4937* Paint & Paint Sundries ................................ Sharon Huver ................................ 4963* Merchandise Associate............................... Lynda Dowler ................................ 4963* Merchandise Associate............................... Jason Wick ................................... 4963* Furniture ....................................................... Doug Psutka ................................. 4754* Merchandise Associate............................... Tammy Porter ............................... 6809 Traffic App/Electronics/AC/Vac. ................ Mike Zuk........................................ 4907*

Merchandise Associate............................... Krista McKay ................................. 4907* Merchandise Associate............................... Jaime Wick .................................... 4907* Group Merchandise Manager ..................... Brian Straus .................................. 4960*

Building Products/Heating Merchandise Associate............................... Krista Gromeder............................ 4960* Merchandise Associate............................... Tricia Fawcett ................................ 4960* Merchandise Managers:

Sporting Goods/Automotive ...................... Jason Boshart ............................... 4974* Merchandise Associate............................... Ann Metzger .................................. 4974* Merchandise Associate............................... Cathy Shulist ................................. 4749* Outdoor Living/Christmas/BBQ ................. Sandy Jordan ................................ 4927*

Merchandise Associate............................... Sherry Vinakmens ........................ 4646* Merchandise Associate .............................. Shawna Gerth .............................. 4927* Department Assistant ................................. Jacqui Friedmann (M/F)................ 6372 Lawn & Garden/Snow Removal ................. Derril Linseman ............................. 4929*

Merchandise Associate............................... Ryan Harrington ............................ 4929* Merchandise Associate............................... Greg Goetz ................................... 4929* Merchandise Associate............................... Lisa Jordan ................................... 4929* Merchandise Associate............................... Rob Kowalik (Term) ...................... 4929* Household and Commercial Cleaning ...... Jim Solomon ................................. 4694*

Merchandise Associate............................... Leah Miller..................................... 4694* Farm/Rentals/Construction/Ag/Pets .......... Todd Cressman ............................ 4775* Merchandise Associate............................... Brenda Poole ................................ 4775* Merchandise Associate............................... Jon Ilgauds .................................... 4775*

ST. JACOBS OPERATING PERSONNEL – 13 Allied Building Products .......................... Sandy Hamilton .......................... 4658* Merchandise Associate ............................ Tina Daquano .................................. 6324 Merchandise Associate ............................ Landon Hall ....................................... 6806 Director, Inventory Control ....................... Steve Allgeier ..................................... 4901*

Inventory Support Analyst ............................ Bonnie Horst ....................................... 4935* Inventory Control Assistant Manager ........... Cathy Pinder ....................................... 4945* Tabulations Coordinator ............................... Rhonda Zuk ........................................ 4617* EDI Services Coordinator ............................. Bruce Shannon ................................... 4997* EDI Services Implementation Analyst ....... Elana Klemensberg .......................... 6019 EDI Services Administrative Assistant ....... Shane Nelson ................................... 6793 PO Compliance/ASN Coordinator ............. Deanne Boyes .................................. 4941* Clearout Tag/Direct Coordinator .................. Rob Giles ............................................ 4991* Inventory Analysts:

General Merchandise .................................... Matt Flewwelling ................................. 4618* Small Appliances/Electronics/BBQ ............ Linda Shoemaker ............................... 4942* Lawn & Garden/Snow/Farm Supplies ........ Nancy Braid ........................................ 4902* Builders Hardware ...................................... Mark Vanstone ................................... 4651* Plumbing/Automotive ................................. Don Karcher ....................................... 4903* Heating/Building Supplies/Cabinetry .......... Tammy Wallace .................................. 4730* Hunting/Fishing/Camping/Pools/ Housewares/Store Supplies ..................... Tammy Hehn ...................................... 4904* Furniture/Paint Sundries/Cleaning ............. Quintin Schwartzentruber ................... 4637* Hand and Power Tools ............................... Scott Sharpin ...................................... 4786* Electrical ..................................................... Jeff Ruth ............................................. 4619* Import – Hardware/Tarps/General/ Housewares/Store Supplies ............... Jason Piotrowski ................................. 4760* Commercial/Sporting/Store Supplies/Hardware ....................................................................... Josh Gaudette .................................... 4653* Director, Merchandise Services ................ Terry Little ........................................... 4611* Merchandise Services Manager ................ Brian Anstett ....................................... 4992*

Merchandise Services Assistant Manager . Carrie-Ann Smart................................ 4731* Administrative Coordinator ......................... Jen Mifflin ............................................ 6341 Content Coordinator ................................... Mark Ritter .......................................... 6390 Pricing Coordinator ..................................... Jason Magill ........................................ 6391 Price Check/Product Code Coordinator ..... Cory Haugerud ................................... 4746* RPS Administrative Coordinator ................ Dorothy Allewell .................................. 6167 Planning & Reporting Manager ................. Bob Henderson (Term)....................... 6878

