20191112 安防摄像机 hm245 说明书 v2.01 林瑜us.p… · .c h ck t e ran sm ion l g s t rj45...
TRANSCRIPT
CUSTOMER�[email protected]@heimvision.com
North�America
United�Kingdom�
::
Digital�Video�Recorder�System�
Please�read�this�quick�guide�thoroughly�before�using�and�keep�it�well�for�future�reference.
HM245 Quick�Guide
V2.01
Alarm
Rec Power
Scan�for�Online�User�Manual
SAFETY�CAUTIONSPlease�do�not�place�any�container�with�liquid�such�as�water,�coffee,�or�beverage�on�the�DVR.Please�put�the�DVR�at�a�ventilated�space�and�do�not�block�the�air�vents.�For�the�system�security,�please�use�the�original�power�supply�provided.Check�the�power�voltage�in�case�of�any�damage�due�to�the�wrong�voltage.Please�obey�the�local�security�regulations�and�policies�when�installing�the�product.If�the�DVR�starts�or�woks�abnormally,�please�unplug�the�power�adapter�and�carefully�clean�the�dust�on�the�mainboard�in�the�DVR�device,�then�restart�the�DVR.We�assume�no�liability�or�responsibility�for�any�fires�or�electrical�shock�caused�by�improper�installation.
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SAFETY�CAUTIONS...................................................................................................................01
PACKING� LIST.........................................................................................................................01
PRODUCT� OVERVIEW...............................................................................................................02
HARD�DISK�DRIVE�INSTALLATION�AND�SYSTEM�CONNECTIONS......................................................04
������Hard�Disk�Drive�Installation...........................................................................................................04
������System�Connections.....................................................................................................................06
OPERATE�DVR�SYSTEM�WITH�A�MONITOR....................................................................................09
������Startup�Wizard..............................................................................................................................09
������Live�Video.....................................................................................................................................12
������Hard�Disk�Drive�Formatting...........................................................................................................13
������Video�Recording............................................................................................................................13
������Video�Playback..............................................................................................................................15
����������Explanation�of�playback�modes.............................................................................................................15
���������������1.�Common�Playback...................................................................................................................................15
���������������2.�Sync�Playback..........................................................................................................................................18
���������������3.�Dayparting................................................................................................................................................18
���������������4.�Smart�Express...........................................................................................................................................19
���������������5.�Smart�Search............................................................................................................................................19
���������������6.�Face�Search...............................................................................................................................................20
������Video�Backup.............................................................................................................................................20
������Snapshot�Setup.........................................................................................................................................23
������Alarm.........................................................................................................................................................23
� � � � � �Motion� Detect........................................................................................................................................24
������Up-to-Coaxial�Control...............................................................................................................................26
OPERATE� DVR� SYSTEM�ON�MOBILE� DEVICE................................................................................27
������Download�and�install�the�App........................................................................................................27
������Add�the�DVR�System�to�the�App......................................................................................................27
������Live�Video.....................................................................................................................................29
���������Function�Overview�of�the�Live�Video.....................................................................................................30
� � � � � �Video�Playback.............................................................................................................................31
������Video�Backup................................................................................................................................32
OPERATE�DVR�SYSTEM�ON�PC�CLIENT........................................................................................32
������Client�Downloading�and�Installation..............................................................................................32
������Add�the�DVR�system�to�the�Client..................................................................................................32
������Live�Video.....................................................................................................................................36
������Video�Recording............................................................................................................................37
������Video�Playback..............................................................................................................................37
������Video�Downloading(Backup)..........................................................................................................38
TROUBLESHOOTING.................................................................................................................39
CONTENTS
PACKING�LIST
Alarm Rec Power
DVR�*1�(Hard�Disk�Drive�not�included) AHD�Camera�*4 2-in-1�Video/Power�Cable�*4
Power�Cable�Splitter�*1�(1�Female�to�4�Male)
USB�Mouse�*1 DC�12V/2A�Power�Adapter�*2�� Ethernet�Cable�*1 Quick�Guide
Digital�Video�Recorder�System�
Please�read�this�quick�guide�thoroughly�before�using�and�keep�it�well�for�future�reference.
HM245 Quick�Guide
V2.01
Alarm
RecPower
[email protected] 04 [email protected] [email protected] 06
CAM01
2019-10-22�09:00:38�Fri
CAM02 CAM03
CAM04 CAM05 CAM06
CAM07 CAM08
07
11
15
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27
31
35
39
08
12
16
20
24
28
32
36
40
Live�Video
2 0 1 9 - 1 0 - 2 2� 0 9 : 0 0 : 3 8
CAM01
2 0 1 9 - 1 0 - 2 2� 0 9 : 0 0 : 3 8
CAM03
2 0 1 9 - 1 0 - 2 2� 0 9 : 0 0 : 3 8
CAM02
2 0 1 9 - 1 0 - 2 2� 0 9 : 0 0 : 3 8
CAM04
SD
HD
1 4 9 16
09
13
17
21
25
29
33
37
41
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14
18
22
26
30
34
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42
2-in-1�Video/Power�Cable
Video�Connector�
Video�Connector�
Power�Connector�(Male�)��������
Power�Connector�(Female)
HARD�DISK�DRIVE�INSTALLATION�AND�SYSTEM�CONNECTIONS
Hard�Disk�Drive�Installation�IMPORTANT:To�record�videos�and�play�the�historical�videos,�the�installation�of�the�Hard�Disk�Drive�is�a�must.�Otherwise,�you�can�only�watch�the�live�video.A�Hard�Disk�Drive�is�not�included�in�this�DVR�system.This�DVR�system�works�with�a�3.5''�SATA�Hard�Disk�Drive.The�Hard�Disk�Drive�should�be�formatted�after�it's�installed.
1
2
3
Step�1:�Unscrew�the�screws�and�remove�the�upper�cover�of�the�DVR.
Step�2:�Connect�the�SATA�power�cable�and�data�cable�of�the�DVR�to�the�corresponding�ports�of�the�Hard�Disk�Drive.
Step�3:�Hold�the�Hard�Disk�Drive�and�the�DVR�together,�carefully�turn�them�over,�then�align�the�screw�holes�on�the�Hard�Disk�Drive�with�the�screw�holes�on�the�DVR�housing.
Step�4:�Fix�the�Hard�Disk�Drive�and�DVR�housing�with�the�provided�screws,�then�assemble�the�upper�cover�of�the�DVR.
System�ConnectionsDo�not�fix�the�AHD�camera�before�you�can�view�the�image�on�the�monitor�and�confirm�the�ideal�position�to�install�it.
Plug�a�power�adapter�into�the�DVR�and�the�socket�to�power�on�the�DVR.1
V7 V5 V3 V1
V7 V5 V3 V1HD-OUTVIDEO��IN
AUDIO�IN
AUDIO�OUT VGA DC��12V
Connect�a�monitor�to�the�HD�Output�or�VGA�Output�on�the�DVR�with�an�HDMI�cable�or�VGA�cable�(not�included).2
V7 V5 V3 V1
V7 V5 V3 V1HD-OUTVIDEO��IN
AUDIO�IN
AUDIO�OUT VGA DC��12V
HDMI
Connect�the�Ethernet�Cable�with�the�DVR�and�your�router.3
V7 V5 V3 V1
V7 V5 V3 V1HD-OUTVIDEO��IN
AUDIO�IN
AUDIO�OUT VGA DC��12V
Connect�the�AHD�camera�with�the�2-in-1�Video/Power�Cable.4
Connect�the�Yellow�Video�Connector�to�the�BNC�Video�Input�on�the�DVR,�and�connect�the�Red�Power�Connector�to�the�Male�Connector�of�the�Power�Cable�Splitter.
