2.105 detours diagnostics 2016

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1/4/16 1 DETOURS and DIAGNOSTICS REFERENCE GUIDE JAN 2016 EDITION Business Problem Iden7fica7on And solu2ons for each Copyright mwolf 2015. All rights reserved. 2016 EDITION The Science of Small Business Management Copyright mwolf 2015. All rights reserved. 2016 EDITION WHAT’S NEW? Debt-to-income form Constant Audit navigation Financial freedom Investment formula

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Page 1: 2.105 DETOURS DIAGNOSTICS 2016

1/4/16

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DETOURS    and  DIAGNOSTICS      

REFERENCE GUIDE JAN 2016 EDITION

 

Business  Problem  Iden7fica7on  And  solu2ons  for  each  

Copyright mwolf 2015. All rights reserved.

2016 EDITION

The  Science  of  Small  Business  Management  

   

Copyright mwolf 2015. All rights reserved.

2016 EDITION

WHAT’S NEW?

Debt-to-income form

Constant Audit navigation

Financial freedom Investment formula

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Safety  First.  Profit  Second  Maintain  A  Flat  Organiza2on  Achieve  Financial  Balance  Lead  From  The  Center  Authen2cally  

12 Guiding Principles of Kanketa

Make  One  Profitably  Make  One  Error  Free  Make  Many  Efficiently  Lead  People.  Manage  Things.    

Market  For  Poten2al  Invite  Rela2onships.  Nego2ate  Orders.  Sa2sfy  Every  Transac2on  Keep  Customers  For  Life  

Principles of Ownership

Principles of Production

Principles of Marketing

Copyright mwolf 2010. All rights reserved.

From  the  DETOUR  pages,  iden2fy  the  general  business  problem  in  red  at  the  top.  The  Detour  page  contains  the  most  common  symptoms  -­‐  ways  that  the  problem  shows  up.    Each  symptom  is  numbered.          

The  corresponding  number  on  the  CAPTURE  PLAN  pages  suggests  the  Kanketa  program  that  corrects  the  Detour              

USING THIS GUIDE

Copyright mwolf 2015. All rights reserved.

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DETOUR:  Business  Issue  Iden7fica7on          

DIAGNOSIS:  How  the  problem  shows  up              

Corresponding  CAPTURE  PLAN  For  Course  Correc7on    

Copyright mwolf 2015. All rights reserved.

MATCH THE NUMBERS

Copyright mwolf 2015. All rights reserved.

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8 PRIMARY ISSUES

FACING A SMALL BUSINESS

Product Management

Production

Self-Leadership Velocity

Marketing

Sales

Customer Service

Customer Care

Supplier costs too high

Too much error

Untimely delivery

High fixed wages

Not enough new opportunities

Not closing quotes. Low margins.

Not meeting customer expectations

Disloyal customers

Copyright mwolf 2012. All rights reserved.

4 CHALLENGES OF THE BUSINESS OWNER

Structure

Finance

Business Leadership

Business Ownership

Confusion about responsibilities Lack of cohesion.

Too much spending in wrong places

Hierarchy. “Us. Vs. Them”

Low profitability. Low return.

Copyright mwolf 2012. All rights reserved.

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Goal Tending For Departmental Performance

In order to double revenues, triple net Income and quadruple the net value of a business

within 48 months, every department must contribute.

Kanketa observes the following performance expectations

for each department (Corridor) in the House of Value

Copyright mwolf 2012. All rights reserved.

Goal Tending For Departmental Performance

THESE 8 PROVEN ACTION FORMULAS

LEAD TO A HIGH PERFORMING COMPANY

Take Action!

Copyright mwolf 2012. All rights reserved.

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Cost Containment: Reduce COGS % Inflation Rate X 2

Remain constant

No rise in cost percentage

Product Management

Production

Cost of Error Reduction: Reduce and/or permanently eliminate 3% cost of error against gross sales

Goal Tending For Departmental Performance

Take Action!

Copyright mwolf 2012. All rights reserved.

Gross Revenue: Define, Identify and locate 85% of

Normal monthly revenue in new, 1st X prospect opportunities

($$ lead value)

Marketing

Sales

Margin:

Qualify, propose and contract 20% of all $$ lead value every month

For Departmental Performance Goal Tending

Take Action!

Copyright mwolf 2012. All rights reserved.

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Velocity

Cost Containment:

7% increased productivity per month (from waste reduction) with same resources until 90% total waste reduction is achieved

Cost Reduction: Reduce fixed wages by 8% per month to equally balance with performance pay

Leadership

For Departmental Performance Goal Tending

Take Action!

Copyright mwolf 2012. All rights reserved.

Customer Service Gross Revenue:

Propose 15% of total orders entered to close an additional upsell of 3% In gross revenue

Customer Care

Margin: Increase last year’s Normal Margin by 5%

From 80% of last year’s customers with Value-Added services

For Departmental Performance Goal Tending

Take Action!

Copyright mwolf 2012. All rights reserved.

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ì

BUSINESS  PROBLEMS    and  their      

CORRESPONDING    SOLUTIONS    (Detours  and  Capture  Plans)  

Copyright mwolf 2012. All rights reserved.

Notice of copyright.

