20191112 安防摄像机 hm245 说明书 v2.01 林瑜us.p… · .c h ck t e ran sm ion l g s t rj45...

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CUSTOMERSUPPORT [email protected] [email protected] NorthAmerica UnitedKingdom : : DigitalVideoRecorderSystem Pleasereadthisquickguidethoroughlybeforeusingandkeepitwellforfuturereference. HM245 QuickGuide V2.01 Alarm Rec Power ScanforOnlineUserManual SAFETYCAUTIONS Pleasedonotplaceanycontainerwithliquidsuchaswater,coffee,orbeverageontheDVR. PleaseputtheDVRataventilatedspaceanddonotblocktheairvents. Forthesystemsecurity,pleaseusetheoriginalpowersupplyprovided. Checkthepowervoltageincaseofanydamageduetothewrongvoltage. Pleaseobeythelocalsecurityregulationsandpolicieswheninstallingtheproduct. IftheDVRstartsorwoksabnormally,pleaseunplugthepoweradapterandcarefullycleanthedustonthe mainboardintheDVRdevice,thenrestarttheDVR. Weassumenoliabilityorresponsibilityforanyfiresorelectricalshockcausedbyimproperinstallation. 1 2 3 4 5 6 7 SAFETY CAUTIONS...................................................................................................................01 PACKING LIST.........................................................................................................................01 PRODUCT OVERVIEW...............................................................................................................02 HARDDISKDRIVEINSTALLATIONANDSYSTEMCONNECTIONS......................................................04 HardDiskDriveInstallation...........................................................................................................04 SystemConnections.....................................................................................................................06 OPERATEDVRSYSTEMWITHAMONITOR....................................................................................09 StartupWizard..............................................................................................................................09 LiveVideo.....................................................................................................................................12 HardDiskDriveFormatting...........................................................................................................13 VideoRecording............................................................................................................................13 VideoPlayback..............................................................................................................................15 Explanationofplaybackmodes.............................................................................................................15 1.CommonPlayback...................................................................................................................................15 2.SyncPlayback..........................................................................................................................................18 3.Dayparting................................................................................................................................................18 4.SmartExpress...........................................................................................................................................19 5.SmartSearch............................................................................................................................................19 6.FaceSearch...............................................................................................................................................20 VideoBackup.............................................................................................................................................20 SnapshotSetup.........................................................................................................................................23 Alarm.........................................................................................................................................................23 Motion Detect........................................................................................................................................24 Up-to-CoaxialControl...............................................................................................................................26 OPERATE DVR SYSTEM ON MOBILE DEVICE................................................................................27 DownloadandinstalltheApp........................................................................................................27 AddtheDVRSystemtotheApp......................................................................................................27 LiveVideo.....................................................................................................................................29 FunctionOverviewoftheLiveVideo.....................................................................................................30 VideoPlayback.............................................................................................................................31 VideoBackup................................................................................................................................32 OPERATE DVR SYSTEM ON PC CLIENT........................................................................................32 ClientDownloadingandInstallation..............................................................................................32 Add theDVRsystemtotheClient..................................................................................................32 LiveVideo.....................................................................................................................................36 VideoRecording............................................................................................................................37 VideoPlayback..............................................................................................................................37 VideoDownloading(Backup)..........................................................................................................38 TROUBLESHOOTING.................................................................................................................39 CONTENTS PACKINGLIST DVR*1 (HardDiskDrivenotincluded) AHDCamera*4 2-in-1Video/PowerCable*4 PowerCableSplitter*1 (1Femaleto4Male) USBMouse*1 DC12V/2APowerAdapter*2 EthernetCable*1 QuickGuide DigitalVideoRecorderSystem HM245 QuickGuide [email protected] 01 [email protected] 04 [email protected] 05 [email protected] 06 CAM01 2019-10-2209:00:38Fri CAM02 CAM03 CAM04 CAM05 CAM06 CAM07 CAM08 [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] 07 11 15 19 23 27 31 35 39 [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] 08 12 16 20 24 28 32 36 40 LiveVideo 2019-10-2209:00:38 CAM01 2019-10-2209:00:38 CAM03 2019-10-2209:00:38 CAM02 2019-10-2209:00:38 CAM04 SD HD 1 4 9 16 [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] 09 13 17 21 25 29 33 37 41 [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] 10 14 18 22 26 30 34 38 42 2-in-1Video/PowerCable VideoConnector VideoConnector PowerConnector(Male) PowerConnector(Female) HARDDISKDRIVEINSTALLATIONANDSYSTEMCONNECTIONS HardDiskDriveInstallation IMPORTANT: Torecordvideosandplaythehistoricalvideos,theinstallationoftheHardDiskDriveisamust.Otherwise, youcanonlywatchthelivevideo. AHardDiskDriveisnotincludedinthisDVRsystem. ThisDVRsystemworkswitha3.5''SATAHardDiskDrive.TheHardDiskDriveshouldbeformattedafterit's installed. 1 2 3 Step1: Unscrewthescrewsandremovetheuppercoverof theDVR. Step2: ConnecttheSATApowercableanddatacableof theDVRtothecorrespondingportsoftheHardDisk Drive. Step3: HoldtheHardDiskDriveandtheDVRtogether, carefullyturnthemover,thenalignthescrewholes ontheHardDiskDrivewiththescrewholesonthe DVRhousing. Step4: FixtheHardDiskDriveandDVRhousingwiththe providedscrews,thenassembletheuppercoverof theDVR. SystemConnections DonotfixtheAHDcamerabeforeyoucanviewtheimageonthemonitorandconfirmtheidealpositiontoinstallit. PlugapoweradapterintotheDVRandthesockettopowerontheDVR. 1 V7 V5 V3 V1 V7 V5 V3 V1 HD-OUT VIDEOIN AUDIOIN ConnectamonitortotheHDOutputorVGAOutputontheDVRwithanHDMIcableorVGAcable(notincluded). 2 V7 V5 V3 V1 V7 V5 V3 V1 HD-OUT VIDEOIN AUDIOIN ConnecttheEthernetCablewiththeDVRandyourrouter. 3 V7 V5 V3 V1 V7 V5 V3 V1 HD-OUT VIDEOIN AUDIOIN ConnecttheAHDcamerawiththe2-in-1Video/PowerCable. 4 ConnecttheYellowVideoConnectortotheBNCVideoInputontheDVR,andconnecttheRedPowerConnector totheMaleConnectorofthePowerCableSplitter. 5 ConnecttheFemaleConnectorofthePowerCableSplitterwithanotherpoweradapter.Thenplugthepower adapterintothesockettopoweronthecamera. 6 OPERATEDVRSYSTEMWITHAMONITOR StartupWizard AfterconnectingtheDVRandcamerastopower,waitfor2-3minutes.AStartupWizardwillstarttoguideyou viaaseriesofpop-upwindows.ConnecttheUSBmousetotheDVR,thenclickNextuntilyouseethe windowofTime-LanguageConfiguration. Selectthetimezone,dateformat,timeformat,language,andsetthetimeforyourDVRsystem. 1 Thedefaultpasswordisempty,pleaseresetitforyourDVRfollowingthetip.Thenewpasswordshouldbe morethan6digitsandusethecombinationofnumbersandletterstoensureyoursystem'ssecurity. 2 Time-LanguageConfiguration Timezone SystemTime DateFormat DateSeparator TimeFormat ModifyLanguage Language [UTC-08:00]PacificTime(U.S. 2019-10-24 1 7:4 9:3 3 YYYYMMDD - 24-HOUR ENGLISH Previous Next Cancel Time-LanguageConfiguration Timezone SystemTime DateFormat DateSeparator TimeFormat ModifyLanguage Language [UTC-08:00]PacificTime(U.S. 2019-10-24 1 7:4 9:3 3 YYYYMMDD Previous Next Cancel UnsafePasswordTip Remind you current"Admin"password is a Big Security Risk, whether to set a new password? OK PasswordModify Next Thepasswordisunsafe,pleasechangeit. UserName New Confirm admin Strong Itisrecommendedthatthepasswordbenolessthan6digits,andthe number+letterform Tips: Pleasekeepyourpasswordsafe. YoucanenabletheoptionofRememberthepasswordonthepageofloggingin. Ifyouforgetthepassword,pleaserefertoQ2ofTROUBLESHOOTINGonpage39. Selectsafetyquestionsandentertheanswersforresettingthepasswordifnecessary.Youcanalsoenter youremailaddressforgettingtheverificationcodetoresetthepassword. 3 Safetyquestion Next Pleasecompletethefollowinginformationtoresetyourpasswordlater SafetyQuestion Question Question Answer Whatislastfivedigitsofyourcellphone Whatistheemailaccountyouuseoften Answer Resetpasswordbyverificationcode SendverificationcodetomonitorAPP Sendverificationcodetomycontactprofile Email [email protected] Recommendsyouwritedownyourquestionsandanswersand storeitinasecurelocation. Checkifthenetworkconnectionstatusisnormal.Ifnot,youcanconfigureitbyclickingNetwork. 4 NetText Previous Next Cancel Checkingthenetworkconnection.... TestGateway TestNetwork TestDNS ..........OK ..........OK ..........OK Networktestsuccessfully,pleaseclick"Next"tocontinue. Makeyourdeviceconnectwithrouter/'modembynetworkcable .CheckthetransmissionlightsattheRJ45portofyourdevice showingcorrectly(Solidgreenandblinkingorange) Retry Network ScantheQRcodetogettheSerialNumberofyourDVRsystemanddownloadtheAppnamedXMEyeinto yourmobiledevice. 5 Installmobileapp Previous Next Cancel ScantheAPPQRcodetodownloadtheAPP.Createanaccount,thenscanthedevice serialNoQRcodetoaddthedevice.Remembertoinputthecorrectdeviceusernameand passwordwhichyouhavesetupbefore.Inordertoviewthedeviceremotely,youmust connectyourdevicetointernet SerialNumber APP Beforefixingthecameras,youcanlogintoXMEyeApptochecktheliveviewtoconfirmtheidealposition. 6 Camera/Channelsetting Previous Next Cancel Beforemountthecamerasinfinal position,youcanusetheliveview featureAPPapptoeasilyadjustyour cameras'positionandviewingangle. Makesureyourcamerasareinstalled properly. LiveVideo 1 4 9 16 HD SD Detectionbasedonhumanshapeisenabledbydefault.TheDVRsystemwillsendalertstoyourmobiledevice whenthereishumanshapedetectedbythecameras.PleaserefertothesectionofMotionDetectonpage24 forthedetailedsetting. 7 HumanDetect Advanced Next Cancel Previous Channel Sensitivity WanderTime Period RecordChannel Tour Snapshot PTZActivation ShowMessage WriteLog Mobilereported 1 Higher 10 Sec. Enable AlarmLight Set MDInterval 1 Sec. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 Set 10 Sec. PostRec SendEmail FTPupload *ClickNextandOKtoexitthewizard.Youcanrightclickonthescreen,thengotoMainMenu>StartupWizard tobringitupagain.Ifthewizardisnolongerneeded,justchecktheboxbeforeDon'tDisplaytheWizardagain onthefirstinterfaceoftheStartupWizard. LiveVideo YouwillseethelivevideosfromtheAHDcamerasinsplit-screenmode(9screensbydefault)afterexitingthewizard. Channel Time TheLatest6Faces Detected Channel'sBitrate Show/Hide CH 1 2 3 4 CH 5 6 7 8 Kb/S 7 7 7 7 Kb/S 602 952 286 427 Channel'sName Recording Mute/Unmute SignalSwitch(AHD-TVI-CVI) HumanShapeDetected(Default) MotionDetected(Default) Playthevideorecordedforthelatest5minutes FaceDetected(Displayonlyafterenabling) VideoFeedLossDetected(Displayonlyafterenabling) CameraBlockedDetected(Displayonlyafterenabling) *Movethemousecursortothelivevideoofanychannel,someiconsmaybedisplayedaccordingtothesetting. Notes: Theiconsof and aredisplayedbydefault,whileforicon ,and ,pleaserightclickand gotoMainMenu>Alarm(seeonpage23)toenablethem. Ifyouwanttolooptodisplaythelivevideosfromsomecertainchannelsinfull-screenmode,pleasegoto MainMenu>System>Tourtoenablethisfunction. Forviewingthelivevideofromonechannelinfull-screenmode,pleasemovethemousecursortothedesired channel,thendoubleclick.Toexitfull-screenmode,doubleclickagain. 1 2 3 HardDiskDriveFormatting InstalltheHardDiskDrivefirst,thenrightclickandgotoMainMenu>Advanced>Storagetocheckifthetypeis Read/WriteorthestatusisNormal.Ifnot,pleaseclickFormatStoragetostartformattingyourHardDiskDrive. VideoRecording Rightclickonthescreen,thengotoMainMenu>Record>RecordConf.tosettherecordmodeand recordplan.ThisDVRissettorecordvideos24hoursadaybydefault. Record>RecordConf. Advanced OK Cancel Channel Length Mode Week Period1 Period2 Period3 Period4 1 60 Redundancy min PreRec 5 Sec Schedule Manual Stop All Regular Detect Alarm 00:00-24:00 00:00-00:00 00:00-00:00 00:00-00:00 【Channel】 : Selectthechanneltosettherecordmodeandplan.Youcanselectasinglechannelorallchannels. 【Redundancy】 : Installing2piecesofHardDiskDriveisrequiredwhenenablingthisfunction,andHM245doesn'tsupportit. 【Length】 : Setthemaximumvideolengthofeachrecordingfrom1minuteto120minutes.It's60minutesbydefault. 【PreRec】 : Thecamerawillstartrecordingavideoaround5sbeforeitdetectsthemotionorhumanshape. Youcanresetthetimefrom1sto30s,buttheaccuracyofthepre-recordingtimemaybeaffectedbythebitrate. 【Mode】 : SettherecordingmodeandtheoptionsareSchedule,ManualandStop. *Schedule:Thecamerawillrecordvideosaccordingtoyourrecordplan. *Manual:Thecamerawillrecordstandardvideos24hoursaday. *Stop:Thecamerawillstoprecordingvideos. 