5
Connect�the�Female�Connector�of�the�Power�Cable�Splitter�with�another�power�adapter.�Then�plug�the�power�adapter�into�the�socket�to�power�on�the�camera.
6
OPERATE�DVR�SYSTEM�WITH�A�MONITOR
Startup�WizardAfter�connecting�the�DVR�and�cameras�to�power,�wait�for�2-3�minutes.�A�Startup�Wizard�will�start�to�guide�you�via�a�series�of�pop-up�windows.�Connect�the�USB�mouse�to�the�DVR,�then�click�Next�until�you�see�the�window�of�Time-Language�Configuration.
Select�the�time�zone,�date�format,�time�format,�language,�and�set�the�time�for�your�DVR�system.1
The�default�password�is�empty,�please�reset�it�for�your�DVR�following�the�tip.�The�new�password�should�bemore�than�6�digits�and�use�the�combination�of�numbers�and�letters�to�ensure�your�system's�security.
2
Time�-�Language�Configurat ion
Time�zoneSystem�TimeDate�FormatDate�SeparatorTime�FormatModify�LanguageLanguage
[UTC-08:00]Pacific�Time(U.S.�2019�-�10�-24 17�:�49�:�33YYYY��MM��DD-24-HOUR
ENGLISH
Previous Next Cancel
Time�-�Language�Configurat ion
Time�zoneSystem�TimeDate�FormatDate�SeparatorTime�FormatModify�LanguageLanguage
[UTC-08:00]Pacific�Time(U.S.�2019�-�10�-24 17�:�49�:�33YYYY��MM��DD-24-HOUR
ENGLISH
Previous Next Cancel
Unsafe�Password�Tip
Remind� you� current"Admin"password� isa� Big� Security� Risk,� whether� to� set� a� newpassword?
OK
Password�Modify
Next
The�password� is�unsafe,��p lease�change� i t .
User�NameNewConfirm
admin
Strong
It� is� recommended�that� the�password�be�no� less� than�6�digits,�and�thenumber�+� letter� form
Tips:Please�keep�your�password�safe.You�can�enable�the�option�of�Remember�the�password�on�the�page�of�logging�in.If�you�forget�the�password,�please�refer�to�Q2�of�TROUBLESHOOTING�on�page�39.
Select�safety�questions�and�enter�the�answers�for�resetting�the�password�if�necessary.�You�can�also�enter�your�email�address�for�getting�the�verification�code�to�reset�the�password.
3
Safety�quest ion
Next
Please�complete� the� following� information�to�reset�your�password� laterSafety�QuestionQuestion
QuestionAnswer
What� is� last�five�digits�of�your�cell�phone
What� is� the�email�account�you�use�often�Answer
Reset�password�by�verification�codeSend�verification�code�to�monitor�APPSend�verification�code�to�my�contact�profileEmail [email protected]
Recommends�you�write�down�your�questions�and�answers�andstore� it� in�a�secure� location.
Check�if�the�network�connection�status�is�normal.�If�not,�you�can�configure�it�by�clicking�Network.�4
Net��Text
Previous Next Cancel
Checking�the�network�connection��....
Test�Gateway
Test�Network
Test�DNS
..........OK
..........OK
..........OKNetwork�test�successfully,�please�click�"Next"�to�continue.
Make�your�device�connect�with�router/'modem�by�network�cable.Check�the�transmission� lights�at� the�RJ45�port�of�your�deviceshowing�correctly� (Solid�green�and�blinking�orange)
Retry Network
Scan�the�QR�code�to�get�the�Serial�Number�of�your�DVR�system�and�download�the�App�named�XMEye�into�your�mobile�device.
5
Install�mobile�app
Previous Next Cancel
Scan�the�APP�QR�code�to�download�the�APP.�Create�an�account,� then�scan�the�deviceserial�No�QR�code�to�add�the�device.�Remember� to� input� the�correct�device�username�andpassword�which�you�have�setup�before.� In�order� to�view�the�device�remotely,�you�mustconnect�your�device� to� internet
Serial�Number APP
Before�fixing�the�cameras,�you�can�log�in�to�XMEye�App�to�check�the�live�view�to�confirm�the�ideal�position.6
Camera/Channel�setting
Previous Next Cancel
Before�mount� the�cameras� in�finalposition,�you�can�use�the� live�viewfeature�APP�app�to�easily�adjust�yourcameras '�position�and�viewing�angle.
Make�sure�your�cameras�are� installedproperly.
Live�Video
2 0 1 9 - 1 0 - 2 2� 0 9 : 0 0 : 3 8
CAM01
2 0 1 9 - 1 0 - 2 2� 0 9 : 0 0 : 3 8
CAM03
2 0 1 9 - 1 0 - 2 2� 0 9 : 0 0 : 3 8
CAM02
2 0 1 9 - 1 0 - 2 2� 0 9 : 0 0 : 3 8
CAM04
1 4 9 16
HDSD
Detection�based�on�human�shape�is�enabled�by�default.�The�DVR�system�will�send�alerts�to�your�mobile�device�when�there�is�human�shape�detected�by�the�cameras.�Please�refer�to�the�section�of�Motion�Detect�on�page�24for�the�detailed�setting.
7
Human�Detect
Advanced Next CancelPrevious
ChannelSensitivityWander�Time
PeriodRecord�ChannelTourSnapshotPTZ�ActivationShow�MessageWrite�LogMobile� reported
1Higher10 Sec.
EnableAlarm��Light
Set MD�Interval 1 Sec.1 2 3 4 5 6 7 81 2 3 4 5 6 7 81 2 3 4 5 6 7 8
Set 10 Sec.PostRecSend��EmailFTP��upload
*�Click�Next�and�OK�to�exit�the�wizard.�You�can�right�click�on�the�screen,�then�go�to�Main�Menu�>�Startup�Wizard�����to�bring�it�up�again.�If�the�wizard�is�no�longer�needed,�just�check�the�box�before�Don't�Display�the�Wizard�again�����on�the�first�interface�of�the�Startup�Wizard.
Live�VideoYou�will�see�the�live�videos�from�the�AHD�cameras�in�split-screen�mode�(9�screens�by�default)�after�exiting�the�wizard.
Channel�
Time�
The�Latest�6�Faces�Detected
Channel's�Bitrate
Show/Hide�
CH1234
CH5678
Kb/S7777
Kb/S602952286427
Channel's�Name
Recording
Mute/Unmute
Signal�Switch(AHD-TVI-CVI)
Human�Shape�Detected�(Default)
Motion�Detected�(Default)
Play�the�video�recorded�for�the�latest�5�minutes
Face�Detected�(Display�only�after�enabling)
Video�Feed�Loss�Detected�(Display�only�after�enabling)
Camera�Blocked�Detected�(Display�only�after�enabling)
*�Move�the�mouse�cursor�to�the�live�video�of�any�channel,�some�icons�may�be�displayed�according�to�the�setting.�
Notes:The�icons�of� ��and� �are�displayed�by�default,�while�for�icon� ��,�������and� ,�please�right�click�and���������� �������� ������ �����������go�to�Main�Menu�>�Alarm�(see�on�page�23)�to�enable�them.If�you�want�to�loop�to�display�the�live�videos�from�some�certain�channels�in�full-screen�mode,�please�go�to�Main�Menu�>�System�>�Tour�to�enable�this�function.For�viewing�the�live�video�from�one�channel�in�full-screen�mode,��please�move�the�mouse�cursor�to�the�desired�channel,�then�double�click.�To�exit�full-screen�mode,�double�click�again.
