21 rules to live by
TRANSCRIPT
Contents
AppendicesForewordMyFriendsShareTheirThoughtsChallengesIntroductionAbouttheAuthor
1RulesforLivingEveryMomentRule1-BeKindtoYourselfRule2-HaveFunRule3-WorkHard
2RulesforLivingWithYourselfRule4-LiveinthePresentRule5-FocusontheProcessRule6-PauseRule7-LaughRule8-CreateNewHabits
3RulesforLivingwithOthersRule9-RespectPPIsRule10-AvoidUSSsRule11-ListenRule12-BeKindtoOthersRule13-HelpOthers
4RulesforMakingGoodDecisionsRule14-ListentoYourHeartRule15-TakeRisksRule16-YoursquoreFreetoChangeYourMindatanyTime
Rule17-WelcomeMistakes
5RulesforAchievingYourGoalsIntroductionThePerfectRecipeRule18-ZerotoOneRule19-BeFirmYetFlexibleRule20-SetGoalsNotExpectations
6TheFinalRuleRule21-QuestionAllRules
AppendicesA-TreatYourselfB-LearningtoPauseC-TooManyBadHabitsD-RecruitStrongPartners
E-HowGoodaListenerAreYouF-TheHumanTranslatorG-WillYouPleaseJustListenH-LearningHowtoTakeRisks
I-OnthePhysicsofRocks(goal-setting)J-HowManyBumpsHaveYouHadTodayK-AreYouaLightSwitchoraDimmerL-WeHaveVeryHighExpectationsofourStudents
MyFriendsShareTheirThoughtsQuestionsaboutLivingEveryMoment(Rules1-3)
Q1-DoyoutreatyourselfkindlyQ2-Ishavingfunaskill(andrelatedquestions)Q3-Howimportantisitinlifetoworkhard
QuestionsaboutLivingWithYourself(Rules4-8)Q4-HowmuchtimedoyouspendinthepresentQ5-WhattasksarehardforyoutoenjoyQ6-HowoftendoyoupauseQ7-Doeslaughterandsmilingmakeyoufeelbetter
Q8-Doyouoftenthinkaboutyourhabits
QuestionsaboutLivingWithOthers(Rules9-13)Q9-DoyourespectPPIsQ10-DoyoureceivemoreUSSsthanyoudeliverQ11-HowimportantislisteningQ12-WhatkindacthaveyoudonelatelyQ13-Whatrsquosthedifferencebetweenldquobeingkindrdquoandldquohelpingothersrdquo
QuestionsaboutMakingGoodDecisions(Rules14-17)Q14-HowdoyoumakedecisionsQ15-Howimportantisittobearisk-takerQ16-IsconsistencyoverratedQ17-Whatrsquosthedifferencebetweenamistakeandabaddecision
AQuestionaboutAchievingYourGoals(Rules18-20)Q18-WhendoesyourPGAbecomeself-critical
AQuestionaboutTheFinalRule(Rule21)Q21-Whatrulesmakenosense
ChallengesChallenges-LivingwithYourself
1ATreatyourself4AUseESPtotakeyoubacktothepresent5AInsearchofthehappymoment5BThecycleneverends5CCreatingatrigger
5DldquoIcanrsquotwaituntilrdquo6ACreateapersonaltrigger7ALaughingallthewaytowork8ACreateanewhabit5simplesteps
Challenges-LivingWithOthers9AR-e-s-p-e-c-t=t-c-e-p-s-e-R10AHowlongcanyouwait11ALendanear12AldquoThankyouforcallingandbestofluckrdquo13ATheredlightchallenge
Challenges-MakingGoodDecisions14ATherersquosnosuchthingasabaddecision15AOhgoaheadtakearisk
17AAfteryournextmistake17BTrimyourldquoregretcyclerdquo
Challenges-AchievingYourGoals18AHowsharpisyourknife19AWhilelyinginbed19BldquoOuttolunchbebackinanhourrdquo
Foreword
ThisbookisperfectformyfriendMitchWilliamswhosohetellsmeoftenstartsreadingbooksinthemiddleIdonrsquotquiteunderstandhowhedoesthatIrsquoveheardhimexplainitadozentimesldquoYesIjustopenthebookinthemiddleandstartreadingrdquo
HonestlyIdonrsquotgetitbutinthiscasewith21RuleshersquodbespotonbecausethisisnrsquotoneofthosebooksthatyoureadfronttobackItrsquosaskip-aroundbookGlancethecontentsenjoythepoignantquotesoneverypagePickitupputitdownDonrsquotmakeitachoreReadingshouldnrsquotbeachorePerhapsthatrsquosRule22
OhanddonrsquotmisstheAppendicesall12ofthemTheyrsquorechockfullofgreatwisdomndashnoneofitfrommeIrsquovesimplygatheredinsightfromworldexpertsandcondenseditforyou
Irsquovespentthebetterpartofmyadultlifereadingself-helpbooksandIfinallyrealizedthatitwastimetoputmyjournalisticbackgroundtouseSothisbookinessenceisacompilationofthewisdomsharedovertheyearsbyself-helpgurusIrsquovejustbroughtitalltogetherforyou
Irsquomhappytosharesomeofmyfavorites(Rules10and19topthechartalongwithAppendixFtitledldquoTheHumanTranslatorrdquo)butyoursquollsoonfindsomeofyourownandIrsquodlovetoknowwhattheyareSopleasesendalonganemail(steveferbergmailcom)toletmeknowAnddonrsquotbeshyIrsquodlovetohearfromyou
TheinspirationbehindthisbookofcoursearethefourwomenwithwhomIrsquommadlyinlovendashmywifeRoe(thisyearwecelebrateour35thyearofmarriage)andourdaughtersMelyssaNatalieandOliviaEachofthemisagiftfromheaveninsightfulstrongintouchmotivatedcaringandwiseIloveyou
AndIlovethefriendsandfamilywhowerekindenoughtoanswermyendlessseriesofquestionsandwhoallowedmetopublishtheiranswersinthis
book(inspecialsectionscallednotsurprisinglyldquoMyFriendsShareTheirThoughtsrdquo)Stopandreadoneortwoyoursquollbeimpressedwiththeirinsight
SothankyoutomysisterIlenemysister-in-lawCaroleuncleAllanbrother-in-lawBrucecousinsChrisJillMarnieandSteeve(yesitrsquostwoersquos)andfriendsgalorendashBobbiCordingleyCarlEcksteinGailChmuraDaveRuppGaryMillerJoelAnnReaJoeBrancatelliJohnNelsonJerrySemperKathyDowdKarinUdlerMarleyCasagrandeMickeyFilipponiNatEmeryRonTaylorSheilaFilipponiVickiHutmanandVickiSullivan
IrsquodalsoliketothankJayDeegandesignerextraordinairewhodesignedsixversionsofthebookcoverandimpressesusdailywithhisgeniusAndfinallyaspecialthankyoutomygoodfriendandcolleagueElizabethBushwhotookthetimetoeditthisbookanddelightmewithhercommentssuggestionsandcritiqueSheisaspecialpersonIwisheachofyoucouldmeether
ThankyouforpickingthisbookupIhopethatithasmeaningforyou
SteveFerberCharlestonSouthCarolina
September2012
IntroductionTheWindowampTheWind
ldquoManrsquosgreatnessliesinhispowerofthoughtrdquo--BlaisePascal
Inlargemeasurethisbookisaboutourthoughtsthethoughtsthatourmindcreates and re-creates as we experience life Thoughts are said to be thewindowtoourlivesbutIbelievethattheyarethewindaswell
There is no escaping the notion that our thoughts define our entire humanexperience--theystandbehindeverywordthatwespeakeveryactionthatwetakeand(nearly)everyemotionthatwefeelYetknowingthiswespendbutafractionofourtimeexaminingourthoughtsInsteadwespendmuchofourdayrepeatingtiredandworn-outthoughtpatterns
ldquoThekeytoeverymanishisthoughtrdquo--RalphWaldoEmerson
This book is about changing those patterns about thinking new thoughtsaboutcapturingmorehappymomentsdeliveringmorelovingsmilesCentraltoourthemeisthenotionthatwecanchoosewhattothinkthatweactuallyhaveachoice about what private thoughts to ponder But do we Can we actuallychoosewhattothink
Basedonwhatweknowaboutthephysiologyofthebrain--ie theneuralcompetitionbetweenlogic(thecerebralcortex)andemotion(theamygdala)--itappearsreasonabletospeculatethat1Wehavesomeabilitytochoosewhatwethink (though our powerful emotional centers honed over 40000 years forsurvivalcaneasilyoverwhelmourlogicsystems)2Eachindividualrsquosabilitytoldquochooserdquovariesdramaticallygiventhateachhumanbeingisauniqueblendof
natureandnurture3Weallarecapableofimproving--thatiseachofuscanenhanceourabilitytochoose
DoWeReallyHaveaChoice
AsayoungsterthenateenagerandyoungadultIviewedchoiceasnothingmorethanldquoactivityselectionrdquoInthiscontextchoicemeantdecidingwhattodonextwithourpersonalandfamilytime
ldquoWhatbookshouldIreadnextrdquo
ldquoWhatrestaurantshouldwegotofordinnerrdquo
ldquoWhatTVshowshouldIwatchrdquo
ldquoEveryeventthatamanwouldmastermustbemountedontherunandnomanevercaughtthereinsofathoughtexceptasitgallopedpasthimrdquo
--OliverWendellHolmes
If we are fortunate our lives offermany such choices But the concept ofchoicegoesfarbeyondmereactivities--choiceencompassesallthatwesay(thewords thatwespeak) all thatwedo (theactionswe take) andas Iwill soonarguenearlyallthatwethink(thethoughtsthatfillourminds)
DoWeChooseWhattoSay
OfcourseAfteralltoavoidoffendingotherswithourwordswecansimplychoosenottospeak(howeverdifficultthatmayseemattimes)Eachdaywersquorefaced with thousands of decisions none more critical than knowing when tospeak and in turn knowing what to say The words that we speak haveenormous influence over our lives because they define the health of ourrelationshipsThisiswhywemustchooseourwordscarefullytomakecertainthatweavoidatallcostsspeakingharshlytothosewhomwelove
DoWeChooseWhattoDo
NoquestionIfwewantedtoavoidoffendingotherswithouractionswecansimplychoosenottoact--tositquietlyandobserveandcontemplate
ButOurThoughts
CanwereallychoosewhattothinkIbelievethatwecanIbelievethatitrsquospossibletomoveourpersonalthoughttrackseversogentlyinthedirectionthatwedesireGrantedourthoughtpatternsaredeeplyingrainedandmayindeedsolidify with age But study after study personal experience after personalexperienceaffirmsthatchangeispossible
ldquoLifeistheonlygameinwhichtheobjectofthegameistolearntherulesrdquo
--AshleighBrilliant
Thekeyofcourse isawarenessAfterallhowcanwechangeourpatternsunlessweknowwhattheyare
HiddenFromtheWorld
Byand largeourmentalhabits arehidden from theworldThatrsquoswhy itrsquoseasierforafriendtotellustostopsmoking(physicalhabit)thantostopbeingself-critical (mental habit) Chances are that our friends probably know howmanytimesadaywesmokeacigarettebuttheylikelyhavenoideahowmanytimesadayweprivatelycriticizeourselves
Theworldisobsessedwithimprovingourphysicalhabits--wersquoretoldtoeatamorenutritiousbreakfastexercisethreetimesaweeksleepafulleighthoursa night But where are the comparable preachings for improving our mentalhabits
Yesourmentalhabitsmaybehidden from theworldbut theyrsquorecertainlynothiddenfromusThetruthisifyoupauselongenoughtoactuallywatchyourthoughtstoobserveandanalyzethemyoursquollquicklynoticehowrepetitivetheyare Though each of us considers ourselves unique and mysterious andcomplextherealityisthatourthoughtpatternsourldquoprivatethoughttracksrdquoarequitepredictable
Rest assured just as our neural networks instruct our body to move in acertainway(eg tyingourshoelacesswingingagolfclub)thesesameneuralnetworks instruct ourmind to think in a certainway (eg getting upsetwhensomeonecutsusoffintraffic)
ldquoYoubecomewhatyouthinkaboutrdquo
--EarlNightingale
LetrsquostakeanexampleSaythataclosefriendtellsyouthatyoursquorebeingtoosensitive Chances are that the comment will trigger a sequence of familiarthoughts that leadyou to criticize bothyourself andyour friendThepatternsareall toofamiliar--someoneinsultsyouand inaninstantyourcerebralCDbeginsplayingldquoThoughtTrack25rdquo
OrsaythatapersonchallengesyourauthorityInpopsldquoThoughtTrack41rdquotriggeringawell-wornsequenceofangerandrevengeAndsoitgoesmomentbymoment day after daywe play our pre-recorded thought tracks over andoverandoveragain
Itdoesnrsquothave tobe thatwayWecandeletedislikable tracksandbegin tore-stockthe libraryWecandiscardportionsofour inventoryandcreatefreshnewtracksforthecomingseasonEasytodoOfcoursenotbuttherewardsaresubstantialAfterallasidefromfamilyandyourfriendswhatrsquosmorepreciousthanyourprivatethoughttime
LetrsquosGetPhysical
Irsquoveoftenwonderedwhywespendsomuchtimetryingtoalterourphysicalhabits (eg cutting down on food alcohol or tobacco) but so little on ourmental habitswhywe spend somuch time learning newphysical skills (egguitar tennis yoga computer skills) but so little learning newmental skillsPerhaps itrsquos because our physical habits are public or perhaps itrsquos becausetheyrsquorejusteasiertolearn
Perhaps But imagine the benefits of learning new mental skills Imaginebuildinganinternalsystemwherethoughtscreateconfidenceandself-esteem
Shouldnrsquotwebepayingmoreattentiontoourmentalhabits
CreatingPrivateWordsofEncouragement
WordsareamongmanrsquosmostpowerfulforcesyetweoftenneglecttoharnessthemIrsquomsurethatyoucanrecallamomentinyourlifewhenawordortwo--from a person that you respect -- led you to change a personal decision orperhapsmoredramatically thecourseofyour life Itmayhavebeenasimple
suggestion (ldquoWhy donrsquot you give them a callrdquo) or it may have been strongwordsofsupport(ldquotrustyourinstinctsrdquo)
ldquoEverythoughtwethinkiscreatingourfuturerdquo--LouiseLHay
Irefertotheseurgingsasldquopublicwordsofencouragementrdquobecausewetakethese publicwords and incorporate them into our private thoughts to help usshape future decisionsWe hear publicwords of encouragement not just fromfriends and relatives but from authors and politicians script writers and talkshowhosts1
WhynotlearntocreateourownldquoprivatewordsofencouragementrdquoWhynotstartlisteningtoourselvesItismyferventhopethat21RulesToLiveBywillhelpyoudojustthat
IrecallhowstandingatafuneralseveralyearsagoIstartedtoimaginewhateveryonewasthinkingItseemedthatatthissingularmomentallpettydisputeshaddissolvedalldailyworrieshaddiminishedDuringthisoneuniquemomentitappearedthatwewereallofonemind--sharingthoughtsofloveandwarmthoffriendshipandcompassionYethourslaterintheprivacyofourcarorourhome or our thoughts we quickly reverted to our hackneyed thought tracksthoughtsthatcriticizeandcondemndestroyanddiminish
ldquoThoughttakesmanoutofservitudeintofreedomrdquo--HenryWadsworthLongfellow
Now alone in the privacy of my car I asked myself since theyrsquore justthoughtswhatpreventsusfromcreatingandre-creatingthesamethoughtsthatwe experienced at the funeral If theyrsquore just thoughtswhat prevents us fromcreating themwhilewersquore sitting in trafficweeding thegarden or paying thebillsWhymustwereverttooldpatterns
TheanswerofcourseisthatweneednotAllweneedisanewsetoftools
InthephysicalworldwersquorepresentedwiththousandsoftoolseachcreatedandsoldonthepromisethattheyrsquollsaveyoutimeorincreaseproductivityButrarearethetoolsdesignedtohelpusimproveourmentaloutlookShouldnrsquotwespendmoretimeshoppingforthem
MatchingtheMoments
21RulestoLiveByisonesuchtooldesignedtorelieveanxietyandtensionto diminish anger and aggravation to redirect your thoughts to a happier andhealthierplace
Oneofmyprimarygoalsinwriting21Ruleswastomakeitpracticalthatistoofferspecificldquowordsofencouragementrdquothatyoucouldsharewithyourselfatjusttherightmoment
Whatmomentsarewetalkingabout
diamsmomentswhenyoursquorestrugglingwithlifersquosuncertainties(Rules1-3)
diams moments when yoursquore overwhelmed with anxiety trying to calm yournerves(Rules4-8)diamsmomentswhenyoursquoreinteractingwithanotherpersonbe it a familymember a close friend or a newacquaintance (Rules 9-13)diamsmomentswhenyoursquoretryingtomakeadecision(Rules14-17)
ldquoThenoblestpleasureisthejoyofunderstandingrdquo--LeonardoDaVinci
diams moments when yoursquore creating then striving to reach a personal goal(Rules 18-20) and diams moments when yoursquore frustrated by people orinstitutionsthatremainunwillingtochange(Rule21)
In its simplest form 21 Rules To Live By is a ldquohow-tordquo journal offeringspecificwordsofencouragementforsomeoflifersquosmostanxiety-filledmomentsToo often after reading a self-help book I was left wondering ldquoOK IunderstandwhattheauthorissayingButnowwhatdoIdotocalmdowntofeelbettertofeelmorerelaxedrdquo
With this inmind I crafted each of the 21 ruleswith specificmoments inmindTheconceptwaswheneveroneof thesemomentspresenteditself therewouldbearule--awordofencouragementofguidance--tohelpbringusbacktocentertoeasetheanxietyortheangst
Examplewhenyoursquorestuckinmind-numbingtrafficandyourtemperatureisstarting to rise turn to Rule 4 (Live in the Present) or Rule 5 (Focus on the
Process) Or perhaps yoursquore privately negotiating a career change -- Rule 14(ListenToYourHeart)canhelp
Step1
Mind you the concept of linking words to moments may seem far toosimplistic to generate meaningful long-lasting change Consider then theserulesthesewordsasafirststeptowardsbuildingnewthoughthabitsnewwaysofthinkingaboutourdayrsquostravailsThetruthiswhilelifeisbothdynamicandunpredictable our thought tracks often are not and the more quickly werecognizethisandtakestepstochangethemthehappierwewillbe
ldquoItrsquosonlyathoughtandathoughtcanbechangedrdquo--LouiseMay
Onapersonalnote Ioftenhaveused theserulesduring timesofstressandfrustration and I am pleased to report have experienced notable successNaturally Irsquom not always soothed by just words (intense moments seem tooverwhelmmyability to listen)Butmore thannot theseprivatewordshavehelped my mental outlook releasing my private thoughts to travel in newdirections In essence these rules have helped createmoremental timemoretimeformetodreamandcreateinsteadofgrouseandcomplain
Myhopeisthatasyoureadthisbookyoursquollfindaruleortwothatworksforyou (naturallymorewould bewonderful)My hope is that yoursquoll find a rulethatwhenappliedatjusttherightmomentbringsyouasenseofinnercalmorpeace and lasts formore than amoment If that should be the case Iwill bepleasedbeyondmeasure
This book is not intended as a scientific journal (though itrsquos pepperedwithreferences) nor does it aim to explore the physiology of the human thoughtprocess(itdoestouchbrieflyonauditoryandvisualcues)Insteadthisbookissimplyabidtoofferpersonalwordsofencouragementthatyoucansharewithyourselfasyourmomentsunfold
Why21
Iselectedldquo21rdquorulesforahighlyscientificreasonallthreeofourdaughters(MelyssaNatalieampOlivia)andnowourfirstgrandchild(Emery)arebornonthe21stMywifeRoedeliveredallthreegirlsnaturallythatisnoscheduledC-
sectionsMymotherlovedthecoincidenceofnaturebecauseitwaseasyforhertorememberhergranddaughtersrsquobirthdates--sheonlyneededtorememberthemonth (September February and March by the way just in case yoursquoreplanningtobuyagift)Naturallysincethebirthofourdaughtersthenumber21hasbecomesomethingofafamilyemblemnottomentionthatblackjackismyfavoritecardgame
ldquoThoughtshavepowerthoughtsareenergyAndyoucanmakeyourworldorbreakitbyyourownthinkingrdquo
--SusanTaylor
WhyThese21
Theprocessofselectingthe21ruleswastobesureatouchmorescientificIt involvedmatching lifersquosmoments (eg alonewith our thoughts talking toothersmakingdecisions settinggoals)withspecific rules (it shouldbenotedhowever that the list of 21 is not necessarily in order of importance insteadtheyrsquoregroupedaccordingtomomentstofacilitaterecall)
TheongoingdebatewithinthefamilycontinuesoverRule1ForthebetterpartofadecadeRule1was toldquohavefunrdquo(itrsquosstill in themixdonrsquotworry)MywifeRoeandIstressed this rulebecauseparticularlyon theathletic fieldplayersoften forgot to enjoy themselves Instead theathletic fieldbecameyetanotherbattlegroundofegoandpersonalityToooftenyoungathletesweretoldto focus on winning instead of effort to emphasize aggression instead ofcompassion (no wonder we struggle to build tolerance between races andnations)SoldquohavingfunrdquobecameacentralfamilythemeThefactthatitrsquosbeensupplanted by a new1will likely stir family debates for the next decade ortwo
DonrsquotMissTheseIf yoursquore tight for time make sure you that donrsquot miss these three
passages (some of my favorites) -- ldquoYou Donrsquot Need More Self-Disciplinerdquo (page 68) --TheFirm-FlexContinuum (Rule 19 page169)and--LaughingAlltheWay(page62)
ldquoTheLawofAttractionattractstoyoueverythingyouneedaccordingtothenatureofyourthoughtlifeYourenvironmentalandfinancialconditionaretheperfectreflectionofyourhabitualthinkingThoughtrulestheworldrdquo
--JosephEdwardMurphy
TheRulesThemselves
Herethenisaquicklookatthe21rulesgroupedintosixbroadcategories
RulesforLivingEveryMoment
Rule1BeKindtoYourselfRule2HaveFunRule3WorkHard
Asnotedforthebetterpartoftenyearsourfamilyrsquos1rulewastohavefunInourcurrentlistithasnrsquotfallenfar(itrsquosnow2)butthatdoesnrsquotpreventourdaughtersfromgivingusgriefnowandagainTheyinsistthathavingfunisstill1intheirheartsFarbeitfromustodisagree
Butthenew1--BeKindtoYourself--isaworthycompetitorbecauseofitspower to transcend all others Too often we privately criticize ourselvesattacking both our decisions and behavior By and large this self-criticism isdetrimentaltoourwell-beingbluntingourabilitytogrowandevolve
Rule1isavariantonthegoldenrule--treatyourselfasyouwishforotherstotreatyouwithkindnessandpatiencewithgraceandcompassionThisisnrsquotto say that self-criticism doesnrsquot have its place -- it does as guilt and self-examinationareworthyassetsontheroadtoself-discoveryButtoooftenourprivateself-judgmentservestolessennotliftupoursenseofself
RulesforLivingwithYourself
Rule4LiveinthePresentRule5FocusontheProcessRule6PauseRule7LaughRule8CreateNewHabits
YearsagoIreadthefollowingquoteldquoNotonepersonin10000canliveinthe presentrdquo The quote intrigued me and has generated years of self-thoughtaboutboththemeaningofthatphraseandtheenormouschallengeofdoingsoRules 4 and 5 urge us to focus on themoment however impossible thatmayseemAndRules67and8offerusapathwayforwhattodowhenconfrontedbyanxietyandfrustration
ldquoYouaretodaywhereyourthoughtshavebroughtyouyouwillbetomorrowwhereyourthoughtstakeyourdquo
--JamesAllen
Life presents no shortage ofmoments inwhich to employ these five ruleseachaimedathelpinguslivewithourselves
RulesforLivingwithOthers
Rule9RespectPPIs(PersonalPreferenceItems)Rule10AvoidUSSs(UnsolicitedSuggestions)Rule11ListenRule12BeKindtoOthersRule13HelpOthers
Feelfreetoskipthissectionifyou1livealone2neverinteractwithotherpeopleand3havenoplansforengagingwithothersFortherestofyouyoursquollprobablyenjoyRules9and10whichaddressrespectandpersonalpreferences
Thisgroupofrulesalsoincludesoneofmyfavoriteslisten(11)Itrsquosquitepossible that listening is themost important human skill that is never taughtMoreaboutthislater
RulesforMakingGoodDecisions
Rule14ListenToYourHeartRule15TakeRisksRule16YoursquoreFreeToChangeYourMindAtAnyTimeRule17WelcomeMistakes
ldquoWefindithardtobelievethatotherpeoplersquosthoughtsareassillyasourownbuttheyprobablyarerdquo
--JamesRobinson
Regardless of what kind of decision yoursquore making these four rules willeasilyapplyRules14and15aredesignedtohelpyouwhileyoursquoremakingyourdecisionRules16and17willguideyouafteryoursquovemadeyourdecisionMyfavorite from this set is Rule 16 (Yoursquore Free to ChangeYourMindAtAnyTime)Itrsquosoneofthemostpopularrulesinourhouse
RulesforAchievingYourGoals
Rule18ZerotoOneRule19BeFirmYetFlexibleRule20SetGoalsNotExpectations
Ifyoursquorethekindofpersonwhosetspersonalgoalsyoursquollenjoythesethreeplusadetailedintroductorysectionwhichdescribesthesixmajortenetsofgoal-settingdrawnfrom theworldrsquos leadingexpertsRules18and20aredesignedforusebeforeyousetyourgoalsinstoneAndthentherersquosmypersonalfavoriteRule19 (BeFirmYetFlexible)which I seem tousedailyboth toguidemydecisionsandactionsandre-establishbalanceinmylifeWhateveryoudodonrsquotmissRule19
TheFinalRule
Rule21QuestionAllRules
Some years ago we taught our daughters an important life rule -- ldquoSeekForgivenessNotPermissionrdquo -- on the condition that theywould never use itagainst us I still love that rule and use it frequently (as do our daughters)becauseitunderscorestheessenceofRule21QuestionAllRules
Lifeisfilledwithaplethoraofrules--fromgrammarrulesandunionrulestodrivingrulesandtaxrulesjusttonameafewIrsquomnotabigfanofrules(makingitallthemorecuriouswhyIwroteabookentirelyaboutrules)whichiswhyIenjoyRule21
Toooftenweareaskedtofollowrulesofquestionablelogic(ldquoIrsquomsorrysirbutthatrsquosjustourpolicyrdquo)andsoonoursenseoffairnessispiquedIsupposethatonecouldsimplycomplyandacquiesce to the torridstreamof rules thatrunour lives Iprefernot Iassume theposition thatchallengingrules ismorethananoptionitrsquosanobligationaresponsibilitySoasyoureadthroughthese21offeringspleasequestionthematwill
ldquoAlltrulywisethoughtshavebeenthoughtalreadythousandsoftimesbuttomakethemtrulyourswemustthinkthemoveragainhonestlytilltheytakerootinourpersonalexperiencerdquo
--JohannWolfgangVonGoethe
Goodnessknowsourdaughtersdo
RulesThatSoothe
MyhopeisthatwithinthesepagesyouwillfindaruleortwothatbothsuitsandsoothesThetruthiswecanre-writeourpersonalscriptswecanthinknewthoughtswecanchoosewhatwethink
So if yoursquove ever been angry frustrated upset overwhelmed conflictedworried agitated furious frantic uneasy perturbed anxious nervous tenseapprehensiveboredannoyedbeleagueredorstressedlikemethenthisbookisforyou
Enjoy
SloppyThinkingldquoSloppythinkinggetsworseovertimerdquo
--JennyHolzer
1 I remember taking inspiration from a small mistake made by Helen Hunt at the Academy AwardspresentationsomeyearsagoShebeganbyfirstmispronouncingthenmissingentirelyawordortwoFiveseconds intoherpresentationshepolitelypausedandsaidldquoLetrsquosstartagainrdquoAndsoshedidNoonecriticizednooneblinkedSmoothlyandwithoutfanfareshesimplydecidedtoldquostartoverrdquoteachingusallhowsimpleitcanbetobeginagain
RulesforLivingEveryMoment
Rule1
BeKindToYourself
ldquoAccepteverythingaboutyourself--ImeaneverythingYouareyouandthatisthebeginningandtheend--no
apologiesnoregretsrdquo--ClarkMoustakas
Tobeginashortquiz
Name the threepeoplewithwhomyouhavespent themost time in the lasttwo years Feel free to place the book aside as you contemplate the answerWersquollwaitHmmmhmmmhmmm
ldquoItisofpracticalvaluetolearntolikeyourselfSinceyoumustspendsomuchtimewithyourselfyoumightaswellgetsomesatisfactionoutoftherelationshiprdquo
--NormanVincentPeale
NorushTakeyourtime
OurquizofcourseisabitoftomfoolerybutitsanswerisanythingbutThepersonwithwhomyouspendthemosttimemoment-inmoment-out(noneedtojotthisonedown)isyouThepointistranslucentwhenitcomestokindnessweoftenneglectthepersonwithwhomwespendallofourtime
Whyisthat
TheworldrsquosuniversalmessageistotreatotherskindlytoavoidcriticismandblametoimpartloveandunderstandingWersquoreencouragedtoextendourselvesonalloccasionstobestowcompassionandgenerosityonourfellowtravelersinhopes that theywill treat us in kind Sowhy pray tell dowe abandon thesepreceptswhendealingwithourselves
Youmayhaveheardthepopularmaxim
ldquoThepeoplewelovethemostaretheoneswecriticizethemostharshlyrdquo
TheadagereflectsourparadoxicalfamilylifebutitalsoappliestoourmostintimaterelationshiponewhichweoftenfailtocultivateandnurtureWhenwasthe last time you looked at yourself in the mirror and smiled You smile atothers donrsquot youWhy not smile at yourselfWhy do we treat others morekindlythanourselves
ldquoKnowthatyouareyourgreatestenemybutalsoyourgreatestfriendrdquo
--JeremyTaylor
Rule1turnsacenturies-oldproverbintoamodern-dayadage
Dountoyourselfasyouwishforotherstodountoyou
Welongforothers to treatusgently toforgiveourmissteps tounderstandourfailingsandtoshoweruswithloveIfweaskthisofotherswhynotaskitofourselves
ldquoYouyourselfasmuchasanybodyintheentireuniversedeserveyourloveandaffectionrdquo
--Buddha
Lest we relegate self-criticism to the back shelf letrsquos acknowledge thatanimadversionhasitsplaceforaproperdoseofintrospectionandself-critiqueoftenleadsustoactresponsiblyButtakentoextremesself-criticismbecomesanaggingnegativeforcewhichoftenchipsaway(sometimeseatsaway)atourself-confidenceandgoodnature
Rule1carriesagentlemessage--whendealingwithyoubekind tendercompassionate patient thoughtful caring and loving Rule 1 says to treat
yourself as you would a close friend -- by listening with compassion byacceptingmistakesbybeingacalmvoiceinatroubledseaandbyusingwordsthatsoothe(notcriticize)whenyoursquoreupset
So be kind to yourself And remember that the person to whom yoursquoredirectingthiskindnesswillappreciateitGuaranteed
Challenge1ATreatYourself
WhywaitforyourbirthdayItseemsfashionableoflatetomakegiftlists for every occasion not just birthdays Why not create one of yourown
Gillian Butler amp Tony Hope authors of ldquoManaging Your MindrdquomaintainthatldquogivingyourselftreatsisaskillthatneedstobedevelopedrdquoThefirststepldquoTogiveyourselfpermissiontohavetreatsrdquoButlerampHopeexplain ldquoTreats bring pleasure and pleasure is worth having purelybecauseitmakesyoufeelgoodButtreatingyourselfwillalsoenableyouto accomplishmore and enable you to change inways that are right foryourdquo
Theyaddldquo Thewonderful thingabout treats is that theycangivepleasurewellbeyondwhatwouldseempossibleThesecretistochoosetheright treats for you Once we are grown-up life can become so full ofchores both at home and atwork that it is easy to get bogged down inroutineandforgetpleasureItiswhenlifersquosproblemsaregettingontopofyouthatitbecomesparticularlyimportanttorewardyourselfrdquo
YourTwo-StepChallenge
Step1MakealistofthingsthatyouenjoyandStep2Refertothelistasoftenaspossible(forexamplesseeAppendixA)Andherearetwohintstoguideyou
a)Thelongerthelistthebetterandb) Remember to include treats both large (taking a vacation) and
small(egspendingafewextraminutesoverbreakfast)
SeeAppendixAforwaystotreatyourself(p189)
TheAuthorrsquosFriendsShareTheirThoughtsIn a bid to learn how others think the author assembled a panel of 30friends(psychologistsandsocialworkersamongthem)toanswersomeoflifersquosmostpenetratingquestionsExcerptsoftheiranswersappearbelow
TheauthoraskedhisfriendsDoyoutreatyourselfkindly
ldquoDonrsquotyouthink[treatingourselveskindly]evolveswithage(likeallothergoodthings)Itrulybelievethatwe gain somuchwisdom through experience and it becomes easier each day to practicewhatwepreachtakeonedayatatimeviewlifeasshortetcetcAllthoseclichesthatIheardasachildsuddenlytakeonnewmeaningMyguessisthatnooneofusisaskindtoourselvesaswearetoothersalthoughIrsquollbet(andhope)manyofusarealotkinderthanweusedtoberdquo--MarleyC
ldquoIhaveknown[howimportantitistotreatmyselfnicely]andhavepreachedthattoothersforyearsWhy is it that I have so much trouble doing it myself The old saw is true lsquoPhysician heal thyselfrsquo[Treatingoneselfwellis]somethingtoworkforinsteadofgoingcomplacentlythroughliferdquo--NatE
ldquoItrsquosatoughquestionLatelytherehasbeenalotofactivityinourlivesandwejustarenrsquotgettingyounger I believe we are just as critical of ourselves as always However speaking for myself I findmyselfrealizingthatIhavedonemybestandlettingmyselfgetoffalittleeasierthaninmyyoungerdaysIntheolddaysIwouldworkuntilthejobwasfinishedinaccordancewithmyownhighpersonalstandardsTodayIwillpushmyselfhoweverwhenIstartfeelingthewearandtearIevaluatewhereIamandtakethetimetogetthebatteriesrechargedSomeoldmilitaryexpressionsthatdescribethisfeelingare
lsquoFoughtandlivedtofightanotherdayDiscretionisthebetterpartofvalorrsquo
ldquoSoinsummaryItreatmyselfwithalittlemorekindnesssoIcanreturnandgetbackinthefraythenextdayTorevertbacktotheolddayswouldbedetrimentaltoonersquoshealthTakingatimeoutisnrsquotbaditrsquossortoftreatingyourselftokindnessPerhapsitrsquosasignofoldagebutIhavelearnedtoappreciatethesimpler thingsof life such as a dinner at homewith all of the familymembers in attendance attending
churchservicesasafamilydininginordiningoutwithsomegoodfriendsspendingadaywithsomeoldfriendstodiscusslifeingeneralrdquo--DaveR
LovingYourselfldquoIf you arenrsquot goodat loving yourself youwill have a difficult timeloving anyone since yoursquoll resent the time and energy you giveanotherpersonthatyouarenrsquotevengivingtoyourselfrdquo
--BarbaraDeAngelis
Rule2
HaveFunAnytimeAnywhere
ldquoNowandthenitrsquosgoodtopauseinourpursuitofhappinessandjustbehappyrdquo
--GuillaumeApollinaire
Whodecideswhenyoursquorehavingfun
The question brings to mind a memorable line from The Four Seasons amovie in which old friends bid to re-connect Following a tense moment ofrelational frictionCarolBurnett turns toher friendsandasksldquoArewehavingfunyetrdquo
ldquoFunisagoodthingbutonlywhenitspoilsnothingbetterrdquo
--GeorgeSantayana
ThequestionthoughplayfulcarriesananswerofconsiderableconsequenceforhowisitthatweachievefunWhodecideswhenwersquorehavingitAndmoreimportantlyhowdoesoneacquireit
Firstandforemost itrsquos important toembracethenotionthathavingfunisaskillone thatwecanbothcultivateandnourishSomeofcoursebelieve thatthe skill is innate but I beg to differ Having fun is no different thanhandwritingwebdesignhopscotchorgolf theyrsquoreallworthdeveloping (yesevenhopscotch)Buthow
Challenge1WhereDoesFunLive
Our first challenge is to findoutwhere fun livesBasedon lifersquosunwrittenrules fun is reserved for special places (eg beaches theaters golf coursesamusement parks and restaurants) and special occasions (eg weddingsbirthdaypartiesandvacations)
WhatdoesyourfunprofilelooklikeWheredoyouexperiencethemostfunChances are that your fun profile will reveal consistent patterns of peopleplaces and activities The trick of course is to find ways to expand youruniversetonewvenues--egwaitingintrafficcleaningoutthegaragepayingthebillsordoinghomework
ldquoPeoplearegoingtobemostcreativeandproductivewhentheyrsquoredoingsomethingtheyrsquorereallyinterestedinSohavingfunisnrsquotanoutrageousideaatallItrsquosaverysensibleonerdquo
--JohnSculley
Imagine just for a moment if you were capable of having fun anywhereanytimenomatterthetask
Yoursquore laughingnowIcanhearyouYoursquore thinkinghowabsurd to thinkthatfixingaflatwaitinginlineortalkingtoatelemarketeratdinnertimecanbeenjoyable Perhaps But if you take amoment to examine the concept yoursquollsoonseethepossibilities
Challenge2WhoDecidesWhenYoursquoreHavingFun
LogicwoulddictatethatyouandyoualoneareincontrolthatyoumakethecallDonrsquot bedeceivedThe externalworld -- the institutions that speak tousand thepeoplewhocontrol them --plays amajor role in shapingourviewofldquofunrdquoCaseinpointHollywoodAndafterawhileitrsquossafetoassumethatourinternalthoughtsbegintoconformtothesenotions
HowthendowefightthewaveHerersquosoneapproach
Step1ObserveYourFZs
Beginbyexploringyourfunzones(FZs)thatistheactivitiesandplacesthatyou associate with fun The key is to observe your thought patterns becausethoughtsnotplacesarewhatcreatetheldquofunrdquoexperience
Step2Understand
Itrsquos important to remember that changing onersquos thought habits can be bothdifficultandfrustratingsopatienceisinorderThekeytoanypersonalchangeis observation awareness and perspective But it takes time So be kind toyourself(Rule1)andpatientwithyourprogressDonrsquotdemandtoomuch
ldquoEventheworstofjobshastheirpleasuresifIwereagravediggerorahangmentherearesomepeopleIcouldworkforwithagreatdealofenjoymentrdquo
--DouglasWilliamJerrold
Step3TheGrandThoughtExperiment
Nowthefunpart--theGrandThoughtExperimentThenexttimeyoursquoreinaUFZ (Unauthorized Fun Zone) be it a fixed thought track or an undesirableplacetrytomoveyourthoughtseversogentlyinapositivedirection
UFZs surround us Each day we encounter traffic jams hostile bossescheckout lines family conflicts household chores and disgruntled workassociatesAndalltoooftenwhenweenteraUFZwetriggerthesameseriesofnegativethoughtsnegativeimpressionsInsodoingwemissanopportunitytore-program
Herersquosoneofmyfavoriteexamples
Itrsquos moving day and yoursquore thoroughly exhausted from weeks ofpreparation and transition The moving crew is pulling out after fourgrueling hours of unloading Boxes are everywhere Stress level andpersonalfatiguehavereachedepicproportions
Thephoneringsandyoursister-in-lawasksyouhowyoursquoreholdingupMoments lateryouutter thoseunmistakablewords --ldquoIcanrsquotwaituntiltheboxesareunpackedrdquo
Themessage thoughsubtle isclearwhen theboxesareawaywhenthekitchendrawersarelinedwhenthedrapesareupwhenthegarageisorganizedwhentheworkbenchisreadyforuseTHENIrsquollbehappyAndnotamomentsooner
ThetelltalephraseofcourseisldquoIcanrsquotwaituntilrdquo
WaitinginanIllusion
Hardaswetrytoenjoythemomentwersquoreforeverwaitingtoenjoyourselveswaiting tohave funwaiting tocomplete theperceiveddrudgery toexperiencethatldquohappymomentrdquosomewheredowntheline
ldquoPeoplerarelysucceedunlesstheyhavefuninwhattheyaredoingrdquo
--DaleCarnegie
DonrsquotwaitWaitingisanillusion
Imagine that yoursquore on your way home after a long day Suddenly itrsquosbumper to bumper traffic and that happymoment that yoursquove dreamt about isslipping away The point is transparent -- yoursquore free to enjoy themoment athandTherersquosnoneedtowait
OrsayyoursquorehomeanxioustocurluponthecouchwithagoodbookwhenyourememberthechoresthatawaitSoyouthinkldquoAhhhoncethosechoresarefinishedthenIrsquollbehappyrdquo
DonrsquotwaitDonrsquotwaittobehappy
WespendanenormouspartofourmentalliveswaitingtobehappywaitingforthathappymomentWhatrsquossostrangeisthatmanyofthesehappymomentsnevermaterializeandwhentheydotheyoftendisappointSodonrsquotwait
InsteadstartturningUFZsintoFZsAndremember
diamsItrsquospossibletobeginenjoyingyournewhomefromthemomentyoustepinside
diamsItrsquospossibletoenjoymowingthelawnfixingtheshelfandrepairingtheleakinthefaucet
diams Itrsquos possible to enjoy making a late-night run to the market even ifyoursquoretiredandcrankyandarereadyforbed
ldquoTheultimategoalofamoreeffectiveandefficientlifeistoprovideyouwithenoughtimetoenjoysomeofitrdquo
--MichaelLeboeuf
diamsItrsquospossibletoenjoypreparingforamajorpresentationorgoingtoyourannualphysical
diamsItrsquospossibletoenjoymulchingtheyardhoweverintentyoumightbeonplantingthenewflowersand
diams Itrsquos possible to enjoy thewriting process evenwhen yoursquore endlesslystuckinmentaltraffic
So the next time you find yourself annoyed frustrated disappointed ordisillusionedthinkfun
YoucanmakeithappenAnytimeAnyplace
TheAuthorrsquosFriendsShareTheirThoughtsIn a bid to learn how others think the author assembled a panel of 30friends(psychologistsandsocialworkersamongthem)toanswersomeoflifersquosmostpenetratingquestionsExcerptsoftheiranswersappearbelow
TheauthoraskedhisfriendsIshavingfunaskillIfsoisitnaturallyacquired
ldquoIthinkitisaskillandIstronglysuspectthatitisnaturallyacquiredbysomeanddevelopedbyothersThinkingaboutitinthesetermsforthefirsttimeitseemsandIsuredohopethatbypayingattentiontoonersquospatternsonesurely[can]learnhowtoimproveontheirabilitytohavefunWhywouldnrsquotitbelikeotherbehaviormodificationrdquo--BruceJ
ldquoItrsquosnotaskillbutmoreanintrinsicnaturallygivenabilitythatsomeareblessed[with]SayingthatIdo believewe are able to determine our destiny as to livingbeing in the lsquotimersquo of lsquofunrsquo ormaking thatchoicerdquo--MickeyF
ldquoIbelievethatonecanlearntohavefunmorefunifonecangetintouchwithinternalbarrierstosuchenjoymentSometimesittakesexternalhelptoidentifydealwiththebarriersrdquo--AllanH
ldquoIbelieveweallhavethecapacityforfunbutvaryinouropportunityandability(skill)tohavefunIthinktherearemanywaystohavefunandthisvariesfrompersontopersonThereisthefunthatyouhavebecauseyouenjoyanactivityandaresocaughtupinityoudonrsquotrealizehowmuchfunyouarehavingThishasmoretodowithcapacityandopportunityTheotherkindoffunisbeingabletoenjoywhatyouhavetodoandthisIthinkcanbemoreofanattitudeorskillwhichcanbedevelopedovertimeThisiswhereIthinkyour21rulesstarttocomeinsuchasbeingmindfulandbeingabletostepbacktoseetheabsurdrdquo--KarinU
ldquoHaving fun is a naturally acquired state one enters into Fun is individual People have fun in verydifferentwaysEventheseriouspersonmayhavefunbeingseriousFunisdynamicchangingthroughlifeThingsoneusedtohavefundoingmaynotbefunanymoreandotherthingsarenowfunOnceonehasidentifiedwhatisfuntothemonecanimprovetheirabilitytoincreasethelevelorintensityofthefuntheyhave(thatpartmaybeaskill)atanactivityrdquo--VickiH
ldquoHmmmSomefolksdoseemtohavemorefacilityforitoraremoreopentotheexperiencelsquoFunrsquoisintheeyeofthebeholderInnatelycuriouspeopleandthosewholaughoftenseemtofindfuninmanythingsThesearealsooftenthepeoplewhoareseldomboredastheirmindscanbeengagedbyvirtuallyanythingDoesthismeantheyhavealsquoricherrsquobrainscapeItwouldseemthatyoucouldshapefunskillsbyexposingthoselessadepttonon-threateningfunenvironmentsandhelpingthemgivethemselvespermissiontohavemorefunrdquo--JoelR
TheauthoraskedhisfriendsIfhavingfunisaskillwhatrsquosyourskilllevelAnd
whatwasit10yearsago
ldquoSkill assessment presently is 90 Ten years ago fun at least for me was more dependent onsituations company demands of time money availability and other external influences I was moreconcernedwithhow tohave fun thanwhat reallywas funAgehasgivenmemaybea little insightandwisdomandhasmademeappreciatethatfunisarelativelysimpleconceptItdoesnotrequireplanningmoneysuccessdemandssituationsorequipmentItrequiresonlythedesiretoexperienceitrdquo--KathyD
ldquoPart I 70 (having fun is a highpriority tome this could explainwhy I have chosen to lsquoplayrsquo for aliving)
ldquoPart II 80 -90Definitely itwashigher10years agoWhyMore responsibilities inbothworkandhome lifeAlso less energy (no I am not getting older) to do the crazy fun thing I used to do and tomaintainthelonghoursdoingfunthingsorsqueezinginasmuchfunstuffasIcouldrdquo--VickiH
ldquoIfIamunderlowstressIcanhavefundoingalmostanythingProbablythesame10yearsagoIfstressgoesupmyabilitytohavefundiminishesrdquo--CarlE
ldquoPart125skillfulathavingfunoneveryendeavorIfinditmoredifficultasIgetolder(whyisthat)YouthiswastedontheyoungOrisitthatmymemoryisselectiveandIseemtoonlyrememberthefunineverythingbackwhenIwasyounger
ldquoPartII--Iwouldsaythat10yearsagomyskilllevelwasmoreatthe35levelrdquo--MickeyF
