Thursday, December 5Boulder Falls Inn — Lebanon, Oregon

A one-day continuing education and networking program for all association professionals

2019 OSAM Annual Conference

Conference Hosted by Boulder Falls Inn

Wednesday, December 46:00 – 7:00 pm

Opening Night Reception – Sponsored by Oregon Farm Bureau FederationStart the conference off right with some casual networking and refreshments at our host hotel, Boulder Falls Inn. Light refreshments are generously sponsored by Oregon Farm Bureau Federation. All attendees are invited and this event is included in registration fees.

Thursday, December 58:30 – 9:00 am

Continental Breakfast with Exhibitors and Silent Auction; Welcome and IntroductionsJoin colleagues and exhibitors before the opening keynote for coffee and light breakfast items. As an always popular favorite conference feature, we will host our silent auction in the exhibit and general session area throughout the day. To include an item to the auction, please visit the OSAM website for a donation form.

9:00 – 10:00 am

Opening Keynote – The ONE ThingPresented by Josh Friberg, Team Leader, Growth Leader, Dean of Five Doors University, and Professional Speaker/Teacher

In this keynote, learn the surprisingly simple truth behind extraordinary results -- the truth of the ONE thing. The reality remains, that only one thing can be most important at any one time. How do achievers get so much done, by identifying that one thing and getting it done.

Highlights from this presentation: • Dispel lies that are preventing your productivity • The one question to determine right action • Getting the most from your conference

Your takeaways from attending: Identify what REALLY matters most and make certain that it gets done!

Josh Friberg is the activator! Like Cross-Fit for sales agents, Josh simplifies your choices and creates a culture of high intensity so that you and your members can take the right action -- get more done and be home in time for dinner. Attendees to Josh’s programs comment that they took action because of being there and report results months after attending. As a speaker and teacher, Josh brings energy and a story teller’s style to action-based, results producing programs. Josh engages through an interactive program that will make everyone think like never before and take action. You will walk away with a clear action plan to take back to your office and life.

10:00 – 10:30 am

Networking Break with Exhibitors and Silent Auction

2019 OSAM Annual ConferenceThursday, December 5Boulder Falls Inn — Lebanon

Conference Schedule

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10:30 – 11:30 am

Pay Equity and How it Impacts Associations and our MembersPresented by Heyke Kirkendall-Baker, Attorney, NW Employer Solutions LLC

Pay equity laws have been in existence for decades, but many were enacted some time ago and lack an emphasis on discriminatory pay practices. As a result, the pay gap continues to exist today. Over the past few years, states have started to proactively examine their laws in an effort to reduce this pay gap.

After evaluating pay practices and current disparities, Oregon passed the Equal Pay Act of 2017—and the law’s most significant components took effect on January 1, 2019. Oregon’s Equal Pay Act of 2017 contains an unprecedented ten protected classifications, a pay history prohibition, and new remedies and damages for employees. Has your company conducted the necessary steps to ensure compliance?

Learning objectives: After attending this session, attendees will be able to: • Identify the requirements of Oregon Equal Pay Act of 2017• Identify the necessary steps to comply with the Act• Identify best practices to remain in compliance with the Act

Heyke Kirkendall-Baker, attorney, proactively counsel’s employers on the best practices in employee relations issues, wage and hour compliance, leave of absences, proper classification of workers, independent contractors, and compliance with federal and state laws. She routinely handles difficult performance problems and high-risk terminations. She has also conducted dozens of workplace investigations and favorably resolved a multitude of disputes with employees before lawsuits were filed. Recently, Heyke created and released an affordable and automated software program, called Parity Software. The program provides employers with consistent analysis and reporting to ensure compliance with the requirements of the Oregon Equal Pay Act. Heyke is licensed in Oregon, she earned her J.D. from Lewis & Clark Law School, and her B.S., Magna cum laude,

from the University of South Carolina-Aiken. She has represented management in all aspects of labor and employment law for more than 20 years. She primarily focuses on providing consultation and representation to employers and management in employment matters. She is a board member with Partners in Diversity, she has four grown children, and she resides in Beaverton, Oregon with her husband, Steve.