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Hard�Disk�Drive�FormattingInstall�the�Hard�Disk�Drive�first,�then�right�click�and�go�to�Main�Menu�>�Advanced�>�Storage�to�check�if�the�type�is�Read/Write�or�the�status�is�Normal.�If�not,�please�click�Format�Storage�to�start�formatting�your�Hard�Disk�Drive.
Video�Recording�Right�click�on�the�screen,�then�go�to�Main�Menu�>�Record�>�Record�Conf.�to�set�the�record�mode�and�record�plan.�This�DVR�is�set�to�record�videos�24�hours�a�day�by�default.
Record�>�Record�Conf.
Advanced OK Cancel
ChannelLengthModeWeekPeriod� 1Period� 2Period� 3Period� 4
160
Redundancymin PreRec 5 Sec
Schedule Manual StopAll Regular Detect Alarm00:00������� -�������24:0000:00������� -�������00:0000:00������� -�������00:0000:00������� -�������00:00
【Channel】:�Select�the�channel�to�set�the�record�mode�and�plan.�You�can�select�a�single�channel�or�all�channels.
【Redundancy】:�Installing�2�pieces�of�Hard�Disk�Drive�is�required�when�enabling�this�function,�and�HM245�doesn't�support�it.�
【Length】:�Set�the�maximum�video�length�of�each�recording�from�1�minute�to�120�minutes.�It's�60�minutes�by�default.
【PreRec】:�The�camera�will�start�recording�a�video�around�5s�before�it�detects�the�motion�or�human�shape.�You�can�reset�the�time�from�1s�to�30s,�but�the�accuracy�of�the�pre-recording�time�may�be�affected�by�the�bitrate.�
【Mode】:��Set�the�recording�mode�and�the�options�are�Schedule,�Manual�and�Stop.������*�Schedule:�The�camera�will�record�videos�according�to�your�record�plan.������*�Manual:�The�camera�will�record�standard�videos�24�hours�a�day.������*�Stop:�The�camera�will�stop�recording�videos.
【Record�Plan】:�Set�the�recording�schedules.������*�Week�and�Period�1/2/3/4:�Set�the�time�period(s)�of�each�day�to�record�different�types�of�videos.�������*�Regular:�The�system�will�continuously�record�standard�videos�during�the�time�period(s)�you�set.�
�����*�Detect:�The�camera�will�start�recording�a�video�when�it�detects�motion�or�human�shape�during�the�time�period(s)���������you�set.��If�you�enable�the�alarms�of�Video�Blind,�Video�Loss,�and�Face�Detection,�the�camera�will�record�the���������video�as�well.�����*�Alarm:�An�extra�alarm�device�is�required�for�this�type�of�video,�and�HM245�doesn't�support�it.
��������Note:The�oldest�video�will�be�overwritten�by�the�latest�one�by�default�when�the�Hard�Disk�Drive�runs�out�of�space.
Video�Playback�Right�click�on�the�screen,�then�go�to�Main�Menu�>�Record�>�Playback�to�play�the�video�recorded.�You�will�see�the�different�playback�modes�in�the�pop-up�window�of�Play�Mode.
Explanation�of�playback�modes
1.�Common�PlaybackSelect�the�channel(up�to�4�channels�at�the�same�time),�a�period�and�a�date�on�Blue�background�to�play�all�types�of�videos�recorded.�
Read/Write
1 2 3 4 5 6 7 8All
de
OctSu Mo Tu We� Th Fr Sa
1 2 3 4 56 7 8 9 10 11 1213 14 15 16 17 18 1920 21 22 23 24 25 2627 28 29 30 31
CH1CH2CH3CH4
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
All Regular Alarm Manual intelligent
14���40���49���4���39���4614���40���4014���39���54
1
min/Hr
Play�Mode
OK
ChannelPeriod
Common�PlayBack
Sync�PlayBack
Dayparting
Smart�Express
Smart�Search
Face�Search
1 2 3 4 5 6 7 800:00������� -�������23:59
OctSu Mo Tu We� Th Fr Sa
1 2 3 4 56 7 8 9 10 11 1213 14 15 16 17 18 1920 21 22 23 24 25 2627 28 29 30 31
2019
Cancel
Area�for�Video�PlayingPlayback�ButtonsTimelineChannelFiltersFiltered�Videos�ListR:�Standard�VideosM:�Videos�recorded�when�the�camera�detects�motion�or�human�shape.Detailed�Info.�of�the�Selected�VideoSearchShow/Hide�Filtered�Videos�ListTimeline�by�Hour/Minute
�������Tip:�Filters�will�not�be�available�after�you�left�click�on�the�timeline,�but�you�can�exit�this�mode�and�re-enter�to�select�the�filter.
Option�1�:�Left�click�on�the�Green/Red�(Green�for�standard�videos�recorded,�and�Red�for�the�videos�recorded�whenthe�camera�detected�motion�or�human�shape)�part�of�the�timeline�of�each�channel�to�play�the�historical�videos.�
Option�2�:�Left�click�on�the�live�video�of�one�channel,�show�the�filtered�video�list,�then�double�click�on�the�selected�video�to�play�it.�
1
2
3
4
5
6
7
8910
11
12
Description�of�Playback�ButtonsLeft�click�on�the�live�video�of�any�channel,�then�start�using�the�buttons�to�control�the�video�playback.
Play/Pause���������������������������� Reverse�to�play
Stop Playback�in�slow�motion
Fast�Reverse Fast�Forward
Previous�Frame Next�Frame
Previous�Video� Next�Video
Repeat�to�play�all�the�videos�recorded�on�the�selected�day
Full�Screen
Start/End�video�cutting Backup
Tips:You�can�click�the��������icon�to�cut�a�video,�then�click� �to�back�up�to�the�external�storage.������Previous�Frame�and�Next�Frame�work�only�when�pausing�the�video.The�speed�of�Fast�Reverse�and�Fast�Forward�will�be�displayed�on�the�right�end�of�Playback�Buttons.
1
2
3
2.�Sync�PlaybackThis�function�aims�to�put�the�videos�from�different�channels�at�the�same�time�to�compare.
Select�2�channels�at�least�(�up�to�4�channels),�a�period�and�a�date�on�Blue�background�to�play�the�historical�videossimultaneously�at�the�selected�time�on�the�same�timeline.�
Read/Write
1 2 3 4 5 6 7 8All
OctSu Mo Tu We� Th Fr Sa
1 2 3 4 56 7 8 9 10 11 1213 14 15 16 17 18 1920 21 22 23 24 25 2627 28 29 30 31
CH10 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
All Regular Alarm Manual intelligent
Common�PlayBack
2019
min/Hr
Read/Write
1 2 3 4 5 6 7 8All
de
OctSu Mo Tu We� Th Fr Sa
1 2 3 4 56 7 8 9 10 11 1213 14 15 16 17 18 1920 21 22 23 24 25 2627 28 29 30 31
CH1CH2CH3CH4
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
All Regular Alarm Manual intelligent min/Hr
Play�Mode
OK
ChannelPeriod
Dayparting
Smart�Express
Smart�Search
Face�Search
1 2 3 4 5 6 7 800:00������� -�������23:59
OctSu Mo Tu We� Th Fr Sa
1 2 3 4 56 7 8 9 10 11 1213 14 15 16 17 18 1920 21 22 23 24 25 2627 28 29 30 31
2019
Cancel
Sync�PlayBack
Common�PlayBack
15��30��12
3.�DaypartingThis�function�aims�to�put�the�videos�from�the�same�channel�but�at�different�time�to�compare.