ldquoMyskilllevelforhavingfuntodayiscertainlyhigherthanitwas10yearsagoButIthinkthisislikethewaterlevelintheriveritgoesupanddowndependingonlsquotheweatherrsquoSomedaysmyskilllevelisreallyhighOthersitrsquosmuchlower(YoursquollnoticeIavoidedtheextendedsimilebyavoidingtheuseofthetermldquodrierrdquo)
ldquoOnaverageIgavemyself lesspermissiontohavefun10yearsagoNowIsometimes lookforFunZonesbyorderingdessertfirst
ldquoIfIweretochartitIrsquodsaytheskillofhavingfunisalineofeverincreasingslopeliketheDow-JonesaveragesItisnotquantifiableasinsettingaspecificvalue(lsquoAllsixyearoldsneedtoreacha17rsquo)Itisrelative The same scene the same lsquofunrsquo experienced by two individuals will bring about two differentreadingsonlsquothefunscalersquoInchildhoodfunisafunctionofsocialsettingandfeelingsecureAtoddlerrsquossquealswill turn tohowls in thepresenceofa strangerAtpuberty the slope increasesagainwith someveryhighspikesThenuponlsquojobacquisitionrsquotheslopelevelsoutagainbutstillincreases(NoteJobacquisitionfollowsfraternitysororityyearsthelastseriousspikesformostofus)Middleagebringsmoreupsandmoredowns(Menopausecangoeitherwaydependingonyourpointofview)FinallymaturitysettlesinThisiswhenyouaresecureenoughtohavefunwheneveryoufeel likeit Finalword theonlythingthatpreventsusfromhavingfunistheweightofthebagoflsquoshouldsrsquowecarryonourshoulders--NatE
TheauthoraskedhisfriendsWhodecideswhenyoursquorehavingfun
ldquoThisisadifficultquestiontoponderFunasanindividualwouldmeantheindividualwouldbetheonlyonewhocoulddecideifhesheishavinglsquofunrsquo
ldquo Alsodoessocietydictatewhat islsquofunrsquoandnotfunSomesocietiesfindfunin thingswewouldfindalarminganddangerouswhereaswhatwedeemasfuntheymightfindstrangerdquo--MickeyF
ldquoIs having fun -- enjoyingmyself I can truly enjoy what I am observing in others -- students in aclassroompeoplehelpingeachotheragreatsoccerbasketballorbaseballmomentetcIamhavingfunatthesemomentsandallIrsquomdoingisobservingothers
ldquoSoooooowhenever Imight say lsquoI enjoyed thatrsquo Iguess I amhaving funanddetermining itmyselfWhen I amwith others and everyone is laughing and being fresh to each other othersmay think I amhavingfunbecauseIamrelaxingandshowingasideofmethatIdonrsquotoftenhavetimetolsquoletoutrsquoIamprobablyNOTenjoyingthosemomentsbutothersperceivemeashavingfunGofigureIdohavefunteasingotherssowhenIamin thecompanyofmybrothermybabysistermystudentsoryou I reallyhavefunrdquo--GailC
ldquoIt depends Sometimes I decide in the midst of something that it is really fun sometimes theanticipationofanactivitybythegroup[Irsquomwith]foreshadowsaneventasfun
ldquoTherecertainlyarebeliefsbysocietyatlargeastowhatisfunForexampletakethebeachIfyoutelljustaboutanyonethatyouaregoingtothebeachtheireyeswilllightupandtheywillthinkyoursquoreluckytobegoingtothebeachtohavelsquofunrsquoYoumightnotbeveryexcitedinsomecaseslikeifyouaregoingwithpeopleyoudonrsquotwanttobewithorifyoursquoregoingtoabeachthatyoudonrsquotparticularlylike
ldquoHopefullyyoursquollhavemorecontroloveryourlifethanthisoryoursquollbeabletogoagainsoonundermorepleasantcircumstancesLotsoffactorsgointolsquofunrsquoandIagreethatfunisoftendefinedbysocietyUnlessofcourseapersonisbrutallyhonestandadmitsthatheshedoesnrsquotexpecttohavefunButinmyexperiencemostpeopleliketoportraytheirsparetimeasfilledwithfunrdquo--MarleyC
ldquoHowcanthedecisionofwhetherornotoneishavingfunexistwithanyonebuttheindividualindesigningyourownenvironmentevencleaningthehousecanbefunREALLYitjustdependsonhowyougoaboutlookingatyourenvironmentIfyouconstantlyperceivelifeasaseriesofchallengeswithnoopportunityforenjoymentthenfunisnotgoingtobeaningredientofeverydaylifeFuniswhatonemakesofasituationrdquo--KathyD
ldquoIdecidewhenIamnothavingfunItusuallyisnrsquotuntillaterthatIrealizethatIhadagoodtimeIfIrsquomtalkingwithintelligentpeopleIamusuallyhavingfunrdquo--CarlE
TheauthoraskedhisfriendsWhatpreventsusfromhavingfun
ldquoIampreventedfromhavingfunwhenIhavetoomanythingstodoIloveitwhenthekidstellmetolsquolightenuprsquoorlsquochillrsquoMyauntalwaysusedtosaylsquoDonrsquotworryaboutthedirtinthehouseItwillbetherein20yearsTake time toenjoyyour childrenrsquo Ineed to remember thatmoreoften in regards to lotsofthingsrdquo--GailC
ldquoIwishIknewThereinliesthecruxoftrulybeinglsquohappyrsquoinonersquoslifeItrsquosnotthatIrsquomunhappydoingmundanechoresInfactIsortofgetabitofpleasurewiththembecausetheykeepmymindoffofotherthingsItrsquosgettingtothemthatsometimesisthelsquotestrsquoBecasuewedonotlikenecessarilythelsquothoughtofrsquodoing thesechorestaskswe tend toput themoffbutoncewersquore into themandaccomplish them I findmyselffeelinglsquogoodrsquoaboutacheivingthetaskorgettingitoverwithAndtherearesomanyoftheselittlesillytasksjobsthingsthatweputoffcleaningthegasgrillpaintingthetrimcuttingthegrassetcrdquo--MickeyF
ldquoThebaggagewecarrypreventsusfromorallowsustohavefunExhaustionhungerpovertyweatherconditionsetccanpreventusfromhavingfunrdquo--MarleyC
ldquoAprivatewascleaningtheflooraroundaconferencetableasthreeofficersdiscussedsexTheCaptainsaidlsquoIthinksexis90pleasureand10workrsquoTheMajorsaidlsquoIthinksexis50pleasureand50workrsquoAndtheGeneralsuggestedthatlsquoSexis90workand10pleasurersquoUnabletoagreetheyturnedtotheprivateandaskedhisviewRepliedtheprivatelsquoIftherewereanyworkinitatallyoursquodhavemedoingitforyoursquoWhateveritisyouwouldnotwanttheprivatetodoforyouhastobeaplusonthefunsiderdquo--CarlE
TheauthoraskedhisfriendsWheredoesfunlive
ldquoFun liveseverywhere exceptKosovoWhereverpeoplecan reflect and laughat themselvesor lifersquosabsurditiesyouhavefunIfithurtsitainrsquotfunPatchAdamshadtheknackforconversionrdquo--CarlE
ldquoFunliveseverywhereanywhereFuniswhatonemakesittobeItisenjoymentoflifeandonersquosparticipationinlifeFuncannotbeobserveditmustbeexperiencedItistheabilitytoappreciatethefactthatwearealiveandwecanmakechoicesFuniswhatitismadetoberdquo--KathyD
ldquoThatreallydependsonwhoyoutalktoandwhenFunformecanbeinmyhouseinfrontofthefirewithabookandsometimeILOVETHATIknowpeoplewhocanrsquotstandtobealonewithoutoneplan
afteranotherFunlivesintheeyesofthebeholderrdquo--MarleyC
ldquoAquickthoughtonfun I try tohavefunwithwhateverIdobutI insistonhavingfunwithanyleisuretimeactivitiesortofurtherdefineitnon-workorresponsibilityrelatedIfIamvolunteeringdoingcross-stitch or reading a book I want it to be fun But I donrsquot necessarily define fun as the laughingsquealingkindof activity [instead] I define it as something thatgivesmepleasureAnd Irsquoll try to findpleasure in themundaneeitherby losingmyself inmy thoughts (whichareprobably70present30past)orappreciatingthesimpleactofaccomplishment
ldquoMy friends and family always grumble because I insist on frequently using my good bone chinadinnerwareandsterlingTheyobjectbecauseitmustbewashedanddriedbyhandIhavealwayssaidthatIgetasmuchpleasurefromthesimpleactofwashinganddryingitasIdofromusingitItrsquosbeautifulIloveitand Iwould ratherwashanddry it than let it situnusedandunappreciated inaclosedchinacabinetMaybethisisnrsquoteveryonersquosideaoffunbutitfloatsmyboatrdquo--VickiS
ldquoJollityItrsquosaframeofmindSomepeoplehavefundoingthemostridiculousthingsAndnooneelseseemstohavethesameamountoffununlesstheyaredoinglsquoitrsquowiththefirstpersonrdquo--NatE
Rule3
WorkHard
ldquoWhenIwasayoungmanIobservedthatnineoutoftenthingsIdidwerefailuresIdidnrsquotwanttobeafailureso
Ididtentimesmoreworkrdquo--GeorgeBernardShaw
Chances are if I had composed a list of rules a decade ago ldquowork hardrdquomightnothavecrackedthetop20nolessthetop5Butwitheachpassingdaywitheachnewlifeexperienceitrsquosclearthatworkinghardisthekey--tonearlyeverything Whether yoursquore building a relationship or building a reputationworkinghardistheoneingredientyoucanrsquotaffordtoleaveout
ldquoLazinessmayappearattractivebutworkgivessatisfactionrdquo
--AnneFrank
Not that we stop searching for alternatives Letrsquos be honest wersquore foreverlookingforshortcutswaystoreachourgoalsinlesstimewithlesseffortButastimeandexperienceteachustheretrulyisnosuchthingasafreelunch
Nottosaythatcertainshortcutsdonrsquotdeliver--ATMsfreeusfromlongbanklines and computers free us from retypingourmanuscripts on typewriters and we certainly enjoy remote controls ice makers fast tolls electric canopenersande-mail--eachdesignedtosaveuspreciousmoments
ButtoaccomplishgoalsofsubstancetodeveloprelationshipsthatlasttherearenoshortcutsStillwepursuethemaffirmingthatwedoindeedbelieveinmagic
ldquoNoonecanarrivefrombeingtalentedaloneGodgivestalentworktransformstalentintogeniusrdquo
--AnnaPavlova
If youwatch television long enough or read the dayrsquos news orwatch thefrenzied pace in the corporate world itrsquos hard not to believe that lifersquospenultimate goals are productivity and efficiency The worldrsquos marketingengines drill the message home every day -- if you buy this new softwarepackage thisnewcuttingappliance thisnew31drillkit thenyoursquollnotonlysavetimebutyoursquollbemoreproductiveThemessagegetsstuckinourpsycheandafterhearingthemessageforsay thezillionth timeweactuallybegin tobelieveit
ldquoSuccessfulpeoplearenotgiftedtheyjustworkhardthensucceedonpurposerdquo
--GKNielson
TurntheTideTaketheLongCut
WespendexorbitantamountsoftimepursuingshortcutstomanageourtasksFightbackFacedwithachoicetrythelongcut--whenyoursquoreslicingonionstry using the knife in place of the electric slicer However appealing yourshortcutsmaybeafewmillisecondshereandtherewonrsquotearnyoumuchThetruthisshortcutsareoneoflifersquosmostvisibleillusions
For years I dreamed of having a beautiful garden where flowers bloomedeach month as the seasons passed I chose the shortcut -- I bought a fewperennialsinstalledanundergroundwateringsystemandwaitedfortheflowerstoappearSillymethinkingthatagardenwouldgrowbyitselfNoweachdaythatIworkinthegardenIrecallthesesimplewords
Ifyouwanttohaveagardenyouhavetohaveagardener
Inotherwords ifyouwant tocreateproductsofsubstanceyouhave todotheworkNoshortcutsnoend-aroundsnomagic
AttentionAllMountainClimbers
When it comes to working hard I often recall a phrase composed by ourdaughterNataliesomeyearsagoShewroteldquoYouhavetoclimbthemountains
beforeyoucanwalktheplainsrdquoSostraponyourbootsandremember
diams When you and your spouse are clashing over money work hard tounderstandyourspousersquospointofview
diamsWhen you and your child are struggling over homework and curfewsworkhardtounderstandhowtheyfeelandwhytheystruggle
ldquoIfthepowertodohardworkisnotaskillitrsquosthebestpossiblesubstituteforitrdquo
--JamesAGarfield
diamsWhenyoursquorepreparingapresentationorcleaningoutmemorabiliathathas been sealed for years work hard to overcome the mental hurdlesRemindyourselfthattheharderyouworkthemoreyouwillgrow
diamsWhenyourbossisbeingunreasonablethebasementneedsanewpaintjobthenewbusinessisnrsquottakingoffthewaythatyouhadhopedorthethecarbreaksdownagain
WorkHard
DonrsquotshyawaydonrsquotwithdrawdonrsquotwithholdyourbestforfearoffailingSimplyworkhardandknowthattheskillyoursquoreimprovingisoneoflifersquosmostprecioustreasures
Rule 3 brings tomind a classic line delivered by TomCruise in the 1983movieRisky Business Commenting on his awe-inspiring vehicle Cruise saidldquoPorschetherersquosnosubstituterdquo
SoitiswithhardworkThereisnosubstitute
TheAuthorrsquosFriendsShareTheirThoughtsIn a bid to learn how others think the author assembled a panel of 30friends(psychologistsandsocialworkersamongthem)toanswersomeoflifersquosmostpenetratingquestionsExcerptsoftheiranswersappearbelow
Theauthoraskedhisfriends
Howimportantisitinlifetoworkhard
ldquoThisisoneofmyall-timefavoritequestionsIbetthatourlifehereonearthwillbeultimatelyjudgednotbyhowsuccessfulwewerecomparedtoothersbuthowwellweusedthetools(talentsandabilities)Godgaveus
ldquoEveryoneisdifferentandthatrsquoswhatmakestheworldaninterestingplaceJuststandonabusystreetcornersitinachairatthemalleatamealinacrowdedcafeteriasitinthestandsataprofessionalorhighschoolsportingeventormyfavoriteplacetowatchpeoplewasdownontheinfieldofahorseracingtrackinNewYorkOrbetteryetwatchpeopleatthebeach
ldquoIimaginethesecondquestionwhenweapproachthepearlygateswillbelsquoHowwelldidwesharethetalents and giftswe hadwith others less fortunatersquoDidwe show genuine concern for othersAnotherquestionwouldbelsquoHowwelldidwetrain(mentor)youngergenerationswithregardstousingtheirtalentsandbeingconcernedforothersrsquo rdquo--DaveR
ldquoMypersonal learnedexperience is that tobegin togetgoodatanything inmy lifehas requiredhardwork and dedication Itrsquos truewhether vocational avocational spiritual relationship-based or just aboutanythingelseIcanthinkof
ldquoAsanadditionalobservationthosewhoadmiretheachievementsofothersfrequentlyoverestimatethevalueofsomeoneelsersquoslsquonaturalabilityrsquoandunderestimatetheworktheyputintoexcelrdquo--BruceJ
ldquoIthinkthatitrsquosterriblyimportanttolsquoworkhardrsquoandIthinkthatmanyofthefeelingsthatpeoplehaveoftheirlifebeinglsquosuccessfulrsquocomefromthesenseofaccomplishmentthatresultsofhardwork
ldquoFormemyfeelingsaboutwhoIamasapersonarestronglytiedupwithlsquowhatIhaveaccomplishedrsquoandwhatIhaveaccomplishedisusuallydirectlytiedupwiththeworkIputintoprojects
ldquoIthinkthatanimportantquestionrelatedtothisishowtobalancelsquohardworkrsquoagainsttherestofwhatlifehastooffersothattheworkdoesnotbecomeanoverridingconsumingpassionrdquo--IleneF
ldquoInmyexperienceitiscriticaltoworkhardinlifeOnlythenwhenwehaveinvestedourselvesdowecelebrateoursuccessThings thatcomeeasilyarenotcelebratedin thesamewayweoftenwonderwhythey even happened I guess itrsquos the old external vs internal locus of controlDid I dowell on the testbecauseIstudiedorbecauseIluckedoutanditwaseasy
ldquoWetakeprideinwhatweworkhardatWereflectasweareworkingandprobablyreviserechargeand forge aheadWe all need a payoff for hard work when we get it (tangible or intangible) we feelsuccessful
ldquoI associate the phrase with all aspects of life -- not just lsquoworkrsquo in the classic sense Naturally weassociatelsquoworkinghardrsquowithlsquoworkrsquothatisourdaytimeactivitiesButcertainlywelsquoworkrsquoallthetime--totakecareofourfriendsandourfamilytomeetobligationsthatcomewithbeingaresponsiblememberofthehumanraceThusmyinterestinthetermlsquoworkinghardrsquohasasmuchtodowithwhatwedoatnightandontheweekendsasduringthedayrdquo--MarleyC
ldquoOneway tomeasurework is ergonomically (An erg is a unit ofwork done by one dyne through adistanceofonecentimeterAdyneistheamountofforcethatcausesamassofonegramtoaccelerateattherateofonecentimeterpersecondpersecond)Noneofthatisrelevantexcepttosaywecanmeasurework
ldquoIf you accept that premise perhaps youwill accept thatwork is akin to effortAnd there aremanyreasonstoexpendeffortItmaybeforremunerationorforrecreationThereasonweexpendeffortmaybetopleaseothersortopleaseourselvesOritmaybeforsomeunseenbutanticipatedfuturerewardAtanyrateIthinkthereisarewardintheresomeplaceElsewhyexpendtheeffort
ldquoHowimportantisittoworkhardItdependsononersquospointofviewItmayhavealottodowiththelens throughwhich one views theworldOr itmay have to dowith onersquosmood at themoment ThereweretimesinmylifewhenitalsohadtodowithhowmuchskillIhad
ldquoIsuspectthatlsquoworkingatsomethingrsquohastodowithrewardWewillobviouslyworkatthingsthatwillhavedirectimpactForexamplethesailoronasinkingboatwillworkhardatbailing
ldquoButforotherthingsI thinkonersquoswillingnesstoworkhardisrelatedtotheirabilitytoeithermakeaconnection to self (lsquoItrsquos important to mersquo) or to make a connection to someone or something that isimportant(lsquoItrsquosimportantto___thatImaketheeffortrsquo)Thereissomesortofpayoff
ldquoIdo think thereare thosewho lsquoworkhardrsquo seemingly forothersThere isnodirectpayoff for themTheyappear tobedoing things forothersMy theoryabovebegins todissolvehereand Idonrsquothaveanexplanation
ldquoWellIhaveprogressedfromPhysicstoPhilosophyallinabout350wordsItrsquostimephormetoendthisphoolishnessandgetsomeworkdoneBecauseitispersonallysatisfying AndIwanttogetpaidrdquo--NatE
ldquoItisparamountIamsurroundedbysuccessfulpeoplewhohavesoldtheircompaniesorretiredTheycrave work The desire to apply oneself in a productive endeavor seems to have a biological driver Itappearstobemorethanameredesiretobeneededrdquo--CarlE
ldquoYouhavehitonanerve(atleastinmycase)GrowingupasIdidinatruelsquobluecollarrsquohomeweweretaught(whatseemsinrecollection)fromthecribthatlsquoworkinghardwillgetyoueverythingyouwantinlifersquoorlsquoworkinghardistheonlywaytosucceedrsquoAndohsomanyotheridioms
ldquoFunny how the word lsquoabilityrsquo was seldom if ever used (at least in our household) in relation todiscussionaboutlsquoworkrsquoorlsquoworkinghardrsquoYetinlookingbackworkinghardwashelpfulinmanymanyinstanceswherewewereluckyenoughtosucceedinschoolourjobsourrelationshipsandinevenlifeingeneral
ldquoBut is it just as critical to have been blessedwith the lsquoabilityrsquo to (a)make correct decisions (b) torationalizeanddecipherinformation(c)tolearnorgrowfromoureducationampevenourlifersquosexperiences(d)toretainandrememberinformation(e)tobeabletocommunicatewellandatthesametimeperhapsevenmoreciriticallylsquolistenwellrsquo(f)tohavefun(yesIbelievesomearemoreblessedlsquowiththeabilitytodojustthat--lsquohavefunrsquowhereassomeofusjustseemtolosethislsquoabilityrsquosomewhereontheroadtolife)
ldquoSee I told you it hit a hot spotMay I go on Is it lsquofatersquo or lsquokarmarsquo or just plain lsquoluckrsquowhen onebecomessuccessfulorwasitaproductoflsquohardworkrsquoOrwasitasItendtobelieveararecombinationofbothonersquosfatecombinedwiththeirlsquoabilityrsquoandlsquohardworkrsquothatdeliveredsuchsuccessArewenotalltoagreatdegreea lsquoproductofourenvironmentandeducationalprocessrsquoAnd Imean lsquoenvironmentrsquomorefromthe[perspective]oflsquofamilyrsquofirstandthentolsquopeersandschoolingrsquo
ldquoWhyisitthatmoreoftenthannotafamilywillhaveeitherparent(orparents)beingdoctorsandthentheir subsequent children and childrenrsquos children becomedoctors down the line It has tobemore thanlsquoabilityrsquoandlsquohardworkrsquoNo
ldquoI once read an article about a couple [who] adopted two infants from a inner citymother ThiscouplewasabletomovetoaremoteareaoutwestandasIrecallraisetheirtwoinfantsonsinanareawheretheyliterallyhadtolsquohomeschoolrsquothemuntilitwastimeforUniversity[Thekidstook]theirSATsscoredextremelyhighandwereacceptedtoYaleampPrinceton
ldquoGuesswhathappenedBothboyswhiledoingextremelywellinitiallyincollegeeventuallydevelopedproblems with their social skills [and] had difficulty later in their University years Eventually theygraduated andwent on in life but not without a tremendous amount of lsquohardworkrsquo at learning certainlsquoskillsrsquoweoftentakeforgrantedgrowingup
ldquoWere these two brilliant minds No doubt However their lsquoabilityrsquo to communicate was foundlackingTheybothhadtolsquoworkhardrsquotolearnthislsquoabilityrsquoBothasIrecallwentontobecomewelladjustedand[achievedsomemeasure]ofsuccessHowevermypointhereisthatlsquoabilityrsquoisnotalwaysasubstitueforlsquohardworkrsquoorlsquolifeingeneralrsquobutis[acriticalfactor]ingainingsuccessinourendeavorsrdquo-MickeyF
RulesforLivingWithYourself
Rule4
LiveinthePresent
ldquoLearnfromthepastsetvividdetailedgoalsforthefutureandliveintheonlymomentoftimeoverwhich
youhaveanycontrolnowrdquo--DenisWaitley
Daytodaywheredoyouspendmostofyourtime
InthepastThepresentOrthefuture
On any given day in any givenmoment our private thoughts flow swiftlyfromthepasttothepresenttothefuture--aharshwordfromyesterday(past)ismentallybrushedasideaswelistentoacolleague(present)thenwonderaboutwhetheritmightrainatthepicniconSunday(future)
ldquoYoumustliveinthepresentlaunchyourselfoneverywavefindyoureternityineachmomentrdquo
--HenryDavidThoreau
Mentalfitnessexpertslaudtheldquopresentrdquoandurgeustofocusourenergiesonthemoment -- on the personwithwhomwersquore conversing on the taskwersquorestrivingtoaccomplishontheskillwersquoreattemptingtoimproveonthedecisionthatwersquoreabouttomake
Themessage is simple themore focusedwe are on the present themorefulfilling life will be Instinctively we know that this is true because of howgooditfeelstobefullyengagedinthemoment--notbroodingaboutyesterdayorworryingabouttomorrow
WhatExactlyIsThePresent
StayinginthepresentmindyouisnrsquottobeconfusedwithtalkingaboutthepresentImaginewhatadauntingtaskthatwouldbeLetrsquosbehonestahealthychunk of human conversation involves sharing information about the past(ldquoWhat have you been up tordquo ldquoHow was your vacationrdquo) or the future(ldquoWersquoregoingtoaconcertnextweekrdquoorldquoTomorrowIplantostartlookingforanewjobrdquo)
Bycontraststayinginthepresent
means focusing onersquos private thoughts on the moment on the person oractivityinfrontofyou
ldquoYesterdayisacanceledchecktomorrowisapromissorynotetodayistheonlycashyouhavesospenditwiselyrdquo
--KayLyons
means listening to your friend share their daily struggles or your spouseshareherworriesaboutthefuture
means concentrating your energy on preparing the report fixing dinnerlisteningtoyourclient
Our ability to stay in the present of course is perpetually at riskAnd themostchallengingmomentsarethosewhenwersquorealoneWhenourthoughtsstartto drift we risk missing the spendlor of the fruit on aisle 3 the shape of aclipped branch the beautifully turned phrase the magnificent contour of thegreenonthe17thhole
Oftenwhen Irsquom driving I glance at the highest branch on a tree andmydaughterMelyssa says she toohasadopted thehabitThe idea suggested inapassageIreadsometimeago(Icanrsquotrecalltheauthor)forcesustolookoutsideofourdailyframetoseeanewwhatthismomentholds
Melyssa and I often wonder how such a simple change can have such adramaticeffectTheskywardgazealwaysremindsmeofapropheticmomentinthe ldquoDead Poets Societyrdquo when Robin Williams encourages his students tostandontheirdeskstoaltertheirstaticviewoftheworld
MinimizingThoughtDrift
Living in the presentmeans attending to the task at hand to the person oractivity before you It means minimizing thought drift in order to take fullpleasureinallthatliesbeforeyouLetrsquosbehonestwhenyourminddriftstothatawkward social encounter donrsquot you lose your ability to enjoy this currentmoment
We are thoughtful creatures alternatively worrying judging imaginingjustifying evaluating planning fantasizing problem-solving lamentingcreatingandscrutinizingInthemixingbowlofthoughtsitrsquosawonderthatwecankeepourattentionfocusedonanysingletaskforanymeaningfullengthoftimeYetattentioniskeyinourquestforfulfillmentandlifesatisfaction
ldquoFinisheachdaybeforeyoubeginthenextandinterposeasolidwallofsleepbetweenthetwoThisyoucannotdowithouttemperancerdquo
--RalphWaldoEmerson
Eachofuslearnsatourownpacethatthemoretimeweinvestinthepresent-- themore timewespend lookingat facesand flowers -- the richerour livesbecome
ItseemstritetosaybutwelivelifeinthepresentCertainlywelearnfromthepastandyesitseemsprudenttoplanforthefutureButinthefinalanalysisourlifejourneyiscomposedofacontinuousstringofldquopresentsrdquoandwhenourthoughtsdriftaheadorbackweloseapreciouspiece(orpeace)oflifersquospuzzle
Itrsquosbeensaidthatonein10000canconsistentlystayinthepresent
Mayyoubetheone
Challenge4AUseESPtotakeyoubacktothepresent
Whenyourthoughtsbegintodriftinwaysthatyoudefineasunhealthytrythesethreesimplesteps
Step1ExaminetheThought(E)AskyourselfamIdriftingtothepastorthefuture
Step2StoptheThought(S)Makeaconsciousdecisiontostopthethoughtsequence
Step3ReturntothePersonorTask(P)Makeaconsciousdecisiontorefocusyourthoughtsonthepersonwith
whomyoursquoretalkingontheactivityinwhichyouarecurrentlyengaged
Caution When employing E-S-P please donrsquot expect quick resultsChances are that the thought sequence you momentarily dismissed willsoon reappear cycling back into your conscious thought pattern DonrsquotdespairSimplyobservehowoftenandwithwhatintensityitreturns(itrsquosreasonable to imagine that our thoughts have a half-life -- much likenaturersquoschemicalcompounds--andthattheirpersistenceislinkedtotheiremotionalchargethusastimegoesonthechargelessensandthethoughtsequenceonceomnipotentbeginstoweaken)
The key to E-S-P Awareness and desire -- that is becoming moreawareofyourthoughtpatternsandexhibitingadesiretoalterthem
PlaguedbythoughtdriftTryE-S-PAlternativelytakemeaningfromthisbrilliantquoteonehousedonmyfriendrsquosansweringmachine(thanksJerry)
ldquoThePastisHistoryTheFutureisaMysteryThisMomentisaGiftThatiswhywecallitthePresentrdquo
TheAuthorrsquosFriendsShareTheirThoughtsIn a bid to learn how others think the author assembled a panel of 30friends(psychologistsandsocialworkersamongthem)toanswersomeoflifersquosmostpenetratingquestionsExcerptsoftheiranswersappearbelow
TheauthoraskedhisfriendsHowmuchtimedoyouspendinthepresentvsthepast
vsthefuture
ldquo85presentwithlotsofpastandfastforwardingandthelsquopresentrsquoasthepausebuttoninbetweenrdquo--JoelR
ldquo45 Present 10 Past 45 Future Tome tomorrow is really the present itrsquos what I am alwayspreparing forSomypresent is reallymy future tooAs soon asyou are awareof thepresent itrsquos nolongerthepresentitrsquosthepastandyouareinthefuturerelativetoitrdquo--GailC
ldquoPast10(notworthmuchthoughtmoveonexperiencemore)Present50(canbegreatgoodneutral and terrible either way you are stuck with it) Present is what one has at hand that cannot bechangedreadilyiethejobyouhavethesignificantotherthehousethatneedspaintingallthosethingsoneplannedfor(ordidnrsquot)whenitldquowasrdquothefutureFuture40(thinkingofthefutureishowIkeepmysanityThefutureishowIdreamitupthewayIwantittobe)rdquo--VickiH
ldquoPresent30Past20Future50ThepresentiswhatyouareexperiencingatthatmomentYoursurroundingswhoyoursquorewithandwhatyoursquorethinkingrdquo--ChrisW
ldquoPresent50Past35Future15CanrsquotdefinethepresentinPTTbecauseyourPTscansometimesbesooverwhelmingthatyouthinkyouhavebeenthinkingforhoursanditrsquosjustbeenminutesandyoursquovetraveledallovertheplaceinyourmindYoursquovebeeninthepastpresentandfutureofyourmindinthattimeperiodrdquo--CaroleE
ldquo20Past40Present40Future(doesthismeanIamanoptimist)Whatoneisthinkingaboutinthepastisimportant--isitpleasantlyrelivingthepastorruminatingaboutmistakesorunpleasanteventsItendtoconnectthepresenttowhatmightbeaheadrdquo--MarleyC
HowoftendoyousayldquoIcanrsquotwaituntilrdquo
ldquoAlwaysSometimestheanticipationisgreaterthantherealizationofsomethinganddoingthelsquoIcanrsquotwaitrsquoaidsinimaginingwhatthatsomethingmightlooklikehowitwillgowhattheendresultmightbeItalsogivesmeagreatlifttoanordinarymundanelsquoconsistentrsquodayrdquo--CaroleE
ldquoNotoftenlsquoIcanrsquotwaitrsquosuggeststhatallenjoymentsuccessfulfillmentetcloomssomewhereoverthehorizonIlikeNOW
ldquoThewholeconceptof lsquoIcanrsquotwaitrsquo tomesuggests lsquotime freezersquo Ifwe livecontinually ina stateofanticipationwe fail tonotice theeventsof themomentSince there isneveraguaranteeofhappinessorsuccess or fun or anything else in the future (life is too serendipitous for that) then living in a state ofperpetual anticipation precludes having the opportunity to enjoy the present Looking backwards todeterminewhetherornotyouhavehadfunmayofferaclearviewoftheeventbuttheinternalenjoymentofthemomentisovershadowedbylsquothingsyettocomersquotheanticipationoflsquohavingfunrsquocannotcomparetheactualityofitrdquo--KathyD
ldquoWheneverIhaveanlsquoIcanrsquotwaituntilrsquomomentIimmediatelyruinitwiththenegativesthattagalong Icanrsquotwait togo toSanDiegofor8daysWill thedogbeOKin thecareof thekidsWill Ibestressedfromrelaxingetcrdquo--GailC
Wheredoyouspendyourmentaltime
ldquoHumanmomentsIspendabout10ofmytimemusing20thinking20conversing(moreduringtheschoolyear)20listening(40interactingwhichisacombinationofconversingandlistening)and30sleepingorbeingmindlessDreamsoverlapwiththeothercategories
ldquoIhadadebatewithastudentlastweekaboutwhetherornotthebraincandomorethanonethingatatimeWeagreed that thebrain can stimulatemore thanone activity at a time -- seeinghearing tastingtalkingetcallatonetime--butthebraincanonlybeawareofoneatatimerdquo--GailC
ldquoHumanMoments (not like a seniormoment right)Musing 5 conversing 40 thinking 30listening30interacting40acting(asindrama)25ofthe40conversingandthe40interactingAtleastthatmuchofthattimeisactingwhenIambitingmytonguenottotellsomeone(usuallyaclient)exactlywhatIthinkofwhattheyjustsaiddidorwhatIthinkoftheirlevelofintelligenceTherestofthetimeistherealme
ldquoI definitely prefer listening thinking observing over interactingwithmost people acting as inphysicallydoingsomething50to60 ThisanswercouldgoonforeverthemoreIthinkaboutit--soIwillspareyourdquo--VickiH
ldquoHardtoputnumberstoyourcategorieswithoutlotsofthoughtbutIrsquollgiveafirstguesstimatemusing4conversing12thinking20listening16interacting20sleeping28rdquo--AllanH
Rule5
FocusontheProcessNottheproduct
ldquoTakecareofyourminutesandthehourswilltakecareofthemselvesrdquo
--LordChesterfield
It may seem hard to believe but every moment of our lives -- yes everymoment -- is a confrontation between product and process Whether yoursquorepreparingdinnerorabusinessplanplanningaweddingoracorporatetakeoverleadinganeighborhoodfooddriveoracampaignagainst teenagedrinking itrsquosallaboutproductvsprocess
TheproductistheendthefinalstepTheprocessisthemeanstheroadthatleadsushome
TakefoodshoppingTheproductisthatgloriousmomentwhenthebagsareunpackedandthegroceriesareneatly tuckedawayBycontrast theprocess isongoing and entails creating the shopping list grabbing the reusable bagsdrivingtothesupermarketweighingthefruitcomparingcerealpriceschattingon the checkout line leafing through magazines paying the bill carting thegroceriesOKyougetthepicture
ldquoThegoodlifeisaprocessnotastateofbeingItisadirectionnotadestinationrdquo
--CarlRogers
Thepointiswhilewenaturallystrivetoachievetheproduct(bagsunpackedgoodsneatlystoredaway)wesometimesbecomesofixatedonreachingitthat
we fail to enjoy the process In so doing wemiss countless opportunities toenjoyeachstepofthejourney
ButwehaveachoiceThoughitmaynotbereadilyapparentwecanchoosetofocusontheprocesstoenjoyeachmomentnotjusttheendresultWhetherwersquore driving home a business deal or driving homeour daughter fromdanceclasswersquorefreetochoosewheretofocusourmind
WhereDoYouPlaceYourThoughts
Scenario1DinnerTimeItrsquosdinnertimeandtheproduct isthatlusciousmomentwhenyousitdown
with friends and family for a quiet relaxingdinner ready to enjoygood foodandconversationTheprocessofcoursebeganhoursearlierwhenyouchosethe menu bought the vegetables marinated the chicken boiled the watercookedtheangelhairpastapreparedthesauceseasonedthesalad
ldquoIfyoufocusonresultsyouwillneverchangeIfyoufocusonchangeyouwillgetresultsrdquo
--JackDixon
Scenario2HangingaBedroomShelfItrsquosSaturdayafternoonandyourdaughterbidsanhourofyourtimetohanga
bedroomshelf tohousetrinketsandsuchTheproduct is thatrarifiedmomentwhentheshelfisupperfectlylevelandfittostorethenick-nacksTheprocessthoughasimpleonehousesnumeroussteps--findingthetools(formeneveran easy task) measuring drilling inserting (the toggle bolts) leveling andadjusting(IknowIskippedafewstepsButheythisisnotmyforte)
Scenario3PlantingTulipsItrsquoslateOctober--primetimeforplantingtulipsintheyardTheproductis
crystallinetulipsnestledinthegroundwithalightdustingofmulchtoprotectthemoverthewinterTheprocessofcourseismulti-layered--choosingwhichbulbstoplantdeterminingthesizeofthearealayingouttheshapeofthebeddiggingitimprovingthesoilplantingthebulbsandcoveringthem
Attimeslikethese--preparingdinnerhangingashelfandplantingtulips--ourmind tends to spend a disproportionate amount of time thinkingabout theproduct that isabout finishingThenotion is that ifwemoveswiftly throughthesechoreswecanmoveontomoreenjoyabletasks
Rule 5 encourages us to enjoy seasoning the salad asmuch as eating it toenjoylevelingtheshelvesasmuchashangingthemtoenjoyselectingthebulbsasmuchasplantingthem
ldquoIfyousurrendercompletelytothemomentsastheypassyoulivemorerichlythosemomentsrdquo
--AnneMLindbergh
InshortRule5urgesustoslowdownandenjoythatwhichstandsbeforeusThink about it how many moments of your thought life have you beenpreoccupied with the outcome To fairly answer that question try askingyourselfthisone
ldquoWhen Irsquom engaged in an activity how much of the time am Ithinkingabout theproduct(ie finishingthe task)andhowmuchofthetimeamIsimplyenjoyingtheprocessrdquo
ldquoEnjoythejourneyenjoyeverymomentandquitworryingaboutwinningandlosingrdquo
--MattBiondi
ICanrsquotWait
Letrsquos face it we spend a fair piece of time doing things that we donrsquotaltogether enjoy Wersquore forever telling ourselves ldquoI canrsquot wait until itrsquosFriday itrsquos vacation time thepresentation is finished thebills arepaidthelaundryisfoldedthehouseiscleantheclassisoverthebedsaremadetheweedsaregonerdquoButthemoreobsessedwebecomewiththeproductthelesschancewehavetoenjoytheprocess
ThatrsquosnottosayweshouldforsakepursuingproductsIrsquomstronglyinfavorof settinggoals (seeRules18-20) andworkinghard to achieve them I love awell-craftedplantoscalemountainsLetrsquosfaceititfeelsgoodtocleanoffyourdesktoorganizethekitchentosendofftheproposal toarriveatthehotel toputdinneronthetable tomail inyour taxes to(finally)placethepictures inthephotoalbum
Challenge5A
InSearchoftheHappyMoment
ThinkbacktoyourlasttriphomefromtheofficeWhatwereyouthinkingabout
ChancesarethatyouspentaportionofyourtimethinkingabouttheproductthatisaboutthatldquoHappyMomentrdquo--themomentyouwalkthroughthedoorhangupyourcoatandopenthefridgeforaglassoficetea(orperhapssomethingstronger)AhhhhhhatlonglasttheldquoHappyMomentrdquohadarrived
DonrsquotbefooledldquoHappyMomentsrdquoareillusorybecausemoreoftenthannottheyturnouttobejust that--briefmoments in timethat tooquicklyareoverwhelmedbyaswirloffreshdemandsOnce in thekitchena stackofmail remindsyou that thebillsareoverdueanemptymilkcartonsignalsthattheshelvesarebareandsuddenlytheldquoHappyMomentrdquodissolvesintoaseriesofnewdemandsintoaseriesofnewproductsandprocesses
HerethenisthedilemmabywaitingfortheldquoHappyMomentrdquowewindupwaitingtobehappywe end up telling ourselveswhen that moment arrives THEN Irsquoll be happy and not a momentsooner
SopleasedonrsquotwaittobehappyBehappynowandknowthathappinesssurroundsus ifonlyweopenoureyes
But therersquosahugedifferencebetweenpursuingaproduct and focusingourmindrsquosthoughtsonthatproduct
ldquoOftenthesearchprovesmoreprofitablethanthegoalrdquo
--ELKonigsburg
Dailywearelulledintobelievingthat
Products=Happinessandthat
Process=Drudgery
Nonsense
DoyouknowanyonewhoenjoyscookingIlovetowatchbothmysister-in-law Carole and my brother-in-law Bruce take equal pleasure in the product(bringingdinner to the table)and theprocess -- selecting the recipegatheringthe ingredientscreating thesauce seasoning thepastaand themeatsand the
vegetablesLikemany talented chefsCarole andBrucehave learned to enjoytheprocessasmuchas(ifnotmorethan)theproduct
Thisthenisourchallenge--toenjoythemeansasmuchastheendtoacceptthenotionthattheprocessisnotjustaroadsignitrsquostheroad
WeallknowthatproductsbringuspleasureandrewardusininfinitewaysbutbecauseourthoughtsdeterminewhatkindoflifeweleadwemustfindwaystomorethoroughlyenjoytheprocessImagineifarunnerexperiencedthesamejoyintakingastrideasincrossingthefinishline
ldquoPassiondoesnrsquotlookbeyondthemomentofitsexistencerdquo
--ChristianNBovee
Doesthissoundimpossible
My daughter Melyssa would say no arguing that despite a societalpreoccupation with ldquoproductsrdquo (of both kinds) itrsquos theoretically possible toenjoy every processOf course striving to achieve ldquoproductsrdquo isnrsquot inherentlyevilitrsquosonlyaproblemwhenitblindsustotheprocesswhenitleadsustopicktherosesfromthegardenwithoutevensmellingthem
EnjoytheRide
Religiousmaximsremindus that life itself isaprocess--ldquolife isa journeynotadestinationrdquoAnddailywersquoreremindedtoldquoenjoytheriderdquoNonethelessweoftenforgetthatthebusridetotheamusementpark(process)canbejustasenjoyableastheamusementparkitself(product)ifonlyweletit(childrenonafieldtriparequicktopointoutthatthebusrideisoftenthemostenjoyablepart)
One of my lightbulb moments occurred some years ago on my way toBaltimoretowatchtheOriolesplaybaseballIwastravelingwiththreeofmyfriends when the conversation turned to traffic That particular day it wasbumper-to-bumperandourcollectivefrustrationwasapparent(ldquo weshouldhaveleftearlierrdquoandldquolookatthatidiotcrossinglanesrdquo)MentallyIstartedtorecord the conversation and realized thatmore than 30of itwas devoted totrafficOuch
ldquoLordhowthedaypassesItislikealifesoquicklywhenwedonrsquotwatchitandsoslowlyifwedordquo
--JohnSteinbeck
So I tried a little thought experiment and placed the four of us at a cornerboothatthelocalrestaurantIimaginedwewerenoshingonchipsandsippingmargheritaslaughingandtellingjokessimplyenjoyingoneanotherrsquoscompanyChances are slim as we sat there eating potato skins that the conversationwould turn to traffic (after all we were sitting in a restaurant) Yet here wewere four friends togetheron theway toaballgameconsumedby talkaboutlanechangesandarrogantdrivers
Theproblemofcoursewasnrsquot thetrafficatall-- theproblemwashowwethoughtaboutitNowIrsquollbethefirsttoadmitthatahighwayrsquosvisualcuesarecompellingthatitrsquoshardnottogetriledupwhenyouseemanicdriverstryingtomake their way where no car should ever go but these visual cues need notdestroytheprocess(enjoyingtimewithgoodfriends)evenaswestrivetoreachtheproduct(arrivingattheballpark)
FindingPleasureinEverythingYouDo
Sothenexttimeyoursquoreonalatenightruntothesupermarkettrynottobesointentonreturninghome(product)thatyoufailtoenjoytheprocess--listeningtothecarradiosharingastorywith thecheckoutattendantpassingafriendlywordtoaneighbor
Challenge5BTheCycleNeverEnds
The remarkable part of the Product-Process Connundrum is that the cycle never ends that iseveryproducthasaprocessandinturneveryprocesscanbesubdividedintoanendlessstringofmini-products and processes For example once we decide to marinate the chicken (our latestproduct) an entirely new process magically unfolds selecting the marinade deciding whatingredientstoaddfindingthebrushtospreaditturningthechickenovercheckingbackinanhourortwotoreapplyandsoonandsoforth
Thepointisthecycleneverends--wesetoursightsonaproductandaprocessunfoldsAndonce engaged in the process a new product appears The cycle continues until fatigued fromthoughtwedecidetostopthinkingaboutthem
Andthenexttimethatyoursquoreheadinghomefromworktrynottobesointentonpullingintothedriveway(product) thatyouneglect toenjoythetriphomeImagine the walk to your car as part of your exercise program think of afriendly word to the parking attendant as a bid to connect consider that anendlesstrafficjamoffersmoretimetoenjoyaradiosegmentthatyouotherwisemighthavemissed
ldquoDonotthinkthatwhatyourthoughtsdwelluponisofnomatterYourthoughtsaremakingyourdquo
--BishopSteere
Andthenexttimethatyoumoveintoanewhometrynottobesofocusedonputtingeverythingaway(product)thatyoumissachancetoembracetheprocess-- the memories that flow from unpacking sentimental treasures that warmfeelingfromwatchingfamilymembersworktogetherthedreamsthatflowfromimaginingwhatanewhomewilllooklikewillbecome
GrantYourselfPermission
Believeitornotyoursquoreactuallyallowed--yesyoursquoreactuallypermitted--toenjoyyournewhomefromthemomentthatyoumoveinYoudonrsquothavetowait until the carpets are cleaned or the woodshop is ready or the bags areunpacked The fact is therersquos no required waiting period for pleasure tobegin
Sodonrsquotwait tobehappyDonrsquotwait untiltheproductisachievedFeelgoodrightnowRealizethatassoonastheprocessbeginsyoursquorefree--trulyfreetoenjoyeverypartoftheexperience
ldquoThecontinuousinventionofnewwaysofobservingismanrsquosspecialsecretoflivingrdquo
--JZYoung
Enjoytheprocess
Challenge5CCreatingaTrigger
Ifyouwish to spendmore timeenjoying theprocess try theldquotriggerrdquochallenge Itrsquosnothingdramatic -- it simplyencouragesus tocreatesomeformofvisualauditoryorkinestheticldquotriggerrdquotohelpshiftourthoughtstotheprocess
Creatinga triggerof coursewonrsquotmagically transformyour thoughtsor behavior And no trigger can quickly induce human change -- onlyawarenesscandothatButatriggernonethelesscanhelpusspeedalongtheprocess
