2019 product portfolio · and 50 (red) fitting ranges custom product style options cic...

Hear better. Live better.

®

Contract 36C791-19-D-0037

*For technical support of hearing aids with wireless connectivity only.

Clinician Support:

Customer & Audiology Support:

(866) 418-6928

For all Livio® AI product information:

StarkeyPro.com/government/livio-ai

For other products and training

opportunities:

Gov.StarkeyPro.com

Patient Support:

Veteran Technical Support:

(800) 211-7789*

Thrive® App Setup and User Support:

Starkey.com/veterans-thrive

Veteran Resources:

Starkey.com/veterans

Contact us

2019 Product PortfolioG O V ERNMEN T SER V ICE S | Effective November 2019

Product PortfolioG O V ERNMEN T SER V ICE S | Effective November 2019

© 2019 Starkey. All Rights Reserved. 85176-600 9/19 CTLG2005-04-EE-GS

Global Headquarters | 6700 Washington Avenue South | Eden Prairie, MN 55344 | 866.418.6928 | Gov.StarkeyPro.com

1

Product and Feature Enhancements

Reminders Personalized, in-ear or on-screen reminders for daily tasks such as taking medications

Auto On/Off Senses when a hearing aid is taken off the ear and goes into low power mode, saving battery life

FEATURES

Android™

Direct Streaming*

NEW

NEW

*For select devices

There’s a lot of exciting, advanced technology at work behind the scenes to make sure people wearing our latest hearing aids hear conversations clearly and effortlessly in all environments. The hearing revolution continues with new features and capabilities to our superior Livio® AI product line and Thrive® platform.

Hear better. Live better.

®

Contract 36C791-19-D-0037

*For technical support of hearing aids with wireless connectivity only.

Clinician Support:

Customer & Audiology Support:

(866) 418-6928

For all Livio® AI product information:

StarkeyPro.com/government/livio-ai

For other products and training

opportunities:

Gov.StarkeyPro.com

Patient Support:

Veteran Technical Support:

(800) 211-7789*

Thrive® App Setup and User Support:

Starkey.com/veterans-thrive

Veteran Resources:

Starkey.com/veterans

Contact us

2019 Product PortfolioG O V ERNMEN T SER V ICE S | Effective November 2019



Livio AI EcosystemArtificial intelligence is just one part of our larger ecosystem unlike any available to hearing aid wearers. Many features and technologies work seamlessly together to help patients proactively manage their wellness, enhance their listening experience and share important health data with their hearing professionals.

RemoteProgramming

Hearing Reality™

2.4 GHz+ AccessoriesRechargeable

Translate

Body Tracking

Brain Tracking

Fall Detectionand Alert

Tap Control

Thrive® Assistant

Voice-to-TextTranscription

HEARING PERFORMANCE

INT

ELLIGEN

T ASSISTANCE HEALTHABLE TE

CH

NO

LOG

Y

Self Check

3

TABLE OF CONTENTS

4 PRODUCT STYLE OPTIONS

THRIVE PLATFORM

11 2.4 GHz + NFMI TECHNOLOGY

15 FEATURE OVERVIEW

21 RECHARGEABLE

25 LIVIO AI

39 LIVIO

55 SHT 2.4 GHz ACCESSORIES

SYNERGY PLATFORM

57 900 MHz TECHNOLOGY

59 FEATURE OVERVIEW

61 MUSE iQ

77 PICASSO CUSTOM

89 SURFLINK ACCESSORIES

93 EARMOLDS

99 HEARING AID CARE

103 PART NUMBERS

Table of Contents

4

Invisible-In-Canal

IIC

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Frequency (Hz)

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60

70

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90

100

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120

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250 500 1K 2K 6K4K 8K

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30

40

50

60

70

80

90

100

110

120

250 500 1K 2K 8K4K

Picasso IIC 35 (gray), 40 (light red), and 50 (red) fitting ranges

Custom Product Style Options

CIC

Completely-In-Canal

Picasso CIC 40 (gray), 50 (black), 60 (light red), and 70 (red) fitting ranges

5

In-The-Canal/Half Shell

ITC/HS

In-The-Ear

ITE

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250 500 1K 2K 6K4K 8K

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40

50

60

70

80

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100

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250 500 1K 2K 6K4K 8K

Picasso ITE 50 (gray), 60 (light red), and 70 (red) fitting ranges

Picasso ITC/HS 40 (gray), 50 (black), 60 (light red), and 70 (red) fitting ranges

PRODUCT STYLE OPTIONS

6

Receiver-In-Canal

RIC

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Frequency (Hz)

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250 500 1K 2K 8K4KLivio AI/Livio micro RIC 312 50 (gray), 60 (black), AP 60 (light red) and AP 70 (red) fitting ranges(red) fitting ranges

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100

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250 500 1K 2K 8K4KMuse iQ micro RIC 312t50 (gray), 60 (black), AP 60 (light red) and AP 70 (red) fitting ranges

RIC Product Style Options

7

Livio AI/Livio/Muse iQ RIC R 50 (gray), 60 (black), AP 60 (light red) and AP 70 (red) fitting ranges

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250 500 1K 2K 8K4K

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250 500 1K 2K 8K4K

50 GAIN40 GAIN 60 GAIN

RIC Receiver Options


Livio AI/Livio RIC 312 50 (gray), 60 (black), AP 60 (light red) and AP 70 (red) fitting ranges

8

Behind-The-Ear

BTE

Muse iQ mini BTE 312 fitting range

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Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

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120

250 500 1K 2K 8K4K

Livio AI/Livio BTE 13 fitting range

-10

0

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120250 500 1K 2K 8K4K

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BTE Product Style Options

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250 500 1K 2K 8K4KMuse iQ Power Plus BTE 13 fitting range

9


1010

DISCOVER

THRIVE PLATFORM2.4 GHz + NFMI TECHNOLOGY

1Starkey Hearing Technology CSAT Survey. 2Over previous platform, based on test box measurements. 3Sarampolis et al.

The hearing revolution continues

The world of sound is complex. Within any given environment, not only are there many sound sources, but their importance, level and spatial location can vary at any given moment.

With three times more digital signal processing (DSP), the industry’s only multi-core twin compressor and our dual radio system, the Thrive platform that is driving Livio AI and Livio, has been engineered to handle even the most complex situations.

98% sound quality

satisfaction1

50% reduction in

dynamic noise2

10% listening effort

reduction3

12

THRIVE PLATFORM2.4 GHZ + NFMI TECHNOLOGY

Feedback Control

Best-in-class comprehensive feedback management system.

Speech Optimization

Our proprietary multi-segment compression architecture combines speech audibility and overall comfort.

QuietReduces circuit noise over a wider range of input levels, providing a high-fidelity listening experience regardless of the level of background noise.

WindNoise reduction algorithm designed to provide supreme comfort for wind noise.

Transient Noise Reduction

Provides the Thrive platform with extremely fast processing capabilities eliminating, or significantly reducing, sharp impulse sounds.

Surface NanoShield

Coated-on components, cases and Hear Clear™ wax traps, Surface™ NanoShield gives patients next-generation moisture and wax repellent to ensure reliability and durability.

CROS Technology*

A solution for single-sided hearing loss that enables streaming between your hearing aids to deliver exceptional sound quality.

Comfort features

ensure patients

enjoy wearing

their hearing aids

*Excludes micro RIC 312.

Comfort and personalization redefi ned

13

Personalization

features ensure

clinicians are

able to provide

the best care for

their patients

Speech Indicators for Memory

For each memory programmed, an extensive list of descriptive words is available, allowing clinicians to choose the most meaningful indicators for their patient.

Smart VCAllows for the gain to increase in all the channels not already at maximum, giving a desired and needed increase in loudness.

Frequency Lowering

Enhances real-time audibility by identifying high-frequency speech cues and replicating them in lower frequencies.

Music Enhancement

The dedicated music compressor in Livio AI and Livio hearing aids is designed for a more dynamic input and a broader frequency response. Inspire X software includes music adjustment controls so clinicians can quickly and easily match the subjective tastes of their patients.

Tinnitus Technology

Our patent-pending tinnitus solution is designed with personalization and flexibility in mind.

THRIVE FEATURES

14

As the first-ever hearing aid to feature integrated sensors and artificial intelligence, Livio AI is a multi-purpose device that redefines what a hearing aid can do. Along with superior sound quality, Livio AI opens new gateways to better health and the world of information.

Livio hearing aids are a great option for patients who aren’t looking for health information but still want superior sound quality, personalized control, Self Check and memory management.

&

15

Feature Overview

FeatureLivio AI

Healthable Hearing Technology

LivioPremium

Technology

Healthable™ Technology:

Brain and Body Tracking

Fall Alert

Intelligent Assistance:

Self Check

Tap Control

Thrive Assistant

Transcribe

Translate

FeatureLivio AI


LivioPremium

Technology

Sound Imaging:Channels | Bands 24 24

Speech Optimization

Music Optimization:

Music Adaptation 1 2 3 4 1 2 3 4

E2E Music Adaptation

Ear-to-Ear Technology:

E2E Wind Noise Management 1 2 3 4 1 2 3 4E2E Machine Noise Adaptation 1 2 3 4 1 2 3 4

E2E Directionality

E2E Phone Streaming*

Sound Manager:

Auto Music 1 2 3 4 1 2 3 4Quiet 1 2 3 4 1 2 3 4

Spatial Speech Enhancement*

Machine Noise Up to 20 dB of reduction

Up to 20 dB of reduction

Speech in Noise Up to 20 dB of reduction


Transient Noise Reduction Up to 15 dBof reduction


Wind Up to 30 dB of reduction


HE

AR

ING

RE

ALI

TY

FeatureLivio AI


LivioPremium

Technology

Directional Processing:

Immersion

Adaptive

Dynamic

Directional

Feedback Management

Frequency Lowering

Tinnitus Technology

CROS System

Rechargeable**

Telecoil***

2.4 GHz Accessory Compatibility

Platform Thrive Thrive

Compatible AppThrive

Hearing ControlThrive

Hearing Control

HE

AR

ING

RE

ALI

TY

*Excludes micro RIC 312 style | **RIC R style only | ***Select styles only

THRIVE FEATURES

1616

Why artifi cial intelligence in a hearing aid?

