2130961 usb installation guide enu

8/8/2019 2130961 USB Installation Guide ENU

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2130961Rev 1.2

Compass Series HSPAUSB Modem

Installation Guide


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Preface

Important Notice Duetothenatureofwirelesscommunications,transmissionandreceptionofdatacanneverbeguaranteed.Datamaybedelayed,corrupted(i.e.,haveerrors)orbetotallylost.AlthoughsignificantdelaysorlossesofdataarerarewhenwirelessdevicessuchastheSierraWirelessmodemareusedina

normal

manner

with

a

well

constructednetwork,

the

Sierra

Wirelessmodemshouldnotbeusedinsituationswherefailuretotransmitorreceivedatacouldresultindamageofanykindtotheuseroranyotherparty,includingbutnotlimitedtopersonalinjury,death,orlossofproperty.SierraWirelessacceptsnoresponsibilityfordamagesofanykindresultingfromdelaysorerrorsindatatransmittedorreceivedusingtheSierraWirelessmodem,orforfailureoftheSierraWirelessmodemtotransmitorreceivesuchdata.

Safety and Hazards DonotoperatetheSierraWirelessmodeminareaswhereblastingisinprogress,whereexplosiveatmospheresmaybepresent,

near

medical

equipment,

near

life

support

equipment,

oranyequipmentwhichmaybesusceptibletoanyformofradiointerference.Insuchareas,theSierraWirelessmodemMUSTBEPOWEREDOFF.TheSierraWirelessmodemcantransmitsignalsthatcouldinterferewiththisequipment.DonotoperatetheSierraWirelessmodeminanyaircraft,whethertheaircraftisonthegroundorinflight.Inaircraft,theSierraWirelessmodemMUSTBEPOWEREDOFF.Whenoperating,theSierraWirelessmodemcantransmitsignalsthatcouldinterferewithvariousonboardsystems.Note: Some airlines may permit the use of cellular phones while the

aircraft is on the ground and the door is open. Sierra Wirelessmodems may be used at this time.

ThedriveroroperatorofanyvehicleshouldnotoperatetheSierraWirelessmodemwhileincontrolofavehicle.Doingsowilldetractfromthedriveroroperatorscontrolandoperationofthatvehicle.Insomestatesandprovinces,operatingsuchcommunicationsdeviceswhileincontrolofavehicleisanoffence.

Limitation of Theinformationinthismanualissubjecttochangewithoutnoticeanddoesnotrepresentacommitmentonthepartof

Liability SierraWireless.SIERRAWIRELESSANDITSAFFILIATESSPECIFICALLYDISCLAIMLIABILITYFORANYANDALLDIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGESINCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSOR

Rev 1.2 Oct.08 3


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Compass Series HSPA USB Modem Installation Guide

Patents

Copyright

Trademarks

REVENUEORANTICIPATEDPROFITSORREVENUEARISINGOUTOFTHEUSEORINABILITYTOUSEANYSIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESSAND/ORITSAFFILIATESHASBEENADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGESORTHEYAREFORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.Notwithstandingtheforegoing,innoeventshallSierraWirelessand/oritsaffiliatesaggregateliabilityarisingunderorinconnectionwiththeSierraWirelessproduct,regardlessofthenumberofevents,occurrences,orclaimsgivingrisetoliability,beinexcessofthepricepaidbythepurchaserfortheSierraWirelessproduct.

PortionsofthisproductmaybecoveredbysomeorallofthefollowingUSpatents:5,515,013 5,629,960 5,845,216 5,847,553 5,878,2345,890,057 5,929,815 6,169,884 6,191,741 6,199,1686,339,405 6,359,591 6,400,336 6,516,204 6,561,8516,643,501 6,653,979 6,697,030 6,785,830 6,845,2496,847,830 6,876,697 6,879,585 6,886,049 6,968,1716,985,757 7,023,878 7,053,843 7,106,569 7,145,2677,200,512 7,295,171 7,287,162 D442,170 D459,303D599,256 D560,911andotherpatentspending.Thisproductincludestechnologylicensedfrom: QUALCOMM3GLicensedbyQUALCOMMIncorporatedunderoneormoreofthefollowingUnitedStatespatentsand/ortheircounterpartsinothernations:4,901,307 5,056,109 5,101,501 5,109,390 5,228,0545,267,261 5,267,262 5,337,338 5,414,796 5,416,7975,490,165 5,504,773 5,506,865 5,511,073 5,535,2395,544,196 5,568,483 5,600,754 5,657,420 5,659,5695,710,784 5,778,338ManufacturedorsoldbySierraWirelessoritslicenseesunderoneormorepatentslicensedfromInterDigitalGroup.

2008SierraWireless.Allrightsreserved.

HeartoftheWirelessMachineisaregisteredtrademarkofSierra

Wireless.

Watcher

is

atrademark

of

Sierra

Wireless,

registeredintheEuropeanCommunity.SierraWireless,theSierraWirelesslogo,theredwavedesign,theredtippedantenna,andTRUInstallaretrademarksofSierraWireless.

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Preface

Rev 1.2 Oct.08 5

WindowsisaregisteredtrademarkofMicrosoftCorporation.QUALCOMMisaregisteredtrademarkofQUALCOMMIncorporated.Usedunderlicense.MacintoshisatrademarkofAppleInc.,registeredintheU.S.andothercountries.Othertrademarksarethepropertyoftherespectiveowners.