Each of the following 72 Capture Plans contains a specific step-by-step prescription for solving its respective business problem as stated. Every Capture Plan has a first use date in 2012 and separately contains its own individual notice of copyright. All Capture Plans, with their copyrights, terms and conditions are also protected under the notice of copyright for this document. Kanketa is a registered trademark of the author.

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ì

 PROBLEM  STATEMENT    

CAUSE  DIAGNOSIS

CAPTURE PLAN REMEDY  

Copyright mwolf 2012. All rights reserved.

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#1 “It isn’t my job.” Questions about job ︎ responsibilities︎#2 “I have no control over the company’s profit” ︎#3 End customers directly serviced by Back Office︎#4 “Who should I listen to? Who’s my boss?”︎#5 Unclear second in command in leader’s︎ absence  #6 Reactive company to market whims.

6 Detours Of Business Structure

Lack of Clarity

Diagnosis

PROBLEM STATEMENT

Copyright mwolf 2012. All rights reserved

1.  Build  a  House  of  Value  2.  Everyone  contributes  profit  3.  Balance  pre-­‐sale  and  post-­‐sale  4.  Balance  back  office  with  front  office  5.  Protect  the  Key  Man  6.  Business  Leader  front  and  center    

6 Practices of Business Structure

Maintain A Flat Organization

CAPTURE PLAN

Copyright mwolf 2012. All rights reserved.

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ì Problem  Identification  -­‐  Structure  WRITE  THE  DIAGNOSES  THAT  CLOSELY  DESCRIBE  YOUR  CURRENT  ISSUES    

MORE  THAN  ONE?    

PRIMARY  ISSUE:  

Copyright mwolf 2012. All rights reserved.

ì CAPTURE  PLAN  -­‐  Structure  IDENTIFY  THE  CORRESPONDING  CAPTURE  PLAN    TO  THE  DIAGNOSIS  YOU  HAVE  DESCRIBED  

MORE  THAN  ONE?    

WHICH  ONE?    

Copyright mwolf 2012. All rights reserved.

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#1 Misconception of "Cost of Goods Sold”#2. Overspending in the wrong areas#3. “I can't see the hidden money.”︎

#4. “I don't know how much we need.”︎

#5. Not getting enough profit from each department of the company

#6. Misunderstood company value︎

6 Detours of Finance

Not Enough Money ‘Don’t have it. ‘Can’t Borrow.

Diagnosis

PROBLEM STATEMENT

Copyright mwolf 2012. All rights reserved.

1.  Balance  the  Margin  2.  Equalize  the  Budget  3.  Achieve  Financial  Balance  4.  Manage  with  Normaliza2on  5.  Monitor  with  a  Scorecard  6.  Always  know  Debt-­‐to-­‐Income  

6 Practices of Finance

Achieve Financial Balance

CAPTURE PLAN

Copyright mwolf 2012. All rights reserved.

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ì Problem  Identification  -­‐  Finance  WRITE  THE  DIAGNOSES  THAT  CLOSELY  DESCRIBE  YOUR  CURRENT  ISSUES    

MORE  THAN  ONE?    

PRIMARY  ISSUE:  

Copyright mwolf 2012. All rights reserved.

ì CAPTURE  PLAN  -­‐  Finance  IDENTIFY  THE  CORRESPONDING  CAPTURE  PLAN    TO  THE  DIAGNOSIS  YOU  HAVE  DESCRIBED  

MORE  THAN  ONE?    

WHICH  ONE?    

Copyright mwolf 2012. All rights reserved.

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#1 Not all product touch points are considered ︎#2 Too much inventory. High carrying costs. ︎#3 Supplier performance is not accurately rated ︎#4 Incorrect costs create incorrect prices︎#5 Computer disparities: information vs. actual  #6 Time to quote is too long.  

6 Detours Of Product Management

Cost of Goods Too High

Diagnosis

PROBLEM STATEMENT

Copyright mwolf 2012. All rights reserved.

1.  Create  a  Value  Stream  2.  Just-­‐In-­‐Time  Inventory  3.  Manage  the  Supply  chain  4.  Assure  Inventory  Record  Accuracy  5.  Use  POGO  pricing  6.  Time  to  quote,  Time-­‐to-­‐market  

6 Practices of Product Management

Make One Profitably

CAPTURE PLAN

Copyright mwolf 2012. All rights reserved.

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ì Problem  Identification  –  Product  Mgt.  WRITE  THE  DIAGNOSES  THAT  CLOSELY  DESCRIBE  YOUR  CURRENT  ISSUES    

MORE  THAN  ONE?    

PRIMARY  ISSUE:  

Copyright mwolf 2012. All rights reserved.

ì CAPTURE  PLAN  –  Product  Mgt.  IDENTIFY  THE  CORRESPONDING  CAPTURE  PLAN    TO  THE  DIAGNOSIS  YOU  HAVE  DESCRIBED  

MORE  THAN  ONE?    

WHICH  ONE?    

Copyright mwolf 2012. All rights reserved.