A personal trigger might be nothing more than a word (spokeninternally)amovementorasoundAtriggerneedonlyremindustostopfixatingontheproductandbeginenjoyingtheprocessThebesttriggersofcoursearetheonesthatwecreateandthemoreactivethebetterIsupposethat the ideal triggerwould activate all of our sensesBut IrsquomproposingsomethingmoremodestIrsquomproposingatriggerthatisequalpartssimpleandswift
Herersquoswhat I dowhen I findmy thoughts locked on the product Iclenchmyhandintoafist(product)andslowlyopenitup(process)Thehand flexwhich takes all of five seconds remindsme to shiftmy focusfrom theproduct (my fist) to theprocess (my fingers) If I have an extramomentItrytorollmyfingersoutslowlyasifeachonerepresentsapartoftheprocessI imaginetakingpleasureineverystepAndifIrsquomluckymythoughtsbegintoshiftawayfromtheproductifonlyforawhile
If yoursquore thinking about creating your own personal trigger Irsquodrecommend that you 1 keep it simple 2 engage your senses and 3recognize that you may have to change it at some point to avoidembarrassingmoments(clenchingyourfistatthenextboardmeetingmightbeatouchuncomfortable)
Challenge5DldquoIcanrsquotwaituntilrdquo
Haveyoueversaidtoyourself
ldquoIcanrsquotwaituntilthisreportisfinishedrdquoldquoIcanrsquotwaituntiltheboxesareunpackedrdquoldquoIcanrsquotwaituntilthekitcheniscleaneduprdquoldquoIcanrsquotwaituntilschoolisoutrdquoldquoIcanrsquotwaituntilthepresentationiscompletedrdquoldquoIcanrsquotwaituntilIrsquovefinishedpaintingthebasementrdquoldquoIcanrsquotwaituntilthepartyisoverrdquo
Therearetimeswhenwesaythesewordswithenthusiasm(ldquoIcanrsquotwaituntil the show tomorrownightrdquo)whenour excitement about theproduct(watching the show) actually enhances our enjoyment of the process(lookingforwardtoit)
ButmoreoftenthannotthephraseldquoIcanrsquotwaitrdquosignalssorrownot joy The phrase typically flows from frustration from a desire tocomplete the dreaded task so that other pursuits can be enjoyed -- egmusic television eating socializing reading going to the theater orattendingasportingevent
WishingThemAway
Sadly a remarkable amount of our mental life is spent hoping theunpleasanttasksbeforeus(moreaccuratelythosetaskswersquovedecidedareunpleasant)willbedonePrivatelywethinkabouthowgooditwillfeeltobefinishedhowpleasedwewillbewhenthefilingisdonethemailissortedtheproposaliscomplete
Howthendowelearntoenjoythefilingtotakepleasureinsortingthemailtoenjoypreparingtheproposalnotsimplycompletingit
Todoso tomore thoroughlyenjoy theprocesswemust firstbecomeaware of our thoughts and the degree towhichwe equate productswithhappinessandprocesswithdrudgery
Herethenisourthree-partchallenge
Part1Selectone (yes justone)unpleasant task that isa taskyoudonrsquotparticularlyenjoydoing thekindthatquicklystirsupnegative
thoughtsinsideofyou
Part 2 The next time you begin this task consciously decide toldquowatchyourthoughtsrdquothatistolistentoyourprivatethoughtsasyoubegintheactivitythenstartdoingtheactivity
Step3Asyoursquoreldquothoughtwatching1rdquoaskyourselfthreequestionstorevealyourproduct-processorientation
Q1HowoftendoIthinkaboutfinishing(frequency)Q2Howstrongarethesefeelings(emotion)Q3Howlongdothesethoughtslast(persistence)
The good news is yoursquoll have plenty of chances to run theseldquothoughtexperimentsrdquoOrmaybethatrsquosthebadnews
TheAuthorrsquosFriendsShareTheirThoughtsIn a bid to learn how others think the author assembled a panel of 30friends(psychologistsandsocialworkersamongthem)toanswersomeoflifersquosmostpenetratingquestionsExcerptsoftheiranswersappearhere
TheauthoraskedhisfriendsWhattasksarehardforyoutoenjoy
ldquoIfinditextremelydifficulttoenjoycookinglsquoontherunrsquothatisrunninginafterworkandrunningtochangeandgetdinnercookingItisunpleasantbecauseIreallylovetocookbutdonrsquotwanttofeelrushedandunabletobelsquocreativersquoaboutcooking
ldquoAlsoIcannotenjoysomeofthedailytasksthatIhavetodowithmyMother(iegettingherreadyforbed)This hangs overmy head until she is upstairs and in her bed I canrsquot relax and enjoymy eveningbecauseIknowthatthischoreiscomingupCanrsquotexplainitrdquo--CaroleE
ldquoIhatecleaninghouseOhIlikeaneathouseAndIrsquomembarrassedifanyonecomestomydoorwhenIrsquomnotexpectingthemMytoleranceforclutterishigherthanmostmalesSoIallowmyselftoavoidthe
unpleasanttaskofcleaninghouseThereisNOenjoymentinitformeduringtheprocessandlittleafteritrsquosdonerdquo--NatE
ldquoLightlyunpleasantpayingbills (thebestpart iswhen itrsquosover -- itrsquosnot really themoneyspendingaspect itrsquos the choregotta do drudgery aspect) supremely unpleasant counseling out or terminatingemployees(fortunatelynotveryregular)especiallyifothersthanmyselfshouldhavebeenprovidingmoreconstructivefeedbackpriortothesituationreachingthisnecessityrdquo--JoelR
ldquoPhone calls to difficult customers any kind of tax (FedState) preparation delivering bad news toanyonerdquo--MickeyF
ldquoUnsavoryTasksTheonlythingthatIwouldcategorizethiswayisthehomeworkstudyingrequiredformyStatistics(sadistics)classwhichIamcurrentlytakinginmyMBAprogramItisverydemandingandthesubjectmatterisoneaboutwhichIdonotparticularlycareHoweverIremindmyselfthatitwillsoonbeoverandthatthereareotherssufferingthroughitaswellAmethodIfrequentlyemploytogetmethroughthisandotherunsavorytasksistoremindmyselfthatitcouldalwaysbemuchworse
ldquoForinstancedespitethefactthatIhavenointerestinStatisticsIamabletodothehomeworkandpasstheexamsItwouldbeextremelyunpleasantifIwerelessintelligentandnotabletograsptheconceptsofthisrequiredcourseThemostcommonthingaboutwhichIconstantlyremindmyself is that Iamnot inwarItrytorevisitthefeelingthatIhadafterseeinglsquoSavingPrivateRyanrsquooradocumentaryIrecentlysawabout POWrsquos in Vietnam called lsquoReturnWith Honorrsquo Though this does not allow me to lsquoenjoyrsquo anunsavorytaskitgetsmethroughitwithminimalcomplaintrdquo--ChrisW
ldquoNowifIcouldonlyfindthesilverlininginscrubbingtheshowerstallrdquo--VickiS
ldquoCleaningoutthekittylitterusedbyourtwocatsrdquo--AllanH
ldquoIdislikemakingmybedIdonrsquotliketodoweekendchoresegfixingthingspaintingetc--avoidaslongaspossibleIdonrsquotliketogetupearly--doitforbusinessmeetingsortogetMaxtoschoolrdquo--CarlE
ldquoIhaveadifficult timeenjoyinganything thathasbadsmellsassociatedwith itYouprobablydonotneeddetailshererdquo--KarinU
ldquoTheroutinetasksthatareperformedinahurry(cleaninglaundrygroceryshopping)canbeenjoyablewhen not in a hurry Itrsquos not always the task that is unpleasant but the context in which it is beingperformedIthinkthecontextismuchmoreimportantingeneralthantheplacesandactivitiesThinkaboutdoingsomethingroutinebyyourselfwithsomeoneyoudonrsquotparticularlycareforandwithalonglostfriendItdramaticallychangesthelsquofun-nessrsquooftheactivitybecausetheactivityisnolongerthemainfocusCompanionshipcompatibilitylaughtertakeoverrdquo--MarleyC
ldquoUnsavory Tasks totally unpleasant is confrontation of any kind Although I have gotten better athandlingitIalwayshavesickfeelinginmystomachbeforeduringandafteraconfrontationwithsomeoneEvenifitturnsoutOKSomewhatrelatedismeetingorfacingstrangers--lotsofanxietythereunlesstheyaretotallyonmyturfwhereIhavesomeexperienceorexpertiseDonrsquotgetmewrongIdefinitelyenjoypeopleitjusttakesmetimetofeelcomfortableandperhapstrustingofthemrdquo--VickiH
ldquoUnsavoryTasks thinkingofwhat tomake for lunchesordinner I lovemaking the food I justhatedecidingwhattomakerdquo--GailC
PureOutcomeldquoVeryfewmomentsareperceivedaspureoutcomerdquo
--HughPrather
1ldquoThoughtwatchingrdquoisachallengingendeavorbecauseourthoughtstendtoloopasifonaldquothoughtwheelrdquoAthoughtrisesfromanynumberofsourcesquicklypeaksinintensitylaysdormantforawhileonlytoriseagainsomewhatlessintenselythanbefore
Rule6
Pause
ldquoNothingvaluablecanbelostbytakingtimerdquo--AbrahamLincoln
I used to joke thatAmericarsquos urban residentswere all communists becauseeveryone I knewwas rushinrsquo The quip still drawsmoderate laughter but theunderlying themes do not Nearly 30 years after Alvin Toffler pennedFutureShockhispropheciesareringingtrue--lifeisindeedspeedingup
Anditrsquosnotaprettysight
In todayrsquos up-tempo technologically driven society we rush aboutmercilesslyPhysicallywedriveourselves to fatigue traipsingcross-townandcross-countryMentallywedriveourselvestodistractioncreatinganeuralwebof rolesandresponsibility Increasinglyourdesire toarriveat thenextstationstopissopowerfulthatwefailtonoticethefruitstandsandchestnutoaksthatlineourpath
ldquoOurpatiencewillachievemorethanourforcerdquo--EdmundBurke
Howdoweslowthepace
By recognizing that the externalworldwill neitherwait for us nor slow tomeetourneedsMore thanacenturyafterAlexanderGrahamBellrsquos inventionalteredthenatureofhumancommunicationaprofusionofchoicesconfrontus-- voice mail and e-mail cell phones and pagers faxes and wireless InternetconnectivityWe thrill at the soundof awireless connection andpraise the e-
Gods for delivering faster hookups and high-speed data lines But have theyenhancedourqualityof lifeHavewegainedmorethanwersquovelostfromthesehigh-techtreats
Paradoxically many of the worldrsquos technological innovations threaten todissolve the very resource that they sought to create time And from allappearancesnotoolhasyettoappearonthetechnologicalhorizontoturnthattideWhichleavesuswithlittlechoiceIfwewishtodownshiftslowthetempoourbestchanceistoturninsideWeneedbetterfiltersbetterscreensweneedwaystomanagethestaggeringamountof incomingcerebral trafficInawordweneedtolearnhowtopause
ldquoThetimetorelaxiswhenyoudonrsquothavetimeforitrdquo
--SidneyJHarris
CalmingDownTheAmygdala
Brainresearchershaveconfirmedwhatwelonghaveknownintuitively--thattherersquos aphysiological benefit topausingRememberhowyourparentswouldtell you to ldquocount rsquotil 10rdquo when you became angry Do you know why thatworksIthastodowithhowyourbrainiswiredWhenacrisiseruptsroughly10ofyourneuronsarerouteddirectlytotheamygdalayourbrainrsquosemotionalcenterTheother90areroutedthroughthecerebralcortextheldquothinkingrdquopartofyourbrainScientistsbelieve thatwersquorewired thiswayforsurvival that ispart of our brain is designed to simply ldquoreactrdquo even before we ldquothinkrdquo Bycountingto10itallowsthoseneuronsthatfirsttraveledtotheamygdalatore-routeandgothroughthecerebralcortexThatisitgivesustimetoldquothinkrdquo
ACriticalSkill
Pausing is another of those critical life skills that school fails to address(ldquolisteningrdquo tops that list seeRule 11)And itrsquos not the easiest skill to learnPausing is difficult to improvebecausewe live in an agewhichpraises speedandglorifiesproductivity
ButlearningtopauseisworththeinvestmentItgivesustimetoreassessouroptionstochooseourwordsandactionsmorewiselyPausinggivesustimetocatchourbreathphysicallyandmetaphoricallytoidleourengineifonlyforamomentbeforewespeedoffinathousandnewdirectionsApausemaylastjust
a second or two (though aweek-long pause sounds somewhat appealing) butwhateverthelengtheachtimewechoosetopausewegiveourselvesapricelessgift--thegiftoftime
TryitoutThenexttimeyoustepintoyourcartrypausingforjustasecondortwobeforeyouturnontheengineflipontheradioorhookupyourseatbeltPausetakeadeepbreath
And tonight when you slip into bed pause for just a moment before youreach for the book on your night stand Throughout the day try pausing beforeyoudialthephoneorpouryourselfacoldonebeforeyousaynotoyourkids or yes to a volunteer request Soon enough yoursquoll find that simply bypausingyoursquovecreatedspaceforyourselfthatyouneverknewexisted
ldquoPatienceistheabilitytoidleyourmotorwhenyoufeellikestrippingyourgearsrdquo
--BarbaraJohnson
RushingisOptional
Thinkbacktoarecent timewhenyouwererushingaboutChancesare thematterwasnrsquoturgentthatistherewasnomedicalemergencyorlife-threateningsituation The fact is when we review lifersquos moments we find that only ahandfuldemand anup-tempopace aquick reactionor an instantaneous replyNonethelessourpersonalmantraisoneofspeedandhasteandsoonweforgetthatrushingisanoption
So
thenexttimeyoursquorelisteningtosomeoneyoulovetrypausingbeforeyouspeaklongenoughtohearyourprivatethoughts
andthenexttimeyousitdowntodothebillstrypausinglongenoughtohearyourworriesandyourfears
Chances are that if you take the time to pause yoursquoll quickly learn howpowerfulfivesecondscanbe
Tomorrowrsquos pressureswill come soon enoughTherewill be amoment ortwowhen your emotional center is fully chargedWhen thismoment arrivesconsiderRule6Itrsquosaphysiologicalfactthatamomentarystoppageinplay--beita20-secondtimeoutorafullone--willgiveyouenoughtimetoengagethethinkingpartofyourbrainThegoodnewsisthatinlifeunlikebasketballyoudonrsquotrunoutoftimeouts
ldquoInanycontestbetweenpowerandpatiencebetonpatiencerdquo
--WBPrescott
Wellnotexactly
FormoreseeAppendixBldquoLearningtoPauserdquo(p193)
Challenge6ACreateAPersonalTrigger
Todaywill be no different Today yoursquoll saymore than 10000wordsandmakemorethan1000decisionsAndthoughmostwillbeldquoautomaticrdquoa small handful will have a major impact on your self-esteem yourrelationshipsandyourlifedirection
Choose wisely But choose slowly Pausing is always in season butnevermoresothatwhenwespeakandwhenwedecide
Imagine if inside your neural network you were able to build anautonomicmechanismforpausingIfyoubuiltsuchasystemyourwordswouldmore likely inspire than irritate yourdecisionsbasedmoreonintelligencenotimpulsivity
So try creating a mental trigger for pausing that is a system thatinstructs you to pause before you speakAnd pause before youdecide
Yourldquotriggerrdquomightbe
diamsPhysicalplacingafingertoyourlipsdiamsVisualimagingwavesthatcomeshoreordiamsAuditoryhearingavoicethatsimplywhispersldquowaitrdquo
Thetrickistofindatriggerthatworksforyouonethatfitscomfortablyintoyour thoughtpatternandyourmental schemeExperimenthave funbeplayfulThenifyoufindonethatworkstrytomakeitapermanentpartofyourprocessIfyoudothebenefitswilllastalifetime
TheAuthorrsquosFriendsShareTheirThoughtsIn a bid to learn how others think the author assembled a panel of 30friends(psychologistsandsocialworkersamongthem)toanswersomeoflifersquosmostpenetratingquestionsExcerptsoftheiranswersappearbelow
TheauthoraskedhisfriendsHowoftendoyoupause
ldquoPausingWhewwhataconceptIfevertherewereapersonwhowasinneedofthisconceptitmustbeme
ldquoRealizingthatandthenmovingonitisanothermatterindeedPratherrsquoswords1arenoteasilyadheredto(formeatleast)ItrulybelieveIamattimesalmostlsquoADDrsquoinmythinkingpatternsIhavereadandre-readPratherrsquoswordsAmstillnotfullyunderstandingthembutwillattempttomakethetwodayexerciserdquo
ldquoWillgetbacktoyouinthreedaystime(hopefully)Sendsearchteamsifyouhavenrsquotheardfrommeinthreedays--MickeyF
ldquoIhavebeentoldthatmeditationmakesusawareofourthinkingasbeinglikeframesinamoviewithever growing gaps between each framethought until it ismore gap than frame PauseAlways insightsseemtocomewhenwelsquodaydreamrsquo--theyseemtorequirethepause(thatrefreshes)rdquo--JohnN
Patience
ldquoOnlythosewhohavethepatiencetodosimplethingsperfectlywillacquiretheskilltododifficultthingseasilyrdquo
--JohannFriedrichVonSchiller
TheMostImportantTalentldquoIfIhavemadeanyvaluablediscoveriesithasbeenowingmoretopatientattentionthantoanyothertalentrdquo
--SirIsaacNewton
1HughPrather in his bookldquoNotes onHow toLive inThisWorld andStillBeHappyrdquooffers tips onlearningtopauseExcerptsappearinAppendixB
Rule7
Laugh
ldquoPeoplewholaughactuallylivelongerthanthosewhodonrsquotlaughFewpersonsrealizethathealthactually
variesaccordingtotheamountoflaughterrdquo--DrJamesWalsh
ItrsquosofficialThestatisticsareinLaughterheals
Three decades of research have confirmed what Norman Cousins knewinstinctively--thatlaughterworksItlowersbloodpressurereducesyourheartrateboostsyourimmunesystemandhelpsyoucopewithpain
As if thatrsquos not enough laughter also improves relationships builds trustamongalliesandenemiesandhelpsconquerfearsandanxietiesAndthoughnophysicianwillprescribe itandnopharmacystocks it itrsquosquitepossible thatadailydoseoflaughterisnaturersquosperfectmedicineanaturalhealer
ldquoAgainsttheassaultoflaughternothingcanstandrdquo--MarkTwain
More than 30 years ago Norman Cousins combined his extraordinaryintuition and courage to stake claim to the notion that laughter is indeed thebestmedicineCousins theorized then proved that a regular dose of laughterwouldremovethecancerfromhisbodyCousinsbecamelivingtestimonytothemind-bodyconnectiondemonstratingbeyonda shadowof adoubt thathumorheals
SinceCousinsrsquopioneeringworkresearcherstheworldoverhaveaffirmedthepower of laughter Countless studies confirm that laughter createsmeasurablephysiological changes in the human bodyA sampling of study results showsthatjovialburstscan
bullRelievepain--laughterhelpspatientscopewithpain--laughterreleasesendorphinsthebodyrsquosnaturalpainkillersbullLoweryourheartrate--ldquoWhenwelaughourheartrateincreaseswhenwefinishlaughingitthendecreasestoarateslowerthanbeforewestartedtolaughrdquobullRelaxyourmuscles--ldquoTensioninourmusclesincreaseswhenwelaughandlessensoncewersquoredonerdquobullImprovebreathing--ldquoIncreasedrespirationfromlaughingclearsoutthedeadspacesinourlungsareasthatnormallydonrsquotgetoxygenatedrdquoandbullBoostyourimmunesystem1
ldquoTimespentlaughingistimespentwiththeGodsrdquo--Japaneseproverb
LifersquosNaturalResource
And the body of research continues to grow confirming what we senseintuitivelythattheabilitytoexerciseourinnerclowndirectlyaffectsourabilitytoenjoylife
StarttoLaugh
Sothenexttimeyoursquoregrippedwithfrustration
oracaseofill-will
starttolaugh
Andthenexttimeyourvoicebeginstosoar
andyournervesbegintofray
starttolaugh
ldquoLaughteristhemosthealthfulexertionrdquo
--CWilhelmHufeland
BuywhimsicalbookswatchfrivilouscomediesVisitcomedyclubsandreadcartoonsMake funny faces in themirrorWhatever your fancymake time inyourbusyscheduletolaugh
Itrsquospowerfulmedicine
Challenge7ALaughingallthewaytowork
Youprobably think that Irsquommaking this up but at one time licensedpsychologist Phyliss Shanken was employed as a ldquohumor consultantrdquo(currently shersquos theDirector ofPsychologicalServices at INTROSPECTofBuxMontwwwpshankencom)Butdonrsquot let that foolyou -- shersquosanexpertonlaughingBelowPhylisssharesherownstoryandinsodoingchallengeseachofustoldquolaughourselvessillyrdquo
Phylissshowustheway
ldquoEverymorning on the way to my office when I reach thetraffic lightatFivePointsPlazaIstart to laughIt takesaboutthree to four minutes to drive from there to my office and Icontinue to laughheartily theentire time Irsquomalone in thecarno one has toldme a joke 91 FM radio is probably reportingdepressing news or guests on a talk show are discussingproblemsintheworldtodayYetIlaughInordertostartmyselfoff Idonrsquoteven try to thinkofanything funny I justbreak intoguffaws Ifpeople inothercarsgivemewide-eyedstares I justlaughmoreAfterallembarrassmentbreedslaughter
ldquoWhydoIputmyselfthroughthischortlingworkoutBecauseI know that according to Dr William Fry a Stanfordpsychiatristwhohasbeenastudentoflaughterforthreedecadeslaughing 100 times a day (about three minutes) is thecardiovascularequivalentof10minutesofrowingJust thinkof
it--allthathealthystuffwithoutthesweatAndYoudonrsquotneedwaterYoudonrsquotevenneedaboat
ldquoBy the endof the threeminutes I feel lighter less stressedand better able to concentrate And like magic creative ideasstartpoppingup inmymindLaughterdoes that toyouHAHAturns into AHHA I invite you to try laughing yourself silly oncommandYoursquollprobably feel foolishat firstButguesswhatThatrsquosgoodBecauseyoursquolllaughmoreOnceyoustarttolaughevenif therersquosnothingfunnygoingon itgetseasier toescalateyour merriment Because of your bodyrsquos reaction you feelbuoyantSuddenlyeverythingstartssoundingfunnyrdquo
TheAuthorrsquosFriendsShareTheirThoughtsIn a bid to learn how others think the author assembled a panel of 30friends(psychologistsandsocialworkersamongthem)toanswersomeoflifersquosmostpenetratingquestionsExcerptsoftheiranswersappearbelow
TheauthoraskedhisfriendsDoeslaughterandsmilingmakeyoufeelbetter
The author then challenged his friends to conduct twoexperiments
Experiment 1 Smile ldquoThe next time that yoursquore alone -- driving in the car in the elevator thebathroomwalkingtomeetsomeonewherever--trysmilingfor10secondsandseehowyoufeelrdquo
Experiment2LaughldquoThenexttimethatyoursquorealone--youpicktheplace--trylaughingoutloudfor10secondsThenseehowyoufeelrdquo
ldquoDidtheexperimentsIfeltlighterandhappierineachinstanceTherewasafeelingoflessheavinessorlessseriousnessyetmysurroundingshadnotchangedThereseems to indeedbean internalmechanismthatworkswiththisconnectionrdquo--BobbiC
ldquoIdobelieve[inthepoweroflaughter]Ithinkinadditiontobeingphysicallytherapeuticthereisalsothe psychological component of howwe feelwith thosewithwhomwe can laugh It implies a comfortlevelarelaxedatmosphereandacertainleveloftrustThattooishealthyTherersquosnothinglikeagoodlaugh
ldquo One of the drawbacks of being young is the lack of confidence resulting in taking oneself tooseriously(Thereareadvantagestogettingolder)
ldquo Thinkabouthowexciting it is tohearababy laughout loudTylerournewgrandsonhas justbegun to laugh and his Uncle Adam my other son flipped when he first heard it He practically didheadstandstomakeithappenagainrdquo--MarleyC
1DrMelBorinsauthorofldquoAnAppleADayAHolisticHealthPrimerrdquoreportsldquoAninterestingstudywasdonearoundimmunoglobulinAasubstancefoundinyoursalivaandthefirstdefenseyourbodyhasagainstvirusesandbacteriaAgroupofpeopleweregivena funnyvideo towatchwhileanothergroupwatchedadocumentaryAfterwardsbothgroupsweretestedandthosewhohadwatchedthecomedyhadhigherlevelsofimmunoglobulinArdquoDrBorinsaddsldquoAsimilarstudywasalsoconductedonpeoplewhohadsurvivedaheartattackTheyweregivenafunnyvideotowatcheverydayforoneyearThesepeoplehadlesscomplicationsandlivedlongerthanthosewhohadnotwatchedthevideosrdquo
ldquoLaughteristhemusicofliferdquo--SirWilliamOsler
Rule8
CreateNewHabits
ldquoYournetworthtotheworldisusuallydeterminedbywhatremainsafteryourbadhabitsaresubtractedfrom
yourgoodonesrdquo--BenjaminFranklin
WewereouttodinneroneFridaynightwhenafriendofminenonchalantlyshared thispersonal insight ldquoIrsquovedecided that I have toomanybadhabitsrdquo Idonrsquot think thesaladhadevenarrivedwhenhebegan toexplainldquoI spend toomuchtimereadingpeerreports andtoomuchtimereviewingmystudentsrsquopaperscorrectingeverylastdetailrdquo
ldquoLawsareneveraseffectiveashabitsrdquo--AdlaiEStevenson
Naturally in the days that followed I started to think about my own badhabits and in an informal way began to mentally catalogue them HowconfrontingAsthelistgrewIbegantothinkaboutwaystoeliminatethem--perhapsaweek-longretreatamulti-stepprogramoraseriesofthoughttapestoguidemeintonewpatternsofthoughtAplethoraofjournalsandseminarsstoodready to help me ldquokick the habitrdquo ldquoquash the negative behaviorrdquo or simplyldquoquitrdquoVolumeswereatmyfingertipsinstructingmeonhowtostop
bullsmokingbullbeingadoormatbullabusingcaffeinebullovereatingbullbeingarecklessdriverand
bulldrinking
Buttherewasnothingoncreatingnewhabits
Theliteraturewaspredominantlynegative--heavyonwaystochangewhatrsquoswrong light on ways to shape whatrsquos right Somehow the word ldquohabitrdquo wasexclusivelylinkedtothenegativemuchliketheworddietisnowsynonymouswithweight loss But habits can be a good thing as the authors atwwwthe-ultimatecomexplain
ldquoThe simple notion that habit is a bad thing is that of totalignoranceThefactisthat95ofwhatwedofromonedaytothenextis inrepetitionUnderstandingthismayputourwholeperspectiveintoadifferentviewWeshouldnowbeable tosee thatsincehabitgovernssomuchallwehavetodoisforceourselvestodothethingswewantandneed to do on a regular basis This automatically becomes a habit ofchoiceandsomethingthatcanbeconstructiveinsteadofdestructiverdquo
ldquoGoodhabitsareformedbadhabitswefallintordquo--SourceUnknown
Unfortunatelymost of us simply arenrsquot in the habit of creating new onesInsteadwetendtofocusoneradicatingbadonesButimagineifyoudecidedtositdownandconsciouslycreateanewhabit(ldquohmmmwhathabitwouldIliketobeginrdquo)anewwayofbehavingthatweknowwouldbringpleasuretousandthosearoundusImagine
Rule8urgesustodojustthattospendmoretimecreatingthandestroyingmoretimebuildingthandissolvingTofullyinvestinRule8weneedtodismissthenotionthathabitsareinandofthemselvesnegativecreaturesTheyrsquorenotHabits are positive elements in our lives the lifeblood of our actions andinteractions and the more energy we invest in creating new ones the moreexcitementandlessdrudgeryentersourworld
Soletrsquosadvancethisnewphilosophy--thathabitsmustbemadeevenbeforetheycanbebroken--withsixfoundationalguideposts
Guidepost1YoursquoreNotAlone
Itseemstritetosaybuteveryonehasbadhabits--ongoingunwisebehaviorsthatsignificantlyinterferewithourrelationshipsourjoboursociallifeandourabilitytomanageourinternalaffairsSomepeopledrinktoomuchsomepeopletalk toomuchOthers neglect or abuse their bodies or neglect their spirituallifeMostofusprocrastinate
Butwhenwe look at our habits itrsquos important to remember that wersquore notalonethateveryoneofourfellowtravelersallsevenbillionofushavehabitsthatareobjectionable
ldquoGoodhabitsareaseasytoformasbadonesrdquo--TimMcCarver
Guidepost2HabitsAreMadeToBeBroken
Dr John Feldmeierrsquos message is simple yet eloquent -- the past does notequal the future Listen to an exercise that he puts his students through andrealizehowappropriateitisforallofuseveryday
ldquoIwantyoutofindapencilorpensoyoucanwritedownwhatIrsquomabout tosayReadypleasewrite thisdownThepastdoesnotequal thefutureOnceagainthepastdoesnotequalthefutureNextIwantyoutotakewhatyouhavewrittendownandplace itwhereyouwillsee iteachandeverydayOkaywhatdoesitmeanItmeansthosepoorstudyhabitssuchasnot completingassignmentsmissing classes and stayingup toolatebeforeyournextclassdonothavetoberepeatedinthefutureWhocan make these changes Yes yoursquore correct You and only you canchange the future to achievemore success and productivity RememberdonrsquotletthepastbeyourfutureMakethesechangesforabetterliferdquo
Guidepost3Feedthepositivestarvethenegative
DrPhil Shapiro (wwwphilipshapirocom) encourages us to ldquonourish thepositivehabitandstarve thenegativehabitrdquoHeexplainsldquoKeepfeedingthe positive habit tomake it stronger and starving the negative habit tomakeitweakerGivethebestofyoureffortconcentrationandattentiontothenewhabituntil it takesoverandbecomesanaturaleffortlessandautomaticpartofyourrepertoireKeepbattlingandyouwillwinCravingceasesPeaceandstrengthdeepenLifebecomeseasierandmorenaturalrdquo
ldquoHabitisaformofexerciserdquo--ElbertHubbard
Guidepost4YouDonrsquotNeedMoreSelf-Discipline
When we try to create a new habit or get rid of the ldquoundesirablerdquo howimportant is self-disciplineNot very insist the authors atwwwprodigycomwhoexplain
ldquoSelf discipline is not the key to success There are millions ofunsuccessful people out therewho are very self disciplined theyrsquore justdisciplinedtothewrongsetofhabitsandpatternsofbehaviorwhetherbychoiceorbyaccidentPerhapsitisbetterintraininginthemartialartstonotfocussoheavilyonachievingthisstateofselfdisciplineandinsteadfocusmoreonchangingpatternsofbehaviorandhabits
ldquoYou already have all the self discipline you need yoursquore 100 selfdisciplined The problem is yoursquore disciplined to existing habits andpatterns of behavior If yoursquore not happywith the status quo itrsquos not amatterofachievingsomestateofselfdisciplineitrsquosamatterofchangingthe status quo and altering those habits Itrsquos just a matter ofexchangingbadhabitsandpatternsforgoodonesGrantedmostpeopledonrsquotchoosetheirhabitstheyfallintothemovertimeandittakesgreateffort to change a habit Itrsquos not the discipline thatmakes them changethoughitrsquossimpledeterminationtodobetterrdquo
Thesoothsayersatarrowwebcomagree
ldquoFocus on habits and forget about discipline Everyone is alreadycompletely disciplined to their existing set of habitsWe haveworkhabitsrelationshiphabitshealthhabitsandsoonEachofushasafullsetofhabitswhichregulatemostofourbehavior Progress in life isnot a result of more discipline but rather of developing goal-directedhabitsAreyourhabitsworkingforyouoragainstyourdquo
ldquoQualityoflifeisnotanactitisahabitrdquo--Aristotle
LeoBabautaofzenhabitsnetaddshisvoicetothechoir
ldquo [D]isciplineisamythItmightsoundgoodbut itrsquosnotausefulconcept When it comes to taking specific actions to make yourself dosomethingtheonlythingsyoucandoaremotivationNotdisciplineIrsquovechallengedpeopletocomeupwithadisciplineactionthatisnrsquotmotivationforyearsnowandnoonehasdoneitrdquo
Guidepost5StartSmall
Anyone who has picked up a new habit -- exercising three times a weekovercomingshynesshanginguptheirclothesimmediatelyaftertakingthemoff--realizeshowdifficultitistoinitiateanewbehavior
So take the time to start small -- donrsquot overreach donrsquot overshoot donrsquotovercommit Instead start small -- as small as possible -- and build on yoursuccessesYournewexerciseprogrammightbeginbywalkingfortwominutesthefirstdayAndwhiletwominutesmightappearinconsequentialtrustmeitrsquosnotFarmore important than the time invested is thepatterncreatedapatternthatmayjustmaybecomeahabitthatsticks
Guidepost6DonrsquotTurnaLapseIntoaRelapse
Howoftenhaveyoustartedanewhabitonlytoseeyourenergydissipateinjust a day or two At times like these itrsquos critically important to distinguishbetween a lapse and a relapse Trustme they are not the same In the bookldquoManagingYourMindrdquoauthorsGillianButlerampTonyHopeoffersthesewordsofwisdom
ldquoThegreatestpeoplewillbethosewhopossessthebestcapacitiescultivatedwiththebesthabitsrdquo
--JamesHarris
ldquoTheproblemwithhabitsisthattheyareautomaticwhichmeansthatuntil they are fully broken they can easily come back It can bedishearteningtohavemadeprogressinbreakingahabitandthentofindthatitisbackpossiblyinfullforceItiseasytothinkthatyouarebacktosquareoneeventhoughyouarenotIfyouhavemadeprogressonceyoucanmake progress again and the second time itwill be easier becauseyou have trodden the path before (yoursquove dug the hole) It is helpful tothinkaboutwhythelapseoccurredsothatyoucanlearnfromthisbutthe
mostimportantthingistorepeatthestepsthathelpedtoreducethehabitbeforeThekey tosuccess is tosee thepresentsetbackasa lapsenotarelapseThelapseislikefallingoffyourbikeifyoupickyourselfupanddustyourselfoffyoucancontinuecyclingalongrdquo
PickedUpAnyGoodHabitsLately
Ifyoursquoreinthemarketforsomenewhabitswhynotstarthere
diamsSmilingatpeopleyoumeetdiamsArrivingatplacesontimediamsListeningwithintentdiamsSayingpleaseandthankyou
diamsVisitingthedoctoranddentistforregularcheckupsdiamsLearninghowtorelaxdiamsKeepingapairoftennisshoesattheofficediamsBuildingyourconfidence(makeitahabit)
diamsBeingkind--toserversandtelemarketersdiamsPuttingthingsawayassoonasyouwalkinthedoordiamsExercising--therightamountdiamsLockingthecardoordiamsCreatingnewhabits
LookingforagreatlistofpositivehabitsTryDirkMathisonrsquosbooktitledldquoTheBookofGoodHabits -- 2000 simple and creative habits for the mind health safety sex love friendship andparentingrdquo
5-StepChallengeforCreatingaNewHabit
Challenge8ACreateaNewHabit5SimpleSteps
Yoursquove been thinking about it I know you haveYoursquod like tomakesomechangesinyourlifebutarenrsquotsurewheretostartorhowtogoaboutitWorrynotHerearefivesimplestepsthatwilltakeyouthere
Step1KnowWhatitTakes
It takes farmore thanskill tocreateanewhabit -- it takesknowledgeand desire as well Author Steven Covey frames the issue beautifullyexplaining thathabitsldquoconsistofknowledge skillanddesireKnowledgeallowsustoknowwhattodoskillgivesustheabilitytoknowhowtodoitanddesireisthemotivationtodoitrdquo
Step2SelectaSpecificHabit
Whencreatinganewhabit try tobe specificThehabitmay relate toyourfamilyyourworkyourhealthoryourpossessions--nomatterJustmakecertainthatthehabithasmeaningforyouandissomethingthatyouwouldclassifyasdesirable
Step3ThinkSmall
SuccessbreedssuccesssothinksmallthinkzerotoonePerhapsyoursquollbegin by practicing the piano for 30 minutes per week or devote 10minuteseverySaturdaymorningforajournalentryToolittleyousay
Inthebusinessofpersonalchangeitrsquosperfectlyclearthatthesizeofthechallengeisfarlessimportantthaninitiatingthechallengethatisintakingthat first stepEqually clear is that devoting a fixed time to nearlyANYtask--onadailyorweeklybasis--willproduceenormouschangesinthecourseofayear
Donrsquot believeme Then try thismini-challenge once aweek for thenextmonth call one person (yes just one) that you havenrsquot talked to inoveramonthGoaheadtryitForthenextfourSaturdaymorningsafteryoupouryourcupofcoffeeflipthroughyourphonebookandpickoutapersontocall(yesjustone)Iguaranteethatamonthfromnowyoursquollbeimpressedbyallthatrsquostranspired
Step4WriteItDown
Believeitornotoneofthemostcriticalstepsinachievingourgoalsistowritethemdown(pleaseseetheintroductorysectionongoal-setting--page149--titledldquoThePerfectReciperdquo)Thesimpleactofputtingpentopapersomehowdeepensourresolveandourcommitment
Step5RespectPhysiology
Patience is always an asset but rarely more so than when trying tochange our behavior Explains neuropsychologist Dr Michael GilewskiwiththeLomaLindaUniversityHealthSystem
ldquoAlthough multiple aspects of the brain are involved in anyactivity the[cerebellum]becomesour lsquolittle friendrsquowhenwe try toestablishahabit One-thirdof thebrainrsquosbillionsofneurons--cellsthatconductthebrainrsquosprimaryfunctions--aretightlypackedintothissmallsectionlocatedatthebaseofthebrainrdquo
ByanalyzingthefunctionofthecerebellumGilewskilearnedthattherersquos no neurological or psychological shortcuts available Heexplains ldquoNew habits are fragile and are nurtured by continuedsuccessinachievementDespitetheployofaTVormagazineadtoward a speedy health goal there is no quick way to establishhabitsgiventheirneurologicalandpsychologicalcomplexityByestablishing one healthy habit at a time each will become afoundationforthenextrdquo
Moreonhabitsdiams ldquoToo Many Bad Habitsrdquo (see Appendix Cpage195)and
diams ldquoRecruit Strong Partnersrdquo (see Appendix Dpage198)
TheAuthorrsquosFriendsShareTheirThoughts
In a bid to learn how others think the author assembled a panel of 30friends(psychologistsandsocialworkersamongthem)toanswersomeoflifersquosmostpenetratingquestionsExcerptsoftheiranswersappearbelow
TheauthoraskedhisfriendsDoyouoftenthinkaboutyourhabits
ldquoNot enough I donrsquot spend nearly enough time thinking about either -- creating positive habits oreliminatingnegativehabitsPerhapsthetimeIspendmostthinkingofeitherisSundaymorningSomehowthatrsquos triggeredbyattendingchurchWeird Iwould like to think I spendmore timeworkingon riddingmyselfofmynegativehabits--butthenIwouldhavetolookinwardlyandrecognizethosethatIhaveandthatrsquosascarythought
ldquoButseriouslywewouldreally like toaccomplishsuch-- riddingourselvesofnegativeorbadhabitsandmoreimportantlybuildupongoodones
ldquo[Irsquod say that I spend] 60ofmy time dealingwith negative habits and 40on creating new goodhabitsrdquo--MickeyF
ldquoJustaquickthought--andthatisthatitseemstomethewordroutineisnowusedasthepositivesideofhabitrdquo--KarinU
ldquoGoodhabitbadhabitwhoputthevalueonthemIfwedothemtheyrsquoreoursarenrsquottheyAndbecausetheyareourshavenrsquotweinsomefashiondecidedtokeepthemImustadmitIdonrsquotspendmuchtimeatallthinkingabouthabits
ldquoWhoHowcanIdetermineifthisbehaviorisalsquonewhabitrsquoAtwhattimediditbecomesomethingotherthansomethingIrsquomtryingandbecomeahabitIsitahabitwhenIcanrsquotresistitanymoreIrsquomforeverpickingupnewthingstodoIfIrepeatthemaretheyhabitsrdquo--NatE
SmokingldquoThis[smoking]habitis[oldanddearandprecioustome]IwillgrantherethatIhavestoppedsmokingnowandthenforafewmonthsatatimebutitwasnotonprincipleitwasonlytoshowoffitwastopulverizethosecriticswhosaidIwasaslavetomyhabitsandcouldnrsquotbreakmybondsrdquo
--MarkTwain
RulesforLivingWithOthers
Rule9
RespectPPIs(personalpreferenceitems)
ldquoMyideaofanagreeablepersonisapersonwhoagreeswithmerdquo
--BenjaminDisraeli
ItrsquosFridayeveningandthedinnerpartyconversationturnstoliteratureJusttwo days ago you finished reading ldquoThe Beckoningrdquo a novel of widespreadacclaimbutpersonaldisappointmentYoubeginsharingyourreservationswhena forceful personality interrupts and declares ldquoHow could you not like thatbookItwasrdquo
ItrsquosWednesdaynightatdinnertimewhenyourdaughterturnsdownanoffertotrythebroccolibits--forthe67thtimeYouinformherthatthebroccolibitsldquotrulyaredeliciousrdquoandexplain(again)thatldquoifyougivethemachancerdquoyoursquollldquofindoutwhatyoursquovebeenmissingrdquo
ldquoIhaveneverinmylifelearnedanythingfromanymanwhoagreedwithmerdquo
--DudleyFieldMalone
Itrsquos Saturday afternoon and yoursquove taken in a rare movie matinee Yoursquoreleaving the theatre reliving the magnificent performance when you overhearyour friend mutter ldquoWhat a waste of timerdquo Yoursquore stunned and quicklycontemplatewhether to 1 challengeyour friendwith a sharp-tongued ldquoWhatareyoutalkingaboutThatwasagreatmovierdquoor2smilerecallRule9andaskyourfriendwhattheydidnrsquotlikeaboutit
Rule9isaboutrespect--respectingotherpeoplersquospreferences(eginfoodclothing home decorations) other peoplersquos likes and dislikes (music booksmovies hobbies) andother peoplersquos choices (friendsmates lifestyles)Takentogether I call these PPIs or personal preference items though in truth PPIsrepresentmorethanjustldquoitemsrdquotheystandforpeopleandfeelingsaswell
The central notion underlying Rule 9 is that every human brain is uniqueEveryhumanbrainbenefitsfromuniqueconstructionanduniqueenvironmentalexposure each of us boasting more than a billion neural connections Thatrsquosseven billion brains roaming the planet each with a billion unique neuralconnectionsYoudothemath
NaturallyDifferent(orNaturallyDifferent)
HowuniqueareweImaginethatyouandyourclosestfriends--inamomentoffolly--agreetohaveyourprivatethoughtsrecordedforthenexttwohoursprovidinguswithaword-by-word thought-by-thoughtaccountofyourprivatemusingsIfyoucomparedeachofthetranscriptsitwouldquicklyillustratetheobviousthateachofusisradicallydifferentinhowwethinkwhatwefeelandhowwerecordlifersquosmoments
ldquoThereneverwasintheworldtwoopinionsalikenomorethantwohairsortwograinsThemostuniversalqualityisdiversityrdquo
--MichelEyquemDeMontaigne
But thoughweaccepthumanldquodifferentnessrdquoasnaturalweoften lapse intobelievingthatotherpeopleshouldlikewhatwelike
ldquoIcanrsquotbelieveyoudonrsquotlikethatsongrdquo
thinklikewethink
ldquoWhydoyouwanttogothererdquo
andfeellikewefeel
ldquoThatshouldnrsquotbotheryourdquo
Howunrealistic
LetrsquosfaceitWersquoredifferentWehavedifferentopinionsdifferentlikesanddifferentfeelingsthanourspouseourchildrenourparentsourfriendsandourpeersWhynotacceptenjoyandrespecteachotherrsquosPPIs
Naturally there are times when we try to pull others into our ldquocircle ofpreferencerdquo and in largemeasure thesemoments are harmless For examplewhenweturnonourfavoriteradiostationinthecarweoftenencouragefellowpassengerstoldquogiveitatryrdquoinhopesthattheyrsquollcometolikeitWhentheydowe rejoice knowing thatwe share another bond togetherButwhenwe donrsquotagree--onTVshowsrestaurantsandpolitics(donrsquotgetmestarted)--weoftenoverreactandfailtocelebrateourdifferences
ldquoIdonrsquotunderstandyouYoudonrsquotunderstandmeWhatelsedowehaveincommonrdquo
--AshleighBrilliant
NowIrsquolladmitthatifyoulivewithotherpeoplethetemperatureinthelivingroomandthecolorofthewallpaperarebonafideissuesforpublicdebateButifyou stop to actually think about other peoplersquos personal preferences you soonrealizehowfewaffectusdirectlyYoumightnot like thecolorof theirshoestheir taste in undergarments their choice inmusic or their culinary style Butwhatdoesitreallymatter
Thesolution issimpleR-E-S-P-E-C-TRecently Iordered threeappetizersfordinner insteadof the traditional appetizer and entreacuteeNaturallymychoicehadnodirectimpactonthosewithwhomIwasdiningbutitcertainlyleftthemuncomfortablewithmychoice
OurFragileEgo