Merchant Business Analyst ........................ Matt Skogstad ..................................... 6389 Market/Dealer Special Events Coord ........ Tammie Piel ........................................ 6224

Special Events Department Assistant ........ Cindy Brissette ................................... 6281

Director, LBM ............................................... Doug Shantz ....................................... 4932*

Administrative Assistant ................................ Tracey Sheehan ................................. 6401 Ontario Lumber and Building Materials Regional Office: Merchandise Manager ................................ Mark Pardue ....................................... 4934*

Commodity Trader ........................................ Brian Grant ......................................... 4613* Commodity Trader ................................... Deb Nuys ............................................ 4933* Commodity Trader ................................... Bonnie McBeth .................................. 4750* Merchandise Coordinator-LBM .................... Kirk Ellis .............................................. 4970* Merchandise Associate .............................. Chris Bankmann ................................. 6141 Merchandise Associate .............................. Melanie Tindall ................................... 6866 Pricing Analyst ............................................ Jane Johnson ..................................... 6874 Direct Fax Number ............................................................................... .... (519-664-1496)

ST. JACOBS OPERATING PERSONNEL – 14 Atlantic Lumber and Building Materials Regional Office: Merchandise Manager .................................................................................. Eric Caldwell

................................................................................................................... (902-662-2909) Direct Phone Number ................................................................................ (506-863-5250) Commodity Trader .......................................... Dwight Perkins .................. (902-662-2912) Merchandise Coordinator-LBM ...................... Jim Fulmore ...................... (902-662-2911) Merchandise Associate /Pricing Analyst ...... Jennifer Byers-Mackenzie (902-662-2910) Merchandise Associate /Pricing Analyst ...... Julie Walters ..................... (902-662-2913) Direct Fax Number ..................................................................................... (902-662-4097) Home’s Exclusive Entrance Systems: Door Operations Manager ........................................................................... Steve Emery

Administrative Assistant ..................................................................... Shelley MacKenzie Direct Phone Number ................................................................................. (902-662-4204) Direct Fax Number ...................................................................................... (902-662-4205) Western Lumber and Building Materials Regional Office: Merchandise Manager .................................................................................... Jean Martin

................................................................................................... (780-352-1984, ext. 1104) Merchandise Coordinator-LBM ...................... Tina Rode .................................... ext. 1161 Merchandise Associate................................ Terry Reid .................................... ext. 1106 Merchandise Associate................................ Lorette Ball ................................... ext. 1105 Direct Fax Number .......................................... ........................................... (780-352-2164) Commodity Trader ....................................... Rick Chambers ........................................................................ ............................ (780-352-0280 ext.1107) Commodity Trader ....................................... Ben Parsons ........................................................................ ............................ (780-352-0280 ext.1145) Direct Fax Number .......................................... .......................................... (780-352-5160) Quebec Lumber and Building Materials Regional Office:

4 de Martigny Ouest Suite 203 Saint Jerome, PQ J7Y 3S9 Merchandise Manager ................................................................................ Daniel Verville

Merchandise Coordinator-LBM .............................................................. Stephane Boyer Commodity Trader ................................................................................. Francois Lauzon Merchandise Associate................................................................................. Melina Roch Direct Phone Number ................................................................................. (450-569-4905) Direct Fax Number ...................................................................................... (450-569-8450)

Vice-President, Marketing and Sales ........ Rick McNabb ....................................... 4768* Director, Marketing ..................................... Rob Wallace ........................................ 4710*

Marketing Administrative Coordinator ........... Keri McMillan ...................................... 6322 Department Assistant .................................... Pamela Redpath ................................. 6327 Department Assistant .................................... Casey Peters ...................................... 6708 Digital Marketing & eCommerce Mgr .......Kathy MacDonald ............................... 4733*

Digital Marketing Coordinator ..................... Amy Vogt ............................................ 6701 Digital Marketing Coordinator ..................... Stephanie McLaughlin (Term) ............ 6701 Digital Marketing Assistant ......................... Melissa Rogez .................................... 6116 Social Media Marketing Manager ............... Kim McClennan ................................. 6162

Social Media Coordinator ........................... Jenny Ditner ........................................ 6825 Social Media Coordinator ........................... Bethany Hagen (Term) ....................... 6825 Social Media Assistant ............................... Amber Meulenbelt (Term) ................... 6933 Public Relations Manager ........................... Jessica Kuepfer .................................. 4612*

Public Relations Coordinator ...................... Carly Verhoeven ................................. 6676 Consumer Loyalty & Prom Events Mgr .... Nicki Knight ......................................... 4769*

Mrktg Events and Charities Coordinator .... Matt Lanteigne .................................... 6308 Loyalty Program Coordinator ...................... Lindsay Hurren .................................... 6114 Loyalty Program Coordinator ...................... Jose Monroy (Term) ........................... 6114

ST. JACOBS OPERATING PERSONNEL – 15 Contractor Comm Marketing Manager ..... Alec Thompson.............................. 6478