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#1 There actually are enough opportunities︎

#2 Wrong information solves the wrong problem ︎

#3 You are blending in with your customers ︎

#4 The market is getting the wrong message ︎

#5 Looking for prospects in the wrong places  #6 Do not understand the buyer’s process

6 Detours of Marketing

Not enough new leads - 1st time Opportunities

Diagnosis

PROBLEM STATEMENT

Copyright mwolf 2012. All rights reserved.

1.  Strategize  by  SILO  2.  Iden2fy  the  problems  we  solve  3.  Merge  markets  for  differen2a2on  4.  Create  the  message  5.  Find  three  best  pathways  6.  Execute  the  media  plan      

6 Practices of Marketing

Market For Potential

CAPTURE PLAN

Copyright mwolf 2012. All rights reserved.

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ì Problem  Identification  -­‐  Marketing  WRITE  THE  DIAGNOSES  THAT  CLOSELY  DESCRIBE  YOUR  CURRENT  ISSUES    

MORE  THAN  ONE?    

PRIMARY  ISSUE:  

Copyright mwolf 2012. All rights reserved.

ì CAPTURE  PLAN  -­‐  Marketing  IDENTIFY  THE  CORRESPONDING  CAPTURE  PLAN    TO  THE  DIAGNOSIS  YOU  HAVE  DESCRIBED  

MORE  THAN  ONE?    

WHICH  ONE?    

Copyright mwolf 2012. All rights reserved.

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#1 No formal process for managing error ︎

#2 Error is not accurately identified ︎

#3 The right things are not being measured ︎

#4 Error in analysis of measurement ︎

#5 Increasing size of like-errors  #6 Same errors keep recurring  

6 Detours of Production

Too Much Error Customer Error. Supplier Error. Production Error. Administrative Error.

Diagnosis

PROBLEM STATEMENT

Copyright mwolf 2012. All rights reserved.

1. Manage  Error  with  DAMAIC    2.  DA    -­‐  Define  and  Assess  the  root  cause  3.  M      -­‐  Measure  conformance  4.  A        -­‐  Analyze  varia2on  with  CEDAC      5.  I          -­‐  PDCA  for  con2nuous  improvement  6.  C        -­‐  Fail  proof  The  opportunity  for  error  

6 Practices of Production

Make One Error-Free

CAPTURE PLAN

Copyright mwolf 2012. All rights reserved.

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ì Problem  Identification  -­‐  Production  WRITE  THE  DIAGNOSES  THAT  CLOSELY  DESCRIBE  YOUR  CURRENT  ISSUES    

MORE  THAN  ONE?    

PRIMARY  ISSUE:  

Copyright mwolf 2012. All rights reserved.

ì CAPTURE  PLAN  -­‐  Production  IDENTIFY  THE  CORRESPONDING  CAPTURE  PLAN    TO  THE  DIAGNOSIS  YOU  HAVE  DESCRIBED  

MORE  THAN  ONE?    

WHICH  ONE?    

Copyright mwolf 2012. All rights reserved.

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#1 Buyer’s personal buying habits are ignored ︎

#2 Critical proposal information is missing ︎

#3 Misinterpreted desired results/outcomes ︎

#4 A “decision maker” is excluded ︎

#5 No buy-in prior to proposal︎

#6 Interests and positions are not separated  

6 Detours of Sales A lot of quoting. Not enough closing.

Diagnosis

PROBLEM STATEMENT

Copyright mwolf 2012. All rights reserved.

1.  Push  Me.  Pull  Me.    (“Like”)  2.  7Qs  (“Respect”)  3)    Wave  the  magic  wand    (“Trust”)  4)    Ignore  the  decision  maker  5)    Ensure  the  outcome    6)    Nego2ate  the  order    

6 Practices of Sales

Invite Relationships Negotiate Orders

CAPTURE PLAN

Copyright mwolf 2012. All rights reserved.

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ì Problem  Identification  -­‐  Sales  WRITE  THE  DIAGNOSES  THAT  CLOSELY  DESCRIBE  YOUR  CURRENT  ISSUES    

MORE  THAN  ONE?    

PRIMARY  ISSUE:  

Copyright mwolf 2012. All rights reserved.

ì CAPTURE  PLAN  -­‐  Sales  IDENTIFY  THE  CORRESPONDING  CAPTURE  PLAN    TO  THE  DIAGNOSIS  YOU  HAVE  DESCRIBED  

MORE  THAN  ONE?    

WHICH  ONE?    

Copyright mwolf 2012. All rights reserved.

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#1 Not all wastes are identified ︎

#2 Disorganization interrupts flow ︎

#3 Process flow is unclear ︎

#4 Customer Order irregularity exists ︎

#5 Downtime prevention procedures missing  #6 No focus on reducing variation /step rates  

6 Detours of Velocity Not delivering on time

Diagnosis

PROBLEM STATEMENT

Copyright mwolf 2012. All rights reserved.

1.  Components  of  Velocity    2.  Organize  with  6S  3.  Level  the  load  for  JIT  4.  Design  for  con2nuous  flow  5.  Prevent  down2me  6.  Shorten  the  string  with  10  wastes        

6 Practices of Velocity

Make Many Efficiently

CAPTURE PLAN

Copyright mwolf 2012. All rights reserved.