Select�a�channel,�number�of�split�screens,�and�a�period�to�play�the�videos�recorded�from�this�channel�on�different�timelines.
Read/Write
6 7 8de
OctSu Mo Tu We� Th Fr Sa
1 2 3 4 56 7 8 9 10 11 1213 14 15 16 17 18 1920 21 22 23 24 25 2627 28 29 30 31
CH1CH2CH3CH4
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
All Regular Alarm Manual intelligent min/Hr
Play�Mode
ChannelDaypartingPeriod
Smart�Express
Smart�Search
Face�Search
1 2 3 4 5 6 7 82sec
Cancel
Common�PlayBack
Dayparting
Sync�PlayBack0 3 6 9 12 15 18 21 24
OK
Read/Write
1 2 3 4 5 6 7 8All
OctSu Mo Tu We� Th Fr Sa
1 2 3 4 56 7 8 9 10 11 1213 14 15 16 17 18 1920 21 22 23 24 25 2627 28 29 30 31
CH10 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
Dayparting
2019
min/Hr
CH2 15��29��0316��22��34
�������Note:You�need�to�press�and�hold�the�left�mouse�and�move�on�the�bar�of�Period�to�select�time�period.
4.�Smart�Express�Select�one�channel�or�all�channels,�then�select�the�speed�of�Fast�Playback,�the�system�will�play�all�the�videos�recorded�with�the�speed�you�selected.
Read/Write
5 6 7 8de
OctSu Mo Tu We� Th Fr Sa
1 2 3 4 56 7 8 9 10 11 1213 14 15 16 17 18 1920 21 22 23 24 25 2627 28 29 30 31
CH1CH2CH3CH4
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
min/Hr
Play�Mode
Channel
Fast�PlaybackPlay�Mode
Dayparting
Smart�Express
Face�Search
Cancel
Common�PlayBack
Smart�Search
Sync�PlayBack1
DetectAlarmAll�Alarm
OK
Read/Write
1 2 3 4 5 6 7 8All
OctSu Mo Tu We� Th Fr Sa
1 2 3 4 56 7 8 9 10 11 1213 14 15 16 17 18 1920 21 22 23 24 25 2627 28 29 30 31
CH1CH2CH3CH4
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
Common�PlayBack
2019
14���40���49���4���39���4614���40���4014���39���54
1
min/Hr
X8
5.�Smart�Search�Select�one�channel�and�a�time�period,�then�check�the�box�before�Detect�and�select�a�date�on�Blue�background�to�play�the�videos�recorded�when�the�camera�detected�the�motion�or�human�shape.
Read/Write
5 6 7 8de
OctSu Mo Tu We� Th Fr Sa
1 2 3 4 56 7 8 9 10 11 1213 14 15 16 17 18 1920 21 22 23 24 25 2627 28 29 30 31
CH1CH2CH3CH4
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
min/Hr
Play�Mode
ChannelPeriodTraditional� alarm
Dayparting
Smart�Express
Face�Search
00:00������� -�������23:59
OctSu Mo Tu We� Th Fr Sa
1 2 3 4 56 7 8 9 10 11 1213 14 15 16 17 18 1920 21 22 23 24 25 2627 28 29 30 31
2019
Cancel
Common�PlayBack
Smart�Search
Sync�PlayBack1
Detect AlarmAll�Alarm
OK
X8File� Type
*�Double�click�the�thumbnail�to�play�the�related�videos.
6.�Face�Search�Select�one�channel,�a�time�period�and�a�date�on�Blue�background�to�play�the�videos�recorded�when�the�camera�detected�faces.
Video�BackupStep�1:�Insert�the�USB�disk�into�the�USB�port�of�the�DVR�system.�Right�click�on�the�screen,�then�go�to�Main�Menu�>�Record�>�Backup�to�start.
Step�2:�Select�your�USB�disk,�then�click�Backup�to�bring�up�a�pop-up�window.
Step�3:�Select�Channel,�Start�Time�and�End�Time,�then�click�Add�to�display�all�the�filtered�videos.
Step�4:�Check�the�box�to�select�the�video�files�and�Backup�format,�then�click�Start�to�back�up�the�videos.
Tips:�The�format�of�the�USB�Drive�should�be�FAT�32.An�alternative�solution�to�back�up�the�videos�is�listed�below.���*�Go�to�the�interface�of�video�playback�and�click� to�show�the�filtered�video�list.��������������*�Check�the�box�to�select�the�videos.���*�Click� �to�start�backing�up.�The�next�steps�are�the�same�as�the�first�solution�mentioned�above.�������
1
2
Snapshot�SetupThe�system�will�capture�the�snapshots�24�hours�a�day�when�the�camera�detects�motion�or�human�shape.
Go�to�Main�Menu�>�Record�>�SnapShot�Conf.�to�reset�the�time�interval�of�capturing�a�snapshot,�and�set�up�the�schedules�when�the�camera�will�capture�a�snapshot�as�well.
Alarm���������IMPORTANT:The�alarms�of�Motion�Detect�and�Human�Detect�are�enabled�by�default.�If�you�need�to�record�videos�when�the�camera�detects�the�face�or�gets�blocked�as�well,�please�enable�Face�Detection�and�Video�Blind.
Please�go�to�Main�Menu�>�Alarm�to�set�the�alarm�you�need.
Motion�DetectThe�camera�will�start�to�record�videos�when�it�detects�motion.
【Channel】:�Select�the�channel�you'd�like�to�enable�motion�detection.
【Enable】:�Check�the�box�to�enable�motion�detection.
【Sensitivity】:�If�you�select�higher�sensitivity,�the�camera�will�be�more�easily�to�be�triggered�to�start�recording�videos.�It's�advised�to�select�Middle�to�balance�the�accuracy�and�effectiveness�of�the�alarm,�thus�reducing�the�false�alarms.
【Region】:�Click�Set,�then�press�and�hold�the�left�mouse�to�drag�and�select�the�area�for�detecting.�The�pink�area�indicatesthe�selected�area.
【Period】:�Set�up�to�4�time�periods�for�each�day�to�send�the�alerts�when�the�camera�detects�motion.
【MD�Interval】:�Set�the�time�interval�of�two�alerts.�It�aims�to�decrease�the�frequency�of�the�alerts�caused�by�the�same�moving�object.
【Record�Channel】:�The�selected�channel(s)�will�start�recording�when�the�current�channel�detects�motion.
【Tour】:�The�display�will�loop�to�display�the�live�video�from�the�selected�channel(s)�in�full-screen�mode�when�the�current�channel�detects�motion.�You�can�go�to�Main�Menu�>�System�>�Tour�to�set�the�time�interval�to�show�the�live�video�in�full-screen�mode.