Project Leader Contractor Comm .............. Brad Funk ...................................... 6864 Installed Sales Marketing Manager ........... Martin Pitts ..................................... 4608*

Installed Sales Coordinator ........................ Alicia Hall ....................................... 6677 Installed Sales Coordinator ........................ Jessica Mighton (Term) ................. 6677 Project Leader Installed Sales ................... Joe Cormier ................................... 4743* Package Sales Marketing Manager ........... David Bond .................................... 6865

Project Leader Backyard Projects .............. Dave Pope ..................................... 6876 Project Leader Package Sales ................... Kyle Duguay .................................. 6873 Architectural Solutions Marketing Mgr ..... Craig Ritchie .................................. 4615*

Custom Plans Supervisor ........................... Craig Frede .................................... 4614* Standard Plans Project Coordinator .......... Jason Derreck ............................... 4630* HVAC Project Coordinator ......................... Scott Martin.................................... 6868 Senior Designer .......................................... Cory Allison.................................... 6591 Senior Designer .......................................... Pauline Marschall .......................... 6802 Senior Designer .......................................... Aleksandar Paravinja .................... 6804 Senior Designer .......................................... Chris Marschall .............................. 4642* Senior Designer .......................................... Karrin Davenport ........................... 6563 Senior Designer .......................................... Jennifer Bowman (Term) ............... 6563 Senior Designer .......................................... Keith Poole .................................... 6801 Intermediate Designer ................................ Michael Drost ................................. 6803 Intermediate Designer ................................ Matt Hillis ....................................... 4641* Intermediate Designer ................................ Matt Proctor .................................. 6867 Estimating Project Coordinator .................. Dan Boettger ................................. 6590 Senior Estimator ......................................... Dan Medeiros ................................ 6844 Senior Marketing Manager, Print ............... Marvin Gingrich ............................. 4780* Promotions Manager .................................. Joe Zister ....................................... 4918

Administrative Assistant ............................. Jason Kooy ................................... 6904 Promotions Production Assistant ............... Jenna Merner ................................ 6564 Promotions Assistant .................................. Sue Schwartzentruber ................... 6871 Promotions Coordinator ............................. Karen Snider .................................. 4923* Promotions Coordinator ............................. Brenda McBeth .............................. 6365 Promotions Coordinator ............................. Stephanie Kavanaugh ................... 6254 Promotions Systems Support Analyst........ Janine Schill................................... 6705 Commercial Sales Marketing Manager ..... Vacant ............................................ 6197*

Commercial Sales Assistant ...................... Cathy Dewar .................................. 6937 Retail Print Production/Distribution Marketing Manager

....................................................................... Joe Jacklin .....................................6400 Retail Marketing Coordinator ..................... Krysta Mateff .................................6408 Catalogue Coordinator ............................... Paul Hergott ...................................6326 Flyer Production Coordinator ........................ Shelley Plein ..................................6842 Flyer Contract/Distribution Coordinator ......... Ruth Carmichael ............................4616* Flyer Distribution Administrator .................. Kristine McLeod .............................4616* Flyer Distribution Administrator .................. Tamara Barrick ..............................4616* Creative Marketing Manager ...................... Ron Mugford ................................. 6228

Senior Graphic Designer ............................ Marnie Drost .................................. 6330 Graphic Design Coordinator ....................... Todd Uhrig ..................................... 6332 Graphic Designer ....................................... Vacant ............................................ Graphic Designer ....................................... Magda Spurek .............................. 6877 Furniture Lead Designer ............................ Darryl Allen ................................... 6811 Graphic Designer ....................................... Shannon Campbell ....................... 6810 LBM Lead Designer .................................... Kathleen Schlemmer .................... 6469 Graphic Designer ....................................... Sarah Paul .................................... 6043 Graphic Designer ....................................... Karlene Mears .............................. 6331

ST. JACOBS OPERATING PERSONNEL – 16 Graphic Designer ....................................... Leah Taylor .................................. 6384 Digital Graphic Designer ............................ Rob Stroh ..................................... 6443 Banners/Signs Graphic Designer ............... Sandra Greene ............................. 6862 Custom Flyer Graphic Designer ................ Carl Michalek ............................... 6291 Custom Flyer Graphic Designer ................ Melody Ziegler ............................. 6312 Photography Studio .................................... Doug Gingerich ............................. 6423 Marketing Video Services Coordinator ....... Lisa Mayberry ............................... 6607 Director, Dealer Finance ............................. David Horne .................................. 4983*

Dealer Finance Assistant ............................ Leona Palmer ................................ 6210 Capital Venture Financial Analyst ............... Daniella DeSylva........................... 6233 Financial Focus Analyst .............................. Will Lincoln .................................... 6161 Dealer Finance Administrative Assistant .... Phyllis Wicks ................................. 6232 Senior Retail Auditor ................................... Kevin Leis (Cell 519-498-7347) Retail Auditor .............................................. Kirk McWhirter (Cell 226-749-2575) Accounts Receivable Manager ............... Jana Nelson .................................. 4908*