【RecordPlan】 : Settherecordingschedules. *WeekandPeriod1/2/3/4:Setthetimeperiod(s)ofeachdaytorecorddifferenttypesofvideos. *Regular:Thesystemwillcontinuouslyrecordstandardvideosduringthetimeperiod(s)youset. *Detect:Thecamerawillstartrecordingavideowhenitdetectsmotionorhumanshapeduringthetimeperiod(s) youset.IfyouenablethealarmsofVideoBlind,VideoLoss,andFaceDetection,thecamerawillrecordthe videoaswell. *Alarm:Anextraalarmdeviceisrequiredforthistypeofvideo,andHM245doesn'tsupportit. Note: TheoldestvideowillbeoverwrittenbythelatestonebydefaultwhentheHardDiskDriverunsoutofspace. VideoPlayback Rightclickonthescreen,thengotoMainMenu>Record>Playbacktoplaythevideorecorded.Youwillseethe differentplaybackmodesinthepop-upwindowofPlayMode. Explanationofplaybackmodes 1.CommonPlayback Selectthechannel(upto4channelsatthesametime),aperiodandadateonBluebackgroundtoplayalltypesof videosrecorded. Read/Write 6 7 8 de We Th Fr Sa 3 4 5 10 11 12 17 18 19 24 25 26 31 CH1 CH2 CH3 CH4 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 All Regular Alarm Manual intelligent 144049 43946 144040 143954 1 min/Hr PlayMode OK Channel Period Common PlayBack Sync PlayBack Dayparting Smart Express Smart Search Face Search 1 2 3 4 5 6 7 8 00:00-23:59 Oct Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 2019 Cancel AreaforVideoPlaying PlaybackButtons Timeline Channel Filters FilteredVideosList R:StandardVideos M:Videosrecordedwhenthecameradetectsmotionorhumanshape. DetailedInfo.oftheSelectedVideo Search Show/HideFilteredVideosList TimelinebyHour/Minute Tip: Filterswillnotbeavailableafteryouleftclickonthetimeline,butyoucanexitthismodeandre-entertoselect thefilter. Option1: LeftclickontheGreen/Red(Greenforstandardvideosrecorded,andRedforthevideosrecordedwhen thecameradetectedmotionorhumanshape)partofthetimelineofeachchanneltoplaythehistoricalvideos. Option2: Leftclickonthelivevideoofonechannel,showthefilteredvideolist,thendoubleclickontheselectedvideo toplayit. 1 2 3 4 5 6 7 8 9 10 11 12 DescriptionofPlaybackButtons Leftclickonthelivevideoofanychannel,thenstartusingthebuttonstocontrolthevideoplayback. Play/Pause Reversetoplay Stop Playbackinslowmotion FastReverse FastForward PreviousFrame NextFrame PreviousVideo NextVideo Repeattoplayallthevideos recordedontheselectedday FullScreen Start/Endvideocutting Backup Tips: Youcanclicktheicontocutavideo,thenclick tobackuptotheexternalstorage. PreviousFrameandNextFrameworkonlywhenpausingthevideo. ThespeedofFastReverseandFastForwardwillbedisplayedontherightendofPlaybackButtons. 1 2 3 2.SyncPlayback Thisfunctionaimstoputthevideosfromdifferentchannelsatthesametimetocompare. Select2channelsatleast(upto4channels),aperiodandadateonBluebackgroundtoplaythehistoricalvideos simultaneouslyattheselectedtimeonthesametimeline. Read/Write 1 2 3 4 5 6 7 8 All Oct Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 CH1 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 All Regular Alarm Manual intelligent CommonPlayBack 2019 min/Hr Read/Write 6 7 8 de We Th Fr Sa 3 4 5 10 11 12 17 18 19 24 25 26 31 CH1 CH2 CH3 CH4 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 All Regular Alarm Manual intelligent min/Hr PlayMode OK Channel Period Dayparting Smart Express Smart Search Face Search 1 2 3 4 5 6 7 8 00:00-23:59 Oct Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 2019 Cancel Sync PlayBack Common PlayBack 153012 3.Dayparting Thisfunctionaimstoputthevideosfromthesamechannelbutatdifferenttimetocompare. Selectachannel,numberofsplitscreens,andaperiodtoplaythevideosrecordedfromthischannelondifferent timelines. Read/Write 6 7 8 de Oct Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 CH1 CH2 CH3 CH4 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 All Regular Alarm Manual intelligent min/Hr PlayMode Channel Dayparting Period Smart Express Smart Search Face Search 1 2 3 4 5 6 7 8 2sec Cancel Common PlayBack Dayparting Sync PlayBack 0 3 6 9 12 15 18 21 24 OK Read/Write 1 2 3 4 5 6 7 8 All Oct Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 CH1 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Dayparting 2019 min/Hr CH2 152903 162234 Note: YouneedtopressandholdtheleftmouseandmoveonthebarofPeriodtoselecttimeperiod. 4.SmartExpress Selectonechannelorallchannels,thenselectthespeedofFastPlayback,thesystemwillplayallthevideos recordedwiththespeedyouselected. Read/Write 5 6 7 8 de Oct Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 CH1 CH2 CH3 CH4 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 min/Hr PlayMode Channel FastPlayback PlayMode Dayparting Smart Express Face Search Cancel Common PlayBack Smart Search Sync PlayBack 1 Detect Alarm AllAlarm OK Read/Write 1 2 3 4 5 6 7 8 All Oct Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 CH1 CH2 CH3 CH4 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 CommonPlayBack 2019 144049 43946 144040 143954 1 min/Hr X8 5.SmartSearch Selectonechannelandatimeperiod,thenchecktheboxbeforeDetectandselectadateonBluebackgroundto playthevideosrecordedwhenthecameradetectedthemotionorhumanshape. Read/Write 5 6 7 8 de Oct Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 CH1 CH2 CH3 CH4 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 min/Hr PlayMode Channel Period Traditionalalarm Dayparting Smart Express Face Search 00:00-23:59 Oct Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 2019 Cancel Common PlayBack Smart Search Sync PlayBack 1 Detect Alarm AllAlarm OK X8 FileType *Doubleclickthethumbnailtoplaytherelatedvideos. 6.FaceSearch Selectonechannel,atimeperiodandadateonBluebackgroundtoplaythevideosrecordedwhenthecamera detectedfaces. VideoBackup Step1: InserttheUSBdiskintotheUSBportoftheDVRsystem.Rightclickonthescreen,thengotoMainMenu> Record>Backuptostart. Step2: SelectyourUSBdisk,thenclickBackuptobringupapop-upwindow. Step3: SelectChannel,StartTimeandEndTime,thenclickAddtodisplayallthefilteredvideos. Step4: ChecktheboxtoselectthevideofilesandBackupformat,thenclickStarttobackupthevideos. Tips: TheformatoftheUSBDriveshouldbeFAT32. Analternativesolutiontobackupthevideosislistedbelow. *Gototheinterfaceofvideoplaybackandclick toshowthefilteredvideolist. *Checktheboxtoselectthevideos. *Click tostartbackingup.Thenextstepsarethesameasthefirstsolutionmentionedabove. 1 2 SnapshotSetup Thesystemwillcapturethesnapshots24hoursadaywhenthecameradetectsmotionorhumanshape. GotoMainMenu>Record>SnapShotConf.toresetthetimeintervalofcapturingasnapshot,andsetupthe scheduleswhenthecamerawillcaptureasnapshotaswell. Alarm IMPORTANT: ThealarmsofMotionDetectandHumanDetectareenabledbydefault.Ifyouneedtorecordvideoswhen thecameradetectsthefaceorgetsblockedaswell,pleaseenableFaceDetectionandVideoBlind. PleasegotoMainMenu>Alarmtosetthealarmyouneed. MotionDetect Thecamerawillstarttorecordvideoswhenitdetectsmotion. 【Channel】 : Selectthechannelyou'dliketoenablemotiondetection. 【Enable】 : Checktheboxtoenablemotiondetection. 【Sensitivity】 : Ifyouselecthighersensitivity,thecamerawillbemoreeasilytobetriggeredtostartrecordingvideos.It'sadvised toselectMiddletobalancetheaccuracyandeffectivenessofthealarm,thusreducingthefalsealarms. 【Region】 : ClickSet,thenpressandholdtheleftmousetodragandselecttheareafordetecting.Thepinkareaindicates theselectedarea. 【Period】 : Setupto4timeperiodsforeachdaytosendthealertswhenthecameradetectsmotion. 【MDInterval】 : Setthetimeintervaloftwoalerts.Itaimstodecreasethefrequencyofthealertscausedbythesamemovingobject. 【RecordChannel】 : Theselectedchannel(s)willstartrecordingwhenthecurrentchanneldetectsmotion. Tour: Thedisplaywilllooptodisplaythelivevideofromtheselectedchannel(s)infull-screenmodewhenthecurrent channeldetectsmotion.YoucangotoMainMenu>System>Tourtosetthetimeintervaltoshowthelivevideo infull-screenmode. Snapshot: Theselectedchannel(s)willcaptureapicturewhenthecurrentchanneldetectsmotion. PTZActivation: Thecamerasdon'tsupportthisfunction. PostRec: Thecamerawillremaintorecordthevideoaround10safterthemotionorhumanshapedetectionends.Youcan resetthetimefrom10sto300s. 【ShowMessage】 : Afterenablingthisfunction,thedisplaywillpopupawindowtoshowtheAlarmStatusforallkindsofalarms whenthecamerasdetectmotion,humanshape,ormore. 【WriteLog】 : Thelogsofthealertswillbewrittenintothesystemonceyouenablethisfunction.YoucangotoMainMenu> Info>Logtocheckthedetailedloginformation. 【FTPupload】 : ThesystemwillsendthevideosrecordedorsnapshotscapturedtotheFTPserveryousetwhenthecamera detectsmotion.PleasegotoMainMenu>System>NetService,thendoubleclickonFTPoptiontosetup yourFTPserver. 【Mobilereported】 : Thesystemwillsendalertstoyourmobiledevicewhenthecameradetectsmotion.PleaseinstalltheAppand addtheDVRtotheAppfollowingthesectionofOPERATEDVRSYSTEMONMOBILEDEVICEonpage27. ForthesettingofalarmslikeVideoBlind,VideoLoss,HumanDetectandFacedetection,pleasereferto thesettingsofMotionDetect.IfpromptingVideoLoss,theDVRwillnotrecordvideos,butonlytosendalarms. Up-to-CoaxialControl RightclickonthemainmenuandselectXVIcontroltostartsettingupyourcamera. 【SendEmail】 : Beforeenablingthisfunction,pleasegotoMainMenu>System>NetService,thendoubleclickonEMAIL optiontosetupyouremailaddresstoreceivethealerts. *Ifthelivevideofromthecameraismirroredorflipped,youcanchecktheboxbeforeMirroringorOverturntofixit. *Ifyousetsomethingwrong,pleaseclickRestoretogetbacktodefaultsettings. OPERATEDVRSYSTEMONMOBILEDEVICE IMPORTANT: PleasemakesuretheDVRsystemhasbeenconnectedtoyourrouterviatheEthernetcable.Youcancheck thenetworkconnectionstatusfromtheStartupWizard. GettheSerialNumberfromMainMenu>System>Info.>VersionortheQRcodeinStartupWizard. 1 DownloadandInstalltheApp SearchanddownloadXMEyeintoyourmobiledevicefromAppStore/GooglePlayorscantheQRcodesbelow todownload. Tip: AnalternativeoptiontodownloadandinstalltheAppistoscantheQRcodefromtheStartupWizard. AddtheDVRSystemtotheApp LaunchXMEyeAppafterinstalling,thenfollowthesestepstoaddtheDVRsystem. Step1: Registeranaccountwithyouremailaddress.Youwillgetacodebyemailtosetausernameandpassword. Step2: LogintoXMEyewithyourusernameandpassword,thentapontheupperrightcorner.Entertheinformation requiredontheinterfaceofAddDevice,thentapOKtoaddthedevice. DeviceName: SetanameforyourDVRsystem SerialNumer: GettheserialnumberfromMainMenu>System>Info.>VersionortheQRcodefromStartupWizard. Username(Defaultisadmin): EnteradminifyoudidnotchangeitintheStartupWizard. Password(Defaultisnull): EnterthepasswordofDVRyousetintheStartupWizard.Ifit'schanged,pleaseenterthenewpassword. LiveVideo AftersuccessfullyaddingtheDVR,itwillbelistedontheinterfaceofDeviceList.Tapthe iconand StartPreviewtoviewthelivevideosfromallchannels. Tips: Ablue iconindicatestheDVRsystemisonline,whilethegreyone indicatesit'soffline.Youcantap toconfirmtheinformationyouentered. Taponthenameofthedevicetolistallthecameras,youcanselectsomecertainchannelstopreview. 1 2 FunctionOverviewoftheLiveVideo *Tap toenterthedetailedsettingsofthechannel.Youcansettherecordplan,alarms,andmorehere. *Tap icontocaptureapictureandsavetoyourmobiledevice. *Tap tostartrecording;tapitagaintoendandsavethevideotoyourmobiledevice. *Tap todisplaythelivevideofromonechannelonthescreen.Youcanslideitleftwardtoshowthelivevideo fromanotherchannel. *Tap todisplaythelivevideofrom4channelsonthescreen,sodoand. *Tap toswitchtheimagequalityfromSDtoHD.SDisrecommendedforsmootherstreaming. FullScreen Channel Microphone Mute/Unmute Menu Snapshot Record NumberofSplitScreens ImageQuality VideoPlayback PTZ:notsupported bythecamera CruiseControl:notsupported bythecamera VideoPlayback TapontheinterfaceoflivevideotoplaythevideorecordedintheHardDiskDriveoftheDVRsystem.Tap onthetoprightofRemoteVideo,itwillswitchto. *standsforonescreendisplayedontheinterface,whileindicates4screens. *Taptoaddanotherchannel. *Slideleftwardorrightwardonthetimelinetocheckthevideosrecordedbytime. *AlarmRecordstandsforthevideosrecordedwhenthecameradetectedmotion,humanshape,ormore. SplitScreenOption Channel AddChannel Pause Mute/Unmute Speed Snapshot Record Timeline Minute VideoBackup Tap ontheinterfaceofLiveVideo,thentapRecordDownloadtobackupthevideostoyourmobiledevice. 2019-10-2209:00:38 CAM01 RemoteVideo 4 2019-10-31 2 OPERATEDVRSYSTEMONPCCLIENT IMPORTANT: PleaseturnoffantivirusprotectionandfirewallsinWindowsSecurity. PleasemakesuretheDVRsystemhasbeenconnectedtoyourrouterviatheEthernetcable.Youcancheck thenetworkconnectionstatusfromtheStartupWizard. 1 2 ClientDownloadingandInstallation Pleasevisithttps://www.heimvision.com/download/cameras/clientvms.exetodownloadandinstallthe VMSClientfollowingthesetupwizard. AddtheDVRsystemtotheClient Option1:AddtheDVRsystemautomatically PleasemakesuretheDVRsystemandyourPCareconnectedwiththesamerouter. Step1: PleaselogintotheclientwiththedefaultUserName(admin)andPassword(admin). VMS UserName: admin Password: RememberPassword SIGNIN CANCEL Step2: ClickOKtoaddtheDVRsystemautomatically. LiveView DeviceManager SETTINGS DeviceConfig AlarmConfig ADVANCE Map 320 Decoder Backup BatchUpgrade RecordPlan VMS Home LiveView(1) About OPERATION 0 Step3: TapYESonthepop-upwindowof"Thisoperationmaymodifythedevice'sIPaddress,whethertocontinue?" Thisoperationmaymodifythedevice'sIpaddress,whethertocontinue? Yes No Step4: TheDVRyouaddedwillbelistedontheinterfaceofDeviceManagerafter10ssearching. ManualAdd AddGroup Remove Inordertologindevice,modifyipautomatically IPV4Search IPV6Search Add VMS Home LiveView(1) About DeviceManager OnlineDevices:0 Name CloudID IP/Port Protocol Group 0 AllDevices:1 Online:1 Name CloudID IP/Port Group HM245 f42833b3c2251f60 :34567 Version V4.03.R11.0000020V.10001.032300.0000... DefaultGroup Connect Connected DiskStatus RecordStatus Connections 3 Operation InvalidPassword: TheVMSClientcannotloadthepasswordoftheDVRsystemautomatically,youneedtomodifyitbyclicking . Connected: TheDVRsystemisreadytouse. Offline: PleasecheckiftheDVRsystemandPCareconnectedtothesamerouter. Timeout: Networkmaybedisconnected,pleaseclick torefresh. Option2:AddtheDVRsystemmanually Step1: ClickManualAddatthelowerleftcornerontheinterfaceofDeviceManager. ManualAdd AddGroup Remove Inordertologindevice,modifyipautomatically IPV4Search IPV6Search Add VMS Home LiveView(1) About DeviceManager OnlineDevices:0 Name CloudID IP/Port Protocol Group 0 AllDevices:1 Online:1 Name CloudID IP/Port Group HM245 f42833b3c2251f60 :34567 Version V4.03.R11.0000020V.10001.032300.0000... DefaultGroup Connect Connected DiskStatus RecordStatus Connections 3 Operation Step2: ChangetheLoginTypefromIPtoCloudIDandentertherequiredinformationontheinterfaceofAddDevice. AddDevice DeviceName: Group: LoginType: CloudID UserName: Password: Protocol: Cancel CloudID DefaultGroup admin XM OK SaveAndContinue DeviceName: SetanamefortheDVR. CLOUDID: AlsocalledSerialNumber.YoucangetitfromStartupWizardorbyaccessingSystem>Version. Password: EnterthepasswordyousetfortheDVRsystem. LiveVideo PleaseclickHome>LiveViewtoviewthelivevideosfromallchannels. VMS Home LiveView(1) About DeviceManager 0 2019-10-2209:00:38 CAM01 AutoAdju 2019-10-2209:00:38 CAM02 AutoAdju 2019-10-2209:00:38 CAM03 AutoAdju 2019-10-2209:00:38 CAM04 AutoAdju Devices Filter DefaultGroup HeimVision CAM08 CAM07 CAM06 CAM05 CAM04 CAM03 CAM02 CAM01 View VMSCPUState: ALLCPUStater: MemoryState: 0% 3% 365MB *Clicktoselectascreen(theselectedonewillbemarkedwiththewhiteborder),thendoubleclicktoselectone channelunderthelistofHeimVision,thelivevideofromthechannelwillbedisplayedontheselectedscreen. Forexample,selectScreen1andCAM02,thelivevideofromCAM02willbedisplayedonScreen1. *Doubleclickononescreentoshowthechannelinfull-screenmode,doubleclickagaintoexitfull-screenmode. VideoRecording YoucangotoHome>OPERATION>RecordSettingstosetthediskinwhichthevideowillbesavedforVMSClient. PleasegotoHome>ADVANCE>RecordPlantosetthedetailedrecordplan. Notes: YouneedalwayslogintoVMSClientforsavingthevideosintotheDiskofyourPC. SelectD:/tosavethevideosincaseofinsufficientdiskspaceandabnormalsituationofyourPC. ThediskofPCisnotdesignedforsurveillanceneedandlong-timerecordingmaycausedamagetoyourdisk. IfusingVMSClienttorecordvideosisinevitable,it'sadvisedtousethededicatedserverandharddiskfor surveillance. 