【Snapshot】:��The�selected�channel(s)�will�capture�a�picture�when�the�current�channel�detects�motion.
【PTZ�Activation】:�The�cameras�don't�support�this�function.
【PostRec】:��The�camera�will�remain�to�record�the�video�around�10s�after�the�motion�or�human�shape�detection�ends.�You�can�reset�the�time�from�10s�to�300s.
【Show�Message】:�After�enabling�this�function,�the�display�will�pop�up�a�window�to�show�the�Alarm�Status�for�all�kinds�of�alarms�when�the�cameras�detect�motion,�human�shape,�or�more.
【Write�Log】:�The�logs�of�the�alerts�will�be�written�into�the�system�once�you�enable�this�function.�You�can�go�to�Main�Menu�>�Info�>�Log�to�check�the�detailed�log�information.
【FTP�upload】:�The�system�will�send�the�videos�recorded�or�snapshots�captured�to�the�FTP�server�you�set�when�the�camera�detects�motion.�Please�go�to�Main�Menu�>�System�>�NetService,�then�double�click�on�FTP�option�to�set�up�your�FTP�server.
【Mobile�reported】:�The�system�will�send�alerts�to�your�mobile�device�when�the�camera�detects�motion.�Please�install�the�App�and�add�the�DVR�to�the�App�following�the�section�of�OPERATE�DVR�SYSTEM�ON�MOBILE�DEVICE�on�page�27.
���������For�the�setting�of�alarms�like�Video�Blind,�Video�Loss,�Human�Detect�and�Face�detection,�please�refer�to��the�settings�of�Motion�Detect.�If�prompting�Video�Loss,�the�DVR�will�not�record�videos,�but�only�to�send�alarms.
Up-to-Coaxial�ControlRight�click�on�the�main�menu�and�select�XVI�control�to�start�setting�up�your�camera.
【Send�Email】:�Before�enabling�this�function,�please�go�to�Main�Menu�>�System�>�NetService,�then�double�click�on�EMAIL�option�to�set�up�your�email�address�to�receive�the�alerts.
*�If�the�live�video�from�the�camera�is�mirrored�or�flipped,�you�can�check�the�box�before�Mirroring�or�Overturn�to�fix�it.*�If�you�set�something�wrong,�please�click�Restore�to�get�back�to�default�settings.
OPERATE�DVR�SYSTEM�ON�MOBILE�DEVICEIMPORTANT:Please�make�sure�the�DVR�system�has�been�connected�to�your�router�via�the�Ethernet�cable.�You�can�check�the�network�connection�status�from�the�Startup�Wizard.Get�the�Serial�Number�from�Main�Menu�>�System�>�Info.�>�Version�or�the�QR�code�in�Startup�Wizard.
1
Download�and�Install�the�AppSearch�and�download�XMEye�into�your�mobile�device�from�App�Store/Google�Play�or�scan�the�QR�codes�below�to�download.
��������Tip:�An�alternative�option�to�download�and�install�the�App�is�to�scan�the�QR�code�from�the�Startup�Wizard.
Add�the�DVR�System�to�the�AppLaunch�XMEye�App�after�installing,�then�follow�these�steps�to�add�the�DVR�system.
Step�1:Register�an�account�with�your�email�address.�You�will�get�a�code�by�email�to�set�a�user�name�and�password.
Step�2:Log�in�to�XMEye�with�your�user�name�and�password,�then�tap��������on�the�upper�right�corner.�Enter�the�information�required�on�the�interface�of�Add�Device,�then�tap�OK�to�add�the�device.
Device�Name:��Set�a�name�for�your�DVR�systemSerial�Numer:�Get�the�serial�number�from�Main�Menu�>�System�>�Info.�>�Version�or�the�QR�code�from�Startup�Wizard.Username�(Default�is�admin):�Enter�admin�if�you�did�not�change�it�in�the�Startup�Wizard.�Password�(Default�is�null):�Enter�the�password�of�DVR�you�set�in�the�Startup�Wizard.�If�it's�changed,�please�enter�the�new�password.
Live�VideoAfter�successfully�adding�the�DVR,�it�will�be�listed�on�the�interface�of�Device�List.�Tap�the� icon�and��������Start�Preview�to�view�the�live�videos�from�all�channels.
Tips:�A�blue�� ��icon�indicates�the�DVR�system�is�online,�while�the�grey�one ���indicates�it's�offline.�You�can�tap� ������� ������� ��������������to�confirm�the�information�you�entered.Tap�on�the�name�of�the�device�to�list�all�the�cameras,�you�can�select�some�certain�channels�to�preview.
1
2
Function�Overview�of�the�Live�Video
*�Tap� ��to�enter�the�detailed�settings�of�the�channel.�You�can�set�the�record�plan,�alarms,�and�more�here.�������*�Tap� ��icon�to�capture�a�picture�and�save�to�your�mobile�device.�������*�Tap� to�start�recording;�tap�it�again�to�end�and�save�the�video�to�your�mobile�device.���������*�Tap� to�display�the�live�video�from�one�channel�on�the�screen.�You�can�slide�it�leftward�to�show�the�live�video�������������from�another�channel.*�Tap� ��to�display�the�live�video�from�4�channels�on�the�screen,�so�do����������and����������.�������*�Tap� ��to�switch�the�image�quality�from�SD�to�HD.�SD�is�recommended�for�smoother�streaming.�������
Full�Screen
Channel
MicrophoneMute/Unmute
MenuSnapshot
Record
Number�of�Split�Screens
Image�QualityVideo�Playback
PTZ:�not�supported�by�the�camera
Cruise�Control:�not�supported�by�the�camera
Video�PlaybackTap����������on�the�interface�of�live�video�to�play�the�video�recorded�in�the�Hard�Disk�Drive�of�the�DVR�system.�Tap���on�the�top�right�of�Remote�Video,�it�will�switch�to���������.��
*����������stands�for�one�screen�displayed�on�the�interface,�while����������indicates�4�screens.*�Tap���������to�add�another�channel.*�Slide�leftward�or�rightward�on�the�timeline�to�check�the�videos�recorded�by�time.*�Alarm�Record�stands�for�the�videos�recorded�when�the�camera�detected�motion,�human�shape,�or�more.
Split�Screen�Option
Channel
Add�Channel
PauseMute/Unmute
SpeedSnapshotRecord
Timeline
Minute
Video�BackupTap� �on�the�interface�of�Live�Video,�then�tap�Record�Download�to�back�up�the�videos�to�your�mobile�device.�������
2 0 1 9 - 1 0 - 2 2� 0 9 : 0 0 : 3 8
CAM01
Remote�Video 4 2019-10-31
2
OPERATE�DVR�SYSTEM�ON�PC�CLIENT�IMPORTANT:Please�turn�off�antivirus�protection�and�firewalls�in�Windows�Security.Please�make�sure�the�DVR�system�has�been�connected�to�your�router�via�the�Ethernet�cable.�You�can�checkthe�network�connection�status�from�the�Startup�Wizard.
1
2
Client�Downloading�and�InstallationPlease�visit�https://www.heimvision.com/download/cameras/clientvms.exe�to�download�and�install�the�VMS�Client�following�the�setup�wizard.
Add�the�DVR�system�to�the�ClientOption�1:�Add�the�DVR�system�automaticallyPlease�make�sure�the�DVR�system�and�your�PC�are�connected�with�the�same�router.