Artificial intelligence (AI) makes it possible for hearing aids to learn on their own. As they learn more about the user's environment, they can adapt and adjust automatically to provide fantastic sound wherever the user goes. With their hearing aids doing all that work, the patient can focus on enjoying their day.

AI also gives hearing aids the power to do much more than help people hear better. Features like tracking health activities, detecting a fall, translating languages and serving as an information assistant can all be done easily using the artificial intelligence in our hearing aids.

17

THRIVE APP


Auto On/Off Senses when a hearing aid is taken off the ear and goes into low power mode, saving battery life

FEATURESNEW

Do more with the Thrive AppThe Thrive® Hearing Control App gives the user full control over their hearing aids using their smartphone. Like a TV remote, it lets people adjust volume, switch memories and manage other features that hearing aids couldn’t do until now, like language translation, health activity tracking and more.

18

Healthable™ Technology Features:Available with Livio AI products

Auto On/Off

Senses when a hearing aid is taken off the ear and goes into low power mode, saving battery life.

Thrive Hearing Control AppThe Thrive app offers features designed to enhance your patient's listening and life experiences.

Body and Brain Health Tracking

Sensors are integrated into your Livio AI hearing aids so you can track your brain and body activity via the Thrive app.

Fall Alert

With integrated sensors, Fall Alert can detect falls and send alert messages to selected contacts.

Tap Control

Tap your ear twice to start & stop streaming audio from a Starkey Hearing Technologies™ accessory.

Transcribe

It’s like closed-captioning for real life. Conversations are transcribed so you can read what's being said.

Language Translation

Easily communicate with people who speak other languages via the easy-to-use translation tool in your Thrive app. (Requires an internet connection.)

19

Premium Technology Features:Available with Livio AI & Livio products

Remote ControlChange volume and switch memories with your smartphone

Phone CallsAnswer calls and hear the conversation streamed directly to your hearing aids using compatible devices

Personalized ControlMake personalized, real-time adjustments

Find My Hearing AidsEasily locate lost hearing aids

Self CheckAllows you to perform a diagnostic test of your hearing aid components

Thrive AssistantYou can conveniently troubleshoot hearing aid and accessory issues and ask a question like, "How do I customize my hearing aid settings?"

Adaptive Car ModeHearing aids automatically change toreduce the annoying sounds of driving

Siri IntegrationHave Siri® read texts and emails directly to your hearing aids (available with Apple® devices)

Auto Experience ManagerAutomatically adjusts loudness over time to help you transition your new hearing experience comfortably

Personalized MemoriesCreate custom memories, and geotag memories so adjustments occur automatically when you return to that location


THRIVE APP

20

Rechargeable — smart, convenient, reliable

Rechargeable —

Livio AI is available in a rechargeable solution with supreme sound quality. With this system, the patient gets a complete package — an award-winning hearing aid, a powerful charger for everyday home use, an optional portable charging solution they can leave at the office or take with them when they travel.

• The longest-lasting Healthable® rechargeable hearing aid

• An all-in-one universal charger and optional Mini Turbo Charger

• CROS compatibility

• The smallest 2.4 GHz rechargeable RIC with integrated sensors

• 24-hour use on a single charge

21

RECHARGEABLE

22

RECHARGEABLE

Added portability: Mini Turbo Charger

Powerful: This charging optiongives you a 3.5 hour charge in just 7 minutes or a full charge in under 3 hours.

Portable:Delivering powerful, pocket-sized convenience.

Multiple charges:A fully-charged Mini Turbo Charger will charge a pair of hearing aids up to four times.

LED charging indicators: Patients know when their hearing aids are charging and when charging is complete. While charging the on-board battery with the provided cord, the 4 LEDs will be:

Glowing Green = Charging

Solid Green = Fully Charged

Blinking Red = Error State

All four LEDs glowing in series = Turbo Charge

23

RECHARGEABLE

Charger on-board battery LED indicators

LED charging indicators: Patients know when their hearing aids are charging and when charging is complete.

Easy-open case:Small, covered and easy-to-use charger case that can be used to carry and store hearing aids when not in use.

All-in-one charger: Holds enough charge to provide portable charging 3 times without plugging into the wall.

All-in-one Universal Charger

> 75% battery life

< 75% battery life

< 50% battery life

< 25% battery life

= Charger lowGlowing Green = Charging

Solid Green = Fully Charged *

Blinking Red = Error State

*If you are charging without cord, the LEDs will turn off when charged, to save battery.

24

BronzeSlate Sterling ChampagneBright White with Sterling

Black Espresso

RECEIVER-IN-CANAL RECHARGEABLE

RIC RLivio AI

Fitting Range

Color Guide

Matrices: 107/40, 115/50, 120/60

StandardColors

Patient Features• Tinnitus Technology

• Wireless Connectivity

• CROS System

• Lithium-Ion Rechargeable

• Telecoil

• Dual Radio (2.4 GHz + NFMI)

Ear-to-Ear Streaming

Accessories• SHT TV Streamer

• SHT Remote Mic Plus

• SHT Mini Remote Mic

• SHT Remote Control

• SHT Programmer

• Mini Turbo Charger

Livio AI Technology• Integrated Sensors

• Natural User Interface Tap Control

• Additional Thrive app feature options

RIC R 60

RIC R 50

RIC R 40

Hea

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HL

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Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

110

120

250 500 1K 2K 8K4K

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000 10

20

30

40

50

60

70

80

90

50

60

70

80

90

100

110

120

130

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000

10

20

30

40

50

60

70

70

60

80

90

100

110

120

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

0

10

20

30

40

50

60

70

80

45

55

65

75

85

95

105

115

125

100 1000 10000

Matrix 120/60

Matrix 107/40

Matrix 115/50

Matrices: 107/40, 115/50, 120/60

Battery Size: Encased 312

60 Gain Data 60 Gain Data50 Gain Data 50 Gain Data40 Gain Data 40 Gain Data

Measurement ANSI/IEC 2cc Coupler

IEC OES Coupler

ANSI/IEC 2cc Coupler

IEC OES Coupler


IEC OES Coupler

Peak OSPL90 (dB SPL) 107 120 115 127 120 131

HFA OSPL90 (dB SPL) 102 N/A 109 N/A 117 N/A

RTF OSPL90 (dB SPL) N/A 112 N/A 119 N/A 127

Peak Gain (dB) 40 52 50 63 60 71

HFA Full-On Gain (dB) 35 N/A 45 N/A 56 N/A

RTF Full-On Gain (dB) N/A 43 N/A 55 N/A 65

Frequency Range (Hz) <100-9400 <100-9400 <100-9600 <100-9600 <100-9200 <100-9600

Reference Test Freq. (kHz) N/A 1.6 N/A 1.6 N/A 1.6

HFA Frequencies (kHz) 1.0,1.6,2.5 N/A 1.0,1.6,2.5 N/A 1.0,1.6,2.5 N/A

Reference Test Gain (dB) 25 36 32 44 40 52

Equivalent Input Noise (dB) 26 26 26 26 26 26

Harmonic Distortion

500 Hz (%) <3 <3 <3 <3 <3 <3

800 Hz (%) <3 <3 <3 <3 <3 <3

1600 Hz (%) <3 <3 <3 <3 <3 <3


IEC OES Coupler


IEC OES Coupler


IEC OES Coupler

Induction Coil Sensitivity

HFA SPLITS (ANSI) (dB SPL) 83 N/A 89 N/A 97 N/A

MASL (IEC) (dB SPL) 64 N/A 75 N/A 84 N/A

Estimated Battery Life for 16-Hour Day

Li-Ion Rechargeable Battery (hrs) Up to 24 hours*

Up to 24 hours*

Up to 24 hours*

Up to 24 hours*

Up to 24 hours*

Up to 24 hours*

Tinnitus Therapy Stimulus

Max RMS Output (dB SPL) 87 87 87

Weighted RMS Output Level (dB SPL) 87 87 87

Max 1/3 Octave Output (dB SPL) 87 87 87

*Results will vary based on wireless and feature usage.

