2020 annual report - university of idaho

33
2020 ANNUAL REPORT DIVISION OF STUDENT AFFAIRS WEB REPORT

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Page 1: 2020 Annual REport - University of Idaho

2020 ANNUAL REPORTDIVISION OF STUDENT AFFAIRS WEB REPORT

Page 2: 2020 Annual REport - University of Idaho

STUDENT AFFAIRS ANNUAL REPORTPURPOSE AND GOALS

The purpose of this report is to provide a snapshot of how Student Affairs’ webpages

performed in 2020 compared to 2019

▪ Pageviews and page performance may differ from previous annual reports due to a

difference in methodology and data samples.

The goal of this report is to provide a performance benchmark that can be utilized next

year to show changes in user engagement and page performance.

Page 3: 2020 Annual REport - University of Idaho

Female

52%

Male

48%

GENDER

18-24

22%

25-34

27%

35-44

16%

45-54

14%

55-64

12%

65+

9%

AGE

UNIVERSITY OF IDAHO2020 WEB USER DEMOGRAPHICS

Page 4: 2020 Annual REport - University of Idaho

United States

86%

India

2%

Philippines

1%Canada

1%

Other

10%

REGION

English

64%

Chinese

25%

Other

11%

BROWSER LANGUAGE

UNIVERSITY OF IDAHO2020 WEB USER DEMOGRAPHICS

Page 5: 2020 Annual REport - University of Idaho

Desktop

60%

Mobile

38%

Tablet

2%

VIEWING DEVICES

UNIVERSITY OF IDAHO2020 WEB USER DEMOGRAPHICS

Page 6: 2020 Annual REport - University of Idaho

DIVISION OF STUDENT AFFAIRSWEB PAGE PERFORMANCE

Total Page Views: 853,760 out of 15,154,308

▪ Accounted for 5.63% of all UI Pageviews in 2020

Current Student Page was the 5th most visited page of the year

Vandal Health Clinic’s COVID-19 page was 8th most visited page of the year

Total pageviews were down an in almost every sector of Student Affairs

Page 7: 2020 Annual REport - University of Idaho

DIVISION OF STUDENT AFFAIRSINDIVIDUAL SECTION PERFORMANCE

-25,000

25,000

75,000

125,000

175,000

225,000

275,000

325,000

375,000

Dean of Students Violence

Prevention

Programs

Department of

Student

Involvement

Fraternity and

Sorority Life

Recreation and

Wellbeing

Vandal Health

Education

Student Health

Services

Vandal Health

Clinic

Children's Center CTC CDAR

WEB PAGE VIEWS

2019

2020

Page 8: 2020 Annual REport - University of Idaho

DIVISION OF STUDENT AFFAIRSSOCIAL MEDIA PERFORMANCE

Followers: 210

▪ Grew from 185 to 210 in the year (13.5% increase)

Likes: 198

▪ Grew from 179 to 198 in the year (10.6% increase)

Reach: 12,299

Followers: 229

▪ Grew from 210 to 229 in the year (9.0% increase)

Likes: 213

▪ Grew from 198 to 213 in the year (7.6% increase)

Reach: 8,181 – down 33.5% from 2019

Jan. 2019 – Dec. 2019 Jan. 2020 – Dec. 2020

Page 9: 2020 Annual REport - University of Idaho

DEAN OF STUDENTSSOCIAL MEDIA PERFORMANCE

Followers: 507

▪ Grew from 465 to 507 in the year (9.0% increase)

Likes: 496

▪ Grew from 456 to 496 in the year (8.8% increase)

Reach: 16,307

Followers: 851

▪ Grew from 507 to 851 in the year (67.9% increase)

Likes: 741

▪ Grew from 496 to 741 in the year (49.4% increase)