11:30 am – 12:00 pm

Networking Break with Exhibitors and Silent AuctionThis is your last chance to bid on our items and visit with our exhibitors before a tasty lunch. Proceeds from the auction will benefit the OSAM Education Fund, which greatly enhances the educational offerings OSAM is able to provide throughout the year to our members.

12:00 – 1:00 pm

Welcome by Conference Host Boulder Falls Inn; Annual Awards Lunch and Business Meeting We will hear from our wonderful conference host, Boulder Falls Inn. We will also get an opportunity to honor the recipients of our 2019 OSAM Awards Program and conduct the annual meeting of the membership.

“As a new employee in the Association Management field, I immediately joined OSAM nearly 10 years ago. During my career this organization has provided me unquestioned opportunities to build my career profile and work with others in similar roles. I look forward to meeting you all at the Annual Meeting this December.”

— Eric Christenson, OSAM Board President

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1:00 – 2:00 pm

Understanding your Members’ Norms – Creating a (Productive, Healthy, Positive?) Culture and WorkforceSantiago Landazuri, Account Executive - Workers Compensation, Durham & Bates Insurance

As an association manager who has members hiring varying generational and cultural teams, non-native English speakers, and those who may look and think differently than others, come to this session to better understand and become more aware of tricky and risky situations. Some of these may include toxic or risk environments, or any area we are unfamiliar with or untrained to navigate. Learn how we can be better professionals ourselves, as well as support our members, when we understand the challenges many are facing with hiring, onboard, retention and safety. This session focuses on creating an understanding around social norms, language differences and many other significant related employer responsibilities that any industry and any organization is facing or will one day soon. Be prepared!

Santiago is a workers’ compensation risk advisor and risk management consultant. He was born and raised in Quito, Ecuador and moved to the U.S. 15 years ago where he graduated from Oregon State University. He has worked on the employer’s side in safety and recruiting, as well as the carrier side for SAIF Corp. as both a Claims Adjuster and a Return-To-Work Consultant. In 2017, he made the move to the agency side where he works with commercial businesses across a variety of industries to improve and optimize their risk management program. In addition to his extensive experience in workers’ compensation, his bilingual and bicultural skills have uniquely positioned him to assist employers in working with their growing Hispanic workforce by providing workshops, presentations, and trainings to employees and employers in both English and Spanish.

2:00 – 2:30 pm

Networking Break with Exhibitors 2:30 – 3:30 pm

Closing Keynote - Managing Positive Culture Through Organizational StorytellingPresented by Robert Killen, Director, Lane Small Business Development Center

Organizational culture always exists. The critical question is whether your culture is managed with intent or left to chance. Too often, it is the latter. Join Robert Killen, Lane SBDC Director, for an in-depth look at organizational culture and how to shape it through the timeless art of storytelling.

We will explore:• How Culture Develops and Deepens• Power Stories• Gathering and Shaping Stories• Tools for Putting it All to Work

Robert is a fifth generation Oregonian with a far-reaching professional history. He has managed for-profit and non-profit organizations. He is an artist with a talent for branding who spent seven years as an art director. He spent another seven years in finance as a manager and commercial banker, helping businesses better understand and manage their resources. Over the past five years, Robert supported businesses both on the board and staff at the Springfield Area Chamber of Commerce. During that time he designed business education programs, consulted with businesses owners on various topics, and led leadership workshops. He is also dedicated to the presentation craft, as evidenced by advancing to the finals of the 2007 World Championship of Public Speaking.

3:30 pm

Closing Reception, Prize Drawings and Close of AuctionReception Sponsored by Meeting News NW

We will end our day with hosted beverages and hors d’ouevres, and acknowledge the recipients of the silent auction items! There will be prizes and fun for all!

Thank You to our 2019 Exhibitors and Sponsors*

ExHIBITORS

SPONSORS

®

Conference HostLunch, Meeting Space, & Audio

Visual Sponsor

Thursday Closing Reception Sponsor

Attendee Bags Sponsor

Wednesday Opening Night Reception Sponsor

* List current at time of print. Additional opportunities are available. Call us!