Accounts Receivable Coordinator ........... Kyla MacPherson .......................... 4729* Accounts Receivable Assistant ............... Kathy Neeb ................................... 6432 Admin Assistant, A/R & Dealer Finance .. Katie Campbell .............................. 6239 Director, Business Development ............... Dunc Wilson .................................. 4728* Director, Real Estate & General Counsel .. Barbara Sutherland ....... .............. 4638*

Legal Assistant ............................................ Fanny Slatinoska .......................... 6165 Construction and Design Manager ............ Brian Reed .................................... 4981*

Administrative Assistant ................................. Cheryl Kraemer (PT) ..................... 6163 Real Estate Manager ..................................... Kris Leibold ................................... 6164 Real Estate Administrative Assistant .......... Diane Beatty (PT) ......................... 6080 Legal Counsel ................................................ Susan Casserly ............................. 4988* Legal Assistant ............................................ Sarah Witherspoon ....................... 6110 Legal Counsel ................................................ Michael Misener ............................ 4661* Senior Law Clerk......................................... Evelyn Metzger ............................. 4998 Legal Assistant ............................................ Linda Fister ................................... 6168 Sr Director, National Retail Operations ..... Dale MacPherson ......................... 4905*

Retail Op/CV Stores Analyst ......................... Dana Waters (PT) ......................... 6309 Corporate Retail Compliance Manager ..... Kelly Brown ................................... 6133

Administrative Assistant .............................. Alison Snyder (PT) ........................ 6321 Director, Dealer Support ............................. Sherri Amos .................................. 4735*

Administrative Assistant. ............................. Stacy Lancaster ............................ 6269 Dealer Support Special Projects Manager . Tony Krotz ..................................... 4604* Retail Payment Services Manager ...........Bruce Hammer............................ 4755*

Retail Payment Services Coordinator ........ Christina Bartmann ....................... 4987* Retail Payment Services Coordinator ........ Danielle Zmija (Term) ................... 4987* Retail Ed. & Communication (REC) Mgr ... Heather Matthews ......................... 4776*

REC Communications Coordinator. ........ Julia Swijters ................................ 6406 REC Services Coordinator. ..................... Anna McAughey ........................... 6702 REC eLearning Coordinator .................... Jacqui Cressman .......................... 6411 REC Communications Coordinator ........ Kathy Bousfield ............................. 6206 REC Training Assistant ............................ Amy Griffiths ................................. 6139 Video Services Coordinator ..................... Jean Paiement .............................. 6198 Connect Manager ......................................... Sarah Luk Hill ................................ 4987*

Connect Content Coordinator ................... Christine Hildred ........................... 6424 User Support Coordinator ......................... Amy Denstedt ............................... 6913 Connect Assistant ..................................... Kara Rudow .................................. 6911 Program Support – Bilingual .................... Vee Venne .................................... 6016

ST. JACOBS OPERATING PERSONNEL – 17 Store Design Manager ................................ Laurie Wittie ................................... 4952*

(Cell 519-404-5538) Administrative Assistant ............................. Erica Bauman ................................ 6302 Store Design Store Planning/Merchandising Assistant Manager ....................................................................... John Vanderwelle .......................... 4948* (Cell 519-404-9291) Administrative Assistant ............................. Tammy McMahon .......................... 6335 Administrative Support ............................... Liz Fisher (PT) ............................... 6750 Exterior Branding Coordinator .................... Marlene Martin ............................... 6422 Store Planner .............................................. Rod Schultz .................................. 4702* Store Planner .............................................. Lori Pinder Solomon ..................... 4949* Store Planner .............................................. Doug Dentinger ............................. 4640* Store Planner .............................................. Bren Erb ......................................... 4756* Store Planner .............................................. Jennine Camm .............................. 4968* Store Planner .............................................. Sebastien Levesque ...................... 4757* Store Planner .............................................. Jarrod Baillie .................................. 4732* Exterior Branding Designer ........................ Christine Witmer ............................ 4511 Merchandising & Systems Supervisor ......... Matt Richardson ............................ 4660*

(Cell 226-750-8439) In-Store Merchandisers:

..................................................................... Keith Perry ............ (Cell 226-750-5610) ..................................................................... Keith Moore .......... (Cell 226-989-9076) ..................................................................... Kyle Koenig .......... (Cell 226-338-5703) ..................................................................... Greg Beitz ............. (Cell 226-750-7537) ................................................................. Grant Jenkins ....... (Cell 226-989-9124) ................................................................. Steve Machan ...... (Cell 226-820-4238)

Store Design Visual Merchandising Assistant Manager ....................................................................... Terry Smart .................................... 4969*