Step�1:Please�log�in�to�the�client�with�the�default�User�Name�(admin)�and�Password�(admin).�
VMS
UserName: admin
Password:
Remember�Password
SIGNIN CANCEL
Step�2:Click�OK�to�add�the�DVR�system�automatically.
Live�View Device�Manager Playback RecordSettings Log Alarm�Info
SETTINGS
Device�Config Alarm�Config Tour�Config User�Manager System�Config
ADVANCE
Map
320
Decoder Backup Batch�Upgrade Record�Plan
VMSHome Live�View(1)
About
OPERATION
0
Step�3:Tap�YES�on�the�pop-up�window�of�"This�operation�may�modify�the�device's�IP�address,�whether�to�continue?"
This�operation�may�modify�the�device's�Ip�address,�whether�to�continue?
Yes No
Step�4:The�DVR�you�added�will�be�listed�on�the�interface�of�Device�Manager�after�10s�searching.
Manual�Add Add�Group Remove
In�order�to�login�device,�modify�ip�automatically
IPV4�Search IPV6�Search Add
VMSHome Live�View(1)
AboutDevice�Manager
Online�Devices:����0
Name CloudID IP/Port Protocol Group
0
All�Devices:����1 Online:����1
Name CloudID IP/Port GroupHM245 f42833b3c2251f60 :34567
VersionV4.03.R11.0000020V.10001.032300.0000... Default�Group
ConnectConnected
Disk�Status Record�Status Connections3
Operation
Invalid�Password:�The�VMS�Client�cannot�load�the�password�of�the�DVR�system�automatically,�you�need�to�modify�it�by�clicking� .�����Connected:�The�DVR�system�is�ready�to�use.Offline:�Please�check�if�the�DVR�system�and�PC�are�connected�to�the�same�router.Timeout:�Network�may�be�disconnected,�please�click� �to�refresh.�������
Option�2�:�Add�the�DVR�system�manually
Step�1:�Click�Manual�Add�at�the�lower�left�corner�on�the�interface�of�Device�Manager.
Manual�Add Add�Group Remove
In�order�to�login�device,�modify�ip�automatically
IPV4�Search IPV6�Search Add
VMSHome Live�View(1)
AboutDevice�Manager
Online�Devices:����0
Name CloudID IP/Port Protocol Group
0
All�Devices:����1 Online:����1
Name CloudID IP/Port GroupHM245 f42833b3c2251f60 :34567
VersionV4.03.R11.0000020V.10001.032300.0000... Default�Group
ConnectConnected
Disk�Status Record�Status Connections3
Operation
Step�2:�Change�the�Login�Type�from�IP�to�CloudID�and�enter�the�required�information�on�the�interface�of�Add�Device.
Add�Device
Device�Name:
Group:
Login�Type:
CloudID
UserName:
Password:
Protocol:
Cancel
CloudID
Default�Group
admin
XM
OKSave�And�Continue
Device�Name:�Set�a�name�for�the�DVR.CLOUD�ID:�Also�called�Serial�Number.�You�can�get�it�from�Startup�Wizard�or�by�accessing�System�>�Version.Password:�Enter�the�password�you�set�for�the�DVR�system.
Live�VideoPlease�click�Home�>�Live�View�to�view�the�live�videos�from�all�channels.
VMSHome Live�View(1)
AboutDevice�Manager
0
2 0 1 9 - 1 0 - 2 2� 0 9 : 0 0 : 3 8
CAM01
Auto�Adju
2 0 1 9 - 1 0 - 2 2� 0 9 : 0 0 : 3 8
CAM02
Auto�Adju
2 0 1 9 - 1 0 - 2 2� 0 9 : 0 0 : 3 8
CAM03
Auto�Adju
2 0 1 9 - 1 0 - 2 2� 0 9 : 0 0 : 3 8
CAM04
Auto�Adju
Devices
Filter
Default�GroupHeimVision
CAM08CAM07CAM06CAM05CAM04CAM03CAM02CAM01
View
VMS�CPU�State:ALL�CPU�Stater:Memory�State:
0%3%365MB
*�Click�to�select�a�screen�(the�selected�one�will�be�marked�with�the�white�border),�then�double�click�to�select�one����channel�under�the�list�of�HeimVision,�the�live�video�from�the�channel�will�be�displayed�on�the�selected�screen.����For�example,�select�Screen�1�and�CAM02,�the�live�video�from�CAM02�will�be�displayed�on�Screen�1.*�Double�click�on�one�screen�to�show�the�channel�in�full-screen�mode,�double�click�again�to�exit�full-screen�mode.
Video�Recording�You�can�go�to�Home�>�OPERATION�>�Record�Settings�to�set�the�disk�in�which�the�video�will�be�saved�for�VMS�Client.Please�go�to�Home�>�ADVANCE�>�Record�Plan�to�set�the�detailed�record�plan.��
Notes:You�need�always�log�in�to�VMS�Client�for�saving�the�videos�into�the�Disk�of�your�PC.Select�D:/�to�save�the�videos�in�case�of�insufficient�disk�space�and�abnormal�situation�of�your�PC.The�disk�of�PC�is�not�designed�for�surveillance�need�and�long-time�recording�may�cause�damage�to�your�disk.�If�using�VMS�Client�to�record�videos�is�inevitable,�it's�advised�to�use�the�dedicated�server�and�hard�disk�for�surveillance.
1
2
3
Video�Playback�Click�Home�>�Playback�to�check�all�the�videos�recorded.
Check�the�box�before�the�channel(s)�you�prefer,�select�Type�of�the�video,�select�the�Begin�and�End�time,�then�click�Search�to�list�the�filtered�videos.
VMSHome Live�View(1)
AboutDevice�Manager
0Playback
2 0 1 9 - 1 0 - 2 2� 0 9 : 0 0 : 3 8
CAM01
2 0 1 9 - 1 0 - 2 2� 0 9 : 0 0 : 3 8
CAM02
2 0 1 9 - 1 0 - 2 2� 0 9 : 0 0 : 3 8
CAM03
2 0 1 9 - 1 0 - 2 2� 0 9 : 0 0 : 3 8
CAM04
Filter
Default�GroupHM245
CAM08CAM07CAM06CAM05CAM04CAM03CAM02CAM01
Device Local
Search
AllType
Begin
End
2019/10/23��0:00:00
2019/10/23��23:59:59
Split�9File
Device�name Channel�name Record�Type Begin�Time End�Time Record�Length OperationHM245HM245HM245HM245
CAM01CAM01CAM01CAM01
MotionAlarmMotionAlarmMotionAlarm
Regular
2019-10-23,�00:00:002019-10-23,�00:04:282019-10-23,�00:04:382019-10-23,�00:09:51
2019-10-23,�00:04:282019-10-23,�00:04:382019-10-23,�00:09:512019-10-23,�00:10:01
11Seconds��701KB12Seconds��1.2MB12Seconds��1.3MB24Seconds��2.5MB
Double�click�on�the�selected�video�files�to�play�the�video�or�select�one�video�file,�then�click���������button�to�play�the�video.
Video�Downloading(Backup)Stay�on�the�interface�of�Video�Playback,�click� �to�download�the�selected�video,�while�click� �to�download�the������� �������video�fragment�by�time�period�in�this�video�file.�The�file�you�downloaded�will�be�saved�to�the�default�path�on�the�PC.�
You�can�go�to�Home�>�SETTINGS�>�Systems�Config�to�modify�the�path.