Contact

Information

Consultourwebsiteforuptodateproductdescriptions,documentation,applicationnotes,firmwareupgrades,troubleshootingtips,andpressreleases:

www.sierrawireless.com

Revision History

Revision

number

Release

date

Changes

1.0 April 2008 New document

1.1 May 2008 Revised instructions for inserting the SIM card.

1.1B Sept. 2008 Updated FCC information

1.1C Sept. 2008 Updated FCC information

1.2 Oct. 2008 Updated FCC information

Sales Desk: Phone: 1-604-232-1488

Hours: 8:00 AM to 5:00 PM Pacific Time

E-mail: [email protected]

Post: Sierra Wireless13811 Wireless WayRichmond, BCCanada V6V 3A4

Fax: 1-604-231-1109

Web: www.sierrawireless.com
http://sierrawireless.com/mailto:[email protected]://sierrawireless.com/http://sierrawireless.com/http://sierrawireless.com/mailto:[email protected]


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ContentsIntroducing the Compass USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Services supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Your account and coverage area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Compass USB modem software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Frequency band support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Overview of installation steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Insert the SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Insert the Compass USB modem into the USB slot . . . . . . . . . . . . . . . . . 14

Connect to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Attach the Compass USB modem to the lanyard . . . . . . . . . . . . . . . . . . . . . . 17

Using your Compass USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Removing a SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using the microSD card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Removing the microSD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Using the extension cable and notebook computer clip. . . . . . . . . . . . . . . . . 23

Connection management software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Launching 3G Watcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

The 3G Watcher window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Indicators in 3G Watcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Status icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Turning the radio on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Frequency band and network selection . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Reinstalling the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

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Care and Maintenance of Your Compass USB Modem . . . . . . . . . . . . . . . . . .31

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Radio frequency and electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . 33

Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Regulatory and Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Safety and hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Regulatory information for North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Regulatory information for EU countries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

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1: Introducing the Compass USB 1Modem

Services supported Your account and

coverage area Compass USB modem

software Frequency band

supportTheCompassUSBthirdgeneration(3G)wirelessmodemenablesyoutoconnecttotheInternet,sendandreceiveemail,connecttoacorporatenetworkorvirtualprivatenetwork(VPN),orviewstreamingvideo,withouttheneedforacable.ThemodemfitsintoTypeAUSBports.TheCompassUSBmodemisTRUInstallenabled.Alltherequiredsoftwareisonthemodem.Whenyousetupyourmodem,thesoftwareisinstalledonyourcomputer.YoudonotneedaninstallationCD.Themodemhasabuiltinantenna.AslotontheendofthemodemaccommodatesamicroSDexternalmemorycard.Dependingonyourserviceprovider,amicroSDcardmaybeincludedinyourpackage,oryoumayneedtopurchaseitseparately.

Services supported

YourCompassUSBmodemsupportsspeedsofupto7.2Mbps.However,actualspeeddependsontheservicesofferedbyyourserviceprovider.Contactyourserviceproviderandvisitwww.sierrawireless.comfordetails.Maximumtheoreticaldataspeedsare: HighSpeedDownloadPacketAccess(HSDPA)upto

7.2Megabitspersecond(Mbps) HighSpeedUploadPacketAccess(HSUPA)upto

2.0Mbps ConcurrentHSDPA/HSUPA(HSPA)upto3.6Mbps

downloadandupto1.5Mbpsupload UniversalMobileTelecommunicationsSystem(UMTS)384kilobitspersecond(kbps) EnhancedDataratesforGSMEvolution(EDGE)

236kbps GeneralPacketRadioService(GPRS)56kbps

Rev 1.2 Oct.08 9
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Note: If you purchased the

Compass USB modem from a

GSM service provider, you may

already have an account and a

SIM card. Otherwise, your

retailer should be able to give

you the names of companies

that provide these items.

Note: The fee for service is

usually higher when you are

roaming (connected to a network

other than the one belonging to

your service provider).

GPRSandEDGEaresecondgeneration(2G)dataservices.UMTSandHSDPA/HSUPAare3Gdataservices.Whenestablishingaconnection,yourCompassUSBmodemusesthefastestavailableservice.If,forexample,youareusingaCompassUSBmodeminanareathathasEDGEservicebutnotUMTSorHSDPA/HSUPAservice,theCompassUSBmodemconnectsusingEDGEservice.Oncetheconnectionisestablished,youhaveaccesstoallInternetservices.

Your account and coverage area

YoumusthaveanaccountwithaGSMserviceprovidertousetheCompassUSBmodem.Tousethemodems3Gcapability,youraccountmustbewithaserviceproviderthatoffersHSDPA/HSUPAorUMTSservice.(TheCompassUSBmodemisbackwardscompatiblewith2Gservice.)Whenyouobtainyouraccount,youaregivenaSubscriberIdentityModule(SIM)cardcontainingaccountinformation.BeforeyouusetheCompassUSBmodem,youmustinserttheSIMcardintoit.Yourabilitytoobtainservicedependsonthesefactors: NetworkcoverageYou mustbewithinthenetwork

coveragearea. ServiceproviderIf youarewithinthecoverageareaofa

networkthatisnotoperatedbyyourownserviceprovider,you

can

obtain

service

only

if

there

is

a

roaming

agreement

betweenyourserviceproviderandthenetworkoperator.

