216257 lcgb bro en webcareer paths fights digital illiteracy strengthening of the purchasing power...

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LCGB services LCGB HELPDESK +352 49 94 24-333 Monday through Friday (except for Wednesday afternoons) 8:30 – 12:00 13:00 – 17:00 [email protected]

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Page 1: 216257 LCGB BRO EN webcareer paths Fights digital illiteracy Strengthening of the purchasing power of ... transition from work life to retirement ... DEVELOPMENT 12 Services provided

LCGB services

LCGB HELPDESK +352 49 94 24-333 Monday through Friday

(except for Wednesday afternoons)

8:30 – 12:00 13:00 – 17:00

[email protected]

Page 2: 216257 LCGB BRO EN webcareer paths Fights digital illiteracy Strengthening of the purchasing power of ... transition from work life to retirement ... DEVELOPMENT 12 Services provided

With the strong support of its 42.000 affiliates, the LCGB is a trade union defending the interests

of all employees while preserving and promoting employment

Negotiates better salaries

Strengthens employee rights in case of a social plan

or the bankruptcy of a company

Negotiates more flexible work time

models in order to improve life quality

Fortifies the employability of employees faced with

technological developments

Reduction of the tax burden on

salaries

Nationally representative trade union

Fights for better work conditions by a human design of working 4.0

Protection of the privacy of employees in light

of digitalization

Fights all types of discrimination

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Revised education and trainings for more qualified

employees

Supervises stress prevention at the workplace

Modernises and strengthens collective bargaining agreements

Fights for better social benefits

Secures career paths

Fights digital illiteracy

Strengthening of the purchasing power of employees and their families throughout

the 21st century

Fights for good health

insurance coverage

Amplification of the employee participation through the digital era

Development of new work models in favour

of employees

Fights for steady and fair

retirement benefits

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CONTACT US:

LCGB HEADQUARTERS

11, rue du Commerce L-1351 Luxemburg

MEMBERSHIP ADMINISTRATION

+352 49 94 24-409 /-412 Monday through Friday 8:00 – 12:00

14:00 – 18:00 [email protected]

WWW.LCGB.LU

Websites for cross-border commuters:WWW.LCGB.BE WWW.LCGB.FRWWW.LCGB.DE

www.facebook.com/lcgb.lu

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LCGB INFO-CENTER

+352 49 94 24-222 Monday through Friday

(except for Wednesday afternoons) 8:30 – 12:00

13:00 – 17:00 [email protected]

LCGB HELPDESK

+352 49 94 24-333 Monday through Friday

(except for Wednesday afternoons) 8:30 – 12:00

13:00 – 17:00 [email protected]

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LCGB INFO-CENTER

Your first contact point for all questions related to labour law and social security issues

+352 49 94 24-222 Monday through Friday

(except for Wednesday afternoons) 8:30 – 12:00

13:00 – 17:00 [email protected]

(answer within 24 hours)

Labour law & social law

Free help, assistance and consultations in various languages

related to:

Health and maternity insurance Unemployment and occupational reclassifications Family benefits Pensions and disability insurances Accident insurances Social Insurance and assistance

Free legal assistance

For labour or social law litigation Within the specified limits (the code of instructions

can be consulted via www.lcgb.lu) No initial membership duration required Required to keep the LCGB affiliation for the

duration of the entire procedure as well as the following 24 months

A resignation within this timeframe requires the member to reimburse all legal fees

Labo

Free help, avarious langu

related to:

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Professional civil liability and legal assistance for health professionals

Valid for health professionals in Luxembourg, which hold the required degrees and, if applicable, the necessary authorisations to practice their profession in Luxembourg

Professional civil liability (non-cumulative with the private civil liability) Legal assistance in case of criminal charges, such as legal counsel fees, judicial fees as

well as all fees related to an objection, appeal or revision (cumulative with the private civil liability)

COMPLEMENTARY PROFESSIONAL PROTECTIONS

Professional drivers or employees driving as part of their professional activities

Compensation claims based on the legal provisions of the civil liability

Legal assistance and defence in case of a traffic code violation or a legal regulation infringement

In case of imprisonment, requests for appeal or parole are included; max. 2 requests per claim

Legal assistance in case of criminal or administrative proceedings following the prohibition, withdrawal, restriction or renewal of the driver’s license