The�format�of�the�file�you�downloaded�is�H264�and�the�file�is�encrypted.�It�only�can�be�played�by�the�exclusive�media�player�and�you�can�get�it�from�https://www.heimvision.com/download/cameras/player.exe.
TROUBLESHOOTINGQ1.�The�DVR�system�boots�up�abnormally�or�reboots�automatically.
*�The�input�voltage�is�unstable�or�too�low.�Please�replace�the�power�supply,�then�try�again.*�The�hard�disk�is�damaged�or�the�cables�of�the�hard�disk�drive�are�broken.�Please�replace�the�hard�disk�drive����or�fix�the�cable.*�Please�disconnect�the�camera�with�the�DVR�to�verify�if�the�DVR�can�boot�up.�If�yes,�the�video�signal�of�the����camera�may�be�not�stable.�Please�replace�the�camera�or�the�corresponding�cables.*�This�DVR�system�is�set�to�perform�the�automated�maintenance�task�at�01:00�every�Tuesday�by�default,�thus����it�will�reboot�automatically.�You�can�go�to�Main�Menu�>�Advanced�>�AutoMaintain�to�modify�the�reboot�time.�If�the�issue�persists,�please�contact�HeimVision�Support�for�more�help.
Q2.�How�should�I�do�if�I�forget�my�password?
Please�click�Forgot�Password�when�logging�into�the�DVR�system.*�The�system�will�ask�you�the�security�questions�you�set�in�the�Startup�Wizard,�please�enter�the�right�answer����to�reset�your�password.��*�If�you�forget�the�answers,�click�Forget�Answers�to�enter�the�interface�of�Verification�Code.�Launch�XMEye�App,����tap� �>�FIND�PWD�on�an�Android�device�or�tap�Forgot�your�device�password?(on�the�interface�of����������Add�Device)�>�FIND�PWD�on�an�iOS�device�to�scan�the�QR�code�on�the�left�side�to�get�a�verification�code,�then����enter�it�into�the�box�on�the�interface�of�Verification�Code�to�reset�your�password.�However,�if�you�set�an�email����to�get�the�verification�code�in�Startup�Wizard,�the�App�will�send�the�code�to�that�email.�You�need�to�get�it�from����email,�then�enter�it�on�the�interface�of�Verification�Code.If�you�still�cannot�reset�your�password,�please�contact�HeimVision�Support.
Q3.�How�long�can�a�Hard�Disk�Drive�record�for�this�DVR�system?
*�There�are�4�AHD�cameras�connecting�to�this�DVR�system�by�default.�These�cameras�are�with�the�resolution�of����1080P�and�variable�bitrate�which�depends�on�the�surveillance�scenes.�If�the�bitrate�is�around�2Mb/s,�the����corresponding�size�of�the�video�file�will�be�around�21G�per�day.�As�a�result,�a�Hard�Disk�Drive�with�the�capacity����of�1T�may�record�around�12�days.
Q4.�How�can�I�connect�an�extra�camera�with�the�DVR�system�in�addition�to�the�4�cameras�in�the�package?
*�HM245�DVR�system�supports�up�to�8�cameras�to�be�connected.�Please�contact�HeimVision�to�get�the�same�type����of�cameras�and�the�corresponding�cables.*�If�you�just�have�a�camera�in�hand,�please�follow�the�steps�below:���For�the�camera�with�the�format�of�TVI/CVI/SVI/CVBS,�right�click�on�the�screen,�select�XVI&AHD�to�set�the�Signal����of�the�channel�to�Auto�or�the�corresponding�format�of�your�camera,�then�connect�the�camera�with�the�DVR����system.����For�an�IP�camera,�please�go�to�Main�Menu�>�System�>�Digital�>�ChannelType�to�check�the�box�of�the�fourth����line,�then�go�back�to�the�main�screen�and�move�the�cursor�to�the�channel�you'd�like�to�connect�the�camera.����Click��������in�the�center�of�the�screen�to�start�adding�the�camera.�
Q5.�The�image�from�the�camera�is�upside�down.
*�Right�click�on�the�main�screen�and�click�XVI�Control,�then�check�the�box�before�Mirroring�or�Overturn�to�flip����the�image.
Q6.�What�should�I�do�if�it�runs�out�of�the�space�on�your�Hard�Disk�Drive?
*�The�DVR�system�is�set�to�loop�recording�by�default,�which�means�the�latest�videos�will�overwrite�the�old�videos����automatically�when�it�runs�out�of�the�space�on�the�Hard�Disk�Drive.���You�can�back�up�the�important�videos,�then�delete�the�videos�or�format�the�Hard�Disk�Drive.
Q7.�Why�does�the�Hard�Disk�Drive�stop�saving�videos?
*�Please�go�to�Main�Menu�>�System�>�General�to�check�whether�the�Storage�Full�is�set�to�Stop�Record.�If�yes,����the�Hard�Disk�Drive�will�not�save�the�videos�once�it�runs�out�of�space.*�Please�go�to�Main�Menu�>�Advanced�>�Storage�>�Hard�Disk�Drive�Partition�to�check�if�the�space�you�set�for�����Record�Partition�runs�out.�*�Please�do�not�set�the�Hard�Disk�Drive�as�Snapshot,�Read�only�or�Redundant.�Read/Write�setting�for�an�Hard����Disk�Drive�is�the�right�choice.*�If�the�Hard�Disk�Drive�cannot�be�read,�is�damaged�or�is�not�formatted,�it�cannot�save�videos.
Q8.�The�App�on�my�mobile�device�cannot�receive�snapshots�when�the�camera�detects�motion,�human�or�the���������camera�gets�blocked,�etc.?
The�App�can�receive�the�snapshots�by�default�and�you�can�check�from�Alarm�Push/Alarm�of�the�App.*�Please�go�to�Main�Menu�>�Alarm�>�The�alarm�you'd�like�to�get�snapshots,�enable�the�option�of�Mobile�Reported.*�Please�go�to�Main�Menu�>�System�>�NetService�to�confirm�that�the�option�of�Mobile�Reported�is�enabled.
Q9.�Why�does�the�App�remind�me�of�"Maximum�Video�Link"?
*�For�remote�viewing,�such�as�from�App�or�PC�Client,�you�can�only�simultaneously�access�the�live�videos�from����6�channels�at�most.�Please�close�the�unnecessary�channel.
Q10.�Why�doesn't�the�PC�Client�watch�the�live�videos?
*�Please�make�sure�that�your�PC�and�the�DVR�system�are�connected�to�the�same�router�and�verify�that�the����Serial�Number(Cloud�ID)�and�password�you�entered�are�correct.*�Please�go�to�Main�Menu�>�System�>�NetService,�double�click�RTSP�and�check�the�box�to�enable�it.
Q11.�How�to�set�a�privacy�zone?
*�You�can�conceal�parts�of�the�image�from�the�live�view�to�protect�your�privacy.�The�part�you�selected�will�be����marked�as�a�black�block�regardless�of�the�channel�status.�You�can�go�to�Main�Menu�>�System�>�Display�>����Region�Cover�to�set�4�rectangular�areas�at�most�for�each�channel.
Q12.�What�should�I�do�if�I�got�too�many�push�notifications�from�App?