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ì Problem  Identification  -­‐  Velocity  WRITE  THE  DIAGNOSES  THAT  CLOSELY  DESCRIBE  YOUR  CURRENT  ISSUES    

MORE  THAN  ONE?    

PRIMARY  ISSUE:  

Copyright mwolf 2012. All rights reserved.

ì CAPTURE  PLAN  -­‐  Velocity  IDENTIFY  THE  CORRESPONDING  CAPTURE  PLAN    TO  THE  DIAGNOSIS  YOU  HAVE  DESCRIBED  

MORE  THAN  ONE?    

WHICH  ONE?    

Copyright mwolf 2012. All rights reserved.

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#1 Customer’s critical “musts” are missing ︎

#2 Customer demands over problem solving ︎

#3 Ineffective use of tradeoffs︎

#4 No upsell accountability or tracking ︎

#5 No fail proofing process for order details︎

#6 Too much time leeway allowed /unspecific ︎

6 Detours of Customer Service Unresolved Complaints

Not meeting Customer Expectations Diagnosis

PROBLEM STATEMENT

Copyright mwolf 2012. All rights reserved.

1.  Ensure the Critical Musts 2.  Negotiate The Tradeoffs 3.  Get It Right the First Time 4.  Deliver in Takt Time 5.  Be A Problem Solver 6.  When the Customer Says…  

6 Practices of Customer Service

Satisfy Every Transaction

CAPTURE PLAN

Copyright mwolf 2012. All rights reserved.

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ì Problem  Identification  –  Customer  Service  WRITE  THE  DIAGNOSES  THAT  CLOSELY  DESCRIBE  YOUR  CURRENT  ISSUES    

MORE  THAN  ONE?    

PRIMARY  ISSUE:  

Copyright mwolf 2012. All rights reserved.

ì CAPTURE  PLAN  –  Customer  Service  IDENTIFY  THE  CORRESPONDING  CAPTURE  PLAN    TO  THE  DIAGNOSIS  YOU  HAVE  DESCRIBED  

MORE  THAN  ONE?    

WHICH  ONE?    

Copyright mwolf 2012. All rights reserved.

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#1“Us vs. them” management approach ︎

#2 Inadequate employee attitudinal assessment ︎

#3 Mismanaged employee temperaments︎

#4 Pay is out of balance with performance︎

#5 Team dysfunction  #6 Delayed  necessary endings

6 Detours Of Leadership Low Productivity

Diagnosis

PROBLEM STATEMENT

Copyright mwolf 2012. All rights reserved.

1.  Displace  HR  2.  Take  people  lnventory  3.  Promote  Intrepreneuership  4.  Pay  for  performance  5.  Improve  teamwork  with  PDCA  5.  Fired  or  fired  up      

6 Practices Of Self-Leadership

Lead People. Manage Things.

CAPTURE PLAN

Copyright mwolf 2012. All rights reserved.

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ì Problem  Identification  -­‐  Leadership  WRITE  THE  DIAGNOSES  THAT  CLOSELY  DESCRIBE  YOUR  CURRENT  ISSUES    

MORE  THAN  ONE?    

PRIMARY  ISSUE:  

Copyright mwolf 2012. All rights reserved.

ì CAPTURE  PLAN  -­‐  Leadership  IDENTIFY  THE  CORRESPONDING  CAPTURE  PLAN    TO  THE  DIAGNOSIS  YOU  HAVE  DESCRIBED  

MORE  THAN  ONE?    

WHICH  ONE?    

Copyright mwolf 2012. All rights reserved.

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#1 Unmet necessary customer expectations ︎

#2 Service activities are out of sequence︎

#3 No customer performance ratings︎

#4 Incomplete STEEPLED S.W.O.T research ︎

#5 No barriers to exit  #6 Poor survey questions. No follow up.  

6 Detours of Customer Care Disloyal Customers

Diagnosis

PROBLEM STATEMENT

Copyright mwolf 2012. All rights reserved.

6 Practices of Customer Care

Keep Customers For Life

1.  Meet  6  necessary  expecta2ons  2.  Add  5  WOW  factors  3.  Rate  customer  performance  4.  Use  a  STEEPLED  S.W.O.T  5.  Close  all  barriers  to  exit  6.  Survey  for  sustainability    

CAPTURE PLAN

Copyright mwolf 2012. All rights reserved.

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ì Problem  Identification  –  Customer  Care  WRITE  THE  DIAGNOSES  THAT  CLOSELY  DESCRIBE  YOUR  CURRENT  ISSUES    

MORE  THAN  ONE?    

PRIMARY  ISSUE:  

Copyright mwolf 2012. All rights reserved.

ì CAPTURE  PLAN  –  Customer  Care  IDENTIFY  THE  CORRESPONDING  CAPTURE  PLAN    TO  THE  DIAGNOSIS  YOU  HAVE  DESCRIBED  

MORE  THAN  ONE?    

WHICH  ONE?    

Copyright mwolf 2012. All rights reserved.

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#1 Low Productivity. Distraction. Wasted Time. ︎#2 Low/no accountability. Minimum results︎#3 No teamwork. Mediocrity. ︎#4 Overall confusion. No cohesion of effort. ︎#5 Stagnant growth. Company Is losing ground. ︎#6 Employees leaving for better opportunities︎ Fear-based organization. Employees hiding out. ︎

 

6 Detours of Business Leadership Reactive vs. Responsive

PROBLEM STATEMENT

Diagnosis

Copyright mwolf 2012. All rights reserved.