Whydopeoplespendsomuchtimeconvincingotherstoagreewiththemtoconcurwith their choices andopinionsPsychologists point to our fragile egoandexplainthatwhenothersagreewithustheyvalidateouropinionsandleadustofeelmoreconfidentmoreself-assured
Challenge9AR-E-S-P-E-C-T=T-C-E-P-S-E-R
Respectofcourserunsbothways
Sowhensomeone
attacksyourfavoriteTVshow
knocksyourtasteinmusic
insistsyouldquoatleasttryrdquothevegetabledish
chidesyouforwatchingldquoGreaserdquoforthe32ndtime
criticizesyourchoiceinhobbies
sayssomethingsnideabouttheclothesyoursquorewearing
TellthemtorememberRule9
Andwhenyoursquorethepersonwho
attackssomeonersquoschoiceinentertainment
denouncesapersonrsquoschoiceinfriends
mocksafriendabouttheirtasteinmusic
criticizesapersonrsquoschoiceinhobbies
insistsyourfriendtrythechickensoup
TellyourselftostopThenapologize
ldquoMyopinionmyconvictiongainsimmenselyinstrengthandsurenesstheminuteasecondmindhasadopteditrdquo
--Novalis
Fair enoughWepull others into our ldquocircle of preferencerdquobecause it feelsgoodButwhenyoursquorethepersonbeingcriticizedwhenyouropinionsarebeingrebukedwhenyourPPIsarebeingdenounceditdoesnrsquotfeelparticularlygoodInfactitfeelskindofirritatingnottomentionintrusiveandunnecessary
GranteditrsquosadelicatebalancebetweenlegitimatelyexpressingonersquosopinionandcriticizinganotherrsquosExamplesayyoursquoreshoppingwithyourspouseforafloorcoveringandyouspotanappealingdesignYoushareyouropinionyouenthuse and exalt but your spouse with their own unique inclinations anddispositions rebuffs the selection and declares the design not to their likingWhattomakeofthisever-familiarsituation
Remember that respect does not mean agreement Respect means respectRespectmeans acknowledging that another person feels differently from yourespectmeansaccepting thatanotherpersonfindscertain itemsappealingeventhough you might not Sadly when two parties disagree they often fail tomaintain their respect for each otherrsquos opinion -- they lapse into attacking theotherrsquospositiontheirchoiceorpreferenceinferringthattheiropinionisoflittleworthoflittlevalue
ldquoYoucanalwaystellwhenamanrsquoswellinformedHisviewsareprettymuchlikeyourownrdquo
--LouisMorris
Foracoupleselectingacarpetofmutualdesirecanbeadelicateprocessofnegotiationastwomindsstrivetofindanitem--aPPI--uponwhichtheycancomfortablyagreeThechallengeistomaintainrespectforeachotherrsquosopinioninthemidstofanongoingnegotiation
TypicallyRule9facesitsgreatesttestsinmarriageanditrsquoseasytoseewhy--sharingisacentraltenetofthespousalrelationshipandthesharingchallengesareomnipresentButRule9istestedineveryrelationship--picturetwofriendsheadingdownthehighwayonaweek-longvacationSoontheyrsquollhavetosharetheir music then agree on a lunch stop a hotel and a sight-seeing scheduleRelationships are the perfect test-bed for practicingRule 9 offering countlessopportunitiestorespectandmeldPPIs
HowCanYouEatThatForBreakfast
Granted most violations of Rule 9 are light fare as when someone asksldquoHowcanyoueatpizzaforbreakfastrdquoWhattheyrsquorereallysayingofcourseisldquoI canrsquot conceive of eating pizza for breakfastHow can yourdquoCertainly thistypeofldquoPPIChallengerdquoisneitherlife-norego-threateningnonethelesspeoplewho violate Rule 9 in the kitchen tend to violate it in the bedroom and theofficeandthecommunitycenternottomentionthepeacetableinGeneva
The bottom line Respect PPIs no matter how heavenly no matter howmundaneWhenyourespectanotherpersonrsquosPPIs--andacknowledgethattheiropinion is of equal weight -- you have taken a major step toward humanacceptance
ldquoImustrespecttheopinionsofothersevenifIdisagreewiththemrdquo
--HerbertHLehman
Sothenexttimeyouhearsomeonebegintheirsentencewith
ldquoIcanrsquotbelievethatyourdquo
ldquoHowcouldyourdquo
ldquoYoucanrsquotpossiblyrdquo
justsmileandtellthemthatitrsquosamatterof(personal)taste
TipSheetThinkBodyParts
IfyoursquorestrugglingtorememberRule9trythesethreesimpletips
Tip1AllPalettesAreNotAlike(tastenoevil)Children know this already Parents offer them food extol the foodrsquos
virtues (its taste its nutritional benefits) but often fail to recall that theirchildrsquospaletteisnotthesameastheirsFoodsthatparentslovesimplymaynot work for younger still-maturing palettes Throughout life wersquoreforeverconfrontingtheincongruousnotionofpaletteuniformityExampleyourfriendordersclamchowderforlunchandafterdelightinginthetasteoffers you some You try a spoonful grimace and gracefully slide thespoon across the table If your friend rejoinswith ldquoYoumeanyoudonrsquotlike it Itrsquos deliciousrdquo then theyrsquore suffering from a case from APU(AssumedPaletteUniformity)Bekind
Tip2AllEyesAreNotAlike(seenoevil)Holdupafirstgraderrsquosdrawingandasktheyoungonewhatsheldquoseesrdquo
Inevitably she sees thingswe canrsquot imagine pictureswe canrsquot envisionTip2 canbe readboth literally (ldquoseeingrdquo amovieor ldquoreadingrdquo a book)and figuratively (ldquoseeingrdquo the special qualities inside a person) becauseeach personrsquos eyes see the world differently through different lensesdifferent screensEach personrsquos uniqueway of seeing affirms the simplenotion thatouropinionsourdecisionsandourfiltersareunique Instead
ofattackinganotherpersonrsquosPPItrytoenvisionhowtheotherpersonseesthetopicorseesthepersonYoumayjustbesurprised
Tip3AllEarsAreNotAlike(hearnoevil)WelistentothesamemusicbutweldquohearrdquodifferenttunesWelistento
ourchildrentoourparentstoourfriendstoourneighborsbutweldquohearrdquodifferentthemesForthemostpartourearslookthesamebutourauditorytracksarenotLearningstyleresearchsupportswhatweknowintuitively--thateachpersonrsquosbrainchemistryisvastlydifferentfromourneighborrsquosthatsomeofusreceiveinformationmoreeasilythroughourauditorytrackthan through our visual or kinesthetic track Lo inside we are builtdifferentlythoughweappeartolookthesame
TheAuthorrsquosFriendsShareTheirThoughtsIn a bid to learn how others think the author assembled a panel of 30friends(psychologistsandsocialworkersamongthem)toanswersomeoflifersquosmostpenetratingquestionsExcerptsoftheiranswersappearbelow
TheauthoraskedhisfriendsDoyourespectPPIs
AuthorrsquosnoteIposedthreeldquosituationsrdquotomyfriendsthenaskedthemldquoCanyourelaterdquoBelowarethesituationsandtheircomments
Situation1Itrsquos Friday evening and the dinner party conversation turns to
literatureJusttwodaysagoyoufinishedreadingldquoTheBeckoningrdquoanovelofwidespreadacclaimbutpersonaldisappointmentYoubeginsharing your reservations when a forceful personality cuts in anddeclaresldquoHowcouldyounotlikethatbookItwasrdquo
Situation2ItrsquosWednesdaynightdinnertimewhenyourdaughterturnsdown
anoffer to trybroccolibits -- for the67th timeYou informher that
broccolibitsldquotrulyaredeliciousrdquoandexplain(again)thatldquoifyougivethemachanceyoursquollfindoutwhatyoursquovebeenmissingrdquo
Situation3ItrsquosSaturdayafternoonandyoursquove taken ina raremoviematinee
Yoursquore leaving the theater reliving the magnificent performancewhen you overhear your friend mutter ldquoWhat a waste of timerdquoStunned yoursquore left to decide whether to 1) challenge your friendwith a sharp-tongued response or 2 smile and askyour friendwhattheydidnrsquotlikeaboutit
ldquoYesYesandYesIthinkmostofussufferfromAPU(assumedpaletteuniformity)someobviouslymorethanothersSituation2wasconstantatthedinnertablewhenIwasgrowingupMymotherldquoIdonrsquotunderstandYouliketomatoesWhywonrsquotyoudrinktomatojuicerdquoldquoItrsquosdeliciousjusttryitrdquoThatwasenoughconvincingnot totryanythingevenif it lookedgoodApowerstruggleoftenensuesifwetrytoforceourpersonalpreferencesonothersalthoughitdependsonthesituation
ldquoIfafriendsuggeststryingsomething(toeatperhaps)wemighttaketheplungesoonerthanifitrsquosourparentbabysitteroldersiblingetc Itrsquosnotaboutwhetherwe likewantorare interested in thePP itrsquoswhoexpressesthepreferencethatdrivesourdecisionmuchofthetime
ldquoIfsomeonerecommendsamovietoyoudoesnrsquotitdependonwhodoestherecommendingastohowyoureceiveitAndhowtheydoit(Usuallywhotheyaredetermineshowtheydoit)
ldquoFarbettertogatheronersquoswitsandsaylsquoTellmeaboutitrsquowhensomeoneexpressesalikedislikeThatsendsthemessagethatwevaluetheiropinionratherthantryingtobringthemaroundtoourwayofthinkingWelearnnothingifwetakeovertheconversationotherthanthefactthatwecanarticulateourownpreferences
ldquoI do think that there are times when it is appropriate and even important to express our opinionhoweverforexampleifyourchildcomeshomefromapartyandtellsyouthateveryonewasdrinkingYoumightsaylsquoHowdidyoufeelaboutthatrsquooryoumightsaylsquoThatrsquosdisgracefulIknowyouwouldneverdothatrsquoSometimesthereisatimeandplaceforthelatterContextandtimingareeverythingrdquo--MarleyC
ldquoYesIcanrelatebutIthinktherearesubtledifferencesbetweenexchangeslikethisamongequalsandexchangeslikethisbetweenparentsandchildrenIthinkthatpartofaparentrsquoslsquojobrsquoistohelpkidsstretchandsometimesthatmeansintroducingthemtobroccolibitsrdquo--IleneF
ldquoWhatYoumeanotherpeopledonrsquotalwayshavethesametasteaslsquoIdorsquo
ldquoSituation1IfindmyselfespeciallytakingtoheartthisoneItmademethinkldquoThatrsquosjustwhatIhavedoneonmoreoccasionsthanIcaretothinkaboutGeeImustbeahugeboretofriendsattimesWhydoI
dothatIneedtostopandthinkmoreoftenbeforeIspeakrdquo
ldquoSituation2DonrsquotwealldothisonoccasiontoourchildrenIsnrsquotitalmostlsquosecondnaturersquotodosothinkingitwillonlybenefitthemimposingourlsquoeducatedwillrsquouponthemIhavememoriesofsittingatadinner tablewithmysister(I thinkIwasabout8orso)andhavingourmotherdecree thatwecouldnotmoveuntilweateourpeas(bothmysisterandIhadadistinctdislikeatthatageforpeas)NotthatitwasatraumaticmemorybutwhydoIrememberitsotothisdayrdquo--MickeyF
ldquoIcanrelateButitwasnotalwaysthusNot-so-many-years-agoIwouldreactbadlythinkingthatmyverybeingwaschallengedifsomeonedisagreedwithmeItwasasiftherewasoneset(andonlyoneset)ofreactionsIfminedisagreedwithanotherrsquosboyImustbestupidlsquocauseIpickedthelsquowrongrsquoone
ldquoMy advancing years have given me a different perspective If so inclined Irsquoll carry on a detacheddiscussiontryingtohearwhytheother[person]likeddislikedthebookandexpressmyviewsSometimesIrsquollremainsodetachedIwonrsquotjointhefrayButIdoallowthedifferentlsquopalatersquoevenforme
ldquoWiththebroccoliIDOenterthatoneNottoforcethepalatetochangebuttogetthekidtotryTheymayNOTlikebroccoliIdidnrsquotuntilIreached30MybottomlineisthatIwillrespectthekidrsquosopinionifitisbasedonfactorexperienceIwillbelessreceptiveifitisbasedonprejudice(IsmyfeelingaboutthisdifferentforkidsthanadultsProbablysoIrsquolltryhardertolsquoadjustthepalatersquoofachildthanofanadult)rdquo--NatE
HowArgumentsandWarBeginldquoWhileitseemssofundamentaltorespectotherpeoplersquosPPIsIfinditaconstantstruggletounderstandwhyanyonecoulddisagreewithmyownviewsandbiasesIntellectuallyIpraiseourdifferences(Icanrsquotimagineaworldwhereeveryonewasthesame)butonapersonallevelIoftenchallengeanyopinionthatdiffersfrommyownIguessthatrsquoshowargumentsandwarsbeginrdquo
--RonTaylor
Rule10
AvoidUSSs(unsolicitedsuggestions)
ldquoThebestadvisershelpersandfriendsalwaysarenotthosewhotellushowtoactinspecialcasesbutwhogiveusoutofthemselvestheardentspiritanddesiretoactrightandleaveustheneventhroughmanyblunderstofindoutwhatourownformofrightactionisrdquo
--PhillipsBrooks
ldquoWhydonrsquotyoutellhimitrsquosoverrdquo
ldquoMaybeyoushouldcallthedoctorandcheckitoutrdquo
ldquoJusttellthemyoursquorefedup--justquitrdquo
ldquoNoonewantsadviceonlycorroborationrdquo--JohnSteinbeck
WelcometothefieldofSuggestologythescienceofadvicepersuasionandexhortationAspracticingsuggestologistseachofusoverthecourseofadayofferscountlesssuggestionstofriendsandfamily
--wetellthemwhattosay(ldquoJusttellhimthatyoursquorenothappyrdquo)
--wetellthemwhattodo(ldquoGoaheadcallherrdquo)
--wetellthemhowtothinkandhowtofeel(ldquoDonrsquotletthatbotheryourdquo)
Wedispenseadvice in the lunch roomat thegrocery storeand thekitchentableWerarelyshyfromtellingothersexactlywhatwethinktheyshoulddoorthinkorfeel
ButareoursuggestionswelcomeAretheyappreciated
SuggestionsoftenareunwelcomeintrusionsinaconversationWhenapersonshares their frustrationson the job theydonrsquotnecessarilywant someone to tellthem that itrsquos time to start looking for a new oneWhen a person is havingtrouble ina relationship theydonrsquotnecessarilyneedsomeone to tell themthatitrsquos time to find a newmateAndwhen a person is disappointed from a poorshowing -- in the boardroom or the ballfield -- they donrsquot necessarily needsomeonetotellthemwhattodothenexttimearound
ldquoAdviceisseldomwelcomeandthosewhowantitthemostalwayslikeittheleastrdquo
--LordChesterfield
Therearetimesofcoursewhenoursuggestionsarewelcomewhenapersonseeksour advice our help our counselBut toooftenwe fail towait for thequestionweneglecttowaitforthepersontoaskldquoWhatdoyouthinkIshoulddordquo Insteadwe barge ahead and dispense ourwisdom neglecting to let theperson finish venting or create a solution on their own We are in a wordimpatient
TheSSExchange(StatementSuggestion)
OurimpatiencemanifestsitselfinwhatIcalltheldquoTheSSExchangerdquo--thatisaconversationalsequenceinwhichaStatementisfollowedbyaSuggestion
Forexamplewerespondtoastatement
StatementldquoIcanrsquotstandmybosshersquossuchajerkrdquoSuggestionldquoWhydonrsquotyouquitandmoveonrdquo
Remember
diams When people complain they donrsquot necessarily want a solutionSometimestheyjustwanttocomplain
diams When people are troubled they donrsquot necessarily want a solutionSometimestheyjustwanttobeheard
diams When people worry they donrsquot necessarily want you to solve itSometimestheyjustwanttoworryoutloud
insteadofwaitingforthequestionIfwewaitedlongenoughaquestionmayemerge
QuestionldquoMybossisajerkdoyouthinkIshouldleaverdquoSuggestionldquoYesIthinkyoursquollbehappiersomeplaceelserdquo
EachofusisfamiliarwiththetheldquoSSExchangerdquoalternatelydispensingandreceivingunsolicitedsuggestions(USSs)ThetruthisthattheldquoSSExchangerdquoisso deeply imbedded in our conversational style that we often donrsquot recognizehowoftenwedeliverandreceivesuggestions
ldquoToofferamanunsolicitedadviceistopresumethathedoesnrsquotknowwhattodoorthathecanrsquotdoitonhisownrdquo
--JohnGray
AttimestheSSExchangeisquiteharmlessthesuggestionbenign
StatementldquoItwassoannoyingIhadtowaitoveranhouratthedoctorrsquosofficetodayrdquoSuggestionldquoWhydonrsquotyouswitchdoctorsIneverhavetowaitrdquo
ButwhatifyoulikeyourdoctorWhatifyoujustdonrsquotlikewaiting
Orimaginethatyoursquoreouttodinnerwithfriendswhenyoudeclare
Statement ldquoI canrsquot stand the traffic It was backed up for 5 miles thismorningrdquo
SuggestionldquoWhydonrsquotyou take thebus Itrsquosairconditionedand itrsquoscomfortablerdquo
ButwhatifyouenjoydrivingyourcarWhatifyoujustdonrsquotlikethetraffic
Suggestionsflowfreelyfromourlipsandfromthelipsofothersandtobefairtheyrsquoreusuallywell-intentioned(ldquoIjustwantedtohelprdquo)ButimaginejustimagineifwewaitedforourfriendstoaskthequestionbeforeweofferedouradviceAclosefriendofmineonceremarkedldquoWowwhataradicalconceptactuallywaitingforsomeonetoaskforadvicebeforeofferingitrdquo
ldquoMostpeoplewhoaskforadvicefromothershavealreadyresolvedtoactasitpleasesthemrdquo
--Knegge
From time to time friends and familymemberswill ask you a question (Ipromise)willseekyouradviceForexample
QuestionldquoDoyouthinkIshouldapplyforthejobrdquoor
QuestionldquoWheredoyouthinkweshouldgoforvacationrdquo
AttimeslikethesegoforitButwhenyourfriendstartscomplainingabouttheirjobtheirlovelifetheirachesandpainstheirtennisgametheirneighbors--trywaitingforthequestionbeforeofferingareadysolutionToooftenwefailtopauseandinourrushtohelptoinstantlymakethingsbetterwesuggest
CanYouWait(itrsquostoughIknow)
Rule10urgesustowaitforthequestiontosimplylistentoafriendairtheirfrustrationsIndulgethemDonrsquottrytofixthingsJustlisten
StatementldquoItwassoannoyingIhadtowaitoveranhouratthedoctorrsquosofficetodayrdquoResponseldquoThatmusthavebeenreallyfrustratingespeciallywhentheypressyoutoarriveontimerdquoor
StatementldquoIcanrsquotstandthetrafficwhenIrsquomdrivingtoworkrdquoResponseldquoThatrsquostheworstisnrsquotitSittingintrafficlikethatrdquo
ByrespondingwithoutsuggestingwehonorourfriendsandourfamilywemakethemfeelmorewholemorevaluedThisisnrsquottosaythatallsuggestionsaremalevolent theyrsquorenot theyusually flow fromkindnessoutofagenuinedesire to help friends and family to ease their angst But too often we giveanswersbefore therearequestionsand in sodoingweerodenotevolveourrelationships
ldquoHewhocantakeadviceissometimessuperiortohimwhocangiveitrdquo
--KarlVonKnebel
Irsquom certain that you could name one or two people who are compulsiveUSSersthatispeoplewhoarevirtuallyincapableoflisteningwithoutofferingtheiropinionMenareparticularlyskilledatthis(butbynomeansarethesolepurveyors)offeringadviceinplaceofbeinganattentivelistener
ParentsLivingintheLandofUSS
ParentsateveryageareadeptatofferingUSSs(onemorningonthewaytoschoolIasked14-year-oldOliviatorecallanyrecentUSSfrommylipsittookherlessthantwosecondstorecountmylatest)AsparentsweliveintheLandofUSSforgoodreason--wecareaboutourchildrenwesufferwhentheyhurt(either emotionally or physically) and we worry about their future Thiscombinationofcareandworrymakesitdifficultattimesnearlyimpossibletowatcherranthabitswithout injectingadviceButasaruleUSSsareunwantedintrusionsintotheirlivesandareprobablyworthavoiding
SomeUSSsaredirectldquoWhy donrsquot you call the teacher and ask her about some extra creditprojectsrdquo
WhileothersaremoresubtlexsldquoAreyouinterestedinreadingthisarticlerdquo
ButsubtleordirectaUSSisstillaUSSInitsplacetryutteringthesefiveunambiguouswordsldquoWouldyoulikeasuggestionrdquo
ldquoThetruesecretofgivingadviceisafteryouhavehonestlygivenittobeperfectlyindifferentwhetherit
istakenornotandneverpersistintryingtosetpeoplerightrdquo
--HannahWhitallSmith
From time to timemywifeRoeand Iwillpose thequestion tooneofourdaughtersInvariablytheyrsquollsayldquoSurewhatisitrdquoButonoccasionwersquollhearacurtldquoNothankyourdquoWhenIhearthesewordsIusuallysmileinsidebecauseIknowthatwithinasecondortwotheyrsquollrecantandsaysomewhatderisivelyldquoOK go ahead what is itrdquo Then we laugh and debate which role is moredifficult having a suggestion and not being able to share it (itrsquos hard believeme) or choosing not to hear a suggestion that someone has for you Case inpoint just lastnightwhile in thekitchencleaningupNataliewassharing thetrials and travails of the daywhen I offered ldquoWould you like a suggestionrdquoWithoutblinkinganeyeshe saidldquoNo thankyourdquoandnow24hours later IcanrsquotrememberwhatIwantedtosuggest
InPractice
In theory the concept is irrefutable -- a person should wait for a questionbeforeofferingananswerBut inpractice itrsquosextraordinarilydifficultDay todaymomenttomomentwersquoresobusysharingourviewoftheworldwersquoresoanxious to speak that we stop listening and too often jeopardize our mostpricelessrelationshipsSotonighttakeRule10tothedinnertablewithyouJustasuggestion
Challenge10AHowLongCanYouWait
SuppliesneededdiamsOnestopwatchdiamsTwoearsdiamsPlentyofpatience(besuretobringthatwithyou)
Later today or perhaps sometime this week Irsquod like you to try thisthree-stepexperimentIpromiseitwonrsquottakebutaminuteortwo
Step 1 Select a conversation to ldquowatchrdquo The conversation can bebetweenyouandyourspouseyouandafriendyouandaworkassociateor you and your child But yoursquore definitely one of the two primarycharactersThatrsquosamust
Step2AssoonastheconversationbeginspressyourstopwatchYourchallengeSeehowlongtheconversationgoesbefore thepersonactuallyasksyouaquestionaboutwhattheyshoulddo
Step3StopthestopwatchthemomentthepersonasksforyouradviceForexampleifthepersonsays
ldquoWhatdoyouthinkIshoulddordquoorldquoWhatwouldyourecommendrdquoorldquoDoyouthinkIshouldgoaheadrdquo
stop the stopwatch The challenge is over Yoursquore now free todispensetheadvicethatyoursquovebeenholdinginsideButpleasedonrsquotcheatBecauseiftheotherpersonasks
ldquoWhathaveyoubeenuptordquoorldquoHowrsquosthejobgoingrdquoor
ldquoAreyoustillplayingtennisrdquo
that doesnrsquot count Sure they asked you a question but itwasnrsquotabout them it was about you So no points Oh and remember to bringsomeextrabatteriesforyourstopwatchYoujustmightneedthem
TheAuthorrsquosFriendsShareTheirThoughtsIn a bid to learn how others think the author assembled a panel of 30friends(psychologistsandsocialworkersamongthem)toanswersomeoflifersquosmostpenetratingquestionsExcerptsoftheiranswersappearbelow
Theauthoraskedhisfriends
DoyoureceivemoreUSSsthanyoudeliverAndwhatrsquosyourratiothatisdeliveringvsreceiving
ldquo60Deliverer(wow)Thatcausedalsquoback-uprsquoinmypsycheandIhateUSSsnormallyThatwouldmeanIreceive40ofthetimecorrectEitherwayitrsquostoomanytoooftenImusttryandcurbmy(self)rdquo--MickeyF
ldquoDeliverervsRecipient80-20rdquo--GailC
ldquoIdeliverasmuchasIgetInotherwordsitrsquosasannoyingreceivingthemfromotherpeopleasIrsquomsureIamgivingthemButIjustcanrsquothelpitIreallybelievethatpeoplecangainfromotherpeoplersquosinsightsintothingsortheirjustsimplylsquoknowingbetterrsquoorknowingmoreaboutasubjectrdquo--CaroleE
ldquo40-60atthistimeWhenmychildrenwereyoungeritwasprobablytheoppositerdquo--MarleyC
ldquoGiven the nature of employment motherhood participation in a family unit and socializtion withfriendsIwouldventuretosaythatIreceiveasmanyUSSsasIdeliverThebalanceofthetwomustbefairlyevenbecauseIcannothonestlysaythatIamnotoverburdenedbysuggestionsfromothersnordoIfeelcompelledtolsquogivemytwocentsrsquotoooftenwithoutinvitationrdquo--KathyD
ldquoIhave learned tocutwaaaaybackonUSSs Iused tobea9010give-to-takeperson Ibelieve Iamunder5050nowAndItrytowaituntilaskedbutoldhabitsdiehardrdquo--CarlE
ldquoMyUSSratio (deliverreceiver) isprettyhighMaybe8020Myposition (asexaltedpublic servant)almostrequiresmetogiveadvicewhileshieldingmefromotherstellingmewhattodo(thoughtheyrsquoreundoubtedlytalkingbehindmybackgivingveryexplicitadvice)
ldquoInfairnesstomyselfIdofindIaskldquoDoyouknowwhatyoursquoregoingtodoorhowyoursquollhandle___rsquoThisquestionwillprecedeanofferofaUSS(lsquoWouldyoulikearecommendationrsquo)andthosewhoknowmemayaccepttheUSSortheymayrefuseButIdogivelsquoemalotrdquo--NatE
Rule11
Listen
ldquoThebestwaytopersuadepeopleiswithyourears--bylisteningtothemrdquo
--DeanRusk
Firstashortquiz
Q1Howmanywordsaminutedoestheaveragepersonspeak
a)50b)75c)100d)125e)150
Q2Howmanywordsaminutecanthehumanbrainprocess
a)100b)200c)300d)400e)500
Q3Whenyouwereinschool(gradesK-12)whatpercentageoftimedidyouspendlearningeachofthefourcommunicationskills
Reading_____Writing_____Speaking_____Listening_____TOTAL100
ldquoTheolderIgrowthemoreIlistentopeoplewhodonrsquottalkmuchrdquo
--GermainGGlien
Itrsquos a biological fact our brains have an enormous capacity to listenLinguistsmaintainthattheaveragehumanbeingspeaksatarateof125wordsa
minutebutiscapableofprocessingupto500wordsaminuteWhythenarenrsquotwebetterlisteners
ldquoThegreatestgiftyoucangiveanotheristhepurityofyourattentionrdquo
--RichardMoss
Tobefairlisteningisnrsquottheonlythingthatwersquoredoingwhenahumanbeingspeaks to us Our mind is busy deciphering (words and phrases) evaluating(what thepersonhas to say)preparing (how to respond)anddaydreaming (inresponsetovisualauditoryandemotionalcues)Nonethelesswithabiologicalgap of 375 words per minute there seems to be plenty of mental room todecipherevaluatepreparedaydreamandlistenWhythenarenrsquotwebetter
Listening101
TheanswermaylieineducationalprioritiesThesimpletruthisthatweasaculturedevotepreciouslittletimetolisteningInsteadattentionandpraisearelavished on its more heralded communication siblings -- reading and writingFewwouldargueforadiminutionofattentionto theseskillsbecausetheyarecriticalaswellButwhichcommunicationskilldoweusethemostListeningofcourseSowhynotspendacoupleofminutesnowandagain teachingourkidshowtoimprovethisskill
ldquoLetothersconfideinyouItmaynothelpyoubutitsurelywillhelpthemrdquo
--RogerGImhoff
World renowned author M Scott Peck wonders too as expressed in hiswidelyacclaimedTheRoadLessTraveled
ldquoWe spend an enormous amount of time listening most of which wewastebecauseon thewholemostofus listenverypoorlyAn industrialpsychologistoncepointedouttomethattheamountoftimewedevotetoteaching certain subjects to our children in school is inverselyproportionaltothefrequencywithwhichthechildrenwillmakeuseofthesubjectwhentheygrowupThusabusinessexecutivewillspendroughlyanhourofhisdayreading twohours talkingandeighthours listeningYet inschoolwespenda largeamountof timeteachingchildrenhowtoread a very small amount of time teaching them how to speak and
usuallynotimeatallteachingthemhowtolistenIdonotbelieveitwouldbeagoodthingtomakewhatweteachinschoolexactlyproportionaltowhat we do after school but I do think we would be wise to give ourchildrensomeinstructionintheprocessoflistening--notsothatlisteningcanbemadeeasybutratherthattheywillunderstandhowdifficultitistolistenwellrdquo
AnyBooksonListening
OnarecenttriptothebookstoreIaskedtheinformationclerkldquoExcusemewheremightIfindsomebooksonlisteningrdquoShelookedpuzzledandafterpausingformorethanamomentsaidldquoFranklyIdonrsquotknowLetmecheckwithsomeothersandgetrightbacktoyourdquoImaginehowdifferentlyshemighthavereactedhadIaskedherforsomebooksonwriting
ldquoTruelisteningtotalconcentrationontheotherisalwaysamanifestationofloverdquo
--MScottPeck
TheKeytoAllRelationships
ListeningisamonglifersquosmostpreciousskillsbecauseitrsquosthelifebloodofallrelationshipsFromtimetotimeourdaughterswillsharethattheywishtoraisetheir children in the samemanner inwhichRoe and I have raised them (theyusually share this mind you when theyrsquore asking for money or a curfewextension)Wetellthemthatparentingissimpleandboilsdowntotwosimplewords--listeningandlove
ldquoWhenIamgettingreadytoreasonwithamanIspendone-thirdofmytimethinkingaboutmyselfandwhatIamgoingtosayandtwo-thirdsabouthimandwhatheisgoingtosayrdquo
--AbrahamLincoln
Tomebeingagoodparentmeanslisteningtoyourchilditmeanslisteninglongenough tohearnot just theirwordsbut theirmeaning Itmeans listeningwithyoureyesaswellasyourearsandkeepingyourlipspursedlongenoughto
letthemhavetheirmomentorperhapstwoorthreemomentsGoodnessknowswersquoll haveourmoment soon enoughThe fact is the longerwe can resist thetemptation to comment suggest or control the more wersquoll learn about ourchildrenandourselves
Naturally the benefits of listening extend well beyond parenting listeningnourishes marriages and strengthens friendships helps build profitablebusinessesandcreatesvibrantcorporateteams
The benefits are boundless which is why Rule 11 urges us to listen withdesire and intentwith heart and soulWhenwe listen -- truly listen -- to ourspouseourchildrenourfriendsourparentsoursiblingsoureldersouryouthandourpeers--weweavethefabricoflifeitself
How do we become expert listeners Explains Donald L Kirkpatrick ofKirkpatrickPartners
ldquoEverypersonIworkwithknowssomethingbetterthanmeMyjobistolistenlongenoughtofinditanduseitrdquo
--JackNichols
ldquoImproved listening skills will not necessarily result in improvedlisteningWemustapplytheseskillsWemustbeconvincedthatitpaystolisten The combination of desire (Iwant to listen) effort (Irsquom going towork at it) and skill (I know how to do it) will result in improvedlisteningrdquo
TheChoiceIsYours
ToKirkpatrickrsquostriadofdesireeffortandskillIofferafourth--awarenessBeforewecanimproveourabilitytolistenwemustacknowledgethatlisteningisachoicethateverytimewedecidetospeakwechoosetostoplisteningTheconcept sounds so simple yet it stands at the threshold of every humaninteraction Naturally there are times when we try to do both though ourattempts are often cut short by a brusque word from the teacher as in ldquoMrFeinbergifyoursquoretalkingtoMsTrumboltyoursquorenotlisteningtomerdquo
Howmuchchoicedowehave
Ifyouaskedadozenfriendshowmuchchoicetheyhaveaboutwhattothinkor how to feel yoursquod engender a dozen opinions But when we talk aboutlisteningthecaseisclear--listeningisachoiceplainandsimple
Tobehonestknowing that Ihaveachoice -- inevery interaction ineverysituation--ismorethanalittleconfrontingKnowingthatIhaveachoicemakesitmoredifficulttotellmyselfldquoIjusthadtotellherhowIfeltrdquoorldquoIjusthadtotellhimwhatwasonmymindrdquoWhena familymemberorclose friendsayssomethingthatIfindobjectionableIcanchoosetosaylittleornothingatallInshortthechoiceexistsThesadpartisformoreyearsthanIcaretorecountIneverknewthechoicewasmine
ldquoAsfriendswedonrsquotseeeyetoeyebutthenwedonrsquotheareartoeareitherrdquo
--BusterKeaton
Soremember
bullWhenyouhearsomethingthatupsetsyou--choosetolisten
bullWhenyouhearsomethingthatyouobjectto--choosetolisten
bullWhenyouhearsomethingthatyoufindterriblyillogical--choosetolisten
AndrememberbychoosingtolistenyoursquorenotwaivingyourrighttospeakNoyoursquore justchoosingnot tospeakat thatspecificmomentLaterwhenthelisteningisoverafteryoursquovetoldtheotherpersonthatyouneedtimetoreflect(ldquoIneedtothinkaboutwhatyoujusttoldmerdquo)therewillbeplentyoftimetospeakPromise
Finalnotelisteningmaynotbetheeasiestskilltoimprovebutitjustmightbethemostvaluable
MoreonlisteningdiamsAppendixEldquoHowGoodaListenerAreYourdquo(p200)diamsAppendixFldquoTheHumanTranslatorrdquo(page205)diamsAppendixGldquoWillYouPleaseJustListenrdquo(p207)
Challenge11ALendAnEar
Pleasefindatipthatworksforyouandlendanear1
Tip1Listennon-judgmentally
Tip2Attempttoidentifytheunderlyingfeelings(ldquoItsoundslikeyoufeltdisappointed rdquoandldquoHowdidyoufeelwhenrdquo)
Tip3Listenwithempathyfocusonfeelings
Tip4Showunderstandingandconnection(ldquoIunderstandrdquoldquoIseerdquoldquoIknowhowyoufeelrdquoandldquoIhavefeltthatwaytoordquo)
Tip5Clarifyandparaphraseparticularlythefeelings(ldquoSoyoureallyfeltinsultedisthatitrdquo)
Tip6Donrsquotjudgewithyourbodylanguageorfacialexpressions
Tip7Donrsquotshowdisapproval
Tip8Donrsquotspendyourtimeldquopreparingyourresponserdquo
Tip9Donrsquotinterruptevaluateorjumptoconclusions
Tip10Useeyecontact
Tip11Showinterestbynoddingldquouhhuhsrdquoetc
Tip12Allowlongpausesbeforeaskingquestionsbepatient
Tip13Giveyourfullattentionstopothertasks
Tip14Avoidldquoscenerdquostealingadvisinginterrogatingldquosendingsolutionsrdquocorrectingdebating
Tip 15 Remember that listening to either a child or adult helps them feel heard understoodimportantvaluedrespectedandcaredabout
TheAuthorrsquosFriendsShareTheirThoughtsIn a bid to learn how others think the author assembled a panel of 30friends(psychologistsandsocialworkersamongthem)toanswersomeoflifersquosmostpenetratingquestionsExcerptsoftheiranswersappearbelow
TheauthoraskedhisfriendsHowimportantislistening
ldquoItookacourseonlsquoEffectiveListeningSkillsrsquowhenIwasat[work]andtheoneitemthatstuckwithallthepeoplewhotookthecoursewasthatpeoplearelisteningatdifferentlevelsofattentionItbecameajokeinmeetingswhensomeonewouldbecomedistractedorwasnrsquotpayingattentiontoletthemknowthattheywerelisteningatadifferentlevelThecoursehadsomegoodskillsbutovertimepeopledidnrsquotusetheminthenormalcourseofbusinessIthoroughlyagreewiththeobservationthatskillsaretaughtinadirectinverseproportiontohowmuchweusethemrdquo--DanV
ldquoIdefinitelyagreethatlisteningisaskillandIthinkanacquiredoneAndindeedIrsquoveneverheardofacourseinlsquoListening101rsquoPersonallyIrsquomaverypoorlistenerandmostofthetimeIforgetthatIamThislackoflisteningabilitymayaccountformyobservationthatpeopleseldomreallyansweraquestionForexamplelsquoHowfarisitrsquolsquoNotfarrsquo rdquo--RonT
ldquoInmynewjobImanage25salesmenIhavespenttimewitheachofthemEveryoneofthemthinksthat their job is to say something to thecustomer thatwillmake thembuyWhen I askedeachof themprivatelytotellmeaboutonetimethattheywereabletolearnsomethingthatwouldallowthemtosolveacustomerrsquosproblemnotoneofthemcouldandmostdidnrsquotknowwhatIwastalkingaboutrdquo--BruceJ
ldquoIknowlittleaboutteachinglisteningskillsbutitseemstomethatlisteningishalfconversingTheotherhalfisresponse--areyouawakeAliveSothetrickhasgottobetogeteveryoneinvolvedintheconversationandeveryonehastolistenandrespondtoeveryoneelseallthetimeIncomputersystemsthefeedbackiscalledaninterruptandifthecomputermustcompleteitsoperationbeforeitcanbeinterrupted--vssomebodyjustpulledtheplug--itiscalledadelayedinterruptAvariationofthisisusedwithgroupresponsesystemswherefolksusecomputerstorespondtooneanotherandthegroupTwoormorepeoplecanrespondatthesametimebutitdoesnrsquotinterruptanyone
ldquoListeningskillsareusefulbutwithouttheabilitytorespondwherearewegoingAtestisonewaytogetaresponsebutbythetimethetestisgiventheopportunityformeaningfuldialogueislostNotetakingkeepsyoubusyandmayhelpinstudyingforatestbutitdetractsfromengagementwiththespeakerAllIknowhowtodoislistendemonstratetothespeakerthatIunderstand(ornot)--usuallybyrephrasingwhatIheardandoraskingquestionsandlistenagainrdquo--CarlE
1tipsweredrawnfromhttpeqiorglistenhtm
GoldldquoIfspeakingissilverthenlisteningisgoldrdquo--Turkishproverb
EasyListeningldquoEasylisteningexistsonlyontheradiordquo
--DavidBarkan
UnfoldandExpandldquoListening is a magnetic and strange thing a creative force Thefriendswho listen tousare theoneswemove towardWhenwearelistenedtoitcreatesusmakesusunfoldandexpandrdquo
--KarlMenninger
WhereDisciplineProblemsBeginldquoIthasbeensaidthat90percentofdisciplineproblemscomefromchildrenwantingadults tolistentothemOne study reported that the number one request from suicidalteenagerswas for adults to listen to them because it is the ultimateexpressionofhowmucheffortandenergywewish to invest inotherpeoplerdquo
--httpeqiorglistenhtm
Rule12
BeKindtoOthers
ldquoKindnessisthegoldenchainbywhichsocietyisboundtogetherrdquo
--JohannWolfgangVonGoethe
If youmadea list of thehumanqualities thatyouadmiremost youwouldprobably rank human kindness near the top Yet day to day andmoment tomomentweactinwaysthatarecruelwespeakinwaysthatareharsh
WhyisthatWhydowesooftenfailtomeasureupWhydowechoosetotakestepsthatareunkind
Rule1urgesustoldquobekindrdquotothemostimportantpersonintheworldandRule 12 urges us to consider the other seven billion Not that wersquore likely tomeet many of them Think about that Think about how few of the worldrsquostravelersyoursquollmeetfacetofaceIsittoomuchtoaskthatwetreatthosefewweencounterwithanextrabitofkindness
ldquoKindnesshasconvertedmoresinnersthanzealeloquenceorlearningrdquo
--FrederickWFaber
HumankindnessranksamongtheworldrsquosmostpreciousresourcesbecauseakindwordasoothingtouchaplayfulsmilecandomoretoliftupthehumanpsychethanacarfullofCDsaclosetfullofsweatersorabankaccountfullofzeros
Rule12urgesustoexhibitkindnessineveryencounterItencouragesustoadoptkindnessasa lifestyle asawayof interactingwitheachmemberof thehumanracenottomentionoursistersandbrothersfromtheanimalkingdom
Rule12tellsuswhattodo
holddoorssmileatstrangerssayplease(andthankyou)yieldtothoseinahurry(at thegrocerystoreorin ticket lines) praiseothers compliment friends buygifts forfamilymembers(whenitrsquosnottheirbirthday)sendflowersandcookiestoelderlyneighbors
andwhatnottodo
avoidbeingharshwithtelemarketers(theyrsquorejusttryingtoearnaliving)donrsquotbecurtwith thestoremanagerevenwhen theyrsquoreat fault donrsquotspeak illofothers though theymayhavedisappointedyou
ldquoKindwordsdonotcostmuchYettheyaccomplishmuchrdquo
--BlaisePascal
TakingEveryOpportunity
Ofcoursebeingkindisjusthalfthebattlethemoredynamicchallengeistopromotekindnessateveryopportunitythatistoletothersknowthatnomatterthe circumstance they always can choose to deliver a kind word in a gentlemanner
Ofcoursetellingsomeonethattheyrsquorebeingunkindcaninandofitselfbeunkind -- so itrsquos a tricky and delicate proposition But I keep tryingWhen IwatchmydaughtersverballyspareIrsquolloftentrytolightlyinterject(sometimesnot so lightly) something simple along the lines of ldquoHey donrsquot forget Rule12rdquoMy daughters know themeaning of the rule and even though theymaychoosetocontinuethemessageoftenresonates
AdoptingKindnessAsaLifestyle
Some years agomy sister Ilene crafted a beautiful piece on adoptingkindnessasalifestyleTheoccasionwasaspecialprojectinwhichBarandBatMitvah studentswere asked to record daily ldquoacts of kindnessrdquo Ileneofferedthesecandidates
diamsCallingasickfriendtoseehowtheyarefeelingdiamsSayingthankyoutothepersonwhodroveyousomewherediamsTellingafriendhowgoodtheylookdiams Inviting someone to aparty notbecauseyouwant to butbecauseyouknowthattheyrsquollfeelbadlyiftheyrsquorenotinviteddiamsRaisingmoneyforaworthycauseanddiamsHelpingsomeonewithoutbeingasked
IlenersquosfinalwordtotheseyoungadultsldquoWhatwehopeyouwilllearnasyoubecomeanadult isthatbybeingkindandhelpingothersyounotonlywillbegivingofyourselfyoursquollmakeyourselffeelgoodaswellrdquo
HowMuchTimeDoYouSpendInldquoRegretCyclerdquo
Think back to a timewhen you acted unkindly -- perhaps you raised yourvoice or simply raised an eyebrow Perhaps it was an act of omission --neglecting tobuyabirthdaypresentorchoosing to rushalongwhileawomanstruggledwithhercrutches
The pattern is familiar to us all -- we take an ill-suited action and in themomentsthatfollowwebegintojustifytheactionSoonourjustificationturnstoregretandwebeginre-playingtheincidentwishingwehadtakenadifferentpathandmadeabetterchoiceWhenregretrearsitsheadasitalwaysdoesweentertherealmofPRCourldquoPersonalRegretCyclerdquo
ldquoKindnessconsistsinlovingpeoplemorethantheydeserverdquo
--JacquelineSchiff
LikeaclosedlooptapethatplayswithoutendourPRCrecallstheincidentfirsteveryfiveminutes(then laterperhapsevery10)andsoonregret turns toshameandthewishtostartanewOverthecourseofadaynolessalifetimeimaginehowmanyhourswespentldquoregrettingrdquowishingwehadchosendifferentwordsorvoicedasoftertone
So
thenexttimesomeonecutsyouoffintraffic
thenexttimeyourdoctormakesyouwait
oryourspouselashesout
orthebanklinewonrsquotmove
oryourchildforgetstofinishtheirchores
bekind
ldquoNoactofkindnessnomatterhowsmalliseverwastedrdquo
--Aesop
Be kind with those who try to help you (flight attendannts servers salesclerks)--evenwhenitappearstheyrsquoredoinganythingbut
Be kind with those who are making a living by contacting people(telemarketers door-to-door salesmen) -- evenwhen it appears that their onlypurposeinlifeistointerruptyourdinner
Bekindwiththosewhotrytosolveyourproblems(doctorscarmechanicsplumbers)--eventhoughyoursquorespendingyourvaluabletimeandmoney
Bekindwithyourfriendseventhoughtheyrsquorenotalwaysthere to listenorsupportyouinwaysthatyoudesire
Andaboveallbekindwithyour familyeven thoughat times theyevokethestrongestemotionsthatyoupossess
TheMomentsWillCome
Surelywersquollbe testedoften fornaryahourgoesbywithout anemotionalupset spurredbyangeror frustration irritationorcomplacencyTheseare themomentsthatchallengeustoplaceasmileinfrontofaharshword
ldquoIfsomeoneweretopayyou$10foreverykindwordyoueverspokeandcollect$05foreveryunkindwordwouldyouberichorpoorrdquo
--authorunknown
So the next time you hear someone utter an unkindword or do an unkinddeedtakeamomenttoresolveNOTtofollowtheirexample
Justbekind
DoItNowldquoIexpecttopassthroughthisworldbutonceAnygoodthereforethatIcandooranykindnessthatIcanshowtoanyfellowcreatureletmedoitnowLetmenotdeferorneglectitforIshallnotpassthiswayagainrdquo
--WilliamPenn
Challenge12AldquoThankyouforcallingandbestofluckrdquo
I can think no more incendiary moment that receiving a phone callduring dinner from a telemarketerYoursquore tired from a long dayrsquosworkandyoursquorenoshingonyourmeatloafandpotatoeswhen thephone ringsOn the other end is a salesperson who tells you that you absolutelypositivelyhavetopurchasetheircreditcard
Whatdoyoudo
A)hangupB)yellsomeexpletiveintothephoneandthenhangupC) listenforamomentor two then tryyourbest togetoff thephone
beforeyougetallworkeduporD) thank themforcallingandwish themgood luckon theireveningrsquos
calls
Foryears I followedpathldquoCrdquo that is Irsquod listen foramomentor twoand then invariably would become agitated and sometimes downrighthostileButover timeIbeganto thinkaboutwhat the telemarketermustbe going throughWhatwas their evening likeAfter all theywere justtryingtomakealivingItseemedtomeunlikelythattheirsolepurposeinlifewastoupsetmeWhythenwasIsoirritatedsounnerved