Employees with bargeman patents

Compensation claims based on the legal provisions of the civil liability

Legal assistance and defence in case of a violation of the legal regulations of the river navigation

In case of imprisonment, requests for appeal or parole are included; max. 2 requests per claim

Legal assistance in case of criminal or administrative proceedings following the prohibition, withdrawal, restriction or renewal of the bargeman patents

« D.A.S. » legal protection

In order to benefit from

one of the complementary legal

protections, you must pay the

full LCGB-membership dues of

Download the necessary forms

via www.lcgb.lu

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The LCGB HELPDESK offers professional help in various languages

for all private life procedures or in dealing with government agencies

+352 49 94 24-333 Monday through Friday

(except for Wednesday afternoons) 8:30 – 12:00

13:00 – 17:00 [email protected]

Various examples of practical assistance provided by the LCGB

HELPDESK:

Renewal of the driver’s license Renewal of the passport Questions related to excessive indebtedness General questions related to customs

(i.e. vehicle registration)

Other services provided at home (non-exhaustive list) in collaboration with ProActif a.s.b.l.

Gardening (lawn mowing, hedge trimming, garden care, etc.…)

Technical work (small repairs at home, cleaning of leafs, small move to retirement homes, moving of furniture or garden furniture, etc.…)

Cleaning services for the apartment, house, windows Escort to the doctor’s appointment, hairdresser,

supermarket or in case of special needs (i.e. broken leg or arm)

Various assistance

HELPDESK:

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LCGB HELPDESK

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Tax return

Free help and assistance in filling out your tax return in our INFO-CENTER offices in Luxembourg, Esch/Alzette and Ettelbruck

Pensions

Analysis of the professional career, simulation and estimation of the pension

Help with the procedures to follow in order to transition from work life to retirement

Legal assistance for private issues

Help and assistance in case of a divorce, guardianship or in case of questions or issues related to tenancy agreements (i.e. dissolving of the tenancy contract, auxiliary costs, etc….)

Legal fees partially covered by the LCGB

ASSISTANCE RELATED TO PRIVATE MATTERS

Insurances

Help and assistance in case of questions or problems related to existing or future insurance contracts

In collaboration with the FOYER group

Mobbing

Fight against moral harassment Individual consultations with the Mobbing asbl in

case of harassment

MOBBING asbl

64, Avenue de la Liberté

L-1930 Luxemburg

+352 28 37 12 12

[email protected]

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VITA

benefit fund VITA, that guarantees the payment of benefits to the heirs or legal beneficiaries in case of the death of a member.

The VITA further reimburses a part of complementary medicine (osteopathy, chiropractic or dietary) fees. The total of the reimbursement

consultations is limited to a max. of 4 per family per trimester.

CMCM - Caisse Médico-Complémentaire Mutualiste

In order to adhere to the CMCM, you must be affiliated with a death benefit fund. As member of the LCGB, you are automatically affiliated with the death benefit fund VITA, which permits a CMCM-membership.

INSURANCES & COMPLEMENTARY SERVICES

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Medicis Hospi

Possibility to join the health insurance MEDICIS HOSPI, a product of the FOYER group that covers the expenses of hospital treatments in Europe.

MEDICIS HOSPI completes the reimbursements of the national health insurance (CNS) as well as the “Caisse Médico-Complémentaire Mutualiste” (CMCM) in order to guarantee an outstanding coverage. MEDICIS HOSPI is applicable even in absence of a transfer authorisation of the CNS and/or the CMCM.

Harmonie Transfrontaliers

The LCGB and the CFDT have concluded a partnership with the APSTT (“Association pour la Protection Sociale des Travailleurs Transfrontaliers”) in order to grant their members access to the health coverage “Harmonie transfrontaliers” (the 1st interprofessional health coverage in France) at a preferential rate.

Scholarships

Incentive bonus for superior or university studies are granted by the LCGB to members, whose children are enrolled in such studies.

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You are looking for a job? You want to change your career or reinvent yourself professionally? The LCGB is at your side!