1.  Take  Time  to  Lead  2.  Lead  with  Mission  (alignment)  

3.  Lead  with  a  System  (goal  tending)    4.  Lead  with  Innova2on  5.  Lead  with  Communica2on  6.  Leading  by  Leing  (Genera0onal  Leadership

6 Practices of Business Leadership

Lead From The Center

CAPTURE PLAN

Copyright mwolf 2012. All rights reserved.

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ì Problem  Identification  –    Company  Leadership  WRITE  THE  DIAGNOSES  THAT  CLOSELY  DESCRIBE  YOUR  CURRENT  ISSUES    

MORE  THAN  ONE?    

PRIMARY  ISSUE:  

Copyright mwolf 2012. All rights reserved.

ì CAPTURE  PLAN  –  Company  Leadership  IDENTIFY  THE  CORRESPONDING  CAPTURE  PLAN    TO  THE  DIAGNOSIS  YOU  HAVE  DESCRIBED  

MORE  THAN  ONE?    

WHICH  ONE?    

Copyright mwolf 2012. All rights reserved.

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#1 Company Is Undervalued #2. Not Enough Interested Company Buyers#3. Still too involved. Not Enough Personal Freedom. #4. Insufficient Earnings ︎

#5. Low Return On Assets#6. Too Much Cash Outlay. ︎

6 Detours of Business Ownership Low net profit. Low return.

Diagnosis

PROBLEM STATEMENT

Copyright mwolf 2012. All rights reserved.

1.  Know  The  End-­‐Game  2.  Always  Be  For  Sale  3.  Manage  Remote  4  Hrs.  a  Week  4.  Live  Off  Of  Profit  5.  Become  a  Bank  6.  Blow  Up  The  Company  For  Profit    

6 Practices of Business Ownership

Safety First. Profit Second.

CAPTURE PLAN

Copyright mwolf 2012. All rights reserved.

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ì Problem  Identification  –  Business  Ownership  WRITE  THE  DIAGNOSES  THAT  CLOSELY  DESCRIBE  YOUR  CURRENT  ISSUES    

MORE  THAN  ONE?    

PRIMARY  ISSUE:  

Copyright mwolf 2012. All rights reserved.

ì CAPTURE  PLAN  –  Business  Ownership  IDENTIFY  THE  CORRESPONDING  CAPTURE  PLAN    TO  THE  DIAGNOSIS  YOU  HAVE  DESCRIBED  

MORE  THAN  ONE?    

WHICH  ONE?    

Copyright mwolf 2012. All rights reserved.

Page 34: 2.105 DETOURS DIAGNOSTICS 2016

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Safety  First.  Profit  Second  Maintain  A  Flat  Organiza2on  Achieve  Financial  Balance  Lead  From  The  Center  

12 Principles Of Kanketa

Make  One  Profitably  Make  One  Error  Free  Make  Many  Efficiently  Lead  People.  Manage  Things.    

Market  For  Poten2al  Invite  Rela2onships.  Nego2ate  Orders.  Sa2sfy  Every  Transac2on  Keep  Customers  For  Life  

Principles Of Ownership

Principles Of Production

Principles Of Marketing

Copyright mwolf 2012. All rights reserved Copyright mwolf 2012. All rights reserved.

VELOCITY

KANKETA  POWER  PAIRS  

MARKETING

CUSTOMER SERVICE

PROD. MGT.

PRODUCTION

SELF-LEADERSHIP

SALES

CUSTOMER

CARE

INCREASE  REVENUE  

   

WIDEN  MARGIN  

REDUCE  COST  

REDUCE  COST   WIDEN  

MARGIN  

INCREASE  REVENUE  

   

CONTAIN  COSTS  

CONTAIN  COSTS  

Departmental  Impact  

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ì Kanketa  Problem-­‐Solving  Protocol    

DEFINE  the  Problem  Specific,  Measureable  IDENTIFY  the  Problem  Using  Detours  and  Diagnos2cs  LOCATE  the  Problem  On  the  Process  Map                                  ASSESS  our  Posi2on  Cri2cal?  Necessary?  Helpful?  

PROPOSE  Solu2ons  Align  with  Company’s  mission?      RESOLVE  the  Issue:  

QUALIFY  the  Problem  Achievable  (resources)  ,  Reasonable  (priority),  Timely        

Predictable,  Non-­‐repeatable  Outcome    

FORMULATE  a  step-­‐by-­‐step  list  of  ac2on  items  to  create  a  permanent    solu2on      

Copyright mwolf 2012. All rights reserved.

Debt-to-Income

Debt-to-Income determines your bankability and overall corporate health.

DTI shows how much you earn to repay what you owe.

This is what your bank and your lenders are most interested in.

 HOW  BANKABLE  IS  YOUR  BUSINESS  

RIGHT  NOW?  