AccountprovisionsYour accountmayrestrictyourusagetocertainnetworksorlimittheamountoftimeyoucanusethenetwork.

FrequencybandYou cannotconnecttonetworksoperatinginbandsnotsupportedbyyourCompassUSBmodem,regardlessofroamingagreementsoraccountprovisions.

Mostserviceprovidershavecoveragemapsontheirwebsites.

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Introducing the Compass USB Modem

Compass USB modem software

TheCompassUSBmodemcomeswithconnectionmanagementsoftware.Dependingonyourcarrier,itmaycomewithcarrierspecificsoftwareorthefollowingsoftwaremadebySierraWireless: 3GWatcherforWindows.Usethissoftwaretomanage

theCompassUSBmodemandmonitoryourconnections. Driversoftwarethatformstheinterfacebetweenthe

CompassUSBmodemandyourWindowsoperatingsystem

ForinformationonWatcherfeaturesandusingWatcher,seeConnectionmanagementsoftwareonpage25.

Frequency band support

FrequencybandssupportedbytheCompassUSBmodem:Technology

2G

Bands

850 MHz (cellular band)

Location

North America

900 MHz (EGSM band) Europe

1800 MHz (DCS band) Europe and Asia

1900 MHz (PCS band) North America

3G WCDMA 800 (band VI)WCDMA 850 (band V)WCDMA 1900 (band II)WCDMA 2100 (band I)

Japan

North America and

Australia

North America

Europe, Asia, andAustralia

Rev 1.2 Oct.08 11


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2: Getting Started 2

Note: Keep a written record in a

secure place of the account

information that your service

provider gives you.

Note: If you are running

Mac OS X, please refer to the

Watcher Quick Start Guide for

Mac OS Xfound at

www.sierrawireless.com/mac.

FollowtheinstructionsinthischaptertosetupandstartusingyourCompassUSBmodem.TouseyourCompassUSBmodem,youllneed: Anaccountwithaserviceprovider ASIMcard(suppliedbytheserviceprovider) Aprofile,whichmaybe:

Alreadystoredonyourmodemwhenyoupurchaseit Setupautomatically Selectedfromadropdownlist Createdmanually

Overview of installation steps

1. Checkthesystemrequirements.2. InserttheSIMcard.3. InserttheCompassUSBmodemintoyourcomputersUSB

port.(ThenecessarysoftwareisinstalledandeithertheprofileissetupautomaticallyorWatcherpromptsyoutocreateaprofile.)

System requirements

TheCompassUSBmodemissupportedon: Windows

Vista

WindowsXP(HomeandProfessionalversions) Windows2000 MacintoshOSX10.4.11orlaterToinstalltheCompassUSBmodem,yourequirethefollowing:USB port

I/O resources

Memory

1 USB Type A slot (USB 1.1 or 2.0)

1 IRQ, 40 bytes I/O space

32 MB

Note: If you are running Windows 2000, Windows Installer Redistrib-

utable 2.0 must be installed. This is available on the Microsoft web

site, www.microsoft.com.

Rev 1.2 Oct.08 13
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Note: To prevent the SIM card

from becoming jammed in its

slot, ensure the edge of the card

is smooth before inserting it. Donot attach labels to your SIM

card as this may also cause it to

jam.

Insert the SIM card

1. IfyourSIMcardisattachedtoalargercard,detachtheSIMcardandremoveanyfragmentsstucktoit.

2. RemovethecapfromtheendoftheCompassUSBmodem.

3. IfthereisanonfunctionalSIMcardintheupperslot:a. Pressitinandthenreleaseit.b. GentlyremovethenonfunctionalSIMcard.

4. InserttheSIMcardintothetopslot:a. PushtheSIMcardinslightlybeyondtheedgeofthe

plastichousingfarenoughtoensurethattheSIMcardstaysinplaceandthespringdoesnotpushtheSIMcardout.

Whenitisproperlyinserted,theouteredgeoftheSIMcard

is

in

line

with

the

edge

of

the

housing.

Insert the Compass USB modem into the

USB slot

Note: Users of Windows Vista or 1. GentlyinsertthemodemintotheUSBslot.Windows 2000 must be logged

in with administrative privileges.

Users of Windows XP may

require administrative privileges.

Note: If your computers USB slot is vertical, use the supplied USB

extension cable and notebook computer clip. SeeUsing the

extension cable and notebook computer clipon page 23.

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Getting Started

If the orientation of your computers USB slot or the thickness of your

computer are such that pressure is applied to the end or side of the

modem, you may damage the modem or your computer. In such

cases, do not insert the modem directly into your computers USB

slot; use the supplied USB extension cable and notebook computer

clip instead.

Note: Do not forcefully insert the Note: Do not insert the Compass USB modem or the USB extension

Compass USB modem as you cable into a USB hub or, if your keyboard is separate from your

may damage connector pins. notebook computer, a USB slot on your keyboard.

TheCompassUSBmodemcomeswithTRUInstall,aSierraWirelessfeaturethatinstallsthenecessarysoftwarethefirsttimeyouinserttheCompassUSBmodemintoyourcomputer.(YoudonotneedaninstallationCD.)

2. Theinstallationprocessstartsautomaticallywhenyouinsertthemodem.Ifitdoesnot,selectStart > Run andtyped:\setup.exe (whered isyourTRUInstallCDROMdriveletter1).