1 2 3 VideoPlayback ClickHome>Playbacktocheckallthevideosrecorded. Checktheboxbeforethechannel(s)youprefer,selectTypeofthevideo,selecttheBeginandEndtime,thenclick Searchtolistthefilteredvideos. VMS Home LiveView(1) About DeviceManager 0 Playback 2019-10-2209:00:38 CAM01 2019-10-2209:00:38 CAM02 2019-10-2209:00:38 CAM03 2019-10-2209:00:38 CAM04 Filter DefaultGroup HM245 CAM08 CAM07 CAM06 CAM05 CAM04 CAM03 CAM02 CAM01 Device Local Search All Type Begin End 2019/10/230:00:00 2019/10/2323:59:59 Split9 File Devicename Channelname RecordType BeginTime EndTime RecordLength Operation HM245 HM245 HM245 HM245 CAM01 CAM01 CAM01 CAM01 MotionAlarm MotionAlarm MotionAlarm Regular 2019-10-23,00:00:00 2019-10-23,00:04:28 2019-10-23,00:04:38 2019-10-23,00:09:51 2019-10-23,00:04:28 2019-10-23,00:04:38 2019-10-23,00:09:51 2019-10-23,00:10:01 11Seconds701KB 12Seconds1.2MB 12Seconds1.3MB 24Seconds2.5MB Doubleclickontheselectedvideofilestoplaythevideoorselectonevideofile,thenclickbuttontoplaythevideo. VideoDownloading(Backup) StayontheinterfaceofVideoPlayback,click todownloadtheselectedvideo,whileclick todownloadthe videofragmentbytimeperiodinthisvideofile.ThefileyoudownloadedwillbesavedtothedefaultpathonthePC. YoucangotoHome>SETTINGS>SystemsConfigtomodifythepath. TheformatofthefileyoudownloadedisH264andthefileisencrypted.Itonlycanbeplayedbytheexclusivemedia playerandyoucangetitfromhttps://www.heimvision.com/download/cameras/player.exe. TROUBLESHOOTING Q1.TheDVRsystembootsupabnormallyorrebootsautomatically. *Theinputvoltageisunstableortoolow.Pleasereplacethepowersupply,thentryagain. *Theharddiskisdamagedorthecablesoftheharddiskdrivearebroken.Pleasereplacetheharddiskdrive orfixthecable. *PleasedisconnectthecamerawiththeDVRtoverifyiftheDVRcanbootup.Ifyes,thevideosignalofthe cameramaybenotstable.Pleasereplacethecameraorthecorrespondingcables. *ThisDVRsystemissettoperformtheautomatedmaintenancetaskat01:00everyTuesdaybydefault,thus itwillrebootautomatically.YoucangotoMainMenu>Advanced>AutoMaintaintomodifythereboottime. Iftheissuepersists,pleasecontactHeimVisionSupportformorehelp. Q2.HowshouldIdoifIforgetmypassword? PleaseclickForgotPasswordwhenloggingintotheDVRsystem. *ThesystemwillaskyouthesecurityquestionsyousetintheStartupWizard,pleaseentertherightanswer toresetyourpassword. *Ifyouforgettheanswers,clickForgetAnswerstoentertheinterfaceofVerificationCode.LaunchXMEyeApp, tap >FINDPWDonanAndroiddeviceortapForgotyourdevicepassword? (ontheinterfaceof AddDevice) >FINDPWDonaniOSdevicetoscantheQRcodeontheleftsidetogetaverificationcode,then enteritintotheboxontheinterfaceofVerificationCodetoresetyourpassword.However,ifyousetanemail togettheverificationcodeinStartupWizard,theAppwillsendthecodetothatemail.Youneedtogetitfrom email,thenenteritontheinterfaceofVerificationCode. Ifyoustillcannotresetyourpassword,pleasecontactHeimVisionSupport. Q3.HowlongcanaHardDiskDriverecordforthisDVRsystem? *Thereare4AHDcamerasconnectingtothisDVRsystembydefault.Thesecamerasarewiththeresolutionof 1080Pandvariablebitratewhichdependsonthesurveillancescenes.Ifthebitrateisaround2Mb/s,the correspondingsizeofthevideofilewillbearound21Gperday.Asaresult,aHardDiskDrivewiththecapacity of1Tmayrecordaround12days. Q4.HowcanIconnectanextracamerawiththeDVRsysteminadditiontothe4camerasinthepackage? *HM245DVRsystemsupportsupto8camerastobeconnected.PleasecontactHeimVisiontogetthesametype ofcamerasandthecorrespondingcables. *Ifyoujusthaveacamerainhand,pleasefollowthestepsbelow: ForthecamerawiththeformatofTVI/CVI/SVI/CVBS,rightclickonthescreen,selectXVI&AHDtosettheSignal ofthechanneltoAutoorthecorrespondingformatofyourcamera,thenconnectthecamerawiththeDVR system. ForanIPcamera,pleasegotoMainMenu>System>Digital>ChannelTypetochecktheboxofthefourth line,thengobacktothemainscreenandmovethecursortothechannelyou'dliketoconnectthecamera. Clickinthecenterofthescreentostartaddingthecamera. Q5.Theimagefromthecameraisupsidedown. *RightclickonthemainscreenandclickXVIControl,thenchecktheboxbeforeMirroringorOverturntoflip theimage. Q6.WhatshouldIdoifitrunsoutofthespaceonyourHardDiskDrive? *TheDVRsystemissettolooprecordingbydefault,whichmeansthelatestvideoswilloverwritetheoldvideos automaticallywhenitrunsoutofthespaceontheHardDiskDrive. Youcanbackuptheimportantvideos,thendeletethevideosorformattheHardDiskDrive. Q7.WhydoestheHardDiskDrivestopsavingvideos? *PleasegotoMainMenu>System>GeneraltocheckwhethertheStorageFullissettoStopRecord.Ifyes, theHardDiskDrivewillnotsavethevideosonceitrunsoutofspace. *PleasegotoMainMenu>Advanced>Storage>HardDiskDrivePartitiontocheckifthespaceyousetfor RecordPartitionrunsout. *PleasedonotsettheHardDiskDriveasSnapshot,ReadonlyorRedundant.Read/WritesettingforanHard DiskDriveistherightchoice. *IftheHardDiskDrivecannotberead,isdamagedorisnotformatted,itcannotsavevideos. Q8.TheApponmymobiledevicecannotreceivesnapshotswhenthecameradetectsmotion,humanorthe cameragetsblocked,etc.? TheAppcanreceivethesnapshotsbydefaultandyoucancheckfromAlarmPush/Alarm oftheApp. *PleasegotoMainMenu>Alarm>Thealarmyou'dliketogetsnapshots,enabletheoptionof MobileReported. *PleasegotoMainMenu>System>NetServicetoconfirmthattheoptionof MobileReportedisenabled. Q9.WhydoestheAppremindmeof"MaximumVideoLink"? *Forremoteviewing,suchasfromApporPCClient,youcanonlysimultaneouslyaccessthelivevideosfrom 6channelsatmost.Pleaseclosetheunnecessarychannel. Q10.Whydoesn'tthePCClientwatchthelivevideos? *PleasemakesurethatyourPCandtheDVRsystemareconnectedtothesamerouterandverifythatthe SerialNumber(CloudID)andpasswordyouenteredarecorrect. *PleasegotoMainMenu>System>NetService,doubleclick RTSPandchecktheboxtoenableit. Q11.Howtosetaprivacyzone? *Youcanconcealpartsoftheimagefromtheliveviewtoprotectyourprivacy.Thepartyouselectedwillbe markedasablackblockregardlessofthechannelstatus.YoucangotoMainMenu>System>Display> RegionCovertoset4rectangularareasatmostforeachchannel. Q12.WhatshouldIdoifIgottoomanypushnotificationsfromApp? *ThisDVRsystemcansupporttosendyoualertswhenthecameradetectsmotion,human,face,videofeedloss, orthecameragetsblocked.YoucangotoMainMenu>Alarmtodisablecertainkindsofalarmstoreducealerts. What'smore,youcanlowertheSensitivity,settheRegionandPeriodtoreducealerts. Q13.HowcanImodifythetimestampandchannelnamedisplayedonthescreenwhenplayingthevideos recorded? *YoucangotoMainMenu>System>Displaytoselectthechannelyou'dliketoset,thenenable TimeDisplay andChannelTitle,thenclick Set.Youcanevendragthemtoyourdesiredpositiononthescreen. Q14.Whydoesthelivevideofromchannelslooptopopuponthefullscreen? *PleasegotoMainMenu>System>TourtoverifyifyouenabledthesettingofTour,orgotoMainMenu>Alarm tocheckwhetheryouenabledTourfunctionofcertainkindofalarm.Youcandisableittoexitthismode. Q15.HowcanIdoifthecolorofthelivevideoisabnormal? *Pleaserightclickonthemainscreen,thenselectColorSettingtomodifythecolorsettingofthecamera,or gotoXVIControltomodifythecolorsetting. Q16.TheinterfaceoftheDVRsystemisnotcompletelydisplayedonthemonitor. *ThisislikelyduetotheunmatchableresolutionbetweenthemonitorandtheDVRsystem.YoucangotoMain Menu>System>DisplaytochangetheresolutionoftheDVRtomatchthemonitor's,orMainMenu> Advanced>OutputAdjusttoresetLeftDeflate/RightDeflateandBlackvertical/Blackhorizontal. [email protected] 43 [email protected] 44 RISKOFEXPLOSIONIFBATTERYISREPLACEDBYANINCORRECTTYPE. DISPOSEOFUSEDBATTERIESACCORDINGTOTHEINSTRUCTIONS CAUTION ThisdevicecomplieswithRSS247ofIndustryCanada.CetappareilseconformeàRSS247deCanadad'Industrie. ThisdevicecomplieswithIndustryCanadalicense-exemptRSSstandard(s).Operationissubjecttothefollowing twoconditions: (1)thisdevicemaynotcauseinterference,and (2)thisdevicemustacceptanyinterference,includinginterferencethatmaycauseundesiredoperationofthedevice. Appareilsradioexemptsdelicence.Sonfonctionnementestsujetauxdeuxconditionssuivantes: ledispositifnedoitpasproduiredebrouillageprejudiciable,et cedispositifdoitacceptertoutbrouillagerecu,ycomprisunbrouillagesusceptibledeprovoquerun fonctionnementindesirable. ThesymbolindicatesDCvoltage RECYCLING ThisproductbearstheselectivesortingsymbolforWasteelectricalandelectronicequipment(WEEE). ThismeansthatthisproductmustbehandledpursuanttoEuropeandirective2012/19/EUinordertobe recycledordismantledtominimizeitsimpactontheenvironment. ICSTATEMENT Thedevicemustnotbeco-locatedoroperatinginconjunctionwithanyotherantennaortransmitter. FCCSTATEMENT ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions: (1)Thisdevicemaynotcauseharmfulinterference,and (2)thisdevicemustacceptanyinterferencereceived,includinginterferencethatmaycauseundesiredoperation. WARNING: Anychangesormodificationsnotexpresslyapprovedbythepartyresponsibleforcompliancecouldvoidthe user'sauthoritytooperatethisequipment. NOTE: ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuantto Part15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterference inaresidentialinstallation.Thisequipmentgeneratesusesandcanradiateradiofrequencyenergyand,ifnot installedandusedinaccordancewiththeinstructions,maycauseharmfulinterferencetoradiocommunications. However,thereisnoguaranteethatinterferencewillnotoccurinaparticularinstallation.Ifthisequipmentdoes causeharmfulinterferencetoradioortelevisionreception,whichcanbedeterminedbyturningtheequipment offandon,theuserisencouragedtotrytocorrecttheinterferencebyoneofthefollowingmeasures: -Reorientorrelocatethereceivingantenna. -Increasetheseparationbetweentheequipmentandreceiver. -Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected. -Consultthedealeroranexperiencedradio/TVtechnicianforhelp. Screw*4 (ForHardDiskDrive) Screwset*4 (ForCameras*Ifthereisanypartmissingordamaged,pleasecontactHeimVisionsupport. PRODUCTOVERVIEW DVR V7 V5 V3 V1 V7 V5 V3 V1 HD-OUT VIDEOIN AUDIOIN AUDIOOUT VGA DC12V BNCVideoInput HDOutput AudioOutput AudioInput VGAOutput USBPort EthernetPort DCIn [email protected] 02 [email protected] 03 AHDCamera LED NightVision Stand InstallationHole DCIn BNCVideoOutput MaleConnector FemaleConnector PowerCableSplitter 1 2 3 Read/Write 1 2 3 4 5 6 7 8 All Oct Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 CH1 CH2 CH3 CH4 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 All Regular Alarm Manual intelligent CommonPlayBack 2019 144049 43946 144040 143954 1 min/Hr 00:00:00 23:59:59 13:40:32M StartTimeType 13:40:41R 1 3 : 4 1 : 4 0 M 13:41:52R 13:42:22M 13:42:44M 13:43:22R 13:44:10M 13:44:19R 13:45:54M 13:46:10M 13:46:37R 13:47:03M StartTime 19-10-2514:41:00 EndTime 19-10-2514:42:00 Size(KB) 2804 1 5 10 12 3 7 9 4 11 8 6 2 2019-10-2209:00:38Fri CAM01 2019-10-2209:00:38Fri CAM03 2019-10-2210:01:58Fri CAM01 2019-10-2210:01:58Fri CAM01 min/Hr CH1 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 180025 Read/Write 1 2 3 4 5 6 7 8 All smallsearch Oct Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 2019 1/17 2 3 4 5 6 7 8 9 10 1 1 GO 17:59:01 17:59:04 17:59:06 17:59:08 17:59:10 17:59:16 17:59:19 17:59:25 17:59:28 17:59:29 17:59:36 17:59:53 18:00:01 18:00:08 18:00:10 18:00:27 min/Hr CH1 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Read/Write 6 7 8 de We Th Fr Sa 3 4 5 10 11 12 17 18 19 24 25 26 31 PlayBack>PlayMode OK Channel Period SearchCondition Common PlayBack Sync PlayBack Dayparting Smart Express Smart Search Face Search 00:00-23:59 Oct Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 2019 Cancel 1 min/Hr CH1 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 180025 Read/Write 1 2 3 4 5 6 7 8 All smallsearch Oct Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 2019 1/17 1 1 GO 2019-10-2512:17:59 12:17:25 112:17:44 12:17:47 12:17:53 12:17:54 12:17:57 12:18:01 172:18:10 12:18:11 12:18:26 12:18:31 12:18:36 Record>RecordConf. 1 Detect Backup Burning Erase Stop 1 Name(Type) Remain/Total 7.44GB/7.51 GB sdb1(USBDISK) D Cancel Backup 0 ChannelDateStartTimeEndTimeTypeLength Cancel Start BackupformatH26X Required/Remaineing:0.00KB/7.49GB Type All Read/Write Channel1 StartTime2019-10-2500:00:00 EndTime2019-10-2519:05:13 Remove Add 25 25 Backup 487 1 2 3 4 5 6 7 8 ChannelDateStartTimeEndTimeTypeLength 012019-10-2511:52:4111:52:56R120.00KB 012019-10-2511:52:5611:53:08R1.30MB 012019-10-2511:53:0811:53:18M640.00KB 012019-10-2511:53:1811:54:01R2.84MB 012019-10-2511:54:0111:54:17M814.00KB 012019-10-2511:54:171:54:45M1.14MB 012019-10-2511:54:451:54:58R488.00KB 012019-10-2511:54:5811:55:12M24.00KB Cancel Start BackupformatH26X Required/Remaineing:1.07GB/7.44GB Type All Read/Write 1 Channel 2019-10-2500:00:00 StartTime 2019-10-2519:05:13 EndTime Remove Add 25 25 min/Hr CH1 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 180025 00:00:00 23:59:59 StartTimeType 13:40:41R 1 3 : 4 1 : 4 0 M 13:41:52R 13:42:22M 13:42:44M 13:43:22R 13:44:10M 13:44:19R 13:45:54M 13:46:10M 13:46:37R 13:47:03M StartTime 19-10-2514:41:00 EndTime 19-10-2514:42:00 Size(KB) 2804 13:40:32M 11:54:-12:00 12:00-1213 12:13-12:15 12:15-12:17 17:17-12:19 12:19-12:21 12:21-12:20 12:20-12:29 12:29-12:32 12:32-12:34 12:34-12:36 12:36-12:40 12:40-12:52 12:52-13:00 13:00-14:02 14:02-17:29 Record>RecordConf. Record>RecordConf. Add OK Cancel Channel Cyclecapture EMAIL Sec. 32 FTP Sec. 32 storage Sec. 32 Timingcapture 3 Capture time Delete EMAIL FTP strage 1 15:42:32 * 2 16:42:32 * 3 17:42:32 * EMAIL FTP storage Capturetime 00 : 00 : 00 Stop 1 HumanDetect Advanced OK Cancel Channel Sensitivity Period RecordChannel Tour Snapshot PTZActivation ShowMessage WriteLog Mobilereported 1 Middle Enable Region Set MDInterval 2 Sec. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 Set 10 Sec. PostRec SendEmail FTPupload Set iOS Andorid OtherWayslogin XMeye PleaseinputUserName PleaseinputPassword CloudLogin Register ForgetPassword Register Getcode support@heimvision.com I'veagreedPrivacyStatement Click"+"to add device watch the world together DeviceList DeviceList Searchdevice HeimVision StartPreview(4) DeviceList Searchdevice HeimVision Selectchannel InvalidPassword Offline Timeout AlarmStatus Advanced OK Index 1 2 3 4 5 6 7 8 VideoLoss MotionDetect VideoBlind HumanDetect Facedetection XNIcontrol Restore OK Channel XVIcontrol Brtghrness Contrast Saruration Hue Acutance MirroringOverturnIRCReverseOrder Anti-AliasingRemovalofMoire 1 Advanced 50 50 50 50 50 CAM01 AHD 5m Selectawaytoaddsomedevices. Adddevicesautomatically Adddevicesmanually Donotshownexttime Cancel Ok Screen1 Screen2 Screen4 Screen3 2019-10-2211:04:52Fri CAM01 p Connect Connected InvalidPassword Offline Timeout Device Alarm MobileStorage My Device Alarm MobileStorage My Device Alarm MobileStorage My 1 4 SD HD 9 16 4 1x Ordinary video AlarmRecord 14:59:25 15:00:56 12:00 13:00 14:00 15:00 16:00 17:00 18:00 2019-11-13 14:57:57 hour minute DisplaythetimelinebyHour Q17.HowcanIrecordavideowithsound? Toenablethisfunction,pleasefollowthestepsbelow: Step1: PleasegotoMainMenu>Advanced>DeviceInfo.>AudioInChannelstoselectthenumberof channels(upto4)thatyouneedtorecordsound. Step2:Rightclickonthescreen,gotoMainMenu>System>Encode,selectachannelandcheckallboxes afterVideo/Audio.YouwillseeaiconontheLiveVideooftheselectedchannel,whichindicatesa successfulsetting.Ifyou'dliketosetformorechannels,justrepeatthisstep. Step3:ConnectanexternalAudioPickup(notsupplied)totheAudioInputoftheDVRandthepower. Step4:PlacetheAudioPickupnearthecamerayouneedtorecordsound.Pleaseensurethatthecamera matchesthechannelyousetontheDVR. 1 1 4 Selectchannel AddDevice WiFiConfig ManualAdd DeviceName SerialNumber OK Search Advanced DDNS Forgotyourdevicepassword? AddDevice WiFiConfig ManualAdd DeviceName SerialNumber OK Search Advanced DDNS Username(Defaultisadmin) Password(Defaultisnull) Forgotyourdevicepassword?