   

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CHECKING  ACCOUNTS   $  DEPOSITS  IN  TRANSIT   $  SAVINGS  ACCOUNTS   $  ACNTS  RECEIVABLE  1-­‐30   $  ACNTS  RECEIVABLE  31-­‐60   $  ACNTS  RECEIVABLE  61-­‐89   $  FACTORED,  NOT  REDEEMED   $  NON-­‐CANCEALLBLE  CUSTOMER  PURCHASE  ORDERS  

$  

LOANS  RECEIVABLE  –  1  YEAR  OR  LESS   $  

LOAN  INTEREST  –  1  YEAR  OR  LESS   $  

DEBT-TO-INCOME

INCOME

TOTAL INCOME: $ Copyright mwolf 2012. All rights reserved.

ACCRUED  PAYROLL  UNPAID  WAGES   $  

ACCRUED  PAYROLL  UNPAID  BENEFITS   $  

TRADE  PAYABLES  (Suppliers)   $  

NON-­‐CANCELLABLE  POs  to  Suppliers   $  

PRE-­‐PAYMENTS  FROM  CUSTOMERS   $  

GENERAL&  ADMINISTRATIVE  PAYABLES   $  

UNRECORDED  SHADOW  PAYABLES   $  

CONTRA-­‐ACCOUNTS  (See  defini7on)   $  

NOTES  PAYABLE  TO  OWNER   $  

ACCRUED  TAXES   $  

DEBT-TO-INCOME DEBT

TOTAL DEBT: $

ACCRUED  MAINTENANCE  COSTS   $  

CURRENT  LOANS  -­‐  1  YEAR  OR  LESS   $  

TERM  LOANS  –  1  YEAR  OR  MORE   $  

OTHER   $  

Copyright mwolf 2012. All rights reserved.

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ACCRUED  PAYROLL  UNPAID  WAGES   Employee  Gross  paychecks  not  cashed  ACCRUED  PAYROLL  UNPAID  BENEFITS   Employee  Vaca2ons  earned    

-­‐  not  taken  CURRENT  TRADE  PAYABLES   Owed  to  Suppliers  -­‐  1  year  or  less  NON-­‐CANCELABLE  P.Os  to  Suppliers   Orders  that  must  s2ll  be  paid  PRE-­‐PAYMENTS  FROM  CUSTOMERS   Work  not  yet  done  GENERAL&  ADMINISTRATIVE  PAYABLES   Monthly  opera2ons,  Office,  Plant,    UNRECORDED  SHADOW  PAYABLES   Loans  to  friends  and  family  CONTRA-­‐ACCOUNTS  (Informal  commissions  due  to  Vendors)    

Self-­‐directed  payments  to  preferred  Vendors  

NOTES  PAYABLE  TO  OWNER   Recorded  or  unrecorded  ACCRUED  TAXES   FED,  STATE,  all  

DEBT-TO-INCOME DEFINITIONS

ACCRUED  MAINTENANCE  COSTS   Coming  due  for  delayed  repairs  

CURRENT  LOANS  -­‐  1  YEAR  OR  LESS   Bank  

TERM  LOANS  –  1  YEAR  OR  MORE   Bank  

Copyright mwolf 2012. All rights reserved.

D-T-I

$ DEBT $ INCOME

MONITOR DEBT-TO-INCOME MONTHLY

For every $1.00 of debt you have (right number), you also have $_______ (left number) to pay for it

: 1 WHAT IT MEANS:

DIVIDE  TOTAL  INCOME  BY  TOTAL  DEBT  

DEBT-TO-INCOME

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PREVIOUS DTI:

KANKETA  QUARTERLY  IMPROVEMENT  GOAL  

THIS DTI:

INCREASE DTI BY .10

EXAMPLE

DTI IMPROVEMENT: .10

1.26: 1

1.36: 1

DEBT-TO-INCOME

Copyright mwolf 2012. All rights reserved.

“SEEDLING”  

YOUR    DTI    POSITION  

STARTUP  

CRITICAL  RECOVERY  

NECESSARY  RECOVERY  

ORGANIC  GROWTH  

GROWTH  BY  ACQUISITION  

TRANSITION  

EXIT  

A Concept! No significant income. A Hobby

Cash poor. Could slip into bankruptcy

Fix before attempting to grow

Grow from within with existing resources

Consider buying a company

Ready to Exit. Successor not identified.

Implementing Exit. Succession in progress.

Small income.

Monthly margin between $3k and $10k

DEBT-TO-INCOME

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“SEEDLING”  

SUGGESTED  POSITION  FOR  YOUR  DTI  SCORE    

STARTUP  

CRITICAL  RECOVERY  

NECESSARY  RECOVERY  

ORGANIC  GROWTH  

GROWTH  BY  ACQUISITION  

TRANSITION  

DTI Less than 1.00:1

DTI 1.10:1 to 1.24:1

DTI 1.25:1 to 1.49:1

DTI 1.50:1 to 1.99:1

DTI 2.00:1 to 2.49:1

DTI 2.50:1 to 3.99:1

DTI 1.00:1 to 1:09:1

BANKABILITY

DTI 4.00:1 +

EXIT

Copyright mwolf 2012. All rights reserved.

HOW  BANKABLE  ARE  YOU?  

