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Page 1: d3cez36w5wymxj.cloudfront.net€¦ · 23/12/2019 · Our Ref: LG/SK 23 December 2019 Mr A Smith Chief Executive Transport Focus Fleetbank House 2-6 Salisbury Square London, EC4Y

Page 2: d3cez36w5wymxj.cloudfront.net€¦ · 23/12/2019 · Our Ref: LG/SK 23 December 2019 Mr A Smith Chief Executive Transport Focus Fleetbank House 2-6 Salisbury Square London, EC4Y

Tram Passenger Survey (TPS) Manchester …d3cez36w5wymxj.cloudfront.net/wp-content/uploads/2016/05/...Tram Passenger Survey (TPS) Manchester Metrolink Autumn 2015 results Robert Pain

Rail passengers’ experiences and priorities during ...d3cez36w5wymxj.cloudfront.net/wp-content/uploads/... · Rail passengers’ experiences and priorities during engineering works

Age and the Train Research - d3cez36w5wymxj.cloudfront.net · • ‘Life hacks’ for buying tickets and understanding fares • Optimise the GWR app to advise and reassure them

Tram Passenger Survey (TPS) Blackpool Autumn …d3cez36w5wymxj.cloudfront.net/wp-content/uploads/2016/05/...Tram Passenger Survey (TPS) Blackpool Autumn 2015 results Robert Pain Tel:

Glasgow event - d3cez36w5wymxj.cloudfront.net€¦ · Glasgow event 25 April 2019 Young people and transport ... Transport Focus. Young People and Rail Robert Samson, Senior Stakeholder

Fleetbank House 3rd, 7th and 8th floor refurbishment and

Designing the Future - Rolling Stock Design in Scotland ...d3cez36w5wymxj.cloudfront.net/migrated/Designing the Future.pdfDesigning the Future - Rolling Stock Design October 2010

Roadside facilities research - d3cez36w5wymxj.cloudfront.net€¦ · Roadside facilities research Research debrief July 2016. Contents 2 3 –Background, objectives and methodology

Passenger perceptions of personal security on the railway ...d3cez36w5wymxj.cloudfront.net › wp-content › uploads › ... · our 2016 report on bus passenger priorities for improvement4,

Legal update · Web viewMinutes of the 75th meeting of the Board of the Equality and Human Rights Commission 23 January 2018, Fleetbank House, 2-6 Salisbury Square, London, EC4Y 8JX

National Passenger Survey Stakeholder Report …d3cez36w5wymxj.cloudfront.net/migrated/National Passenger...National Passenger Survey Stakeholder Report (formerly called Consultees

National Passenger Survey Train Operating Company …d3cez36w5wymxj.cloudfront.net/migrated/National Passenger...Due to a change of franchise holder, the ‘National Express East Anglia’

Ferry Passenger Survey - d3cez36w5wymxj.cloudfront.net · 2 • This presentation examines key findings from the first Customer Satisfaction Survey which took place during May 2015

Disabled rail passengers research: prepared for Transport ...d3cez36w5wymxj.cloudfront.net/wp-content/uploads/2019/07/10155559/... · People who need help are those with blind dogs

Passenger Independent national passenger …d3cez36w5wymxj.cloudfront.net/migrated/westmidlands_aw.pdfOn London Midland, 92.5% of services were on time and Virgin Trains had a 91.3%

Measuring performance of England’s strategic roads: …d3cez36w5wymxj.cloudfront.net/wp-content/uploads/2017/03/04155725… · II Measuring performance of England’s strategic

Qualitative debrief CrossCountry Franchise Research 2015 …d3cez36w5wymxj.cloudfront.net/wp-content/uploads/2017/10/... · 2017-10-26 · Prepared in compliance with the International

Anthony Smith, chief executive Passenger Focus 2015 – …d3cez36w5wymxj.cloudfront.net/migrated/ADQ019_020115_ISS215 (2).pdfwithout hassle – I don’t want to notice ... The rise

Passenger Focus Conference Joining up journeys the ...d3cez36w5wymxj.cloudfront.net/migrated/Nov13... · Passenger Focus Conference Joining up journeys – the importance of bus in

Define Research & Insight Ltd, Colton H ouse, Princes ...d3cez36w5wymxj.cloudfront.net/migrated/Contactless... · Define Research & Insight Ltd, Colton H ouse, Princes Avenue, London

UKELA Environmental Sentencing Update 14 January 2015 Mark Watson 6 Pump Court Temple London EC4Y 7AR [email protected]

Transport User Community - d3cez36w5wymxj.cloudfront.net · Transport User Community. 2 What did we ask our communities? Recent journeys A ‘refresher’ task to see how users’

National Rail Passenger Survey€¦ · Autumn 2019 (Wave 41) Contacts: David Greeno Transport Focus Fleetbank House 2-6 Salisbury Square London, EC4Y 8JX Tel: 0300 123 0837 Email:

National Rail Passenger Survey Train Operating Company Best In …d3cez36w5wymxj.cloudfront.net/migrated/NRPS Autumn 2014... · 2016. 4. 6. · David Greeno Passenger Focus Fleetbank

The Thameslink franchise 2013 onwards: an initial ...d3cez36w5wymxj.cloudfront.net/migrated/Thameslink... · specify/develop the service offered to passengers. Passenger Focus believes

Improving stations improving passenger satisfaction - October 2016 …d3cez36w5wymxj.cloudfront.net/wp-content/uploads/2016/10/... · 2017-01-09 · cent satisfaction in Spring 2016

Passenger Focus report to Cheshire County Council on ...d3cez36w5wymxj.cloudfront.net/migrated/chester_access_requireme… · We commissioned and independent consultancy company –

South Eastern rail franchise: what passengers want ...d3cez36w5wymxj.cloudfront.net/wp-content/uploads/... · South Eastern rail franchise: ... Passenger/toc ‘contract’and performance

Road users’ priorities for improvement: car and van …d3cez36w5wymxj.cloudfront.net/migrated/Road User...Road users’ priorities for improvement 4 SRN road users’ priorities

Lynne Kelly - GOV.WALESLynne This is the contact: Redacted – s40 (2) Deputy Secretary, Infected Blood Inquiry Mobile: Redacted –s40 (2) Address: Fleetbank House, 1st Floor, 2-6

Railway engineering work - …d3cez36w5wymxj.cloudfront.net/wp-content/uploads/2018/02/28143508… · 2 Railway engineering work: putting passengers at the heart of the London Waterloo

Independent Analytical Review for a Road User Satisfaction ...d3cez36w5wymxj.cloudfront.net/migrated/Independent Analytical... · Independent Analytical Review for a Road User Satisfaction

Passenger Assist research presentation slides - March 2014 …d3cez36w5wymxj.cloudfront.net/migrated/Passenger Assist... · 2016-04-06 · shopper reality; however in a few instances:

Tram Passenger Survey (TPS)d3cez36w5wymxj.cloudfront.net/migrated/Tram Passenger Survey (TPS... · itials/Support Initials/Date 2 1. Background Passenger Focus is the official, independent

THE HONOURABLE MRS JUSTICE SLADE DBE · fleetbank house, 2-6 salisbury square, london ec4y 8ae at the tribunal on 17-18 october 2017 judgment handed down on 8 march 2018 before the