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Page 1: 20191112 安防摄像机 HM245 说明书 V2.01 林瑜US.p… · .C h ck t e ran sm ion l g s t RJ45 p f y ur d v sh oi ng c r et ly (S d gn ab k ) Retry Network Scan the QR code to

CUSTOMER�[email protected]@heimvision.com

North�America

United�Kingdom�

::

Digital�Video�Recorder�System�

Please�read�this�quick�guide�thoroughly�before�using�and�keep�it�well�for�future�reference.

HM245 Quick�Guide

V2.01

Alarm

Rec Power

Scan�for�Online�User�Manual

SAFETY�CAUTIONSPlease�do�not�place�any�container�with�liquid�such�as�water,�coffee,�or�beverage�on�the�DVR.Please�put�the�DVR�at�a�ventilated�space�and�do�not�block�the�air�vents.�For�the�system�security,�please�use�the�original�power�supply�provided.Check�the�power�voltage�in�case�of�any�damage�due�to�the�wrong�voltage.Please�obey�the�local�security�regulations�and�policies�when�installing�the�product.If�the�DVR�starts�or�woks�abnormally,�please�unplug�the�power�adapter�and�carefully�clean�the�dust�on�the�mainboard�in�the�DVR�device,�then�restart�the�DVR.We�assume�no�liability�or�responsibility�for�any�fires�or�electrical�shock�caused�by�improper�installation.