To check the availabilities of the various trainings, please contact:

LCGB INFO-CENTER

+352 49 94 24-333Monday through Friday

(except for Wednesday afternoons)8:30 – 12:00

13:00 – 17:[email protected]

PROFESSIONAL DEVELOPMENT

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Services provided in collaboration with GALILEI / RANDSTAD

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Free services for LCGB members (>5 year membership)

Trainings

Quick Presentation Knowing how to present yourself efficiently in 1min30

Writing a CV and a cover letterGather a maximum of information in one efficient and worthy CV and make it easily readable

Internet: Search & methodologyEfficient use of the internet as well as different websites in order to facilitate the job search and find job offers otherwise not visible

LinkedInIntroduction to the social and professional network and demonstration of all the functionalities

Personal brandingHelp candidates highlight the strengths that make them unique for the job market

Manage change - How to be more resilient?Be aware and manage the change process related to a job loss or a career change

These trainings can take place at the LCGB headquarters or the GALILEI / RANDSTAD facilities.

Individual coaching

Through individual coaching sessions, you can voice your questions as well as any doubts related to your situation and receive useful guidelines adapted to your needs.

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Job interview simulation

Facing an unknown speaker, a simulation of a job interview enables you to train for such an occasion in professional conditions.

You will receive feedback regarding your verbal and non-verbal communications, your attitude, the quality of your responses, your strengths as well as areas open for improvement.

After such a simulation, you will be better prepared and more confident for your job interview and thus have better chances to succeed.

Services with a financial participation for LCGB members (>5 year membership)

Skills assessment

Assessment of your professional and personal skills as well as your capabilities and motivations in order to establish your strengths or areas for improvement.

This service is provided for new job seekers as well as current employees looking for a professional reorientation.

A skills assessment offers you a better vision of yourself, your competences, your value on the job market and you can benefit from individual coaching sessions in order to further strengthen your position (definition of a new objective, action plan, job applications, etc.).

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INTERNATIONAL COOPERATION

Dual membership LCGB-CSC

A cooperation agreement between the LCGB and the CSC offers Belgian commuters a dual membership in order to defend their rights.

By paying a single membership fee, you can benefit from the services offered by both trade unions:

Free legal assistance and defence Information, help and support in relation with

all your administrative proceedings (family allowances, pensions, health insurance, etc.…)

The upholding of your rights in Belgium (unemployment, health care, etc….)

INAS / CISL

The INAS (Institut National d’Assistance Sociale) is a service of one of the most important Italian trade unions, the CISL. The INAS offers free assistance to Italian workers in Italy and abroad.

The INAS and the CISL work in close collaboration with the LCGB in order to create a twice a month availability at the LCGB headquarters offering, amongst others, the following services:

Old age, disability or survivor pension Revision of social contributions Family allowances Unemployment benefits Work related accidents and occupational illnesses

CONTACT

Gabriella FINOCCHIO

+32 43 42 02 74

+32 47 53 63 604

[email protected]

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Collaboration with the legal office Sónia Falcão da Fonseca

If you encounter legal issues in Portugal, you can count on us! The LCGB collaborates closely with the legal office of Sónia Falcão da Fonseca in order to facilitate your legal contact and defend your interests in Portugal from abroad.

Cooperative agreement with the UGT-P

A cooperative agreement with the Portuguese trade union UGT-P helps to:

Better defend the needs and interests of Portuguese employees, whether in Luxembourg or in Portugal

Better protect the rights and the well-being of all working Portuguese nationals, regardless of the country they exercise their professional activities in

Better guarantee the availability of help and services in defending the rights of the immigrant workforce

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Maria MENDESResponsible for the LCGB

INFO-CENTERs 49 94 24-322

[email protected]

Marcia BARREIRALuxembourgReceptionist 49 94 24-311

[email protected]

Shirley HAUSCHILDLuxembourgConsultant

49 94 [email protected]

Rafael RODRIGUESEttelbruckConsultant 81 90 38-21

[email protected]

Aloyse KAPWEILEREsch-AlzetteConsultant

54 90 [email protected]

Astrid ROLZEsch-AlzetteConsultant

54 90 [email protected]

Paola VILASILuxembourg/Thionville

Consultant 49 94 24-325/691 733 052

[email protected]

Anouk WILTGENLuxembourg

Helpdesk/Consultant 49 94 24-333

[email protected]

Stéphanie WAGNEREttelbruckConsultant 81 90 38-20

[email protected]

Stefanie BESSAEttelbruck

Receptionist 81 90 38-22

[email protected]

Sonja CONZEMIUSLuxembourg

Attorney 49 94 24-360

[email protected]

Vitor DE JESUS Esch-AlzetteConsultant

54 90 [email protected]