   

Unsecured Business Bank Loan:

Typically 40% of your Net Income

1.56:1 DTI EXAMPLE

Bank Loan: 40% X .56 cents of income = a loan of .22 cents for every $1.56 of income

DEBT-TO-INCOME

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TOTAL  INCOME:                                                              $120,000  MINUS      TOTAL  DEBT:                                                            $      50,000  DEBT-­‐TO-­‐INCOME  RATIO                        2:4:1    

       INCOME  ($70,000)    

X  40%    

=  $28,000    UNSECURED  BUSINESS  LOAN    

HOW  BANKABLE  IS  YOUR  BUSINESS  RIGHT  NOW?  

EXAMPLE

DEBT-TO-INCOME

Copyright mwolf 2012. All rights reserved.

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Month  1   DTI:    ___  .  ___  :  1  

Month  2   DTI:    ___  .  ___  :  1  

Month  3   DTI:    ___  .  ___  :  1  

Month  4   DTI:    ___  .  ___  :  1  

Month  5   DTI:    ___  .  ___  :  1  

Month  6   DTI:    ___  .  ___  :  1  

Month  7   DTI:    ___  .  ___  :  1  

Month  8   DTI:    ___  .  ___  :  1  

Month  9   DTI:    ___  .  ___  :  1  

Month  10   DTI:    ___  .  ___  :  1  

Month  11   DTI:    ___  .  ___  :  1  

Month  12   DTI:    ___  .  ___  :  1  

DTI    YEAR  1   DTI    YEAR  2  Month  1   DTI:    ___  .  ___  :  1  

Month  2   DTI:    ___  .  ___  :  1  

Month  3   DTI:    ___  .  ___  :  1  

Month  4   DTI:    ___  .  ___  :  1  

Month  5   DTI:    ___  .  ___  :  1  

Month  6   DTI:    ___  .  ___  :  1  

Month  7   DTI:    ___  .  ___  :  1  

Month  8   DTI:    ___  .  ___  :  1  

Month  9   DTI:    ___  .  ___  :  1  

Month  10   DTI:    ___  .  ___  :  1  

Month  11   DTI:    ___  .  ___  :  1  

Month  12   DTI:    ___  .  ___  :  1  

Copyright mwolf 2012. All rights reserved.

Month  1   DTI:    ___  .  ___  :  1  

Month  2   DTI:    ___  .  ___  :  1  

Month  3   DTI:    ___  .  ___  :  1  

Month  4   DTI:    ___  .  ___  :  1  

Month  5   DTI:    ___  .  ___  :  1  

Month  6   DTI:    ___  .  ___  :  1  

Month  7   DTI:    ___  .  ___  :  1  

Month  8   DTI:    ___  .  ___  :  1  

Month  9   DTI:    ___  .  ___  :  1  

Month  10   DTI:    ___  .  ___  :  1  

Month  11   DTI:    ___  .  ___  :  1  

Month  12   DTI:    ___  .  ___  :  1  

DTI    YEAR  3   DTI    YEAR  4  Month  1   DTI:    ___  .  ___  :  1  

Month  2   DTI:    ___  .  ___  :  1  

Month  3   DTI:    ___  .  ___  :  1  

Month  4   DTI:    ___  .  ___  :  1  

Month  5   DTI:    ___  .  ___  :  1  

Month  6   DTI:    ___  .  ___  :  1  

Month  7   DTI:    ___  .  ___  :  1  

Month  8   DTI:    ___  .  ___  :  1  

Month  9   DTI:    ___  .  ___  :  1  

Month  10   DTI:    ___  .  ___  :  1  

Month  11   DTI:    ___  .  ___  :  1  

Month  12   DTI:    ___  .  ___  :  1  

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Central  repository  for  all  money  activity  

Operating  Budget:  Income  and  expenses  

Balance  sheet    (what  you  own,  what  you  owe)  

Cash  flow:  when  to  spend,  what  to  spend  

Investment  monitoring  

You  are  your  own  CFO  financial  manager    

CONSTANT  AUDIT  

GOAL:  2X  3X  4X  10X  

2  X        -­‐  Double  revenue  3  X        -­‐  Net  Income  4  X        -­‐  Net  Value  of  the  Business                          in  48  months  

10  X    -­‐    Double  return  on  profit  investments  

                           in  ten  years  

                           with  a  monthly  income  for  life                              

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The 2x 3x 4x ROADMAP

The 2x 3x 4x ROADMAP

Major sections

Revenue

Money in The door

2X  

Net Income

Money

you keep

3X  

Profit

What you can invest

for a lifetime income

4X   10X  

Time

Spent in your

business

Value

What your

company Is worth

Debt

Money you owe

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Valuation

Create a baseline Starting point for each section

Same or different start dates for each section

Results will be proportionate

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2X 3X 4X goal ends in the 4th quarter of year 4

Your investments continue

Financial freedom - year 10

2X  

Revenue

Money in The door

Weekly bank

deposits

pay bills 2X month

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3X  

Net Income

Money

you keep

What the bank

measures you by

debt  

Debt

Money you owe

Debt is good.

It just must be

managed.

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Work  week  

Time

spent in your

business

Goal: 4 hours a week …

except by choice.