SoItriedanexperimentIsimplydecidedtostop--tostopbeingrudetostophanginguptostopbeingunkindNaturallythereweretimeswhen
thepersonontheotherendwasoverlyaggressivebutforthemostpartthecallerswerecordialandrespectfulInshorttheexperimentworked-bothpartieslefttheconversationatouchcompleteAtleastIknowIdid
So the next time a telemarketer calls be kind Donrsquot hang up or getirritated or upset Thank them for calling tell them (in the nicest waypossible)thattheyhavenochanceofmakingasalewithyoutonightthenwishthemgoodluckontheirnightrsquoscallsTrythisjustonceandyoursquollknow
TheAuthorrsquosFriendsShareTheirThoughtsIn a bid to learn how others think the author assembled a panel of 30friends(psychologistsandsocialworkersamongthem)toanswersomeoflifersquosmostpenetratingquestionsExcerptsoftheiranswersappearbelow
TheauthoraskedhisfriendsWhatkindacthaveyoudonelately
ldquoI hadmy studentswriteme paragraphs about themselves to get them familiarwith saving files andusingtheprinterbutIreallylikehearingaboutthekidsrsquolivesandhobbiesetcIwasverytouchedatthepersonalthingskidswrotetomeIamaperfectstrangertoalmostallofthembuttheyallwrotepersonalthingsbesidestheusualinfoIhavefourstudentswhohavehadparentsdieinthelastyearandseveralwhohavelostparentsasyoungsters
ldquoOnegirlwroteaboutmissinghermotherwhoisinKoreaandcanrsquotcomeheretolivewiththemOnegirlwroteaboutnotbeingabletogetaparkingpermitasaseniorbecauseshewaslateturningintheformOneboycomplainedaboutnothavingtimetogetalockerHeisaseniorandtheywerenrsquotgivenlockersbecausetherearenrsquotenoughTheschoolfiguredthatseniorscouldrequestalockerinwritingiftheyreallywantedonebutthisyoungmanwhorecentlyisinremissionwithcancerhastochangeintohisfootballgearandbeatpracticeontimeorhewonrsquotgetplayingtimeetc
ldquoSoIdecidedthatsincemykidsweresohonestandpersonalIwouldtryandhelpsomeofthemsolvetheirproblemsIwenttothesecurityofficerrsquosofficeandgotalockerfortheyoungmanandIgotthelastavailableparkingspaceonthecampusfortheyoungladywhodidnrsquotgetaparkingspace
ldquoIcanrsquotdoalotforthekidswithoutparentsexceptbekindandgentleandhopetheyrsquollletmeknowifIcandosomethingspecificfor themWehavealotofyoungpeopleundergreatstress--somefromtheirownmakingbutmostfromconditionstheycannotcontrolrdquo--GailC
ldquoOnMotherrsquosDayIwas in the restroomata fancyhotelwrappinggifts thatwere tobepresented to[our]lovingmotherswithinminutesInwalkedawomenwitha6-8montholdchildthathadaverydirtydiaperShedidnrsquothaveanyofthenecessaryequipmenttochangethechildexceptforanewdiaperandawipeortwoOnceInoticedwhatthesituationIofferedtohelpbysupplyingherwithtissuepapertorestthebabyonaswellaswetpapertowelswithsomesoapywaterThatwaswhatIconsideredtobeakindgesturetowardsatotalstranger
ldquoWhenIthinkaboutthekindnessesIoffermyfamilyandfriendsInoticethatmostaregearedtowards[myhusband]TheothernightIcouldtellhehadalotonhismindandIrandomlyofferedhimabackrubwithoutaskingforoneinreturn
ldquoAlthoughthe[two]didnrsquothappeninadayIthoughttheymaybegoodexamplesrdquo--MarnieB
ldquo1 For those I know I havemademyself available as a ride formy childrenrsquos friends this summerTodayIgavearidetoachildwhoneededoneandmighthavehadtowalkadistanceintheheatotherwise
ldquo2SmilingandgettingsmilesbackwithstrangerscontinuestobeoneofmysmallmaybeinsignificantorsignificantkindnessesintheworldIopenedadooratthestoreforawomanwithababystrollertohelphergetinmoreconvenientlyrdquo--BobbiC
ldquoIwas in the intensely busyGrandCentral SubwayStation inNewYorkCity Iwas standing at theturnstilebehindamotherwhowasholdingthehandofonesmallchildandpushinganotherinastrollerSheletonechildgoundertheturnstileandthentriedtoswipeherMetrocardsothatsheandthechildinthestrollercouldgothroughAfterthreeswipesthecardwasnotworkingandshestartedtopanicItookmyMetrocardandswipeditforherandshewentthroughShewentonewayandIwentanotherandIneversawheragainrdquo--IleneF
ldquoIhave just returned from2weeksof business travel and I havebeen absolutelydumb-struckby theconsistentfriendlinessyesalmostkindnessofpeopleoutsideoftheNewYorkareaPeopleregularlysaygoodmorningalwaysstop theircarat theairportcrosswalk to letmecrossholddoorssmilesayhowgoodthefoodisatarestaurantandthelistgoeson
ldquoIrsquovegottentowonderingwhetheritrsquos thestressofNYourbringingup just thecultureorwhatTherestofthecountryismuchkinderandIfounditmakesthedayalittlenicerBythewaybeforelongIwasdoingall thesethingstooandfoundthere-entrytoNYCparticularlytoughIncludedintheitinerarywasFreeport(Maine)SeattlePortland(Oregon)DallasandDenverrdquo--BruceJ
ldquoOnedayinthemidstofalltheexcitementandcrazinessintheCityofBaltimorePoliceDepartmentIsawaphotocopytapedtooneoftheofficewallsItsuggestedthatifyoushowyoucareaboutapersonandaddressthembytheirfirstnameyoumaygetbetterresults
ldquoSoI trieditoutseveral timesoverthepastweekorsoandbelieveitornot itworksquitewellSowell in fact that this combinedwith a smilehasbecomea standardoperatingprocedure in successfullyconductingbusinesswithpeoplefromallwalksofliferdquo--DaveR
Rule13
HelpOthers
ldquoTherearetwowaysofspreadinglighttobethecandleorthemirrorthatreflectsitrdquo
--EdithWharton
Whenwasthelasttimeyouhelpedsomeone
Perhaps you picked up a friendrsquos prescription at the drug store called thedoctorrsquosofficeforyourmotherorjustlistenedtosomeonewhoneededtotalkOr perhaps you cooked ameal for a sick neighbor stopped your car to let astrangerwalkbyorhelpedafriendmovefurnitureintotheirnewapartment
Therearefewactions in lifemorenoble thanhelpinganotherhumanbeingYet in our daily struggle to survive we often neglect to reach out and helpsomeone
ldquoNothingthatIcandowillchangethestructureoftheuniverseButmaybebyraisingmyvoiceIcanhelpthegreatestofallcauses--goodwillamongmenandpeaceonearthrdquo
--AlbertEinstein
Rule 13 urges us to move beyond the passive steps (respecting ldquoPersonalPreferenceItemsrdquo(PPIs)avoidingldquoUnsolicitedSuggestionsrdquo(USSs))andtakepositivestepstohelpourfellowtravelers
When we carry a friendrsquos mattress up a long flight of stairs we helpphysicallyandwhenwelistentoafriendstrugglethroughadifficult timewehelp emotionally We help in ways large (eg building a shelter for the
homeless)andsmall(eghelpingachildstudyforasciencetest)wehelpwhenthemedical stakes are high (dialing 911) and low (sitting bedside stroking ayoungonersquosheadwhiletheyrecoverfromafever)CertainlywehelpButwecandomore
TakeamomentifyoupleasetoreadthroughthefollowingquestionseachofwhichhighlightsahelpingverbAsyoureadthroughthelisttrytovisualizeapersonthatyouhavehelpedinthiswayIpromisethattheexercisewhichwilltakebutafewminuteswillbeilluminating
Inthelastyear
whohaveyouencouraged
whohaveyouguided
whohaveyousupported
towhomhaveyouextendedacourtesy
ldquoThemostsatisfyingthinginlifeistohavebeenabletogivealargepartofoneselftoothersrdquo
--PierreTeilharddeChardin
AswestrivetomatchfacestoverbsIurgeyoutodothesameexercisewiththeseldquonegativerdquoverbs
Inthelastyear
whohaveyoucriticized
whohaveyouchastised
whohaveyoureprimanded
whohaveyoujudged
Sadlyweoftenfinditeasiertorecallthecriticismthanthecompliment
Humanbeingsarequick to respond to life emergencies In these situationswedonrsquotthinkabouthelpingwejustactAndwhenpeoplecryoutforhelp--
forphysicaloremotionalsupport--weareeagertorespondButRule13isnotsimplyaboutrespondingtocrisesorcallsforhelpitrsquosabouthelpingothersintherestoflifersquosmoments--youknowthatother999
Challenge 13AThe Red Light Challenge The nexttime you find yourself waiting for the red light tochangeaskyourselfldquoWhohaveIhelpedtodayrdquo
Ifyourmentalsearchyieldsapleasingresult takeamoment tosmileinwardlyIfyoursearchcomesupshortdecidetohelpsomeone--anyone--beforeyougotobedthisevening
Itrsquollmakeformorepleasantdreams
Rule 13 is about taking the initiative about finding ways to help familymembersandfriendsandevenstrangersItrsquosaboutbringingbagelstoworkorfixingyourparentsrsquofaucet itrsquosaboutsmilingtoanelderorhelpingastrandeddriverabouthuggingyourchildorholdingtheelevatorloadinggroceriesforaneighbor cookingdinner foryour familyofferingkindwords to thecheckoutclerklettingdriversenteryourtrafficlaneorjustlisteningtoafriendsharetheirdayrsquostravails
ldquoThemorecredityougiveawaythemorewillcomebacktoyouThemoreyouhelpothersthemoretheywillwanttohelpyourdquo
--BrianTracy
From themoment the sun rises until long after it sets theyrsquoll be plenty ofopportunitiestouseRule13
Grabone
TheAuthorrsquosFriendsShareTheirThoughtsInabidtolearnhowothersthinktheauthorassembledapanelof30friends(psychologistsandsocialworkersamongthem)toanswersomeoflifersquosmostpenetratingquestionsExcerptsoftheiranswersappearbelow
The author asked his friends Whatrsquos the differencebetweenlsquobeingkindrsquoandlsquohelpingothersrsquo
ldquoSeemstomethatlsquohelpingothersrsquoisapositiveactionaconcretestepyoutaketoaidanotherindividuallsquoBeingkindrsquo I think canbea lifestyle I knowa lotof folkswhoaregreat at lsquohelpingothersrsquobutwhoarenrsquotkindpeopletheyscreamatunderlingsabusenamelessfacelessservicefolksandaregenerallynastytoanyonetheyperceivetobebeneaththemrdquo--JoeB
ldquoJustathoughtaboutthedifferencebetweenlsquobeingkindrsquoandlsquohelpingothersrsquoIthinkPARTofbeingkind ishelpingothersbut itrsquosnot inclusiveOnecanbekindbysayingkindwordsshowingrespect forothersinmanywayslisteningetcHelpingothersispartbutnotallofbeingkindrdquo--MarleyC
TrueGivingldquoYougivebutlittlewhenyougiveofyourpossessionsItiswhenyougiveofyourselfthatyoutrulygiverdquo
--KahlilGibran
RulesforMakingGoodDecisions
Rule14
ListentoYourHeart
ldquoOnceyoumakeadecisontheuniverseconspirestomakeithappenrdquo
--RalphWaldoEmerson
Letrsquosfaceityoursquoreadecisionmakingmachine
ShouldIlookforanewjob
ShouldIbuythechunkypeanutbutterortheplain
ShouldIputmoremoneyintothestockmarket
ShouldIcontinuereadingthisbook
ShouldIstayintherelationship
ShouldImakehamburgercasserolefordinnerororderChinese(hmmmIrsquollgoforChinese)
ldquoMakedecisionsfromtheheartanduseyourheadtomakeitworkoutrdquo
--SirGirad
Todayagainyoursquollmakemorethan25000decisionsmorethan700millioninalifetimeGrantedthevastmajorityareautonomicorinvoluntary--movingyoureyestoreadthewordsonthispagemovingyourhandtobringthedrinktoyourlipsshiftingpositionsinyoureasychair
Autonomicdecisionsaresaidtocarrymorethan95ofourdecisionmakingload but even at 5 that means wemake a thousand ldquoconsciousrdquo decisionseveryday
Andyouthoughtyouwerenrsquotgoodatmakingdecisions
Theself-helpliteratureisrepletewithstrategiesforimprovingourabilitytomake decisions Each author proposes unique characteristics proprietary step-by-stepformulasandcautionaryfootnotesthathighlightthepitfallsandperilsBut fundamentally the steps are all the same -- 1 define the problem 2proposesolutions3gatherdata4analyzethedata5selectasolutionand6reexamineasneeded
ldquoThatshouldbeconsideredlongwhichcanbedecidedbutoncerdquo
--PubliliusSyrus
Rule14proposesasimpleformula--somemightcallitabiologicalbypass--a decisionmaking strategy to rouse a part of our system that too often liesdormantTheformulaissimpleandreliesoninstinctsandintuition
Step1--Quietyourmind
Step2--Listentoyourheart
ShouldIinvitethemtodinner
Shouldwelookforanewplacetolive
ShouldIaskforaraise
ShouldIstartdoingthebillsorfinishcleaningthekitchen
OnenightourteenagedaughterOliviawasstrugglingtodecidebetweentwoFridaynightinvitations--onetoahighschoolfootballgamewithclosefriendstheothertoapartywithnewfacesSoftcommitmentshadbeenmadetoeachmaking the decision evermore delicateOlivia began to formally contemplatetheprosandcons(apopularstep)whenIaskedherwhatshereallywanted todo what her heart said She paused looked inside and quickly found herdecisionHerheartknew
HowRobustIsYourPDM1
Intheworkingworldcorporateexecutivesattendseminarstoldquolearnrdquohowtomake better decisions on the bet that a more educated decisionmaker willincrease their firmrsquos bottom line But in our personal lives no comparabletraining exists (strangely two of lifersquosmost frequently used skills -- listeninganddecisionmaking--areneverformallytaughtinschool)InsteadwersquorelefttoshapeourPDMbyaseriesoftrialsanderrorsWebuildourPDMsbyobservingthedecisionmaking stylesofourparentsourpeers andour leadersbut in theendwersquorelefttofendforourselveswithnovisibleguidelinesorfenceposts
ldquoAllourfinaldecisionsaremadeinastateofmindthatisnotgoingtolastrdquo
--MarcelProust
Compoundingtheproblemwerarelyletourenginesidlelongenoughtotakea good look at the parts or inspect the construction Ifwe didwersquod see howvulnerableweare tosocietyrsquosurgings--wersquodsee thatwebuildourPDMsforspeedon thefalsenotionthataswiftdecisionmaker isasmartdecisionmakerNonsense
APDMbasedsolelyonspeedisflawedbecauseitfailstoacknowledgethissimple fact alldecisionsarenot createdequalSomeareofenormous importothersbut a triflingAhealthyPDMmustbe flexible capableof adjusting itstempoandstyletothegravityofthedecision--fromtheinconsequential(shouldI watch reruns of Seinfeld) to the light fare (where should we go to dinnertonight)totheserious(shouldIhavesurgerynextmonth)
A healthy PDM relies on a blend of intuition insight common sense andwisdomToooftenweneglecttheseelementsHavingsaidthatitrsquosimportanttorealize that listening to your heart is not the same as seeking personalgratificationThedifferencebetweenthesetwomaybeassimpleasasking
WhenUpgradingYourPDM
Whether yoursquore reconstructing your PDM (Personal DecisionMakingMachine) or simply doing some light maintenance here are someguidelinestoremember
diams Remember to resolve distressing feelings first before making adecision
diamsRememberthateachdecisionisuniqueanddemandsadifferentlengthoftimetomake
diamsTrylookingintothefuturetoimaginehowyourheartwillfeelaboutapendingdecision
Whatrsquosthebestuseofmytimerightnowvs
WhatdoIfeellikedoing
Naturally at times thesequestions are intertwinedbut an answer from thehearthasmoretodowithembracingresponsibilityandcommitmentthanitdoeswithseekingpersonalgratification
ldquoMostofourexecutivesmakeverysounddecisionsThetroubleismanyofthemhaveturnedoutnottohavebeenrightrdquo
--DonaldBullock
Twoexamplesspringtomind
Example 1 -- Itrsquos late Saturday morning and yoursquore busy at homeworkingwithyourchildrenandtendingtothechoresAslunchtimenearsyou begin to entertain thoughts of a family outing -- perhaps to lunchthen out to the country Suddenly the phone rings and your boss in aneasy but unrelentingmanner asks you to stop by ldquofor a few hoursrdquo todiscussnextweekrsquosproductlaunchWhatshouldyoudo
Example 2 -- You have just learned about the death of a friendrsquosparentafriendyouhavenrsquotseeninmorethanthreeyearsThefuneralisset for Friday about a 60 minute drive from your home and yoursquoredecidingwhethertoattendYourweekhasbeentorridandintruthyouwerereallylookingforwardtoasoftlypacedFridayafternoonYoutrytotalkyourself intoskipping the funeral --afterallyouhavenrsquotseenyourfriend in threeyears the funeral isa longwayoffandnoone is reallyexpectingyoutobethereWhatshouldyoudo
TheanswerinbothcasesListentoyourheartItknows
ldquoWheneverImakeabumdecisionIgooutandmakeanotheronerdquo
--HarrySTruman
Todayagainyoursquollfaceatorrentofdecisionsyoursquollface
difficultdecisionsoverfamilyandfinance
complexdecisionsoverparentsandhealthcare
challengingdecisionsoverworkandrelationships
At times the decision loadwill be overwhelming the challenges dauntingBut if you take amoment to listen to your heart to its smooth andmeasuredbeatyoursquollfindapathwayfreeofclutteranddebris
Yoursquollfindthatthehearttrulyknows
Athoughtpluschallenge14ATherersquosNoSuchThingasaBadDecision
ConsiderthisfamiliarexampleYoursquoreheadinghomefromalongdayatworkwhenyouspotthetrafficslowingdownupaheadNostranger to this sceneyoubegin toweighyouroptionsldquoDoIstayput andhope that itopensupordo I take thealternate routerdquoWith less than30 seconds todecide you quickly evaluate the current data (the mind-numbing traffic in front of you) againsthistoricalpatterns(thosememorablepriorcommutes)NowlessthanahundredyardsfromtheturnoffyouhavetodecideYoutakethealternateroute
SureenoughlessthanhalfamileuptheroadthedreadedtaillightsappearandtrafficisbackingupfasterthanyoucansayldquoN-I-G-H-T-M-A-R-ErdquoYoursquovebarelyfinisheddownshiftingwhenyourinsidevoiceblurtsoutldquoThatwasabaddecisionrdquo
TheCaseoftheTiredCommuter
IbegtodifferIbelievethatyourdecisionbyanymeasurewasareasonableone--afterallyouevaluated all of the available data (scant as it may have been) and compared it against priorexperiencesLetrsquosfaceityouhadnoideawhattrafficwouldbelikeifyoustayedyourcourseInthisspecificcase(ldquoTheCaseoftheTiredCommuterrdquo)yoursquollneverknowwhichroutewouldhavebroughtyouhomemorequickly
SowhyareyoubeatingyourselfupWell
Thereare timesofcoursewhen the inverseholds truewhenourreasonabledecisions lead topositive results In these upliftingmomentswersquore tempted to say ldquoWowwhat a great decisionrdquoResist the temptation In its place simply acknowledge that yoursquove made another reasonabledecisionwhichinthisparticularcasejusthappenedtoproduceagoodresult
Thelabelthatweassigntoourdecisions(ldquothatwasagooddecisionrdquoldquothatwasabaddecisionrdquo)is more than mere semantics -- it directly affects our ability to grow When we criticize ourdecisionmakingabilitywechipawayatourself-confidenceandself-esteemConverselywhenweembrace the notion that sound decisions sometimes lead to bad outcomeswe allow ourselves tofocusonwhatmattersmost--improvingourabilitytomakeever-more-reasonabledecisions
Separatingperformancefromoutcome
Onecaneasilyarguethatalldecisionsarereasonableandsuchanargumentmightrunlikethiseach time that we render a decision wersquore harnessing our available resources -- that is wersquoreprocessingdatathroughourbrainrsquoslogicandemotionalcentersAndthoughoursystemisnrsquotalwaysoptimized--oftenslowedbyfatigueandstress--wersquorecertainlydoingthebestthatwecangivenour systemrsquos limitations and our access to relevant data So itrsquos possible -- just possible -- thatwhatever decisionwe reach is truly themost reasonable that could have evolvedObviously ourdecisionscanhavefavorableorunfavorableoutcomesbut thequalityofourdecisionneednotbedependentontheoutcome
So insteadof focusingon theoutcomewhynot spendour timeanalyzingourdecisionmakingprocessWhynotspendtimeposingquestionslikeldquoWhatrsquosmycurrentmentalstateandhowwillthataffectthequalityofmydecisionrdquoOrldquoWhatcriteriaamIusingtomakethisdecisionrdquoInthisspiritherersquosatwo-partchallenge
Challenge--PartIThe next time that you say the words ldquoThat was a bad decisionrdquo think about whether you
honestlybelievethatthedecisionwasflawedTakeamomenttoaskyourself
1HowdidIfeelaboutthedecisionatthetimethatImadeit2Whatdistinguishesagooddecisionfromabadone(iewhatrsquosmycriteriamybasisfor
distinguishinggoodfrombad)and3CanagooddecisionhaveabadresultIfsowasitstillagooddecision
Challenge--PartII(BegtoDiffer)AndthenexttimeyouhearsomeonesaythewordsldquoThatwasabaddecisionrdquobegtodiffer
NaturallyyoushoulddosocautiouslyasmostpeopleaftertheysaythesewordsarenotinthebestofhumorButwhenemotionscalmyoumightfindamoment toexplorewhether thepersontrulybelievesthattheirdecisionasopposedtotheoutcomewaswanting
TheAuthorrsquosFriendsShareTheirThoughtsIn a bid to learn how others think the author assembled a panel of 30friends(psychologistsandsocialworkersamongthem)toanswersomeoflifersquosmostpenetratingquestionsExcerptsoftheiranswersappearbelow
TheauthoraskedhisfriendsHowdoyoumakedecisions
ldquoTry never to make any decision when in state of (a) anger (b) love (c) lust (d) infatuation (e)sickness (as in not feeling well enough to rationally think through things) and last but not least (f)frustration--backoffcooldownbecomemorerationaleinyourthoughtprocessrdquo--MickeyF
ldquoTooslowlyor tooquickly Ineverhavegotten it rightLikemostpeoplemyfirst instinct isusuallybetter thanmy first instinct reconsideredRaised in theconservativemidwest Iwasacultured tobelievethat anything that looks too good probably is Therefor I overanalyze and am often too timidWhen ImovedtoNewYorkCityIdiscoveredtheperfectplaceforamidwesternerDecisionsweredemandedandtheactionwasfastFolkslikemewhoweremoredeliberativelivedontheenergybutworkedthedecisionmakingprocesstoavoidbigmistakesTherewerejustmoreoptionsrdquo--CarlE
ldquoI spend a great deal of time teachingmy students to reflect on what they decide to do in problemsolvingprogramwritinganddecisionsoflife(likeSaturdaynightplans)IpersonallyspendagreatdealoftimereflectingonthingsandmakingdecisionstoimprovesituationsOnadaytodaybasisthoughItendto think quickly on my feet and make decisions quickly for myself and others who ask for input onsituationsrdquo--GailC
ForksldquoWhenyoucometoaforkintheroadtakeitrdquo
--YogiBerra
MakingDecisionsNowldquoWhenpossiblemakethedecisionsnowevenifactionisinthefutureArevieweddecisionusuallyisbetterthanonereachedatthelastmomentrdquo
--WilliamBGiven
1yourPersonalDecisionMakingMachine
Rule15
TakeRisks
ldquoItisbettertoerronthesideofdaringthanthesideofcautionrdquo
--AlvinToffler
Areyouarisktaker
Actually I hate that question so I apologize for even asking it I hate itbecause it implies thatwersquore all light switcheswhenwe know thatwersquore alldimmersThroughoutourliveswearetoldthatwersquore
diamsintrovertedorextroverteddiamshappy-go-luckyorseriousdiamsfearfulorfearlessdiamsfriendlyorbellicosediamsselfishorselflessdiamsriskinclinedorriskaverse
ldquoTheironyisthisIfyoudonrsquotgoinyoucanrsquotfindoutrdquo
--RichardStine
HowpedestrianWeareofcourseeachoftheseyetinarushtosimplicityweadoptfalselabelsthenspendcountlesshourslivingourlivesbasedonthoselabelsHowdistressing
Inreallifeofcoursewersquorebothintrovertedandextrovertedbothhappy-go-luckyandseriousbothfearfulandfearless--justrarelyatthesametimeInreal
life wersquore not just black or white wersquore fuchsia and lavender magenta andbeigecrimsonandcoralItdependsonthedayandourmoodnot tomentionthestateofourlovelifeandourfinances
Andsoit iswithriskWebothseekandavoid justrarelyatthesametimeThenotionthatonlyaportionofusarerisk-takersisnonsenseEverytimethatwechangeourenvironmenttakeanewjoborlearnanewskillweriskfailureEvery time that we start a new relationship talk about our feelings or host aparty we risk failure and rejection Every time that we laugh or cry we riskembarrassmentStillwecontinuetolaughandtocry
LivingOnTheEdge
Thenotionthatrisk-takingisreservedforparachutejumpersandcommoditytradersisofcourseridiculousInthecourseofadayeachofustakesliferisksthat dwarf those of our highly publicized adventurers But societyrsquos incessantdrive foradventurecreatesa falsenotion thatunlesswersquore livingon theedgewersquore not a bonafide risk taker And oncewe start believing this we end uptakingfewerrisksandinsodoingloseabitofourselves
ldquoAsaparentyourjobisnottodiscourageallriskbuttounderstandthemotivationbehinditandencourageyourteenstotakepositiverisksintheirlivesrdquo
--LeslieEllis
Rule15encouragesus to take risks -- to activelyknowinglypursue themNottoberecklessmindyoubut tobuildthemintoourlives inameaningfulandthoughtfulway
ListentoCharlesSSanfordJrformerchairmanandCEOofBankersTrustCorporation ldquoSuccessful people understand that risk properly conceived isoften highly productive rather than something to be avoided They appreciatethat risk is an advantage to be used rather than a pitfall to be skirted Suchpeople understand that taking calculated risks is quite different from beingrashrdquo
Sanford suggests that we should take a positive view of risk He explainsldquoRiskiscommonlythoughtofasgoingagainstthecurrenttakingthehardwayagainsthighodds[but]takingrisksisacceptingtheflowofchange[inlife]
and aligning ourselves with it For those who understand reality risk isactuallythesafestwaytocopewithachanginguncertainworld
ldquoNothingismoredifficultandthereforemorepreciousthantobeabletodeciderdquo
--NapoleonBonaparte
ldquoIn a world of constant change risk is actually a form of safetybecauseitacceptsthatworldforwhatit isConventionalsafetyiswherethedangerreallyliesbecauseitdeniesandresiststhatworldrdquo
To experience success we must experience risk -- the risk of a newrelationship or a new job And risk isnrsquot limited to our love life and theworkplace--risktoucheseveryareaofourlivesfromtheriskswefacesocially(egintroducingourselvestonewpeopleattendingapartywherefewfacesarefamiliar) to the riskswe faceemotionally (eg tellingsomeone thatyoudonrsquotappreciatetheirnegativeattitude)
ldquoIfdoingitisscaryitrsquosariskIfyoursquoredoingitanditshouldbescaryandyoudonrsquothavethebrainstoseeititrsquosnotariskIfsomeoneelseisdoingititrsquosnotevenclosetoriskyrdquo
--CarlEckstein
GoingOutOnALimb
SaysSchannonLoveontheimportanceofrisk
ldquoRisksarefullof lessonsthat impactourgrowthanddevelopmentaswellasourperceptionsTherersquosnothingmorerewardingthanhavingoureffortsresult inachievementThoughallriskswillnotberewardingwe should appreciate the experience and walk away with somethingpositiveAboveallrememberthatinordertogetthebestfruitinlifeyoumustbewilling togooutona limboryoucan just sitaroundandwaituntil[thefruit]fallsoffthetree(rottenandspoiled)rdquo
Sadlymanyofus equate risk-takingwith fear anddanger --just talk toanyparentofateenagerButevenhereduringthemostvulnerabletimeinapersonrsquoslife--theteenageyears--riskissomethingtobemanagednotavoidedLynnPontonprofessorofchildpsychiatryatUCSFandauthor
ofldquoTheRomanceofRiskWhyTeenagersDotheThingsTheyDordquosaysparents must encourage intelligent risk-taking for their teenagers Sheexplains that since challenge and risk are the primary tools used byadolescents to findoutwho theyare parentsneed tohelp them identifythedifferencebetweenconstructiveanddestructiverisks
ldquoNevertellmetheoddsrdquo--HansSoloinStarWars
AddsClinicalCounsellorLeslieEllisMARCCldquoTheproblem isnot somuch the fact that teensareattracted to risk
but that this desire often leads them into the wrong kinds of risk Ifteenagersrsquonaturalcouragecanbechanneledintoproductivekindsofrisk-taking theymay feel lessofaneed topursuepotentially self-destructiverisks Sportsandperformingarts for example offer challengeand risksthat are highly positive Wilderness experiences such as the outingsfacilitated byOutwardBound are also excellentways for teens to pushtheirlimitsinconstructivewaysrdquo
ThreeTips forBuildingYourSkillRisk-takingnot only expands a personrsquospotential itbringsnotable rewardsopportunityandexcitementKnowing thisherearesomestraightforwardtipsforimprovingyourabilitytotakerisks
Tip I Adopt a Positive Attitude About RisksTip II Become an IntelligentRisk-TakerTipIIIFindaPracticeArenaTipIAdoptaPositiveAttitudeAboutRisksAsyoustrive to improveyourability to takerisksrememberthatdiamsRisksthatfailareopportunities to learndiamsRiskshelpyoulearnwhatyoudonrsquotlike
ldquoItrsquos never awaste of time to have experienced something you foundunpleasantbecauseknowingwhatyoudonrsquotlikeisasimportantasknowing what you do likerdquo -- David Turner owner WordscapesResumeServicediamsRisksaresubjectiveandpersonal
ldquoRisk likebeauty is in theeyeof thebeholder[Somethingthat]mayseemriskyordangerousfromtheoutsidecanseementirelydifferenttothepersoninitsmidstThehiddenvariableiscommitmentrdquo
--DanielGoleman
diamsRisksthatresultinfailureoftenarerememberedfarlongerthanrisksthatresultinsuccess
ldquoIfwesucceedin takingarisk thesuccess isabsorbedintoourdailypractice routinized and forgotten but if we are unsuccessful thefailure is remembered and carried over into assumptions about ourabilities our leaders and our safetyrdquo -- Kathryn J Deiss ContentStrategistAssociationofCollegeampResearchLibraries(wwwacrlorg)
ldquoThegreatestriskisinnottakingonerdquo(ThisisoneofourdaughterNataliersquosfavoritequotesauthoredwhenshewasateenagerOfcoursewhenparentingteenagersthisisnotexactlythetypeofworldphilosophyyouwanttoencourageButNataliealongwithhersistersMelyssaandOliviaseemstobeabletodistinguishbetweenrisksthatareworthtakingandthosethatarenotAtleastwehopeso)
Tip II Become an Intelligent Risk-Taker Itrsquos important to understand theconcept of intelligent risk-taking -- that is classifying risks based on theopportunity and positive gains that may result (eg the difference betweenapplying for a new job and gambling) The financial experts at ContingencyAnalysis Inc explain ldquoInstitutions can actually reduce their risks simply byresearching them A bank can reduce its credit risk by getting to know itsborrowers A brokerage firm can reducemarket risk by being knowledgeableaboutthemarketsitoperatesinrdquo
To become a more intelligent risk-taker itrsquos critical to know how youcurrentlyassessrisksthatiswhatcriteriayouuseinevaluatingthemItrsquosnearlyimpossibletoimproveonersquosstylewithoutknowingwhatthatstyleis
ldquoProgressalwaysinvolvesriskyoucanrsquotstealsecondbaseandkeepyourfootonfirstrdquo
--FrederickWilcox
Tip III Find a Practice Arena Naturally the key to building any skill ispractice but when it comes to risk-taking ldquopracticerdquo is not as simple as itsoundsThatrsquoswhyweneed tocreate safehavens inwhich toldquopracticerdquo risk-takingDeiss1explainstheconceptinaworkcontextldquo[F]earandreticencetoriskareconsequencesofthefactthatwehaveapparentlyonlyonearenainwhichtotakerisksourlsquoperformancearenarsquowhereweactuallydotheworkwearetheretodoWefeelthatwhatweareengagedinisentirelytooimportanttoustochancefailureortheappearanceoffailure
ldquoInanareaoflesscompetenceriskisrequiredtobegetlearningandnewpracticesWhatisneededtoencouragemorerisk-takingWherecanthis activity best take place If our performance arena calls on us todeliverourworkwithafairlyconsistentandhighdegreeofqualitywherewill we find the lsquopractice arenarsquo in which to learn the new behaviorsassociatedwith risk-takingOneanswer is to turn to areasof ourworkthatarenrsquotexpresslyconnectedtoourdeliveryofservicerdquo
The Benefits of Taking Risks A poem authorunknown
ToLaugh--istoriskappearingthefoolToWeep--istoriskappearingsentimentalToReachOutforAnother--istoriskinvolvementToExposeFeelings--istoriskexposingyourtrueselfToPlaceYourIdeasYourDreamsBeforetheCrowd--istorisktheirlossToLove--istorisknotbeinglovedinreturnToLive--istoriskdyingToTry--istoriskfailure
As managers not to mention spouses friends workers and parents itrsquosimportanttocreateenvironmentswhichencouragerisk-takingAddsDeissldquoWemustformpracticeorlearningarenasthatallowpeopletodevelopconfidenceinthemselvesandinthebenefitsoftemporarypuzzlementanddiscomfortBydoingso we will create an atmosphere of safe change that allows for innovationbetter job results and satisfaction and ultimately a more successfulorganizationrdquo
ldquoOneofthereasonsmaturepeoplestoplearningisthattheybecomelessandlesswillingtoriskfailurerdquo
--JohnWGardner
Inmanyways our culture is consumed by a desire tominimize risk (eghealthandfinancial)oravoiditaltogetherWeassessitmanageitandanalyzeit all because we want it to disappear But perhaps we should simply relax
Perhapsweshouldrecognize that risk isanaturalpartofourenvironmentandour humanness and instead of running from it try to embrace and enjoy itPerhaps
Challenge15AOhGoAheadTakeARiskOneday thisweek perhaps on yourway towork or onthewaytothegasstationconsciouslydecidetotakearisk
ItneednotbemomentousyouneednotcourtdangerTheldquoriskrdquomaybeassimpleascontactingafriendbyletterorphoneproposinganideaatthenextmeetingortakinganewroutetowork(forideasseethelistbelow)
KeepitsimplebutmakeitspecificAndrejoiceintheknowledgethatyouandyoualonewilldecidewhatriskstotaketodayandtomorrow
ForAdults FortheYoungatHeart
Breakyourdailyroutines LearntocookPutyourTVinaclosetfora
week Performatarecital
Traveltoworkbyadifferentroute Joinasportsteam
Tryanewrestaurantforlunch Joininatalkingcircle
Takeawalkduringlunchbreak Goonascavengerhunt
Talktoandgettoknowsomebodynew Changeyourhairstyle
StayuplateonaSaturdayInvestigateother
opportunitiesforemployment
Gotoovernightcamp
Beavolunteer
Tutorayoungerkid Takemusiclessons
Stayoveratafriendrsquoshouse
Learntorollerblade Learntoski(waterorsnow)
Asksomeoneonadate Babysit Giveaspeech
Talkwithsomeoneyoulikebutdonrsquotknow
MoreonriskAppendixHldquoLearningHowtoTakeRisksrdquo(p208)
TheAuthorrsquosFriendsShareTheirThoughtsInabidtolearnhowothersthinkthe author assembled a panel of 30 friends (psychologists and socialworkersamong them) to answer some of lifersquosmost penetrating questionsExcerpts oftheiranswersappearbelowTheauthoraskedhisfriendsHowimportantisittobearisk-taker
ldquoGoodtopicformerightnowRisk-takingisnotsomethingthatIamusuallylookingforbutwhenissuespresent themselves that I feel stronglyabout Iwill takemore risk I think that Ihave takenmorerisks in some areas as I have gotten older and less in other areas as I have aged I think through theconsequencesoftheriskybehaviorsmorecarefullynowAtpresentIwould[ratemyselfat]aboutalsquo6rsquoonthecontinuumwith10beingmostriskyUsuallyIamprobablyataboutlsquo4rsquosoItendtobemidlinebut[goto]eithersidedependingontheissueWhenIwasyoungerImighthavesaidIwasa3anda7Ithinkthiswillcontinuetofluctuateinmyliferdquo--BobbiC
ldquoIwishIhadsomethinguniquetoofferherebutImustfallbackonHomerSimpsonlsquoTakingstupidrisksarewhatmakelifeworthlivingrsquoThataboutsumsitupRiskisdoingsomethingeventhoughitmightfailStupidriskIguessisdoingsomethingwhentherewardisnrsquotworththecostoffailurerdquo--JoeB
ldquoThe older I get and I hate to admit that Irsquom growing older (is that a state of mind body both orneither)Itendtotakeanarrorwerviewonlsquotakingrisksrsquo
ldquoWould I take riskswithmoneyYesWould I take riskswithmy childrenrsquos livesMost likely notunless it was a lsquolife and deathrsquo alternativewith no choice (eg sickness)Would I take riskswithmylivelihood--lessandlessasIgetmoreadvancedinage
ldquoRisksOlderamphopefullywiserequatestomorecalculationtolsquotakingrisksrsquonoYoungerbrasher-- more willing to lsquotake a riskrsquo without too much worry about the eventual outcome [Back then the]thoughtprocesswasitcanalwaysbefixedorovercome
ldquoRisksExhilaratinggetscertainjuicesflowingbringsaboutafeelingof[mentalsharpnessitseems]thatriskisadifficultthingtodescribeWithoutitdo[trulygreatthings]everhappenOnoccasionIrsquomsurebutitrsquospossiblethatsomearebroughtaboutbylsquotherisktakenrsquo
ldquoSome of our greatest scientific accomplishments were at the expense of lsquoaccidentrsquo versus lsquoplannedscientificprocedurersquoIsriskchancenotpartoftheoverallprocessthatoursupremebeingputthereforusTogothroughlifewithoutonceinawhilelsquotakingariskrsquoIbelievemankindwouldstillbeflounderinginthemiddleagesrdquo--MickeyF
ldquoTheimportanceoftakingrisksdependsontheindividualIfsomeoneischallengedbytakingrisksandtheyfinditfulfillingthenitisveryimportanthoweverifrisktakingcreatesmassiveanxietythenitisprobablynotasimportantrdquo--MarnieB
ldquo lsquoShersquos definitely a risk-takerrsquo means she is intelligent flexible willing to try new ideas followsuggestions follow her heartmind OR Shersquos crazyrecklessthoughtless not very intelligent Itdependsonthecontextandthepersoninvolvedrdquo--MarleyC
RiskisessentialldquoRiskisessentialThereisnogrowthorinspirationinstayingwithinwhatissafeandcomfortableOnceyoufindoutwhatyoudobestwhynottrysomethingelserdquo
--AlexNoble
1DeissKathrynJldquoStealaBaseorStaySafeTakingRiskstoGrowrdquoAssociationofResearchLibrariesBi-MonthlyNewsletter201December1998
Rule16
YoursquoreFreetoChangeYourMindAtAnyTime
ldquoLifehasgotahabitofnotstandinghitchedYougottoride it likeyou find itYougot tochangewith it Ifaday goes by that you donrsquot change some of your oldnotionsfornewonesthatisjustaboutliketryingtomilkadeadcowrdquo
--WoodyGuthrie
Isconsistencyoverrated
Iposedthisquestionto30ofmyfriendsandtheresponsewasdeafeningifnot outright consistent ldquoNOrdquoThey insistedwith penetrating conviction thatconsistencyisahighlyvaluedhumantraitrivalingkindnesstrustworthinessandhonesty
ItrsquoshardtodisagreeLetrsquosbehonestifsomeoneturnedtoyourightnowandsaidldquoYouknowyoursquoreaveryconsistentpersonrdquoyouwouldprobablyreceiveitasacomplimentAndwhileyoumighthavepreferredldquoYouknowyoursquoreaveryreliablepersonrdquoorldquoyoursquoreaveryhonestpersonrdquoyoucertainlywouldnotbeashamedtobeknownasconsistent
ldquoSlumbernotinthetentsofyourfathersTheworldisadvancingrdquo
--GuiseppeMazzini
Yet consistency can be our undoing an emotional straightjacket thatinexplicablybindsustoourpastYesconsistencyisofvalueonthehighwaysand in the kitchen butwhen it comes tomaking decisions I believe that itrsquosvastlyoverrated
GivingConsistencyItsDue
BeforeIbeginavirulentdefenseofmyhypothesis-- thatconsistencybindsus into ever-more-narrowways of thinking -- let us give consistency its duegoodnessknowsmyfriendsdid
TothequestionldquoIsconsistencyoverratedrdquotheywrote
ldquoThesearchforstaticsecurity--inthelawandelsewhere--ismisguidedThefactissecuritycanonlybeachievedthroughconstantchangeadaptingoldideasthathaveoutlivedtheirusefulnesstocurrentfactsrdquo
--WilliamODouglas
ldquoConsistencylendsamuchneededstabilitytoourexistenceitgroundsusitreducesfearrdquo
--VickiSullivan
ldquoImagine a world with no consistency No movement about theworldwouldbepossiblewithout traffic lawsHowwouldwe knowwhatclothing to wear There would be no World Cup There would be nodinnerbecauseyoucouldnrsquotcountontheoventogiveaconstantcookingtemp for the roast And gravity might be off today And the rhythmmethodwouldnolongerworkrdquo
--NatEmery
ldquoConsistency is important in establishing routines especially withyoung children Consistency provides the strength to deal withinconsistencywhenitarises Consistencyisimportantforchildreninschool in that certain expectations when consistent help build acommunityoflearnersrdquo
--MarleyCasagrande
Westriveforconsistencyinparentingandathleticsandwelaudconsistencyin our schools and our financial institutions From theatre artists to kitchenapplianceswepraiseallthatisconsistentAfterallwhenwesettheovento350degrees itrsquos comforting toknow that the temperaturewill reach that level andstaythere
ButinvaluingconsistencywesometimeslosesightofitsshortcomingswesometimesforgetthatitrsquosnottherightprescriptionforeveryailmentWeoftenfail to differentiate betweenmoments when consistency is essential frommomentswhenitrsquossimplydesirableorclearlysuperfluous
Consistency is essential when wersquore talking about human safety (thinkairline crews)And consistency isdesirable whenwersquore talking about service(thinkpoliceofficerselectriciansdrycleaners)
ldquoWhenyoursquorefinishedchangingyoursquorefinishedrdquo--BenjaminFranklin
But consistency is superfluous when it comes to personal opinions anddecisions In thecogitativeworldof thoughtsand feelings --which laysat theheartofalldecisions--weoftenfallintothetrapofbelievingthatconsistencyaboveallmustbepreserved
DoesConsistencyBindFreedom
EnterRule16Rule16isanaxiomaboutfreedom--thefreedomtochangeyour mind not once or twice but any time anywhere Yoursquore free to feeldifferently today than you did a year ago a month ago an hour ago or amomentago--aboutanythingaboutanyone
IthoughtyousaidyoulovethishouserdquoldquoIrsquovechangedmymindIrsquodliketolookaroundrdquo
ldquoButIthoughtyoudidnrsquotlikescarymoviesrdquoldquoIusuallydonrsquotbutIthoughtIrsquodtrythisonerdquo
ldquoIthoughtyoudidnrsquotlikevegetablesrdquoldquoItrsquostruethatIhavenrsquoteatentheminawhilebuttodayIrsquovechangedmymindrdquo
ldquoIthoughtyoudidnrsquotinvestinthestockmarketrdquoldquoIrsquovechangedmythinkingrdquo
ldquoIthoughtyoudidnrsquotwanttospendtimewithhimrdquoldquoIrsquovechangedmymindrdquo
ldquoIrsquovechangedmymindrdquoFoursimplewordsyetwordsthatlayapathwaytounbridled freedom But to claim that freedom -- to become a truly liberateddecision-maker -- we must shed our need for OC (opinion consistency) DC(decisionconsistency)andTC(thoughtconsistency)
ldquoLifeismadeupofmillionsofmomentsbutweliveonlyoneofthosemomentsatatimeAswebegintochangethismomentwebegintochangeourlivesrdquo
--TrinidadHunt
Rule 16rsquosmessage is simple instead of striving for consistency strive forflexibility Instead of clinging to opinions based on ldquoyesteryearrdquo create newopinions that reflect your feelings today Inside of basing decisions on athousandldquoyesterdaysrdquobasedecisionsontodayonthefactsinfrontofyouandthefeelingsinsideofyou
