2019 unclaimed property annual report - dor.wa.gov€¦ · unclaimed property means monetary assets...

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UNCLAIMED PROPERTY REPORT 2019 $200 k $400 k $600 k $800 k $1 mil 2018 2014 2011* 2008 2004 2001 1998 1997 1996 1995 1994 1990 1989 1988 VISION To achieve the highest level of voluntary compliance and customer service through collaboraon and innovaon. MISSION To fairly and efficiently collect revenues and administer programs to fund public services and advocate sound tax policy. VALUES Open communicaon, Cooperaon, Respect, Integrity, Professionalism, Accountability, and Excellence. Claims paid/refunds Safe deposit box auction proceeds $10 mil $20 mil $30 mil $40 mil $50 mil $60 mil $70 mil $80 mil FY19 FY18 FY17 FY16 FY15 FY14 FY13 FY12 FY11 FY10 * 2011 increase was due to price of gold and silver being at a 10-year high. ** FY12 increase due to law change from holding stock for three years to selling as soon as received. *** FY18 increase due to implementation of holder interest and penalties for non-compliance, significant outreach efforts were made to educate holders. $500 k $100 mil $150 mil $ 200 mil FY19*** FY18** FY17 FY16 FY15 FY14 FY13 FY12* FY11 FY10 10,000 20,000 30,000 40,000 50,000 60,000 FY19 FY18*** FY17 FY16 FY15 FY14 FY13 FY12** FY11 FY10 Holder-reported unclaimed property Reports received Money received

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Page 1: 2019 Unclaimed Property Annual report - dor.wa.gov€¦ · Unclaimed property means monetary assets or tangible property held by an organization that has lost contact with the owner

UNCLAIMED PROPERTYREPORT

2019

$200 k

$400 k

$600 k

$800 k

$1 mil

201820142011*20082004200119981997199619951994199019891988

VISIONTo achieve the highest level of voluntary compliance and customer service through collaboration and innovation.

MISSIONTo fairly and efficiently collect revenues and administer programs

to fund public services and advocate sound tax policy.

VALUESOpen communication, Cooperation, Respect, Integrity,

Professionalism, Accountability, and Excellence.

Claims paid/refunds

Safe deposit box auction proceeds

$10 mil

$20 mil

$30 mil

$40 mil

$50 mil

$60 mil

$70 mil

$80 mil

FY19FY18FY17FY16FY15FY14FY13FY12FY11FY10

* 2011 increase was due to price of gold and silver being at a 10-year high. ** FY12 increase due to law change from holding stock for three years to selling as soon as received. *** FY18 increase due to implementation of holder interest and penalties for non-compliance, significant outreach efforts were made to educate holders.

$500 k

$100 mil

$150 mil

$ 200 mil

FY19***FY18**FY17FY16FY15FY14FY13FY12*FY11FY10

10,000

20,000

30,000

40,000

50,000

60,000

FY19FY18***FY17FY16FY15FY14FY13FY12**FY11FY10

Holder-reported unclaimed property

Reports receivedMoney received

Page 2: 2019 Unclaimed Property Annual report - dor.wa.gov€¦ · Unclaimed property means monetary assets or tangible property held by an organization that has lost contact with the owner

Washington State Unclaimed PropertyOverviewThe Department of Revenue administers the state’s Unclaimed Property program, a free service that reunites property and assets with its rightful owners or their heirs.

Unclaimed property means monetary assets or tangible property held by an organization that has lost contact with the owner for an extended period. At that point, the property is considered lost, forgotten or abandoned, and turned over to the Unclaimed Property program.

The most common types of unclaimed property include:

• bank accounts• insurance proceeds• stocks, bonds and mutual funds• utility and phone company deposits• customer credits• uncashed checks –such as payroll, insurance payments, or travelers checks• safe deposit box contents

Each year, banks and other holders turn over unclaimed property to the state. Revenue holds monetary assets in perpetuity until claimed by the rightful owner or heir.

Revenue holds tangible property (items found in a safe deposit box) for at least two years before it’s auctioned off . Proceeds from each sale (less any auction and bank fees) is available for the owner to claim indefi nitely.

Over the past three years, Revenue has reunited an average of $75 million in unclaimed property with owners. Fiscal year 2019 reached a new record, returning more than 50% of the unclaimed property received to its rightful owners — valuing over $85 million. The state currently holds over $1.3 billion waiting to be claimed.

ClaimYourCash.org

Program achievements (percentage increase 2010-2019)

(24% increase over previous year)

millionwebsite views for FY198.4

Media features

Social media ad campaign

Facebook live videos with Revenue staff

Generated

Generated

Generated

Staff members

Holders reporting unclaimed property

Dollars reported by holders

Claims paid

Dollars paid in claims

Campaign budget:

Month-long ad campaign reached

people

clicks to ClaimYourCash.org

in one week views views million1.4 3,000

$4,000

300,000

20,000

24 29

167%

45%

56%

92%

$