(Cell 226-749-1895) Graphic Design Coordinator ....................... Laura Bond ..................................... 6301 Merchandising Program Coordinator ......... Michelle Duench ............................. 6445 Merchandising Program Coordinator ......... Mary Ann Solomon ......................... 6455 LBM Merchandising Program Coordinator Chris Coleman ................................ 4968* Planogram Database Administrator ........... Jenn Tedball ................................... 6425 Planogram Imagery & Spc Proj Coord ....... Jeff Ingram ...................................... 6851 Category & Assortment Planner ................ Ryan Matheson .............................. 6226 Category & Assortment Planner ................ Kevin Martin .................................... 6856 Category & Assortment Planner ................ Michelle Krug .................................. 6170 Model Store Coordinator ............................ James McClure............................... 6421 Dealer Services Manager ............................ Travis Beatty ................................... 4912*

Administrative Assistant .......................... Joanne Gagnon .............................. 6255 Claims Processor Coordinator ................ Sharon Duskocy ............................. 6203 Warranty Coordinator .............................. Julie Logel-Doll ............................... 4664* Warranty Coord Asst – Maintenance ... Lara Cook ...................................... 6300 Warranty Coord Asst – Data Analysis .. Dawn Hiuser ................................... 6252

Credit & Returns Supervisor (Debert) ........... Phil Tucker (902-662-2800 ext. 2914)

Credit & Returns Supervisor (Wetaskiwin).. Ron Williams (780-352-1984 ext. 1128) Lead Hand – Returns .............................. Paul Bonneux (780-352-1984 ext. 1128)

ST. JACOBS OPERATING PERSONNEL – 18 Vice-President, Information Technology .. John Rogez ................................... 4913* Director, Corporate Applications ............... Brent Horst ................................... 4620*

Administrative Assistant ............................... Lynsey Hohle ................................ 6558 Applications/Project Librarian ...................... Carol-Ann Lorentz ......................... 6276 Application Mntce & Support Manager ... Suzanne Danis-Harkness ............. 4621* Application Solutions & Implement Mgr . Paul Sharratt ................................. 4623* Development Services Manager .............. Ken Kennery ................................. 4734* Database/Middleware Manager ................ Todd Mowbray .............................. 4625* GPMO & Business Analysis Manager ..... Bill Scott ........................................ 6731

Data, Power & Telephony Specialist ........... Daniel Howe .................................. 4691* Director, Retail Applications ...................... Keith Hunt ..................................... 4665*

Administrative Assistant .............................. Lesley Shantz .............................. 6630 Administrative Assistant .............................. Lynn Diebold ................................. 6631 Applications Development Manager ......... John Blais...................................... 4667* Projects Manager, Retail Applications ...... Patrick Hulst .................................. 4679* Special Projects Manager ........................... Mark Lussier ................................. 4742* Service Desk Manager ................................ Frank Derks .................................. 4671* Customer Development Manager .............. Sean Deline .................................. 4672*

Marketing and Communications Coord. ...... Melanie Beatty .............................. 4675* Systems Packaging Coordinator ................. Keith McCluskie ............................ 4689* Director, Corporate Infrastructure ............. John Dixon .................................... 4748*

Administrative Assistant ................................. Angela Orr .................................... 6295 Data Centre Operations Manager ... .......... Doug Gielen .................................. 4956* IT Service and Change Management Mgr . Debra McCowan ........................... 4914* Technical Infrastructure Manager .............. Rich Fierling .................................. 6200

Desktop Support Supervisor .......................... Phil Bousfield ................................ 6271 Network and Telecommunications Mgr .... Vacant ...........................................

Telecommunications Analyst ......................... Yvonne Bender ............................. 4740* Printing Manager ......................................... Rick Piotrowski .............................. 4954*

Lead Hand ................................................... Lynn Kratz ..................................... 6652 Third Party Retail Software Manager ........ Glen Seibel ................................... 4685*

Project Deployment Coordinator ................ Michelle Deline .............................. 4687* Vendor Liaison & Sr. Support Analyst ........ Renee Christie (bilingual) ............. 4686*

Vice-President, Human Resources ............ Stew Gingrich ................................ 4955* Recruitment and Communications Mgr ... Deb Benham ................................. 4752

HR Analyst .................................................. Jill Rolfe (Term) ............................. 6569 HR Analyst .................................................. Beth White .................................... 6976 HR Department Assistant ........................... Gillian Fox (Term) ......................... 6208 Recruitment Coordinator............................. Dayna Weber ................................ 4975* Recruitment Coordinator............................. Stacey Heckendorn ..................... 4720* Director, Human Resources ....................... Scott Bryant .................................. 4701* Payroll Manager ........................................ Kim Clark....................................... 4717*

Payroll Specialist ...................................... Bill Lockman .................................. 4719* Payroll Specialist ...................................... Clairann Schwager ....................... 6707 Payroll Specialist ...................................... Darlene Lyons ............................... 6512 Payroll Systems Analyst .......................... Dawna Martin ................................ 6153 Group Benefits & Medical Leaves Mgr .Sharon Duff ................................ 4718*

