2019 unclaimed property annual report - dor.wa.gov€¦ · unclaimed property means monetary assets...
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UNCLAIMED PROPERTYREPORT
2019
$200 k
$400 k
$600 k
$800 k
$1 mil
201820142011*20082004200119981997199619951994199019891988
VISIONTo achieve the highest level of voluntary compliance and customer service through collaboration and innovation.
MISSIONTo fairly and efficiently collect revenues and administer programs
to fund public services and advocate sound tax policy.
VALUESOpen communication, Cooperation, Respect, Integrity,
Professionalism, Accountability, and Excellence.
Claims paid/refunds
Safe deposit box auction proceeds
$10 mil
$20 mil
$30 mil
$40 mil
$50 mil
$60 mil
$70 mil
$80 mil
FY19FY18FY17FY16FY15FY14FY13FY12FY11FY10
* 2011 increase was due to price of gold and silver being at a 10-year high. ** FY12 increase due to law change from holding stock for three years to selling as soon as received. *** FY18 increase due to implementation of holder interest and penalties for non-compliance, significant outreach efforts were made to educate holders.
$500 k
$100 mil
$150 mil
$ 200 mil
FY19***FY18**FY17FY16FY15FY14FY13FY12*FY11FY10
10,000
20,000
30,000
40,000
50,000
60,000
FY19FY18***FY17FY16FY15FY14FY13FY12**FY11FY10
Holder-reported unclaimed property
Reports receivedMoney received
Washington State Unclaimed PropertyOverviewThe Department of Revenue administers the state’s Unclaimed Property program, a free service that reunites property and assets with its rightful owners or their heirs.
Unclaimed property means monetary assets or tangible property held by an organization that has lost contact with the owner for an extended period. At that point, the property is considered lost, forgotten or abandoned, and turned over to the Unclaimed Property program.
The most common types of unclaimed property include:
• bank accounts• insurance proceeds• stocks, bonds and mutual funds• utility and phone company deposits• customer credits• uncashed checks –such as payroll, insurance payments, or travelers checks• safe deposit box contents
Each year, banks and other holders turn over unclaimed property to the state. Revenue holds monetary assets in perpetuity until claimed by the rightful owner or heir.
Revenue holds tangible property (items found in a safe deposit box) for at least two years before it’s auctioned off . Proceeds from each sale (less any auction and bank fees) is available for the owner to claim indefi nitely.
Over the past three years, Revenue has reunited an average of $75 million in unclaimed property with owners. Fiscal year 2019 reached a new record, returning more than 50% of the unclaimed property received to its rightful owners — valuing over $85 million. The state currently holds over $1.3 billion waiting to be claimed.
ClaimYourCash.org
Program achievements (percentage increase 2010-2019)
(24% increase over previous year)
millionwebsite views for FY198.4
Media features
Social media ad campaign
Facebook live videos with Revenue staff
Generated
Generated
Generated
Staff members
Holders reporting unclaimed property
Dollars reported by holders
Claims paid
Dollars paid in claims
Campaign budget:
Month-long ad campaign reached
people
clicks to ClaimYourCash.org
in one week views views million1.4 3,000
$4,000
300,000
20,000
24 29
167%
45%
56%
92%
$