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SAFETY�CAUTIONS...................................................................................................................01

PACKING� LIST.........................................................................................................................01

PRODUCT� OVERVIEW...............................................................................................................02

HARD�DISK�DRIVE�INSTALLATION�AND�SYSTEM�CONNECTIONS......................................................04

������Hard�Disk�Drive�Installation...........................................................................................................04

������System�Connections.....................................................................................................................06

OPERATE�DVR�SYSTEM�WITH�A�MONITOR....................................................................................09

������Startup�Wizard..............................................................................................................................09

������Live�Video.....................................................................................................................................12

������Hard�Disk�Drive�Formatting...........................................................................................................13

������Video�Recording............................................................................................................................13

������Video�Playback..............................................................................................................................15

����������Explanation�of�playback�modes.............................................................................................................15

���������������1.�Common�Playback...................................................................................................................................15

���������������2.�Sync�Playback..........................................................................................................................................18

���������������3.�Dayparting................................................................................................................................................18

���������������4.�Smart�Express...........................................................................................................................................19

���������������5.�Smart�Search............................................................................................................................................19

���������������6.�Face�Search...............................................................................................................................................20

������Video�Backup.............................................................................................................................................20

������Snapshot�Setup.........................................................................................................................................23

������Alarm.........................................................................................................................................................23

� � � � � �Motion� Detect........................................................................................................................................24

������Up-to-Coaxial�Control...............................................................................................................................26

OPERATE� DVR� SYSTEM�ON�MOBILE� DEVICE................................................................................27

������Download�and�install�the�App........................................................................................................27

������Add�the�DVR�System�to�the�App......................................................................................................27

������Live�Video.....................................................................................................................................29

���������Function�Overview�of�the�Live�Video.....................................................................................................30

� � � � � �Video�Playback.............................................................................................................................31

������Video�Backup................................................................................................................................32

OPERATE�DVR�SYSTEM�ON�PC�CLIENT........................................................................................32

������Client�Downloading�and�Installation..............................................................................................32

������Add�the�DVR�system�to�the�Client..................................................................................................32

������Live�Video.....................................................................................................................................36

������Video�Recording............................................................................................................................37

������Video�Playback..............................................................................................................................37

������Video�Downloading(Backup)..........................................................................................................38

TROUBLESHOOTING.................................................................................................................39

CONTENTS

PACKING�LIST

Alarm Rec Power

DVR�*1�(Hard�Disk�Drive�not�included) AHD�Camera�*4 2-in-1�Video/Power�Cable�*4

Power�Cable�Splitter�*1�(1�Female�to�4�Male)

USB�Mouse�*1 DC�12V/2A�Power�Adapter�*2�� Ethernet�Cable�*1 Quick�Guide

Digital�Video�Recorder�System�

Please�read�this�quick�guide�thoroughly�before�using�and�keep�it�well�for�future�reference.

HM245 Quick�Guide

V2.01

Alarm

RecPower

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CAM01

2019-10-22�09:00:38�Fri

CAM02 CAM03

CAM04 CAM05 CAM06

CAM07 CAM08

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Live�Video

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CAM03

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2-in-1�Video/Power�Cable

Video�Connector�

Video�Connector�

Power�Connector�(Male�)��������

Power�Connector�(Female)

HARD�DISK�DRIVE�INSTALLATION�AND�SYSTEM�CONNECTIONS

Hard�Disk�Drive�Installation�IMPORTANT:To�record�videos�and�play�the�historical�videos,�the�installation�of�the�Hard�Disk�Drive�is�a�must.�Otherwise,�you�can�only�watch�the�live�video.A�Hard�Disk�Drive�is�not�included�in�this�DVR�system.This�DVR�system�works�with�a�3.5''�SATA�Hard�Disk�Drive.The�Hard�Disk�Drive�should�be�formatted�after�it's�installed.

1

2

3

Step�1:�Unscrew�the�screws�and�remove�the�upper�cover�of�the�DVR.

Step�2:�Connect�the�SATA�power�cable�and�data�cable�of�the�DVR�to�the�corresponding�ports�of�the�Hard�Disk�Drive.

Step�3:�Hold�the�Hard�Disk�Drive�and�the�DVR�together,�carefully�turn�them�over,�then�align�the�screw�holes�on�the�Hard�Disk�Drive�with�the�screw�holes�on�the�DVR�housing.

Step�4:�Fix�the�Hard�Disk�Drive�and�DVR�housing�with�the�provided�screws,�then�assemble�the�upper�cover�of�the�DVR.

System�ConnectionsDo�not�fix�the�AHD�camera�before�you�can�view�the�image�on�the�monitor�and�confirm�the�ideal�position�to�install�it.

Plug�a�power�adapter�into�the�DVR�and�the�socket�to�power�on�the�DVR.1

V7 V5 V3 V1

V7 V5 V3 V1HD-OUTVIDEO��IN

AUDIO�IN

AUDIO�OUT VGA DC��12V

Connect�a�monitor�to�the�HD�Output�or�VGA�Output�on�the�DVR�with�an�HDMI�cable�or�VGA�cable�(not�included).2

V7 V5 V3 V1

V7 V5 V3 V1HD-OUTVIDEO��IN

AUDIO�IN

AUDIO�OUT VGA DC��12V

HDMI

Connect�the�Ethernet�Cable�with�the�DVR�and�your�router.3

V7 V5 V3 V1

V7 V5 V3 V1HD-OUTVIDEO��IN

AUDIO�IN

AUDIO�OUT VGA DC��12V

Connect�the�AHD�camera�with�the�2-in-1�Video/Power�Cable.4

Connect�the�Yellow�Video�Connector�to�the�BNC�Video�Input�on�the�DVR,�and�connect�the�Red�Power�Connector�to�the�Male�Connector�of�the�Power�Cable�Splitter.

5

Connect�the�Female�Connector�of�the�Power�Cable�Splitter�with�another�power�adapter.�Then�plug�the�power�adapter�into�the�socket�to�power�on�the�camera.

6

OPERATE�DVR�SYSTEM�WITH�A�MONITOR

Startup�WizardAfter�connecting�the�DVR�and�cameras�to�power,�wait�for�2-3�minutes.�A�Startup�Wizard�will�start�to�guide�you�via�a�series�of�pop-up�windows.�Connect�the�USB�mouse�to�the�DVR,�then�click�Next�until�you�see�the�window�of�Time-Language�Configuration.

Select�the�time�zone,�date�format,�time�format,�language,�and�set�the�time�for�your�DVR�system.1

The�default�password�is�empty,�please�reset�it�for�your�DVR�following�the�tip.�The�new�password�should�bemore�than�6�digits�and�use�the�combination�of�numbers�and�letters�to�ensure�your�system's�security.

2

Time�-�Language�Configurat ion

Time�zoneSystem�TimeDate�FormatDate�SeparatorTime�FormatModify�LanguageLanguage

[UTC-08:00]Pacific�Time(U.S.�2019�-�10�-24 17�:�49�:�33YYYY��MM��DD-24-HOUR

ENGLISH

Previous Next Cancel

Time�-�Language�Configurat ion

Time�zoneSystem�TimeDate�FormatDate�SeparatorTime�FormatModify�LanguageLanguage

[UTC-08:00]Pacific�Time(U.S.�2019�-�10�-24 17�:�49�:�33YYYY��MM��DD-24-HOUR

ENGLISH

Previous Next Cancel

Unsafe�Password�Tip

Remind� you� current"Admin"password� isa� Big� Security� Risk,� whether� to� set� a� newpassword?

OK

Password�Modify

Next

The�password� is�unsafe,��p lease�change� i t .

User�NameNewConfirm

admin

Strong

It� is� recommended�that� the�password�be�no� less� than�6�digits,�and�thenumber�+� letter� form

Tips:Please�keep�your�password�safe.You�can�enable�the�option�of�Remember�the�password�on�the�page�of�logging�in.If�you�forget�the�password,�please�refer�to�Q2�of�TROUBLESHOOTING�on�page�39.

Select�safety�questions�and�enter�the�answers�for�resetting�the�password�if�necessary.�You�can�also�enter�your�email�address�for�getting�the�verification�code�to�reset�the�password.

3

Safety�quest ion

Next

Please�complete� the� following� information�to�reset�your�password� laterSafety�QuestionQuestion

QuestionAnswer

What� is� last�five�digits�of�your�cell�phone

What� is� the�email�account�you�use�often�Answer

Reset�password�by�verification�codeSend�verification�code�to�monitor�APPSend�verification�code�to�my�contact�profileEmail [email protected]

Recommends�you�write�down�your�questions�and�answers�andstore� it� in�a�secure� location.

Check�if�the�network�connection�status�is�normal.�If�not,�you�can�configure�it�by�clicking�Network.�4

Net��Text

Previous Next Cancel

Checking�the�network�connection��....

Test�Gateway

Test�Network

Test�DNS

..........OK

..........OK

..........OKNetwork�test�successfully,�please�click�"Next"�to�continue.

Make�your�device�connect�with�router/'modem�by�network�cable.Check�the�transmission� lights�at� the�RJ45�port�of�your�deviceshowing�correctly� (Solid�green�and�blinking�orange)

Retry Network

Scan�the�QR�code�to�get�the�Serial�Number�of�your�DVR�system�and�download�the�App�named�XMEye�into�your�mobile�device.

5

Install�mobile�app

Previous Next Cancel

Scan�the�APP�QR�code�to�download�the�APP.�Create�an�account,� then�scan�the�deviceserial�No�QR�code�to�add�the�device.�Remember� to� input� the�correct�device�username�andpassword�which�you�have�setup�before.� In�order� to�view�the�device�remotely,�you�mustconnect�your�device� to� internet

Serial�Number APP

Before�fixing�the�cameras,�you�can�log�in�to�XMEye�App�to�check�the�live�view�to�confirm�the�ideal�position.6

Camera/Channel�setting

Previous Next Cancel

Before�mount� the�cameras� in�finalposition,�you�can�use�the� live�viewfeature�APP�app�to�easily�adjust�yourcameras '�position�and�viewing�angle.

Make�sure�your�cameras�are� installedproperly.

Live�Video

2 0 1 9 - 1 0 - 2 2� 0 9 : 0 0 : 3 8

CAM01

2 0 1 9 - 1 0 - 2 2� 0 9 : 0 0 : 3 8

CAM03

2 0 1 9 - 1 0 - 2 2� 0 9 : 0 0 : 3 8

CAM02

2 0 1 9 - 1 0 - 2 2� 0 9 : 0 0 : 3 8

CAM04

1 4 9 16

HDSD

Detection�based�on�human�shape�is�enabled�by�default.�The�DVR�system�will�send�alerts�to�your�mobile�device�when�there�is�human�shape�detected�by�the�cameras.�Please�refer�to�the�section�of�Motion�Detect�on�page�24for�the�detailed�setting.

7

Human�Detect

Advanced Next CancelPrevious

ChannelSensitivityWander�Time

PeriodRecord�ChannelTourSnapshotPTZ�ActivationShow�MessageWrite�LogMobile� reported

1Higher10 Sec.

EnableAlarm��Light

Set MD�Interval 1 Sec.1 2 3 4 5 6 7 81 2 3 4 5 6 7 81 2 3 4 5 6 7 8

Set 10 Sec.PostRecSend��EmailFTP��upload

*�Click�Next�and�OK�to�exit�the�wizard.�You�can�right�click�on�the�screen,�then�go�to�Main�Menu�>�Startup�Wizard�����to�bring�it�up�again.�If�the�wizard�is�no�longer�needed,�just�check�the�box�before�Don't�Display�the�Wizard�again�����on�the�first�interface�of�the�Startup�Wizard.

Live�VideoYou�will�see�the�live�videos�from�the�AHD�cameras�in�split-screen�mode�(9�screens�by�default)�after�exiting�the�wizard.

Channel�

Time�

The�Latest�6�Faces�Detected

Channel's�Bitrate

Show/Hide�

CH1234

CH5678

Kb/S7777

Kb/S602952286427

Channel's�Name

Recording

Mute/Unmute

Signal�Switch(AHD-TVI-CVI)

Human�Shape�Detected�(Default)

Motion�Detected�(Default)

Play�the�video�recorded�for�the�latest�5�minutes

Face�Detected�(Display�only�after�enabling)

Video�Feed�Loss�Detected�(Display�only�after�enabling)

Camera�Blocked�Detected�(Display�only�after�enabling)

*�Move�the�mouse�cursor�to�the�live�video�of�any�channel,�some�icons�may�be�displayed�according�to�the�setting.�

Notes:The�icons�of� ��and� �are�displayed�by�default,�while�for�icon� ��,�������and� ,�please�right�click�and���������� �������� ������ �����������go�to�Main�Menu�>�Alarm�(see�on�page�23)�to�enable�them.If�you�want�to�loop�to�display�the�live�videos�from�some�certain�channels�in�full-screen�mode,�please�go�to�Main�Menu�>�System�>�Tour�to�enable�this�function.For�viewing�the�live�video�from�one�channel�in�full-screen�mode,��please�move�the�mouse�cursor�to�the�desired�channel,�then�double�click.�To�exit�full-screen�mode,�double�click�again.

1

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3

Hard�Disk�Drive�FormattingInstall�the�Hard�Disk�Drive�first,�then�right�click�and�go�to�Main�Menu�>�Advanced�>�Storage�to�check�if�the�type�is�Read/Write�or�the�status�is�Normal.�If�not,�please�click�Format�Storage�to�start�formatting�your�Hard�Disk�Drive.

Video�Recording�Right�click�on�the�screen,�then�go�to�Main�Menu�>�Record�>�Record�Conf.�to�set�the�record�mode�and�record�plan.�This�DVR�is�set�to�record�videos�24�hours�a�day�by�default.

Record�>�Record�Conf.

Advanced OK Cancel

ChannelLengthModeWeekPeriod� 1Period� 2Period� 3Period� 4

160

Redundancymin PreRec 5 Sec

Schedule Manual StopAll Regular Detect Alarm00:00������� -�������24:0000:00������� -�������00:0000:00������� -�������00:0000:00������� -�������00:00

【Channel】:�Select�the�channel�to�set�the�record�mode�and�plan.�You�can�select�a�single�channel�or�all�channels.

【Redundancy】:�Installing�2�pieces�of�Hard�Disk�Drive�is�required�when�enabling�this�function,�and�HM245�doesn't�support�it.�

【Length】:�Set�the�maximum�video�length�of�each�recording�from�1�minute�to�120�minutes.�It's�60�minutes�by�default.