NoteifyoudodecidetoshedtheneedforOC(opinionconsistency)andDC(decisionconsistency)yourlifewillbecomeimmeasurablyeasierByreleasingyourneedforconsistencyyoursquollfreeupaportionofyourmentalenergyandinthe endwind up doing farmore ofwhat youwish to do right nowAnd forthoseofyouwhoworrythatsheddingbothOCandDCwillleadyourdecisionstobecomevariableanderraticorwildlyhaphazardfearnotTheywonrsquotYoursquollstillendupdoingwhatrsquossensibleIpromise
Consistency of course wonrsquot be easy to shed Social scientists insist thathuman beings have a natural drive for consistency have something of acognitivemandate tomake internal peace among competing attitudes feelings
and thoughts But though consistencymay indeed have a biological link andremainsavaluablesurvivaltoolitrsquosnotnecessarilytheultimatesalve
ACautionaryNote
Freedom to change onersquos mind does not confer an abdication ofresponsibilityAstemptingasitmightbeadecisionnottowashthedishestonight -- after having agreed to do so -- should not be defendedwith acasualldquoRule16rdquo
Isupposeonecouldeasilydefendsuchastancebutitwouldnotbeinkeeping with the rulersquos intent which is simply to add flexibility to ourdecision-makingprocessnottoabandoncommitmentsandcovenants
ASignofExtraordinaryStrength
Ourculturecurrentlyviewsldquoachangeinmindrdquoasaweakness--particularlyin the political arena -- an indication that wersquore not the bold clear-headedthinker thatwewish tobeor thinkwe shouldbeThatrsquos crazy talkChangingonersquosmindisasignofextraordinarystrengthasymboloffreedomofopennessof flexibility Letrsquos return to politics for just a moment Suppose that ourcongressmanisrecommendingahostofnewlawstobattleglobalwarmingandsuppose thatanew thorough internationallyapprovedpanel findsconcernsareoverstated Would it not be appropriate for our congressman to ldquochange hismindrdquo based on the new fndings Wersquore taking in new data all the time -shouldnrsquotourpositionbebasedonthecurrentresearch
ldquoNobodytoldmehowhardandlonelychangeisrdquo--JoanGilbertson
Letrsquos face itwechangeourmindeverymomentofour lives -- every timethatwe create a new thought (ldquoI think shersquos angry atmerdquo) or declare a newpreference(ldquoIrsquomthinkingofbuyingaVolvordquo)Ifweviewourmindasthesumtotal of our thoughts beliefs preferences and opinions we change our mind(pardonthepun)consistently
WhythenarewesodefensiveWhydowefeelthatweneedtojustifyournewpreferenceWhyarewemorecomfortablewithaldquochangeofheartrdquothanaldquochangeofmindrdquo
ldquoInterestedingoingtothecafeacuterdquo
ldquoIthoughtyouhatedthatplaceDidnrsquotyoutellmethatyouneverwantedtogobackthererdquo
ldquoThelongeryoustayinoneplacethegreateryourchancesofdisillusionmentrdquo
--ArtSpander
ldquoYesbutIjustreadapieceaboutthenewownerMaybeweshouldgiveitanothertryrdquo
or
ldquoIrsquomthinkingaboutbuyingaforeigncarWhatdoyouthinkrdquo
ldquoYoucanrsquotbeseriousYoursquovebeentellingmeforthelast10yearsthattherersquosnochanceyoursquolleverownoneIdonrsquotgetitrdquo
ldquoEveryoneIrsquovetalkedtolatelyhashadgoodluckwiththeimportsTheyseemtolovelsquoemMaybeitrsquostimeforachangerdquo
Achangeofmind
Irsquom guessing that if you and I sat down together and composed a list ofelementsthataffecthowwefeelandthinkatanygivenmomentwecouldeasilycomeupwithmorethan20Yetawareofthevicissitudesinhumanthoughtwesomehow expect that our feelings our thoughts and our decisions shouldconformtothosemadeinourpastHowunrealistic
IntherealworldwhenwedomakeachangewespendanenormousamountoftimejustifyingitWecitenewdata(ldquoIjustreadanarticlerdquo)oranewsource(ldquoIrsquovebeentalkingtosomefriendsrdquo)Butwouldnrsquot itbenice justonce ifwedidnrsquotfeelcompelledtojustifyeverychangeWouldnrsquotitbenicejustoncetosimplystateourpreferencewithouthavingtoexplainwhy
I remember invoking Rule 16 some years ago during an overly noisybasketballpracticeIwascoachingateamwithadozen13yearoldgirlssoitalwayswasatouchnoisy(letrsquosjustcallitldquosocialrdquo)InabidtogetthemtofocusI sometimes ran drills in silence but this evening I planned to let them chatThen moments before the drill commenced I blurted out ldquoLetrsquos run it insilencerdquoAmandalookedupandsaidldquoButMrFerberyousaidwecouldtalkrdquoTowhichIrepliedldquoRule16rdquo
ldquoDonrsquotfearchange--embraceitrdquo--AnthonyJDrsquoAngelo
AnyTimeAnywhere
Rule16saysyoursquorefreetochangeyourmindatanytimefreetoreturntothedepartmentstorethatyousoharshlycriticizedwithouthavingareasonYoursquorejustfreeYoudonrsquotneedtorelyonafriendrsquospositiveexperienceorafavorablearticleinthelocalpaperYoursquoresimplyfree
But remember if you choose to publicly unveil these liberties fellowtravelers--particularlythoseforwhomldquoconsistencyrdquoisahighlyvaluedtrait--will challenge your new-found freedomand resist orworse attackYoursquoll betoldstraightoutldquoYoucanrsquotjustchangeyourmindlikethatrdquo
TowhichyoucansimplyrespondldquoRule16rdquo
Besuretosmilewhenyousayit
TheAuthorrsquosFriendsShareTheirThoughtsIn a bid to learn how others think the author assembled a panel of 30friends(psychologistsandsocialworkersamongthem)toanswersomeoflifersquosmostpenetratingquestionsExcerptsoftheiranswersappearbelow
TheauthoraskedhisfriendsWhenitcomestomakingdecisionshowimportantisit
tobeconsistent
ldquoTheideaofconsistencyshouldnotenterintothe[decision-making]processSounddecisionsarebaseduponthefactsandfigures[infrontof]youandthepastexperienceonehashadwithsimilarfactsandfigures Decisions can therefore be based upon direct relationships or analogues For examplepsychologicalprofilingandassessmentsarebaseduponquestions inamatrixdependentuponprecedentandanalogy
ldquoDecisions are made based upon these tests because the information regarding the psychologicalassessmentiscomparativelyconsistentAdecisionisthereforebaseduponanalogouspastexperiencenotnecessarilyconsistentwithpastexperiencerdquo--BobbiC
ldquoItrsquosnotthedecisionthatneedstobeconsistentasmuchastheproblem-solvinginvolvedinreachingitItgoesbacktovalueswhichdrivemanydecisionsandthosevaluesneedtobeconsistentnotthedecisionsperseForexampleyourchildwantstoextendhisbedtimeonenightwhenhehastogetupearlythenextdayforschoolYousaynoheneedshissleeptofunctionwellinschoolThenextnightisFridayandhewantstostayuppasthisbedtimetovisitwithGrandmawhocamefortheweekendHedoesnrsquothaveanyobligationsuntilnoonYetlethimstayupWasthisinconsistentNothedecisionsweredifferentbuttheproblem-solvingwasconsistentrdquo--MarleyC
ldquoYoushouldbeconsistentwhenyouaretalkingaboutmoralandethicalimperativesEverythingelseisacase-by-caseissueConsistentbehaviorisvaluable--solongasitdoesnotinhibitcreativityrdquo--JoeB
ldquoI believe I amwilling to changemymind in the face of superior logic or an unanticipatedoutcomeresulting from a mistake in judgment Now that I am old and wise I consistently try to avoid makingstatementsorcommitmentsthatwillleadtothesesituationsrdquo--CarlE
ldquoStrikesmeasinteresting[toconsiderif]consistency--whenpursuedwithoutjudgmentorconsideration--becomesrotemindlessorthoughtlessOrhowoftenismindlessnessthoughtlessnessandrotedecision-makingconfusedwithconsistency
ldquoIthinkItrytobeconsistentinmyprocessofevaluatingincomingdataandhowIwantneedtoactasaresult IknowIworkveryhardnot toallowmyself tobe trapped intoreacting inapre-determinedwayThatkindofprocessiswhathaspreventedmefrombeingabletochangerdquo--BruceJ
TheauthoraskedhisfriendsIsconsistencyoverrated
ldquoConsistencyisoverratedhighlyvaluedandimpossibleWhatisMcDonaldsifnotconsistentAlmostconsistentandbadforyouWhatisanamusementparktheseconddayNotasamusingEverworkonan
assemblylineIdid--andquitldquoOnapersonallevelthetrickistryingtodeliveraconsistentmessagethroughyourwordsandactionsto
yourkidsToughjobrdquo--CarlE
ldquoWealwayshearhowitisimportanttobeconsistentwithkidsIagreewiththateventhoughIfindithardIthinkthatkidsdofeelmorecomfortablewhentheycancountonconsistentresponses
ldquoHowever I think that it isamistake tostaywithaposition just for thesakeofconsistencywhen itbecomesclearthatachangemightbegoodIthinktherulemightbethatitrsquosgoodtobeconsistentaslongasitdoesnrsquotmakeyouinflexiblerdquo--IleneF
ldquoIneverydaylifeconsistencyisgood[but]itmaybeoverrated
ldquoAfterrecentlychangingmyworkenvironmentfromaruralenvironmenttoacityenvironmentIhavebeenexposedtomanypeopleandmanydifferentkindsofpeopleWorkinginthecityyouseemanypeoplewho consistently do the same thing day in and day out These are for themost part poor people TheyconsistentlybegatthesamecornerOnelady(dressednicely)consistentlysitsinthesameparkbenchandcarriesonconversationswithherselfSheargueswithherselfThereappears tobe twosides toherShedoesnrsquotacknowledgeanyoneelsersquospresenceAsonefriendrecentlyremarkedintodayrsquosterms--wouldnrsquotitbe interestingtodownloadherharddriveandseewhat it readsTheseareextremeexamplesofwhereconsistencyisnotgoodItmaybesafeforsomepeoplebutitalsomaybedetrimentaltoonersquosownhealthandwelfare
ldquoAchangeinenvironment(notbeingconsistent)wouldbegoodforthesefolksPerhapsthatiswhatthedoctorwouldorderChangethoughhecticmakeslifemoreinterestingrdquo--DaveR
ldquoIassoicateconsistencywithquietcalmbehaviorthatcomesfromthoughtfulhumanbeingswhothinkbeforetheyspeakanddonrsquotshoutouttheobviousTomeitistheoppositeoferraticberhavior
ldquoTheworldweliveinisafardifferentonefromwhenIgrewup[the1930s-1940s]andevenfrom[the1960s-1970s]Icouldsaythatalsoabouttheearlyyearsofmygrandchildren
ldquoFutureShockpointedouttheproblemyearsagotherapidadvancesincommunicationandsciencethespeed in transportation themobility of people the dislocation of lives due towars autocratic regimesdivorcesinso-calledstableenvironmentsInFutureShockToefflerpointedoutthatmoreinventionsandchangeshadtakenplaceinthefiveprioryearsthaninallthetimemanhasbeenonearth
ldquoAndyetthoseobservationspalewhencomparedtothetechnologicaladvancesincommunicationandthedevelopmentofInternetinformationandcommerceinthelastfiveyears
ldquoBewilderingtimesInformationoverloadAllcryoutforsomeconsistencyinhumanbehaviorandsomeeasilyrecognizedpatternsofconductthatarenotbuffetedbyhigh-speedchangeshappeningallaroundusThe loudness of radios in passing cars and the high frequency emissions fromTV andmovies plus the
explosion in chat rooms suggest that every one is shouting to be heard and not too many people arelisteningCommunicationandbehavioraresubjecttokneejerkresponseswhichdonrsquotallowfortoomuchthought
ldquoThecalmingeffectofconsistencywouldbeverywelcomeinthesehectictimesrdquo--ArnoldF
ldquoAfewthoughtsonconsistency
ldquoIthinkwevalueconsistencybecauseitishowwesetrulesandfollowthemInsportsparticularlywewantconsistentrulesorthegameisnotfairHoweverinotherpartsoflifetherearefewarenaswherewehaveclearwinnersand losersand thingsarenotusuallyblackandwhiteWewantour teachers togradeconsistentlybutofcoursetheyarealsoencouragedtomakeexceptionsandoftenlookbeyondthetesttoconsiderotherthingsingivingtheoverallgradeOneofthereasonsweareinundatedwithlawyersisthatthelawsareconstantlybeinginterpretedandarenotfollowedandappliedconsistentlyWhenwehavetriedtoaddsomeconsistencysuchasmandatorysentencingitoftencreatesotherproblemsanddoesnotservethefunctionoflsquofairnessrsquoAsaparentorinotherpartsofmypersonalexperienceIthinkitcanbehelpfultobeconsistentbutisnotalwayspossibleordesirableThisisanissuethatcomesupindailylifefrequentlyrdquo--KarinU
ldquoAs an educator and parent consistency is very important As an educator and parent change isimportantaswellWeallhavetogetusedtoinconsistencybutwewouldnrsquotrecognizeinconsistencyunlessconsistency had prevailed Art Costa a highly-respected educator has identified at least 12 intelligentbehaviors orwhatwe dowhen an answer is not readily apparent including persistence listeningwithempathy and understanding managing impulsivity working with accuracy and precision thinkingcreativelyandflexibilityinthinkingetcFlexibilityinthinkingiscriticalindealingwithinconsistencyanditrsquosthepeoplewhoarenotflexiblethinkerswhoseemtohavethemostdifficultywithchange(andlifeingeneral)ofanysort
ldquoConsistencyintheworkplaceisimportanttoaccomplishgoalsyetinconsistencycanbebeneficialinprovidingopportunitiesaswellIthinklsquooutoftheboxrsquothinkingwhichcertainlyinvolvesinconsistencycanbeproductiveandfun
ldquoDifferent situations require differing levels of consistency Some flourish with inconsistencies andothersdonot(suchasmeetingbasicneeds)Sotherersquosahugelsquograyarearsquowithregardtoconsistencyrdquo--MarleyC
Rule17
WelcomeMistakes
ldquoIfIhadtolivemylifeoveragainIrsquodtrytomakemoremistakesnexttimerdquo
--NadineStair
MistakesAretheyablessingoracurse
Ourconfusionstemsfromtwoparadoxicalmessageswehearaboutthem
diamsMessage1Mistakesareevil--avoidthematallcosts
diams Message 2 Mistakes are one of lifersquos most powerful learning toolsPursuethem
ldquoMistakesaretheusualbridgebetweeninexperienceandwisdomrdquo
--PhyllisTherous
Whicharewetobelieve
PhilosophicallyIsidewithMessage2butinreallifeIliveby1--Ihatemaking mistakes and I spend far too much time trying to avoid them In sodoingImissoutoncountlessopportunitiesIwishitwerenrsquotso
SureIgivelipservicetothenotionthatmistakesspeedthelearningprocessthatmistakesforceustolearnmorequicklyandgrowmorecompletelyButmyemotional system doesnrsquot buy it my emotional system is inexorably tied to
Message 1 -- mistake-avoidance Thatrsquos why Rule 17 is of great personalinterest
Mistakesofcourseareourconstantcompanionsdailyremindersthatwearehuman Not a day goes by -- sometimes not an hour -- when we donrsquot tellourselvesldquoOoooohthatwasamistakerdquo
--At timeswemake high-profilemistakes the kind that damage ourrelationships(ldquoIrespondedtooharshlyrdquo)
-- At timeswemakemodestmistakes overcommiting our resourcesboth personal and financial (ldquoI never should have volunteered for thatprojectrdquoorldquoWenevershouldhaveboughtthatcarrdquo)
-- And at times farmore thanwersquod like to recount wemakeminormistakes whether itrsquos tending to our children (ldquoIrsquom sorry that I didnrsquotlistentoyouthefirsttimerdquo)orourparents(ldquoIrsquomsorrythatIdidnrsquotlistentoyouthefirsttimerdquo)
ldquoMorepeoplewouldlearnfromtheirmistakesiftheywerenrsquotsobusydenyingthemrdquo
--HaroldJSmith
WhyAreWeSoSurprised
Thepuzzlingpart is sinceweknowthathumanbeingsaremistake-makingmachineswhyarewesosurprisedwhenwemis-stepTodayagainwersquollmakedozens of mistakes Knowing this in advance why are we so ill-equipped tohandlethem
Whenyousignedonasamemberofthehumanrace(yourecallthesigningceremony donrsquot you) you no doubt bought the package deal --moments oftriumphandpeacealongsidemomentsoffailureandanxietyYetthoughfailurewas part of the package dealwe nonetheless spend endless hoursworking toavoidmistakesAnd it takes a tollMistake-avoidance consumes an enormousamount of psychic energy tying up our brain circuitry in ways we know aredetrimentalThinkbacktoyourlastmistakeandtrytoguesshowmanyminutesifnothoursyouspentinldquoregretcyclerdquo
Toomany
Rule17encouragesustowelcomemistakes--notjustacknowledgethemoracceptthembuttowelcomethemFranklyitrsquosadauntingnotionparticularlytothoseofuswhohavespentmostofourlivestryingtoavoidthem
The math is elementary if you spend one less moment regretting (yourmistakes) yoursquoll have onemore moment available for learning Itrsquos a simpleformula
ldquoIfitwerenrsquotforallthemistakesIhavemadeIwouldnotknowasmuchasIdonowrdquo
--BuckminsterFuller
MoreMistakes=MoreLearning
CanyourecallatimewhenyouspenthoursregrettingamistakeImagineifyou turned this negative energy into a positive force The professionals at theMedicalCenterofCentralGeorgiainMaconGeorgiaexplainhow
ldquoAmistake isactually the first step in learningWhen trying to learnsomething that isnewtoyou the learningcomes frommakingamistakeand correcting it If youmake nomistakes you donrsquot learn I like snowskiingandwhenItakealessontheinstructorusuallyremindsmelsquoIfyouarenot falling youarenot learningrsquoSomistakesarenotbad theyaregoodMaybe you shouldmakeasmanymistakesas you can inorder tomorequicklylearnThenexttimethatyoumakeamistakebecomeexcitedand say to yourself lsquoThis isgreat I amgoing to learn somethingnowrsquoTry this lsquorethinkingrsquo approach to any problem and your mood andbehaviorwillimproverdquo
Thechallengeofcourseistoretrainourthoughtstocreateapositiveinnerdialogueeverytimewemis-stepOurexpertscontinue
ldquoAmistakeisjustaneventandtherecanbemanypossiblereactionstoitThe reactions all depend uponwhat you think themistakemeansWhatyouthinkthemistakemeansdependsonyourruleformistakesManyofuslearn that amistake is a bad thing and a sign of failureOur rule sayssimplythatlsquoMistakesarebadIfyoumakeonethenyouarebadrsquo
ldquoAlifespentmakingmistakesisnotonlymorehonorablebutmoreusefulthanalifespentdoingnothingrdquo
--GeorgeBernardShaw
ldquoThis is just one rule There are other points of view When mydaughterwassixyearsoldandtryingtolearntorideabicycleshetaughtmeadifferentruleAfterfallingoffthebikemanytimesasyoudowiththislearningprocess sheobserved that lsquoWhen you learn to rideabike youhavetostartwiththefallingdownrsquoThiswastrueFalloffenoughandyoulearntorideSowelearnbymakingmistakesrdquo
HowshouldweregardmistakesFivechoices
--Denythem(option1)
--Acknowledgethem(option2)
--Acceptthem(option3)
--Welcomethem(option4)
--Pursuethem(option5)
ldquoThegreatestmistakeamancanmakeistobeafraidofmakingonerdquo
--ElbertHubbard
Personally Irsquove spent plenty of time exercising option 1 have becomecomfortable with 2 struggled with 3 contemplated 4 and laughed at 5Laugh though I might 5 remains my personal goal however distant it mayseem
Rule17isaboutmovingpastthemistakebyconsciouslyfreezingourregretcycleanddirectingourthoughtstothepresentandthenthefutureInitspurestformRule17isacurativehelpinguslearnnotlamentofferingdelightinplaceofdespair
MakenomistakeRule17isapathwaytofreedom
5000MistakesldquoThesooneryoumakeyourfirst5000mistakesthesooneryouwillbeabletocorrectthemrdquo
--KimonNicolaides
MakingTooFewldquoThetroubleinAmericaisnotthatwearemakingtoomanymistakesbutthatwearemakingtoofewrdquo
--PhilipKnight
Challenge17AAfterYourNextMistake
Trythesesimplestepstoeasethepain
Step 1 -- Pause and acknowledge the mistake ldquoI made amistakerdquo
Step 2 -- Remind yourself that yoursquore a human beingwho hasmany wonderful qualities one of which is the ability to makemistakes and learn from them ldquoI want to learn from mymistakesrdquo
Step 3 -- Try to imagine the next time yoursquore in a similarsituationthenthinkabouthowyoursquodliketorespondhowyoursquolllearnfromyourmistake
All thewhile remember thatmistakes are one of lifersquosmost valuabletoolsforhelpingusimproveforhelpingusbecomethepersonwewanttobecomeDonrsquotignorethemdonrsquottrytoavoidthemusethemwisely
Challenge17BTrimYourldquoRegretCyclerdquo
Thinkbacktoarecentmistakeandaskyourself
ldquoHowpersistentwasmyregretcyclerdquo
thatishowoftendidthoughtsofregretappearinmymindintheminutesandhoursanddaysthatfollowed
Then the next time youmake amistake try to cut short your ldquoregretcyclerdquotrytoshiftyourthoughtsfromldquoregretrdquo(ldquoIwishIhadnrsquotdonethat)toldquogrowthrdquo(ldquowhatcanItakefromthisexperiencerdquo)Bydoingsoyoursquollbespendingmoretimelearningandlesstimemulling
Trythisandyouwonrsquotregretit
TheAuthorrsquosFriendsShareTheirThoughtsIn a bid to learn how others think the author assembled a panel of 30friends(psychologistsandsocialworkersamongthem)toanswersomeoflifersquosmostpenetratingquestionsExcerptsoftheiranswersappearbelow
TheauthoraskedhisfriendsWhatrsquosthedifferencebetweenamistakeandabad
decision
ldquoI thinkofamistakeasmore impulsive thanadecision lesscarefully thoughtout lsquoDecisionrsquo impliesthatallsideswereexaminedandthatachoicewasmaderdquo--MarleyC
ldquoMistakesareaccidentsdecisionsmadequickly--onedidnotmeansomethingtohappenthewayitdidUsually therewasnot time toput thought intosomethingwhenamistake ismadeAbaddecision is theopposite -- therewas time to prepare to thinkweigh all the optionsA bad decision is not the end allanotherchoicejusthastobethoughtoftoremedytheeffectofthepreviousdecisionrdquo--VickiH
ldquoAmistakeistheactofcarryingoutabaddecisionAbaddecisionisnotamistakeuntilyouactonit(Goesalongwithyouropeningcommentsabouttherelationbetweenthoughtandexperience)--GailC
ldquoAbaddecisionisamistakerecognizingamistakeishowweknowitwasabaddecisionYougottomeetmyex-wifetotrulyunderstandrdquo--CarlE
ldquoIthinkamistakeisastepinthelearningprocessandassuchunderstandableandworthwhileAbaddecisionisapoorchoiceandoneaboutwhichyoucouldshouldhaveknownbetterForexampleImadeamistake five years ago when I quit my job sold my car and moved out to live with some friends inScottsdaleAZItcausedmealotofproblemswhenitdidnotworkoutandIwasforcedtomovebacktoBostonwith no job andnomoneyHowever I learned a great deal from thismistake and credit itwithmanyofthecorrectdecisionsIhavemadesince
ldquoAnexampleof abaddecisionoccurred thispastSundayafternoonWhile studying formyStatisticsmidtermatNYUItookabreakandwalkedacrossthestreettoacampusdeliTherearenotmanypeoplearoundacampusonaSundayparticularlyduringthesummerAsaresultthedelikeepsaskeletoncrewondutyandthefoodisnotfreshImadeabaddecisionandorderedchickenwithriceWhenIbroughtitbacktomystudyhallIrealizedthatthechickenwasoldandinedibleIhadtogoallthewaybacktheretoreturnitChoosingthechickenwasabaddecisionbecauseIshouldhaveknownbetterwhenIthoughtofthesituationrdquo--ChrisW
ldquoIliketoplaywordgameswiththisoneIsaythewordlsquomistakersquoisashortenedversionoflsquomisstakersquoAlsquotakersquoisanythingyoulsquotrytodorsquoOfcourseweonlytrythingsexpectingwecandothemorthattheywillturnoutsuccessfullyTherebyalsquomisstakersquobeingsomethingthatmissedtheexpectedtarget
ldquoAfurther thoughtonlsquomiss takersquoAllactswhetherbyhumansorbynaturehavean impacta result(seelsquoChaosTheoryrsquo)ThatresultiseitherintendedorunintendedAmistakeisanunintendedresultAndwhatremainsisthenewrealitytobedealtwithmaybelsquocorrectedrsquo(togettheintendedresult)ortobelivedwith
ldquoThusendeththedayrsquoslessonrdquo--NatE
ldquoMistakesoccuroutofasensetolsquocompleteataskQUICKLYrsquowhereasabaddecisionisonemadeafterlsquothoughthasbeentakenrsquoandanincorrectdecisionwasmaderdquo--MickeyF
ldquoYoucanlearnfrommistakesbutyouonlybeatyourselfupforalsquobadrsquodecisionDecisionsareturningpointsor stakes in theground that start the journey in anotherdirection If thedirection seems less thanlsquogoodrsquoitrsquostimeforanotherdecisionLabelingthedecisionaslsquobadrsquoparalyzesthetravelerSometimesjustmakinganydecisionistherightthingbecauseyoursquovecontinuedthejourneyrdquo--JoelR
ldquoIbelievethattherearemanyreasonsformakingbaddecisions--lackofinformationunwillingnessto
acceptrealitiespridestubbornnessarroganceimpatienceunresolvedinternalconflictsSuchdecisionsarenotinevitableandcanbevenalMistakesareinevitableWeallmakethem-itispartofbeinghumanwhatwithallthehumanfrailties-buttheyarenotinherentlyvenalrdquo--AllanH
ldquoMistake making This is the easiest one for me I think the main difference is a mistake is madeinadvertentlyinthecourseofactionoftenduetoignoranceinattentionorinexperienceAdecisiontomeisaconsciousprocessofweighingoptionsandchoosingoneSometimeswemakeamistakeinthisprocessduetoignoranceinattentionorinexperiencebutitmayhaveseemedthebestdecisionatthattimeAbaddecisionisonewemakemoreconsciouslybutgoaheadanywayIhopethatmakessenserdquo--KarinU
ALuckyStrikeldquoIfthereissuchathingasluckthenImustbethemostunluckyfellowintheworldIrsquoveneveroncemadealuckystrikeinallmylifeWhenIgoaftersomethingIneedIstartfindingeverythingintheworldthatIdonrsquotneed--onedamnthingafteranotherIfind99thingsIdonrsquotneedandthencomesnumber100andthat--attheverylast--turnsouttobejustwhatIhadbeenlookingforrdquo
--ThomasEdison
RulesforAchievingYourGoals
IntroductiontoGoal-SettingThePerfectRecipe
ldquoAimforthetopThereisplentyofroomthereTherearesofewatthetopitisalmostlonelythererdquo
--SamuelInsull
SomeoflifersquoshealthiestrecipesarenrsquotfoundinthecookingsectionInsteadtheyrsquore locatedunderPsychology in the self-help section aplethoraofbooksofferingavastarrayofingredientstoimproveyourlife
Atfirstglancethesegoal-settingrecipesappearwhollydiverseeachwithitsowndistinctiveflairandverveButbeneaththesurfaceIfoundastrikingunityacommonsetofingredientsthatshowuponeveryonersquosldquorecipeforliferdquo
ldquoYouhavetosetnewgoalseverydayrdquo--JulieKrone
Here then are the best of the best -- six ingredients that self-help guruspromisewillmakeyourgoalsirresistiblyaromatic
diamsIngredient1--WriteItDowndiamsIngredient2--ThinkPerformanceBaseddiamsIngredient3--BeSpecificdiamsIngredient4--AlignGoalsWithValuesdiamsIngredient5--BePositivediamsIngredient6--ReviewFrequently
Ingredient1--WritersquoEmDown
WritersquoemdownThatrsquostheresoluteadvicefromeveryself-helpchef--donrsquotjustthinkaboutyourgoalsputthemonpaperThismayappeartobealight-fare
recommendation but itrsquos anything but Chefs insist that the mere act ofcommittingourgoals topapermaybe themostcrucialstep in theprocessByplacingtheminprintitimmediatelyfortifiestheirsignificanceandaffirmstheirexistenceLetrsquos behonest --most of our goals are set privately and fewevermove frommind tomatter The dictate is simple if yoursquore truly interested inachievingyourgoalsputrsquoemonpaper
ldquoWhatthreethingsdoyouwanttoaccomplishthisyearWritethemdownandplacethemonyourrefrigeratorforinspirationallyearlongrdquo
--sourceunknown
Ingredient2--ThinkPerformance-BasedNotOutcome-Based
When creating goals think performance not outcome Letrsquos take a classicexample -- say you want to lose weight and improve your health A typicaloutcome-basedgoalwouldbetolose15poundsbutthegoalisflawedbecausetechnicallyitrsquosbeyondyourcontrol(asarealloutcome-basedgoals)
By contrast a performance-basedgoal iswithinyour controlFor exampleyou might decide to work out 30 minutesday three times per week or youmightdecide tohavedesserteveryothernight (insteadofeveryevening)Thedifferenceiscritical--performance-basedgoalsarewithinourcontrol--actionsteps that we can actually take while outcome-based goals are beyond ourcontroloftensubjecttocircumstancesthatwecannotinfluence(egourbodyrsquosmetabolism)
ThemessageThemore thatyoufocusonyourperformance insteadof theoutcomethemoreyoursquollachieve
Warning When Setting Goals IndividualIngredientsMayVary
CookingInstructions
1Pre-heatovento350degrees2Pourvaluesinto3quartbowl
3 Slowly mix in a positive attitude control (performance-based) andspecificityStirthoroughly4Usingpencilandpaperwritedowntheappropriatewordsthatdescribethegoal5Shredpaperintobowlstirringvigorously6Placebowlinovenfor30minutescheckingfrequentlytoassurethatahousefirehasnotbeenignited7Removefromoven8Letgoalscool
Ingredients
diamsPaper(1)diamsPencil(1)diamsControl(1cup)diamsSpecificity(1cup)diamsValues(2cups)diamsPositiveAttitude(2tbsp)diamsReview(1tsp)
NoteIfmixturecoolstooquicklyreturntoovenandreheatasdesired
ListentothefolksatMindtoolscom1
ldquoYou should take care to set goals over which you have as muchcontrolaspossible--thereisnothingasdispiritingasfailingtoachieveapersonal goal for reasons beyond your control such as bad businessenvironmentsbadweatherinjuryorjustplainbadluckGoalsbasedonoutcomesareextremelyvulnerabletofailurebecauseofthingsbeyondyourcontrol
ldquoReviewyourgoalstwiceeverydayinordertobefocusedonachievingthemrdquo
--LesBrown
ldquoIf you base your goals on personal performance or skills orknowledgetobeacquiredthenyoucankeepcontrolovertheachievementof your goals and draw satisfaction from themFor example youmightachieveapersonalbesttimeinaracebutstill[fallshortofyourgoal]If
youhadsetanoutcomegoalofbeinginthetopthreethenthiswillbeadefeatIfyousetaperformancegoalofachievingaparticulartimethenyou will have achieved the goal and can draw satisfaction and self-confidencefromitsachievement
ldquoWhenwearemotivatedbygoalsthathavedeepmeaningbydreamsthatneedcompletionbypurelovethatneedsexpressingthenwetrulyliveliferdquo
--GregAnderson
ldquoAnother flaw is where outcome goals are based on the rewards ofachieving something -- whether these are financial or are based on therecognitionofcolleagues Inearlystages thesewillbehighlymotivatingfactorshoweverastheyareachievedthebenefitsoffurtherachievementatthesamelevelreduceYouwillbecomeprogressivelylessmotivatedrdquo
JewelKesslerofTheGravityCenterdefinesthedifferencecrisply
ldquoAn outcome goal focuses on an end result For example youmighthavesaidlsquoIwanttolose25poundsrsquoOrperhapsyoumentionedthatyouwanttoweigh125poundsAperformancegoaloutlinestheprocessoractiontakeninanefforttoloseweightAdefinitiveperformancegoalislsquoIwill go tomyGravity classand train for45minutesrsquo or lsquoIwill eat fiveservingsoffruitsandvegetableseachdayrsquo ldquo
BrianJohnston2addssimply
ldquoPerformance goals are associated with less anxiety since there isflexibility and as a result should be emphasized in an exercise andnutritionprogramItcanbeupsettingnottoachieveanoutcomegoalbutif all the steps leading up to the outcomewere done to the best of yourabilityitiseasytomaintainmotivationinpreparingforthenextoutcomegoalrdquo
In the athletic arena performance is what the athlete controls whileldquooutcomes are frequently controlled by othersrdquo explains The SpecialOlympicswhichadds
ldquoAn athlete may have an outstanding performance and not win acontestbecauseotherathleteshaveperformedevenbetterConverselyan
athletemayperformpoorlyandstillwinifallotherathletesperformatalower level Ifanathletersquosgoal is torun1210seconds in the100m theathletehasgreatercontrolinachievingthisgoalthanwinningHowevertheathletehasevengreatercontrolofachievingagoalifthegoalistorunusing the correct form driving the knees through the entire race Thisperformance goal ultimately gives the athlete more control over hisherperformancerdquo
ldquoProvidencehasnothinggoodorhighinstoreforonewhodoesnotresolutelyaimatsomethinghighorgoodApurposeistheeternalconditionofsuccessrdquo
--ThorntonTMunger
Theyoffertwoquickexamples
BasketballbullOutcomegetthereboundbullPerformancemakecontactwithopponentandblockoutFootballbullOutcomegettotheballfirstandcontrolitbullPerformancesprintafterballcomingintoplay
Ingredient3--BeSpecific
Expert chefs encourage us to create specific clearly defined goals to steerclear of generalities When goals are measurable definable precise andquantitativewestandagreaterchanceofachieving themTheadvice isclearavoidgeneralitiesdisorganizationandunsystematicformulationBespecific
Theexpertspointtheway
ldquoAspecificgoalhasamuchgreaterchanceofbeingaccomplishedthanageneralgoalAgeneralgoalwouldbelsquoGetinshapersquoButaspecificgoalwouldsaylsquoJoinahealthclubandworkout3daysaweekrsquo rdquo
--PaulJMeyerauthorofldquoAttitudeIsEverythingrdquo
ldquoThedifferencebetweenagoalandadreamisthewrittenwordrdquo
--GeneDonohue
ldquoSet specific measurable goals If you achieve all conditions of ameasurable goal then you can be confident and comfortable in itsachievementIfyouconsistentlyfail tomeetameasurablegoal thenyoucanadjustitoranalyzethereasonforfailureandtakeappropriateactiontoimproveskillsrdquo--MindToolsLtd3
ldquoConsider the difference between these two goals 1) reduce yourunnecessary expenses at home or 2) reduce personal monthly longdistance telephone costs to $45 by July 1 1995 The secondgoal sets aspecifictargetforpersonalphoneuseSubconsciouslyyourmindcannowmonitorthelengthoftimeyouspendonlong-distancecallsrdquo--DianeMEadeAuthorofldquoGoalSettingStrategiesforaBalancedLiferdquo
Ingredient4--AlignGoalsWithValues
ExpertsagreendashtoachieveyourgoalstogivethemachancetosucceedtheymustbealignedwithyourvaluesTherersquosnootherway
WhatareYourMostPreciousValues
Try thisnot-so-simplechallenge (itrsquoll takeyou less than twominutes)Grabapencilandrankeachof the15values listedbelowfrom1-10(anldquo8rdquomeans that thevalue isofgreat importance toyouaperfectldquo10rdquoofcoursemeans itrsquos topshelf)Onceyoufinish the rankorder reviewhowmanyreceivedaperfectldquo10rdquoandrankorder theseInotherwordsof thevaluesthatyoumostprizewhichofthosearemostimportantYoumightjustbesurprisedatyouranswer
___Comfort___ContributionCharity___Family___FreeTime___Friendships___Happiness___Health___Independence___LongLife___MarriageSignifOther___MeaningfulJobCareer___Recognition___ReligionSpirituality
___Security___WealthMoney
Dr Scott Mohler a clinical and organizational psychologist brilliantlyillustrates this point in this classic coaching exchange betweenbusiness coach(Dr Mohler) and Michael a fast-rising manager whose work responsibilitieshaverecentlysoared
CoachWhen we first startedmeeting I think you toldme that yourvalues include ldquodoing the right thingrdquo and ldquorelentlessly improvingrdquo IknowtherewereothersyoumentionedIjustwanttobesureaboutthesetwoHaveIrememberedcorrectly
MichaelYesThatrsquosright
CoachHasanythinghappenedsincethentochangethesevalues
MichaelNo
CoachAreyousureIwanttomakeabsolutelycertainthatthesearestillyourvalues
MichaelIrsquomsureIbelieveitrsquosimportanttoactwithintegritymdashdotherightthingmdashandstrivetomakethingsbetterwhenyoucan
Coach ldquoWhen you canrdquo I donrsquot remember that being part of itldquoRelentlessrdquomeansldquopersistentrdquoorldquoceaselessrdquoItdoesnrsquotmeanwhenitrsquoseasy or convenient or even doable Again I want to check with you isldquorelentlesslyimprovingrdquooneofyourvalues
MichaelYessureThatrsquosaveryimportantvalueofminePeoplewhoknowmewellwouldtellyouthataboutme
CoachWouldyousaythatyouareworkingtothevaluesofldquodoingtheright thingrdquo and ldquorelentlessly improvingrdquo by not addressing theinterdivisioncommunicationproblemswehavetalkedabout
ldquoIfeelthemostimportantstepinanymajoraccomplishmentissettingaspecificgoalThisenablesyoutokeepyourmindfocusedonyourgoal
andoffthemanyobstaclesthatwillarisewhenyoursquorestrivingtodoyourbestrdquo
--KurtThomas
MichaelProbablynotButIrsquomtellingyouitwonrsquotdoanygood
CoachWell itdependsonwhatyoumeanby thatWillpursuing theplan result in improved communications between divisions Will ittranslate into better business performanceWill it engage employees byhelping them better understandwhatrsquos going on in their own companyWill you feel like youare leading inamanner consistentwith yourownvalues
MichaelOK I think I seewhatyouaregettingat I canrsquotgetoverlyfocusedontheoutcomeofmyactionswhentheworstthatcouldhappenisthat they will simply make no difference I need to pay attention to myvaluesandactaccordinglyIfIdothistherestwilltakecareofitself
CoachLook youwonrsquotnecessarilyget theoutcomeyouwantall thetimeYouarenrsquotgoingtoget thatnomatterwhatyoudoIrsquomsuggestingthatyouconcentrateontheldquodoingrdquopartandnotthefinalresultIknowthatrunscountertohowmanybusinesspeoplethinkbutthisisnrsquotaboutwhetheryousucceedorfailatsometask
MichaelAreyousayingoutcomesdonrsquotmatter
Coach Irsquomnotsaying thatatallTheymatteragreatdealButwhatmatters more is how you do what you do Thatrsquos whatrsquos under yourcontrolandthatrsquoswhatIencourageyoutofocusonLetyourvaluessetthedirectionandact inaccordancewith themWhatdoyour values tellyoutodointhissituation
ldquoThegoalyousetmustbechallengingAtthesametimeitshouldberealisticandattainablenotimpossibletoreachItshouldbechallengingenoughtomakeyoustretchbutnotsofarthatyoubreakrdquo
--RickHansen
Values explains Dr Mohler stand at the heart of the Value-BasedLeadership Coaching (VBLC) method an empirically grounded counseling
approachknown asACT (Acceptance andCommitmentTherapy)DrMohlerexplains that even companies with traditionally rule-bound cultures such asWalmartareembracingthemanagement-by-valuesapproach
Andtherulesofthisgameapplyequallytoindividuals--thatisifyouwishtoreachyourgoalstheysimplymustbeinsyncwithyourvalues
Ingredient5--BePositive(SoundsLikeABloodType)
Bepositive thinkpositive speakandwrite inapositivemannerOurchefsconcur -- when it comes to the words we speak the words we think and thewordswecomposeitrsquosimportanttoldquobepositiverdquoWemustfocusonwherewearegoingnotwherewehavebeenThisaxiommayappeartobeatouchoftheobviousbuttheexpertsadvancethisrecommendationseriouslycitingcountlessstudiesabouttheimportanceofbeingpositive(asopposedtotheimportanceofbeingearnest)OneneedonlytoturntotheworldofsporttogainaffirmationtotheldquopositiveprinciplerdquoOnememorablestudyconductednearlyadecadeagodiscovered a single quality that separated the top tennis players in the worldfromtheirpeers--theirpositiveldquovoicerdquoThetopathletesusedldquopositiverdquowordstourgethemselvesonTheseplayersprovidedconcreteevidencethatwordsofencouragement (ldquoLetrsquos get the next onerdquo) reign over words that are critical(ldquoWhatrsquoswrongwithyoutodayrdquo)
Sonomatteryourbloodtypestrivetobepositive--whetheryoursquoresettinggoalsorsimplytalkingwithyourselfHerersquoswhatsomeproshavetosay
ldquoWhatyougetbyachievingyourgoalsisnotasimportantaswhatyoubecomebyachievingyourgoalsrdquo
--ZigZiglar
ldquoWriteyourgoal in thepositive insteadof thenegativeWorkforwhatyouwantnot forwhatyouwanttoleavebehindrdquo--GeneDonohueofTopAchievement
ldquoSuccess Questions must be positive These Success Questions must override your negativeinternalquestionssoyoursubconsciousstartsworkingwithyouinsteadofagainstyouExpressyour goals positively lsquoExecute this technique wellrsquo is a much better goal than lsquodonrsquot make thisstupidmistakersquo rdquo-motivatorprocom
ldquoMake the goal positive instead of negative In other words write what you want to movetowardsnotwhatyouaretryingtomoveawayfromInsteadofwritinglsquoIhavelostthatunsightlyextra20poundsrsquo youcould say lsquoIweigha trimathletic165 (maleor115 female)poundsrsquo rdquo --AnthonyRobbinsauthorofldquoTheUltimateSuccessFormulardquo
Ingredient6--ReviewFrequently
Itrsquos important to recall thatwhen you take yourmain dish out of the oven(think turkey Thanksgiving) you still must tend to its needs Is it cookedthoroughlyHowlongmustitcoolIsitreadytosliceWillitneedextrasauce
As so it iswith goalsOnce set once out of the ovenwemust tend to itsneedsconstantlyreviewingandrevisingTheworldrsquosgoal-settinggurusofferapanoplyofrecommendationsonhowoftenweshouldrevisitourgoalsbuttheconsensusisclearthemorethebetter--onceaweekforcertainbutonceadayisnottoooftenThepointisthemorethatyoursquorethinkingaboutyourgoalsthemore opportunity yoursquoll have to shape in ways that you desire The expertsweighin
ldquoHaveasetofgoalsforeverydayandreviewtheresultseverynightItmayseemlikealotoftimeandtroublebutisnrsquotmakingasuccessofyourlifeworthitItrsquosnotthetroublethatbothersyouitrsquosthedisciplineThinkthatthroughbecauseifyoursquorenotwillingtoacceptyourowndisciplineyoursquorenotgoingtoaccomplish2ofwhatyoucouldandyoursquollmissouton98of thegood thingsyoucouldhave Just thinkabout itMostpeoplespendmoretimeplanningforavacationthantheydoplanningfortheirlivesrdquo--TomHopkinsauthorofldquoHowtoMastertheArtofSellingrdquo
MakingTimeldquoYouwillneverfindtimeforanythingIfyouwanttimeyoumustmakeitrdquo
--CharlesBixton
SideDishes
Supplementing our six primary ingredients are a bevy of saucescondimentsandgarnisheseachguaranteedtospiceupyourgoalsHerersquosanassortmenttoremember
Remember thatgoal-setting isa skill --ldquoSettinggoalsat thecorrectlevelisaskillthatisacquiredbypracticerdquo--mindtoolscom
Rememberthatgoalschangeovertime--ldquoRemembertoothatgoalschangeasyoumature--adjustthemregularlytoreflectthisgrowthinyour
personality If goals donot holdanyattractionany longer then let themgoGoalsettingisyourservantnotyourmasteritshouldbringyourealpleasuresatisfactionandasenseofachievementrdquo--mindtoolscom
Remembertosetgoalswhenyourbodyisalert--ldquoPersonalfactorssuchastirednessothercommitmentsandtheneedforrestetcshouldbetakenintoaccountwhengoalsaresetrdquo--mindtoolscom
Remember to share your goals cautiously -- ldquo[U]nless someone iscritical to helping you achieve your goal(s) keep your goals to yourselfThe negative attitude from friends family and neighbors can drag youdownquickly Itrsquosvery important thatyourself-talk (the thoughts inyourhead)arepositiverdquo--GeneDonohueofTopAchievement