3. Followtheonscreeninstructions.Note: Do not remove the modem until the software installation is

complete. If you have inadvertently removed the modem too soon,

seeReinstalling the softwareon page 29.

Connect to the network

Touseyouraccount(andconnecttoyourserviceprovidersnetwork),youneedtohaveatleastoneprofilesetuponyourmodem.Dependingonhowyourmodemisconfigured,theprofilemayalreadybesetuporyoumayneedtocreateone.

1. The drive appears as a CD-ROM drive, even though there is no physical CDrequired for installation.

Rev 1.2 Oct.08

Scenario Required action

Watcher automatically detects or creates a defaultprofile.

Click Connecta.

Watcher prompts you to create a data profile. 1. Click Yes, then....

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Oncethesoftwareissuccessfullyinstalledandtheprofileissetup,theCompassUSBmodemisreadytouse.AnytimeyouusetheCompassUSBmodemwiththesamecomputer,TRUInstallverifiesthatthecorrectsoftwareisalreadyinstalled.Thisprocesstakesafewseconds.Ifyouneedtoreinstallthesoftware,seepage29.ForinformationonusingWatcher,seeConnectionmanagementsoftwareonpage25orconsulttheOnlineHelpthatcomeswithWatcher(fromthemainwindow,selectHelp >Help Topics).

If Watcher opens the Options window Profilepane and pre-selects an appropriate profile

(normally the name of your service provider)

from the drop-down list...

a. Click OK to accept that profile (or chooseanother from the drop-down list).

b. ClickConnecta. If Watcher opens the Options window Profile

pane, the Profilename field is blank, and

your service provider is not included in the

drop-down list...

You need to create a profile manually. Refer to theWatcher online help for details.

a. The first time you insert the modem in the computer, it takes a few seconds for the modem to locate the network. While it is scanning for a network, the Connect button is unavailable.

Scenario Required action


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Getting Started

Rev 1.2 Oct.08 17

Attach the Compass USB

modem to the lanyard

Tokeepeverythingtogether,threadthelanyardthroughthecap

and

the

modem,

as

shown

in

the

illustrations.


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18 2130961

Youcanalsoattachthelanyardtothecap.


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3: Using your Compass USB 3

Modem Removing a SIM card Using the microSD

card Connection

managementsoftware

YourHSPACompassUSBmodemhasUSBconnectorandslotsforaSIMcardandamicroSDexternalstoragecard.LEDsonthefrontofthemodemprovidestatusinformation.

Cap

Data LED

Power LED

microSD card slot

and SIM card slot

USB connector

Rev 1.2 Oct.08 19


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20 2130961

LEDs

TheCompassUSBmodemhastwoLEDsthatshowthecurrentstatusofthemodem.

LED State Indicates

Power Off Indicates one of the following states:

The modem is not inserted in the computer.

The computer is off or in suspend and resume mode.

The modem radio has been turned off using Watcher (Tools > Turn RadioOff) or another connection client.

Solid Blue The power is on, the modem is working normally.

Blinking Blue The firmware is being updated.Do not remove the modem from the computer.

Blinking Amber The modem is searching for service (initializing).

Solid Amber Modem erroreither the modem is having a problem initializing (searchingfor service) or is offline because of a failure.Contact your service provider.

Data Off The modem is unable to detect 2G or 3G service.

Blinking Amber The modem has detected a 2G network (EDGE, GPRS, GSM) and is ready toconnect.

Solid Amber The modem is connected to a 2G network and is able to send and receivedata.

Blinking Blue The modem has detected a 3G network (UMTS, HSPA) and is ready toconnect.

Solid Blue The modem is connected to a 3G network and can send and receive data.


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Using your Compass USB Modem

Removing a SIM card

Chapter2providesinstructionsforinsertingtheSIM.ToremovetheSIMcardfromtheCompassUSBmodem:1. Removethecap.2. PushtheSIMcardinandthenreleaseit.

3. RemovetheSIMcard.

Rev 1.2 Oct.08 21


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Using the microSD card

TheCompassUSBmodemisbuilttoaccommodateamicroSDexternalstoragecard.TouseamicroSDcard:1. IfthereisanonfunctionalmicroSDcardinthelowerslot:

a. Pressitinandthenreleaseit.b. GentlyremovethenonfunctionalmicroSDcard.

2. InsertthemicroSDcardintothelowerslotattheendofthemodem,asshownintheillustration.

SIM card slot

microSD card slot

3. InserttheCompassUSBmodemintothecomputersUSBslot.IfthecomputerdoesnothaveWatcherinstalled,youmaybegiventheoptiontoinstallit.IfyoudonotwanttoinstallWatcher,canceltheinstallation.YoucanusethemicroSDwithouthavingWatcherinstalled.

ThemicroSDcardappearsasaUSBmemorydrive.Youcancopy,paste,anddragfilestoandfromitthesamewayasyoucanwithanyotherexternaldrive.

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Removing the microSD card

Tip: To help conserve battery life, remove the microSD card when

you are not using it.

ToremovethemicroSDcard:1. Removethecap.2. PushthemicroSDcardinandthenreleaseit.

3. GentlypullthemicroSDcardout.

Using the extension cable and

notebook computer clip

YourCompassUSBmodemcomeswithanextensioncableandclip.TheclipfitsonthetopofyournotebookcomputerandholdsyourCompassUSBmodem.