Group Benefits Administrator .................Tracy Kipfer ................................ 6001 Benefits Department Assistant ...............Joy Snider (PT) ........................... 6605 Benefits Analyst......................................Lisa Shannon (PT) ...................... 6046 Office Services Manager .......................... Barb King ...................................... 4958*

Office Services Assistant .......................... Mary Lou Dougherty ..................... 6388 Office Services Assistant .......................... Lori Riley ....................................... 6067

ST. JACOBS OPERATING PERSONNEL – 19

Staff Events Coordinator .............................. Jessica Passmore ......................... 6430 Director, Environment, Health, Safety .... David Bois...................................... 4644*

Environment Compliance Coordinator ....... Tracey Jones ................................. 4766* Environmental Programs Analyst ............... Jenna Zinken ................................. 4758* Sustainability Analyst.................................. Alicia Allison ................................... 4758* Corporate Health & Safety Manager ...... Sean McFarlane ............................ 4745*

Health & Safety Coordinator .................... Adam Rozema ............................... 6438 Health & Safety Administrative Assist. ..... Brenda Thaler ................................ 6651

Vice-President, Distribution ....................... John Dyksterhuis ........................... 4986*

Administrative Assistant ............................. Cindy Brunkard .............................. 6470 Director, Distribution ................................. Jamie Pope .................................... 4939*

Administrative Assistant ............................ Krista Thaler .................................. 6230 Central Distribution Assistant Manager ...... Don Wilson .................................... 4705* Central Distribution Assistant Manager ...... Cliff Elliott (Term) ........................... 4753* Training/Order Accuracy Coordinator ..... Dean Wittie .................................... 4747* Order Accuracy Assistant ..................... Jim Wicks....................................... 4626* Receiving Manager ................................ Steve Yensen ................................ 4972*

Inventory Audit Supervisor ......................... Brian Stoner ................................... 6101 Elmira Home Service Building Coord ......... Brian Schneider ............................. 7841** Returns Supervisor .................................... John Zettel ..................................... 4947* Lead Hand – Returns .............................. Bruce Gooding............................... 4659* Shipping Operations Manager ............... Winn Faries .................................. 4605* Shift Foreman (7-3) ................................... Jim DeLong ................................... 4946*

Assistant Shift Foreman (7-3) .................. Jim Denstedt .................................. 6467/4946* Shift Foreman (3-11) ................................. Rick Pfeffer .................................... 4946*

Assistant Shift Foreman (3-11) ................ Gary Metzger (Term) ..................... 6405* Shift Foreman (11-7) ................................. Tim Tomiuk .................................... 4946*

Assistant Shift Foreman (11-7) ................ Paul Ament .................................... 6480/4946* Receiving Supervisor (7-3) ......................... Jim Ropp........................................ 6405 Receiving Supervisor (3-11) ....................... Gary Metzger ................................. 6405 Receiving Supervisor (11-7) ....................... Richard Brenner ............................ 6405 Shipping (7-3) ............................................. Al MacDonald ................................ 6714 Shipping (3-11) ........................................... Dave Pettapiece ............................ 6714 Shipping (11-7) ........................................... Chris Friedrich ............................... 6714 Special Orders Coordinator ........................ Dennis McLachlan ......................... 6466 Special Orders (3-11) ................................. Charlie Metzger ............................. 6466 Warehouse Management System Mgr ...... Trevor Woods ................................ 4744* Manager, Logistics Performance .............. Peter Roberts (Term) .................... 6869 Director, Fleet Services .............................. Dennis Shantz ............................... 4977*

Dispatch Supervisor ................................... Chris Sauer .................................... 4940* Dispatcher................................................... Ernie Streicher ............................... 6689 Dispatch Assistant ...................................... Linda Vogt...................................... 6581 Fleet Safety & Compliance Coordinator ..... Joe Ament .......................................... 6585 Administrative Assistant ............................. Maxine Shantz .................................... 6476 Trailer Maintenance Supervisor ................. Darrell Weber ..................................... 4609* Director, Facilities and Equipment ............ Scott Courtemanche ........................... 4606*

Administrative Assistant .............................. Karen Schieck .................................... 6539 Maintenance Supervisor.............................. Larry Bast ........................................... 4994*

EASTERN DISTRIBUTION CENTRE – 20 Air Industrial Park - 336 Lancaster Crescent, P.O. Box 40

Debert, Nova Scotia B0M 1G0 902-662-2800 Fax 902-662-2051 Distribution Operations Ast Manager ......... Phil Smith .......................................... 2248 Distribution Systems & Facilities Ast Mgr Rick Elliott ......................................... 2261 Human Resources Manager .......................... Joanna MacGillivary ......................... 2265