25

LIVIO AITHRIVE PLATFORM

26

Absolute Power


Black Espresso


RIC R APLivio AI

Fitting Range

Color Guide

RIC R 70

RIC R 60

StandardColors F

OG

50

(d

B)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000 10

20

30

40

50

60

70

80

90

50

60

70

80

90

100

110

120

130

Matrix 123/60

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000

100

20

30

40

50

60

70

80

90

60

70

80

90

100

110

120

130

140

Matrix 130/70

Hea

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HL

)

Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

110

120

250 500 1K 2K 8K4KAccessories• SHT TV Streamer




• SHT Programmer





Matrices: 123/60, 123/65, 130/70




• CROS System


• Telecoil



LIVIO AITHRIVE PLATFORM

27


IEC OES Coupler


IEC OES Coupler

Peak OSPL90 (dB SPL) 123 133 130 140

HFA OSPL90 (dB SPL) 117 N/A 124 N/A

RTF OSPL90 (dB SPL) N/A 130 N/A 139

Peak Gain (dB) 60 70 70 81

HFA Full-On Gain (dB) 54 N/A 65 N/A

RTF Full-On Gain (dB) N/A 66 N/A 78

Frequency Range (Hz) <100-5500 <100-5700 <100-5800 <100-5700

Reference Test Freq. (kHz) N/A 1.6 N/A 1.6

HFA Frequencies (kHz) 1.0,1.6,2.5 N/A 1.0,1.6,2.5 N/A

Reference Test Gain (dB) 40 55 47 64

Equivalent Input Noise (dB) 26 26 26 26

Harmonic Distortion

500 Hz (%) <3 <3 <3 <3

800 Hz (%) <3 <3 <3 <3

1600 Hz (%) <3 <3 <3 <3

70 Gain Data70 Gain Data 60 Gain Data60 Gain Data

LIVIO AI PRODUCTS



IEC OES Coupler


IEC OES Coupler


HFA SPLITS (ANSI) (dB SPL) 97 N/A 103 N/A

MASL (IEC) (dB SPL) 83 N/A 93 N/A

Estimated Lithium-Ion Battery Life


Up to 24hours*

Up to 24 hours*

Up to 24 hours*


Max RMS Output (dB SPL) 87 87

Weighted RMS Output Level (dB SPL)

87 87

Max 1/3 Octave Output (dB SPL)

87 87

28


Black Espresso

RECEIVER-IN-CANALRIC 312Livio AI

Fitting Range

Color Guide

RIC 312 60

RIC 312 50

RIC 312 40

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000 10

20

30

40

50

60

70

80

90

50

60

70

80

90

100

110

120

130

Matrix 120/60

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000

10

20

30

40

50

60

70

70

60

80

90

100

110

120

Matrix 107/40

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

0

10

20

30

40

50

60

70

80

45

55

65

75

85

95

105

115

125

100 1000 10000

Matrix 115/50


Color GuideStandardColors

Hea

rin

g L

evel

in d

B (

HL

)

Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

110

120

250 500 1K 2K 8K4K



• CROS System

• Dual Radio (2.4 GHz + NFMI) Ear-to-Ear Streaming





• SHT Programmer




Matrices: 107/40, 115/50, 120/60 Battery Size: 312

29

LIVIO AI PRODUCTS



IEC OES Coupler


IEC OES Coupler


IEC OES Coupler

Peak OSPL90 (dB SPL) 107 120 115 127 120 131



Peak Gain (dB) 40 52 50 63 60 71








Harmonic Distortion

500 Hz (%) <3 <3 <3 <3 <3 <3

800 Hz (%) <3 <3 <3 <3 <3 <3

1600 Hz (%) <3 <3 <3 <3 <3 <3


IEC OES Coupler


IEC OES Coupler


IEC OES Coupler

ANSI/IEC Battery Current (mA) 1.8* 1.7* 1.9* 1.8* 2.1* 2.0*

Idle Current (mA) 1.7* 1.7* 1.7* 1.7* 1.8* 1.9*


312 Zinc Air (days) 4-7* 4-7* 4-7* 4-7* 4-7* 4-7*





*Results will vary based on wireless usage.

30

StandardColors


Black Espresso

Hea

rin

g L

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in d

B (

HL

)

Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

110

120

250 500 1K 2K 8K4K

RECEIVER-IN-CANALRIC 312 AP

Absolute Power

Livio AI

Fitting Range

Color Guide

RIC 312 70 AP

RIC 312 60 AP

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000 10

20

30

40

50

60

70

80

90

50

60

70

80

90

100

110

120

130

Matrix 123/60

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000

100

20

30

40

50

60

70

80

90

60

70

80

90

100

110

120

130

140

Matrix 130/70


Color Guide

Matrices: 123/60, 123/65, 130/70

Battery Size: 312





• SHT Programmer






• CROS System


31

LIVIO AI PRODUCTS


IEC OES Coupler


IEC OES Coupler

Peak OSPL90 (dB SPL) 123 133 130 140



Peak Gain (dB) 60 70 70 81








Harmonic Distortion

500 Hz (%) <3 <3 <3 <3

800 Hz (%) <3 <3 <3 <3

1600 Hz (%) <3 <3 <3 <3


IEC OES Coupler


IEC OES Coupler

ANSI/IEC Battery Current (mA)

1.7* 1.7* 1.9* 1.8*

Idle Current (mA) 1.7* 1.7* 1.7* 1.7*

Estimated Battery Lifefor 16-Hour Day

312 Zinc Air (days) 4-7* 4-7* 4-7* 4-7*




87 87


87 87



32

StandardColors


Black Espresso

RECEIVER-IN-CANALmRIC 312Livio AI

Fitting Range

Color Guide

Hea

rin

g L

evel

in d

B (

HL

)

Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

110

120

250 500 1K 2K 8K4K mRIC 312 60

mRIC 312 50

mRIC 312 40

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000 10

20

30

40

50

60

70

80

90

50

60

70

80

90

100

110

120

130

Matrix 120/60

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000

10

20

30

40

50

60

70

70

60

80

90

100

110

120

Matrix 107/40

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

0

10

20

30

40

50

60

70

80

45

55

65

75

85

95

105

115

125

100 1000 10000

Matrix 115/50







• SHT Programmer





33

LIVIO AI PRODUCTS



IEC OES Coupler


IEC OES Coupler


IEC OES Coupler

Peak OSPL90 (dB SPL) 107 120 115 127 120 131



Peak Gain (dB) 40 52 50 63 60 71








Harmonic Distortion

500 Hz (%) <3 <3 <3 <3 <3 <3

800 Hz (%) <3 <3 <3 <3 <3 <3

1600 Hz (%) <3 <3 <3 <3 <3 <3


IEC OES Coupler


IEC OES Coupler


IEC OES Coupler


Idle Current (mA) 1.7* 1.7* 1.7* 1.7* 1.8* 1.9*


312 Zinc Air (days) 4-7* 4-7* 4-7* 4-7* 4-7* 4-7*






34

StandardColors


Black Espresso

RECEIVER-IN-CANALmRIC 312 AP

Absolute Power

Livio AI

Fitting Range

Color Guide

mRIC 312 70 AP

mRIC 312 60 APHea

rin

g L

evel

in d

B (

HL

)

Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

110

120

250 500 1K 2K 8K4K

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000 10

20

30

40

50

60

70

80

90

50

60

70

80

90

100

110

120

130

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000

100

20

30

40

50

60

70

80

90

60

70

80

90

100

110

120

130

140

Matrix 123/60

Matrix 130/70







• SHT Programmer




Matrices: 123/60, 123/65, 130/70

Battery Size: 312

35

LIVIO AI PRODUCTS


IEC OES Coupler


IEC OES Coupler

Peak OSPL90 (dB SPL) 123 133 130 140



Peak Gain (dB) 60 70 70 81








Harmonic Distortion

500 Hz (%) <3 <3 <3 <3

800 Hz (%) <3 <3 <3 <3

1600 Hz (%) <3 <3 <3 <3


IEC OES Coupler


IEC OES Coupler


1.7* 1.7* 1.9* 1.8*

Idle Current (mA) 1.7* 1.7* 1.7* 1.7*


312 Zinc Air (days) 4-7* 4-7* 4-7* 4-7*




87 87


87 87



36

StandardColors


Black Espresso

BEHIND-THE-EARBTE 13Livio AI

Hea

rin

g L

evel

in d

B (

HL

)

Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

110

120

250 500 1K 2K 8K4K BTE 13 70

Fitting Range

Color Guide

BEHIND-THE-EARBTE 13Livio AI

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

20

25

30

35

40

45

50

55

60

65

70

75

80

85

90

95

100

105

110

115

120

125

130

100 1000 10000

70

75

80

Matrix 130/70with Earhook

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

20

25

30

35

40

45

50

55

60

65

70

75

80

70

75

80

85

90

95

100

105

110

115

120

125

130

100 1000 10000

Matrix 130/70with Thin Tube

Matrix: 130/70 Battery Size: 13



• CROS System

• Telecoil






• SHT Programmer




37

LIVIO AI PRODUCTS


IEC OES Coupler


IEC OES Coupler

Peak OSPL90 (dB SPL) 130 136 124 129



Peak Gain (dB) 70 76 68 73








Harmonic Distortion

500 Hz (%) <3 <3 <3 <3

800 Hz (%) <5 <5 <3 <3

1600 Hz (%) <3 <3 <3 <3


IEC OES Coupler


IEC OES Coupler





1.9* 1.8* 1.9* 1.8*

Idle Current (mA) 1.7* 1.7* 1.7* 1.7*


13 Zinc Air (days) 7-11* 7-11* 7-11* 7-11*




87 87


87 87


87 87

(Size 3, Occluded) (Size 3, Occluded)

Thin TubeEarhook Earhook Thin Tube


38


Black Espresso


RIC RLivio

Fitting Range

Color Guide

RIC R 60

RIC R 50

RIC R 40

StandardColors

Hea

rin

g L

evel

in d

B (

HL

)

Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

110

120

250 500 1K 2K 8K4K

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000 10

20

30

40

50

60

70

80

90

50

60

70

80

90

100

110

120

130

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000

10

20

30

40

50

60

70

70

60

80

90

100

110

120

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

0

10

20

30

40

50

60

70

80

45

55

65

75

85

95

105

115

125

100 1000 10000

Matrix 107/40

Matrix 115/50

Matrix 120/60



• CROS System


• Telecoil







• SHT Programmer


Livio Technology• Optional Thrive app for Personalized Control

Matrices: 107/40, 115/50, 120/60




IEC OES Coupler


IEC OES Coupler


IEC OES Coupler

Peak OSPL90 (dB SPL) 107 120 115 127 120 131



Peak Gain (dB) 40 52 50 63 60 71








Harmonic Distortion

500 Hz (%) <3 <3 <3 <3 <3 <3

800 Hz (%) <3 <3 <3 <3 <3 <3

1600 Hz (%) <3 <3 <3 <3 <3 <3


IEC OES Coupler


IEC OES Coupler


IEC OES Coupler






Up to 24 hours*

Up to 24 hours*

Up to 24 hours*

Up to 24 hours*

Up to 24 hours*






LIVIOTHRIVE PLATFORM

39

40

Absolute Power


Black Espresso


RIC R APLivio

Fitting Range

Color Guide

RIC R 70

RIC R 60

StandardColors F

OG

50

(d

B)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000 10

20

30

40

50

60

70

80

90

50

60

70

80

90

100

110

120

130

Matrix 123/60

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000

100

20

30

40

50

60

70

80

90

60

70

80

90

100

110

120

130

140

Matrix 130/70

Hea

rin

g L

evel

in d

B (

HL

)

Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

110

120

250 500 1K 2K 8K4K



• CROS System


• Telecoil







• SHT Programmer



Matrices: 123/60, 123/65, 130/70


LIVIOTHRIVE PLATFORM

41

LIVIO PRODUCTS


IEC OES Coupler


IEC OES Coupler

Peak OSPL90 (dB SPL) 123 133 130 140



Peak Gain (dB) 60 70 70 81








Harmonic Distortion

500 Hz (%) <3 <3 <3 <3

800 Hz (%) <3 <3 <3 <3

1600 Hz (%) <3 <3 <3 <3


IEC OES Coupler


IEC OES Coupler





Li-Ion Rechargeable Battery (hrs)Up to 24 hours*

Up to 24 hours*

Up to 24 hours*

Up to 24 hours*




87 87


87 87



42


Black Espresso

Hea

rin

g L

evel

in d

B (

HL

)

Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

110

120

250 500 1K 2K 8K4K

RECEIVER-IN-CANALRIC 312Livio

Fitting Range

Color Guide

RIC 312 60

RIC 312 50

RIC 312 40

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000 10

20

30

40

50

60

70

80

90

50

60

70

80

90

100

110

120

130

Matrix 120/60

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000

10

20

30

40

50

60

70

70

60

80

90

100

110

120

Matrix 107/40

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

0

10

20

30

40

50

60

70

80

45

55

65

75

85

95

105

115

125

100 1000 10000

Matrix 115/50

RECEIVER-IN-CANALRIC 312Livio

StandardColors



• CROS System







• SHT Programmer



43

LIVIO PRODUCTS




IEC OES Coupler


IEC OES Coupler


IEC OES Coupler

Peak OSPL90 (dB SPL) 107 120 115 127 120 131



Peak Gain (dB) 40 52 50 63 60 71








Harmonic Distortion

500 Hz (%) <3 <3 <3 <3 <3 <3

800 Hz (%) <3 <3 <3 <3 <3 <3

1600 Hz (%) <3 <3 <3 <3 <3 <3


IEC OES Coupler


IEC OES Coupler


IEC OES Coupler


Idle Current (mA) 1.7* 1.7* 1.7* 1.7* 1.8* 1.9*


312 Zinc Air (days) 4-7* 4-7* 4-7* 4-7* 4-7* 4-7*





44

StandardColors


Black Espresso

Hea

rin

g L

evel

in d

B (

HL

)

Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

110

120

250 500 1K 2K 8K4K

RECEIVER-IN-CANALRIC 312 AP

Absolute Power

Livio

Fitting Range

Color Guide

RIC 312 70 AP

RIC 312 60 AP

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000 10

20

30

40

50

60

70

80

90

50

60

70

80

90

100

110

120

130

Matrix 123/60

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000

100

20

30

40

50

60

70

80

90

60

70

80

90

100

110

120

130

140

Matrix 130/70



• CROS System







• SHT Programmer


Matrices: 123/60, 123/65, 130/70

Battery Size: 312

45

LIVIO PRODUCTS


IEC OES Coupler


IEC OES Coupler

Peak OSPL90 (dB SPL) 123 133 130 140



Peak Gain (dB) 60 70 70 81








Harmonic Distortion

500 Hz (%) <3 <3 <3 <3

800 Hz (%) <3 <3 <3 <3

1600 Hz (%) <3 <3 <3 <3


IEC OES Coupler


IEC OES Coupler


1.7* 1.7* 1.9* 1.8*

Idle Current (mA) 1.7* 1.7* 1.7* 1.7*


312 Zinc Air (days) 4-7* 4-7* 4-7* 4-7*




87 87


87 87



46

StandardColors


Black Espresso

RECEIVER-IN-CANALmRIC 312Livio

Fitting Range

Color Guide

Hea

rin

g L

evel

in d

B (

HL

)

Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

110

120

250 500 1K 2K 8K4K mRIC 312 60

mRIC 312 50

mRIC 312 40







• SHT Programmer


FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000 10

20

30

40

50

60

70

80

90

50

60

70

80

90

100

110

120

130

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000

10

20

30

40

50

60

70

70

60

80

90

100

110

120

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

0

10

20

30

40

50

60

70

80

45

55

65

75

85

95

105

115

125

100 1000 10000

Matrix 107/40

Matrix 115/50

Matrix 120/60


47

LIVIO PRODUCTS


Measurement ANSI/IEC 2cc Coupler IEC OES Coupler ANSI/IEC 2cc Coupler IEC OES Coupler ANSI/IEC 2cc Coupler IEC OES Coupler

Peak OSPL90 (dB SPL) 107 120 115 127 120 131HFA OSPL90 (dB SPL) 102 N/A 109 N/A 117 N/ARTF OSPL90 (dB SPL) N/A 112 N/A 119 N/A 127Peak Gain (dB) 40 52 50 63 60 71HFA Full-On Gain (dB) 35 N/A 45 N/A 56 N/ARTF Full-On Gain (dB) N/A 43 N/A 55 N/A 65Frequency Range (Hz) <100-9400 <100-9400 <100-9600 <100-9600 <100-9200 <100-9600Reference Test Freq. (kHz) N/A 1.6 N/A 1.6 N/A 1.6HFA Frequencies (kHz) 1.0,1.6,2.5 N/A 1.0,1.6,2.5 N/A 1.0,1.6,2.5 N/AReference Test Gain (dB) 25 36 32 44 40 52Equivalent Input Noise (dB) 26 26 26 26 26 26Harmonic Distortion500 Hz (%) <3 <3 <3 <3 <3 <3800 Hz (%) <3 <3 <3 <3 <3 <31600 Hz (%) <3 <3 <3 <3 <3 <3

Measurement ANSI/IEC 2cc Coupler IEC OES Coupler ANSI/IEC 2cc Coupler IEC OES Coupler ANSI/IEC 2cc Coupler IEC OES Coupler


Idle Current (mA) 1.7* 1.7* 1.7* 1.7* 1.8* 1.9*Estimated Battery Life for 16-Hour Day312 Zinc Air (days) 4-7* 4-7* 4-7* 4-7* 4-7* 4-7*

Tinnitus Therapy StimulusMax RMS Output (dB SPL) 87 87 87Weighted RMS Output Level (dB SPL) 87 87 87Max 1/3 Octave Output (dB SPL) 87 87 87


47

LIVIO PRODUCTS



IEC OES Coupler


IEC OES Coupler


IEC OES Coupler

Peak OSPL90 (dB SPL) 107 120 115 127 120 131



Peak Gain (dB) 40 52 50 63 60 71








Harmonic Distortion

500 Hz (%) <3 <3 <3 <3 <3 <3

800 Hz (%) <3 <3 <3 <3 <3 <3

1600 Hz (%) <3 <3 <3 <3 <3 <3


IEC OES Coupler


IEC OES Coupler


IEC OES Coupler


Idle Current (mA) 1.7* 1.7* 1.7* 1.7* 1.8* 1.9*


312 Zinc Air (days) 4-7* 4-7* 4-7* 4-7* 4-7* 4-7*






48

StandardColors


Black Espresso

RECEIVER-IN-CANALmRIC 312 AP

Absolute Power

Livio

Fitting Range

Color Guide

mRIC 312 70 AP

mRIC 312 60 AP







• SHT Programmer


Hea

rin

g L

evel

in d

B (

HL

)

Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

110

120

250 500 1K 2K 8K4K

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000 10

20

30

40

50

60

70

80

90

50

60

70

80

90

100

110

120

130

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000

100

20

30

40

50

60

70

80

90

60

70

80

90

100

110

120

130

140

Matrix 123/60

Matrix 130/70

Matrices: 123/60, 123/65, 130/70

Battery Size: 312

49

LIVIO PRODUCTS


IEC OES Coupler


IEC OES Coupler

Peak OSPL90 (dB SPL) 123 133 130 140



Peak Gain (dB) 60 70 70 81








Harmonic Distortion

500 Hz (%) <3 <3 <3 <3

800 Hz (%) <3 <3 <3 <3

1600 Hz (%) <3 <3 <3 <3


IEC OES Coupler


IEC OES Coupler


1.7* 1.7* 1.9* 1.8*

Idle Current (mA) 1.7* 1.7* 1.7* 1.7*


312 Zinc Air (days) 4-7* 4-7* 4-7* 4-7*




87 87


87 87



51

LIVIO PRODUCTS

Measurement ANSI/IEC 2cc Coupler IEC OES Coupler ANSI/IEC 2cc Coupler IEC OES Coupler

Peak OSPL90 (dB SPL) 130 136 124 129



Peak Gain (dB) 70 76 68 73








Harmonic Distortion

500 Hz (%) <3 <3 <3 <3

800 Hz (%) <5 <5 <3 <3

1600 Hz (%) <3 <3 <3 <3





ANSI/IEC Battery Current (mA) 1.9* 1.8* 1.9* 1.8*

Idle Current (mA) 1.7* 1.7* 1.7* 1.7*


13 Zinc Air (days) 7-11* 7-11* 7-11* 7-11*



Weighted RMS Output Level (dB SPL) 87 87

Max 1/3 Octave Output (dB SPL) 87 87





50

StandardColors


Black Espresso

Hea

rin

g L

evel

in d

B (

HL

)

Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

110

120

250 500 1K 2K 8K4K BTE 13 70

BEHIND-THE-EARBTE 13Livio

Fitting Range

Color Guide

51

LIVIO PRODUCTS


Peak OSPL90 (dB SPL) 130 136 124 129



70 76 68 73








Harmonic Distortion

<3 <3 <3 <3

<5 <5 <3 <3

<3 <3 <3 <3





ANSI/IEC Battery Current (mA) 1.9* 1.8* 1.9* 1.8*

Idle Current (mA) 1.7* 1.7* 1.7* 1.7*


13 Zinc Air (days) 7-11* 7-11* 7-11* 7-11*



Weighted RMS Output Level (dB SPL) 87 87






BEHIND-THE-EARBTE 13Livio

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

20

25

30

35

40

45

50

55

60

65

70

75

80

85

90

95

100

105

110

115

120

125

130

100 1000 10000

70

75

80


FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

20

25

30

35

40

45

50

55

60

65

70

75

80

70

75

80

85

90

95

100

105

110

115

120

125

130

100 1000 10000




• CROS System

• Telecoil






• SHT Programmer


Matrix: 130/70 Battery Size: 13

51

LIVIO PRODUCTS


IEC OES Coupler


IEC OES Coupler

Peak OSPL90 (dB SPL) 130 136 124 129



Peak Gain (dB) 70 76 68 73








Harmonic Distortion

500 Hz (%) <3 <3 <3 <3

800 Hz (%) <5 <5 <3 <3

1600 Hz (%) <3 <3 <3 <3


IEC OES Coupler


IEC OES Coupler





1.9* 1.8* 1.9* 1.8*

Idle Current (mA) 1.7* 1.7* 1.7* 1.7*


13 Zinc Air (days) 7-11* 7-11* 7-11* 7-11*




87 87


87 87


87 87




52

The Starkey CROS System includes products specifically designed for patients who need sound routed to a better hearing ear. Starkey’s CROS solution transmits sound wirelessly from a microphone placed on a patient’s unaidable ear to a receiver fitted on a patient’s better hearing ear. Devices can also be configured as a BiCROS solution for patients who need amplification in their better hearing ear.

• Clear and consistent wireless streaming using 2.4 GHz + NFMI technology

• Acuity® OS 2 brings audibility and speech understanding to patients in any environment

• Full Acuity® Immersion Directionality on the CROS transmitter

• Telecoil standard in Livio AI and Livio CROS receivers

• Compatible with 2.4 GHz Starkey Hearing Technologies™ accessories

Special Features Compatibility

Battery Information

RIC R, RIC 312 & BTE 13

Livio AI/Livio RIC R CROS is compatible with Livio AI/Livio RIC R

Livio AI/Livio RIC 312 CROS is compatible with Livio AI/Livio RIC 312

Livio AI/Livio BTE 13 CROS is compatible with Livio AI/Livio BTE 13

Model Battery size IEC code ANSI code

Livio AI/Livio RIC R CROS N/A N/A N/A

Livio AI/Livio RIC 312 CROS 312 PR41 7002ZD

Livio AI/Livio BTE 13 CROS 13 PR48 7002ZD

CROS System

Livio AILivio

53

Audio Quality: 20 kHz sampling frequency

Audio InformationRadio Information

Standards Applied

Antenna type: Coil wrapped on ferrite core

Operation frequency: 10.281 MHz NFMI

Occupied bandwidth(99% BW):

400 kHz

Modulation: 8 DPSK

Operating range: 30 cm

Wearing options: Receiver-In-Canal and Behind-The-Ear

Use case:Streaming of audio signal to receiving hearing aid on the other ear

USA

RIC 312 FCC ID:

EOA-24LIVIOR312

RIC R FCC ID:

EOA-24LIVIORCHG

BTE 13 FCC ID:

EOA-24LIVIOB13

General Information

Transportation and storage conditions for Zinc Air Products:

-40°C (-40°F) to +60°C (140°F) and 10%-95% rH. Your hearing aids are designed to operate beyond the range of temperatures comfortable to you, from very cold up

to 50°C (122°F).

Transportation and storage conditions for the RIC R:

Your hearing aids and charger should be stored within the temperature and humidity ranges of -10°C (14°F) to +45°C (113°F) and 10%-95% rH. The charging temperature range is between 0°C (32°F) and 40°C (104°F). Your hearing aids are designed to operate beyond the range of temperatures comfortable to you, from very cold up to 40°C (104°F). At the maximum operating temperature of 40°C (104°F), the hearing aid case temperature may reach 42°C (108°F).

Safety Standards:

Meets IEC 60601-2-66 safety standard and IEC 60601-1-2 EMC standard.

LIVIO AI/LIVIO PRODUCTS

54

Universal Bluetooth connectivity with patient-focused accessories

Universal Bluetooth connectivity with patient-focused accessoriesLivio AI and Livio connect simply and easily to any modern smartphone, TV or media device, like Amazon™ Echo, to stream phone calls, music, voice assistants and more.

Thrive, with our dual radio wireless connectivity, provides patients with important binaural features as well as universal Bluetooth® connectivity to our line of 2.4 GHz accessories.

54

Echo, to stream phone calls, music,

provides patients with important binaural features connectivity to our

SHT ACCESSORIES2.4 GHz TECHNOLOGY

Remote Control

Patient-focused accessories with universal Bluetooth connectivity

2.4 GHz STARKEY HEARING TECHNOLOGIES ACCESSORIES

Stream audio from a TV or other electronic audio source directly to Livio AI or Livio hearing aids. It offers excellent sound quality, is easy to use and supports both analog and digital input sources.

TV Streamer

other electronic audio source

Use as a remote microphone, or easily stream binaurally from four different audio sources: Bluetooth, Telecoil, FM, or Line-In.

Remote Mic Plus

Enjoy one-on-one conversations in noisy environments with our small, easy-to-use Mini Remote Mic. Patients can clip it onto the clothing of the person who's speaking, or use it as a TV streamer by placing it near the sound source.

Mini Remote Mic

Our Remote Control allows patients to control memory and volume, mute their hearing aids and turn other special features on and off.

55

56

SHT ACCESSORIES2.4 GHz TECHNOLOGY

Hearing your best connects you to the things you love. Challenging listening environments are often barriers to better hearing, but they are made easier with 900sync technology.

• Phone: Streaming audio directly to your hearing aids will make conversations on the phone easier.

• Television: Understanding your favorite TV show can be challenging with hearing loss but it doesn’t have to be.

• Noise: Noisy restaurants, parties and sporting events do not have to be challenging.

Hear better. Live better.®

57

SYNERGY PLATFORM900 MHz TECHNOLOGY

58

SYNERGY PLATFORM900 MHz TECHNOLOGY

59

*Excludes micro RIC 312 style **RIC R style only ***Select styles only

Feature Overview

FeatureMuse™ iQ R/

Muse iQPicasso®

Sound Imaging:

(Channels/Bands)24 24

Acuity Speech Optimization

Music Optimization:

Music Adaptation 1 2 3 4 1 2 3 4

E2E Music Adaptation

Ear-to-Ear Technology:Acuity Binaural Imaging

E2E Wind Noise Management 1 2 3 4 1 2 3 4E2E Machine Noise Adaptation 1 2 3 4 1 2 3 4

E2E Directionality

E2E Phone Streaming*

Environment Manager:Acuity Lifescape Analyzer

Auto Music 1 2 3 4 1 2 3 4

Quiet 1 2 3 4 1 2 3 4

Machine Noise Up to 20 dB of reduction


Speech in Noise Up to 20 dB of reduction


Wind Up to 30 dB of reduction


FeatureMuse iQ R/

Muse iQPicasso

Directional Processing:

Omni

Adaptive

Dynamic

Directional

Feedback Management

Frequency Lowering

Tinnitus Technology

CROS System

Rechargeable**

Telecoil***

SurfLink® Accessory Compatibility

Platform Synergy Synergy

60

Featuring Acuity OS 2

Built on our proven Synergy® platform with Acuity OS 2, Muse™ iQ helps patients engage in life in a richer and more personal way. With immersive experiences, enhanced sound quality, reliable technology and improved patient satisfaction, Muse iQ offers better ways to increase overall acceptance, personalization, convenience and confidence.

Made for the speed of life

Featuring Acuity OS 2

MUSE iQSYNERGY PLATFORM

62

StandardColors


Black Espresso

RIC R

Fitting Range

Color Guide


Muse iQ i2400 RIC R

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 100000

80

70

60

50

40

30

20

10

45

115

105

95

85

75

65

55

125

Matrix 115/50

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 1000010

90

80

70

60

50

40

30

20

50

130

120

110

100

90

80

70

60

Matrix 120/60

Patient Features

• Tinnitus Technology

• CROS System


• Telecoil

Wireless Accessories

• SurfLink Mini Mobile System

• SurfLink Remote Microphone 2

• SurfLink Media 2

• SurfLink Remote

• SurfLink Programmer


Matrices: 107/40, 115/50, 120/60


FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000

10

20

30

40

50

60

70

70

60

80

90

100

110

120

Matrix 107/40

RIC R 60

RIC R 50

RIC R 40

Hea

rin

g L

evel

in d

B (

HL

)

Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

110

120

250 500 1K 2K 8K4K

MUSE iQSYNERGY PLATFORM

63

MUSE iQ PRODUCTS




IEC OES Coupler


IEC OES Coupler


IEC OES Coupler

Peak OSPL90 (dB SPL) 107 120 115 127 120 131



Peak Gain (dB) 40 52 50 63 60 71








Harmonic Distortion

500 Hz (%) <3 <3 <3 <3 <3 <3

800 Hz (%) <3 <3 <3 <3 <3 <3

1600 Hz (%) <3 <3 <3 <3 <3 <3


IEC OES Coupler


IEC OES Coupler


IEC OES Coupler





Idle Current (mA) 0.5* 0.5* 0.5* 0.5* 0.5* 0.5*


Battery Life 30+ hours with streaming

Charging Time 1-hour charge: 9 hours of use with streaming

30-minute charge: 4.5 hours of use with streaming






64

Fitting Range

StandardColors

Color Guide


Black Espresso

Muse iQ RIC R 60 AP

Muse iQ RIC R 70 AP

RIC R APAbsolute Power

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 1000020

100

90

80

70

60

50

40

30

60

140

130

120

110

100

90

80

70

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 1000010

90

80

70

60

50

40

30

20

50

130

120

110

100

90

80

70

60

Hea

rin

g L

evel

in d

B (

HL

)

Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

110

120

250 500 1K 2K 8K4K


Patient Features


• CROS System


• Telecoil





• SurfLink Remote



Muse iQ i2400 RIC R

Matrix 123/60

Matrix 130/70

Matrices: 120/60, 123/65, 130/70


65


IEC OES Coupler


IEC OES Coupler

Peak OSPL90 (dB SPL) 123 133 130 140



Peak Gain (dB) 60 70 70 81








Harmonic Distortion

500 Hz (%) <3 <3 <3 <3

800 Hz (%) <3 <3 <3 <3

1600 Hz (%) <3 <3 <3 <3

MUSE iQ PRODUCTS



IEC OES Coupler


IEC OES Coupler





0.5* 0.5* 0.6* 0.5*

Idle Current (mA) 0.5* 0.5* 0.5* 0.5*


Battery Life 30+ hours with streaming

Charging Time 1-hour charge: 9 hours of use with streaming






87 87


87 87


66

StandardColors


Black Espresso

MIC

RO

RECEIVER-IN-CANALRIC 312t

Muse iQ i2400

Fitting Range

Color Guide

Patient Features


• CROS System

• Telecoil





• SurfLink Remote


FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 100000

80

70

60

50

40

30

20

10

45

115

105

95

85

75

65

55

125

Matrix 115/50

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 1000010

90

80

70

60

50

40

30

20

50

130

120

110

100

90

80

70

60

Matrix 120/60

Matrices: 107/40, 115/50, 120/60

Battery Size: 312

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000

10

20

30

40

50

60

70

70

60

80

90

100

110

120

Matrix 107/40

RIC R 60

RIC R 50

RIC R 40

Hea

rin

g L

evel

in d

B (

HL

)

Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

110

120

250 500 1K 2K 8K4K

67

MUSE iQ PRODUCTS




IEC OES Coupler


IEC OES Coupler


IEC OES Coupler

Peak OSPL90 (dB SPL) 107 120 115 127 120 131



Peak Gain (dB) 40 52 50 63 60 71








Harmonic Distortion

500 Hz (%) <3 <3 <3 <3 <3 <3

800 Hz (%) <3 <3 <3 <3 <3 <3

1600 Hz (%) <3 <3 <3 <3 <3 <3


IEC OES Coupler


IEC OES Coupler


IEC OES Coupler



MASL (IEC) (dB SPL) N/A 62 N/A 85 N/A 95


Idle Current (mA) 1.7* 1.7* 1.4* 1.4* 1.5* 1.5*


312 Zinc Air (days) 4-7* 4-7* 6-8* 6-8* 5-7* 5-7*





68

StandardColors


Black Espresso

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 1000010

90

80

70

60

50

40

30

20

50

130

120

110

100

90

80

70

60

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 1000020

100

90

80

70

60

50

40

30

60

140

130

120

110

100

90

80

70

MIC

RO

RECEIVER-IN-CANALRIC 312t AP

Absolute Power

Muse iQ i2400

Muse iQ micro RIC 312t 60 AP

Muse iQ micro RIC 312t 70 AP

Hea

rin

g L

evel

in d

B (

HL

)

Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

110

120

250 500 1K 2K 8K4K

Fitting Range

Color Guide

Matrix 123/60

Matrix 130/70

Patient Features


• CROS System

• Telecoil





• SurfLink Remote


Matrices: 120/60, 123/65, 130/70


69


IEC OES Coupler


IEC OES Coupler

Peak OSPL90 (dB SPL) 123 133 130 140



Peak Gain (dB) 60 70 70 81








Harmonic Distortion

500 Hz (%) <3 <3 <3 <3

800 Hz (%) <3 <3 <3 <3

1600 Hz (%) <3 <3 <3 <3


IEC OES Coupler


IEC OES Coupler



MASL (IEC) (dB SPL) N/A 95 N/A 107


1.4* 1.4* 1.9* 1.5*

Idle Current (mA) 1.4* 1.3* 1.5* 1.4*


312 Zinc Air (days) 6-8* 6-8* 5-7* 5-7*




87 87


87 87

MUSE iQ PRODUCTS



70

MIN

IStandardColors


Black Espresso

Hea

rin

g L

evel

in d

B (

HL

)

Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

110

120

250 500 1K 2K 8K4K Muse iQ mini BTE 312 60

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

60

70

80

90

100

110

120

130

10

20

30

40

50

60

70

80

100 1000 10000

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

60

70

80

90

100

110

120

130

15

25

35

45

55

65

75

85

100 1000 10000

BEHIND-THE-EARBTE 312

Muse iQ i2400

Fitting Range

Color Guide



Matrices: 130/60 Battery Size: 312

Patient Features


• CROS System

• Telecoil





• SurfLink Remote


71


IEC OES Coupler


IEC OES Coupler

Peak OSPL90 (dB SPL) 130 136 120 126



Peak Gain (dB) 60 66 60 66








Harmonic Distortion

500 Hz (%) <3 <3 <3 <3

800 Hz (%) <5 <5 <3 <3

1600 Hz (%) <3 <3 <3 <3


IEC OES Coupler


IEC OES Coupler



MASL (IEC) (dB SPL) N/A 87 N/A 86


1.5* 1.4* 1.4* 1.4*

Idle Current (mA) 1.3* 1.3* 1.3* 1.3*


312 Zinc Air (days) 7-9* 7-9* 7-9* 7-9*




87 87


87 87

MUSE iQ PRODUCTS




72

StandardColors


Black Espresso

Muse iQ Power Plus BTE 13

BEHIND-THE-EARBTE 13POWER PLUS

Hea

rin

g L

evel

in d

B (

HL

)

Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

110

120

250 500 1K 2K 8K4K

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

15

25

35

45

55

65

75

85

95

65

75

85

95

105

115

125

135

145

100 1000 10000

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

15

25

35

45

55

65

75

85

95

65

75

85

95

105

115

125

135

145

100 1000 10000

Muse iQ i2400

Fitting Range

Color Guide



Matrices: 140/80 Battery Size: 13

Patient Features


• CROS System

• Telecoil

• IP Rating 68





• SurfLink Remote


73


IEC OES Coupler


IEC OES Coupler

Peak OSPL90 (dB SPL) 140 142 132 136



Peak Gain (dB) 80 84 76 82








Harmonic Distortion

500 Hz (%) <3 <3 <3 <3

800 Hz (%) <3 <3 <3 <3

1600 Hz (%) <3 <3 <3 <3


IEC OES Coupler


IEC OES Coupler





2.5* 1.8* 2.5* 1.8*

Idle Current (mA) 1.5* 1.5* 1.5* 1.5*


312 Zinc Air (days) 7-10* 7-10* 7-10* 7-10*




87 87


87 87

MUSE iQ PRODUCTS




74

The Starkey CROS System includes products specifically designed for patients who need sound routed to a better hearing ear. The CROS solution transmits sound wirelessly from a microphone placed on a patient’s unaidable ear to a receiver fitted on a patient’s better hearing ear. Devices can also be configured as a BiCROS solution for patients who need amplification in their better hearing ear.

• Clear and consistent wireless streaming using 900sync technology

• Acuity OS 2 brings audibility and speech understanding to patients in any environment

• Full Acuity Immersion Directionality on the CROS transmitter

• Telecoil standard in Muse iQ CROS receivers

• Compatible with SurfLink accessories

Special Features

Compatibility

Battery Information

MUSE iQ RIC R, MICRO RIC 312t, MINI BTE 312 & POWER PLUS BTE 13

Muse iQ RIC R CROS is compatible with Muse iQ RIC R

Muse iQ micro RIC 312t CROS is compatible with Muse iQ micro RIC 312t

Muse iQ mini BTE 312 CROS is compatible with Muse iQ mini BTE 312

Muse iQ Power Plus BTE 13 CROS is compatible with Muse iQ Power Plus BTE 13

Model Battery size IEC code ANSI code

Muse iQ RIC R CROS N/A N/A N/A

Muse iQ micro RIC 312t CROS 312 PR41 7002ZD

Muse iQ mini BTE 312 CROS 312 PR41 7002ZD

Muse iQ Power Plus BTE 13 CROS 13 PR48 7000ZD

CROS System

Muse iQ i2400

CROS System

75

Audio Quality: 20 kHz sampling frequency

Audio InformationRadio Information

Standards Applied

MUSE iQ PRODUCTS

Antenna type: Integral Dual Parallel Loop Antenna

Operation frequency: 902-928 MHz

Occupied bandwidth(99% BW):

300 kHz

Modulation: FSK

Operating range: 1 m

Wearing options: Receiver-In-Canal and Behind-The-Ear

Use case:Streaming of audio signal to receiving hearing aid on the other ear

Transmit Power:

RIC R: -19 dBmmicro RIC 312t: -22 dBmmini BTE 312: -23 dBmPower Plus BTE 13: -22 dBm

USA CANADA KOREA

FCC ID: EOA-

EXPSTANDARD

IC: 6903A-

EXPSTANDARD

KCC ID: MSIP-CRM-EOA-

EXPSTANDARD

RIC R FCC ID:

EOAMUSEIQRECHG

RIC R IC:

6903A-MUSEIQRECHG

Power Plus BTE 13 FCC

ID: EOA-MUSEPOWER13

Power Plus BTE 13 IC:

6903A-MUSEPOWER13

General Information

Transportation and storage conditions for Zinc Air Products:

-40°C (-40°F) to +60°C (140°F) and 10%-95% rH. Your hearing aids are designed to operate beyond the range of temperatures comfortable to you, from very cold up

to 50°C (122°F).