Remembertoenjoyyoursuccessesandenjoytheprocess--ldquoMakeaconcertedefforttoenjoyeachmilestoneasyoutraveltheroadtosuccessdonrsquotwastetimeworryingaboutgoalsyouhavenrsquotyetreachedKeepyourexpectations realisticNoone reaches all of his or her goalsRememberthatprogress isalwaysongoingRelaxandenjoy theprocessrdquo --DianeMEadeauthorofldquoGoal-SettingStrategiesforaBalancedLiferdquo
reproduced with permission from Mind Tools Ltd 1996-2012 all rights reservedhttpwwwmindtoolscompagesarticlenewHTE_90htm
1 reproduced with permission from Mind Tools Ltd 1996-2012 all rights reservedhttpwwwmindtoolscompagesarticlenewHTE_90htm
2JohnstonistheDirectorofEducationoftheIARTFitnessCertificationandEducationInstitute
3 reproduced with permission from Mind Tools Ltd 1996-2012 all rights reservedhttpwwwmindtoolscompagesarticlenewHTE_90htm
Rule18
ZerotoOne
ldquoThesecretofgettingaheadisgettingstartedrdquo--SallyBerger
Thinkofyourselfasamasterchefwieldingasharplyhonedcarvingknifecapableofslicinggoalsintobite-sizedpiecesThisisthemessageofRule18--thinksmallthinkbite-sizedthinkzerotoone(notzerototen)
Rule 18 is the salve for our human tendency to over-commit and over-promise -- not just to others but to ourselvesRarely a day goes bywhenwedonrsquotmakeaprivatepromisethathoweverwellintentionedcommitsustotoovastacourseofactionStillwecontinuetooverindulgeintentongoingbackfor seconds (zero to ten)whenweknow that a single portionwill do (zero toone)
ldquoSettinggoalsforyourgameisanartThetrickisinsettingthemattherightlevelneithertoolownortoohighrdquo
--GregNorman
ThesolutionZerotooneWhetheryoursquoreplanningtospendmoretimewithyourchildrenexploreacareerchangereduceyourmonthlyexpensesinitiateanexerciseprogramstudyforamajorexamorlaunchanewbusinessitrsquoscriticaltokeep thecarvingknife closeathandAfter all a thickpieceofbread is farmorelikelytogetstuckinyourthroatthanadollop
Often insettingpersonalgoalswetrapourselvesbyusingcodewordslikeldquoeveryrdquoandldquoneverrdquo(ldquoIrsquomgoingtoworkouteverydayrdquoorldquoIrsquomnevergoingto
ordercakefordessertrdquo)OurirrepressibleurgetoleapfromldquozerototenrdquotoucheseverypartofourlivesItaffects
diamsOurrelationshipswhenwemovetooquickly
diamsOurfinancialliveswhenwebuyitemswecanrsquotafford
diamsOurworkliveswhenweassumetoomanytasksinanunboundedbidtobothpleaseandimpress
TheAnswer
ZerotooneWhenwesliceourgoalsintobite-sizedpiecesweovercomeoneoflifersquossupremehurdles--gettingstartedOurfirststepisalwaysthehardest--whetherwersquoresearchingforanewjoboranewmatefinishingatermpaperorabusinessplanThemostdifficultstepisalwaysthefirstoncetakenabodyinmotiondoestendtostayinmotion
ldquoAgoodbeginningmakesagoodendrdquo--EnglishProverb
Thinkingsmallhelpsusbegin(seemyfriendrsquoswonderfulstoryonthenextpage)ThinkingldquozerotoonerdquohelpsussetgoalsthatarerealisticandattainableAnditpavesthewayforsettingfollow-ongoalsfromtwotothreethenthreetofourWhenwe set goals incrementallywe leave ourselves room to growandroomtoslideIfwersquoresittingatlevelfiveandsomehowfailwehaveplentyofroomtobackslidetolevelfourorlevelthree
Butwhenwestartwithzerototen(ldquoIrsquomgoingtostartwalkingamileeverydayrdquo)andthenfailwetendtoslidebacktozero
ShockofShocksTheGoalSlicerWorks
TomyfriendsIofferedthefollowingchallengeselectapersonalgoal(Iaskedthemtochooseasimpleone) then try tocut it inhalf thenhalfagainTheideawastofindoutifcuttingagoalinhalf(orhalfagain)madeitmorepalatablemoredo-able
HerersquoswhatmyclosefriendNatEmeryhadtosay
ldquoGoal Clean my house by Thursday (Thursday is critical because Ihaveawalkthroughbyapotentialbuyerboyifthatdoesnrsquotgeneratesomequestionsyoursquorelosingyouredge)
ldquo1stSliceCleanhalfmyhousebyThursday(NoticeIdidnrsquotsliceittheother way Cleanmy house by Tuesday)OK Thatrsquos probablymorerealisticanyway
ldquo2nd SliceClean only the first floor But you canrsquot do just that Thewalkthroughremember
ldquo3rd Slice Clean only the Living RoomWait a minute You can domore than that (The voices of criticism and social awareness are veryloud)
ldquoI cannot do lessDoing less than thewhole house is looming largerandmoreurgentthanbeforeIstartedtheexerciseWhatiscausingthatIWILL do the entire house In fact I have just made two phone calls tosolicitextrahelpSowhatdidtheslicingdoIrsquomnotsureInthiscaseitdeepened the resolveWill it always I suspect it might A new twist tosettinggoalsandactuallymeetingthem
ldquoThanksSteverdquo
ThinkaboutitThinkaboutthelasttimeyousetagoalandafterfailingtoachieveitendedupdoingnothing
Thatrsquoswhatmakeszerototensoimpossibleitleaveslittleroomforretreatlittlemarginforerror
YouknowthefeelingItrsquosthatmomentwhenyoursquoreabouttostartthebillsclean the yard prepare a report start the laundry practice the piano or placepictures in the family album Inevitably the hardest part is ldquogetting startedrdquoThatrsquoswhatmakesRule18sovital
JustBegin
InitssimplestformRule18boilsdowntoasinglewordbeginWhenataskstands before us our greatest challenge is simply to start to commence toengageOurtendencyofcourseistostareatthemountaintopoverwhelmedbyits size and its slopeBut ifwe are tomake the ascent ifwe are to reach thecrestwemustfindawaytostartinsteadofstare
Theseare themoments tounsheathourknifeandstartslicing theseare themomentstoidentifyldquoreststopsrdquoonthetrailtomakeourascentmorepalatable
ldquoThoughnoonecangobackandmakeabrandnewstartanyonecanstartfromnowandmakeabrandnewendingrdquo
--CarlBard
WhyisldquozerotoonerdquosodifficultBecauseofouregothatever-sensitivepartofourpsychethatjumpsattheslightestprovocationHerersquosatypicalscenario
Yoursquovejustsetagoaltowalk30minutesadayfivedaysaweek(Irsquodlabelthis a ldquozero to tenrdquogoal)Days later after you realize yoursquoveover-commitedyou decide to dramatically revise your plan and begin instead with ldquozero toonerdquo Translation you decide to start with three minutes a day three days aweek
ldquoThreeminutesWhatareyoukiddingrdquo
Youregohasarrived thatever-familiar self-critical internalvoice thatbegsforattention
ldquoThreeminutesisridiculousWhatgoodwillthatdoWhatdifferencewillthatmakerdquo
ItrsquostimetotellyourcaptiousegotobackofftorelaxtojustlistenItrsquostimetoexplainthatthreeminutesadayachievestwofundamentalaims
1Itmovesyouoffofzeroand2Itcreatesanewpatternofbehavior
Three minutes does make a difference not just by creating a new modusoperandibutbybolsteringyouphysicallyandmentallyYouregowillbeslowtoagree(rememberitrsquosnotexactlyaworld-classlistener)butifitcanhearyouat
allreminditthatsuccessbreedssuccessandthatbythinkingsmallthinkingdo-ableyoursquoremovingforward
Some years ago I created a ldquozero to onerdquo goal that began with a singlepushupSureIlaughedbecauseasinglepushupseemedabsurdAndagainonday twowhen Iaddeda second I laughedagainafterallmyentireworkouthadjust lastedforfoursecondsButasthedayspressedonthereIwasdoingninepushupsondaynineand21onday21Whatstartedasacomicallysmallexercisehadbecomeinjustthreeweeksamajorpersonaltriumph
ldquoIfyouwanttogettherebeginitrsquosarulesounusuallysimplethatmostpeoplehaveimmensedifficultylearningitrdquo
--HughPrather
PleaseNoLaughing
So the next time you approach a task of drudgery think zero to one Firstidentify the challenge then start trimming in a bid tomake amountain lookmorelikeamolehillNojudgmentNoadmonitionAndpleasenolaughter
Insteadbekindtoyourself(Rule1)andclimbatacomfortablepaceTakethenextstepwhenyoursquorereadyOtherswillpushyoutoraceupthestairs--andmanywillchideyoufornotclimbingfasterIgnorethemResisttemptation
Thinkbite-sizedThinksmallThinkzerotoone
Challenge18AHowSharpIsYourKnife
WhenthemomentisrighttrythisThoughtExperiment
Step1SelectapersonalgoalTherersquosnoneedtowriteitdownjustselectitmentallyIfaspecificgoaldoesnrsquotcometomindfeelfreetocreateoneThesizeofthegoalisirrelevant
Step2Mentallyslicethegoalinhalf1Exampleyouplantocleanoutthegaragesoyouslicethegoalinhalfanddecidetocleanjustonesection
Step3SliceinhalfagainthenagainContinueslicingyourgoalinhalfuntilyoubegintoheartheharshvoiceofself-criticism that iswhenyour insidevoicecriesoutldquoYoucandomore thanthatyoucandobetterrdquoThatrsquoswhenyouknowthatyoursquovesliceditenoughtogetstarted
Example1Goaltopracticethepianofor40minutesadaySlice120minutes(ldquo20minutesyesIcandothatrdquo)Slice210minutes(ldquoThatrsquosnotverymuchrdquo)Slice35minutes(ldquoFiveminutesAreyoukiddingrdquo)
Example2Goaltowalktwomileseveryday(ldquoIcandothatthatrsquosonlyahalfhouradayIrsquolldoitrightafterworkmaybeRoewilljoinmerdquo)Slice1onemileaday(ldquoOKmaybetwomilesistoomuchIrsquolldoamileadayyesthatrsquosagoodstartrdquo)Slice2ahalfmileSlice 3 a quarter mile or four minutesday (ldquoOh come on just four minutes You must bekiddingYoucansparemorethanthatrdquo)SteeledtocontinueIsliceagainSlice4aneighthofamileortwominutesday(ldquoAreyouseriousIttakesmorethan2minutestotieyoursneakersThatrsquosridiculousyouslackerrdquo)
OKOKIyieldtotheinternalvoicesofcriticism
TheAuthorrsquosFriendsShareTheirThoughtsIn a bid to learn how others think the author assembled a panel of 30friends(psychologistsandsocialworkersamongthem)toanswersomeoflifersquosmostpenetratingquestionsExcerptsoftheiranswersappearbelow
TheauthoraskedhisfriendsWhenslicinggoalsinhalfwhendoesyourPGA(personalgoalanalyzer)becomeself-critical
ldquoMyPGAreachesthecriticalpointthemoreIslicemygoalAlthoughImustadmitIfeeltheinternalprocessofanalyzingthegoalandmyactionstowardachievingthegoalimmediately(itmustbemysalesorientationwhichisresultsdriven)
ldquoCase and point was exercising this week I just had to do it despite all the rationalization of otherldquoprioritiesrdquothatareonthatunendinglistOnceyoumakethedecisiontomoveforwardtowardachievingyourgoalthereisstrongpersonalsatisfactionThereisnoquestionthatestablishingaggressivegoalscanbeself-defeatingDeveloping a plan to achieve that goal needs to be part of the process I recently read aspeechfromtheCEOofCokeHestatedlsquoyesterdayishistorytomorrowisamysterythepresentisagiftrsquoIliketotreatallmygoalsasimmediatelyachievableUnfortunatelythisisunrealisticHoweveraslongasthereisaplananditisinmotionIcanfeelgratification
ldquoNowtimeforvacationMygoalistorelaxandenjoyrdquo--SheilaF
AuthorDoesyourPGAreachcriticalmassatanypointordoesitgraduallymovetoself-criticismInotherwordsisittypicallytwoslicesandoutoraretherecaseswhereyourPGAcanhandlefourslicesorevenfive
ldquoAsfarasmyPGAreachingacriticalpointIaminclinedtosaythatitwouldthatitis2-3slicesforself criticism to peak Iwill try to bemore cognizant in this area and bringmy findings to our lsquodinnersessionrsquordquo--SheilaF
ldquoI get disgusted more often by breaking patterns that I consider important than I do by my lack ofinitiativetostartnewonesStep1isimportantbutapproachavoidanceformeusuallycomesintheformapieceofcakewhenIamonadietAndsoonerorlaterIamgoingtoeatthatpieceofcakeSowhygoonthedietatleastuntilIfeelthatIhavethefortitudetooffendanicelittleoldladywithadishofcookiesinherhandIdonrsquotthinkthisanswersthequestionbutitrsquoswhereIamrdquo--CarlE
1NotemanygoalsdonrsquotlendthemselvestoslicingsopleaseselectonethatdoesForexampleagoaltoldquobecomeabetterfriendrdquomightbedifficult(thoughnotimpossible)tosliceinhalfwhileagoaltolearnanewrecipeeachmonthmightnot
WatchYourBeginningsldquoLetuswatchwellourbeginningsandresultswillmanagethemselvesrdquo--AlexanderClark
ToughestDistancetoCoverAjournalistonceposedthisquestiontoan85yearoldmarathonerwhohadrunracesaroundtheworldldquoWhatrsquosthetoughestdistancetocoverrdquo
AnticipatingthattherunnermightmentiontheHimalayasortheplainsofAfricaheinsteadpausedandansweredldquoThetoughestdistancetocoveristheeightfeetfrommybedtomysneakersonacoldwintryJanuarymorningbeforethesunrisesIfyoucancoverthatdistanceyoucandoanythingrdquo
Rule19
BeFirmYetFlexible
ldquoInbetweengoalsisathingcalledlifethathastobelivedandenjoyedrdquo
--SidCaesar
Howflexibleareyou
I donrsquotmean in the physical sense though I envy peoplewho have supplelimbs (likemywife fast becoming a yoga expert) Instead Irsquom talking aboutmental flexibility that elusive yet subtle quality that enhances our lives in amillionlittleways
ForyearsIequatedflexibilitywithweaknesswithvulnerabilityandlackofconviction(Irsquomamalesoyouunderstand)IpridedmyselfonstandingfirmnomattertheforumHowmisguided
ldquoLifeisarollercoasterTrytoeatalightlunchrdquo--DavidASchmaltz
TodayIviewfirmandflexasequals--ldquofirmrdquoisthemotivatingforcewhichhelps us reach our goalswhile ldquoflexrdquo is themoderating forcewhich helps usbalancelifepriorities
Whether wersquore trying to learn a new recipe to stop smoking to leave theofficeby5tospendmoretimewiththegrandchildrentoswitchjobstostartaworkout program or to sign up for dance lessons the Firm-Flex Continuum(FFC)isalwaysinplayahiddentraveleroneveryexcursion
TheFirm-FlexContinuum
Flexible0102030405060708090100Firm
Themessageissimplewemustconstantlybalanceourdesiretobefirm(ietopursueourgoal)withourneedtobeflexible(ie torelaxourpursuitwhenhigherprioritiesintervene)
And though the Firm-Flex Continuum applies to the full sweep of humaninteractionsfromrelationships(ldquoIshouldhavebeenalittlemoreflexibleinmyapproachrdquo) tocommitments(ldquoIshouldhavebeenatouchmorefirminsayingnordquo)itsgreatestserviceisinhelpingusreachourgoals
ldquoItisinevitablethatsomedefeatwillentereventhemostvictoriouslifeThehumanspiritisneverfinishedwhenitisdefeateditisfinishedwhenitsurrendersrdquo
--BenStein
The Firm-Flex Continuum comes into play after wersquove set our goal afterwersquovedeclaredour intentiontoourfriendsourspouseorourco-workersTheFirm-Flex Continuum helps us address the hardest part of the goal-settingprocess -- the follow-through Letrsquos be honest as difficult as itmay be to setgoalsthetruetestcomesafterwersquovesetthemThisiswhereRule19shines
Example1AHealthClubDebut
Rule19wasunveiledinthemostunlikelyofplaces--aneighborhoodhealthclub on a Concept I rowing machine I was sitting next to a woman (alsorowing)whenwebegantotalkaboutexerciseandcommitmentSoonenoughIposedthisscenario
Letrsquos say that you begin an exercise programwith the hope ofwalking 20minutes aday threedays aweekThemomentyouvoiceyourdecision yourcommitmentisfirm--yoursquoreprobablyupnear90ontheFirm-FlexContinuum(0=totalflex100=totalfirm)
Twoweeks later asyou evaluateyourprogress you rateyourself an ldquo85rdquoYouthinktoyourselfldquoitrsquosbeenagreatcoupleofweeksrdquo
But suddenly faster than you can say ldquospeedbumprdquo the tide turns -- yourbossasksyoutotakeovera troubledproject thedoggetsdeathlyillandyourfriendneedssupportasherrelationshipnearsthebreakingpointAlltooquicklytimebecomesyourmostpreciousresourceItrsquosnowimpossiblejusttodowhatyouhavetodo
Whatnow
ldquoYoudonrsquotdrownbyfallinginthewateryoudrownbystayingthererdquo
--EdwinLouisCole
TimetoflextimetoslidedownthescaleandsaytoyourselfldquoHeyIrsquovebeenreallyfirmaboutthisperhapsitrsquostimetobeatouchmoreflexiblerdquoYoudecidetoslidedowntoldquo30rdquocommitingtowalktwiceaweek10minuteseachtime
The key YOUrsquoRE STILL WALKING You didnrsquot quit And ascircumstanceschangeasyouknowtheywillyoursquollretaintheoptiontochargebackupthescalebacktowardfirm
Firm to flex flex to firm and back again This is the glory of the FFCallowing us themental freedom to relax our deadlineswithout having to fullysurrender
Example2VacationTime
Yoursquoresufferingunderthedictateofanewdietstrugglingtopushyourselfpastweek2The truth isyoursquovebeenquite firmdiligentlycataloguingyourfoodintakepassingupsecondsmorethanyoucaretorememberIfyouhadtoguessyoursquodrankyourselfanldquo80rdquoButnowadaybeforeyourvacationyoursquoreworriedthatyourdietisinjeopardy
Whatnow
Think flex Remind yourself that a slide down to ldquo30rdquo or ldquo20rdquo is quiteappropriate forvacationOnceback in thenestyoursquollhave time to firm itupThekeyisyoursquorestillonthedietyoursquorejustbeingflexible
Example3TheBedroom
ldquoSaturdayThisSaturdayrdquoYousaythewordsoutloudldquoIrsquomgoingtofinishpainting that bedroom this SaturdayrdquoYoursquove spentweeks gatheringmaterialsand prepping thewalls so yoursquore primedAnd Saturday appears a lock untilsuddenly you learn that your brother-in-law needs post-surgery support thisweekend
Thinkflex
ldquoNoticethedifferencebetweenwhathappenswhenamansaystohimselfIhavefailedthreetimesandwhathappenswhenhesaysIamafailurerdquo
--SIHayakawa
Firm to flex flex to firm and back again The trick is to never leave thecontinuum toneverabandon shipGoaheadand relocateyour tent justdonrsquotpack it up and take it home Too oftenwhen our resolvewaneswe ride thewave toldquo0rdquoneverpausing longenoughtocheck theviewfromldquo30rdquoldquo20rdquoorldquo10rdquo
Whatrsquoswrongwithstoppingatldquo30rdquoWhatrsquoswrongwithemployingatouchofflexibility
TheSupremeMotivator
InitsbrightestlighttheFFCisTheSupremeMotivatorhelpingusstayfixedonourgoalsAndinitspassionatemomentsFirm-FlexisTheUltimateSalvehelpingustemperfrustrationwithoutsurrender
NotlongafterIsharedthenotionofFirm-FlexwithmyrowingmateIbegantorealizethateverynotioneveryintentioneverygoalpossesseditsownFirm-Flex Continuum My desire to create a flower garden finish the holidayshopping build a new cabinet prepare a newly revised family budget -- eachcontained elements of firm and flex The challenge of course is to find thatcomfortablebalanceSoincreasinglyIbegantoposetwoquestions
Challenge19AWhileLyinginBed
Tomorrowmorningwhenyoursquore lying inbedcall tomindapersonalgoalandaskyourselfthissimplequestion
ldquoOntheFirm-FlexContinuumwheredoIsittodayrdquo
Onceyoufixyourspotaskyourselfthefollowing
ldquoInwhichdirectiondoIwishtoheadtoday--towardfirmortowardflexrdquo
Youjustmightbesurprisedatyouranswer
1OntheFirm-FlexContinuumwheredoIsittodayandequallyimportant
2TodayinwhichdirectiondoIwishtoheadrdquo
ThequestionswereliberatingbecausetheyallowedmethefreedomtomoveforwardandthefreedomtoletgoInwritingthisbookIprobablyusedRule19morethananysingleruleTimeandagainIwouldsetldquofirmrdquodeadlinesonlytofindthatlife--initsinimitableway--wouldgetinthewayAsmyfrustrationroseoveramisseddeadlineorachapterthatdemandedmoreresearchItriedtoldquoflexrdquo to ease off a bit and simply relax Not that Rule 19 dissolved all myworries It didnrsquot But it did help remind me that when pursuing goals ofsubstanceadoseofflexibilitygoesalongway
ldquoWecomeintothisworldheadfirstandgooutfeetfirstinbetweenitisallamatterofbalancerdquo
--PaulBoese
Rule19rsquosmessage is simpleallowyourself to ride freelyon theFirm-FlexContinuumandswitchdirectionsasneeded
WhenYourWillWanes
The reality is days or weeks or months after yoursquove set your goal yourresolve will weaken This is the moment for which Rule 19 was built -- theldquowaningmomentrdquoWhen your determination declineswhen yourwillwanesRule19willhelpyouperseverehelpyoustayengaged
ldquoOneofthesecretsoflifeistomakesteppingstonesoutofstumblingblocksrdquo
--JackPenn
Sowhenyourwillwanes craft anew scriptDonrsquot surrender or resign orquitjustflexAndremindyourselfthattheyrsquollbeplentyofopportunitiestoslidebacktowardldquofirmrdquowhenthemomentisright
Firmtoflexflextofirmandbackagain
BouncingBackldquoIdonrsquotmeasureamanrsquossuccessbyhowhighheclimbsbuthowhighhebounceswhenhehitsbottomrdquo
--GeorgeSPatton
QuittingTooSoonldquoManymenfailbecausetheyquittoosoonTheylosefaithwhenthesignsareagainstthemTheydonothavethecouragetoholdontokeepfightinginspiteofthatwhichseemsinsurmountableIfmoreofuswouldstrikeoutandattemptthelsquoimpossiblersquoweverysoonwouldfindthetruthofthatoldsayingthatnothingisimpossiblerdquo
--DrCEWelch
Moreonfirm-flexdiamsAppendixJldquoHowManyBumpsHaveYouHadTodayrdquo(p211)diamsAppendixKldquoAreYouaLightSwitchoraDimmerrdquo(p213)
Challenge19BldquoOuttoLunchBeBackinanHourrdquo
Too oftenwhen our goals go awrywe abandon them altogetherWestartanewdietstayonitforweeksthendropitlikeahotpotato(whichbythewayisnrsquotonthedietatall)
Why dowe react so hastilyWhy dowe decide to take a permanentvacationwhenwesimplycouldhaveplacedasigninthewindowthatreadldquoOuttoLunchBeBackinanHourrdquo
This is the lifebloodofRule19 takingasimplebreak--abreakfromgoalpursuit--withoutwaivingthewhiteflagLetrsquostakealookatatypicalgoal-settingcycletolearnhowwemightuseFirm-Flex
Stage1FromDesiretoGoalA goal begins with a notion a thought a whimWe mentally
contemplate a desire -- ie to travel to Europe to improve ourdancing skills to pursue a new job -- then begin the process offloatingtheideatovariouspartsofoursubconsciousThestrongestdesires takerootandsoonourmindrsquoseyecreatesan informalgoalstatementIfthedesirestrengthenswebeginmoreconcreteactivities-- we share the goal with a friend (verbal commitment) or jot itdown(writtencommitment)Excitementstartstobuild
Stage2GoalPursuitTheEarlyDaysThe first days go exceptionally well -- your commitment has
takenonalifeofitsownandyoursquorethrilledatyourlevelofenergyOntheFirm-FlexContinuumyoursquoresittingprettyatldquo90rdquo
Stage3CautionSpeedBumpsDowntheroad--beitdaysweeksormonths--thebumpsbegin
toappearperhapsfromworkafamilyillnessunanticipatedbillsortimes of conflict with a family member Make no mistake thebumpswillarriveAndeachbumpinitsownwaywillimpedeyourabilitytoreachyourpersonalgoal
Stage4BumpControl(EnterFirm-Flex)Thisisthecriticalstageingoalpursuit thestagewhere95of
our goals are abandoned How best to navigate the ldquobumpsrdquo ByremindingyourselfthatbumpsareinevitableandthatyouandyoualonecandelayyourgoalswithoutabandoningthemInshort itrsquostime to flex Insteadofwaiving thewhite flag (or throwing in thetowel)justflex
Stage5FirmtoFlexFlextoFirmandBackAgainIfyoursquovereachedStage5letmefirstoffermycongratulations--
yoursquoveobviouslypassedtheGPB(theGreatPsychologicalBarrier)Reaching Stage 5 means that yoursquove embraced reality that yourefusetoletsomeminorinterferencejeopardizeyourgoalsYousetyourdietandyoursquovebeengood reallygoodBut theholidaysarehere and relatives are visiting and the food on your neighborrsquoscoffee table tastes toogood toabstainYouenjoyBut insodoingyou remind yourself that today yoursquore simply being flexible and
thattomorrowasthedayunfoldsyoumightdecidetotraveltowardNorthtowardfirmFirmtoflexflextofirmandbackagain
AMentalPitStopThebeautyofRule19isthatitcreatesamentalpit-stop--atimeouta
pause from the relentlessdemandsofgoalpursuit Insteadofyielding totheinternalvoicethatsurrenders
ldquoItrsquostoohardrdquoldquoIdonrsquothavetimerdquoldquoThisisjusttoomuchtroublerdquo
YouhaveachoiceYoucanhangoutasignthatreads
StoreClosedndashLiquidationSale
oronethatsays
OuttoLunchndashBeBackinanHour
Savesomefriesforme
Rule20
SetGoalsNotExpectationsNottheproduct
ldquoExpectnothinglivefrugallyonsurpriserdquo--AliceWalker
Wheredoourexpectationscomefrom
Itrsquosnot as ifwewakeup in themorningandaskourselves ldquoHmmmwhatexpectationsshouldIhavetodayrdquoImaginesittingatthekitchentablepenandpadinhandandjottingdownalistofexpectationsfortheyearaheadSoundscrazyno
Goals of course are different -- we consciously set them We set themprivately with our thoughts and publicly with our tongues Every time wecreate a personal goal -- to build a colorful garden lower our handicapredecorate loseweight or sign up for tennis lessons --we do so consciouslywithforethoughtandintention
ldquoIcanteachanybodyhowtogetwhattheywantoutoflifeTheproblemisthatIcanrsquotfindanybodywhocantellmewhattheywantrdquo
--MarkTwain
Not so with expectations Expectations simply appear no forethought noplanningThinkaboutitwhenwasthelasttimethatyouattendedaseminaronldquoSetting Expectationsrdquo Irsquom sure that itrsquos been a while making it ever morequestionablewhyweallowexpectationstosteerourshipWhyisthat
Expectations are thenatural byproduct of the goal-setting process or so itseems Our conscious mind sets a goal and BOOM our subconsciousimmediatelycreatesaparallelmatchingexpectationIsupposeonecouldarguethatexpectationsareamotivatingforcethathavingaggressiveexpectationshelpusreachourgoal
IbegtodifferIbelievethatexpectationsarethescourgeofourpsychologicalexistencethattheyinterferewithourclimbthattheydiscourageanddeflateusraisingfalsehopesandpaintingunflatteringpictures
Letrsquosbedonewiththem
ldquoDecidewhatyouwantdecidewhatyouarewillingtoexchangeforitEstablishyourprioritiesandgotoworkrdquo
--HLHunt
Expectationsarelikeunwantedguests--theyarriveatyourpartyuninvitedand unannounced They consume vast quantities of food and stay forunreasonablelengthsoftimeAndwhenyouaskthemtoleaveinacordialandcongenialtonetheysimplyrefuse
Expectationsaretheinvisible--somewouldsayinsidious--partofthegoal-settingprocessWedonrsquotconsciouslycreatethemyettheirinevitablepresenceshapesourexperienceanddominatesourthoughtsIsitpossibletocreategoalswithoutexpectations
Try this 60-second thought experiment Place the book aside for amomentandcreateapersonalgoal--somethingsmallsomethingmodestAfterthegoalis set pause for 15 seconds and ask yourself whether your mind hasunconsciouslycreatedaparallelexpectationGoaheadwersquollwait
OurConstantCompanions
Like it or not expectations are our constant companions partners in everygoal and every endeavor They give voice to our hopes (ldquoMy game will bestrongerafterItakesomelessonsrdquo)andvoicetoourfears(ldquoIdonrsquotexpecttogetthejobrdquo)
SettingGoalsforOurFriends
ItrsquosacrazynotionButconsiderthisisitpossibletohavegoalswithoutexpectations
Orexpectationswithoutgoals
Whenwedealwithourselvesweusuallyhaveboth--wesetagoalandthen ina flashanexpectationcomes to lifeButwhenwedealwithourfriendsthereareonlyexpectationsnogoalstoconsider(thoughconsiderforamomenthowdifferentlifewouldbeifwesetgoalsforourfriends)
Which leads to our fundamental question if itrsquos possible to haveexpectationswithoutgoals(aswithourfriends)isitpossibletohavegoalswithoutexpectations
Whetherwersquore engaged in a serious relationship sipping a cup of hot teahoppingacabtotheairportortakingourchildrsquostemperaturetocheckforfeverexpectationsenvelopeourthoughtsIexpectmyfriendtobemoresupportiveIexpectthechamomileteatohaveasweetertasteIexpectlighttrafficonthewaytotheairportIexpectthethermometertobeworking
ldquoIrsquomnotinthisworldtoliveuptoyourexpectationsandyoursquorenotinthisworldtoliveuptominerdquo
--FrederickPerls
AttimesourexpectationsareeasilyknownandfreelyarticulatedButoftenwersquoreunawarethattheyexistOftenitrsquosnotuntilthemomenthaspassedthatwerealizeourexpectationwas thecauseofour irritationFewwoulddispute thatourliveswouldbehappierifwecouldcastasideourexpectationsWherebettertostartthanwithourgoals
Whether our goal is to nab the next contract spend more time with ourchildrenorfinishcleaningthekitchenby7orsquoclockourexpectations--notourgoals -- shapeour thoughts our stateofmind It doesnrsquot have tobe thatway
Insteadletrsquosbuildamentalviewfinderthatignoresexpectationsthatseesonlygoalsandthestepsneededtoreachthem
ExpectationsservenopurposetheysimplydelayanddistractusandinhibitourabilitytomeetourgoalsSobegonewiththemLetrsquosuseourprivatetimetoprepareforthechallengesahead
PurgeBabyPurge
Rule 20rsquosmissive is simple eradicate your expectations and free yourselfHowbesttoshedTrythesesimpletips
ldquoYouareaproductofyourenvironmentSochoosetheenvironmentthatwillbestdevelopyoutowardyourobjectiveAnalyzeyourlifeintermsofitsenvironmentArethethingsaroundyouhelpingyoutowardsuccess--oraretheyholdingyoubackrdquo
--WClementStone
Tip1Acknowledge(OpenYourEyes)
Acknowledgethereality--thatgoalsandexpectationstypicallyareco-dependent that itrsquosnearlyimpossibletohaveapersonalgoalwithoutanaccompanying expectation Donrsquot waste your time trying to convinceyourselfthatyoudonrsquothaveexpectations(aboutwheretherelationshipisgoingaboutwhetheryoursquollreceivethepromotion)Justacknowledgethattheexpectationisthere
Tip2Understand(OpenYourEars)
Examineyourexpectations take time to learnabout themSoonafteryousetagoalaskyourselfthesesimplequestionsWhatdoIexpectwillhappenWhat am Ibasingmyexpectationon Is it realisticornotTowhatdegreehasmyexpectationbeeninfluencedbyrelativesfriendsandassociates
WhereDoOurExpectationsComeFrom
Fromourfamily
OurfriendsOurteachersOurneighborsTVscriptwritersPlaywrightsandpundits
One can safely assume that expectations evolve from a blend of ourexperiences -- what we see and hear and perceive -- and our brainrsquoschemistrythatistheneuralconnectionsthatmakeuswhoweare
Theprocessmightbeassimpleas1weperceiveanexternalevent2ourbraininterprets itand3ourbrainstoresthis informationforldquorecallrdquowhen forming judgments or making decisions The question I bid youexploreisldquoIntheworldofexpectationstowhatdegreeareweinfluencedbyourenvironmentbytheopinionsandattitudesofthosewithwhomweinteractrdquo
Tip3Jettison(PutThoseArmsinMotion)
Purge babypurge Itrsquos time topurgeyour systemof those cripplingexpectationsButbepatientbecausechangetakestime(ahRule20evenworks on itself -- itrsquos best not to have expectations about eliminatingthem)Butchange ispossible ifonlywe take the time tobecomemoreawareofwhatgoesoninsideourhead
ldquoOurdesiresalwaysdisappointusforthoughwemeetwithsomethingthatgivesussatisfactionyetitneverthoroughlyanswersourexpectationrdquo
--FrancoisDeLaRochefoucauld
Intruthourchallengeisnrsquotsomuchtoeliminateourexpectationsastomovepastthemtore-channelourenergyintoactionstepstoreachourgoalLetrsquosbehonest
expectationsdonrsquothelpussharplydefineourgoals--ourabilitytofocusdoesthat
expectationsdonrsquothelpuspursueourgoals--ourabilitytopersistdoesthatand
expectationsdonrsquothelpusadjustinmid-stream--ourflexibilitydoesthat
Sosetgoalsnotexpectations
Moreonexpectationsvsgoals
AppendixLldquoWeHaveVeryHighExpectationsofourStudentsrdquo(p215)
TheFinalRule
Rule21
QuestionAllRules
ldquoIfyouobeyalltherulesyoumissallthefunrdquo--KatherineHepburn
When I askedmydaughterMelyssa if she remembersRule21 sheusuallysmilesandsaysldquoSureIrememberRule21IsnrsquotthatlsquoBreakallRulesrsquo rdquoShewas19atthetimesoyouunderstand
ThoughMelyssawasbeingplayfulakintotheruleitselfsheandhersistersrarely miss an opportunity to dust off Rule 21 and take it out for a spinNaturallywetheparentsarethespin-ees
Rulesareanaturalbattlegroundbetweenparentandchildbecausetheypittheparentrsquosbasicinstincttoprotect(ldquoInbedby9rdquo)againstthechildrsquosnaturaldesireto rebel (ldquoJust one more showrdquo) But Rule 21 applies to far more thanparentingandteenagerebellionittoucheseverycornerofourlives
ldquoTherearenoexceptionstotherulethateverybodylikestobeanexceptiontotherulerdquo
--CharlesOsgood
We have rules for romance and rules of the sea we have house rules andzoningrulesrulesofetiquetteandrulesoftheroad--nottomentiongamerules(plentyof those)andgoldenrulesRulesfollowustothekitchen(ldquonosnacksbefore dinner timerdquo) not to mention the classroom (raise your hand beforespeaking1)
LetrsquosfaceitHumanbeingsareincessantrulemakerscreatingrulestoorderour lives and inject a measure of stability in an overly complex world No
institutiondoes thisbetter than the federalgovernmentwhicheachyeardraftsthousandsof rules tocodifyour laws(yearsago the IRSalonehadmore than700 tax rules under development) But rulemaking isnrsquot just the province oflawmakers Individuals families corporations and religious groups craft athousandlittlerulestoguideoureverystepoureveryaction
QldquoWhycanrsquotIreturnthisforacashrefundrdquoAldquoIrsquomsorryMadamthatrsquosjustourpolicyrdquo
ForgivemebutIneedtoknowwhy--whyisthispolicystillinplaceDoesitstillapplyDoesitstillmakesense
ldquoAbsolutelyspeakingDountoothersasyouwouldthattheyshoulddountoyouisbynomeansagoldenrulebutthebestofcurrentsilverAnhonestmanwouldhavebutlittleoccasionforitItisgoldennottohaveanyruleatallinsuchacaserdquo
--HenryDavidThoreau
ChallengeEarlyChallengeOften
Rule21encouragesustochallengeeveryruleboththosewecreateandthosewe encounter Our final rule turns an age-old adage ldquoRules are made to bebrokenrdquointoaone-wordmaxim
ldquoChallengerdquo
Rule21urgesustobothaskthequestionand listenpatientlytotheanswerBydoingsowersquollbeinbetterpositiontochallengetheruleButunlessweaskwhywerisklettingimpulsivitynotintellectguideouractionsRulesBeyondReason
Few institutions including families can say that they house no antiquatedrulesEvery community -- that is every community of humanbeings -- ownsrulesbeyondreasonForexample
bullGirlsarenrsquotsupposedtocallboysfordatesbullThedoctordoesnrsquotadjustthebillifyoursquorewaitingforanhourbullThecatalogcompanywonrsquotconsideranordereditemldquolostrdquountilsixweeks
havepassed
bullYoursquorerequiredtowearacollaredshirtonmostgolfcoursesbutthequalityoftheshirtdoesnrsquotmatteritsimplyhastohaveacollar
ldquoNostatementshouldbebelievedbecauseitismadebyanauthorityrdquo
--HansReichenbach
Rules beyond reason My good friend Vicki Sullivan shares one of herfavorites
ldquoMy favorite sermon was delivered by one of the priests at St JohnNeumannonthisverysubjectrulesofreligionthatareblindlyobeyeddiehard but once they do you questionwhy theywere ever importantHecited several examples but my favorite by far was the rule that awomanrsquos head must be covered before entering the church This wasabolished(orwhatevertheydotocancelreligiousrules)manyyearsagobutherememberswomengoingtogreatlengthstocovertheirheadswithany available tissue scarf handkerchief etc if they had forgotten theirlittlelacepocketmantilla(ordoilyaswefondlycalledit)HesaidhehadseenitallbutthewomanthatwontheawardforingenuityinadesperatemomentwasthewomanwhodashedintomassatthelastmomentwearinganemptypackofMarlbororsquosbobby-pinnedtothetopofherheadrdquo
Theproblem it seems is not thatwehave antiquated rules but thatwe sooftenfailtotestthem
ParentalSurvivalTips
TypicalofallparentsRoeandIwereoftenchallengedonhouserules(egcurfewsdrivingrestrictions)andourparentalsurvivalwaslinkedtotwowords-- health and safety When our teenage crew asked ldquoWhyrdquo we answeredldquoHealthandSafetyrdquo
Forthemostpart theanswerseemedtosatisfybecauseourdaughterscametounderstandthereasonsunderpinningourhouserulesandthevaluesthattheypromote Not that they willingly agreed -- they often didnrsquot -- but they didembracethelogicandatsomelevelfounditcomfortingtoknowthatwecarePeriodicallyofcoursethemessagewaslostinaseriesofverbalbattleslinkedto power and control But when a parent sets an evening curfew theyrsquore
promoting safetyAndwhen they urge ldquolights outrdquo theyrsquore promoting healthAndsowithamillionminorurgingsinthewordsbetweenparentandchild
ldquoNothingstrengthensauthoritysomuchassilencerdquo--CharlesDeGaulle
Tobecertainparentssetrulesthatgobeyondhealthandsafety--egldquonoplaytimebeforechoresarefinishedrdquoorldquohomeworkfinishedbeforedinnerrdquo --and these bear right to legitimate challenge So too in themarketplacewherecountless policies -- eg no carry-over of vacation time -- stand ready forchallengeThisistheprovinceofRule21
PlayingBytheRules
SothenexttimethatyoursquoretoldtoplaybytherulesaskforacopyofthemAnd thenext time thatyou realize thatyourown rule is flawedgoaheadandchangeitevenifyoucreateditamomentago
ButrememberWhenyoudecidetochallengearulekeepRule12(BeKindToOthers)closeathandbecauseahostilechallengeinevitablyleadstoahostileresponse
SochallengeearlyandoftenButdosowithcompassionandgrace
Yoursquolllivelonger
DotheWrongThingldquoWhengreatoperasdotouchdirectlyontheproblemofhowtolivetheadvicetheygiveisrarelydidacticandneverobviousTakeforexampleMozartrsquosCosiFanTutteandBrittenrsquosBillyBuddOnthesurfacethesetwooperaswouldseemtohavelittleincommonOneisaquicksilvercomedyofmannerstheotherapitch-blacktragedyconstructedonagrandscaleButbothhavealsquomoralrsquo--thoughnotthekindyoursquorelikelytofindinAesop--andwhatrsquosmorethemoralsareidenticalifyouwanttoleadahappylifebepreparedtobreakafewrulesrdquo--advicefromTerryTeachoutwriterforOperaNewsinapiecehecraftedtitledldquoDotheWrong
Thingrdquo
TheAuthorrsquosFriendsShareTheirThoughtsIn a bid to learn how others think the author assembled a panel of 30friends(psychologistsandsocialworkersamongthem)toanswersomeof
lifersquosmostpenetratingquestionsExcerptsoftheiranswersappearbelow
TheauthoraskedhisfriendsWhatrulesmakenosense
[AuthorrsquosNoteInadditiontotheabovequeryIaskedmyfriendstooffertheirownldquogoldenrulerdquoHerersquoswhattheyhadtosay]
ldquoRulesthatdonrsquotmakesenseGirlsarenrsquotsupposedtocallboysfordatesrdquo--IleneF
ldquoTheGoldenRuleWhoeverhas theGoldRulesThinkabout it then smile then thinkaboutitrdquo--JerryS
ldquoIhavesomestrongfeelingsaboutrulesIdonrsquotlikethewordinsomecasesalthoughIknowrulesarenecessary and welcome in many situations However rules may need to be broken and considerationshouldbegiventothosesituationsinwhichnotbreakingtherulemayhavemoresevereconsequencesthanbreakingitalthoughIrealizeitdependsonhowyoulookatthings
ldquoTheConstitutioncontains someof themost important rulesofallbut theyrsquorenotcalledRULES InFairfax County Schools we have a handbook of Student Responsibilities and Rights I like the wordlsquoresponsibilityrsquo far better than lsquorulersquo when it comes to discipline since lsquorulersquo implies blind complianceratherthantheconsciousassumptionofresponsibility
ldquoWhen teachers talk about class lsquorulesrsquo I prefer to call them lsquocircumstances that are necessary foreveryonetolearnandbesafersquowhichseemsmorepositiveandconducivetobuildingalearningcommunityForexampleinsteadofhavingarulelsquoDonrsquotinterruptwhilesomeoneistalkingrsquoIlikelsquoShowrespectbylisteningtoothersastheyaretalkingandexpectthemtodothesamersquoIfweunderstandWHYthisruleorexpectation is inplacewearemorelikelytolsquofollowtherulersquoorcomplywiththeexpectationor(evenbetter)assumetheresponsibilityAndweneedtounderstandthatourcooperationisessentialtobuildingaproductivelearningenvironment
ldquoIhaveexperiencedmanysituationsinwhichtherulesseemedbureaucraticandnotpurposefulJustthismorningIcalledadepartmentstoretoinquireaboutanitemthatIhadorderedbyphone(tosavetime)Ithasnotarrivedafter4weeksalthoughIwastoldatthetimeoftheorderthatitwouldtake2-3weeksIwastoldthismorningthatthelsquorulersquoisthatitwillnotbereordereduntil6weeksfromthetimeoftheorderandifitisreordereditwilldefinitelycomein2weeksIgotthefeelingthatthepersonIspoketowasmoreconcerned(andsatisfied)withfollowingtherulesthaninmakingcustomershappyWhyisshethereinthefirstplacerdquo-MarleyC
1My friend and educatorMarley Casagrande shares these insightful words about class rules ldquoWhenteachers talkabout class lsquorulesrsquo Iprefer to call them lsquocircumstances thatarenecessary for everyone tolearn and be safersquo which seems more positive and conducive to building a learning community Forexample instead of having a rule lsquoDonrsquot interrupt while someone is talkingrsquo I like lsquoShow respect bylisteningtoothersastheyaretalkingandexpectthemtodothesamersquo rdquo
Appendices
AppendixA
TreatYourself
ldquoWhenyourecoverordiscoversomethingthatnourishesyoursoulandbringsjoycareenoughaboutyourselftomakeroomforitinyourliferdquo
--JeanShinodaBolen
StoppunishingyourselfStopbeingsocriticalsointolerantLightenupItrsquostimetostarttreatingyourselfwellandoneofthebeststrategiesfordoingsoistogiveyourselftreats--earlyandoften
AuthorsGillianButler andTonyHope articulate this strategy in their bookManaging Your Mind1 insisting that ldquothe ability to give yourself treats andrewards is one of the basic strategies for improving mental fitness Thewonderful thing about treats is that they can give pleasure well beyond whatwouldseempossibleThesecret is tochoose theright treats foryouOncewearegrown-uplifecanbecomesofullofchoresbothathomeandatworkthatitiseasytogetboggeddowninroutineandforgetpleasure Itiswhenlifersquosproblems are getting on top of you that it becomes particularly important torewardyourselfrdquo
ButlerandHopeexplainthatgivingyourselftreatsldquoisaskillthatneedsto be developed The first step is to give yourself permission to have treatsTreatsbringpleasureandpleasureisworthhavingpurelybecauseitmakesyoufeel goodBut treating yourselfwill also enable you to accomplishmore andenableyoutochangeinwaysthatarerightforyouGivingyourselftreatsistherightwaytotreatyourselfrdquo
Ourauthorsprescribea3-stepsystemforldquotreatingrdquoourselves
Step1PicktheTreatsthatWorkforYouStep2MakeYourSystemWorktoYourAdvantageandStep3AvoidthePunishmentTrap