Note: To meet FCC (regulatory) requirements, use only the suppliedextension cable and notebook computer clip; other cables and

notebook computer clips should not be used.

Rev 1.2 Oct.08 23


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Note: Do not insert the Compass USB modem or the USB extension

cable into a USB hub or, if your keyboard is separate from your

notebook computer, a USB slot on your keyboard.

Tousetheextensioncableandclip:1. Placetheclipontopofthenotebookcomputer.2. Connecttheextensioncabletothemodem.3. Placethemodemintheclipholder.4. ConnecttheotherendoftheextensioncabletotheUSB

slotonyourcomputer.

ClipCompass USB modem

Extension cable

Note: Your clip may look slightly different from the one shown in the illustration.

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Connection management

software

YourCompassUSBmodemcomeswithSierraWireless3GWatcher

or

other

connection

management

software,

depending

onyourcarrier.Note: 3G Watcher is also compatible with earlier Sierra Wireless

modems such as the AirCard 88xU USB modem, AirCard 88xE

ExpressCard modem, and the AirCard 88x PC card modem.

3GWatcherenablesyouto: Initiatedataconnections Determinesignalstrength,roamingstatus,GPRS,EDGE,

UMTS,orHSDPA/HSUPAavailability,andothernetworkconnectionparameters

MonitorthestatusoftheCompassUSBmodemandGSMservice

SendandreceiveSMSmessages EnableordisableSIMsecuritythatpreventsothersfrom

usingyourSIMcardifitislostorstolen Setoptionsrelatedtonotificationsandthe3GWatcher

window CreateormodifyanaccountprofileYoudonotneedtorun3GWatcherwhenyouusetheCompassUSBmodem,but3GWatcherdoesprovideusefulstatusinformation.Launching 3G Watcher

Unlessthisfeaturehasbeendisabled,3GWatcherlaunchesautomaticallyanytimeyouinserttheCompassUSBmodem.Youcanalsolaunch3GWatcherby: Doubleclickingthedesktopshortcut ,or SelectingStart > Programs > Sierra Wireless > 3G Watcher >

3G Watcher

Dependingon

how

your

profile

is

configured,

your

browser,

VPN,orotherprogrammaylaunchautomaticallyanytimeyoulaunch3GWatcher.

Rev 1.2 Oct.08 25


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Note: To view the online Help in

3G Watcher, selectHelp > Help

Topics. You can also display

help by pressing .

The 3G Watcher window

CompactGPRS, EDGE, UMTS, or Roaming viewHSDPA/HSUPA coverage

Service Provider

Signal strength

Connect/Disconnect button Profile drop-down list

Devicestatus. If an icon of the Compass USBmodem with an X is displayed, 3G Watcher isunable to detect the modem. This indicates thatthe modem is not fully inserted into the computeror the device is powered down.

You may be able to resolve this problem byrestarting 3G Watcher, stopping, removing, andreinserting the Compass USB modem, orrestarting your computer.

Signalstrengthandservicestatus. Thenumber of bars beside the antenna increases assignal strength increases, to a maximum of fivebars. The ToolTip that displays when youposition the mouse pointer over this indicator

shows the numeric value of the RSSI (ReceivedSignal Strength Indication) in dBm.

An antenna with a line through it indicates noservice is available (Not in Service). You areoutside of the coverage area or have insufficientsignal strength to maintain a GSM dataconnection.

Coverage. The icon indicates the fastest service that is:- Available in your current coverage area.- Supported by your Compass USB modem.

HSPA iconconcurrent HSDPA and HSUPA

HSUPA iconHigh-Speed Uplink Packet

Access (HSUPA)

HSDPA iconHigh-Speed Downlink PacketAccess (HSDPA)

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3G icon Universal Mobile TelecommunicationsSystem (UMTS)

EDGE iconEnhanced Data rates for GSMEvolution (EDGE)

GPRS iconGeneral Packet Radio Service(GPRS)

When only the letters are displayed, (for example ), you arewithin the coverage area, but have not yet acquired the service.

When the indicator has an outline ( ), you have acquired serviceand are able to establish a data connection.

When the indicator is filled ( ), you have a data connection on thewireless service.

Roaming. You are connected to a networkother than your local service provider's. Theremay be a surcharge for roaming service.(Support for roaming depends on your service

provider.)

NewSMSmessage.Click the icon to open theSMS Express window and read your messages.When your SIM becomes full, this icon flashesand turns red.

Indicators in 3G Watcher

Datatransmission.Whenthemodemisconnectedtothenetwork,themain3GWatcherwindowshowstheamountofdatareceivedandsent.

Status iconsTheseiconsappearinthesystemtray(usuallyinthelowerrightcornerofyourscreen).

WatchercannotdetecttheCompassUSBmodem.EnsurethattheCompassUSBmodemisinsertedproperlyandpoweredon.Youdonothaveanactivehighspeedconnection.Youhaveanactivehighspeedconnection.Youhavenew(unread)SMSmessages.