Transportation and storage conditions for the RIC R:

Your hearing aids and charger should be stored within the temperature and humidity ranges of -10°C (14°F) to +45°C (113°F) and 10%-95% rH. The charging temperature range is between 0°C (32°F) and 40°C (104°F). Your hearing aids are designed to operate beyond the range of temperatures comfortable to you, from very cold up to 40°C (104°F). At the maximum operating temperature of 40°C (104°F), the hearing aid case temperature may reach 42°C (108°F).

Safety Standards:

Meets IEC 60601-2-66 safety standard and IEC 60601-1-2 EMC standard.

76

Hearing aid customization means

creating a one-of-a-kind hearing

aid that fits your exact ear

anatomy for optimal comfort

and performance. No two

ears are alike, and that’s

why we were the first to

offer customization and

are still the leaders in

custom solutions today.

The art and science of custom hearing aids

We’re excited to introduce our newest

custom hearing aid, Picasso®. You’ll enjoy

amazing comfort and performance and full

compatibility with our SurfLink® products

for carefree connectivity and control.

Picasso offers an immersive and impressive

listening experience and features Starkey’s

superior sound enhancement system.

PICASSO CUSTOMSYNERGY PLATFORM

77

78

Fitting Range

Color Guide


FaceplateColors

Medium Brown

Dark Brown

PinkChestnut Light Brown

ShellColors

Blue/Red

PinkClear Light Brown

Picasso ITE 50

Picasso ITE 60

Picasso ITE 70

IN-THE-EARITEPicasso i2400

Patient Features



• Telecoil Option




• SurfLink Remote


FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000

80

70

60

90

100

110

120

13080

70

60

50

40

30

20

10

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000

80

70

60

90

100

110

120

13080

70

60

50

40

30

20

10

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000

100

90

80

110

120

130

140

150100

90

80

70

60

50

40

30

Matrix 115/50

Matrix 120/60

Matrix 130/70Hea

rin

g L

evel

in d

B (

HL

)

Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

110

120

130

250 500 1K 2K 6K4K 8K

PICASSO CUSTOMSYNERGY PLATFORM


7979

PICASSO CUSTOM PRODUCTS


IEC OES Coupler

Peak OSPL90 (dB SPL) 115-130 124-137

HFA OSPL90 (dB SPL) 109-123 N/A

RTF OSPL90 (dB SPL) N/A 110-130

Peak Gain (dB) 50-70 60-77

HFA Full-On Gain (dB) 46-64 N/A

RTF Full-On Gain (dB) N/A 46-68

Frequency Range (Hz) <100-8200 <100-8900

Reference Test Freq. (kHz) N/A 1.6

HFA Frequencies (kHz) 1.0,1.6,2.5 N/A

Reference Test Gain (dB) 32-46 35-55

Equivalent Input Noise (dB) <25 <25

Harmonic Distortion

500 Hz (%) <3 <3

800 Hz (%) <3 <3

1600 Hz (%) <3 <3


IEC OES Coupler


HFA SPLITS (ANSI) (dB SPL) 95-108 N/A

MASL (IEC) (dB SPL) N/A 83-106


1.3-1.5* 1.3-1.7*

Idle Current (mA) 1.3* 1.3*


13 Zinc Air (days) 13-16* 13-16*


Max RMS Output (dB SPL) 87

Weighted RMS Output Level (dB SPL) 87

Max 1/3 Octave Output (dB SPL) 87


ITE Gain Data ITE Gain Data

80

HALF SHELLHS

Fitting Range

Color Guide

FaceplateColors

Medium Brown

Dark Brown


ShellColors

Blue/Red


Picasso HS 50

Picasso HS 40

Hea

rin

g L

evel

in d

B (

HL

)

Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

110

120

130

250 500 1K 2K 6K4K 8K

Picasso i2400

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000

80

70

60

90

100

110

120

13080

70

60

50

40

30

20

10

Matrix 115/50

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000

80

70

60

90

100

110

120

13080

70

60

50

40

30

20

10

Matrix 110/40


Patient Features



• Telecoil Option




• SurfLink Remote


Matrices: 110/40, 115/50, 120/60, 130/70

Battery Size: 312

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000

100

90

80

110

120

130

140

150100

90

80

70

60

50

40

30

Matrix 130/70

Picasso HS 60

Picasso HS 70

Hea

rin

g L

evel

in d

B (

HL

)

Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

110

120

130

250 500 1K 2K 6K4K 8K

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000

80

70

60

90

100

110

120

13080

70

60

50

40

30

20

10

Matrix 120/60

81



IEC OES Coupler

Peak OSPL90 (dB SPL) 110-130 122-139



Peak Gain (dB) 40-70 54-79








Harmonic Distortion

500 Hz (%) <3 <3

800 Hz (%) <3 <3

1600 Hz (%) <3 <3


IEC OES Coupler





1.3-1.5* 1.3-1.6*



312 Zinc Air (days) 7-10* 7-10*






81

HS Gain Data HS Gain Data

82

Fitting Range

Color Guide

FaceplateColors

Medium Brown

Dark Brown


ShellColors

Blue/Red


Picasso i2400

Picasso ITC 50

Picasso ITC 40

IN-THE-CANALITC

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000

80

70

60

90

100

110

120

13080

70

60

50

40

30

20

10

Matrix 110/40

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000

80

70

60

90

100

110

120

13080

70

60

50

40

30

20

10

Matrix 115/50

Hea

rin

g L

evel

in d

B (

HL

)

Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

110

120

130

250 500 1K 2K 6K4K 8K


Patient Features



• Telecoil Option




• SurfLink Remote


Matrices: 110/40, 115/50, 120/60, 130/70

Battery Size: 312

Picasso ITC 60

Picasso ITC 70

Hea

rin

g L

evel

in d

B (

HL

)

Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

110

120

130

250 500 1K 2K 6K4K 8K

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000

80

70

60

90

100

110

120

13080

70

60

50

40

30

20

10

Matrix 120/60

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000

100

90

80

110

120

130

140

150100

90

80

70

60

50

40

30

Matrix 130/70

83



IEC OES Coupler

Peak OSPL90 (dB SPL) 110-130 122-139



Peak Gain (dB) 40-70 54-79








Harmonic Distortion

500 Hz (%) <3 <3

800 Hz (%) <3 <3

1600 Hz (%) <3 <3


IEC OES Coupler





1.3-1.5* 1.3-1.6*



312 Zinc Air (days) 7-10* 7-10*






83

ITC Gain Data ITC Gain Data

84

Hea

rin

g L

evel

in d

B (

HL

)

Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

110

120

130

250 500 1K 2K 6K4K 8KPicasso CIC 50

Picasso CIC 40

Fitting Range

Color Guide

FaceplateColors

Medium Brown

Dark Brown


ShellColors

Blue/Red


Picasso i2400

COMPLETELY-IN-CANALCIC

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000

80

70

60

90

100

110

120

13080

70

60

50

40

30

20

10

Matrix 110/40

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000

80

70

60

90

100

110

120

13080

70

60

50

40

30

20

10

Matrix 115/50


Patient Features






• SurfLink Remote


Matrices: 110/40, 115/50, 120/60, 130/70

Battery Size: 312, 10

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000

80

70

60

90

100

110

120

13080

70

60

50

40

30

20

10

Matrix 120/60

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 10000

100

90

80

110

120

130

140

150100

90

80

70

60

50

40

30

Matrix 130/70

Hea

rin

g L

evel

in d

B (

HL

)

Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

110

120

130

250 500 1K 2K 6K4K 8K

Picasso CIC 60

Picasso CIC 70

85



IEC OES Coupler

Peak OSPL90 (dB SPL) 110-130 120-137



Peak Gain (dB) 40-70 51-78








Harmonic Distortion

500 Hz (%) <3 <3

800 Hz (%) <3 <3

1600 Hz (%) <3 <3

ANSI/IEC Battery Current (mA) 1.2-1.5* 1.2-1.5*

Idle Current (mA) 1.2-1.3* 1.2-1.3*


IEC OES Coupler


312 Zinc Air (days) 7-10* 7-10*

10 Zinc Air (days) 4-7* 4-7*






85

CIC Gain Data CIC Gain Data

86

Picasso IIC 40

Picasso IIC 50

Picasso IIC 35

Fitting Range

Color Guide

FaceplateColors

Black

ShellColors

Black

Picasso i2400

INVISIBLE-IN-CANALIIC

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

60

70

80

90

100

110

120

130

15

25

35

45

55

65

75

100 1000 10000

Matrix 110/35

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

10

20

30

40

50

60

70

80

100 1000 10000 60

70

80

90

100

110

120

130

Matrix 110/40

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

70

60

80

90

100

110

120

130

10

20

30

40

50

60

70

80

100 1000 10000

Matrix 115/50Hea

rin

g L

evel

in d

B (

HL

)

Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

110

120

250 500 1K 2K 8K4K



Patient Features






• SurfLink Remote


Medium Brown

Dark Brown

PinkLight Brown

Light Brown

Blue/Red

PinkClear Dark Brown

Cocoa Brown

8787



IEC OES Coupler

Peak OSPL90 (dB SPL) 110-115 120-125



Peak Gain (dB) 35-50 45-61








Harmonic Distortion

500 Hz (%) <3 <3

800 Hz (%) <3 <3

1600 Hz (%) <3 <3


IEC OES Coupler


1.2-1.5* 1.2-1.4*



10 Zinc Air (days) 4-7* 4-7*





IIC Gain Data IIC Gain Data


88

Our Starkey wireless hearing aids wouldn’t be complete without our popular SurfLink accessories.

With more and more wireless products on the market, making connections between devices can be challenging. To navigate listening environments with high wireless traffic, our 900sync technology provides a powerful solution. Its high bit-rate streaming allows for ear-to-ear phone streaming and offers wireless capabilities for single-sided hearing loss.