Sowithout delay why not treat yourself to Butler andHopersquos vision Itrsquosguaranteedtobringpleasureintoyourlife
Step1--PicktheTreatsthatWorkForYou
ButlerandHopeexplainldquoThinkabout things thatyouenjoy thatgiveyoupleasure thatmakeyou laughorhelpyou torelaxThinkofsmall things likespending an extra few minutes over breakfast and big things like taking aholidayThinkofthingsyoucouldbuynoworsaveupforandgetlaterthingsthat you could do for yourself and things you could say to yourself thingsinvolvingothersandthingsforyourselfaloneTryandmakealistof20thingsThelongerthelistthebetterrdquo
Step2--MakeYourTreatSystemWorkToYourAdvantage
ButlerandHopersquosformulaissix-fold
ldquo1GetthetimingrightTreatsworkbestwhentheycomequicklyafterthespecificgoalImmediatelyafterforcingyourselftosortouttheunpaidbillsgiveyourselfa treat Ifyou treatyourself first thebillswillbeevenharder to faceandifyoudelaythetreatwhenyouhavepaidthebillstheconnectionbetweenthetwowillbelost
ldquo2Treatyourself oftenEveryonewouldbenefit fromadaily treat smallpleasuresmakelifeeasierandmorepleasurableButmakesurethatyoudonotuse treats which fail to satisfy If rewards like shopping or having anothercigarettedrinkordoughnutonlyperpetuatethesearchforpleasureormakeyoufeelbetteror less lonelyonlybriefly theymaybethewrongkindsof treatforyou
ldquo3SavingupandcashinginYoumaywanttosaveupforabigtreatlikeanewpieceofsportsequipmentoranitemofclothingoradayrsquosoutingIfsogiveyourself tokens towardwhatyouwantDecidehowmany it isworth (forexampleyoucouldgooutforamealwhenyouhaveearned20ldquotokensrdquo)and
useatickinyourdiaryasthemarkerofwhenyouhaveearnedatokenAsyoucollectmoreticksyoucanseehowwellyouaredoing
SomeIdeasforTreatsampRewards
ButlerampHopeofferahostoftreatsandrewardsforeverystyleTakealookandfindoneortwothatnourishyoursoul
diamsldquoThingstoeatordrinkforexamplehavingachocolatebiscuitaglassofwineyourfavoritemealacupoftea
diams ldquoActivities for example taking a walk watching TV or a videoplanninganoutingenjoyingahobbydoingapuzzleorthecrosswordplaying bridge poker or your favorite game of cards with friendsgardeninggoingtoarestaurantfordinner
diamsldquoRelaxationsforexamplelisteningtomusictakingalongbathcallingafriendreadinganovelormagazinesittingbythefire
diamsldquoTreatsforexamplebuyingabunchofflowersorabarofscentedsoapplanningatriptothetheaterbuyinganewpieceofclothinggettinguplate
diamsldquoTime forexample10minutesonyourownamid-morningbreakaproperlunchhourtimetothinkaweekendbreakaholiday
diamsldquoExerciseforexamplejoiningthelocalgymtakinganexerciseclassgoingforaswimwalkingthedog
diamsldquoSelf-talkforexamplelsquoIrsquomdoingfinersquolsquoIrsquomreallypleasedwithrsquolsquoWelldonersquolsquoYoucanmakeitrsquolsquoYoudeserveabreakrsquo
diamsldquoSettinglimitsforexamplenumberofchoresbedtimeatimetostopworkdemandsmadebyothers
diamsldquoOtherpeopleforexamplechattingbyphonewithorvisitingafriendorrelativehavingalonglunchwithanoldfriendrdquo
ldquo4GiveyourselfvarietyYoumightgetboredwith thesametreat justaswithanythingelseandthenitlosesitspowertoencourageLikeadietofpurechocolateitcouldloseitsappealentirelySoupdateyourtreatsystemfromtimeto time remembering that different things feel like treats at different timesGoingforalongwalkmaybeyourideaoffuninthesummerbutinthewinteryoumightprefertowatchTVYoumaynotvaluepeaceandquietasmuchat25(whenbeingonyourownmightfeelmorelikeapunishmentthanareward)as
youdoat35whenthethoughtofafewmomentstoyourselfcanfeellikepureluxuryOrthechallengethatyoumightenjoyat50(travelingonyourown)mayfeeloverwhelmingat19
ldquo5GiveyourselfabreakNotdoingoneofthechoreswhenyouarewornout can feel good even though you know youwill have to do it later AllowyourselfsuchbreaksandrememberthatachangecanbeasgoodasarestifyouneedonebadlyItmightfeelbettertoswapchoreswithsomeoneelsefromtimetotime
ldquo6Turn routinepleasures into effective rewards Leaving all the thingsyouhatedoingtothelastislikecreatingaquagmiretostrugglethroughlater--probablywhenyourenergyandenthusiasmareatalowebbForexampleifyouhave a coffee break every morning this will feel more enjoyable and workbetterasarewardifyoudoonehatefultaskbeforeitratherthanafterrdquo
Step3--AvoidthePunishmentTrap
FinallyButlerandHopeteachushowtoavoidthepunishmenttrapldquoDonotmakeavirtueoutofbeingamartyrDonot fall into the trapof servingotherpeoplersquosneedssomuchattheexpenseofyourownthatyoucarrythesacrificetoo far Overburdening yourself lsquofor the sake of othersrsquo treating yourselfunfairly makes others feel guilty and can become an undeclared way ofpunishing them Saying lsquodonrsquot worry I can managersquo when you really meanquite the opposite punishes both you and others In the long run everyone isworse off and you may be building up resentment within yourself that willeventuallyburstoutinangerorpushinonyouasdepressionBeatingyourheadagainstabrickwallisanotherversionofthesamethingItfeelsgoodwhenyoustopbeatingyourselfbutifthisisyouronlyrewardfortacklingthebrickwallthenpersistinginpunishingyourselfispointlessrdquo
1InformationinthisappendixisdrawnfromButlerampHopersquosbookldquoManagingYourMindTheMentalFitnessGuiderdquopublishedbyOxfordUniversityPressPermissiontoreprintwasgrantedbyUnitedAgentsontheauthorsrsquobehalf
AppendixB
LearningtoPause
ldquoThesecretofyourfutureishiddeninyourdailyroutinerdquo
--MikeMurdock
Howmany times adaydoyou shift gearsHowmany times adaydoyoutransitionfromoneactivitytoanother
Isis50100200Nowimagineifyoulearnedtopausetrulypauseduringeachofthesetransitionalmoments
Author Hugh Prather1 instructs us to pause during lifersquos ldquonatural stoppingpointsrdquo --momentswhenourmind shifts its attention fromoneactivity to thenextExplainsPrather
ldquoTherearemanytimes--farmorethanarerecognizedatfirst--whenwegetsocaughtupin thedayrsquosproblemsandevents thatonlybypausingand intentionallystillingour thoughtswillourawarenessexpandenoughtotakeinallthewayswearelimitingouroptionsTosolvelifersquoslittleproblemsaswellasmostofthebigonesthefirstexperienceweneedistoseewhathappenswhenthebumpingstopsrdquo
Pratherrsquoscautionarynote
ldquoManypeoplethinktheyalreadyknowthebenefitsofpausingbutunlessthispracticehasbecomeassecondnatureasbreathingtheyhavenotyetenjoyedthebenefitssufficientlyrdquo
HerethenisPratherrsquostwo-stepapproachtopausing
Step1istonoticethatthedaycomesinsegmentsandStep2istopause(justamomentor two)duringwhat theseldquotransitionalperiodsrdquoPrathereloquently
explains
ldquoNotice that the day comes in segmentswith little beginnings and endings to eachAlsonoticethatthemindrefocuseswitheachchangeofbodilyactivityThisistruewhetherornotwe finish a task Our sense of completion varies with our sense of expectation HoweverthoroughorincompleteweassessoureffortstobethedaystillproceedsasachainofeventsratherthanasacontinuousstreamOurmindmakesabrieftransitionoradjustmentingoingfromoneactivitytoanotherfromsleependingtowakingupfrommakingthebedtogettingdressed from getting dressed to eating breakfast and so forth Notice too that there is anatural stopping point during this instant when the mind is shifting gears It is lsquonaturalrsquobecause if donehappily it facilitatesand smoothes this shift aswell asprovidesmanyotherpleasantandmorelastingbenefits
ldquoTotakeadvantageofthesetransitionalperiodsallthatrsquosnecessaryistonoticethemthenpauseandcalmthemindforafewsecondsUsuallyitrsquoseasiertosettlethemindwhenthebodyisstillWecanquietlystandwhereweareorperhapssitamomentwithoureyesclosedOnlyaninstantortwoisneeded
ldquoWewantasenseofthemindslowingandsettlingdownsomewhatlikecomingtoastopatanintersectionandallowingthecarrsquosenginetoidleforamomentWelettheminddrifteasilyandhappilyWeavoidpursuinganyonethoughtSomeindividualsliketolistenpeacefullytothesoundsaroundthemOthersprefertobecomeawareoftheirbreathingSomeliketorepeatcalmingwordssuchaslsquoMymindisquietIamstillnowrsquoAnywayofpausingisfineprovideditdoesnrsquotaddasenseofburdenordutyrdquo
1PratherisauthorofldquoHowtoLiveintheWorldandStillBeHappyrdquo
Material in Appendix B is excerpted from the book HOW TO LIVE IN THEWORLD AND STILL BEHAPPYcopy2002HughPratherwithpermission fromRedWheelWeiserLLCNewburyportMAandSanFranciscoCAwwwredwheelweisercom
AppendixC
TooManyBadHabitsStartShoveling
ldquoThemoredeeplythepathisetchedthemoreitisusedandthemoreitisusedthemoredeeplyitisetchedrdquo
--JoCoudert
Imaginethatyourhabits(goodorbad)arelikeholesintheearthEachtimethatanewhabit iscreatedanewholebegins togrowAndasyearspassandmoreandmoregroundisunearthedthebottomoftheholeisnearlyimpossibletosee
We acquire habits for a panopoly of reasons -- to make friends (egsmoking)reduceanxiety(egdrinking)bringcomfort(egover-eating)andsatisfyegos (eg talkingendlesslyaboutourselves)Sometimesourhabitsarephysical (eg picking our nails) and sometimes theyrsquore more cerebral (egjudgingourfriends)Butnomatterthesourcehabitsaredifficulttochange
Thatrsquoswhyyoursquollneedsomespecialequipment(perhapsashovelandanewpair of gloves) If habits are like holes in the ground the bestway to changethemistostartpitchingfreshdirtintotheholeKeepinmindofcoursethatitmighttakeawhiletofilluptheholeButuntilyoursquovefilleditcompletelywithenoughfreshearthtosmooththingsoverthehabitwillliveon
Forthemostpartwehavecontroloverhowlongourhabitspersistafterallwe can choose to start pitching fresh dirt There are times of course whennatural forceswilladdordetract --awindstormmightassistusastrongrainmightslowourflightButregardlessofoutsideforceswearelargelyincontrolItrsquossimplyamatterofhowoftenwedecidetotakeouttheshovel
At times we consciously decide when to fill the hole (ie eliminate badhabits) andwhen to dig (ie create new ones) Butmore often than not theholesinourlivessimplyappearwithoutagreatdealofforethoughtorintent
Whynotcombinethetwo
Indeedexpertsmaintainthatthebestwaytoarrestanoldhabitistoreplaceitwith a new one Explains Dr Pat Hudson author and psychotherapistldquoSubstitute something that you will feel good about for the old habit Forexampleiftheoldhabitwasbitingyournailseverytimeyoustarttowardsyourmouthwith your hand caress your nailswith your thumbWith smoking youmight consult your doctor for nicorettes gum or a patch to help you throughquittingAfter a few days the nicotine addiction is usually gone and the onlythingyoumustdealwiththenisalltheassociationsyouhadwiththehabitrdquo
Linkingnewhabitstooldonescertainlyseemsefficient--afterallwhenwestartdiggingthedirtforournewhabitwecanusethissameearthtofillinouroldoneButlifedoesnrsquotalwayspresentsuchconvenientopportunitieswhichiswhythebulkoftheself-helpliteraturefocusesongettingridofourbadhabits
Creating new habits of course can be a disappointing enterprisewhich iswhyyoursquollenjoythisplayfulpostbyLeoBabautaofzenhabitsnetwhotellsuswhatnottodowhencreatingnewhabits
HowtoFailatHabitsbyLeoBabauta
ldquoI failed at creating new habits repeatedly Herersquos what I did andwhatmostpeoplealsodo
ldquo1TakeonmultiplehabitsatonceWehavelotsofthingswewanttochangesowetrytochangethemallatonceOfcoursethisspreadsourfocusandenergythinsothatwecanrsquotgiveourentirefocustoanyonehabitHabits are hard to change and spreading yourself thin is agoodwaytomakesureyoufail
ldquo2Biteoffmore thanyoucanchewWhetheryoudoonehabitormanyatatimetrytodoasmuchwitheachhabitaspossiblesothatittakesupalotofenergyandseemsreallyhardDonrsquotrunfor5minutestry doing 30 That way itrsquoll be a big chunk of your day that will get
pushedtotomorrowwhenotherurgentthingscomeupitwilltakealotof your physical and mental energy and itrsquoll be something you dreaddoingbecauseitrsquossodifficultDonrsquotmeditatefor5minutesmeditatefor60Do90minutesofyogaChangeyourentiredietallatonceTheseareexcellentwaystofail
ldquo3 Tackle habits you donrsquot enjoy Because habits should besomethingyoudo formoralreasonsmdashtheyrsquoregood foryouAndso itdoesnrsquot matter if you hate them and if you dread doing them afterawhile because yoursquore going to be disciplined That works extremelyseldomlysoitrsquosagreatstrategy
ldquo4Keep it a secretDonrsquot tell anyone yoursquore changing your habitThatwayifyoumessupitwonrsquotbeembarrassingThismeansthatyousecretlythinkyoursquoregoingtomessupwhichisanotherexcellentwaytofail
ldquo5JumprightintoitDecidetodaytostartrunningandjustdoitThiswayyouaretreatingitasifitrsquosnothingandnotabigcommitmentYoudonrsquot plan forobstacles donrsquot set upa support systemdonrsquot giveyourselfrewardsandtreatthehabitchangeaslightlyasyoudoputtingonyoursocksAndwhenyouquitdoingthehabititwillbenoproblemeither
ldquo6 Donrsquot worry about how others have succeededWhy read thesuccessstoriesofotherpeopleYouknowbetterthanthemYoucandoitwithoutlearningfromthemThatrsquoswhatIusedtothinkatleast
ldquo7Donrsquotmotivate yourselfYoudonrsquot needmotivation if you havediscipline Discipline is something you have or donrsquot have butmotivationissomethingyoucanactuallydo
ldquo8 Give yourself plenty of opportunities to give up Trying to eathealthyHaveyourcupboardsandfridgefilledwithjunkfoodandhaveitsurroundyouatworkandgotorestaurantsfilledwithfriedfoodsandsugarysweetsYoursquolldefinitelyhavethedisciplinetoignorethose
ldquoTheeightstepsaboveareasure-firerecipeforhabit failureandIrecommend you try all of them if yoursquore looking to fail Of course ifyoursquorelookingtosucceedyoumightwanttoavoidthemandpossiblytrytheoppositerdquo
AppendixD
TipforCreatingNewHabitsRecruitStrongPartners
LeoBabauta of zenhabitsnet offers this unique tip for creatingnewhabitsfindstrongpartnersExplainsBabautainthisinformativewebpost
ldquoIfyoursquovestruggledwithhabitchangeyourselfrecruitsomehelp
ldquoButwhodoyouaskAndhowdoyoufindtherightpartnersincrimeUnfortunatelynotjustanyoneisagoodfitPickingtherightpersonthatwillcomplementyouisjustasimportantaspickingsomeoneatall
ldquoFairwarningFriendsandrelativesdonotalwaysmakethebestaccountabilitypartners
ldquoThroughplentyoftrialanderrorIrsquovefoundafewcharacteristicsthatIlookforinsomeoneIrsquomabouttopartnerwithtomakeanimportantlifechangePerhapstheyrsquollhelpyoufindagoodfittoo
bullldquoTheyrsquorealittleaheadofyoubutnottoofaraheadInagoodaccountabilitypartnershiponepersonisusuallyatleastalittlebitfurtherbeyondtheotherThoughyoursquorebothhelpingeachotheronepersonstandsoutasthemorelikelymentorOtherwiseitrsquostheblindleadingtheblindAndyoudonrsquotwantyourpartnertobetoofaraheadofyouortherelationshipisunbalancedandfeelsawkward
bullldquoTheyrsquorealittlebitcompetitiveYouprobablydonrsquotwantsomeonewhorsquoslookingtostickittoyoueverychancetheygetbutyoursquollgetalotfurtheralotfasterifyouraccountability
partnerisnrsquotsatisfiedwithselfdefeatandiswillingtoactuallyholdyouaccountable
bullldquoTheyhavesimilargoalstoyouYoudonrsquothavetobeworkingontheexactsamethingtoworkwellwithapartnermdashitcanbegreattoworktogetheronseparateprojectsmdashbutthereshouldbeanobviousoverlapofyourbiggoalsThereneedstobesomethingthattiesyoutwotogetherbeyondjustldquowantingtochangesomething
bullldquoTheyrsquorefocusedIfyouagreetomeetfor10minuteseachdaybutneverseemtogetanywherebecauseyourmeetingsareunfocusedfirstlookatyourselfAreyoudraggingthingsoffcourseonaregularbasisIfnotthenitrsquosprobablytimetofindamorefocusedpartner
bullldquoTheyrsquoresupportivewhenyouneeditThisgoesbacktocompetitivenessYouwantyourpartnertopushyouandholdyouaccountablemdashthatrsquoswhattheyrsquorethereformdashbutagoodonealsohasyourbestinterestatheartandknowswhenyouneedalittleliftinsteadofascolding
bullldquoTheyshowcommitmentThetruthisthatyoucanusuallytellifapartnershiplikethisisgoingtoworkwithinaweekIfyouraccountabilitypartnercanrsquotevengetittogetherattheverybeginningwhenexcitementisrunninghighthatrsquosaprettygoodindicationtheyrsquorenotcommittedtochangeBesttogetoutThisdoesnrsquotmakethemabadpersonbutitprobablymakesthemabadpartnerfornow
ldquoIfyoursquoveeverstruggledwithmakinganimportanthabitchangeinyourlifethenIchallengeyoutostepoutofyourcomfortzoneandaskforhelpIfyoursquorelikemeitcouldturneverythingaround
ldquoWhatdoyouwanttochangeWhocanhelprdquo
AppendixE
HowGoodaListenerAreYou
ldquoNooneeverlistenedthemselvesoutofajobrdquo--CalvinCoolidge
WhatkindoflistenerareyouOnascaleof1-10howwouldberateyourselfasalistener(10isthehighest)
Whenyouhaveafewminutes try theaccompanying8-partldquoListeningSelfAssessmentrdquoYoujustmightbesurprisedattheresult
FourlevelsThe Center for Organizational and Personal Excellence maintains that we
generallylistenatoneoffourlevels1Ignoringndashnotreallylisteningatall
2 Pretending ndash not listening but providing verbalnon-verbal cues 3 SelectiveAttentiveListeningndashlisteningonlytowhatoneldquowantsrdquotohearand4EmpatheticListeningndashlisteningwithintenttounderstand
AndwhenitcomestoempatheticlisteningtheCenterdescribes4stages
Stage1ndashMimickingTEAMLEADERldquoIrsquovehaditThisperformancemanagementprocessisforthebirdsrdquoMANAGER ldquoYoursquove had it You think that the performance management process is for thebirdsrdquo
Stage2ndashRephrasingTEAMLEADERldquoIrsquovehaditThisperformancemanagementprocessisforthebirdsMANAGERldquoYoudonrsquotwanttodealwiththeperformancemanagementprocessanymorerdquo
Stage3ndashReflectingTEAMLEADERldquoIrsquovehaditThisperformancemanagementprocessisforthebirdsrdquoMANAGERldquoYoursquorereallyfrustratedwiththeperformancemanagementprocessrdquo
Stage4ndashRephrasingampReflectingTEAMLEADERldquoIrsquovehaditThisperformancemanagementprocessisforthebirdsrdquoMANAGERldquoYoursquorereallyfrustratedwiththeperformancemanagementprocessrdquo
TEAMLEADER(thinksldquoThatrsquosrightthatrsquoshowIfeelrdquo)ldquoIsureamItrsquostotallyimpracticalrdquoMANAGERldquoYoufeelthatthereisnovalueintheperformancemanagementprocessrdquo
TEAMLEADER(thinks letmethink is thatwhatImean)ldquoWell I justdonrsquotunderstandhowwecandoourdaytodayjobANDalsotheperformancemanagementprocessrdquoMANAGERldquoYoursquorenotsurethatourperformancemanagementprocessispracticalrdquo
TEAMLEADER (thinks well ) ldquoWell I guesswe have to use some process to establishobjectives and measure and monitor progress But how do we find the time to apply theperformanceobjectivesperformance factorsanddevelopmentplan toeachofour staffand stillaccomplishourworkasateamleaderrdquoMANAGERldquoHowaboutifwesetupameetingwithseveralcolleaguesandrepresentativesfromthe Human Resources Department to discuss how we can more effectively implement theperformancemanagementprocesswithourstaffrdquo
ChallengeNoIrsquos
In theirmodule on building listening skills (ldquoListening is aVoluntaryActrdquo) the Center for Organizational and Personal Excellence (COPE)offersthischallengeTryitoutwithaclosefriendandseewhathappensFortwominuteshaveaconversationwithanotherpersonwithoutusingthewordldquoIrdquoorthewordsmesheheoritIrsquovetrieditquitethechallenge
ListeningtimeldquoApproximately45ofalltimespentcommunicatinginvolveslisteningnextcomesspeakingwith30readingwith16andwritingwith9rdquo
--COPE
ListeningvsHearingldquoHearingisaphysicalactListeningisanemotionalactrdquo
--COPE
Listen=SilentHowaboutthisoddityifyoutakethelettersinthewordLISTENandrearrangethemyoucomeupwiththewordSILENTWhatarethechances
ListeningSelfAssessment1
Ifyouare seriousabout improvingyour listening skills try this8-part listening self-assessment (~4-6minutestofillout)Betteryetasksomeclientsorco-workers(orfriends)tocompletethisassessmentforyou
Tocompletethesurvey1=needsmuchimprovement5=astrength
1Mechanics
12345Iseatmyselfinawaythatencourageslistening12345Idonotallowthetelephonetointerferewithlistening12345IknowIcanthinkfasterthanclientsspeakIusethistimetofindpatternsinmyclientrsquoswords12345ImakebriefnotesofwhatIwanttosaybeforethemeetingsoIcanconcentrateonwhatmyclientissaying12345 ImakebriefnotesduringthemeetingofhowIwanttorespondsoIcankeepmymindonmyclientrsquoswords
2Listeningwithmyeyes
12345Imakeeyecontactearly12345Imaintainanappropriatelevelofeyecontact12345Iamconsciousofculturaldifferencesinnon-verbalbehaviorparticularlyeyecontact12345Iamconsciousofmyclientrsquosnon-verbalbehaviors12345Iusemyclientrsquosnon-verbalcluestohelpmeassessappropriaterepliestoclients
3Appropriatesilence
12345Igivemyclientstimetocompletetheirthoughts12345Igivemyclientsldquoairtimerdquo12345Iamconsciousofsilenceperiods12345Icanremainsilenttohelpclientsstatedeeperthoughtsandfeelings
4Askinggoodquestions
12345IknowhowtousequestionstoshowIamlistening12345Iknowhowtousequestionstohelpaclientldquotalkthroughrdquoanissue12345Iamawareofandknowwhentousearangeofquestionsfromclosed-endedtoopen-ended12345Iformulateaquestioningstrategyratherthanaskingwhateverpopsintomyhead12345IunderstandthatIcanaskquestionswhichkeepmeinmyldquocomfortzonerdquo12345Icanusequestionstohelpclientssurfaceobjectionsorresistancetomyideas
5Activelylisteningtocontent12345IconsciouslyuserestatementsummarizingandparaphrasingbeforeIgivemypointofview
12345IconsciouslyaskforclarificationifIdonotunderstandmyclient12345Iamawareofthedifferencebetweenanobservationandevaluation12345Iamabletonameproblemsinawaythatdoesnotmakethempersonal12345Icanaskforasummary12345Iamawareofthedifferencebetweenlisteningforcontentandlisteningforprocess
6Listeningforprocess
12345Iunderstandwhentorespondtoprocessratherthancontent12345Ihavearepertoireofprocesstoolsforsuggestingmorepowerfulwaysfordealingwithconsultingsituations12345Iamabletometa-communicatethatistalkaboutwhatwearetalkingabout12345Iunderstandthepowerofframingissues12345Icanhelpclientsreframewhenappropriate
7Listeningforemotions
12345Icanldquohearrdquotheemotioninmyclientrsquoswordsvoicetoneandothernon-verbals12345IcanlistenbyreflectingtheemotionIhear12345Iknowwhenitisappropriatetomakealisteningresponsetomyclientrsquosemotion12345IknowIcannotfixemotionsIcanonlyhelpclientsexpressthem12345Idonotsuppressconflictorangerbychangingthesubject
8Listeningasawhole
12345Ioftenaskforfeedbackonmylisteningskills12345Iunderstandmyldquocomfortzonerdquofordealingwithambiguityandconflict12345Iunderstandthatallbehaviormakessenseinmyclientrsquosframeofreference12345Iuseawiderangeoflisteningskills12345Icanlistentoothers12345Iamconsideredaneffectivelistenerbyothers
AConfidantldquoLetothersconfideinyouItmaynothelpyoubutitsurelywillhelpthemrdquo
--RogerGImhoff
1reproducedwithpermissionfromPowerfulProfessionalsbyMurrayHiebert
AppendixF
TheHumanTranslator
ldquoWhenwetalkaboutunderstandingsurelyittakesplaceonlywhenthemindlistenscompletely--themindbeingyourheartyournervesyourears--whenyougiveyourwholeattentiontoitrdquo
--JidduKrishnamurti
Letrsquos create a new dictionary Not to replaceWebsterrsquos mind you just tosupplementitOurproposednewdictionarywouldtakeapersonrsquosliteralwordsand translate them into their real meaning Perhaps wersquoll call it ldquoThe HumanTranslatorrdquo
Sowhenaspouseinthepassengerseatblurtsout
ldquoWhydidnrsquotyoucheckthedirectionsbeforewestartedrdquo
a quick thumb-through The Human Translator would reveal that thepassenger is a touch anxious about being late and the embarrassment that itmightcause
Andwhenachildfromthebackseatrepeatedlyasks
ldquoArewethereyetrdquo
TheHumanTranslatorwouldrevealthatthechildhaslittlewithwhichtokeeptheirmindbusyplusalimitedvocabularywithwhichtoengageanadultin
conversation
Whenateenagersuddenlyoffers
ldquoIhategoingonfamilyvacationsrdquo
TheHumanTranslatorwouldinformusthattheteenagersimplymissesherfriendsorismomentarilybored
IfIcouldlocateacopyofthisnewdictionaryIwouldwastenotimelookingup twoofmyfavoritewordsldquoalwaysrdquoandldquoneverrdquoTheseare twowords thattriggermyemotionalsystemasin
ldquoYouneverletmesleepoverherhouserdquo
ldquoYoualwaystreatmelikeachildrdquo
ldquoYouneverletmegototheconcertsatnightrdquo
ldquoIalwayshavetodotherecyclingbymyselfrdquo
Toooften the response that leaps frommy lips is ldquoAlwaysWhat areyoutalkingaboutWhyjustlastweekrdquoButthenIrealizethatIrsquomreactingtothewords instead of their meaning and I quickly understand (sometimes notquicklyenough)thatmyliteralrenderingismisplaced
Itrsquos times like thesewhen I need to flip throughmy personal copy ofTheHumanTranslatorIfIdiditwouldexplainwhypeopleusewordslikeldquoneverrdquoandldquoalwaysrdquo--presumablytostrengthentheirpositiontogetwhattheywantAnd itmightevenhelpmeunderstandwhyIalwaysget flusteredwhenIhearthosetriggerwords
Sothenexttimeyoursquoreinabookstorestopbytheinformationdeskandaskfor a copy of The Human Translator If the information clerk looks puzzledexplain that itrsquos a book that takes the literal words that people speak andtranslates them into their actualmeaning devoid of anger and irritation harmandcriticism
IftheystillcanrsquotfindittakeoutapenandpencilandstartwritingyourownItjustmightbecomethemostvaluablebookthatyouown
AppendixG
WillYouPleaseJustListenApoemauthorunknownldquoWhenIaskyoutolisten
andyoustartgivingadviceyouhavenotdonewhatIhaveaskedldquoWhenIaskyoutolisten
andyoubegintotellmewhyIshouldnrsquotfeelthewayIdoyouaretramplingonmyfeelingsldquoWhenIaskyoutolisten
andyoufeelyouhavetodosomethingtosolvemyproblemyouhavefailedmestrangeasthatmayseem
ldquoListenAllIaskedwasthatyoulistennottalktoordo--justhearmeldquoWhenyoudosomethingformethatIcanandneedtodoformyselfyoucontributetomyfearandinadequacy
ldquoButwhenyouacceptthewayIfeelnomatterhowirrationalthenIdonrsquotneedtospendtimeandenergytryingtodefendmyselforconvinceyouandIcanfocusonfiguringoutwhyIfeelthewayIfeelandwhattodoaboutit
AndwhenIdothatIdonrsquotneedadvicejustsupporttrustandencouragement
ldquoSopleaselistenandjusthearmeAndifyouyourselfwantorneedtotalkwaitaminuteandIwilllistentoyourdquo
AppendixH
LearningHowtoTakeRisks
Looking fora jobTheexpertsatWordscapes (a resumeservice)offer thiscandidadviceforjobseekers
ldquoIfyoursquorethetypeofpersonwhocanrsquotmakeamovewithoutbeingcertainoftheoutcomeyoursquoregoingtobeveryuncomfortableinaperiodoftransitionItrsquostimetobuildsomerisk-takingconfidence
ldquoCalculateBesureyourealizetheconsequencesNeverriskmorethanyouarewillingtolose
ldquoMinimizeReduceyourchanceoflossbydoingresearchbuildingsupportandgettingasmuchcontrolaspossibleovertheoutcome
ldquoAskyourselfldquoWhatcouldgowrongldquoWhatarethechancesofthathappeningldquoHowcanIlessentheriskldquoIfIdonrsquottaketheriskwhatwouldIloseldquoCanIbreaktheriskdownintostepsorsmallerrisksthatIcantakeoneatatime
ldquoPracticeTakesmallrisksfirsttobuildupyourconfidence
ldquoTrysomethingnewTalktopeopleyoudonrsquotknowGoplacesyouhavenrsquotbeenbefore-evenadifferentstore-ortakeanewroutetoworkChangingyourroutinecanaddcreativitytoyourlife
ldquoLearnfromsetbacksLookatrisksthatfailasopportunitiestolearn
ldquoLearnwhatyoudonrsquotlikefromdifferentexperiencesItrsquosneverawasteoftime tohaveexperiencedsomethingyoufoundunpleasantKnowingwhatyoudonrsquotlikeisasimportantasknowingwhatyoudolikerdquo
AppendixI
OnthePhysicsofRocks
ldquoIfyouwanttomakegooduseofyourtimeyoursquovegottoknowwhatrsquosmostimportantandthengiveitallyoursquove
gotrdquo--LeeIacocca
ThiscompellingtalecirculatedviatheInternetforyearsmakesclearaneternaltruth--thatunlesswesetourprioritiesandsticktothemwersquollbesweptalongonthetideofdailycrisesListenthentohowanldquoexpertintimemanagementrdquobringshisstudentstolife
One day an expert in time management was speaking to a group ofbusiness students and to drive home a point used an illustration thosestudentswillneverforget
As he stood in front of the group of high powered over-achievers hesaid ldquoOkay time for a quizrdquo Then he pulled out a one-gallon wide-mouthed Mason jar and set it on the table in front of him He thenproducedaboutadozenfist-sizedrocksandcarefullyplacedthemoneatatime into the jarWhen the jarwas filled to the top and nomore rockswouldfitinsideheaskedldquoIsthisjarfullrdquo
Everyone in the class said ldquoYesrdquo to which he asked ldquoReallyrdquo HereachedunderthetableandpulledoutabucketofgravelThenhedumpedsome gravel in and shook the jar causing pieces of gravel to workthemselvesdownintothespacebetweenthebigrocks
ThenheaskedthegrouponcemoreldquoIsthejarfullrdquoBythistimetheclasswasontohimldquoProbablynotrdquooneofthemanswered
ldquoGoodrdquo he replied He reached under the table and brought out abucketofsandHestarteddumpingthesandinthejaranditwentintoallof thespaces leftbetween the rocksand thegravelOncemoreheaskedthequestionldquoIsthisjarfullrdquoldquoNordquotheclassshoutedOnceagainhesaidldquoGoodrdquo
HegrabbedapitcherofwaterandbegantopouritinfillingthejartothebrimThenhelookedattheclassandaskedldquoWhatisthepointofthisillustrationrdquoOneeagerbeaverraisedhishandandsaidldquoThepointisnomatterhowfullyourscheduleisifyoutryreallyhardyoucanalwaysfitsomemorethingsinitrdquo
ldquoNordquo the speaker replied ldquothatrsquos not the point The truth thisillustrationteachesusisIfyoudonrsquotputthebigrocksinfirstyoursquollnevergettheminatallrdquo
WhataretheldquobigrocksrdquoinyourlifeYourchildrenYourlovedonesYoureducationYourdreamsAworthycauseTeachingormentoringothersDoingthingsthatyouloveTimeforyourselfYourhealthYoursignificantother
Remembertoputthesebigrocksinfirstoryoursquollnevergettheminatall
Ifyousweatthelittlestuff(thegravelthesand)thenyoursquollfillyourlifewithlittlethingsyouworryaboutthatdonrsquotreallymatterandyoursquollneverhavetherealqualitytimeyouneedtospendonthebigimportantstuff(thebigrocks)
SotonightwhenyoursquorereflectingonthisshortstoryaskyourselfWhataretheldquobigrocksrdquoinmylifePutthoseinfirst
JustaToolldquoGoalsareameanstoanendnottheultimatepurposeofourlivesTheyaresimplyatooltoconcentrateourfocusandmoveusina
directionTheonlyreasonwereallypursuegoalsistocauseourselvestoexpandandgrowAchievinggoalsbythemselveswillnevermakeushappyinthelongtermitrsquoswhoyoubecomeasyouovercometheobstaclesnecessarytoachieveyourgoalsthatcangiveyouthedeepestandmostlong-lastingsenseoffulfillmentrdquo
--AnthonyRobbins
AppendixJ
HowManyBumpsHaveYouHadTodayTheTheoryofSixBumps
ldquoWecanrsquothaveacrisistomorrowMyscheduleisalreadyfullrdquo
--HenryKissinger
Whydoweexpectsomuch
Why dowe expect theATMs towork every timeWhy dowe expect ourclose friend to respond ina timely fashionWhydoweexpect light trafficonSaturdaymorningWhydoweexpectourchildrentoact inacertainmannerWhydoweexpect that todaywillproceedwithno interruptionsnomis-stepsnobumps
ThesedaysItrytolivebytheldquoTheoryofSixBumpsrdquoItrsquosasimplepremiseeachdaywillsurpriseuswithsixldquobumpsrdquo that isevents thatwecouldneverhaveanticipatedbutmustdealwithnonethelessThedoggetssickanddoesherbusinessonthecarpet(bump1)afrienddesperatelyneedsaridetodropoffhiscar (bump2) onourway to theofficewe realize thatwe forgotonecriticalpiecefortheafternoonmeeting(bump3)
Ifwersquore luckymostofourbumpswillbe insignificantbuteverynowandthen somebumps turn into hills others intomountainsDuringmoments likethesewersquoreforcedtospendmoretimeclimbingandlesstimecruising
IfyoursquoreluckyofcourseyoursquollonlyhavesixadayButrestassuredtheyrsquollarrive--tomorrowandthenextdayandthedayafterthat
SometimeagoIsharedtheldquoTheoryofSixBumpsrdquowithmysisterItwaslessthan48hourslaterwhenshecalledandreportedldquoWellIrsquovealreadyhadmysixbumps todayrdquo The remarkable newswas that shewas calling at 1030am (asbest as I can recollect threeof thebumps involved a parking ticket a brokencoffeepotandacomputerglitchatoughtrioifyouaskedme)
In practice the ldquoTheory of Six Bumpsrdquo can be an emotional life saverbecauseitturnstheunexpectedintotheexpectedRatherthananticipatingadayfreeofmishaps(hopespringseternal)anticipateadayfullofmishapsthenwhen they arrive yoursquore all setGranted you stillmight not be thrilledwhentheyarrivebutatleastyoursquollbepreparedemotionally
SomedaysIgivevoicetomybumpsRushingtoamorningmeetingIspotatraffic jam up ahead Inside Irsquom thinking ldquoBump 1rdquo Hours later on thecheckout line Idiscover that Idonrsquothavemycredit card (bump2)because Igave it to my daughter (an altogether different kind of bump) Once home Irealize thatIrsquoveneglectedtoshutoff theoutsidewatervalveanddiscover thatthewaterlinehasburst(bump3nothatrsquosmorelikeahill)
Mostmajorbumpsofcoursehavetodowithhealth--whendiseasestrikesbacks inflame knee cartilage tears These are the days when wersquore forced toclimbalittlelongeralittlefaster
An interesting bump arrived some weeks ago at 925am on a SaturdaymorningWhileathomefinishingupbreakfastRoeandIheardastrangenoiseemanating from the air ventWithin minutes we realized that an animal wassomehowtrappedintheductsystemandsuddenlymyfrustrationlevelbegantosoar Itwas clear thisSaturdaywas about todisappearSuddenly I smiled tomyself and said aloud ldquoAhhhh bump 1rdquo Six hours later the problem wasresolvedAndwhilefrustrationwasstillapartoftheprofiletheself-recognitionhelpedimmensely
Mightabump-freedaylieinyourfutureNotachanceSojustsitbackandrelax - and count lsquoem if you wish But know this bumps will arrive againtomorrowandthedayafterthat
EmbracerealityItrsquosaheckuvalotlessfrustrating
AppendixK
AreYouaLightSwitchoraDimmer
YoumaythinkofyourselfasalightswitchbutIassureyouyoursquorereallyadimmer
When the Light Switch asks Are you an introvert or an extrovert theDimmerrespondsIrsquomatouchofeach
AndwhentheLightSwitchasksAreyoufun-lovingorserioustheDimmerrespondsIrsquomatouchofeach
Throughout our lives we typecast others AND ourselves -- introvert orextrovert attractive or plain conservative or liberal fun-loving or seriouspowerful or frail diligent or lazy adventurous or timorous These labels ofcourse serve us poorly because at times wersquore both introverted andextroverted attractive and plain conservative and liberal -- just rarely at thesametime
Thecrime --and I trulybelieve it tobeacrime -- ishow thesepersonalitylabels shapeour lives andourdecisions It doesnrsquothave tobe thatway Ifwelearn toviewourpersonality alongacontinuum-- from introvert to extrovertfromfun-lovingtoseriousfromfirmtoflexibleandbackagain--wewouldbemorefreetoevolvenewtraitsnewhumancharacteristicsWewouldnrsquotfeelasldquolockedinrdquotoourcurrentpersonality
Thechallengeofcourseistoldquounlockrdquoourpersonalitytoalloweachofourtraits to freely flow along the continuum (from powerful to frail fromadventuroustotimorousthenbackagain)toalloweverypartofourpersonalitytobemalleableandflexibleTounlockourpersonalityistofreeourselvesofaheavyweighttheweightofpastdecisionsandhistoricallabelsAquickmental
reviewofyouractionsinthepastweekwillrevealwhatyouknowintellectually-- that yoursquore neither ldquodiligentrdquo nor ldquolazyrdquo all the time instead you blend thetwoascircumstancesdictate
Itmaybeappealingtoviewallpersonalitytraitsascontrolledbyadimmerinsteadof a light switchAfter all a dimmer allowsus to to control to freelyadjustAlightswitchdoesnothingofthesort--itrsquosonlyonoroff
Ifwetakeamomenttolookatanysinglepersonalitytrait(honestycouragegenerositysteadfastnessabilitytolisten)itrsquoseasytorecognizethatyoursquorenotldquoeither-orrdquo Sadly members of society long to lock us in and at times thatpressure ismercilessBut ifweare togrowourpastdecisions(ldquoI thoughtyoudidnrsquotliketordquoorldquoIneverenjoymoviesthatrdquo)wemustrecognizethatwersquorefreetoflowupanddownthecontinuumwheneverdesired
The key question of course becomes ldquoHow flexible are yourdquo And theunderlyingpointissteadfast--humantraitsexistonacontinuumtheyrsquoreneitherstagnantnorfixedTheyflowandevolvemuchaswedoashumanbeings
Soremembertothinkofyourselfasadimmerandallowyourself toturnituporturnitdownbasedontheoccasion
AppendixL
ldquoWeHaveVeryHighExpectationsofOurStudentsrdquo
--MiddleSchoolPrincipalinamemotoparents
IsthatagoodthingAndwhentheprincipalusesthesewordsdoeshemeanldquogoalsrdquoorldquoexpectationsrdquo
The English language offers a surfeit of words to describe the pursuit ofhuman achievement But in exploring the distinction of words that arecommonlyintermingledconfusion(notclarity)reigns
LetrsquostakealookatwhatwecreateCustomarilyhumanbeingscreategoalsplans objectives targets and benchmarks (and use these to create ldquopersonalmissionrdquoandorldquopersonalvisionrdquostatements)Wecreate them theydonrsquot justappearAndincreatingtheseitems(Icalltheseldquoconsciouscreationsrdquo)wedosowitha senseofcontrol a sense thatwehavechoices thatwealonecanmakeWellsortof
Hidden behind the conscious mask are our ldquosubconsciousrdquo counterparts --thosepartsofourpersonality thatarehiddenfromviewbutwhichnonethelessplayacriticalroleinourabilitytoachieveandourabilitytoenjoyAndsimilarto ldquoexpectationsrdquo we donrsquot create them instead they simply evolve Wersquoretalking of course about our attitudes values principles opinions andexpectationsWedonrsquotconsciouslycreatethemyettheirexistenceisasvitaltothegoal-settingprocess asour conscious creations (this calls tomind the fifthelementinthegoal-settingprocess--theimportanceofaligningonersquosgoalwithonersquosvalues)
Thereare timesofcoursewhen itrsquosdifficult to tell thedifferencebetweengoals and expectations (ldquowe have very high expectations for our studentsrdquo)when itrsquos hard if not impossible to delineate between values and objectives(ldquowe wish to insure that our children grow up with a sense of respect and
fairnessrdquo)But thedistinctionsaremeaningfulandguideourdecisions --morethanwemightcaretoadmit
If you choose to think about the differences between ldquoconsciousrdquo andldquosubconsciousrdquocreationsyoursquollimmediatelyvaultyourselfintoanarenawherefewtravelButforthosewhoventurethetripisextraordinary
AbouttheAuthor
AuthorSteveFerberneverstopsexploringOvera30-year business career as journalist and entrepreneurMrFerber has started six companies and a dozenpublications and currently authors a blog calledldquoUnconventional Wisdomrdquo(httpriveresqueblogspotcom) He has three passionsin life -- his family education andpsychology and thisbook is devoted to his lifelong interest in personalgrowth
His business career began in 1974 at FairchildPublications in New York City -- five years later hejoined two colleagues to start Inside WashingtonPublishersanewsletterpublishingcompanywhichtrackskeypolicydecisionsby the federalgovernmentFromathree-personstaff thecompanynowemploysmore than50 reporters and publishes more than two dozennewslettersandonlineservicesThroughthe1980sStevewaspartofateamthatlaunchedInsidetheWhiteHouseInsideEPAInsidethePentagonInsideUSTradeanda
dozenrelatednewslettersinthefieldsofdefenseenergyandtheenvironment
Hesoldhisinterestinthepublishingfirmin1991andbegan working as a full-time volunteer in the FairfaxCountyVAschoolsystem(the12thlargestinthenation)--mentoring coaching teaching developing curriculumand initiating a host of volunteer programs (at the highschool level he teamed with the principal to teach acourse titled ldquoWhatrsquosWorth Knowingrdquo) Over the last15yearsFerberhasstartedfourofhissixcompanies--aneducationalnon-profitacomputerdevelopmentfirma publishing venture in the medical field and a sportsmarketingcompany
Steve and his wife Roe live in Charleston SC andtheir daughters Melyssa Natalie and Olivia visit often(fortunately)Twosons (in-law)have joined thecrew--Dave and Trace along with two grandchildren Emeryand Vincent And dogs Wrigley and Shea (yes bothnamedbyOliviaasabaseballtribute)enjoylongwalksonthebeach
PublishedintheUnitedStatesbyRiverPublishingLLCCharlestonSCcopySteveFerber2012
FirstpublishedSeptember2012
AllrightsreservedNopartofthispublicationmaybereproducedstoredinaretrievalsystemortransmittedinanyformorbyanymeanswithoutthepriorpermissioninwritingofRiverPublishingLLC
orasexpresslypermittedbylaworundertermsagreedwiththeappropriatereprographicsrightsorganizationInquiriesconcerningreproductionoutsidethescopeoftheaboveshouldbesenttotheRightsDepartmentRiverPublishingLLC(permissionsriverpublishingnet)225SevenFarmsDriveSuite201
CharlestonSC29492
LibraryofCongressControlNumber2012915728
ISBN978-0-9852211-1-9
www21rulescomwwwriverpublishingnet
CoverDesignbyJayDeeganwwwdeegancreativecom
- Cover
- Title Page
- Contents
- Foreword
- Introduction
- Rules for Living Every Moment
-
- Rule 1 - Be Kind to Yourself
- Rule 2 - Have Fun
- Rule 3 - Work Hard
-
- Rules for Living With Yourself
-
- Rule 4 - Live in the Present
- Rule 5 - Focus on the Process
- Rule 6 - Pause
- Rule 7 - Laugh
- Rule 8 - Create New Habits
-
- Rules for Living With Others
-
- Rule 9 - Respect PPIs
- Rule 10 - Avoid USSs
- Rule 11 - Listen
- Rule 12 - Be Kind to Others
- Rule 13 - Help Others
-