Reach: 46,675 – up 186.2% from 2019

Jan. 2019 – Dec. 2019 Jan. 2020 – Dec. 2020

Page 10: 2020 Annual REport - University of Idaho

DEAN OF STUDENTSWEB PAGE PERFORMANCE

Total Page views: 50,016

▪ Accounted for 0.33% of all UI Pageviews for 2020

Average Monthly Page Views: 4,157

Average Time Spent on Page: 2:30

Top Pages: Dean of Students Homepage, VandalCare, Holiday Break Bus

Page 11: 2020 Annual REport - University of Idaho

Homepage

VandalCare

Holiday Break Bus

Medical Withdrawal

Student Code of Conduct

0 2,000 4,000 6,000 8,000 10,000 12,000 14,000 16,000 18,000

DEAN OF STUDENTSINDIVIDUAL WEB PAGE PERFORMANCE

PAGEVIEWS

PA

GE

TIT

LE

2020

2019

Page 12: 2020 Annual REport - University of Idaho

VIOLENCE PREVENTION PROGRAMSWEB PAGE PERFORMANCE

Total Page views: 6,805

▪ Accounted for 0.04% of total UI Pageviews in 2020

Average Monthly Page Views: 565

Average Time Spent on Page: 2:15

Top Pages: Interpersonal Violence, Green Dot, and Think About It

Page 13: 2020 Annual REport - University of Idaho

Homepage

Green Dot

Interpersonal Violence

Resources

0 500 1000 1500 2000 2500 3000

VIOLENCE PREVENTION PROGRAMINDIVIDUAL WEB PAGE PERFORMANCE

PAGEVIEWS

PA

GE

TIT

LE

2020

2019

Page 14: 2020 Annual REport - University of Idaho

DEPARTMENT OF STUDENT INVOLVEMENTWEB PAGE PERFORMANCE

Total Page views: 182,253

▪ Accounted for 1.20% of all UI Pageviews in 2020

Average Monthly Page Views: 15,177

Average Time Spent on Page: 2:32

Top Pages: ASUI, Moscow Drive-In, Find a Club

Page 15: 2020 Annual REport - University of Idaho

Homepage

ASUI

Clubs

Vandal Entertainment

0 50,000 100,000 150,000 200,000 250,000 300,000

DEPARTMENT OF STUDENT INVOLVEMENTINDIVIDUAL WEB PAGE PERFORMANCE

PAGEVIEWS

PA

GE

TIT

LE

2020

2019

Page 16: 2020 Annual REport - University of Idaho

FRATERNITY AND SORORITY LIFEWEB PAGE PERFORMANCE

Total Page views: 95,552

▪ Accounted for 0.63% of all UI Pageviews in 2020

Average Monthly Page Views: 7,933

Average Time Spent on Page: 1:22

Top Pages: Greek Homepage, Sororities Page, Fall Recruitment, IFC Fraternities

Page 17: 2020 Annual REport - University of Idaho

Homepage

Sororities

Fraternities

Multicultural

Fall Recruitment

Spring Recruitment

0 5,000 10,000 15,000 20,000 25,000 30,000 35,000

FRATERNITY AND SORORITY LIFEINDIVIDUAL WEB PAGE PERFORMANCE

PAGEVIEWS

PA

GE

TIT

LE

2020

2019

Page 18: 2020 Annual REport - University of Idaho

RECREATION AND WELLBEINGWEB PAGE PERFORMANCE

Total Page views: 177,001

▪ Accounted for 1.16% of all UI Pageviews in 2020

Average Monthly Page Views: 14,698

Average Time Spent on Page: 1:32

Top Pages: RecWell Homepage, Hours, Student Rec Center

Page 19: 2020 Annual REport - University of Idaho

Homepage

Hours

Intramurals

SRC

Events

Outdoor Program

0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000

RECREATION AND WELLBEINGINDIVIDUAL WEB PAGE PERFORMANCE*

*NO DATA FROM JAN. 2019 TO AUG. 2019 – DATA IS SKEWED AS A RESULTPAGEVIEWS

PA

GE

TIT

LE

2020

2019

Page 20: 2020 Annual REport - University of Idaho

VANDAL HEALTH EDUCATIONWEB PAGE PERFORMANCE

Total Page views: 20,438

▪ Accounted for 0.13% of all UI Pageviews in 2020

Average Monthly Page Views: 1,700

Average Time Spent on Page: 1:58

Top Pages: Vandal Health Education, Vaccine Information, De-stress Event

Page 21: 2020 Annual REport - University of Idaho

Homepage

Vaccines

De-stress Fest

Workshops

Live Well

0 1,000 2,000 3,000 4,000 5,000 6,000 7,000 8,000