【PreRec】:�The�camera�will�start�recording�a�video�around�5s�before�it�detects�the�motion�or�human�shape.�You�can�reset�the�time�from�1s�to�30s,�but�the�accuracy�of�the�pre-recording�time�may�be�affected�by�the�bitrate.�

【Mode】:��Set�the�recording�mode�and�the�options�are�Schedule,�Manual�and�Stop.������*�Schedule:�The�camera�will�record�videos�according�to�your�record�plan.������*�Manual:�The�camera�will�record�standard�videos�24�hours�a�day.������*�Stop:�The�camera�will�stop�recording�videos.

【Record�Plan】:�Set�the�recording�schedules.������*�Week�and�Period�1/2/3/4:�Set�the�time�period(s)�of�each�day�to�record�different�types�of�videos.�������*�Regular:�The�system�will�continuously�record�standard�videos�during�the�time�period(s)�you�set.�

�����*�Detect:�The�camera�will�start�recording�a�video�when�it�detects�motion�or�human�shape�during�the�time�period(s)���������you�set.��If�you�enable�the�alarms�of�Video�Blind,�Video�Loss,�and�Face�Detection,�the�camera�will�record�the���������video�as�well.�����*�Alarm:�An�extra�alarm�device�is�required�for�this�type�of�video,�and�HM245�doesn't�support�it.

��������Note:The�oldest�video�will�be�overwritten�by�the�latest�one�by�default�when�the�Hard�Disk�Drive�runs�out�of�space.

Video�Playback�Right�click�on�the�screen,�then�go�to�Main�Menu�>�Record�>�Playback�to�play�the�video�recorded.�You�will�see�the�different�playback�modes�in�the�pop-up�window�of�Play�Mode.

Explanation�of�playback�modes

1.�Common�PlaybackSelect�the�channel(up�to�4�channels�at�the�same�time),�a�period�and�a�date�on�Blue�background�to�play�all�types�of�videos�recorded.�

Read/Write

1 2 3 4 5 6 7 8All

de

OctSu Mo Tu We� Th Fr Sa

1 2 3 4 56 7 8 9 10 11 1213 14 15 16 17 18 1920 21 22 23 24 25 2627 28 29 30 31

CH1CH2CH3CH4

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24

All Regular Alarm Manual intelligent

14���40���49���4���39���4614���40���4014���39���54

1

min/Hr

Play�Mode

OK

ChannelPeriod

Common�PlayBack

Sync�PlayBack

Dayparting

Smart�Express

Smart�Search

Face�Search

1 2 3 4 5 6 7 800:00������� -�������23:59

OctSu Mo Tu We� Th Fr Sa

1 2 3 4 56 7 8 9 10 11 1213 14 15 16 17 18 1920 21 22 23 24 25 2627 28 29 30 31

2019

Cancel

Area�for�Video�PlayingPlayback�ButtonsTimelineChannelFiltersFiltered�Videos�ListR:�Standard�VideosM:�Videos�recorded�when�the�camera�detects�motion�or�human�shape.Detailed�Info.�of�the�Selected�VideoSearchShow/Hide�Filtered�Videos�ListTimeline�by�Hour/Minute

�������Tip:�Filters�will�not�be�available�after�you�left�click�on�the�timeline,�but�you�can�exit�this�mode�and�re-enter�to�select�the�filter.

Option�1�:�Left�click�on�the�Green/Red�(Green�for�standard�videos�recorded,�and�Red�for�the�videos�recorded�whenthe�camera�detected�motion�or�human�shape)�part�of�the�timeline�of�each�channel�to�play�the�historical�videos.�

Option�2�:�Left�click�on�the�live�video�of�one�channel,�show�the�filtered�video�list,�then�double�click�on�the�selected�video�to�play�it.�

1

2

3

4

5

6

7

8910

11

12

Description�of�Playback�ButtonsLeft�click�on�the�live�video�of�any�channel,�then�start�using�the�buttons�to�control�the�video�playback.

Play/Pause���������������������������� Reverse�to�play

Stop Playback�in�slow�motion

Fast�Reverse Fast�Forward

Previous�Frame Next�Frame

Previous�Video� Next�Video

Repeat�to�play�all�the�videos�recorded�on�the�selected�day

Full�Screen

Start/End�video�cutting Backup

Tips:You�can�click�the��������icon�to�cut�a�video,�then�click� �to�back�up�to�the�external�storage.������Previous�Frame�and�Next�Frame�work�only�when�pausing�the�video.The�speed�of�Fast�Reverse�and�Fast�Forward�will�be�displayed�on�the�right�end�of�Playback�Buttons.

1

2

3

2.�Sync�PlaybackThis�function�aims�to�put�the�videos�from�different�channels�at�the�same�time�to�compare.

Select�2�channels�at�least�(�up�to�4�channels),�a�period�and�a�date�on�Blue�background�to�play�the�historical�videossimultaneously�at�the�selected�time�on�the�same�timeline.�

Read/Write

1 2 3 4 5 6 7 8All

OctSu Mo Tu We� Th Fr Sa

1 2 3 4 56 7 8 9 10 11 1213 14 15 16 17 18 1920 21 22 23 24 25 2627 28 29 30 31

CH10 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24

All Regular Alarm Manual intelligent

Common�PlayBack

2019

min/Hr

Read/Write

1 2 3 4 5 6 7 8All

de

OctSu Mo Tu We� Th Fr Sa

1 2 3 4 56 7 8 9 10 11 1213 14 15 16 17 18 1920 21 22 23 24 25 2627 28 29 30 31

CH1CH2CH3CH4

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24

All Regular Alarm Manual intelligent min/Hr

Play�Mode

OK

ChannelPeriod

Dayparting

Smart�Express

Smart�Search

Face�Search

1 2 3 4 5 6 7 800:00������� -�������23:59

OctSu Mo Tu We� Th Fr Sa

1 2 3 4 56 7 8 9 10 11 1213 14 15 16 17 18 1920 21 22 23 24 25 2627 28 29 30 31

2019

Cancel

Sync�PlayBack

Common�PlayBack

15��30��12

3.�DaypartingThis�function�aims�to�put�the�videos�from�the�same�channel�but�at�different�time�to�compare.

Select�a�channel,�number�of�split�screens,�and�a�period�to�play�the�videos�recorded�from�this�channel�on�different�timelines.

Read/Write

6 7 8de

OctSu Mo Tu We� Th Fr Sa

1 2 3 4 56 7 8 9 10 11 1213 14 15 16 17 18 1920 21 22 23 24 25 2627 28 29 30 31

CH1CH2CH3CH4

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24

All Regular Alarm Manual intelligent min/Hr

Play�Mode

ChannelDaypartingPeriod

Smart�Express

Smart�Search

Face�Search

1 2 3 4 5 6 7 82sec

Cancel

Common�PlayBack

Dayparting

Sync�PlayBack0 3 6 9 12 15 18 21 24

OK

Read/Write

1 2 3 4 5 6 7 8All

OctSu Mo Tu We� Th Fr Sa

1 2 3 4 56 7 8 9 10 11 1213 14 15 16 17 18 1920 21 22 23 24 25 2627 28 29 30 31

CH10 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24

Dayparting

2019

min/Hr

CH2 15��29��0316��22��34

�������Note:You�need�to�press�and�hold�the�left�mouse�and�move�on�the�bar�of�Period�to�select�time�period.

4.�Smart�Express�Select�one�channel�or�all�channels,�then�select�the�speed�of�Fast�Playback,�the�system�will�play�all�the�videos�recorded�with�the�speed�you�selected.

Read/Write

5 6 7 8de

OctSu Mo Tu We� Th Fr Sa

1 2 3 4 56 7 8 9 10 11 1213 14 15 16 17 18 1920 21 22 23 24 25 2627 28 29 30 31

CH1CH2CH3CH4

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24

min/Hr

Play�Mode

Channel

Fast�PlaybackPlay�Mode

Dayparting

Smart�Express

Face�Search

Cancel

Common�PlayBack

Smart�Search

Sync�PlayBack1

DetectAlarmAll�Alarm

OK

Read/Write

1 2 3 4 5 6 7 8All

OctSu Mo Tu We� Th Fr Sa

1 2 3 4 56 7 8 9 10 11 1213 14 15 16 17 18 1920 21 22 23 24 25 2627 28 29 30 31

CH1CH2CH3CH4

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24

Common�PlayBack

2019

14���40���49���4���39���4614���40���4014���39���54

1

min/Hr

X8

5.�Smart�Search�Select�one�channel�and�a�time�period,�then�check�the�box�before�Detect�and�select�a�date�on�Blue�background�to�play�the�videos�recorded�when�the�camera�detected�the�motion�or�human�shape.

Read/Write

5 6 7 8de

OctSu Mo Tu We� Th Fr Sa

1 2 3 4 56 7 8 9 10 11 1213 14 15 16 17 18 1920 21 22 23 24 25 2627 28 29 30 31

CH1CH2CH3CH4

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24

min/Hr

Play�Mode

ChannelPeriodTraditional� alarm

Dayparting

Smart�Express

Face�Search

00:00������� -�������23:59

OctSu Mo Tu We� Th Fr Sa

1 2 3 4 56 7 8 9 10 11 1213 14 15 16 17 18 1920 21 22 23 24 25 2627 28 29 30 31

2019

Cancel

Common�PlayBack

Smart�Search

Sync�PlayBack1

Detect AlarmAll�Alarm

OK

X8File� Type

*�Double�click�the�thumbnail�to�play�the�related�videos.

6.�Face�Search�Select�one�channel,�a�time�period�and�a�date�on�Blue�background�to�play�the�videos�recorded�when�the�camera�detected�faces.

Video�BackupStep�1:�Insert�the�USB�disk�into�the�USB�port�of�the�DVR�system.�Right�click�on�the�screen,�then�go�to�Main�Menu�>�Record�>�Backup�to�start.

Step�2:�Select�your�USB�disk,�then�click�Backup�to�bring�up�a�pop-up�window.

Step�3:�Select�Channel,�Start�Time�and�End�Time,�then�click�Add�to�display�all�the�filtered�videos.

Step�4:�Check�the�box�to�select�the�video�files�and�Backup�format,�then�click�Start�to�back�up�the�videos.

Tips:�The�format�of�the�USB�Drive�should�be�FAT�32.An�alternative�solution�to�back�up�the�videos�is�listed�below.���*�Go�to�the�interface�of�video�playback�and�click� to�show�the�filtered�video�list.��������������*�Check�the�box�to�select�the�videos.���*�Click� �to�start�backing�up.�The�next�steps�are�the�same�as�the�first�solution�mentioned�above.�������

1

2

Snapshot�SetupThe�system�will�capture�the�snapshots�24�hours�a�day�when�the�camera�detects�motion�or�human�shape.

Go�to�Main�Menu�>�Record�>�SnapShot�Conf.�to�reset�the�time�interval�of�capturing�a�snapshot,�and�set�up�the�schedules�when�the�camera�will�capture�a�snapshot�as�well.

Alarm���������IMPORTANT:The�alarms�of�Motion�Detect�and�Human�Detect�are�enabled�by�default.�If�you�need�to�record�videos�when�the�camera�detects�the�face�or�gets�blocked�as�well,�please�enable�Face�Detection�and�Video�Blind.

Please�go�to�Main�Menu�>�Alarm�to�set�the�alarm�you�need.

Motion�DetectThe�camera�will�start�to�record�videos�when�it�detects�motion.

【Channel】:�Select�the�channel�you'd�like�to�enable�motion�detection.

【Enable】:�Check�the�box�to�enable�motion�detection.

【Sensitivity】:�If�you�select�higher�sensitivity,�the�camera�will�be�more�easily�to�be�triggered�to�start�recording�videos.�It's�advised�to�select�Middle�to�balance�the�accuracy�and�effectiveness�of�the�alarm,�thus�reducing�the�false�alarms.

【Region】:�Click�Set,�then�press�and�hold�the�left�mouse�to�drag�and�select�the�area�for�detecting.�The�pink�area�indicatesthe�selected�area.

【Period】:�Set�up�to�4�time�periods�for�each�day�to�send�the�alerts�when�the�camera�detects�motion.

【MD�Interval】:�Set�the�time�interval�of�two�alerts.�It�aims�to�decrease�the�frequency�of�the�alerts�caused�by�the�same�moving�object.

【Record�Channel】:�The�selected�channel(s)�will�start�recording�when�the�current�channel�detects�motion.

【Tour】:�The�display�will�loop�to�display�the�live�video�from�the�selected�channel(s)�in�full-screen�mode�when�the�current�channel�detects�motion.�You�can�go�to�Main�Menu�>�System�>�Tour�to�set�the�time�interval�to�show�the�live�video�in�full-screen�mode.

【Snapshot】:��The�selected�channel(s)�will�capture�a�picture�when�the�current�channel�detects�motion.

【PTZ�Activation】:�The�cameras�don't�support�this�function.

【PostRec】:��The�camera�will�remain�to�record�the�video�around�10s�after�the�motion�or�human�shape�detection�ends.�You�can�reset�the�time�from�10s�to�300s.

【Show�Message】:�After�enabling�this�function,�the�display�will�pop�up�a�window�to�show�the�Alarm�Status�for�all�kinds�of�alarms�when�the�cameras�detect�motion,�human�shape,�or�more.

【Write�Log】:�The�logs�of�the�alerts�will�be�written�into�the�system�once�you�enable�this�function.�You�can�go�to�Main�Menu�>�Info�>�Log�to�check�the�detailed�log�information.

【FTP�upload】:�The�system�will�send�the�videos�recorded�or�snapshots�captured�to�the�FTP�server�you�set�when�the�camera�detects�motion.�Please�go�to�Main�Menu�>�System�>�NetService,�then�double�click�on�FTP�option�to�set�up�your�FTP�server.