Rev 1.2 Oct.08 27


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Turning the radio on and off

ThisoptionallowsyoutoconserveyourcomputersbatterybyturningofftheCompassUSBmodemsradiotransmitter/receiverwhenyouarenotusingit.Toturnofftheradio:1. SelectTools > Turn Radio Off.Whentheradioisturnedoff,themenuoptionswitchestoTurnRadio On andthemessageRadioisoffisdisplayedinthe3GWatcherwindow.Toturnontheradio:1. SelectTools > Turn Radio On.Frequency band and network selection

3GWatcherhastwooptionsthataffectyourabilitytoobtainGPRS,EDGE,UMTS,orHSDPA/HSUPAservice: Thefrequencybandyouwanttouse Thenetworkyouwanttouse,ifyouarewithinthe

coverageareaofmorethanonenetworkFrequency band selection

EveryGSMnetworkoperatesononesetoffrequencybands.TheCompassUSBmodemisdesignedtochangefrequencybandsautomaticallytoobtainnetworkservice.YoucanalsochangefrequencybandsmanuallyfromtheNetwork taboftheUserOptionswindow(Tools > Options > Network).Note: Unless your service provider specifies otherwise, it is recom-

mended that you use theAutomatic setting.

Network selection

ThisoptionissetintheNetwork paneoftheUserOptionswindow(Tools > Options > Network > Network Selection Mode).Dependingonyourlocation,youmaybewithinthecoverageareaofseveralnetworks.Yourabilitytoobtainserviceoneachnetworkdependsonyouraccount.Youroptionsfornetworkselectionare: AutomaticThe CompassUSBmodemautomatically

selectsanetworkbasedonyouraccountandnetworkavailability.

ManualTheCompassUSBmodemscanstheareaanddisplaysalistofdetectedGSMnetworks.

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Ifyouselectanetworkonwhichyoucannotobtainservice,themessage,Failedtoregisterwithnetworkappears.Chooseadifferentnetwork.

MoreinformationisavailableintheWatcherOnlineHelp.FromthemainWatcherwindow,selectHelp > Help Topics.

Reinstalling the software

Ifyouneedtoreinstallorrepairthe3GWatchersoftware:1. OpentheControl Panel.2. DoubleclickTRU-Install.3. Followtheonscreeninstructions.Or,inWatcher:1. SelectTools > Software Installation Mode.2. Followtheonscreeninstructions.Ifyouhavecanceledthesoftwareinstallationprocessorremovedthemodemfromthecomputerbeforethesoftwareinstallationprocesswascomplete,youmayreceiveerrormessageswhenyoutrytoreinstallthesoftware.Ifthathappens:1. GotoStart > Control Panel > Add or Remove Programs and

removeTRU-Install.2. Insertthemodemintothecomputer.Note: Do not remove the modem until the software installation

process is complete.

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4: Care and Maintenance of YourCompass USB Modem

4

Aswithanyelectronicdevice,theCompassUSBmodemmustbehandledwithcaretoensurereliableoperation.FollowtheseguidelineswhenyouuseandstoreyourCompassUSBmodem: DonotapplyadhesivelabelstotheSIMcard.Thismay

causeittojaminsidetheslot,orpreventitfrombeinginsertedproperly.

Whennotinstalledinyourcomputer,storetheCompassUSBmodemandSIMcardinasafeplace.

TheCompassUSBmodemshouldfiteasilyintoyourcomputersUSBport.ForcingtheCompassUSBmodemintotheportmaydamagetheconnectorpins.

ProtecttheCompassUSBmodemfromliquids,dust,andexcessiveheat.(SeetheEnvironmentalspecificationsonpage34formaximumtolerances.)

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Rev 1.2 Oct.08 33

55: Technical Specifications

Radio frequency and electrical

specifications

Table 5-1: Radio frequency and electrical specifications

Compliance GSM Release 6

Transmit GSM 1900 (PCS): 1850 to 1910 MHzGSM 1800 (DCS):1710 to 1785 MHzEGSM 900: 880 to 915 MHzGSM 850: 824 to 849 MHzWCDMA 2100 (Band I): 1920 to 1980 MHzWCDMA 1900 (Band II): 1850 to 1910 MHzWCDMA 850 (Band V): 824 to 849 MHzWCDMA 800 (Band VI): 830 to 840 MHz

Receive GSM 1900 (PCS): 1930 to 1990 MHzGSM 1800 (DCS): 1805 to 1880 MHzEGSM 900: 925 to 960 MHzGSM 850: 869 to 894 MHzWCDMA 2100 (Band I): 2110 to 2170 MHzWCDMA 1900 (Band II): 1930 to 1990 MHzWCDMA 850 (Band V): 869 to 894 MHzWCDMA 800 (Band VI): 875 to 885 MHz

Channel spacing 200 kHz (GSM)5 MHz (WCDMA)

Channel raster 200 kHz

Frequency stability 0.1 ppm


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Environmental specifications

Operatingtemperature

Storagetemperature

Humidity

Vibration

Drop

0C to +50C(+32F to +122F)

-20C to +85C(-4F to +185F)

85%, non-condensing

Random vibration, 10 to 1000 Hz, nominal6G RMS in each of 3 mutuallyperpendicular axes. Test duration of 60minutes for each axis, for a total test time of3 hours (non-operating).