Made for a wireless landscapeOur Starkey wireless hearing aids wouldn’t be complete without our popular SurfLink accessories.

With more and more wireless products on the market, making connections between devices can be challenging. To navigate listening environments with high wireless traffic, our 900sync technology provides a powerful solution. Its high bit-rate streaming allows for ear-to-ear phone streaming and offers wireless capabilities for single-sided hearing loss.

Made for wireless

landscape

complete without our popular SurfLink accessories.

With more and more wireless products on the market, making connections between devices can be challenging. To navigate listening environments with high wireless traffic, our 900sync technology provides a powerful solution. Its high bit-rate streaming allows for ear-to-ear phone streaming and offers wireless capabilities for

89

SURFLINK ACCESSORIESWIRELESS 900SYNC TECHNOLOGY

90

SURFLINK ACCESSORIESWIRELESS 900SYNC TECHNOLOGY

With the SurfLink Remote, patients can control memory and volume adjustments, mute their hearing aids or go in and out of streaming mode. Available in advanced and basic models.

SurfLink Remote

Our SurfLink Programmer, combined with 900sync technology and Inspire X fitting software, gives you the ultimate speed and flexibility in direct-to-hearing-aid wireless programming with no relay device.

SurfLink Programmer

Featuring high-fidelity sound when paired with Muse iQ and Picasso hearing aids and two times the current bandwidth, SurfLink Media 2 lets patients listen to any media device directly to their hearing aids.

SurfLink Media 2

91

Plug the Mini Mobile Adapter into the bottom of the SurfLink

Remote Microphone 2

SurfLink Mini Mobile System is a small and simple cell phone streaming solution. With this device, you can connect any Bluetooth-ready device to your Picasso or Muse iQ hearing aids.

SurfLink Mini Mobile System

The SurfLink Remote Microphone 2 is designed to stream audio directly to your patients’ Muse iQ and Picasso hearing aids. This discreet device can be worn by a conversation partner to aid patients in one-on-one conversations or settings with multiple speakers.

SurfLink Remote Microphone 2

92

Earmolds

DEFAULT COLOR FOR BOTH MATERIALS IS CLEAR*Will default to hollow when ordered in lucite material.

Custom RIC Earmolds

HARD MATERIAL STYLES DIGITAL SLS/LUCITE

SOFT MATERIAL STYLESHIGH STRENGTH SILICONE

RIC EARMOLD(IN LUCITE)*

RICHOLLOW

APEMBEDDED

RICSKELETON

RIC HALF SHELL(IN LUCITE)*

RIC HALF SHELL

RIC SEMI SKELETON

RICHELIX

RICHELIX

RIC SHELL(IN LUCITE)*

RIC CANAL LOCK

RIC CANAL LOCK(IN LUCITE)*

RICEARMOLD

RIC 3/4 SHELL(IN LUCITE)*

RICSHELL

RIC 3/4 SHELL

RIC SKELETON(IN LUCITE)*

RICOCCLUDED HELIX

RIC SEMI SKELETON

(IN LUCITE)*

93

EARMOLDSMATERIALS AND OPTIONS

94


SOFT MATERIAL STYLESHIGH STRENGTH SILICONE

SHELL HELIX THIN TUBE

CIC CANAL LOCK

HOLLOW CANAL LOCK

NON-OCCLUDINGTYPE A

HALF SHELL SHELL

SKELETON CIC

CANAL HALF SHELL

HOLLOW SKELETON

SKELETON

CANAL LOCK CANAL

HOLLOW CANAL

DEFAULT COLOR FOR BOTH MATERIALS IS CLEAR

Custom Thin Tube Earmolds

EARMOLDSMATERIALS AND OPTIONS

95


SOFT MATERIAL STYLES HIGH STRENGTH SILICONE

SHELL SHELL

CIC CIC

HALF SHELL HALF SHELL

SKELETON SKELETON

CANAL CANAL CANAL LOCK CANAL LOCK

HOLLOW CANAL

NON-OCCLUDINGTYPE A

DEFAULT COLOR FOR BOTH MATERIALS IS CLEAR

Custom BTE Earmolds

EARMOLDS

96

VENT SIZE IS LIMITED BY EAR ANATOMY

Earmold Vent Size Chart

VENT NAME APPROXIMATE SIZE

Pressure Vent 0.8mm

Small 1.2mm

Standard/Medium 1.8mm

Large 2.55mm

Select-A-Vent 3.37mm

Large as possible As large as canal allows

97

EARMOLDS

Stock Solutions

Domes: Occluded

5mm 53271-001

6mm 53271-002

7mm 53271-003

9mm 53271-004

11mm 53271-005

Domes: Power

8-10mm 52821-000

10-12mm 52822-000

12-14mm 52823-000

Domes: Open

5mm 53270-001

6mm 53270-002

7mm 53270-003

9mm 53270-004

11mm 53270-005Stock RIC Molds

Standard 52817-000

Small 52817-002

Extra Small 52817-003

Stock Helix RIC Mold

Standard 52817-004

Stock Thin Tube Solution

Standard 52817-001

Stock Hollow Silicone Molds

Standard 52817-035

Small 52817-034

Extra Small 52817-033

98

Hearing Aid Care

99

HEARING AID CARECARE AND MAINTENANCE

100

The Hear Clear™ exclusive earwax protection system uses disposable wax guards. The innovative wax guards prevent earwax accumulation in the hearing aid receiver. Hear Clear Receiver protection is compatible with all custom and RIC products on contract.

1. Insert empty end of the application stick straight into used wax guard in hearing aid.

2. Pull straight out (do not twist) on stick to remove used wax guard.

3. Use opposite end of stick to firmly insert clean wax guard into hearing aid.

4. Pull straight out (do not twist) to remove stick and discard.

Protection for your Hearing Aids

Hear Clear Receiver Wax Guards

exclusive earwax protection system uses disposable wax guards. The innovative wax guards prevent earwax accumulation in the hearing aid receiver. Hear Clear Receiver protection is compatible with all custom and RIC

HEARING AID CARECARE AND MAINTENANCE

101

HEARING AID CARE

Custom RIC

1 2

1 2

3 4

5

1 2

1 2

3 4

5

1 2

1 2

3 4

5

1 12 2

3 3

4 4

102

Part Numbers

MISCELLANEOUS

Hear Clear 8 Pk 12522-000

Desiccant Puck — Single 13729-000

Desiccant Puck — Pack of 6 43015-000

50 Gain SnapFit Receiver Kit 52808-000

Media Device RCA to RCA Cable 90969-000

Micro Fiber Cleaning Cloth 91374-000

Color Swatch Chip Mailer 81168-000

LANYARDS

SurfLink Remote Lanyard 90974-000

SurfLink Remote Mic Lanyard 91324-000

CHARGERS

Universal Charger (Livio AI RIC R/Livio RIC R/Muse iQ RIC R compatible)

43014-610

Mini Turbo Charger (Livio AI RIC R/Livio RIC R/Muse iQ RIC R compatible)

43017-002

Synergy Charger (Muse iQ RIC R only) 64003-000

PART NUMBERS

104

DOMES (10 PACKS)

Open Comfort 5mm Earbuds 53270-001





Occluded Comfort 5mm Earbuds 53271-001





Sleeve Comfort 4mm Earbuds 53273-000

Power Dome 8-10mm Earbuds 52821-000



STOCK EARMOLDS

Stock Silicone RIC Mold — Medium 52817-000

Stock Silicone RIC Mold — Small 52817-002

Stock Silicone RIC Mold — Extra Small 52817-003

Stock Silicone RIC Helix Mold 52817-004

Stock Silicone BTE Mold 52817-001

PART NUMBERS

105

PART NUMBERS

HEARING AID MICROPHONE COVERBronze 13685C737 - Dark Brown Metallic

Black 13685C706 - Black

Champagne 13685C736 - Medium Brown Metallic

Espresso 13685C737 - Dark Brown Metallic

Slate 13685C711 - Bright Sterling

Sterling 13685C721 - Sterling

Bright White w/ Sterling 13685C711 - Bright Sterling

HEARING AID MICROPHONE COVERBronze 13685C737 - Dark Brown Metallic

Black 13685C706 - Black

Champagne 13685C736 - Medium Brown Metallic

Espresso 13685C737 - Dark Brown Metallic

Slate 13685C711 - Bright Sterling

Sterling 13685C721 - Sterling

Bright White w/ Sterling 13685C711 - Bright Sterling

micro RIC 312RIC R

Microphone Covers*

*Historical microphone cover guide available. Contact your Starkey representative.

106

The data for Starkey hearing instruments are obtained and performance is expressed according to ANSI S3.22 (2009), IEEE

C63.19 (2011), IEC 60118-7 (2005) and IEC 60118-0 (1983) with Amendment 1 (1994-01). The Starkey proprietary Real

Time Analyzer and the Starkey Automated Design Verifi cation Test System (SADVTS) comprise the basic test equipment.

Data may be subject to change with product refi nement.

Because of the adaptive signal processing capabilities of Starkey hearing instruments, the hearing instrument must be

set to test mode to compare the actual performance of the hearing instrument with these specifi cations. Starkey hearing

instruments may be set to test mode with Inspire X by reading the hearing aid and selecting the “Hearing Aid Test” screen

from the menu on the left side of the Inspire window, then selecting the “Full on Gain” button.

MEASUREMENTS CONDITIONS AND RECOMMENDATIONS

Measurements

Hear better. Live better.®


For the latest Livio AI, Livio and Thrive Hearing Control app compatibility information, please visit starkey.com/thrive-hearing.

Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple product(s) identified in the badge and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Apple, the Apple logo, iPhone, iPad, iPod touch, Siri and App Store are trademarks of Apple Inc., registered in the U.S. and other countries.

Android and Google Play are trademarks of Google Inc.


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