Location & LodgingAll activities of the 2019 conference will take place at the Premier Best Western Boulder Falls Inn, located at 505 Mullins Drive, Lebanon, Oregon 97355. Complimentary onsite parking is available; carpooling is always suggested. The majority of the conference will take place at the Boulder Falls Conference Center, next door to the hotel.

For those needing lodging either the night before or night of the conference, discounted lodging is available at our host hotel, Premier Best Western Boulder Falls Inn. Room night rate is $119 for a Deluxe King/Double Queen, plus applicable taxes and fees. To make a reservation, please call 541.451.1000 and reference the OSAM Annual Conference. Please speak with the reservation agent about cancellation, deposit, and other hotel policies.

How to RegisterOSAM is in the midst of a website upgrade! Please send in a printed form until further notice.

Printed registration forms can be sent to OSAM:

147 SE 102nd AvenuePortland, OR 97216fax: 503.253.9172

RegistrationSpace is limited and early registration is encouraged. Discounted registration fees are available until November 15. Consult the registration form for more information. Registration confirmations will be emailed to attendees upon processing in the OSAM office, so ensure to list a current email address. Discounted registration is offered to individual members from the same organization. Memberships are on an individual basis and will be verified in the OSAM office at the time of processing. If you are not a current member but wish to receive the discounted member rate, a completed membership application and payment must be submitted with the conference registration form.

Member and Non-Member registration includes all education sessions and electronic materials (as provided by the speaker; see below), continental breakfast, breaks, lunch, exhibits, and the two receptions (Wednesday evening and Thursday). Please indicate on the registration form if you plan to attend the receptions; there is no additional cost, but is helpful for planning/food ordering purposes.

Exhibits/SponsorshipsThere are a limited number of exhibit and sponsor opportunities available at this year’s conference. For more information, pricing and what is available, please contact Vicky Danielson, OSAM Association Manager, at 503.253.9026. You can also view forms on the OSAM website at osam.org.

Handout InformationOSAM will provide handouts for the presentations (as supplied by the speaker) via our website osam.org. Handouts will be available approximately one week prior to the conference. Registered attendees will receive an email with information on how to access handouts, as well as additional conference details. Each individual will be responsible for printing and bringing handout materials on-site if so desired.

Continuing Education (CE) CreditsAttendees who attend the entire conference are eligible for up to 4 continuing education (CE) hours. A certificate of participation will be available for individual’s own record keeping. OSAM does not submit hours on behalf of the individual attendee. Attendees should only claim credit commensurate with their level of participation in the conference.

OSAM is an official CAE Approved Provider. We will maintain records of your participation in accordance with CAE policies. This program may be applied for up to 4 credits toward your CAE application or renewal professional development requirements (specific domain areas depend on session attended).

CancellationsCancellations received on or before November 15 will receive their total registration fees minus a $50 administrative processing fee. Cancellations received after November 15 are not eligible for refunds. No-shows and same-day cancellations will not be refunded any registration fees. There is no reduction in fees for partial attendance.

Event RestrictionsSpace is limited and early registration is encouraged. In the event that room space becomes filled to capacity, some registrants will not be able to be accommodated, and will be notified. Registrations will be accepted on a first-come, first served basis. In the event of inadequate registration, weather problems or other events beyond OSAM’s control, the conference may be moved or canceled. Should this occur, an attempt will be made to contact all registrants, but there may not be any refunds.

Important Conference Information

Oregon Society of Association Management | 147 SE 102nd Ave. | Portland, OR 97216 Online registration available in November 2019 - Fax forms to 503.253.9172 | Questions? Call 503.253.9026 or email info@osam.org.

2019 OSAM Annual Conference Registration Form Thursday, December 5, 2019 | Boulder Falls Inn – Lebanon, OR

To register for the conference, please complete this form in its entirety and send with payment to the OSAM office. Due to website updates, online registration will be available in November 2019. Please complete only ONE form per person.