1 m on concrete on each of 6 faces, 2 times

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6: Regulatory and SafetyInformation

Notice

Becauseofthenatureofwirelesscommunications,transmissionandreceptionofdatacanneverbeguaranteed.Datamaybedelayed,corrupted(thatis,haveerrors),orbetotallylost.AlthoughsignificantdelaysorlossesofdataarerarewhenwirelessdevicessuchastheSierraWirelessmodemareusedinanormalmannerwithawellconstructednetwork,theSierraWirelessmodemshouldnotbeusedinsituationswherefailuretotransmitorreceivedatacouldresultindamageofanykindtotheuseroranyotherparty,includingbutnotlimitedtopersonalinjury,death,orlossofproperty.SierraWirelessanditsaffiliatesacceptnoresponsibilityfordamagesofanykindresultingfromdelaysorerrorsindatatransmittedorreceivedusingtheSierraWirelessmodem,orforfailureoftheSierraWirelessmodemtotransmitorreceivesuchdata.Safety and hazards

TheCompassUSBmodemMUSTBEPOWEREDOFFinallareasthatmaybesusceptibletoradiointerference,inparticular: Prohibitedareas

Obeyall

signs

and

notices

and

follow

all

rules

and

regula

tions.PowerofftheCompass885/888USBmodemwheninstructedtodosoorwhenyoususpectthatitmaycauseinterferenceordanger.

Inareaswhereblastingisinprogress Whereexplosiveatmospheresmaybepresent

Areaswithapotentiallyexplosiveatmospherearenotalwaysclearlymarked.Suchareasincludegasstations,fueldepots,chemicaltransferorstoragefacilities,areaswhereblastingisinprogress,areaswheretheaircontainschemicalsorparticlessuchasgrain,dust,ormetalpowders,andanyotherareawhereyouwouldnormallybeadvised

to

turn

off

your

cellular

phone

or

vehicle

engine.

Nearmedicalorlifesupportequipment

Medicalequipmentmaybesusceptibletoanyformofradiointerference.InsuchareastheCompass885/888USBmodemcantransmitsignalsthatcouldinterferewiththisequipment.

6

Rev 1.2 Oct.08 35


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OnboardaircraftInadditiontoFederalAviationAuthority(FAA)requirements,manyairlineregulationsstatethatyoumustsuspendwirelessoperationsbeforeboardinganaircraft.TheCompass885/888USBmodemiscapableoftransmittingsignals

that

could

interfere

with

various

onboard

systems

andcontrols.Failuretoobservethisinstructionmayleadtosuspensionordenialofcellulartelephoneservicestotheoffender,legalaction,orboth.Someairlinesmaypermittheuseofcellularphoneswhiletheaircraftisonthegroundandthedoorisopen.TheCompass885/888USBmodemmaybeusednormallyatthistime.

WhileoperatingavehicleThedriveroroperatorofanyvehicleshouldnotuseawirelessdatadevicewhileincontrolofavehicle.Doingsodetractsfromthedriveroroperatorsabilitytocontrolandoperatethevehicle.Insomecountries,usingsuchcommunicationsdeviceswhileincontrolofavehicleisanoffence.

Regulatory information for

North America

CAUTION:UnauthorizedmodificationsorchangesnotexpresslyapprovedbySierraWireless,Inc.couldvoidcompliancewithregulatoryrules,andtherebyyourauthoritytousethisequipment.ThedesignoftheCompass885/888USBmodemcomplieswithU.S.FederalCommunicationsCommission(FCC)andIndustryCanada(IC)guidelinesrespectingsafetylevelsofradiofrequency(RF)exposureforportabledevices,whichinturnareconsistentwiththefollowingsafetystandardspreviouslysetbyCanadian,U.S.andinternationalstandardsbodies: ANSI/IEEEC95.11999,IEEEStandardforSafetyLevelswith

RespecttoHumanExposuretoRadioFrequencyElectromagneticFields,3kHzto300GHz

NationalCouncilonRadiationProtectionandMeasurements(NCRP)Report86, 1986,BiologicalEffectsandExposureCriteriaforRadioFrequencyElectromagneticFields

HealthCanada,SafetyCode6,1999,LimitsofHumanExposuretoRadiofrequencyElectromagneticFieldsintheFrequencyRangefrom3kHzto300GHz

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Regulatory and Safety Information

InternationalCommissiononNonIonisingRadiationProtection(ICNIRP)1998,Guidelinesforlimitingexposuretotimevaryingelectric,magnetic,andelectromagneticfields(upto300GHz)

Caution: The Compass 885/888 USB modem must be 1.0 cm ormore from users during operation, to satisfy FCC / IC RF exposure

requirements. The Compass 885/888 USB modem has been tested

for compliance with FCC / IC RF exposure limits in the notebook

computer(s) configurations with horizontal and vertical USB slots and

can be used in notebook computers with substantially similar physical

dimensions, construction, and electrical and RF characteristics. This

USB modem must not be used with any other antenna or transmitter

that has not been approved to operate in conjunction with this

modem. Note: This USB modem must not be used in any unapproved

configurations. For details, contact Sierra Wireless.

Note: The Compass 885/888 USB modem is approved for normal-size notebook computers only (typically with 12 inches or larger

display screens). For notebook computers with a display screen

smaller than 12 inches or if the orientation of the USB slot does not

allow for at least 1.0 cm between the modem and the user or

bystanders, use the provided extension cable and clip to ensure a

safe distance between the modem antenna and users or bystanders.

To meet FCC requirements, use only the supplied USB extension

cable and laptop clip; other cables and laptop clips should not be

used.