Health and Safety Training Coordinator ...... Jeff Totten ......................................... 2277 Office Services Supervisor/HR Support ... Janet Dykstra .................................... 2226 WM Analyst ....................................................... Tamara Totten .................................. 2240 Receiving/Forklift Supervisor (7-3) ................... Alex Munro ............................... 2229/2287 Receiving/Forklift Supervisor (3-11) ................. Jim Leblanc .............................. 2904/2287 Trucking Supervisor .......................................... Jim Scissons ..................................... 2915 Shift Foreman (7-3) ........................................... Craig Ferdinand ....................... 2289/2247 Shift Foreman (3-11) ......................................... Craig Richards ......................... 2286/2202 Shift Foreman (11-7) ......................................... Curtis MacNutt ......................... 2286/2280 Shipping Supervisor (7-3) ................................. Brent Harrison .......................... 2257/2208 Shipping Supervisor (3-11) ............................... Jason MacCormick .................. 2257/2208 Credit & Returns Supervisor ............................. Phil Tucker ........................................ 2914 Picking Supervisor (7-3) ................................... Calvin Purdy ............................. 2214/2202 Picking Supervisor (7-3) ................................... Arthur Terfry ............................. 2214/2280 Dealer Services Support ................................... Angela Reid-Cameron ...................... 2253 French Dealer Support ..................................... Lucie Leduc ............. (902-662-4503) 2282

WETASKIWIN DISTRIBUTION CENTRE 6410-36 Street

Wetaskiwin, Alberta T9A 3B6 780-352-1984

Fax 780-352-1972

Western Distribution Manager ...................... Phil Kohlman ................................... . 1102

Administrative Assistant ................................. Judy Culford .................................... . 1162 Western Distribution Assistant Manager ....... Don Leschert ................................... . 1159 Human Resources Manager .......................... Mike Giesbrecht .............................. . 1103

Payroll & Benefits Administrator .................... Sheri Grams .................................... . 1112 Health & Safety/HR Assistant ........................ Robin Triffo...................................... . 1142 Credit & Returns Supervisor ............................. Ron Williams ................................... . 1128 Dealer Services Supervisor .............................. Colin Bergstrom .............................. . 1111 Dealer Services Hotline ................................. ........................................................ . 9626 Gary Mikulin/Brenda Hiller/Dean Barnes/Jackie Breitkreuz Shift Foreman (7-3) ............................................................................... Brian Hlusiak 1155 Shift Foreman (3-11) ........................................................................... Dean Zamzow 1155 Shift Foreman (11-7) ........................................................................ Conrad Tomkow 1155 Receiving Manager ......................................... Brent Storey .................................... . 1119

Receiving Supervisor (7-3) ............................... Vacant ............................................. . 1156 Receiving Supervisor (3-11) ............................. Armand Gagnon ............................. . 1156 Receiving Supervisor (11-7) ............................. Dale Lickock .................................... . 1156 Inventory Audit Supervisor................................ Betty Macaulay ............................... . 1168 Trucking Supervisor ....................................... Jim Veronese .................................. . 1135

Dispatch Assistant ......................................... Jackie Breitkreuz ............................. . 1123 Shipping Supervisor (7-3) ................................. Gene Keltie ..................................... . 1144 Shipping Supervisor (3-11) ............................... Art Thomas ..................................... . 1144 Shipping Supervisor (11-7) ............................... Terry Weins ..................................... . 1144

BEAUTI-TONE PAINT AND HOME PRODUCTS – 21 6 Brian Drive Burford, Ontario N0E 1A0 519-449-2441 Fax 519-449-5789

Vice-President, General Manager, Burford Paint and Home Products

....................................................................... Darrin Noble .................................. 3250 Admin Assistant/Special Events Coordinator Deb Mueller ................................... 3233 Human Resources Manager ...................... Dan Arndt....................................... 3245 Materials Manager ...................................... Lisa McLaughlin ............................ 3268 Accounting Manager ................................... Patrick Robbins ............................. 3246 Technical Director ...................................... Kate Ritchie ................................... 3900 Paint Research Manager ............................ Cathy Currie .................................. 3236 Manufacturing and Distribution Manager Russell Banks ................................ 3244 Speciality Products Business Manager .... Tracey Louwerse ........................... 3274 Paint Sales and Marketing Manager ......... Doug Parsons ................................ 3234

(Cell 905-466-2093) Creative Director.......................................... Bev Bell .......................................... 3241

(Cell 519-575-8967; Fax 519-449-5789) Paint Consultant – Quebec & Eastern Ontario ........................................ Carmen Cote ……………………………………………………………. ................ .(Cell 514-606-1361) Paint Consultant – E. Quebec, NB, PEI .......................................... Stephen Morneault ..... ................................................................................................. (Cell 902-626-6489) Paint Consultant – South-Central Ontario ........................................ Donna Robertson ..... ................................................................................................... (Cell 519-575-8969 Paint Consultant – South-West Ontario & Newfoundland ................ Dave Greenwood .... ................................................................................................. (Cell 519-575-0401) Paint Consultant – Alberta, NWT ........................................................ Sharmagne Ray ..... ................................................................................................. (Cell 780-340-5016) Paint Consultant – West Central Canada .................................... Norm Demeulenaere ..... ................................................................................................. (Cell 204-612-1132) Paint Consultant – North, Eastern Ontario............................................. Tracey Pepper ..... ................................................................................................. (Cell 705-471-0845) Paint Consultant – British Columbia, Yukon .............................................. Rick Brooks ..... ................................................................................................. (Cell 778-227-0222) Commercial Program Dev Regional Manager (Ontario) ........................ Jim Ireland