Full Name (Include all Designations) Badge Name (if different): Position Title Association/Company Mailing Address City State Zip Code Business Phone Email Website Is this your first time attending an OSAM conference? ⎕ Yes ⎕ No Is the above info a database change? ⎕ Yes ⎕ No

Registration Fees (per person) Please select one option below. Corporate level members receive discounted pricing for the second (and more) attendee’s registration fees. To receive member pricing, the registrant must be a current member (either as a corporate representative or individual member). Memberships are based on the membership status of each person and will be verified. Non-members may apply for membership with this conference registration to receive the discounted member rate! REGISTRATIONS MUST BE RECEIVED by Friday, November 15 for discounted pricing.

OSAM Member – FIRST Registrant Early/Discounted (by Nov. 15) Late/Onsite (after Nov. 15) ⎕ Association Executive/ED/CEO.................................................................$240 per person…………………………..$290 per person ⎕ Association Staff.........................................................................................$240 per person…………………………..$290 per person ⎕ Allied (hotelier, service provider)..............................................................$350 per person………………….………..$400 per person

OSAM Member – ADDITIONAL Registrant Name of First Registrant: ⎕ Association Executive/ED/CEO.................................................................$210 per person…………………….……..$260 per person ⎕ Association Staff.........................................................................................$210 per person………………….……….$260 per person ⎕ Allied (hotelier, service provider)..............................................................$325 per person……………….….…....….$375 per person

Non-Member – Apply for OSAM membership with this application and receive discounted member pricing! ⎕ Association Executive/ED/CEO.................................................................$500 per person…………………..…….…$550 per person ⎕ Association Staff.........................................................................................$500 per person………………………..…$500 per person ⎕ Allied (hotelier, service provider)..............................................................$700 per person………………….…..……$750 per person MEMBER/NON-MEMBER REGISTRATION AMOUNT $

Meal Selections

The following meals are included in registration fees, but asked for planning/count purposes. Please select one for each. ►I plan to attend the Wednesday evening Opening Reception (6:00 pm) ⎕ Yes ⎕ No ►I plan to attend the continental breakfast Thursday morning (8:30 – 9:00 am) ⎕ Yes ⎕ No ►I plan to attend the Thursday Closing Reception (3:30 pm) ⎕ Yes ⎕ No

Silent Auction Donations We are accepting donations for the Silent Auction taking place throughout the conference. Donated items can include overnight stays, gift baskets, etc. All proceeds will benefit the OSAM Education Fund. Donations will be accepted by registrants first as space is limited. A donation form must be completed prior to the conference, which can be found on the OSAM website osam.org. Would you like to donate an item to the auction at the conference? ⎕ Yes ⎕ No

Extra Guest Meals Only complete this section for a guest or exhibit booth personnel who are not already registered and would like to attend a specific meal only. Each of these meals is included in registration fees as selected above.

►Cont. Breakfast # @ $20 per person – Name: ►Lunch # @ $35 per person – Name:

►Reception # @ $40 per person – Name: GUEST MEALS AMOUNT $

Special Needs: If you have any special requirement which dictates advanced planning (dietary restrictions, accessibility, etc.), please let us know here – indicate name if registering a guest:

Cancellation/Refund Policy: Cancellations received on or before November 15 receive a full refund minus a $50 administrative processing fee. Cancellations received after November 15 or no-shows will not receive a refund. Registrations received after November 15 will be charged as noted above.

Payment Options: ⎕ Check ⎕ Visa ⎕ MasterCard ⎕ American Express ⎕ Discover If paying by credit card, all fields below must be completed. Fax credit card payments to 503.253.9172. (Please do NOT email forms with credit card payments.)

Card Number Expiration Date CVV Name on Card Amount Authorized $ Card Billing Address Signature City State Zip Code Email Receipt To

Registrant agrees to grant OSAM and Update Management the right to photograph or video Registrant during participation in the event. Registrant understands that any photographs or recordings may be used by OSAM and Update Management for marketing and promotional purposes, at their sole judgment and discretion, without compensation or credit to Registrant.