Sonia DA SILVALuxembourgConsultant

49 94 [email protected]

Caroline FISCHER Luxembourg/Merzig/Trier

Consultant 49 94 24-309

[email protected]

Encart LCGB 2017 11 for new Brochure (EN).indd 1 16/11/2017 11:11:00

THE LCGB INFO-CENTER TEAM

Maria MENDESResponsible for the LCGB

INFO-CENTERs 49 94 24-322

[email protected]

Marcia BARREIRALuxembourgReceptionist 49 94 24-311

[email protected]

Shirley HAUSCHILDLuxembourgConsultant

49 94 [email protected]

Rafael RODRIGUESLuxembourgConsultant

49 94 [email protected]

Aloyse KAPWEILEREsch-AlzetteConsultant

54 90 [email protected]

Astrid ROLZEsch-AlzetteConsultant

54 90 [email protected]

Paola VILASILuxembourg/Thionville

Legal Assistant / Consultant 49 94 24-325/691 733 052

[email protected]

Anouk WILTGENLuxembourg

Helpdesk/Consultant 49 94 24-333

[email protected]

Stéphanie WAGNEREttelbruckConsultant 81 90 38-20

[email protected]

Stefanie BESSALuxembourgConsultant 49 94 24-1

[email protected]

Sonja CONZEMIUSLuxembourg

Attorney 49 94 24-360

[email protected]

Vitor DE JESUS Esch-AlzetteConsultant

54 90 [email protected]

Sonia DA SILVAEttelbruckConsultant 81 90 38-21

[email protected]

Caroline FISCHER Luxembourg/Merzig/Trier

Consultant 49 94 24-309

[email protected]

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Maria MENDESVerantwortliche der

INFO-CENTER 49 94 24-322

[email protected]

Marcia BARREIRALuxemburgRezeption

49 94 [email protected]

Shirley HAUSCHILDLuxemburgBeratung

49 94 [email protected]

Rafael RODRIGUESEttelbrückBeratung

81 90 [email protected]

Aloyse KAPWEILEREsch-Alzette

Beratung 54 90 70-303

[email protected]

Astrid ROLZEsch-Alzette

Beratung 54 90 [email protected]

Paola VILASILuxemburg/Thionville

Beratung 49 94 24-325/691 733 052

[email protected]

Anouk WILTGENLuxemburg

Helpdesk/Beratung 49 94 24-333

[email protected]

Stéphanie WAGNEREttelbrückBeratung

81 90 [email protected]

Stefanie BESSAEttelbrückRezeption

81 90 [email protected]

Sonja CONZEMIUSLuxemburg

Juristin 49 94 24-360

[email protected]

Vitor DE JESUS Esch-Alzette

Beratung 54 90 70-302

[email protected]

Sonia DA SILVALuxemburgBeratung

49 94 [email protected]

Caroline FISCHER Luxemburg/Merzig/Trier

Beratung 49 94 24-309

[email protected]

Encart LCGB 2017 11 for new Brochure (D).indd 1 15/11/2017 16:44:33

DAS TEAM DER LCGB INFO-CENTER

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LUXEMBOURG (L-1351) 11, rue du Commerce

+352 49 94 24-1

DIFFERDANGE (L-4605) 25, rue Adolphe Krieps (Parc Gerlach) René FLENGHI

+352 58 82 89 +352 621 276 075

ARLON (B-6700) 1, rue Pietro Ferrero BASTOGNE (B-6600) 12, rue Pierre Thomas VIELSALM (B-6690) 5, rue du Vieux Marché

+32 (0) 63 24 20 40

ESCH/ALZETTE (L-4132) 1, Grand-rue

+352 54 90 70-1

WASSERBILLIG (L-6601) Place de la Gare Reinaldo CAMPOLARGO

+352 74 06 55 +352 621 262 010

ST. VITH (B-4780) Klosterstraße, 16

+32 (0) 87 85 99 33

ETTELBRUCK (L-9053) 47, avenue J.F. Kennedy

+352 81 90 38-1

MERZIG (D-66663) Saarbrücker Allee 23

+49 (0) 68 61 93 81-778

TRIER (D-54295) Schönbornstraße 1

+49 (0) 651 46 08 76 41

THIONVILLE (F-57100) 1, place Marie Louise

+33 (0) 38 28 64-070

THE LCGB INFO-CENTER OFFICE ADDRESSES