VANDAL HEALTH EDUCATION INDIVIDUAL WEB PAGE PERFORMANCE

PAGEVIEWS

PA

GE

TIT

LE

2020

2019

Page 22: 2020 Annual REport - University of Idaho

STUDENT HEALTH SERVICESWEB PAGE PERFORMANCE

Total Page views: 45,820

▪ Accounted for 0.30% of all UI Pageviews in 2020

Average Monthly Page Views: 3,800

Average Time Spent on Page: 1:58

Top Pages: Insurance, SHIP, Student Health Services Homepage

Page 23: 2020 Annual REport - University of Idaho

Homepage

Insurance

SHIP

Contact

0 5,000 10,000 15,000 20,000 25,000 30,000

STUDENT HEALTH SERVICESINDIVIDUAL WEB PAGE PERFORMANCE

PAGEVIEWS

PA

GE

TIT

LE

2020

2019

Page 24: 2020 Annual REport - University of Idaho

VANDAL HEALTH CLINICWEB PAGE PERFORMANCE

Total Page views: 208,027

▪ Accounted for 1.37% of all UI Pageviews in 2020

Average Monthly Page Views: 17,303

Average Time Spent on Page: 2:50

COVID-19 Page received almost 200,000 views this year

Top Pages: Coronavirus, COVID Student Page, COVID Faculty Time Reporting

Page 25: 2020 Annual REport - University of Idaho

Homepage

Services

Providers

0 1,000 2,000 3,000 4,000 5,000 6,000 7,000 8,000 9,000

VANDAL HEALTH CLINICINDIVIDUAL WEB PAGE PERFORMANCE*

*NO DATA FROM JAN. 2019 TO OCT. 2019 – DATA IS SKEWED AS A RESULTPAGEVIEWS

PA

GE

TIT

LE

2020

2019

Page 26: 2020 Annual REport - University of Idaho

CHILDREN’S CENTERWEB PAGE PERFORMANCE

Total Page views: 9,317

▪ Accounted for 0.06% of all UI Pageviews in 2020

Average Monthly Page Views: 771

Average Time Spent on Page: 1:14

Top Pages: Homepage, Tuition Rates, Teachers and Classrooms

Page 27: 2020 Annual REport - University of Idaho

Homepage

Contact

Teacher/Classroom

Tuition Rates

Enroll

0 500 1,000 1,500 2,000 2,500 3,000 3,500

CHILDREN’S CENTERINDIVIDUAL WEB PAGE PERFORMANCE

PAGEVIEWS

PA

GE

TIT

LE

2020

2019

Page 28: 2020 Annual REport - University of Idaho

Total Page views: 25,419

▪ Accounted for 0.17% of all UI Pageviews in 2020

Average Monthly Page Views: 2,113

Average Time Spent on Page: 3:32

Top Pages: CDAR Homepage, Raven Scholars, Testing Accommodations

CDARWEB PAGE PERFORMANCE

Page 29: 2020 Annual REport - University of Idaho

Homepage

Raven Scholars

Services

Housing

0 2,000 4,000 6,000 8,000 10,000 12,000 14,000 16,000

CDARINDIVIDUAL WEB PAGE PERFORMANCE

PAGEVIEWS

PA

GE

TIT

LE

2020

2019

Page 30: 2020 Annual REport - University of Idaho

COUNSELING AND TESTING CENTERWEB PAGE PERFORMANCE

Total Page views: 35,171

▪ Accounted for 0.23% of all UI Pageviews in 2020

Average Monthly Page Views: 2,198

Average Time Spent on Page: 1:47

Top Pages: CTC Homepage, Testing Page, Counseling Page

Page 31: 2020 Annual REport - University of Idaho

Homepage

Testing

Counseling

Consultation and Outreach

0 2,000 4,000 6,000 8,000 10,000 12,000

COUNSELING AND TESTING CENTERINDIVIDUAL WEB PAGE PERFORMANCE

PAGEVIEWS

PA

GE

TIT

LE

2020

2019

Page 32: 2020 Annual REport - University of Idaho

KEY TAKE-AWAYS2020 WEB FINDINGS

While pageviews were down slightly year-over-year, website usage remained consistent

from 2019 to 2020

▪ COVID-19 could account for some of the decrease in webpage activity as there were

fewer events/activities for students to participate in and students spent less time

in-person on campus

A reorganization of certain pages and a change in methodology could account for

discrepancies between the 2018, 2019, and 2020 annual report numbers

Page 33: 2020 Annual REport - University of Idaho

QUESTIONS?CONTACT ANNIE EXLINE AT [email protected]