..... ................................................................................................. (Cell 705-220-4878) Commercial Program Dev Regional Manager (Maritimes) ............... Vince Scolaro

..... Nova Scotia ............................................................................. (Cell 902-402-1934)

Dealer Services ..................................................................................... (519-449-2479) ........................................................................................................(Fax 519-449-1495)

PROGRAMMED INSURANCE BROKERS INC. – 22 49 Industrial Drive – Elmira, Ontario – N3B 3B1

519-669-1631 or 1-800-265-6197 Fax 519-669-1923

CEO .................................................................................................... Bruce Burnham

Corporate Assistant .................................................................................. Sharry Esch Vice President & CFO ............................................................................ Bob Dobson

Controller ............................................................................................. Andrea Doherty Vice President, Commercial Insurance ................................................. Tim Waters Director, General Insurance Operations ............................................... Sue McKay Manager of Risk Management & Insurance Services ........................ Chris Nezny Commercial Manager ............................................................... Matthew Desmeules Personal Lines Manager ................................................................... Shawn Dietrich Claims & Loss Control Manager .............................................................. Paul Topp Sr. Vice President, Corporate Administration ................................. Charles Wood

Assistant .................................................................................................... Tina Hanley Vice President, PIB Financial ................................................................. Dave Ryan Director, Operations, PIB Financial ............................................... Darlene Shantz Director, Group Distribution ........................................................... Mike Sanderson Director, Group Marketing (London Office) .......................................... Dave Speir

Assistant .................................................................................................. Joan Winkler Director, Group Marketing (Western Canada) ...................................... Martin Kent

Assistant .................................................................................................... Sharon Biro Manager, Group Marketing (Eastern Canada) ...................................... Cal Bussey

Assistant ................................................................................................ Shauna Schiel Vice President, Life Division ............................................................. Todd Edwards

Assistant .................................................................................................... Lynn Martin Director, Life Distribution .................................................................... Mark Bannon Manager, Corporate Relations ...................................................... Christine Bradley Manager, Human Resources ........................................................... Lisa Demerling EMERGENCY After hours Home, Auto & Commercial Claims – call either the local

or toll free number and listen carefully to the options available for immediate assistance or to report a claim.

RWAM Insurance Administrators Inc. 519-669-1632 or 1-877-888-7926

Fax 519-669-1923 Chairman ........................................................................................... Bruce Burnham CEO ........................................................................................................... Carole Yari Chief Operating Officer & President .................................................. Dan Galloway Chief Financial Officer ........................................................................... Bob Dobson Director, Legal Services ....................................................................... Sheila Evans

Group Benefits Compliance & Communications Specialist ............. Cathy Armstrong Director, Group Administration & Disability Claims................. Deanna Batchelor Director, Group Claims .......................................................................... Joan Orser

VISION TRAVEL - 23 234 King St S Waterloo, Ontario N2J 1R3 519-741-0770 / 1-800-465-4437 Account Manager ........................................... Danny Murray ........................... 259

Corporate Travel Consultants .......................... Kathy Barton ............................. 228 Market Hotel Bookings ..................................... Robyn Leitch ............................. 292

Fax Numbers for St. Jacobs and Elmira

519-664-2865 Mailroom – Main Fax

519-664-3717 Mailroom – Main Fax

519-664-4647 Accounts Payable

519-664-1251 Accounts Receivable

519-664-1260 Advertising

519-664-2322 Lumber and Building Materials

519-664-1496 Lumber and Building Materials – Ontario Regional Office

519-664-1441 Corporate Records

519-664-3718 Credit Department

519-664-9971 Customs/Market

519-664-1251 Dealer Applications

519-664-1251 Dealer Finance

519-664-2592 Dealer Service

519-664-4708 Dealer Education

519-664-3943 Distribution

519-664-4693 Dispatch

519-669-7843 Control Desk/Returns – Elmira Warehouse

519-664-1498 Payroll

519-664-4711 Human Resources

519-664-4706 Health & Safety

519-664-4647 Incoming Merchandise

519-664-2341 Information Technology

519-664-4654 Inventory Audit

519-664-3304 Inventory Control

519-664-4657 Maintenance

519-664-4703 Print Shop

519-664-1183 Purchasing

519-664-1656 Purchasing

519-664-3076 Purchasing

519-664-4971 Receiving Office

519-664-3718 Retail Applications

519-664-4707 Retail Operations

519-664-1323 Real Estate

519-664-4962 Returns

519-669-7804 Special Events

519-664-3471 Store Planning/Visual Merchandising

519-664-3588 Vice-President Finance & Corporate Controller

519-664-1836 Winn Faries