【Mobile�reported】:�The�system�will�send�alerts�to�your�mobile�device�when�the�camera�detects�motion.�Please�install�the�App�and�add�the�DVR�to�the�App�following�the�section�of�OPERATE�DVR�SYSTEM�ON�MOBILE�DEVICE�on�page�27.

���������For�the�setting�of�alarms�like�Video�Blind,�Video�Loss,�Human�Detect�and�Face�detection,�please�refer�to��the�settings�of�Motion�Detect.�If�prompting�Video�Loss,�the�DVR�will�not�record�videos,�but�only�to�send�alarms.

Up-to-Coaxial�ControlRight�click�on�the�main�menu�and�select�XVI�control�to�start�setting�up�your�camera.

【Send�Email】:�Before�enabling�this�function,�please�go�to�Main�Menu�>�System�>�NetService,�then�double�click�on�EMAIL�option�to�set�up�your�email�address�to�receive�the�alerts.

*�If�the�live�video�from�the�camera�is�mirrored�or�flipped,�you�can�check�the�box�before�Mirroring�or�Overturn�to�fix�it.*�If�you�set�something�wrong,�please�click�Restore�to�get�back�to�default�settings.

OPERATE�DVR�SYSTEM�ON�MOBILE�DEVICEIMPORTANT:Please�make�sure�the�DVR�system�has�been�connected�to�your�router�via�the�Ethernet�cable.�You�can�check�the�network�connection�status�from�the�Startup�Wizard.Get�the�Serial�Number�from�Main�Menu�>�System�>�Info.�>�Version�or�the�QR�code�in�Startup�Wizard.

1

Download�and�Install�the�AppSearch�and�download�XMEye�into�your�mobile�device�from�App�Store/Google�Play�or�scan�the�QR�codes�below�to�download.

��������Tip:�An�alternative�option�to�download�and�install�the�App�is�to�scan�the�QR�code�from�the�Startup�Wizard.

Add�the�DVR�System�to�the�AppLaunch�XMEye�App�after�installing,�then�follow�these�steps�to�add�the�DVR�system.

Step�1:Register�an�account�with�your�email�address.�You�will�get�a�code�by�email�to�set�a�user�name�and�password.

Step�2:Log�in�to�XMEye�with�your�user�name�and�password,�then�tap��������on�the�upper�right�corner.�Enter�the�information�required�on�the�interface�of�Add�Device,�then�tap�OK�to�add�the�device.

Device�Name:��Set�a�name�for�your�DVR�systemSerial�Numer:�Get�the�serial�number�from�Main�Menu�>�System�>�Info.�>�Version�or�the�QR�code�from�Startup�Wizard.Username�(Default�is�admin):�Enter�admin�if�you�did�not�change�it�in�the�Startup�Wizard.�Password�(Default�is�null):�Enter�the�password�of�DVR�you�set�in�the�Startup�Wizard.�If�it's�changed,�please�enter�the�new�password.

Live�VideoAfter�successfully�adding�the�DVR,�it�will�be�listed�on�the�interface�of�Device�List.�Tap�the� icon�and��������Start�Preview�to�view�the�live�videos�from�all�channels.

Tips:�A�blue�� ��icon�indicates�the�DVR�system�is�online,�while�the�grey�one ���indicates�it's�offline.�You�can�tap� ������� ������� ��������������to�confirm�the�information�you�entered.Tap�on�the�name�of�the�device�to�list�all�the�cameras,�you�can�select�some�certain�channels�to�preview.

1

2

Function�Overview�of�the�Live�Video

*�Tap� ��to�enter�the�detailed�settings�of�the�channel.�You�can�set�the�record�plan,�alarms,�and�more�here.�������*�Tap� ��icon�to�capture�a�picture�and�save�to�your�mobile�device.�������*�Tap� to�start�recording;�tap�it�again�to�end�and�save�the�video�to�your�mobile�device.���������*�Tap� to�display�the�live�video�from�one�channel�on�the�screen.�You�can�slide�it�leftward�to�show�the�live�video�������������from�another�channel.*�Tap� ��to�display�the�live�video�from�4�channels�on�the�screen,�so�do����������and����������.�������*�Tap� ��to�switch�the�image�quality�from�SD�to�HD.�SD�is�recommended�for�smoother�streaming.�������

Full�Screen

Channel

MicrophoneMute/Unmute

MenuSnapshot

Record

Number�of�Split�Screens

Image�QualityVideo�Playback

PTZ:�not�supported�by�the�camera

Cruise�Control:�not�supported�by�the�camera

Video�PlaybackTap����������on�the�interface�of�live�video�to�play�the�video�recorded�in�the�Hard�Disk�Drive�of�the�DVR�system.�Tap���on�the�top�right�of�Remote�Video,�it�will�switch�to���������.��

*����������stands�for�one�screen�displayed�on�the�interface,�while����������indicates�4�screens.*�Tap���������to�add�another�channel.*�Slide�leftward�or�rightward�on�the�timeline�to�check�the�videos�recorded�by�time.*�Alarm�Record�stands�for�the�videos�recorded�when�the�camera�detected�motion,�human�shape,�or�more.

Split�Screen�Option

Channel

Add�Channel

PauseMute/Unmute

SpeedSnapshotRecord

Timeline

Minute

Video�BackupTap� �on�the�interface�of�Live�Video,�then�tap�Record�Download�to�back�up�the�videos�to�your�mobile�device.�������

2 0 1 9 - 1 0 - 2 2� 0 9 : 0 0 : 3 8

CAM01

Remote�Video 4 2019-10-31

2

OPERATE�DVR�SYSTEM�ON�PC�CLIENT�IMPORTANT:Please�turn�off�antivirus�protection�and�firewalls�in�Windows�Security.Please�make�sure�the�DVR�system�has�been�connected�to�your�router�via�the�Ethernet�cable.�You�can�checkthe�network�connection�status�from�the�Startup�Wizard.

1

2

Client�Downloading�and�InstallationPlease�visit�https://www.heimvision.com/download/cameras/clientvms.exe�to�download�and�install�the�VMS�Client�following�the�setup�wizard.

Add�the�DVR�system�to�the�ClientOption�1:�Add�the�DVR�system�automaticallyPlease�make�sure�the�DVR�system�and�your�PC�are�connected�with�the�same�router.

Step�1:Please�log�in�to�the�client�with�the�default�User�Name�(admin)�and�Password�(admin).�

VMS

UserName: admin

Password:

Remember�Password

SIGNIN CANCEL

Step�2:Click�OK�to�add�the�DVR�system�automatically.

Live�View Device�Manager Playback RecordSettings Log Alarm�Info

SETTINGS

Device�Config Alarm�Config Tour�Config User�Manager System�Config

ADVANCE

Map

320

Decoder Backup Batch�Upgrade Record�Plan

VMSHome Live�View(1)

About

OPERATION

0

Step�3:Tap�YES�on�the�pop-up�window�of�"This�operation�may�modify�the�device's�IP�address,�whether�to�continue?"

This�operation�may�modify�the�device's�Ip�address,�whether�to�continue?

Yes No

Step�4:The�DVR�you�added�will�be�listed�on�the�interface�of�Device�Manager�after�10s�searching.

Manual�Add Add�Group Remove

In�order�to�login�device,�modify�ip�automatically

IPV4�Search IPV6�Search Add

VMSHome Live�View(1)

AboutDevice�Manager

Online�Devices:����0

Name CloudID IP/Port Protocol Group

0

All�Devices:����1 Online:����1

Name CloudID IP/Port GroupHM245 f42833b3c2251f60 :34567

VersionV4.03.R11.0000020V.10001.032300.0000... Default�Group

ConnectConnected

Disk�Status Record�Status Connections3

Operation

Invalid�Password:�The�VMS�Client�cannot�load�the�password�of�the�DVR�system�automatically,�you�need�to�modify�it�by�clicking� .�����Connected:�The�DVR�system�is�ready�to�use.Offline:�Please�check�if�the�DVR�system�and�PC�are�connected�to�the�same�router.Timeout:�Network�may�be�disconnected,�please�click� �to�refresh.�������

Option�2�:�Add�the�DVR�system�manually

Step�1:�Click�Manual�Add�at�the�lower�left�corner�on�the�interface�of�Device�Manager.

Manual�Add Add�Group Remove

In�order�to�login�device,�modify�ip�automatically

IPV4�Search IPV6�Search Add

VMSHome Live�View(1)

AboutDevice�Manager

Online�Devices:����0

Name CloudID IP/Port Protocol Group

0

All�Devices:����1 Online:����1

Name CloudID IP/Port GroupHM245 f42833b3c2251f60 :34567

VersionV4.03.R11.0000020V.10001.032300.0000... Default�Group

ConnectConnected

Disk�Status Record�Status Connections3

Operation

Step�2:�Change�the�Login�Type�from�IP�to�CloudID�and�enter�the�required�information�on�the�interface�of�Add�Device.

Add�Device

Device�Name:

Group:

Login�Type:

CloudID

UserName:

Password:

Protocol:

Cancel

CloudID

Default�Group

admin

XM

OKSave�And�Continue

Device�Name:�Set�a�name�for�the�DVR.CLOUD�ID:�Also�called�Serial�Number.�You�can�get�it�from�Startup�Wizard�or�by�accessing�System�>�Version.Password:�Enter�the�password�you�set�for�the�DVR�system.

Live�VideoPlease�click�Home�>�Live�View�to�view�the�live�videos�from�all�channels.

VMSHome Live�View(1)

AboutDevice�Manager

0

2 0 1 9 - 1 0 - 2 2� 0 9 : 0 0 : 3 8

CAM01

Auto�Adju

2 0 1 9 - 1 0 - 2 2� 0 9 : 0 0 : 3 8

CAM02

Auto�Adju

2 0 1 9 - 1 0 - 2 2� 0 9 : 0 0 : 3 8

CAM03

Auto�Adju

2 0 1 9 - 1 0 - 2 2� 0 9 : 0 0 : 3 8

CAM04

Auto�Adju

Devices

Filter

Default�GroupHeimVision

CAM08CAM07CAM06CAM05CAM04CAM03CAM02CAM01

View

VMS�CPU�State:ALL�CPU�Stater:Memory�State:

0%3%365MB

*�Click�to�select�a�screen�(the�selected�one�will�be�marked�with�the�white�border),�then�double�click�to�select�one����channel�under�the�list�of�HeimVision,�the�live�video�from�the�channel�will�be�displayed�on�the�selected�screen.����For�example,�select�Screen�1�and�CAM02,�the�live�video�from�CAM02�will�be�displayed�on�Screen�1.*�Double�click�on�one�screen�to�show�the�channel�in�full-screen�mode,�double�click�again�to�exit�full-screen�mode.

Video�Recording�You�can�go�to�Home�>�OPERATION�>�Record�Settings�to�set�the�disk�in�which�the�video�will�be�saved�for�VMS�Client.Please�go�to�Home�>�ADVANCE�>�Record�Plan�to�set�the�detailed�record�plan.��

Notes:You�need�always�log�in�to�VMS�Client�for�saving�the�videos�into�the�Disk�of�your�PC.Select�D:/�to�save�the�videos�in�case�of�insufficient�disk�space�and�abnormal�situation�of�your�PC.The�disk�of�PC�is�not�designed�for�surveillance�need�and�long-time�recording�may�cause�damage�to�your�disk.�If�using�VMS�Client�to�record�videos�is�inevitable,�it's�advised�to�use�the�dedicated�server�and�hard�disk�for�surveillance.

1

2

3

Video�Playback�Click�Home�>�Playback�to�check�all�the�videos�recorded.

Check�the�box�before�the�channel(s)�you�prefer,�select�Type�of�the�video,�select�the�Begin�and�End�time,�then�click�Search�to�list�the�filtered�videos.

VMSHome Live�View(1)

AboutDevice�Manager

0Playback

2 0 1 9 - 1 0 - 2 2� 0 9 : 0 0 : 3 8

CAM01

2 0 1 9 - 1 0 - 2 2� 0 9 : 0 0 : 3 8

CAM02

2 0 1 9 - 1 0 - 2 2� 0 9 : 0 0 : 3 8

CAM03

2 0 1 9 - 1 0 - 2 2� 0 9 : 0 0 : 3 8

CAM04

Filter

Default�GroupHM245

CAM08CAM07CAM06CAM05CAM04CAM03CAM02CAM01

Device Local

Search

AllType

Begin

End

2019/10/23��0:00:00

2019/10/23��23:59:59

Split�9File

Device�name Channel�name Record�Type Begin�Time End�Time Record�Length OperationHM245HM245HM245HM245

CAM01CAM01CAM01CAM01

MotionAlarmMotionAlarmMotionAlarm

Regular

2019-10-23,�00:00:002019-10-23,�00:04:282019-10-23,�00:04:382019-10-23,�00:09:51

2019-10-23,�00:04:282019-10-23,�00:04:382019-10-23,�00:09:512019-10-23,�00:10:01

11Seconds��701KB12Seconds��1.2MB12Seconds��1.3MB24Seconds��2.5MB

Double�click�on�the�selected�video�files�to�play�the�video�or�select�one�video�file,�then�click���������button�to�play�the�video.

Video�Downloading(Backup)Stay�on�the�interface�of�Video�Playback,�click� �to�download�the�selected�video,�while�click� �to�download�the������� �������video�fragment�by�time�period�in�this�video�file.�The�file�you�downloaded�will�be�saved�to�the�default�path�on�the�PC.�

You�can�go�to�Home�>�SETTINGS�>�Systems�Config�to�modify�the�path.

The�format�of�the�file�you�downloaded�is�H264�and�the�file�is�encrypted.�It�only�can�be�played�by�the�exclusive�media�player�and�you�can�get�it�from�https://www.heimvision.com/download/cameras/player.exe.

TROUBLESHOOTINGQ1.�The�DVR�system�boots�up�abnormally�or�reboots�automatically.