*�This�DVR�system�can�support�to�send�you�alerts�when�the�camera�detects�motion,�human,�face,�video�feed�loss,����or�the�camera�gets�blocked.�You�can�go�to�Main�Menu�>�Alarm�to�disable�certain�kinds�of�alarms�to�reduce�alerts.���What's�more,�you�can�lower�the�Sensitivity,�set�the�Region�and�Period�to�reduce�alerts.
Q13.�How�can�I�modify�the�time�stamp�and�channel�name�displayed�on�the�screen�when�playing�the�videos������������recorded?
*�You�can�go�to�Main�Menu�>�System�>�Display�to�select�the�channel�you'd�like�to�set,�then�enable�Time�Display����and�Channel�Title,�then�click�Set.�You�can�even�drag�them�to�your�desired�position�on�the�screen.
Q14.�Why�does�the�live�video�from�channels�loop�to�pop�up�on�the�full�screen?
*�Please�go�to�Main�Menu�>�System�>�Tour�to�verify�if�you�enabled�the�setting�of�Tour,�or�go�to�Main�Menu�>�Alarm����to�check�whether�you�enabled�Tour�function�of�certain�kind�of�alarm.�You�can�disable�it�to�exit�this�mode.
Q15.�How�can�I�do�if�the�color�of�the�live�video�is�abnormal?
*�Please�right�click�on�the�main�screen,�then�select�Color�Setting�to�modify�the�color�setting�of�the�camera,�or����go�to�XVI�Control�to�modify�the�color�setting.�
Q16.�The�interface�of�the�DVR�system�is�not�completely�displayed�on�the�monitor.
*�This�is�likely�due�to�the�unmatchable�resolution�between�the�monitor�and�the�DVR�system.�You�can�go�to�Main����Menu�>�System�>�Display�to�change�the�resolution�of�the�DVR�to�match�the�monitor's,�or�Main�Menu�>����Advanced�>�Output�Adjust�to�reset�Left�Deflate/Right�Deflate�and�Black�vertical/Black�horizontal.
[email protected] [email protected] 44
RISK�OF�EXPLOSION�IF�BATTERY�IS�REPLACED�BY�AN�INCORRECT�TYPE.�DISPOSE�OF�USED�BATTERIES�ACCORDING�TO�THE�INSTRUCTIONS�
CAUTIONThis�device�complies�with�RSS247�of�Industry�Canada.�Cet�appareil�se�conforme�à�RSS247�de�Canada�d'Industrie.�This�device�complies�with�Industry�Canada�license-exempt�RSS�standard(s).�Operation�is�subject�to�the�following�two�conditions:�(1)�this�device�may�not�cause�interference,�and�(2)�this�device�must�accept�any�interference,�including�interference�that�may�cause�undesired�operation�of�the�device.�������Appareils�radio�exempts�de�licence.�Son�fonctionnement�est�sujet�aux�deux�conditions�suivantes:�������①�le�dispositif�ne�doit�pas�produire�de�brouillage�prejudiciable,�et�������②�ce�dispositif�doit�accepter�tout�brouillage�recu,�y�compris�un�brouillage�susceptible�de�provoquer�un������������fonctionnement�indesirable.
The�symbol�indicates�DC�voltage
RECYCLING
This�product�bears�the�selective�sorting�symbol�for�Waste�electrical�and�electronic�equipment�(WEEE).This�means�that�this�product�must�be�handled�pursuant�to�European�directive�2012/19/EU�in�order�to�be�recycled�or�dismantled�to�minimize�its�impact�on�the�environment.�
IC�STATEMENT
The�device�must�not�be�co-located�or�operating�in�conjunction�with�any�other�antenna�or�transmitter.
FCC�STATEMENTThis�device�complies�with�Part�15�of�the�FCC�Rules.�Operation�is�subject�to�the�following�two�conditions:�(1)�This�device�may�not�cause�harmful�interference,�and�(2)�this�device�must�accept�any�interference�received,�including�interference�that�may�cause�undesired�operation.
WARNING:�Any�changes�or�modifications�not�expressly�approved�by�the�party�responsible�forcompliance�could�void�the�user's�authority�to�operate�this�equipment.NOTE:
This�equipment�has�been�tested�and�found�to�comply�with�the�limits�for�a�Class�B�digital�device,�pursuant�to�Part�15�of�the�FCC�Rules.�These�limits�are�designed�to�provide�reasonable�protection�against�harmful�interference�in�a�residential�installation.�This�equipment�generates�uses�and�can�radiate�radio�frequency�energy�and,�if�not�installed�and�used�in�accordance�with�the�instructions,�may�cause�harmful�interference�to�radio�communications.�However,�there�is�no�guarantee�that�interference�will�not�occur�in�a�particular�installation.�If�this�equipment�does�cause�harmful�interference�to�radio�or�television�reception,�which�can�be�determined�by�turning�the�equipment�off�and�on,�the�user�is�encouraged�to�try�to�correct�the�interference�by�one�of�the�following�measures:
-��Reorient�or�relocate�the�receiving�antenna.-��Increase�the�separation�between�the�equipment�and�receiver.-��Connect�the�equipment�into�an�outlet�on�a�circuit�different�from�that�to�which�the�receiver�is�connected.-��Consult�the�dealer�or�an�experienced�radio/TV�technician�for�help.�
Screw�*4�(For�Hard�Disk�Drive)
Screw�set�*4(For�Cameras)
*�If�there�is�any�part�missing�or�damaged,�please�contact�HeimVision�support.
PRODUCT�OVERVIEWDVR
V7 V5 V3 V1
V7 V5 V3 V1HD-OUTVIDEO��IN
AUDIO�IN
AUDIO�OUT VGA DC��12V
BNC�Video�Input
HD�OutputAudio�Output
Audio�Input
VGA�OutputUSB�Port
Ethernet�Port
DC�In
AHD�Camera
LED
Night�Vision
Stand
Installation�Hole
DC�In
BNC�Video�Output
Male�ConnectorFemale�Connector
Power�Cable�Splitter
V7 V5 V3 V1
V7 V5 V3 V1HD-OUTVIDEO��IN
AUDIO�IN
AUDIO�OUT VGA DC��12V
V7 V5 V3 V1
V7 V5 V3 V1HD-OUTVIDEO��IN
AUDIO�IN
AUDIO�OUT VGA DC��12V
V7
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Q17.�How�can�I�record�a�video�with�sound?
To�enable�this�function,�please�follow�the�steps�below:�Step�1:�Please�go�to�Main�Menu�>�Advanced�>�Device�Info.�>�Audio�In�Channels�to�select�the�number�of�����������������channels�(up�to�4)�that�you�need�to�record�sound.�Step�2:�Right�click�on�the�screen,�go�to�Main�Menu�>�System�>�Encode,�select�a�channel�and�check�all�boxes����������������after�Video/Audio.�You�will�see�a�����������icon�on�the�Live�Video�of�the�selected�channel,�which�indicates�a����������������successful�setting.�If�you'd�like�to�set�for�more�channels,�just�repeat�this�step.�Step�3:�Connect�an�external�Audio�Pickup�(not�supplied)�to�the�Audio�Input�of�the�DVR�and�the�power.�Step�4:�Place�the�Audio�Pickup�near�the�camera�you�need�to�record�sound.�Please�ensure�that�the�camera���������������matches�the�channel�you�set�on�the�DVR.
1
1 4
Select�channel
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