ThesedevicescomplywithPart15oftheFCCRules.Operationissubjecttotheconditionthatthesedevicesdonotcauseharmfulinterference.Whereappropriate,theuseoftheequipmentissubjecttothefollowingconditions:Warning: (EMI) United States FCC Information

This equipment has been tested and found to

comply with the limits pursuant to Part 15 of the

FCC Rules. These limits are designed to provide

reasonable protection against harmful interference

in an appropriate installation. This equipment

generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance

with the instructions, may cause harmful inter-

Rev 1.2 Oct.08 37


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ference to radio communication. However, there is

no guarantee that interference will not occur in a

particular installation.

Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbedeterminedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferencebyoneormoreofthefollowingmeasures: Increasetheseparationbetweentheequipmentand

receiver Connecttheequipmentintoanoutletonacircuitdifferent

fromthattowhichthereceiverisconnected Consultthedealeroranexperiencedradio/TVtechnician

forhelpIfyouhavepurchasedthisproductunderaUnitedStatesGovernmentcontract,itshallbesubjecttorestrictionsassetforthinsubparagraph(c)(1)(ii)ofDefenseFederalAcquisitionsRegulations(DFARs)Section252.2277013forDepartmentofDefensecontracts,andassetforthinFederalAcquisitionsRegulations(FARs)Section52.22719forcivilianagencycontractsoranysuccessorregulations.Iffurthergovernmentregulationsapply,itisyourresponsibilitytoensurecompliancewithsuchregulations.

Regulatory information for EU

countries

SierraWirelessherebydeclaresthattheCompass885/888USBwirelessmodemconformstoalltheessentialrequirementsofDirective1999/5/EC:

TheDeclarationofConformitymadeunderDirective1999/5/ECisavailableforviewingatthefollowinglocationintheEUcommunity:SierraWireless(UK),LimitedLakesideHouse1FurzegroundWay,StockleyParkEastUxbridge,MiddlesexUB111BDEngland

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Index

Numerics

3GWatcherintroduction, 25launching, 25

A

account, 10antenna

icon, 26

C

channelraster, 33channelspacing, 33clip, 23CompassUSBmodem,inserting, 14connecttothenetwork, 15coverage, 27coveragearea, 10D

datatransmission, 27devicenotavailable, 26devicenotresponding, 26driver, 11E

EDGEconnectionstatus, 27indicator, 27

electricalspecifications, 33envelopeicon

mainwindow, 27systemtray, 27

environmentalspecifications, 34errormessages, 29extensioncable, 23externalmemorystorage, 9, 22externalSD, 9, 22externalstoragecard, 22

F

flashdrive, 22frequencies

receive, 33transmit, 33

frequencystability, 33G

GPRSconnectionstatus, 27indicator, 27

H

HSDPAconnectionstatus, 26indicator, 26

HSDPA/HSUPAconnectionstatus, 26HSDPA/HSUPAindicator, 26HSPAconnection, 26HSUPAconnectionstatus, 26HSUPAindicator, 26humidity, 34

I

I/Ospace(input/outputspace), 13icon

antenna, 26devicestatus, 26roaming, 27signalstrength, 26SMSmessage, 27

indicatordevicestatus, 26EDGEcoverage, 27GPRScoverage, 27HSDPA/HSUPAcoverage, 26HSDPAcoverage, 26HSUPAcoverage, 26roaming, 27signalstrength, 26SMSmessage, 27status, 27UMTScoverage, 27

installing,errormessages, 29IRQ(interruptrequest), 13L

lanyard, 17launching3GWatcher, 25LEDs, 20

Rev 1.2 Oct.08 39


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M

MacintoshOSXsupport, 13memorycard, 9memoryrequired, 13microexternalmemorycard, 22microSD, 9, 22modem,inserting, 14N

networkoverview, 10selection, 28

notebookcomputerclip, 23

O

onlinehelp, 26operatingsystemssupported, 13

P

poweroptions,powerup/down, 28profile, 13, 15R

radiofrequencyspecifications, 33receivefrequencies, 33regulatoryinformation, 35requirements,software, 13RFspecifications, 33roaming, 10roamingindicator, 27RSSI,

26

S

safetynotice, 35service, 26

HSDPA, 26UMTS, 27

signalstrengthindicator, 26SIMcard

inserting, 14removing, 21

SMSmessagesindicator, 27status, 27

softwareinstallation, 15softwarerequirements, 13specifications, 3334

electrical, 33environmental, 34radiofrequency, 33

statusconcurrentHSDPA/HSUPAservice, 26connection, 27datatransmission, 27device, 26EDGEconnection, 27EDGEservice, 27GPRSconnection, 27GPRSservice, 27HSDPA/HSUPA, 26HSDPAconnection, 26HSDPAservice, 26HSUPAconnection, 26HSUPAservice, 26roaming, 27signalstrength, 26SMSmessages, 27, 27systemtrayicons, 27UMTSconnection, 27UMTSservice, 27

storagetemperature, 34whennotusingcard, 31systemrequirements, 13

systemtrayicons, 27T

technicalspecifications, 3334temperature, 34transmitfrequencies, 33triangleicon, 27TRUInstall, 9, 15, 15

U

UMTSconnection

status,

27

UMTSindicator, 27USBportrequirements, 13

V

vibration, 34W

Watchericonsandindicators, 27mainwindow, 26

Watcher,description, 11Windows2000support, 13WindowsVistasupport, 13WindowsXPsupport, 13

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