*�The�input�voltage�is�unstable�or�too�low.�Please�replace�the�power�supply,�then�try�again.*�The�hard�disk�is�damaged�or�the�cables�of�the�hard�disk�drive�are�broken.�Please�replace�the�hard�disk�drive����or�fix�the�cable.*�Please�disconnect�the�camera�with�the�DVR�to�verify�if�the�DVR�can�boot�up.�If�yes,�the�video�signal�of�the����camera�may�be�not�stable.�Please�replace�the�camera�or�the�corresponding�cables.*�This�DVR�system�is�set�to�perform�the�automated�maintenance�task�at�01:00�every�Tuesday�by�default,�thus����it�will�reboot�automatically.�You�can�go�to�Main�Menu�>�Advanced�>�AutoMaintain�to�modify�the�reboot�time.�If�the�issue�persists,�please�contact�HeimVision�Support�for�more�help.

Q2.�How�should�I�do�if�I�forget�my�password?

Please�click�Forgot�Password�when�logging�into�the�DVR�system.*�The�system�will�ask�you�the�security�questions�you�set�in�the�Startup�Wizard,�please�enter�the�right�answer����to�reset�your�password.��*�If�you�forget�the�answers,�click�Forget�Answers�to�enter�the�interface�of�Verification�Code.�Launch�XMEye�App,����tap� �>�FIND�PWD�on�an�Android�device�or�tap�Forgot�your�device�password?(on�the�interface�of����������Add�Device)�>�FIND�PWD�on�an�iOS�device�to�scan�the�QR�code�on�the�left�side�to�get�a�verification�code,�then����enter�it�into�the�box�on�the�interface�of�Verification�Code�to�reset�your�password.�However,�if�you�set�an�email����to�get�the�verification�code�in�Startup�Wizard,�the�App�will�send�the�code�to�that�email.�You�need�to�get�it�from����email,�then�enter�it�on�the�interface�of�Verification�Code.If�you�still�cannot�reset�your�password,�please�contact�HeimVision�Support.

Q3.�How�long�can�a�Hard�Disk�Drive�record�for�this�DVR�system?

*�There�are�4�AHD�cameras�connecting�to�this�DVR�system�by�default.�These�cameras�are�with�the�resolution�of����1080P�and�variable�bitrate�which�depends�on�the�surveillance�scenes.�If�the�bitrate�is�around�2Mb/s,�the����corresponding�size�of�the�video�file�will�be�around�21G�per�day.�As�a�result,�a�Hard�Disk�Drive�with�the�capacity����of�1T�may�record�around�12�days.

Q4.�How�can�I�connect�an�extra�camera�with�the�DVR�system�in�addition�to�the�4�cameras�in�the�package?

*�HM245�DVR�system�supports�up�to�8�cameras�to�be�connected.�Please�contact�HeimVision�to�get�the�same�type����of�cameras�and�the�corresponding�cables.*�If�you�just�have�a�camera�in�hand,�please�follow�the�steps�below:���For�the�camera�with�the�format�of�TVI/CVI/SVI/CVBS,�right�click�on�the�screen,�select�XVI&AHD�to�set�the�Signal����of�the�channel�to�Auto�or�the�corresponding�format�of�your�camera,�then�connect�the�camera�with�the�DVR����system.����For�an�IP�camera,�please�go�to�Main�Menu�>�System�>�Digital�>�ChannelType�to�check�the�box�of�the�fourth����line,�then�go�back�to�the�main�screen�and�move�the�cursor�to�the�channel�you'd�like�to�connect�the�camera.����Click��������in�the�center�of�the�screen�to�start�adding�the�camera.�

Q5.�The�image�from�the�camera�is�upside�down.

*�Right�click�on�the�main�screen�and�click�XVI�Control,�then�check�the�box�before�Mirroring�or�Overturn�to�flip����the�image.

Q6.�What�should�I�do�if�it�runs�out�of�the�space�on�your�Hard�Disk�Drive?

*�The�DVR�system�is�set�to�loop�recording�by�default,�which�means�the�latest�videos�will�overwrite�the�old�videos����automatically�when�it�runs�out�of�the�space�on�the�Hard�Disk�Drive.���You�can�back�up�the�important�videos,�then�delete�the�videos�or�format�the�Hard�Disk�Drive.

Q7.�Why�does�the�Hard�Disk�Drive�stop�saving�videos?

*�Please�go�to�Main�Menu�>�System�>�General�to�check�whether�the�Storage�Full�is�set�to�Stop�Record.�If�yes,����the�Hard�Disk�Drive�will�not�save�the�videos�once�it�runs�out�of�space.*�Please�go�to�Main�Menu�>�Advanced�>�Storage�>�Hard�Disk�Drive�Partition�to�check�if�the�space�you�set�for�����Record�Partition�runs�out.�*�Please�do�not�set�the�Hard�Disk�Drive�as�Snapshot,�Read�only�or�Redundant.�Read/Write�setting�for�an�Hard����Disk�Drive�is�the�right�choice.*�If�the�Hard�Disk�Drive�cannot�be�read,�is�damaged�or�is�not�formatted,�it�cannot�save�videos.

Q8.�The�App�on�my�mobile�device�cannot�receive�snapshots�when�the�camera�detects�motion,�human�or�the���������camera�gets�blocked,�etc.?

The�App�can�receive�the�snapshots�by�default�and�you�can�check�from�Alarm�Push/Alarm�of�the�App.*�Please�go�to�Main�Menu�>�Alarm�>�The�alarm�you'd�like�to�get�snapshots,�enable�the�option�of�Mobile�Reported.*�Please�go�to�Main�Menu�>�System�>�NetService�to�confirm�that�the�option�of�Mobile�Reported�is�enabled.

Q9.�Why�does�the�App�remind�me�of�"Maximum�Video�Link"?

*�For�remote�viewing,�such�as�from�App�or�PC�Client,�you�can�only�simultaneously�access�the�live�videos�from����6�channels�at�most.�Please�close�the�unnecessary�channel.

Q10.�Why�doesn't�the�PC�Client�watch�the�live�videos?

*�Please�make�sure�that�your�PC�and�the�DVR�system�are�connected�to�the�same�router�and�verify�that�the����Serial�Number(Cloud�ID)�and�password�you�entered�are�correct.*�Please�go�to�Main�Menu�>�System�>�NetService,�double�click�RTSP�and�check�the�box�to�enable�it.

Q11.�How�to�set�a�privacy�zone?

*�You�can�conceal�parts�of�the�image�from�the�live�view�to�protect�your�privacy.�The�part�you�selected�will�be����marked�as�a�black�block�regardless�of�the�channel�status.�You�can�go�to�Main�Menu�>�System�>�Display�>����Region�Cover�to�set�4�rectangular�areas�at�most�for�each�channel.

Q12.�What�should�I�do�if�I�got�too�many�push�notifications�from�App?

*�This�DVR�system�can�support�to�send�you�alerts�when�the�camera�detects�motion,�human,�face,�video�feed�loss,����or�the�camera�gets�blocked.�You�can�go�to�Main�Menu�>�Alarm�to�disable�certain�kinds�of�alarms�to�reduce�alerts.���What's�more,�you�can�lower�the�Sensitivity,�set�the�Region�and�Period�to�reduce�alerts.

Q13.�How�can�I�modify�the�time�stamp�and�channel�name�displayed�on�the�screen�when�playing�the�videos������������recorded?

*�You�can�go�to�Main�Menu�>�System�>�Display�to�select�the�channel�you'd�like�to�set,�then�enable�Time�Display����and�Channel�Title,�then�click�Set.�You�can�even�drag�them�to�your�desired�position�on�the�screen.

Q14.�Why�does�the�live�video�from�channels�loop�to�pop�up�on�the�full�screen?

*�Please�go�to�Main�Menu�>�System�>�Tour�to�verify�if�you�enabled�the�setting�of�Tour,�or�go�to�Main�Menu�>�Alarm����to�check�whether�you�enabled�Tour�function�of�certain�kind�of�alarm.�You�can�disable�it�to�exit�this�mode.

Q15.�How�can�I�do�if�the�color�of�the�live�video�is�abnormal?

*�Please�right�click�on�the�main�screen,�then�select�Color�Setting�to�modify�the�color�setting�of�the�camera,�or����go�to�XVI�Control�to�modify�the�color�setting.�

Q16.�The�interface�of�the�DVR�system�is�not�completely�displayed�on�the�monitor.

*�This�is�likely�due�to�the�unmatchable�resolution�between�the�monitor�and�the�DVR�system.�You�can�go�to�Main����Menu�>�System�>�Display�to�change�the�resolution�of�the�DVR�to�match�the�monitor's,�or�Main�Menu�>����Advanced�>�Output�Adjust�to�reset�Left�Deflate/Right�Deflate�and�Black�vertical/Black�horizontal.

[email protected] [email protected] 44

RISK�OF�EXPLOSION�IF�BATTERY�IS�REPLACED�BY�AN�INCORRECT�TYPE.�DISPOSE�OF�USED�BATTERIES�ACCORDING�TO�THE�INSTRUCTIONS�

CAUTIONThis�device�complies�with�RSS247�of�Industry�Canada.�Cet�appareil�se�conforme�à�RSS247�de�Canada�d'Industrie.�This�device�complies�with�Industry�Canada�license-exempt�RSS�standard(s).�Operation�is�subject�to�the�following�two�conditions:�(1)�this�device�may�not�cause�interference,�and�(2)�this�device�must�accept�any�interference,�including�interference�that�may�cause�undesired�operation�of�the�device.�������Appareils�radio�exempts�de�licence.�Son�fonctionnement�est�sujet�aux�deux�conditions�suivantes:�������①�le�dispositif�ne�doit�pas�produire�de�brouillage�prejudiciable,�et�������②�ce�dispositif�doit�accepter�tout�brouillage�recu,�y�compris�un�brouillage�susceptible�de�provoquer�un������������fonctionnement�indesirable.

The�symbol�indicates�DC�voltage

RECYCLING

This�product�bears�the�selective�sorting�symbol�for�Waste�electrical�and�electronic�equipment�(WEEE).This�means�that�this�product�must�be�handled�pursuant�to�European�directive�2012/19/EU�in�order�to�be�recycled�or�dismantled�to�minimize�its�impact�on�the�environment.�

IC�STATEMENT

The�device�must�not�be�co-located�or�operating�in�conjunction�with�any�other�antenna�or�transmitter.

FCC�STATEMENTThis�device�complies�with�Part�15�of�the�FCC�Rules.�Operation�is�subject�to�the�following�two�conditions:�(1)�This�device�may�not�cause�harmful�interference,�and�(2)�this�device�must�accept�any�interference�received,�including�interference�that�may�cause�undesired�operation.

WARNING:�Any�changes�or�modifications�not�expressly�approved�by�the�party�responsible�forcompliance�could�void�the�user's�authority�to�operate�this�equipment.NOTE:

This�equipment�has�been�tested�and�found�to�comply�with�the�limits�for�a�Class�B�digital�device,�pursuant�to�Part�15�of�the�FCC�Rules.�These�limits�are�designed�to�provide�reasonable�protection�against�harmful�interference�in�a�residential�installation.�This�equipment�generates�uses�and�can�radiate�radio�frequency�energy�and,�if�not�installed�and�used�in�accordance�with�the�instructions,�may�cause�harmful�interference�to�radio�communications.�However,�there�is�no�guarantee�that�interference�will�not�occur�in�a�particular�installation.�If�this�equipment�does�cause�harmful�interference�to�radio�or�television�reception,�which�can�be�determined�by�turning�the�equipment�off�and�on,�the�user�is�encouraged�to�try�to�correct�the�interference�by�one�of�the�following�measures:

-��Reorient�or�relocate�the�receiving�antenna.-��Increase�the�separation�between�the�equipment�and�receiver.-��Connect�the�equipment�into�an�outlet�on�a�circuit�different�from�that�to�which�the�receiver�is�connected.-��Consult�the�dealer�or�an�experienced�radio/TV�technician�for�help.�

Screw�*4�(For�Hard�Disk�Drive)

Screw�set�*4(For�Cameras)

*�If�there�is�any�part�missing�or�damaged,�please�contact�HeimVision�support.

PRODUCT�OVERVIEWDVR

V7 V5 V3 V1

V7 V5 V3 V1HD-OUTVIDEO��IN

AUDIO�IN

AUDIO�OUT VGA DC��12V

BNC�Video�Input

HD�OutputAudio�Output

Audio�Input

VGA�OutputUSB�Port

Ethernet�Port

DC�In

[email protected] 02

[email protected]

AHD�Camera

LED

Night�Vision

Stand

Installation�Hole

DC�In

BNC�Video�Output

Male�ConnectorFemale�Connector

Power�Cable�Splitter

V7 V5 V3 V1

V7 V5 V3 V1HD-OUTVIDEO��IN

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V7 V5 V3 V1

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2019-11-13 14:57:57

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Q17.�How�can�I�record�a�video�with�sound?

To�enable�this�function,�please�follow�the�steps�below:�Step�1:�Please�go�to�Main�Menu�>�Advanced�>�Device�Info.�>�Audio�In�Channels�to�select�the�number�of�����������������channels�(up�to�4)�that�you�need�to�record�sound.�Step�2:�Right�click�on�the�screen,�go�to�Main�Menu�>�System�>�Encode,�select�a�channel�and�check�all�boxes����������������after�Video/Audio.�You�will�see�a�����������icon�on�the�Live�Video�of�the�selected�channel,�which�indicates�a����������������successful�setting.�If�you'd�like�to�set�for�more�channels,�just�repeat�this�step.�Step�3:�Connect�an�external�Audio�Pickup�(not�supplied)�to�the�Audio�Input�of�the�DVR�and�the�power.�Step�4:�Place�the�Audio�Pickup�near�the�camera�you�need�to�record�sound.�Please�ensure�that�the�camera���������������matches�the�channel�you�set�on�the�DVR.

1

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