Business Value

What your company is worth at any moment

4X  

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10X  

Profit

What you can invest for a lifetime of

income

Self  funded  

Today’s  Performance    

Owner’s “Scorecard” For decision making

Daily, weekly, monthly business performance

Money control. Become your own bank

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One 8 ½ X 11 sheet Contains all finance Up-to-the-minute error-free decision-making No computers necessary Adjust once a year

Never lose a dime - except by choice

Owner’s “Scorecard”

Net profit:

available money for reinvestment

available savings

owner’s monthly available spending cash

controlling tax exposure - weekly

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Investment tracking Profit

What you can invest

for a lifetime income

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The  Science  of  Small  Business  Management  

   

Copyright mwolf 2015. All rights reserved.

Financial freedom Investment formula

Section 1: DESIGN Why this? Why now? 4X set up. Goal setting

Section 2: DEVELOPMENT Asset planning Strategize by SILO

Section 3: IMPLEMENTATION Asset accumulation

Section 4: MANAGEMENT Instructional guide

 

Kanketa Capture Plan for Financial Independence

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ü  A plan ü  Your Constant Audit scorecard

ü  Your in-state operating company

ü  A tax-free (Wyoming) management company (LLC)

ü  A management company checking and savings account

ü  Routine (monthly) asset accumulation

ü  A weekly data collection method

ü  An accurate money management system

ü  A formal legal asset transfer process

Components necessary for financial freedom

How much income per month do you need? (may be adjusted later)

Monthly U.S averages (single person)

•  Rent or mortgage •  Utilities •  Transportation •  Food, household •  Clothing •  Entertainment •  Insurance •  Other

$

$ $ $ $ $ $ $

X 12 months

($ 200) ($ 500) ($ 300)

($ 500) ($ 700) ($ 300) ($1,100)

$ ($ 3,800)

After taxes

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DOUBLING YOUR INVESTMENT

72 divided by % interest you charge =

number of years to DOUBLE your money

72 divided by 7% = 10 years to double your investment (7% divided by 12 months = .058% per month)

72 divided by 10% = 7 years to double your investment (10% divided by 12 months = .083% per month)

72 divided by 18% = 4 years to double your investment (18% divided by 12 months = 1.5% per month)

COMPOUND INTEREST

1/3 from investment category 1 = pre-tax 15% for 10% avg. net

1/3 from investment category 2 = pre-tax 9% for 6% avg. net

1/3 from investment category 3 = pre-tax 9% for 6% avg. net

33% divided by 3

11% pre-tax average all categories

7% + after tax average net income

Average taxes = 30% at redemption

+ +

= =

$6,000++ /month after tax… for life FREEDOM !

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Year 1 Balanced asset portfolio Valuation determined your asset baseline and balance for your asset portfolio

Year 2 Investments Assets are in place. Investments are in all categories. Begin to accumulate.

Year 3 Accumulation Assets begin to show good growth

Years 4-9 Management Quadrupled business value, with continuous asset growth

Year 10 Asset Depletion Buy a camper. See your travel agent.

A Plan

Accumulation

T A X H A R V E S T S E C U R E

100 %

S E C U R E

R I

S K

15%

R E I N V E ST

9%

9%

SHORT

LONG

SHORT

LONG

SHORT

LONG

SHORT

LONG Harvest without

Depletion

Goal: 7% overall average after-tax interest earning level

FINANCIAL FREEDOM

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6 suggested Investment vehicles 6 strategies for cash sources

Tax-deferred hybrid fixed annuity state tax-free management company

current cash loans up to nmm x 2 x .67

60-day unsecured funding

up to $5,600

(add to tax deferred Roth IRA)

term asset leaseback Private placement life insurance

federal tax reduction

tax -State

tax -Fed

reinvest - short

reinvest - long

retained - short

retained - long

Stock market – aggressive risk

Tax deferred Roth IRA Hedge fund breakage

Stock market – med risk

current cash

current cash

Breakage (after error)

FINANCIAL FREEDOM INVESTMENT STRATEGY

NEEDED FOR PORTFOLIO MANAGEMENT

1.  Access to all company documents, operating agreement, etc.

2.  Maintained asset records 3.  Transaction documents (transfer and loan agreements) 4.  Stock broker (selective) 5.  Eventual investment vehicles:

Hybrid fixed annuity Private placement life insurance Roth IRA

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Make a pie. Begin with the crust Secure the outer edges first.

Then fill in with the tasty stuff.

Build your portfolio inward from the perimeter

1.  Invest  for  long  term  /  Mgt.  Co.  =  (hybrid  fixed  annuity)    

3. 2.

7. 8.

6. 5. lease Loans PPLI 12.5% r e I n v e s t d

r e I n v e s t

L O N G

S H O R T

Retained Long

Breakage Fees

RISK S E C U R E

4.   Retained  long  term      Private  Placement  Life  Insurance  

Retained Short

H E D G E

S E C U R E

S E C U R E

Low

High

S E C U R E

back

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TOTAL 4-PART BUSINESS STRUCTURE

A FINANCIAL FREEDOM PLAN PRODUCTS /SERVICES (supply)

A MANAGEMENT SYSTEM

A MARKET (demand)

ì JOIN  US  –  For  Quarterly  Problem  Solving    

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